Customer Reviews Summary
Riverside Pet Cremation has received overwhelmingly positive reviews for their compassionate service and professionalism during a difficult time. Customers appreciate the personalized care, transparent pricing, and beautiful memorial options provided. Many reviewers highlighted the quick turnaround time for returning ashes and the thoughtful keepsakes included in the service.
Melissa H
Our Pancake (Pug) passed away unexpectedly and Riverside Pet Cremation was able to take her that day. They are very professional and very caring. I believe they hand make every box the pet gets sent home in. We received her ashes, a cremation box, a poem, some pieces of her hair, and a nose print. They also offer a clay paw print. Pancake was ready to get picked up only after a few days. They also gave us some privacy to say one last good bye.
Phil Z
Our Chloe passed suddenly and unexpectedly. Heidi and Riverside Pet Cremation handled everything for my wife and I during this very difficult time. Heidi's compassion and caring were so appreciated!! They do all the little things that we will cherish forever: Chloe's paw print, nose prints, pieces of her fur, the touching poem, cremation certificate, ashes in a velvet bag, and the beautiful wooden box (large selection) made from wood on their property. Heidi made all of this happen within two days for us to bring our Chloe home. Heidi is the best!! Highly recommend!!
Angela Reviello Canner
Our pup passed unexpectedly on a Saturday morning. I called Riverside and spoke with Heidi who set aside time that afternoon to see us. She was so kind and respectful. She explained the whole process and all our options in detail, and was upfront with the pricing (very reasonable). Our pup was ready to come home to us in no time, and the memorial items we ordered are lovely. Heidi made a very sad experience as easy as possible and if you unfortunately are ever in need of this service, I would highly recommend to call Riverside.
Trisha Preskitt
She was so kind and caring. Walked me through the process and answered all of my questions. The footprints were beautifully made, and we will treasure them. Wonderful service! Thank you!