Setting Sun Pet Crematory

Pet Cremation in Hedgesville, West Virginia

Compassionate staff Quick ashes return Quality urn options
4.9 56 reviews

Customer Reviews

Customer Reviews Summary

Setting Sun Pet Crematory is highly praised for its compassionate and professional service during a difficult time for pet owners. Many reviews highlight the prompt return of ashes, beautiful urn options, and the caring nature of the staff, particularly Ronnie and Kathi. Customers appreciate the transparency in pricing and the personal touches that accompany the service, making the grieving process a bit easier.

Brian McClure

Brian McClure

8 months ago

I can't express enough how happy I am with the delicate, comforting and caring service I was provided by Setting Sun! I lost my sweetheart... my best girl and my best friend this past weekend. Although she went peacefully in my arms and had a wonderful life, the decisions of what to do afterwards can be confusing; especially with the emotional conflicts we all face when we lose something special in our lives.Come Monday, I had planned to bury her in my backyard. Traditionally, this is an option that many people pursue. However, the reality of digging a hole that can accommodate a decent size box, and hope you don't run into roots or any other location obstruction in the process, is a daunting task. And obviously, time is not on your side once the transition to the afterlife has transpired. Come Tuesday morning, I was still undecided on a location attempt in my backyard and I knew I had to make a decision. Just the emotional back and forth takes its toll quickly.I had been given the contact information to Setting Sun a couple days prior. I decided to give them a call and at least get some information. I was greeted with a real person that answered the phone (Ronnie), and after just a few moments of discussing the situation, I was totally comfortable with moving forward with their services. I chose to have the pick up service provided by them, primarily because I dreaded the thought of the emotional drive home after dropping her off myself...Their prompt turnaround time alleviated so much emotional distress! In addition, when I received the call that the services were complete, Ronnie said, "ButterCup is ready to come home!". My eyes watered over and my frown turned into a smile. My Buttercup was hand delivered in a beautiful little box with a beautiful name plate, as well as a card; and all is well now! The grieving process can now begin. And let's face it, had I chosen the burial option, I may still be digging that hole, with my sweetheart wrapped up in her blankets that she passed with, placed gently in a box, wrapped in plastic and still sitting in my living room...Thank you guys so much for the service you provide!

Kayla Loy

Kayla Loy

a year ago

Setting Sun took such great care of our boy, Buddy. Losing him one was of the hardest things we have had to do and they were so patient during the process. Our boy was back home the next day. There was a great selection of optional urns, big and small, with unbeatable prices. Our daughter also picked out a necklace to carry him around with her at all times. I highly recommend Ronnie and his wife to take care of your beloved pet.

Sarah Guerrier Ayles

Sarah Guerrier Ayles

11 months ago

Kathi & RonnieAnswered back to Facebook Messanger within 24hrs to general questions.Response via phone link during business hours was immediate. Talking to Ronnie was clear and concise. Planned pick up at our vet's office with drop off at our home. Costs were exactly as described.Their turn around time is impecable. They are very compassionate about their profession. They gave us peice of mind and comfort knowing we had our girl back home within 24hrs.Highly Recommend for your fur- loved ones eternal rest.

Destiny T.

Destiny T.

3 years ago

The Adams are absolutely amazing!! We unexpectedly lost our chihuahua on Sunday evening. I panicked, not knowing if I’d be able to find a place to take him that night. After searching, I found Setting Sun Pet Crematory. I called, and Mr. Adam’s got us in that night, and was so caring, friendly, and helpful from drop off all the way til pickup. Our dogs remains were back with us less than 24 hours later!! His urn came in the cutest little bag made by Mrs. Adam’s, and had the sweetest personalized cards and poems in them. I cannot thank the Adams enough for going above and beyond in what they do!! They were able to provide us with some peace and comfort after such an unexpected loss. Thank you so so much!! -The Hilton/Tausendfreundt Family

Business Hours & Maps

Sunday 9:00 - 21:00
Monday 9:00 - 21:00
Tuesday 9:00 - 21:00
Wednesday 9:00 - 21:00
Thursday 9:00 - 21:00
Friday 9:00 - 21:00
Saturday 9:00 - 21:00