Jones Funeral Home & Cremation Service

Pet Cremation in Winchester, Virginia

Caring Staff Affordable Pricing Thoughtful Memorials
Facility Needs Updates Ashes Return Delays Communication Issues
4.3 18 reviews

Customer Reviews

Customer Reviews Summary

Jones Funeral Home is highly praised for its compassionate service and support during difficult times. Many reviews highlight the staff's dedication to making the cremation process as seamless as possible, providing thoughtful memorial options, and maintaining clear communication throughout. However, there are some concerns regarding the facilities and certain service aspects that could be improved.

Caitlyn Branson

Caitlyn Branson

9 months ago

We used Jones Funeral Home for our daughter's cremation. Sonya was compassionate and wonderful. She made the process seemless for us. It was am emotional time but they walked us through the process and went above and beyond to assist in putting her remains into her final urn. They communicated well when things were delayed. They went same day to pick her up from the hospital which put us as ease knowing she was not alone in the hospital. They checked on us after everything and even sent us a book mark with a poem and a remembrance for our sweet baby. I would recommend them to anyone who needs funeral services.

Dora Pollard

Dora Pollard

a year ago

Jones funeral was very welcoming when I brought my dog ,Tramp and my cat mama Shay, when they cremated them for me. They let me talk all about them and how special they were. They told me it was going to be about a week before they came back but they came u back a few days later. I will keep bringing my furry babies here where they will treat them with kind and respect they give us humans.

Terry Oates

Terry Oates

9 months ago

When we lost my son in January I reached out to Jones’s Funeral Home to get him home and make the arrangements. In the darkest moments of our lives, Darin made himself available for any and all questions or concerns around the clock 7 days a week. He took many stresses off of my family by taking those calls and texts and immediately addressing them.Sonya May is truly an angel here on earth. Her compassion and dedication to us was just amazing. She arranged and informed us of every detail of the process from the COD, all the stages and procedures of the ceremony, to the graveside service. She coordinated with us every single detail from the moment we met until still this day with updates to the Certificate of Death any thing we may need copies of, and a very personal touch in grief and emotional support. We live her and she will be a friend and part of our family always.Megan Hahs has also been a true blessing and inspiration. During the process she bonded with my grandson in helping him process his grief. They have since become friends and she spends time with him regularly still today in helping him with career development and support.The loss of our son Seff has heartbroken and devastated us all but the staff at Jones’s now 4 months later are still involved in our lives and are true friends and family.I never expected this to be like this but it shows you what truly special people they are.Thank you Darin, Sonya, Megan, and the entire staff for being there for us at our most difficult time and still today.We love you!Best,The Oates family

Janice DUCKWORTH

Janice DUCKWORTH

7 months ago

I just wanted to put this out there. My mama passed away on June 14th 2024. I went to Jones funeral home to have my mama creamated. The people here are absolutely amazing at what they do. Thank you jones funeral home for everything and also helping me through everything. I recommend jones funeral home for there services. They will communicate with you through everything that you want to do for your loved one.

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