Customer Reviews Summary
Townes Funeral Home has received overwhelmingly positive reviews for their compassionate and professional service during difficult times, particularly in handling pet cremations. Customers frequently commend the staff for their empathy, transparency in pricing, and the respectful treatment of their beloved pets. Many reviewers express gratitude for the personalized memorial options and the prompt return of ashes, making the grieving process more manageable.
The Floof Family
A few weeks ago one of our oldest ferrets Ghostie crossed the rainbow bridge and we’re just over the moon how compassionate and wonderful the entire Townes Funeral family was for us. Keith Motley went above and beyond to guide us through the process and our experience was above and beyond what we’ve received for our other ferrets in the past. When the day comes we have to say goodbye to any of our other loved ones - furry or human - Townes Funeral Home will always have our business. We’ll be recommending Townes to all the pet parents we know. Thank you again!!
Fred Page
They were wonderful regarding how they handled my cat's cremation. They went over everything clearly with me and the charge for the procedure was reasonable. They took care of my baby. I got my cat kid a different ern off eBay.
Wendy Davis
The staff at Townes was very professional and very helpful in planning my dad’s funeral service. Laten Ford and Joe Northen did an excellent job helping us prepare! All the details came together perfectly! The service was beautiful and was the perfect way to honor my dad!
Kerra Lee Booth
Not really sure what exactly I expected when our beloved Spaz passed but Townes Funeral Home staff went well beyond anything I could have imagined. The kindness and compassion my daughter and I received is truly unmatched! I highly recommend Townes for all funeral services.
The Floof Family
A few weeks ago one of our oldest ferrets Ghostie crossed the rainbow bridge and we’re just over the moon how compassionate and wonderful the entire Townes Funeral family was for us. Keith Motley went above and beyond to guide us through the process and our experience was above and beyond what we’ve received for our other ferrets in the past. When the day comes we have to say goodbye to any of our other loved ones - furry or human - Townes Funeral Home will always have our business. We’ll be recommending Townes to all the pet parents we know. Thank you again!!
Fred Page
They were wonderful regarding how they handled my cat's cremation. They went over everything clearly with me and the charge for the procedure was reasonable. They took care of my baby. I got my cat kid a different ern off eBay.
Wendy Davis
The staff at Townes was very professional and very helpful in planning my dad’s funeral service. Laten Ford and Joe Northen did an excellent job helping us prepare! All the details came together perfectly! The service was beautiful and was the perfect way to honor my dad!
Kerra Lee Booth
Not really sure what exactly I expected when our beloved Spaz passed but Townes Funeral Home staff went well beyond anything I could have imagined. The kindness and compassion my daughter and I received is truly unmatched! I highly recommend Townes for all funeral services.
Ava Gould
The entire staff at Townes was compassionate and professional. Matthew Pruitt always returned my calls in a timely manner, and he always displayed calm and respect which we all need with the loss of a loved one.
David Forsythe
My pet passed away visuddenly on a Saturday, leang me to hurriedly begin searching for a cremation services. I called Townes Funeral and Cremation Service. The answering service quickly responded and in a very short time I was contacted by Keith.Motley. Keith assured me that my needs would be met and showed me so much compassion during my grief. I will without any doubt seek out his assistance should the need ever arise again. He has gone above and beyond in assisting me throughout my ordeal. Thanks for all of your help.
Amy Thayer
Townes Funeral Home was so wonderful helping my family deal with the loss of my husband. Everyone we encountered was compassionate and genuinely kind. Barrett Wiles was extremely helpful , patient and understanding. He answered the many questions we had and was available any time we needed guidance. I’m so grateful we chose this funeral home and would definitely recommend them to anyone .
Teresa Blair
My 12 year old Great Dane, Jax, passed away at my home late Thursday night 11/2/23. Friday morning, I found Townes Funeral Home online while looking for pet cremations. I called and talked to Barrett Wiles, he was extremely kind and told me to bring Jax and they would take care of him. Barrett and the staff at Townes handled Jax as if he were one of their own pets. When I left there Friday, it felt like a huge burden had been lifted off of me knowing I was leaving Jax in their care. I picked up his ashes today including a plaster paw print, a little vial of his hair, and a certificate. I want to thank Barrett and the staff for for their kindness during such a sad time.
Amber Davila
I highly recommend Townes Funeral Home to anyone needing assistance during the loss of a loved one or a pet!! Matthew assisted our family during the loss of my Grandmother and we could not have asked for anymore more professional, knowledgeable, and caring during this time. It takes a special person to do this type of profession and Matthew definitely has what it takes! Everyone that we encountered while at Townes were so caring and always willing to help with whatever we needed help with or had questions about. Their employees go above and beyond to ensure that your loved ones memories are cherished and that they get the final goodbye that they deserve. Also Townes provided us with a beautiful memorabilia blanket as part of our funeral package along with other items that you can choose from as memorabilia for your loved one. This will be forever cherished as a remembrance of my Grandmother. Thank you Matthew and the wonderful staff at Townes Funeral Home for your generosity, dedication, and wonderful service!
Laura Spivey
The best there is! Townes recently assisted our family with the passing of my grandmother. Their professionalism, expertise and comfort helped us through this difficult time. Matthew and David were amazing in helping us with all logistics and planning, and Keith did an incredible job on the aesthetics. Our family is so grateful for Townes!
Barry Yarbrough
We had a pet cremation done by these folks and are very impressed. Their service, courtesy, and dignity was unsurpassed. Keith Motley met me after hours, took excellent care of our beloved Cheyenne, in a very timely manner with great respect and dignity. I am very appreciative for his help and for the reasonable price incurred. I would highly recommend Townes for their services!
Cindy Woodward
There are not enough good words to express how professional. caring, talented, kind, and accommodating the staff at Townes was to me and my family when we lost my mother. They have always had the top reputation in town, but they keep getting better and better. I have attended many funerals at this location, but this is the first time I was the person paying for the pre-arranged funeral, making the not so easy end of life decisions, and working directly with the staff. David Fuquay is a class act; he was available to my family 24/7 as compassionate a person as ever existed in the world; Matthew Pruitt saw that every wish from every family member was granted even if it meant changes and updates; and Keith Motley went above and beyond for us even weeks after the service. The facility was beautiful, and the organ was magnificent at the service. Every communication we had with Barrett Wiles or Rick Adams was positive; there were many other staff members whose names I don't recall. Specifics...my mother looked better than she had in years after Townes prepared her, for which we are eternally grateful. The blanket/throw that was presented to my father has become his prized possession and is displayed in his home predominantly. The video displayed at the service was excellent and a copy was presented to us to memorialize the service. The flowers were handled with love and care as they were transported to our home. Nothing went wrong; everything was beautifully done in a way with which we were pleased, and my mother would have been so happy with as well. Five stars aren't enough...I give them 10!
Carol Cassada
Our mother recently passed away and we chose Townes for her cremation. Laten Ford assisted us with the arrangements and he was very professional and sympathetic during our time of need. He answered all our questions and went above and beyond to ensure our wishes were met.
Gina Fox
I want to thank Keith and all the staff for their kindness and compassion during the loss of our sweet, sweet Golden Retriever, Daisy. We are so grateful for your kindness.
Reilley Jones
In a challenging time, our experience with this funeral home was remarkably comforting. The staff exhibited exceptional patience and empathy throughout the entire process. Special kudos to Barrett, who facilitated everything seamlessly. Their compassionate approach made a difficult situation more manageable, and we are truly grateful for their support. Highly recommend their services during such sensitive times.
Debbie Fowlkes
my mom recently passed away, while she and dad prearranged their funeral- , a few things still had to be handled. Townes Funersl Home is top-notch. Their professionalism, compassion, and attention to detail was extraordinary.. - I felt like they went over and above to make my mother service perfect to honor her memory. Even blankets at the graveside because it was so cold and windy. So many thoughtful details. My parents owned a business locally- M&M Furniture that my mother loved. They went back and found a picture of the storefront to include with her obituary. Such a thoughtful detail .
maeren honacher
Keith (and Townes!) went above and beyond with the care of our recently passed dog. They met us quickly, it was extremely professional, and they took great care with me and my sweet dog. We had requested some minor specifics with our memorial objects and they happily obliged. They were easy to get ahold of, no hidden prices for cremation, and the prices for extras (urn, pawprints etc) is more than reasonable. They made the process of grieving my dog very affordable and as easy as it could be. It was worth the drive and would do it again. If you call, ask for Keith!
Linda Losee
Keith Motley, the funeral director, was extremely helpful during this difficult time. He answered all our questions, everything that was promised was delivered promptly and the service went very smoothly. His dedication to his job was noted and much appreciated.
Jane O'Neill
Towns Funeral home took care of my mother’s remains for over 6 months while waiting for an Arlington National Cemetery burial date. From the day they received my mother’s remains until the day she was buried, they took care of every detail with respect, dignity and empathy. Laten Ford took care of all of the requests and details for her burial. All of my family commented on how caring and professional he was. It was a comfort to have Towns help with this very emotional event for my family. Thank you.
Amy Pruitt
The entire staff of Townes has been amazing during the loss of my precious mama every step of the way. They are very caring and professional. Keith especially did an exceptional job on her and her makeup. He went above and beyond to ensure she was beautiful. Everyone in our family appreciated this care given to her and our family
Sherri Francisco
We are so grateful that Townes offers this service for pets. We appreciate Matthew and the other gentleman for their empathy and professionalism. Coming to our home made all the difference. Our Mojo was truly a member of our family.
shanon Barnett
would like to say a special thank you to Keith Motley for the exceptional service he provided to our family at this difficult time. He went above and beyond to show us sympathy, and respect with the passing of Hezekiah Brandon. Keith was very understanding of how his sons wanted things and made sure that everything was perfect. His passion for the funeral business showed through the care that he gave to our family! Thank you again Keith and Townes Funeral Home.
Tracie Friddle
The memorial blankets are so beautiful, what a wonderful way to remember and honor my beloved brother, Scott. Michael Nemec made sure that my Mother had one the day of my brother's funeral. It has brought her so much comfort during this deeply sad time of grief. He then ordered two more for our family to have. He and Laten Ford are incredibly sensitive to families in these overwhelming times. I am very thankful for these two very kind and gracious men.
Audrey Scruggs
Thank you all so very much! Penny's death was unexpected and so very tragic for us. She was a rescue and about 3-4 years old. She was so loving, and funny, and the best dog we ever had! She was more than just a dog; she was, and always will be a beloved member of our family. When she passed, the girls and I only thought about burying her in the backyard, so we could be close to her, visit her. My husband said she deserved so much more! I am thankful to Towne for their understanding and support at this time towards us. We couldn't have found a better way to celebrate who Penny was to us without you all! We now have her paw print hanging for Christmas and her ashes will be with good company surrounded by my Mother, Gramma and my Son. Again, thank you to Mr. Pruitt and all who helped us during this time.
marcie slayton
My family and I are so impressed with the courteous, caring , professionalism of the staff at Townes! Keith, and his team went above and beyond our expectations of the definition of excellent customer care. Thank you again for the care given to our family.
Cassandra Irvin
I just recently lost three of my fur babies on July 20,2023 and I called Townes funeral home and they were so nice. They took really good care of my babies and now I have my babies back home ❤️. I recommend these amazing people to call because if it wasn't for them I would be lost without my babies. Call Keith Motley if you are in need of service 🐕🦺
Emily Brandon
The staff was excellent very compassionate and provided the family with excellent customer service and treated us like family from when I called Keith about dad and any question or concern he took care of it. Townes Funeral Home will have our family business and I will promote Townes Funeral home
Kermit Mayberry
I have needed the services of Townes twice in my lifetime and have never been more pleased than I was with meeting Barrett Wiles who assisted me when I lost my wife. Mr. Wiles was very helpful and available at all times to assist me. I particularly appreciated the video he presented highlighting my wife’s life experiences. Thank you, Mr. Wiles.Overall, everyone I met at Townes was considerate and supportive. Thank you for your support during the most difficult time of my life.Kermit Lee Mayberry
Marlene Didomenico
My mother passed a few years ago, and my father has been living alone ever since her passing. A friend put me in contact with Michael Nemec at the Townes Funeral Home in Danville, as they had seen a memorial blanket that Michael and Townes had helped them design and later produce for their family. The likeness on the blanket of my mother was incredibly accurate and life-like, and the design surrounding her portrait was simply beautiful. My father loved this gift from the day we gave it to him, and the blanket is carefully draped on the love seat next to his chair in the living room so he can see her likeness right beside him as they always had been. In addition to the blanket, Michael helped our family locate the grave sites of deceased members of our immediate and extended family, which was an unexpected but wonderful gift for us. We were able to locate and subsequently visit these gravesites of relatives, along with relatives we did not know we had! Our family cannot thank Michael and the Townes Funeral Home enough for their generous efforts in filling in some empty branches of our family tree and for a lovely blanket that will be forever cherished by my father.With sincere thanks,Marlene D
Michael Powell
Mike Nemec gifted me and my family a beautiful blanket with my father’s photo on it who recently passed and he was very professional and kind during this tough time. The blanket was such a likeness of my dad that it really gave us a really warm feeling through the holidays. The detailing and the quality is incredible. Mike gifting us the blanket just really helped a family in need.
The Floof Family
A few weeks ago one of our oldest ferrets Ghostie crossed the rainbow bridge and we’re just over the moon how compassionate and wonderful the entire Townes Funeral family was for us. Keith Motley went above and beyond to guide us through the process and our experience was above and beyond what we’ve received for our other ferrets in the past. When the day comes we have to say goodbye to any of our other loved ones - furry or human - Townes Funeral Home will always have our business. We’ll be recommending Townes to all the pet parents we know. Thank you again!!
Fred Page
They were wonderful regarding how they handled my cat's cremation. They went over everything clearly with me and the charge for the procedure was reasonable. They took care of my baby. I got my cat kid a different ern off eBay.
Wendy Davis
The staff at Townes was very professional and very helpful in planning my dad’s funeral service. Laten Ford and Joe Northen did an excellent job helping us prepare! All the details came together perfectly! The service was beautiful and was the perfect way to honor my dad!
Kerra Lee Booth
Not really sure what exactly I expected when our beloved Spaz passed but Townes Funeral Home staff went well beyond anything I could have imagined. The kindness and compassion my daughter and I received is truly unmatched! I highly recommend Townes for all funeral services.
Ava Gould
The entire staff at Townes was compassionate and professional. Matthew Pruitt always returned my calls in a timely manner, and he always displayed calm and respect which we all need with the loss of a loved one.
David Forsythe
My pet passed away visuddenly on a Saturday, leang me to hurriedly begin searching for a cremation services. I called Townes Funeral and Cremation Service. The answering service quickly responded and in a very short time I was contacted by Keith.Motley. Keith assured me that my needs would be met and showed me so much compassion during my grief. I will without any doubt seek out his assistance should the need ever arise again. He has gone above and beyond in assisting me throughout my ordeal. Thanks for all of your help.
Amy Thayer
Townes Funeral Home was so wonderful helping my family deal with the loss of my husband. Everyone we encountered was compassionate and genuinely kind. Barrett Wiles was extremely helpful , patient and understanding. He answered the many questions we had and was available any time we needed guidance. I’m so grateful we chose this funeral home and would definitely recommend them to anyone .
Teresa Blair
My 12 year old Great Dane, Jax, passed away at my home late Thursday night 11/2/23. Friday morning, I found Townes Funeral Home online while looking for pet cremations. I called and talked to Barrett Wiles, he was extremely kind and told me to bring Jax and they would take care of him. Barrett and the staff at Townes handled Jax as if he were one of their own pets. When I left there Friday, it felt like a huge burden had been lifted off of me knowing I was leaving Jax in their care. I picked up his ashes today including a plaster paw print, a little vial of his hair, and a certificate. I want to thank Barrett and the staff for for their kindness during such a sad time.
Amber Davila
I highly recommend Townes Funeral Home to anyone needing assistance during the loss of a loved one or a pet!! Matthew assisted our family during the loss of my Grandmother and we could not have asked for anymore more professional, knowledgeable, and caring during this time. It takes a special person to do this type of profession and Matthew definitely has what it takes! Everyone that we encountered while at Townes were so caring and always willing to help with whatever we needed help with or had questions about. Their employees go above and beyond to ensure that your loved ones memories are cherished and that they get the final goodbye that they deserve. Also Townes provided us with a beautiful memorabilia blanket as part of our funeral package along with other items that you can choose from as memorabilia for your loved one. This will be forever cherished as a remembrance of my Grandmother. Thank you Matthew and the wonderful staff at Townes Funeral Home for your generosity, dedication, and wonderful service!
Laura Spivey
The best there is! Townes recently assisted our family with the passing of my grandmother. Their professionalism, expertise and comfort helped us through this difficult time. Matthew and David were amazing in helping us with all logistics and planning, and Keith did an incredible job on the aesthetics. Our family is so grateful for Townes!
Michael Nemec
Speaking as a recent customer whose father passed in October of this year, I couldn't have been more impressed with the compassion, as well as professionalism, from Townes. Especially with my father being sent to another state for his final burial, there was so much to deal with, which these gentlemen took off of my hands and arranged, giving me full access to the prices and information found in the process to make educated decisions with. I literally had to just sit back and be with my family and not worry about the business side of anything. The staff here has the full trust of my family and I feel very at ease to know that they will be there for any of my family's future needs. Communication, empathy, and the willingness to help are all this company's strengths, which are extremely necessary for a funeral home.
Michael
Everyone at Townes Funeral Home that we interacted with, made the entire visit much easier on our family. There was a couple of phone calls, a couple of emails (we wrote the obituary and provided pertinent information on dates and times), and by the time we were received at the funeral home, and sat down, the entire time required was less than an hour. It was efficient, inclusive and, considering the situation, a pleasant experience. I cannot say how well pleased we are and were with Townes.
Jimmy Guthrie
Could not have been any better of an experience under the sadness I was experiencing. Everyone associated with Townes very understanding and extremely helpful. Always ready to answer any questions and did so with understanding and efficiency.I highly recommendTownes Funeral Home to anyone in need of their services.
Virginia Sanchez
Very compassionate and caring with the cremation of my beloved dog Toby
Kimberley Snow
My family and I cannot thank Michael Nemec of Townes Funeral Home enough for taking the time to do Find a Grave for our sweet Brayden. This is a priceless advantage for out-of-town family and top notch service! The blankets that Michael Nemec has created for friends, employers, and my family are absolutely priceless! I am forever grateful!
Tom Godfrey
We want to thank Keith and staff for the care, compassion, and sympathy shown during the loss of our precious Dixie. We highly recommend anyone who loses a pet to call Keith and the staff. You will be treated like family and so will your pet.
Greg Allen
They took care of us at a really stressful time, and on a Sunday morning. They took my beloved family dog of 14 years and had his ashes back in 2 days. They were as courteous, professional, and helpful as could be. Thank-you.
Marie Newcomb
I would like to give a special Thank you for all of the kindness and support and all the help that Barrett Wiles show me during the funeral arrangements for my aunt Pauline Powell. I would Highly recommend Towns Funeral home very professional and very friendly staff.Thank you againJean Newcomb
Gary Carroll
Mr Rick Adams is the face of Townes Funeral Home. He has taken care of my extended family for years. He is always professional and always willing to go above and beyond what is expected. I’m always very comforted to see his smiling face upon entering the doors of Townes Funeral Home. Thanks for your service to our family Rick. You are a Gem my friend.
Ken Ferrell
Mr Motley did a great job working with our family two times this year with the loss of our mother Dovie Ferrell and brother in law Bill O’Brian. Great job on my mother’s viewing, made her look amazing! Thank you to Keith Motley and Townes from the Ferrell and O’Brian Families!!
Barry Yarbrough
We had a pet cremation done by these folks and are very impressed. Their service, courtesy, and dignity was unsurpassed. Keith Motley met me after hours, took excellent care of our beloved Cheyenne, in a very timely manner with great respect and dignity. I am very appreciative for his help and for the reasonable price incurred. I would highly recommend Townes for their services!
Cindy Woodward
There are not enough good words to express how professional. caring, talented, kind, and accommodating the staff at Townes was to me and my family when we lost my mother. They have always had the top reputation in town, but they keep getting better and better. I have attended many funerals at this location, but this is the first time I was the person paying for the pre-arranged funeral, making the not so easy end of life decisions, and working directly with the staff. David Fuquay is a class act; he was available to my family 24/7 as compassionate a person as ever existed in the world; Matthew Pruitt saw that every wish from every family member was granted even if it meant changes and updates; and Keith Motley went above and beyond for us even weeks after the service. The facility was beautiful, and the organ was magnificent at the service. Every communication we had with Barrett Wiles or Rick Adams was positive; there were many other staff members whose names I don't recall. Specifics...my mother looked better than she had in years after Townes prepared her, for which we are eternally grateful. The blanket/throw that was presented to my father has become his prized possession and is displayed in his home predominantly. The video displayed at the service was excellent and a copy was presented to us to memorialize the service. The flowers were handled with love and care as they were transported to our home. Nothing went wrong; everything was beautifully done in a way with which we were pleased, and my mother would have been so happy with as well. Five stars aren't enough...I give them 10!
Carol Cassada
Our mother recently passed away and we chose Townes for her cremation. Laten Ford assisted us with the arrangements and he was very professional and sympathetic during our time of need. He answered all our questions and went above and beyond to ensure our wishes were met.
Gina Fox
I want to thank Keith and all the staff for their kindness and compassion during the loss of our sweet, sweet Golden Retriever, Daisy. We are so grateful for your kindness.
Reilley Jones
In a challenging time, our experience with this funeral home was remarkably comforting. The staff exhibited exceptional patience and empathy throughout the entire process. Special kudos to Barrett, who facilitated everything seamlessly. Their compassionate approach made a difficult situation more manageable, and we are truly grateful for their support. Highly recommend their services during such sensitive times.
Debbie Fowlkes
my mom recently passed away, while she and dad prearranged their funeral- , a few things still had to be handled. Townes Funersl Home is top-notch. Their professionalism, compassion, and attention to detail was extraordinary.. - I felt like they went over and above to make my mother service perfect to honor her memory. Even blankets at the graveside because it was so cold and windy. So many thoughtful details. My parents owned a business locally- M&M Furniture that my mother loved. They went back and found a picture of the storefront to include with her obituary. Such a thoughtful detail .
maeren honacher
Keith (and Townes!) went above and beyond with the care of our recently passed dog. They met us quickly, it was extremely professional, and they took great care with me and my sweet dog. We had requested some minor specifics with our memorial objects and they happily obliged. They were easy to get ahold of, no hidden prices for cremation, and the prices for extras (urn, pawprints etc) is more than reasonable. They made the process of grieving my dog very affordable and as easy as it could be. It was worth the drive and would do it again. If you call, ask for Keith!
Linda Losee
Keith Motley, the funeral director, was extremely helpful during this difficult time. He answered all our questions, everything that was promised was delivered promptly and the service went very smoothly. His dedication to his job was noted and much appreciated.
Jane O'Neill
Towns Funeral home took care of my mother’s remains for over 6 months while waiting for an Arlington National Cemetery burial date. From the day they received my mother’s remains until the day she was buried, they took care of every detail with respect, dignity and empathy. Laten Ford took care of all of the requests and details for her burial. All of my family commented on how caring and professional he was. It was a comfort to have Towns help with this very emotional event for my family. Thank you.
Amy Pruitt
The entire staff of Townes has been amazing during the loss of my precious mama every step of the way. They are very caring and professional. Keith especially did an exceptional job on her and her makeup. He went above and beyond to ensure she was beautiful. Everyone in our family appreciated this care given to her and our family
Bruce Hudson
Everyone at Townes was so kind and helpful during the difficult time at the loss of my wife. Rick Adams and Joe Northern especially were most helpful at the time we needed them the most. I would highly recommend their services to anyone.
Jennifer Griffith
Keith Motley and the staff over at Townes Funeral Home cremated our sweet Dakota!!! They were great!!!! They worked with us They were patient and they really helped us with this whole process!!!! As hard as this was I would recommend them anytime and to anyone!!!!
fitz rogers
The Townes team was exceptional from the beginning of the process to the end, for the funeral of my Mom. They are staffed by a team of people that are very empathetic and help you through the process. A+++
kailey smith
The entire staff at Townes Funeral Home especially Matthew, was helpful, kind and took care of all the details so we did not have to worry about anything during a time of great sorrow for our family. Thank you, Donna Smith and the entire Smith family
Arianna Ramberg
Mr. Laten Ford was exceptionally kind during this difficult time for our family. I would recommend Townes Funeral Home to anyone needing services in the Danville, VA area.
Karen Johnston
Matthew Pruitt was excellent to work with at Townes Funeral Home & Crematory. He was knowledgeable, compassion and prompt with details.
Lisa Walker
My beloved shi zuh chloe died July 14 2023...I decided on cremation so I could always have her ashes in my home....townes funeral home bought me so much peace with this process...they treated me with kindness and treated chloe so special after death...I highly recommend them for your pet cremations. ...in my grief and sadness they understood what I was going thru..I give them 5 out 5 stars
Joe Franks
We appreciate the expeditious nature that Townes worked with us and helped with our home visitation. Their communication was quick and thorough.
Teresa Lakey
Keith made us feel at ease during our difficult time and the service went great.Keith answered all our questions and honored all of our request.
Linda Crane
Staff was very caring and considerate. They could not have been more helpful during such a difficult time.
Sherri Francisco
We are so grateful that Townes offers this service for pets. We appreciate Matthew and the other gentleman for their empathy and professionalism. Coming to our home made all the difference. Our Mojo was truly a member of our family.
shanon Barnett
would like to say a special thank you to Keith Motley for the exceptional service he provided to our family at this difficult time. He went above and beyond to show us sympathy, and respect with the passing of Hezekiah Brandon. Keith was very understanding of how his sons wanted things and made sure that everything was perfect. His passion for the funeral business showed through the care that he gave to our family! Thank you again Keith and Townes Funeral Home.
Tracie Friddle
The memorial blankets are so beautiful, what a wonderful way to remember and honor my beloved brother, Scott. Michael Nemec made sure that my Mother had one the day of my brother's funeral. It has brought her so much comfort during this deeply sad time of grief. He then ordered two more for our family to have. He and Laten Ford are incredibly sensitive to families in these overwhelming times. I am very thankful for these two very kind and gracious men.
Audrey Scruggs
Thank you all so very much! Penny's death was unexpected and so very tragic for us. She was a rescue and about 3-4 years old. She was so loving, and funny, and the best dog we ever had! She was more than just a dog; she was, and always will be a beloved member of our family. When she passed, the girls and I only thought about burying her in the backyard, so we could be close to her, visit her. My husband said she deserved so much more! I am thankful to Towne for their understanding and support at this time towards us. We couldn't have found a better way to celebrate who Penny was to us without you all! We now have her paw print hanging for Christmas and her ashes will be with good company surrounded by my Mother, Gramma and my Son. Again, thank you to Mr. Pruitt and all who helped us during this time.
marcie slayton
My family and I are so impressed with the courteous, caring , professionalism of the staff at Townes! Keith, and his team went above and beyond our expectations of the definition of excellent customer care. Thank you again for the care given to our family.
Cassandra Irvin
I just recently lost three of my fur babies on July 20,2023 and I called Townes funeral home and they were so nice. They took really good care of my babies and now I have my babies back home ❤️. I recommend these amazing people to call because if it wasn't for them I would be lost without my babies. Call Keith Motley if you are in need of service 🐕🦺
Emily Brandon
The staff was excellent very compassionate and provided the family with excellent customer service and treated us like family from when I called Keith about dad and any question or concern he took care of it. Townes Funeral Home will have our family business and I will promote Townes Funeral home
Kermit Mayberry
I have needed the services of Townes twice in my lifetime and have never been more pleased than I was with meeting Barrett Wiles who assisted me when I lost my wife. Mr. Wiles was very helpful and available at all times to assist me. I particularly appreciated the video he presented highlighting my wife’s life experiences. Thank you, Mr. Wiles.Overall, everyone I met at Townes was considerate and supportive. Thank you for your support during the most difficult time of my life.Kermit Lee Mayberry
Marlene Didomenico
My mother passed a few years ago, and my father has been living alone ever since her passing. A friend put me in contact with Michael Nemec at the Townes Funeral Home in Danville, as they had seen a memorial blanket that Michael and Townes had helped them design and later produce for their family. The likeness on the blanket of my mother was incredibly accurate and life-like, and the design surrounding her portrait was simply beautiful. My father loved this gift from the day we gave it to him, and the blanket is carefully draped on the love seat next to his chair in the living room so he can see her likeness right beside him as they always had been. In addition to the blanket, Michael helped our family locate the grave sites of deceased members of our immediate and extended family, which was an unexpected but wonderful gift for us. We were able to locate and subsequently visit these gravesites of relatives, along with relatives we did not know we had! Our family cannot thank Michael and the Townes Funeral Home enough for their generous efforts in filling in some empty branches of our family tree and for a lovely blanket that will be forever cherished by my father.With sincere thanks,Marlene D
Michael Powell
Mike Nemec gifted me and my family a beautiful blanket with my father’s photo on it who recently passed and he was very professional and kind during this tough time. The blanket was such a likeness of my dad that it really gave us a really warm feeling through the holidays. The detailing and the quality is incredible. Mike gifting us the blanket just really helped a family in need.
Robin Wright
Excellent people that took care of our every need in the passing of my dad! Thank you for your kind and respectful service!
tyler handy
From the moment we walked through the doors you could feel the professionalism in the building, well then it became a reality. All the staff were cordial and they just met my expectations. THANK YOU ALL....
Gwendolyn Yarbrough
We sincerely appreciate your compassion and acts of kindness during this sad time. Your staff was highly professional and helpful during our time of need.
Penny Sapounakes
Had nothing but great service dealing with Keith… he was awesome if anyone needs help I would recommend him anytime
Melissa Brinkley
Did a great job with my grandfather’s funeral, respectful and professional.
Barrett Wiles
Townes Funeral Home has a very caring staff with a beautiful chapel.
katelyn overby
got my bearded dragon cremated here and the people were very friendly
Bunny Eanes
Compassionate and efficient funeral services. Thank you.
billy howard
Service was great. Everything went as planed with no problems
Jody Myers
The owners and staff are excellent to work with!
Michael Nemec
Speaking as a recent customer whose father passed in October of this year, I couldn't have been more impressed with the compassion, as well as professionalism, from Townes. Especially with my father being sent to another state for his final burial, there was so much to deal with, which these gentlemen took off of my hands and arranged, giving me full access to the prices and information found in the process to make educated decisions with. I literally had to just sit back and be with my family and not worry about the business side of anything. The staff here has the full trust of my family and I feel very at ease to know that they will be there for any of my family's future needs. Communication, empathy, and the willingness to help are all this company's strengths, which are extremely necessary for a funeral home.
Michael
Everyone at Townes Funeral Home that we interacted with, made the entire visit much easier on our family. There was a couple of phone calls, a couple of emails (we wrote the obituary and provided pertinent information on dates and times), and by the time we were received at the funeral home, and sat down, the entire time required was less than an hour. It was efficient, inclusive and, considering the situation, a pleasant experience. I cannot say how well pleased we are and were with Townes.
Jimmy Guthrie
Could not have been any better of an experience under the sadness I was experiencing. Everyone associated with Townes very understanding and extremely helpful. Always ready to answer any questions and did so with understanding and efficiency.I highly recommendTownes Funeral Home to anyone in need of their services.
Virginia Sanchez
Very compassionate and caring with the cremation of my beloved dog Toby
Kimberley Snow
My family and I cannot thank Michael Nemec of Townes Funeral Home enough for taking the time to do Find a Grave for our sweet Brayden. This is a priceless advantage for out-of-town family and top notch service! The blankets that Michael Nemec has created for friends, employers, and my family are absolutely priceless! I am forever grateful!
Tom Godfrey
We want to thank Keith and staff for the care, compassion, and sympathy shown during the loss of our precious Dixie. We highly recommend anyone who loses a pet to call Keith and the staff. You will be treated like family and so will your pet.
Greg Allen
They took care of us at a really stressful time, and on a Sunday morning. They took my beloved family dog of 14 years and had his ashes back in 2 days. They were as courteous, professional, and helpful as could be. Thank-you.
Marie Newcomb
I would like to give a special Thank you for all of the kindness and support and all the help that Barrett Wiles show me during the funeral arrangements for my aunt Pauline Powell. I would Highly recommend Towns Funeral home very professional and very friendly staff.Thank you againJean Newcomb
Gary Carroll
Mr Rick Adams is the face of Townes Funeral Home. He has taken care of my extended family for years. He is always professional and always willing to go above and beyond what is expected. I’m always very comforted to see his smiling face upon entering the doors of Townes Funeral Home. Thanks for your service to our family Rick. You are a Gem my friend.
Ken Ferrell
Mr Motley did a great job working with our family two times this year with the loss of our mother Dovie Ferrell and brother in law Bill O’Brian. Great job on my mother’s viewing, made her look amazing! Thank you to Keith Motley and Townes from the Ferrell and O’Brian Families!!
Deb Boire
Respectful, communicative.
Jerry Hunt
Very good people to work with
Candace Cassidy
How about the obituary from the year 2008 is that still around?
Susan Regan
Cory Eskridge
Luna Tica
Diana Starling
jonathan butler
Jennifer Brann
Katherine Earle
Bruce Hudson
Everyone at Townes was so kind and helpful during the difficult time at the loss of my wife. Rick Adams and Joe Northern especially were most helpful at the time we needed them the most. I would highly recommend their services to anyone.
Jennifer Griffith
Keith Motley and the staff over at Townes Funeral Home cremated our sweet Dakota!!! They were great!!!! They worked with us They were patient and they really helped us with this whole process!!!! As hard as this was I would recommend them anytime and to anyone!!!!
fitz rogers
The Townes team was exceptional from the beginning of the process to the end, for the funeral of my Mom. They are staffed by a team of people that are very empathetic and help you through the process. A+++
kailey smith
The entire staff at Townes Funeral Home especially Matthew, was helpful, kind and took care of all the details so we did not have to worry about anything during a time of great sorrow for our family. Thank you, Donna Smith and the entire Smith family
Arianna Ramberg
Mr. Laten Ford was exceptionally kind during this difficult time for our family. I would recommend Townes Funeral Home to anyone needing services in the Danville, VA area.
Karen Johnston
Matthew Pruitt was excellent to work with at Townes Funeral Home & Crematory. He was knowledgeable, compassion and prompt with details.
Lisa Walker
My beloved shi zuh chloe died July 14 2023...I decided on cremation so I could always have her ashes in my home....townes funeral home bought me so much peace with this process...they treated me with kindness and treated chloe so special after death...I highly recommend them for your pet cremations. ...in my grief and sadness they understood what I was going thru..I give them 5 out 5 stars
Joe Franks
We appreciate the expeditious nature that Townes worked with us and helped with our home visitation. Their communication was quick and thorough.
Teresa Lakey
Keith made us feel at ease during our difficult time and the service went great.Keith answered all our questions and honored all of our request.
Linda Crane
Staff was very caring and considerate. They could not have been more helpful during such a difficult time.
Richard Wayland
Nick Shelton
Mark Mobley
Pam Shorter
Heather Ferris
Ana Somers
James Howard
John Bravo