Bartlett Funeral Home and Crematory, Grafton, West Virginia

Larry Longenette

a month ago

Nancy's act of kindness towards my brother is something I will never forget she will be blessed for it forever

Kaelie Sweeney

7 months ago

My grandmother's funeral was hosted by Bartlett Funeral Home. When she was being buried, Nancy Bartlett grabbed me by my arm and literally dragged me from the graveside. She then coerced me into pictures, that I repeatedly protested. She kept telling me how pretty I was, and that she wanted pictures of me. She wouldn't stop harassing me, and under duress of the moment, I stood there while she took these pictures so that she'd leave me alone.I emailed David Bolyard (the owner at the time) about it, and he responded very dismissively by saying, "You can contact me at my cell, I am not writing a journal." This was extremely disturbing and traumatic treatment. I really hope that nobody else suffers like they made me suffer during my grandmother's funeral.Edit in response: Yeah, dude. I'm so concerned about my name being disclosed... There was absolutely no reception to Nancy Bartlett touching me, photographing me, and coercing me. I physically pulled away, and verbally requested that she leave me alone and not photograph me. I argued with her about this with multiple witnesses present. I eventually posed for the picture when she refused to stop harassing me unless I submitted to just one picture. Again, multiple witnesses saw this. If you consider this to be me, "welcoming her gesture," you should take a lesson in consent. As should your employees. If her actions were a "gesture of comfort," she wouldn't have begun the interaction by grabbing me and saying, "I'm going to tell you to do something, and you're not going to tell me 'no.'" That's not comfort; it's a threat.As for "one problem person wanting control," I'm assuming that you're referring to Nancy Bartlett... who couldn't take "no" for an answer. And, apparently, you; since you're more focused on lying to protect your image, rather than taking accountability and being responsible for the violence and abuse perpetrated by a representative of your business. And yes, I do consider her grabbing my arm like to be an act of violence.Exemplary feedback from 1000 people wouldn't change the facts of this matter. And the way you chose to handle it shows how you really treat the mourners.Edit: "This is my first bad review." We can literally scroll down and see that out of only 12 Google reviews, you have 2 one-star reviews. Not to mention that hidden 13th review, which also calculates out to being a one-star review.

Frank Sturm

5 months ago

Bartlett Funeral Home has always been professional and compassionate to me and my family.

Sherrie Sikora

2 years ago

Bartlett Funeral Home and Crematory gets 5 stars from my family during this difficult time! They were prompt with helping me make funeral arrangements in a timely manner, excellent in customer care when explaining the sequence of information needed, and were always available for questions. I can't thank this staff enough for their courtesy and compassion when losing a loved one. Thank you Bartlett Funeral Home!

Candi Bradley

a year ago

The staff was very heartfelt and kind while helping us thru this difficult time. It was comforting to see how much they really cared. I recommend them highly to anyone who’s in need of service for their loved one. Thank you so much for your generosity.

Keith Austin

2 years ago

The staff went above and beyond during the hardest time in my life when my dad passed away. Nancy made sure that my mom was taken care of and was very pleasant. Thank you all for everything