Erin Harrington
We lost our Miley 3 years ago. She was cremated with other animals and was told she was going here. I finally got to go visit, but it's not kept up. Many head stones are covered with grass. No explanation where the group animals are. I can see there were flowers so people do visit. But as a "pet cemetery"..... Maybe who owns this needs some help. Regardless, this was our first experience, beautiful property to have fur babies buried. But where are the "groups" scattered? ❤️🙏🏼 And who keeps up with cleaning those head stones people pay for?
Leslie D. Carlson
I think this is where my folks buried their dog... anyone know a contact? Can't seem to be able to contact... my folks are gone now and I know they had planned a headstone fore their dog... but didn't get it done. I'd like to honor them an get a headstone but can't find anyone to contact. Are the out of business?
Brittany
The woman working here was wonderful. She went completely above and beyond, for us and I will forever be greatful. THANK YOU! The trust is really there, I would recommend to any grieving pet parents.
Roxayne Ochs
I lost my kitty on the 20th of this month. When I picked her up today I saw such care and detail in what happened after she was gone. I didn't expect to see her fur or the certificate. Such small thoughtful details that give me peace knowing she was handled with care even in death like she deserved. Thank you for taking care of her. I also appreciated the poem and grieving booklets, they were comforting.
Erin Harrington
We lost our Miley 3 years ago. She was cremated with other animals and was told she was going here. I finally got to go visit, but it's not kept up. Many head stones are covered with grass. No explanation where the group animals are. I can see there were flowers so people do visit. But as a "pet cemetery"..... Maybe who owns this needs some help. Regardless, this was our first experience, beautiful property to have fur babies buried. But where are the "groups" scattered? ❤️🙏🏼 And who keeps up with cleaning those head stones people pay for?
Leslie D. Carlson
I think this is where my folks buried their dog... anyone know a contact? Can't seem to be able to contact... my folks are gone now and I know they had planned a headstone fore their dog... but didn't get it done. I'd like to honor them an get a headstone but can't find anyone to contact. Are the out of business?
Brittany
The woman working here was wonderful. She went completely above and beyond, for us and I will forever be greatful. THANK YOU! The trust is really there, I would recommend to any grieving pet parents.
Roxayne Ochs
I lost my kitty on the 20th of this month. When I picked her up today I saw such care and detail in what happened after she was gone. I didn't expect to see her fur or the certificate. Such small thoughtful details that give me peace knowing she was handled with care even in death like she deserved. Thank you for taking care of her. I also appreciated the poem and grieving booklets, they were comforting.
Sean Kipinä
One simple request was to have my african greys named Wicker wing and tail feathers in tact but this nasty company cut them up in pieces making me feel even worse for asking. Why would you hurt someone like this I complained to my vet as this is unacceptable its not hard to pull out the feathers in whole but there to cheap and use a small plastic bag with chopped feathers. To destroy my birds feathers and give them to me like that is disgusting and you could care less about my bird. May they feel the pain i felt by butchering what little i have left of him now. I should sue this company for what harm they did.
Wendy Johnson Kessler
The cremation services were fine until they misspelled my pets name on everything. My husband and I have been cashing and emailing for two weeks and no one will call up back to get corrected paperwork. My baby's name is Darby NOT Derby! She's not a hat and she's not a race, a member of the family. A little compassion to correct an error in your part (I didn't fill out the paperwork) would certainly go a long way!
Liz S
After my young dog, Blackberry, escaped the yard for the first time, he was hit by a car. Our family was devastated. My big baby was sent with his toys and treats for cremation. We wanted him home but he was too big to bury without worry of scavengers digging him up. It was our first experience with cremation and we didn't know what to expect. For a very affordable price we received a well packaged bag, which took some time to examine. We received a thoughtful card/certificate of cremation, informative on losing a pet, a beautiful box of his ashes, his paw print and a lock of his mane. If you are searching for a provider, I'm sorry for your loss. We're thankful for their service and the careful way they returned Blackberry home to us. I'll also be thanking our vet for the recommendation.
Alison Miles
My dog's remains were cremated by West Coast Pet Memorial. The urn we received had his name misspelled - it was clearly a typo. I sent them an email kindly letting them know of the mistake and they immediately responded with a very nice apology and offered to replace the urn for us. They even hand delivered it, same day, to our doorstep! They clearly understand the grief, otherwise they wouldn't have gone above and beyond to fix their mistake. I am so appreciative! THANK YOU!
Ginny Gardner
When my sweet little Gracie died at age 16, I asked my vet to have her cremated. They sent her off for cremation; I was expecting a plastic bag of ashes that I would transfer to an urn. Instead, when I went back to pick up her cremains, I got a deep blue velvet pouch. Inside was a beautiful rosewood box with her ashes, a sympathy card, and a small blue box. Inside that box was a small plastic bag with some clippings of her hair, and a plaster cast of her paw print. I had not asked for any of that! I was overwhelmed by the over-the-top amazing care, and so grateful that I hardly know what to say. Thank you so, so much!
Brad Delaney
Tanya has been absolutely amazing! We lost our pup just after New Years and we’re completely distraught and had no clue how to proceed. From the moment we walked through the door, Tanya really gave us a world class experience during one of the most difficult times of our lives. We chose a witness cremation so we could really give our pup the sendoff he deserved and be with him until the very end. She waited patiently while we paid our final respects in the viewing room and even let him be cremated with one of his favorite toys. When it came time to receive his ashes, she offered us to take him home while we wait for his custom engraved urn to arrive - so thoughtful in every respect. She is so good at what she does and knows exactly how to console and work with grieving families - a true godsend! She guided us through our worst nightmare with compassion and empathy. She deserves a pay raise and a paid vacation! Thank you! Thank you! Thank you!
Mariana Jakobsen
The pain of losing my best friend is still so fresh but I wanted to write a review nonetheless. As I left my vet (Bellingham Veterinary) I was crying so hard I could barely utter “I need 2 paw prints”. I picked up my private cremation box today and was so happy to see not only 2 pristine paw prints, but an unexpected bag of her fur as well. The flower seed packet is so perfect and wonderful touch that no one else provides. I love the plain box with no frills or embellishments (maybe those are available if wanted?) and the care taken in boxing up my Fiona made the unbearable pain of her loss a little less hard to weather. Thank you Gateway for giving me back my baby in such a thoughtful and compassionate way.
Carly Revier
I've had two pets memorialized by West Cost Pet Memorial through my vet, Atlantic Veterinary Hospital. They did such a beautiful job with both. They have so many boxes and urns to choose from, so I was able to have different options for both dogs. What I didn't expect was all of the other thoughtful touches: the paw print in clay, the tuft of hair, the seeds, and the grief and pet-loss pamphlets -- the latter of which I didn't even realize I needed to read until I received them. It felt like my pets were truly cared for and memorialized by caring individuals. I will cherish these mementos of my little pup family for years to come. Thank you so much!
michael dubuc
We were really impressed with the whole process. From gateway picking up our Ali and delivering Ali's ashes within 4 days. Gateway paid attention to all the small details. We received a paw print in a beautiful velvet bag, a condolence card with certificate of cremation, a packet of seeds to plant, and the urn wrapped in beautiful packing material. We were really happy with everything. Thank you
Kelly Rene
The company must have changed hands. In 2011 I had my Lizzy cremated. It took three weeks to get her back and it was just a plain box. We had to buy a name plate for her little urn, it was a nice little wooden urn though. I picked up the ashes from my sweet old man, today. He passed on December 2nd. He was returned to me in a lovely engraved box. When I looked in the rest of the delivery box there was a lock of hair and his paw print as well as a pamphlet on dealing with grief of a pet and a packet of wild flower seeds. Beautiful package except I ended up ruining my eye makeup first thing in the morning. Thank you for taking care of my boy in such a caring way.
Nic Spangle
Would like to know where our dog is. You shipped him via UPS? Say you emailed a tracking number- I have no email anywhere from you guys. Also no call back today. Completely unprofessional. Irritating. And making a sad situation worse. Do better. When my wife called- you could’ve resent the email that I never received. Would also like to know why he was shipped when we could have just picked him up. We were never told he would be shipped.
Jill Fiedler
My husband and I had to put our sweet mini american eskimo Hannah down on Sept 19. We are so heartbroken over the loss of our sweet girl. When we received her ashes, we were so surprised by the gorgeous box she was retuned in, along with a paw print and a clipping of her fur. We did not get the opportunity to get her paw prints on our own. Thank you from the bottom of our hearts for the beautiful tribute to our sweet Hannah. She was such a bright light in our lives, and this brought us a bit of happiness in such a dark time.
Deanna Strickland
Thank you so much for being so quick and taking such good care of our fur baby Ginger. You guys did a beautiful job on the urn and we thank you so much for the beautiful card and the grief counseling brochure. She was our baby girl and you all showed such respect in the care of her cremation. Thank you so much from the bottom of our hearts.
Nan O
Thank You Pet Haven (S. Morris) This staff is fantastic, very kind, caring & professional. I recently had to have my dog put down (private cremation) in the Bellingham area & since most of my time right now is spent in south Seattle, I was concerned as to when I could ashes from the vet. I called Pet Haven & explained the situation- they were happy to help & have her ashes delivered there. They were great about reassuring me that Molly had arrived safe & sound, no problem keeping her until I was in the area. They even offered me the same amenities as their customers even though I had not used their services directly.I am sure this kind of consideration & professionalism carries through their total business & when I end up losing another pet to old age, I will be using Pet Haven.
Sharon Block
Messed up my posting, trying again! We are completely impressed with the caring and service we received after helping my sister in law with the loss of her beloved dog. Received a private cremation, beautiful rosewood box, death certificate ,paw print, lock of hair, seeds to plant and the owner even sent another plaque with the doggies name, spelled correctly, after we gave her the wrong info! Would highly recommend this business, they are the best!
Cathelina Salas
We recently had to send our sweet Limsy over the Rainbow Bridge. She was our furbaby and cancer was taking over her body. Thank you for the care, dignity and respect regarding her cremation. We weren't expecting her to come back in her own engraved wooden box with locks of hair and a paw print. It is a treasure and we thank you. Thank you for the work you do. Many blessings.
Sandy Koski
I’ve had many furbabies pass away in my life. But my little Charlie is the first one we went with cremation. We had no idea what all came with it besides our four legged baby in an urn. He was sent in on my birthday, May 22nd for cremation and received him back exactly 7 days. I wanted to kick myself for not making a paw print before sending him off. But!! When I opened the box to look and see what he came in. Not only was the urn so small and perfect like my Charlie was, but there was a little blue satin synch bag in the box he came in, and I didn’t even have to open the bag to know what was in it. I felt his little paw inside and then I opened it and they put a clip of his hair in the bag too. There was also a bag of wildflower seeds that also came with him. We are getting ready to buy a house and that is where I will plant them.Thank you gateway for taking care of our baby. He was 16 years loved and we are eternity blessed with his love.Thank youSandy Koski
Mindy McDade
My husband and I were devasted when our cat Sherman passed away. This place is the absolute best. They were kind, considerate, friendly, and I highly recommend using them when losing a beloved family pet. We had our cat cremated and they had a huge selection of urns. Not expensive at all, professional, and high quality service.
Dana Lockerby
We just lost our beloved buddy suddenly. He came to you for his cremation. We just wanted to thank you so very much for the excellent job you did and thank you for your compassion and caring. He came back to us in a beautiful box, and an unexpected surprise locks of his hair, and a beautiful paw print that just made our day. We can’t thank you enough for your caring and taking such good care of our boy. Thank you again Bruce and Dana Lockerby
T W
I suddenly lost my beloved Chico of 12 yrs at the ER Vet. His cremation was handled by this company and I was so thankful that he was handled with care. They gave me a beautiful cedar urn, a paw print, a lock of hair, seeds, pamphlet, and all in a nice box. I can’t express my gratitude to this company.Thank you so much.
Christopher Mendez
Words can never express the gratitude we have for the service and genuine care provided during our time of need. Julie and her husband have invested and transformed what was once spectacular to now a phenomenal resting place for our beloved pets - Lucky and Happy. Thank you for offering a peaceful and beautiful resting place for our family.
Kelli & Dave P.
They handled the remains of untimely death of our 7 month old puppy. Her cremated remains were returned to me and I could tell that they were handled with care and compassion. I highly recommend this business.
Ron McCarthy
I just visited the site where the dog who grew up with me was buried in1958. She had a good life and saw me reach my adulthood. There have been many developments surrounding the area since, but the grounds have been beautifully maintained and I had no trouble finding my old childhood friend. Over the years I've brought my children and grandchildren to visit. I've so much appreciated the decision made to bury Buddy, my old pal here.
Tami Marshall
I wanted a nose print of my sweet precious baby Jazzy and they said they don't do them, that is crazy. Several other places show they do it, I did not choose this place my vet sent her there and I wish i could have go somewhere else. I am beyond devastated, she will be gone forever and it is a small thing to ask for them to do. This would not let me post without giving it a star so I gave it one star and hated to even do that!!!!
Lucy Lotto
I am posting because I feel pain for all that have experienced a pet passing away. It is traumatic.The care takers here are the most thoughtful, loving, genuine individuals I have encountered with pets. True loving kind souls!I felt such desparation after my babe passed away, I didn't know what to do. I was so amazed by the return KIND and GENUINE calls back to help meet my needs.A beloved soulful experience..Thank you for blessing my two beloved dogs, who passed away within 3 months of eachother. You helped give me solice and peace. I am forever grateful...
Meechele44
This place is questionable. Was supposed to receive a paw print only to be told they didn’t take one; makes me wonder if my dog’s remains were handled properly and as explained to me. 🤔
Erin Harrington
We lost our Miley 3 years ago. She was cremated with other animals and was told she was going here. I finally got to go visit, but it's not kept up. Many head stones are covered with grass. No explanation where the group animals are. I can see there were flowers so people do visit. But as a "pet cemetery"..... Maybe who owns this needs some help. Regardless, this was our first experience, beautiful property to have fur babies buried. But where are the "groups" scattered? ❤️🙏🏼 And who keeps up with cleaning those head stones people pay for?
Leslie D. Carlson
I think this is where my folks buried their dog... anyone know a contact? Can't seem to be able to contact... my folks are gone now and I know they had planned a headstone fore their dog... but didn't get it done. I'd like to honor them an get a headstone but can't find anyone to contact. Are the out of business?
Brittany
The woman working here was wonderful. She went completely above and beyond, for us and I will forever be greatful. THANK YOU! The trust is really there, I would recommend to any grieving pet parents.
Roxayne Ochs
I lost my kitty on the 20th of this month. When I picked her up today I saw such care and detail in what happened after she was gone. I didn't expect to see her fur or the certificate. Such small thoughtful details that give me peace knowing she was handled with care even in death like she deserved. Thank you for taking care of her. I also appreciated the poem and grieving booklets, they were comforting.
Sean Kipinä
One simple request was to have my african greys named Wicker wing and tail feathers in tact but this nasty company cut them up in pieces making me feel even worse for asking. Why would you hurt someone like this I complained to my vet as this is unacceptable its not hard to pull out the feathers in whole but there to cheap and use a small plastic bag with chopped feathers. To destroy my birds feathers and give them to me like that is disgusting and you could care less about my bird. May they feel the pain i felt by butchering what little i have left of him now. I should sue this company for what harm they did.
Wendy Johnson Kessler
The cremation services were fine until they misspelled my pets name on everything. My husband and I have been cashing and emailing for two weeks and no one will call up back to get corrected paperwork. My baby's name is Darby NOT Derby! She's not a hat and she's not a race, a member of the family. A little compassion to correct an error in your part (I didn't fill out the paperwork) would certainly go a long way!
Liz S
After my young dog, Blackberry, escaped the yard for the first time, he was hit by a car. Our family was devastated. My big baby was sent with his toys and treats for cremation. We wanted him home but he was too big to bury without worry of scavengers digging him up. It was our first experience with cremation and we didn't know what to expect. For a very affordable price we received a well packaged bag, which took some time to examine. We received a thoughtful card/certificate of cremation, informative on losing a pet, a beautiful box of his ashes, his paw print and a lock of his mane. If you are searching for a provider, I'm sorry for your loss. We're thankful for their service and the careful way they returned Blackberry home to us. I'll also be thanking our vet for the recommendation.
Alison Miles
My dog's remains were cremated by West Coast Pet Memorial. The urn we received had his name misspelled - it was clearly a typo. I sent them an email kindly letting them know of the mistake and they immediately responded with a very nice apology and offered to replace the urn for us. They even hand delivered it, same day, to our doorstep! They clearly understand the grief, otherwise they wouldn't have gone above and beyond to fix their mistake. I am so appreciative! THANK YOU!
Ginny Gardner
When my sweet little Gracie died at age 16, I asked my vet to have her cremated. They sent her off for cremation; I was expecting a plastic bag of ashes that I would transfer to an urn. Instead, when I went back to pick up her cremains, I got a deep blue velvet pouch. Inside was a beautiful rosewood box with her ashes, a sympathy card, and a small blue box. Inside that box was a small plastic bag with some clippings of her hair, and a plaster cast of her paw print. I had not asked for any of that! I was overwhelmed by the over-the-top amazing care, and so grateful that I hardly know what to say. Thank you so, so much!
Brad Delaney
Tanya has been absolutely amazing! We lost our pup just after New Years and we’re completely distraught and had no clue how to proceed. From the moment we walked through the door, Tanya really gave us a world class experience during one of the most difficult times of our lives. We chose a witness cremation so we could really give our pup the sendoff he deserved and be with him until the very end. She waited patiently while we paid our final respects in the viewing room and even let him be cremated with one of his favorite toys. When it came time to receive his ashes, she offered us to take him home while we wait for his custom engraved urn to arrive - so thoughtful in every respect. She is so good at what she does and knows exactly how to console and work with grieving families - a true godsend! She guided us through our worst nightmare with compassion and empathy. She deserves a pay raise and a paid vacation! Thank you! Thank you! Thank you!
Chris
Over the last few years we have lost several of our furry family members. Your company has allowed us to have them with us for a lot longer. urns, paw print, memorial card were all amazing. Thank you!
Christine essex
At this time, losing a family member. We put our trust in them that they would follow through with what their responsibility was and getting paid for and we were sent a paw print that did not belong to our dog.
thomas eldredge
I called and needed a creamation for my beloved Mini Schnauzer. I called them and lady who answered said she wasn't coming in today because it was to cold and snowy and told me to go to my vet. I needed a creamation and this place wouldn't provide any services.
Parker W
I paid over $200 for an urn with a nameplate for my dog. I got a box, with a silk bag, with another bag inside that. No nameplate. Absolutely disgusted at how they think that's okay.
Anice King
I just had my 12yr old Chihuahua cremated through my Vet --very please at the small urn Sassy ashes were in--nice little footprint nice small urn just well done and I appreciate thought you put into it I want to thank you for all the small details --- Anice King Seattle Wash
Julie Petes Peters
Hi my daughter-in-laws dog they had for 17years is buried there since 1967 t hey read some headstones that made them cry. They could feel the loss in their words.
Terry Stephenson
They are great. They were able to handle our lab while we were on vacation in the area. We were able to collect her the following day...top notch...
Lynne Morris
Id. Give them a 5 because they went above and beyond for someone elses mistake and to help ease my pain they are giving me a urn of my choice at no charge.They truely understand the love 4 pets.
Cindy
Such a great experience at such a difficult time. The quality of the urn was top-notch, the paw print and snippet of fur were nice touches.
Carol Snyder
Thank you for the beautiful box with my fur babies remains ❤..so thoughtful and beautifully put together..so glad my veterinary office switched to you 🙌
Mariana Jakobsen
The pain of losing my best friend is still so fresh but I wanted to write a review nonetheless. As I left my vet (Bellingham Veterinary) I was crying so hard I could barely utter “I need 2 paw prints”. I picked up my private cremation box today and was so happy to see not only 2 pristine paw prints, but an unexpected bag of her fur as well. The flower seed packet is so perfect and wonderful touch that no one else provides. I love the plain box with no frills or embellishments (maybe those are available if wanted?) and the care taken in boxing up my Fiona made the unbearable pain of her loss a little less hard to weather. Thank you Gateway for giving me back my baby in such a thoughtful and compassionate way.
Carly Revier
I've had two pets memorialized by West Cost Pet Memorial through my vet, Atlantic Veterinary Hospital. They did such a beautiful job with both. They have so many boxes and urns to choose from, so I was able to have different options for both dogs. What I didn't expect was all of the other thoughtful touches: the paw print in clay, the tuft of hair, the seeds, and the grief and pet-loss pamphlets -- the latter of which I didn't even realize I needed to read until I received them. It felt like my pets were truly cared for and memorialized by caring individuals. I will cherish these mementos of my little pup family for years to come. Thank you so much!
michael dubuc
We were really impressed with the whole process. From gateway picking up our Ali and delivering Ali's ashes within 4 days. Gateway paid attention to all the small details. We received a paw print in a beautiful velvet bag, a condolence card with certificate of cremation, a packet of seeds to plant, and the urn wrapped in beautiful packing material. We were really happy with everything. Thank you
Kelly Rene
The company must have changed hands. In 2011 I had my Lizzy cremated. It took three weeks to get her back and it was just a plain box. We had to buy a name plate for her little urn, it was a nice little wooden urn though. I picked up the ashes from my sweet old man, today. He passed on December 2nd. He was returned to me in a lovely engraved box. When I looked in the rest of the delivery box there was a lock of hair and his paw print as well as a pamphlet on dealing with grief of a pet and a packet of wild flower seeds. Beautiful package except I ended up ruining my eye makeup first thing in the morning. Thank you for taking care of my boy in such a caring way.
Nic Spangle
Would like to know where our dog is. You shipped him via UPS? Say you emailed a tracking number- I have no email anywhere from you guys. Also no call back today. Completely unprofessional. Irritating. And making a sad situation worse. Do better. When my wife called- you could’ve resent the email that I never received. Would also like to know why he was shipped when we could have just picked him up. We were never told he would be shipped.
Jill Fiedler
My husband and I had to put our sweet mini american eskimo Hannah down on Sept 19. We are so heartbroken over the loss of our sweet girl. When we received her ashes, we were so surprised by the gorgeous box she was retuned in, along with a paw print and a clipping of her fur. We did not get the opportunity to get her paw prints on our own. Thank you from the bottom of our hearts for the beautiful tribute to our sweet Hannah. She was such a bright light in our lives, and this brought us a bit of happiness in such a dark time.
Deanna Strickland
Thank you so much for being so quick and taking such good care of our fur baby Ginger. You guys did a beautiful job on the urn and we thank you so much for the beautiful card and the grief counseling brochure. She was our baby girl and you all showed such respect in the care of her cremation. Thank you so much from the bottom of our hearts.
Nan O
Thank You Pet Haven (S. Morris) This staff is fantastic, very kind, caring & professional. I recently had to have my dog put down (private cremation) in the Bellingham area & since most of my time right now is spent in south Seattle, I was concerned as to when I could ashes from the vet. I called Pet Haven & explained the situation- they were happy to help & have her ashes delivered there. They were great about reassuring me that Molly had arrived safe & sound, no problem keeping her until I was in the area. They even offered me the same amenities as their customers even though I had not used their services directly.I am sure this kind of consideration & professionalism carries through their total business & when I end up losing another pet to old age, I will be using Pet Haven.
Sharon Block
Messed up my posting, trying again! We are completely impressed with the caring and service we received after helping my sister in law with the loss of her beloved dog. Received a private cremation, beautiful rosewood box, death certificate ,paw print, lock of hair, seeds to plant and the owner even sent another plaque with the doggies name, spelled correctly, after we gave her the wrong info! Would highly recommend this business, they are the best!
Cathelina Salas
We recently had to send our sweet Limsy over the Rainbow Bridge. She was our furbaby and cancer was taking over her body. Thank you for the care, dignity and respect regarding her cremation. We weren't expecting her to come back in her own engraved wooden box with locks of hair and a paw print. It is a treasure and we thank you. Thank you for the work you do. Many blessings.
Don B.
Closed. Out of business. Unkept lawns, nasty looking cell tower in the middle of it. Nothing offered.No returned phone call , nothing.DO NOT USE THIS PLACE!!!
Jacob Jawz
Thank you for the pamphlet! It really help us with our loss❤️
Debbie Norton
We had our puppy done there they did a beautiful job on him would recommend them to anyone thinking of there pet.
Night Owl Dip Powders
Thank you so much for taking care of my beautiful cat shadow and everything you included it means so much to me.
Faustino Lopez
It would help if they would return a call or answer an email. I have tried both and no response. Does not make me trust their service.
tyrena marie
Thank you for showing so much respect for our lil Cindy Lou
Hoàng Handsomequat Nguyễn
Very good and very wonderful! Very good and very wonderful!
Nick Jones
Timothy Johnson