Customer Reviews Summary
Cherish Pet Cremation Services has received a mix of reviews, with many customers praising their compassionate service and quick turnaround times for returning ashes. However, there are significant concerns regarding communication and delays in the cremation process, leading to frustration for some pet owners. Overall, while many appreciate the care provided, others have experienced issues that detract from their overall satisfaction.
Berlin Menage
My dog’s remains have been with them for six weeks. We did an at home euthanasia January 1st and were told it would be about two weeks. For a couple weeks Cherish Pet tracking stated she was in the cremation process. Fast forward till now, it says she’s still not en route to the vet. At this point we fear and worry her remains have been lost. I’ve attempted to reach out to Cherish Pet and have not heard back. If you have the option to take your fur baby elsewhere please do.
Leslie Frenzel
Michelle was so kind, sweet, sincere, patient, and helpful in dealing with me and all my questions considering this was the first time ever going through this. Jim was the same way when he came and picked my Gizmo up. So sincere in offering condolences and gentle handling my boy. I knew I left my baby in the right hands. Because I knew when I was having to put my baby down, I called ahead and set everything up and it made for a quick turn around process. I had my little prince back home with me where he belonged in what seemed like no time. Would definitely recommend them and I’ll absolutely use them AGAIN (just hopefully no time soon). Thank you both for Everything!!!!———Nicole
Laura
I have used Cherish Pet Cremation Services twice. From start to finish they made the process super easy and I've had a wonderful experience with them both times. They are compassionate, someone always answers when I've called. They're easy to work with, understanding and affordable. I highly recommend their service 😀
bonnie einarsson
Everyone was kind and compassionate especially Stewart. My Elsa Louise was ready to come home earlier than expected. Sadly I still cannot wrap my head around life without her so I haven't been able to look yet but the bag is beautiful. Thank you for being so kind and understanding. May God Bless You.
Berlin Menage
My dog’s remains have been with them for six weeks. We did an at home euthanasia January 1st and were told it would be about two weeks. For a couple weeks Cherish Pet tracking stated she was in the cremation process. Fast forward till now, it says she’s still not en route to the vet. At this point we fear and worry her remains have been lost. I’ve attempted to reach out to Cherish Pet and have not heard back. If you have the option to take your fur baby elsewhere please do.
Leslie Frenzel
Michelle was so kind, sweet, sincere, patient, and helpful in dealing with me and all my questions considering this was the first time ever going through this. Jim was the same way when he came and picked my Gizmo up. So sincere in offering condolences and gentle handling my boy. I knew I left my baby in the right hands. Because I knew when I was having to put my baby down, I called ahead and set everything up and it made for a quick turn around process. I had my little prince back home with me where he belonged in what seemed like no time. Would definitely recommend them and I’ll absolutely use them AGAIN (just hopefully no time soon). Thank you both for Everything!!!!———Nicole
Laura
I have used Cherish Pet Cremation Services twice. From start to finish they made the process super easy and I've had a wonderful experience with them both times. They are compassionate, someone always answers when I've called. They're easy to work with, understanding and affordable. I highly recommend their service 😀
bonnie einarsson
Everyone was kind and compassionate especially Stewart. My Elsa Louise was ready to come home earlier than expected. Sadly I still cannot wrap my head around life without her so I haven't been able to look yet but the bag is beautiful. Thank you for being so kind and understanding. May God Bless You.
Crystal Ditro
From start to finish this was a wonderful place to send our daughter’s 8 year old ferret when he passed away. The staff was friendly and didn’t make us feel uncomfortable at all, the finished box and paw prints were very nicely done and packaged tastefully with a personalized name clip and ornament. I would definitely recommend them and use them for any future needs!!
Conrad Francis
Our beloved cat Uijio passed after 20.5yrs, just before Christmas 2024. Cherish Pet Cremation did a wonderful job. They were very kind, helpful and respectful through the whole process. Thank you for the service you provide and for taking care of our baby.
Gabriella Atwood
Cherish has cremated 4 of my babies and for each instance they made me feel like i was the only customer and my babies were priority. Michelle is so compassionate…truly an angel. She made sure 2 people came to get both of my English Mastiffs (150lbs and 220lbs) on the day they passed together.The beautiful wooden urns with my babies were returned within days. I love the extra touches of love that were small but meant everything to me, such as the sweet flower on the bag and their names on a heart clipped to the bag. The paw prints are beautiful. I appreciate them so much.
Wendy Brown
Our dog lived to be over 17 years old. She was so much part of our family and is missed greatly. She passed away at home and we took her to Cherish Pet Cremation Service. We chose the wooden urn for her ashes and ordered the paw print made in the clay. We couldn’t be more pleased with the services provided. Thank you.
Kellie MaCh
Cherish Pet handled the after care of two of my babies this year, Nova and Elby. They were extremely compassionate during a very difficult time, in which I will be forever grateful for.Thank you so much 🫶
Linda Tiller
Very compassionate, very respectful with the careful handling of my beloved pup. I will use this company again if the need should ever arise again. Excellent people!
Melissa Miller
I am so grateful for the owner of this company Shirley!! She was so kind and compassionate!! My son lost his 2 guinea pigs and I know they were handled with care and dignity. She placed their ashes in the cutest urn too. My baby boy is so happy to have his babies at peace at home with him!! I highly recommend this place!! They amazing!
samuel hart
Our beloved cat Lynx was our family, and we felt cared for here. They provided more than we expected or asked for, and we are forever grateful.☺️
Samantha Heare
On the unexpected death of my cat, I was further distraught trying to find a reasonably priced place to cremate him. The first two places were over $250-$300 for the basics. One of those places not only would charge a fee for pickup, which is standard to the industry, but also $49 to drop off the deceased animal. A third was more reasonable but still more expensive than Cherish Pet Cremation Services. After those calls, finding Cherish Pet Cremation Services was a relief. I placed the call to the main number, left my information with the receptionist, and had Mr. Chesson calling me back within minutes. He was courtesy, considerate, and consoling of my loss. It is evident that he cares about providing this service for pet owners, and he does so without taking advantage of their loss and charging an outrageous price. His prices were straight forward and reasonable. A simple yet nice carved wooden box is included in the price of cremation, and the add ons, like a paw-print impressionor nameplate were reasonably prices. In total, I paid just under $180 for the cremation, an engraved nameplate for the box, and a paw-print impression. They even cut a bit a fur for me and put it in a nice small bag at my father's last-minute request since he knew I always enjoyed petting my cat's silky fur. When we received the remains, it was carefully given to us in a black paper "gift bag" that was decorated with a gold bow. A copy of the Rainbow Bridge poem was also attached to the bag by a cute little clothes pin with a black heart that they wrote my cat's name on. There was also a certificate of cremation and a condolence card. My only regret through this process is that I didn't get to meet Mr. Chesson myself as my father handled the delivery and pickup of my cat's remains, but I do know that when my senior dog passes, I won't need to call around, but will contact Cherish Pet Cremation Service and Mr. Chesson first thing. Thank you for providing Patches such a beautiful end to his bodily journey.
Tonia McNamara
Cherish Pets is excellent. They are kind, sympathetic and provide help quickly. I have used their services several times and recommend them to everyone.
Lisa
I highly recommend Cherish Pet Cremation Services, from the phone call to the pick up process, they make you and the process as comfortable as possible. I have entrusted them with 2 of my fur babies, and I know they took well care of them both. Michelle went out of her way to find my beloved girls blanket for me. I cannot say enough wonderful things about Stewart, Michelle, Jim & the rest of the staff working there. If you need them at a most difficult time, I'm sure they will be genuine, courteous, and compassionate. Thank you again for all you did for my girl Bella.
Lynn Daily
Now that they've been bought out the company has changed. More expensive now. Used to all was included in the price, both pick up and delivery. Now you have to pay extra. I explained what should be on the plate on the urn multiple times to multiple people and they still got it incorrect. They had to reorder, which upset me. I won't use again. They don't have the compassion anymore.
Mary Fulgham
Cherish Pet Cremation has taken such great care of many of our fur babies. Recently, two of ours went over the rainbow bridge together. They were so compassionate and understanding when our vet was running late and the driver had to wait for an extra hour. So kind. So empathetic. They are angels on earth to take care of our fur children in such a wonderful and loving way.
dscottvb
My family has had two great experiences with Cherish (and the predecessor company) providing final care for our two furry pets. Michelle is wonderfully compassionate and supportive. The process was smooth and quick; communication was timely and empathetic. We are very pleased with the wooden urn and the paw print. Highly recommended!
Melody Batten
What a wonderful company to work with. When we were extremely stressed and overwhelmed with grief, they came to our rescue. Highly recommend!
Emily Brooks
We used them June 16 they are all absolutely amazing. They are so kind and helpful during the process. The answering service woman was so amazing Jim called us back fast he was so kind also. The lady at the office was amazing and the owner was so thoughtful and kind. Thank you so much for taking care of link we will forever be grateful
Michelle Butler
I have had two really great experiences with Cherish. Very compassionate and caring. First dog passed away unexpectedly and they came to get him right away. Second dog recently passed and it was a scheduled pick up after an in home service. Can’t thank them enough for making this easier.
Melissa Bazile
Absolutely recommend this business. Very sweet people. Caring and understanding. In the event of needing them again, I would definitely reach out.
Deonaha Conlin
I cannot thank Cherish enough. My Chow had two puppies. One of them had some difficulties, and, at about twelve days, he passed while testing on my chest. I was crushed. One of their staff, Michelle, returned my call that night, and we talked about our dogs and getting the puppy to them, and everything.When she came to collect him the next day, she had with her a tiny vial, to put clippings of his fur into. That gesture of utter kindness was more appreciated than anyone could know. His ashes were returned, and the vial fit perfectly into his little tin.Lots of people don't "get" how we feel about our pets. From giant Irish Wolfhounds down to tiny sugar gliders, they are loved members of their families. When their lives are done, their humans need someone with that sort of empathy and compassion to start the healing process. Michelle is exactly the right person in exactly the right place. Thank-you, Cherish, for having such awesome people on your staff.
Jenna Autumn
Cherish Pet Cremation made handling my grief so much easier. From the very first phone call, I could tell they genuinely care about our life companions. Michelle went above and beyond to make sure I got everything I needed. She was so gentle, apologizing for my loss, making sure nothing was forgotten. My Frankie was treated like a family member, and so was I. I can’t thank Cherish enough for making this process so much easier.
Tatianna Robinson
Michelle and Stuart were extremely nice to me, immediately all of them said “i’m sorry for your lost”, for a first time lost pet that was the kindest thing to hear. Dave came and picked her up he was really nice and gentle with her and i appreciated that. When i went to pick her ashes up, Stuart kept making me laugh as i cried which made it even funnier 😂. Overall if i lost a pet again I would call them for their services.
Virginia Dobla Torres
This is Virginia: My little dog Panchita died last April 13th. I wanted to thanks from the bottom of my heart to Cherish service for the awesome care giver they are and love in this difficult time. Thank you so much; the best place ever. God bless you each of you for your compassion and dedication with our kingdom animal🥰😘❣️
Kimmie Munden Nicoll (Kimie)
I will trust no one else with my babies. We've used Cherish several times. I found out that Mrs. Shirley retired recently, but I am just as happy with the new owner, Stewart, who is equally compassionate and took care of our Elmo. We received him back in less than a week. Thank you so much! I highly recommend Cherish Pet Cremation Services.
Jahkibwe Mason
One the hardest times of my life, and this place was amazing. She was helpful and empathetic and she made this horrible situation a breeze to deal with. I would gladly recommend her to deal with your loved one. They really took care of us. I wish I could give her more stars but it only allows for 5.
S George
Our family recently lost our beloved dog Jewelz after 13 1/2 wonderful years. Wife, daughter, and I took it pretty hard that day. She left us on an early Sunday morning, so we had to find some sort of arrangements for her. I found these folks online, and all the great reviews were spot on. Shirley was absolutely wonderful and so compassionate and caring about our situation. They were able to send a gentleman (Jim I believe) all the way out to southern Chesapeake on a Sunday afternoon to retrieve her for us. I have complete faith Jewelz was handled with dignity and respect all the way until her cremated remains were returned home to us again. We are so glad we chose these folks.
Tiana
They are amazing. When my cat passed, they helped me so much to insure that the arrangements made were done swiftly. Thank you again! They answered my moms call from NC, while I was unable to communicate, and helped every step of the way.
Berlin Menage
My dog’s remains have been with them for six weeks. We did an at home euthanasia January 1st and were told it would be about two weeks. For a couple weeks Cherish Pet tracking stated she was in the cremation process. Fast forward till now, it says she’s still not en route to the vet. At this point we fear and worry her remains have been lost. I’ve attempted to reach out to Cherish Pet and have not heard back. If you have the option to take your fur baby elsewhere please do.
Leslie Frenzel
Michelle was so kind, sweet, sincere, patient, and helpful in dealing with me and all my questions considering this was the first time ever going through this. Jim was the same way when he came and picked my Gizmo up. So sincere in offering condolences and gentle handling my boy. I knew I left my baby in the right hands. Because I knew when I was having to put my baby down, I called ahead and set everything up and it made for a quick turn around process. I had my little prince back home with me where he belonged in what seemed like no time. Would definitely recommend them and I’ll absolutely use them AGAIN (just hopefully no time soon). Thank you both for Everything!!!!———Nicole
Laura
I have used Cherish Pet Cremation Services twice. From start to finish they made the process super easy and I've had a wonderful experience with them both times. They are compassionate, someone always answers when I've called. They're easy to work with, understanding and affordable. I highly recommend their service 😀
bonnie einarsson
Everyone was kind and compassionate especially Stewart. My Elsa Louise was ready to come home earlier than expected. Sadly I still cannot wrap my head around life without her so I haven't been able to look yet but the bag is beautiful. Thank you for being so kind and understanding. May God Bless You.
Crystal Ditro
From start to finish this was a wonderful place to send our daughter’s 8 year old ferret when he passed away. The staff was friendly and didn’t make us feel uncomfortable at all, the finished box and paw prints were very nicely done and packaged tastefully with a personalized name clip and ornament. I would definitely recommend them and use them for any future needs!!
Conrad Francis
Our beloved cat Uijio passed after 20.5yrs, just before Christmas 2024. Cherish Pet Cremation did a wonderful job. They were very kind, helpful and respectful through the whole process. Thank you for the service you provide and for taking care of our baby.
Gabriella Atwood
Cherish has cremated 4 of my babies and for each instance they made me feel like i was the only customer and my babies were priority. Michelle is so compassionate…truly an angel. She made sure 2 people came to get both of my English Mastiffs (150lbs and 220lbs) on the day they passed together.The beautiful wooden urns with my babies were returned within days. I love the extra touches of love that were small but meant everything to me, such as the sweet flower on the bag and their names on a heart clipped to the bag. The paw prints are beautiful. I appreciate them so much.
Wendy Brown
Our dog lived to be over 17 years old. She was so much part of our family and is missed greatly. She passed away at home and we took her to Cherish Pet Cremation Service. We chose the wooden urn for her ashes and ordered the paw print made in the clay. We couldn’t be more pleased with the services provided. Thank you.
Kellie MaCh
Cherish Pet handled the after care of two of my babies this year, Nova and Elby. They were extremely compassionate during a very difficult time, in which I will be forever grateful for.Thank you so much 🫶
Linda Tiller
Very compassionate, very respectful with the careful handling of my beloved pup. I will use this company again if the need should ever arise again. Excellent people!
Eddie Flack
Now that I’m all cried out, let me tell you Stuart and Jim, hands down offer a VERY compassionate service. Stuart called me back and just showed so much sympathy for me and I was a complete stranger. They really made us feel loved and gave our fur baby the going away services she deserved.God put animals on earth to show us a different manifestation of HIS love. I’m so grateful for my time with my animal friend. THANK YOU GENTLEMEN FOR YOUR QUICK SERVICE
Kim Kelly (Kimmie k2)
Thank you so much for your kindness and compassion during such a difficult time. I was a wreck and could hardly speak, still cannot talk without crying. Shirley was so kind and caring and the young man who picked up my baby and delivered him back to me this morning was such a warm caring person. I cannot say enough good things about these people. My baby had been very sick with heart failure but seemed to be doing ok. He passed in his sleep, his heart just stopped beating. I am truly devastated and they knew that and honestly if you need this service this is definitely the one to use. Kindness like this is hard to find anymore. Thank you from the bottom of my heart.Kim
Michelle Hunt
We lost our 10 year old German Shepherd Ellie and I couldn’t be happier with their service and response time. Our girl passed in the night and there was no way I’d be able to lift her to take her anywhere and they came within about an hour to help me. At a reasonable cost and so respectful when he picked her up. I am beyond grateful that they made the loss of my beautiful girl so much easier. They even delivered her ashes back to me. Thank you.
Kaily Small
Michelle was SO helpful and kind. I can’t begin to express how much easier she made the process. I am so grateful I chose to cremate my sweet baby here, they truly went above and beyond to show compassion and respect. Thank you guys so so much!!
B W
Unmatched warmth, professionalism, and tact.They handle your lost family with care and it shows. I lost two girls and both times, they've allowed me to tend to their memories.I highly recommend.
Samantha McLeod
We recently lost our 12 year old Breezy. From the first phone call, I knew I would be going with Cherish's services. I called to get a quote for services and they instantly gave their condolences. They were the first business to do that out of all I called. Ms. Shirley was very nice and so sweet during pickup. I hope I won't need their services again soon, but I know who to call when I do. Thank yall for everything.
Hayley Barry
I strongly recommend avoiding this company. Losing a pet is a very difficult experience and Cherish Pet Cremation Services made this time an even more emotional experience than it should have been.To start, the physical location is still being renovated as the company was purchased from an older lady who was running operations from her home. It is not a welcoming space and the owners are not very caring. Be prepared to be greeted with a “can I help with you something?” in a tone that indicates you’re an inconvenience.I had a very simple request for my cat’s processing. I asked that he be put in to two tins as he was my sister and I’s cat. I was assured that this was possible and a common ask. This information was relayed during my intake form as well as during drop off. I was told he should be ready to come home in a few days. A week went by and I had to call for an update (which is a hurdle itself because calls are sent to a 24/7 line where the staff are highly undertrained). Eventually I’m told my cat is ready to come home. Upon pickup, my cat is in one tin. Picking him up to come home is already an emotional experience, and I was quite upset that my pet was not prepared as discussed. The owner showed me their forms and notes indicating that they failed to document my ask regarding the two tins, even though it was said multiple times. He offered to give me a second tin and I immediately became emotional and panicked over the idea of doing this myself. Not to mention I had paid $265 in total for these services.One of the owners and I continued to discuss this issue and my concerns, as I’m continually becoming more upset. The owner shared their story of purchasing the business from an elderly lady to ease her life and tried to guilt trip me for being upset because they were opening this business as an “act of kindness” for her.After many tears and a disheartening conversation, things were made right and the owner provided my cat to me in two tins. I also paid $25 each for two paw prints, items which my sister and I can never have made again. One of the paw prints does not resemble a paw in the slightest. Additionally, I paid $25 for an ink print of his paw. The ink print is of four toes, no paw pad. My sister and I were going to get his paw print tattooed but it looks like four black dots, not resembling a paw print at all.I can not recommend a company who employs very little sympathy and subpar customer service, especially within the industry of pet loss.
Lindsey
This place has had my dog for about 3 weeks going on a month now for a simple individual cremation. They have not returned any phone calls and the receptionist claims to “put a message through” which leads to no result. This is a very hard time for my family already and to have to bare the discouragement of not even receiving a phone call update in this long period is honestly draining. I do not recommend this place for anyone who mourns their dog as family. These weeks have felt like months and as I type this today, still no call back, and no ashes.**Update: Ironic that a few after posting my review the company decides to reach out with an excuse that could have been acceptable had it been communicated prior.
Corey Payne
Pet cherish cremations made such a heartbreaking moment feel a little better. They treated our sweet boy with so much love. Thank you guys for everything! I would recommend them to everyone!
Chris
I cannot say enough for this company. They truly care and understand the circumstances. They are full of heart and respect and dont miss any details to make sure your loved one will be with you forever. From picking your loved one up to delivering them back to you at a set and arranged time. They truly CHERISH their customers and go above and beyond any other company. Thank you so much for what you did for not only EMMA but us as well. God Bless.
Melissa Miller
I am so grateful for the owner of this company Shirley!! She was so kind and compassionate!! My son lost his 2 guinea pigs and I know they were handled with care and dignity. She placed their ashes in the cutest urn too. My baby boy is so happy to have his babies at peace at home with him!! I highly recommend this place!! They amazing!
samuel hart
Our beloved cat Lynx was our family, and we felt cared for here. They provided more than we expected or asked for, and we are forever grateful.☺️
Samantha Heare
On the unexpected death of my cat, I was further distraught trying to find a reasonably priced place to cremate him. The first two places were over $250-$300 for the basics. One of those places not only would charge a fee for pickup, which is standard to the industry, but also $49 to drop off the deceased animal. A third was more reasonable but still more expensive than Cherish Pet Cremation Services. After those calls, finding Cherish Pet Cremation Services was a relief. I placed the call to the main number, left my information with the receptionist, and had Mr. Chesson calling me back within minutes. He was courtesy, considerate, and consoling of my loss. It is evident that he cares about providing this service for pet owners, and he does so without taking advantage of their loss and charging an outrageous price. His prices were straight forward and reasonable. A simple yet nice carved wooden box is included in the price of cremation, and the add ons, like a paw-print impressionor nameplate were reasonably prices. In total, I paid just under $180 for the cremation, an engraved nameplate for the box, and a paw-print impression. They even cut a bit a fur for me and put it in a nice small bag at my father's last-minute request since he knew I always enjoyed petting my cat's silky fur. When we received the remains, it was carefully given to us in a black paper "gift bag" that was decorated with a gold bow. A copy of the Rainbow Bridge poem was also attached to the bag by a cute little clothes pin with a black heart that they wrote my cat's name on. There was also a certificate of cremation and a condolence card. My only regret through this process is that I didn't get to meet Mr. Chesson myself as my father handled the delivery and pickup of my cat's remains, but I do know that when my senior dog passes, I won't need to call around, but will contact Cherish Pet Cremation Service and Mr. Chesson first thing. Thank you for providing Patches such a beautiful end to his bodily journey.
Tonia McNamara
Cherish Pets is excellent. They are kind, sympathetic and provide help quickly. I have used their services several times and recommend them to everyone.
Lisa
I highly recommend Cherish Pet Cremation Services, from the phone call to the pick up process, they make you and the process as comfortable as possible. I have entrusted them with 2 of my fur babies, and I know they took well care of them both. Michelle went out of her way to find my beloved girls blanket for me. I cannot say enough wonderful things about Stewart, Michelle, Jim & the rest of the staff working there. If you need them at a most difficult time, I'm sure they will be genuine, courteous, and compassionate. Thank you again for all you did for my girl Bella.
Lynn Daily
Now that they've been bought out the company has changed. More expensive now. Used to all was included in the price, both pick up and delivery. Now you have to pay extra. I explained what should be on the plate on the urn multiple times to multiple people and they still got it incorrect. They had to reorder, which upset me. I won't use again. They don't have the compassion anymore.
Mary Fulgham
Cherish Pet Cremation has taken such great care of many of our fur babies. Recently, two of ours went over the rainbow bridge together. They were so compassionate and understanding when our vet was running late and the driver had to wait for an extra hour. So kind. So empathetic. They are angels on earth to take care of our fur children in such a wonderful and loving way.
dscottvb
My family has had two great experiences with Cherish (and the predecessor company) providing final care for our two furry pets. Michelle is wonderfully compassionate and supportive. The process was smooth and quick; communication was timely and empathetic. We are very pleased with the wooden urn and the paw print. Highly recommended!
Melody Batten
What a wonderful company to work with. When we were extremely stressed and overwhelmed with grief, they came to our rescue. Highly recommend!
Emily Brooks
We used them June 16 they are all absolutely amazing. They are so kind and helpful during the process. The answering service woman was so amazing Jim called us back fast he was so kind also. The lady at the office was amazing and the owner was so thoughtful and kind. Thank you so much for taking care of link we will forever be grateful
Deborah Bannon
We recently lost our cat Luna very unexpectedly. I called around for a place that would help. All places wanted to charge me an extra fee just because it was Saturday I would be dropping our Luna off. Cherish pets cremation services doesn't and they were also very sympathetic and caring about our little girl. They delivered her to us after her cremation in a cute container and velour bag with embroidery, a certificate, a sympathy card and poem. They also got her paw print perfectly in clay. My daughter called them her toe beans. I will forever be greatful for the care they showed Luna and us. I have other pets and when their time comes I will be using them again.
Nina L
My son’s dog died suddenly and unexpectedly in my backyard just days after the passing of a family member. The fact that he was in the backyard created a problem with having him picked up, and as much as I love my pets, I have a deep aversion to touching and moving dead things. Despite being involved with pet rescue, recommendations from that community were no help. I found Cherish Pet through a google search. Shirley was as kind as anyone could be. They came out within two hours of my call and picked him up. I’m beyond grateful for their help and compassion.
Thomas Gross
You won't find a better place that treats your loved animal like their own! When they were called, they were very professional and kind and most of all, understanding. They aren't a "money collector" or "just another business". In fact, I didn't hear anything about money until my dog was returned to me. They give you your time to grieve and provide a wonderful service. Bob was the one who returned my dog to me in a nice urn and he wanted to know what kind of dog he had the pleasure of returning to me. Shirley and Allison are both very helpful and understanding. Mary was a wonderful help too! I would HIGHLY recommend to anyone in the Hampton Roads area!
Alexandra Kerr
When I lost my girl, Dee, I knew that I wanted her to be in the best care possible. I found out about Cherish and everything they stand for. They truly care about individual needs. The whole process was made very simple because of Cherish. They are available 24 hours a day for any questions you may have and work with your schedule to make the process as stress free as possible. For anyone who needs this service, I would highly recommend Cherish. They really do care and are animal lovers themselves. Thank you, Cherish, for everything you have done for my family and I these past couple of days.
Debra Thomas
My Border Collie had to be put down back in June of 2015. I know it's been 4 years but it was so hard on me as we fought through 5 cancer surgeries over 14 years, she was my baby. 😥 Anthony met me at my veterinarian's office, stayed outside until the vet said he could come in our room, my vet left me alone to say goodbye before putting her to sleep and out of pain. After I said I was ready for him to take her he came in and gently placed her on a stretcher and Anthony and the vet carried her outside to his little van. Gently put her into the back let me kiss her goodbye and covered her with a blanket as to keep her warm, which actually makes you feel a little better. He explained the process and that he would deliver her ashes in a few days. I have a Cockapoo that was only 3 years old and thought of my border collie as her mother, so she was in distress missing her. When Anthony came with her ashes he e explained that if you let her smell the ashes they tend to understand a little more. It seemed to help some with our great loss. I would highly recommend Cherish Pet Cremation Services to everyone. I have used another Cremation service and was very upset with the ashes received, they looked as if they took a fire log was burnt and put I to a baggie. I felt as if I didn't get my dogs ashes with that company and will never use them again even thought they are 1 mile down the road.If you want a compassionate company to take care of your fur baby, go withCherish Pet Cremation Services they are the BEST!
Seth Moldovan
Stuart helped me feel comfortable with the whole process after answering all of my questions and requests. Im glad to have my sweet Pitbull back home with me. Took less than a week, the urn is beautiful and the price was the best I could find.
Al Lemieux
Can’t say enough good about this company. My cat died during the night and I called Cherish at 9am. Kim was splendidly professional and at the same time compassionate and caring. She gave me an acceptable pick up time and true to her word Jim showed up at my front door looking very professional and ready to take care of business at the prescribed timeframe. We opted for cremation without having ashes returned. The cost was very reasonable, the service professional, the staff fun, friendly, and caring. If I need this type of service again I’ll call Cherish first.
Sally W
I was emotionally raw and hurting the morning I called Cherish Pet Cremation, and they answered my grief with prompt service. They came to the house almost immediately to pick up my Luvie, saving me the miserable and dreaded task of having to drive and deliver her myself. I was given a wide choice of containers for her ashes. (The one I chose was offered at their cost.) Then they returned her to our home ahead of the promised time. This company passed up every opportunity to pad their price. They were more than fair. They were sympathetic and kind, truly warm, good people. They treated me and my little Friend with respect and care. Cherish far exceeded my expectations.
Winnie
My beautiful Spaniel BB passed away on 8/9/21 after a long 14 years and I’m so glad that we found them.I’ve never had a pet cremated before and this death hit me really hard and I really appreciate how empathetic they were from the initial call to picking her up.I can’t remember the guy’s name who picked her up and dropped her off, but he was very gentle in picking her up and I couldn’t bear to watch him put her in the car but my sister said that it was very peaceful. I got her back today and although I’m very very sad, I’m very grateful for places like Cherish that really care and I can tell how much love they put into their practice.Thank you Cherish for everything!
Christine Subeh
The ladies took care of my needs 4 times throughout the years and always accommodated the emotional toll.
Michelle Butler
I have had two really great experiences with Cherish. Very compassionate and caring. First dog passed away unexpectedly and they came to get him right away. Second dog recently passed and it was a scheduled pick up after an in home service. Can’t thank them enough for making this easier.
Melissa Bazile
Absolutely recommend this business. Very sweet people. Caring and understanding. In the event of needing them again, I would definitely reach out.
Deonaha Conlin
I cannot thank Cherish enough. My Chow had two puppies. One of them had some difficulties, and, at about twelve days, he passed while testing on my chest. I was crushed. One of their staff, Michelle, returned my call that night, and we talked about our dogs and getting the puppy to them, and everything.When she came to collect him the next day, she had with her a tiny vial, to put clippings of his fur into. That gesture of utter kindness was more appreciated than anyone could know. His ashes were returned, and the vial fit perfectly into his little tin.Lots of people don't "get" how we feel about our pets. From giant Irish Wolfhounds down to tiny sugar gliders, they are loved members of their families. When their lives are done, their humans need someone with that sort of empathy and compassion to start the healing process. Michelle is exactly the right person in exactly the right place. Thank-you, Cherish, for having such awesome people on your staff.
Jenna Autumn
Cherish Pet Cremation made handling my grief so much easier. From the very first phone call, I could tell they genuinely care about our life companions. Michelle went above and beyond to make sure I got everything I needed. She was so gentle, apologizing for my loss, making sure nothing was forgotten. My Frankie was treated like a family member, and so was I. I can’t thank Cherish enough for making this process so much easier.
Tatianna Robinson
Michelle and Stuart were extremely nice to me, immediately all of them said “i’m sorry for your lost”, for a first time lost pet that was the kindest thing to hear. Dave came and picked her up he was really nice and gentle with her and i appreciated that. When i went to pick her ashes up, Stuart kept making me laugh as i cried which made it even funnier 😂. Overall if i lost a pet again I would call them for their services.
Virginia Dobla Torres
This is Virginia: My little dog Panchita died last April 13th. I wanted to thanks from the bottom of my heart to Cherish service for the awesome care giver they are and love in this difficult time. Thank you so much; the best place ever. God bless you each of you for your compassion and dedication with our kingdom animal🥰😘❣️
Kimmie Munden Nicoll (Kimie)
I will trust no one else with my babies. We've used Cherish several times. I found out that Mrs. Shirley retired recently, but I am just as happy with the new owner, Stewart, who is equally compassionate and took care of our Elmo. We received him back in less than a week. Thank you so much! I highly recommend Cherish Pet Cremation Services.
Jahkibwe Mason
One the hardest times of my life, and this place was amazing. She was helpful and empathetic and she made this horrible situation a breeze to deal with. I would gladly recommend her to deal with your loved one. They really took care of us. I wish I could give her more stars but it only allows for 5.
S George
Our family recently lost our beloved dog Jewelz after 13 1/2 wonderful years. Wife, daughter, and I took it pretty hard that day. She left us on an early Sunday morning, so we had to find some sort of arrangements for her. I found these folks online, and all the great reviews were spot on. Shirley was absolutely wonderful and so compassionate and caring about our situation. They were able to send a gentleman (Jim I believe) all the way out to southern Chesapeake on a Sunday afternoon to retrieve her for us. I have complete faith Jewelz was handled with dignity and respect all the way until her cremated remains were returned home to us again. We are so glad we chose these folks.
Tiana
They are amazing. When my cat passed, they helped me so much to insure that the arrangements made were done swiftly. Thank you again! They answered my moms call from NC, while I was unable to communicate, and helped every step of the way.
Felicia B
We have used them on several occasions in the last 7 years. They are wonderful and compassionate. Losing a pet is hard, knowing that they were taken care of made a difference in our grieving process. Thank you ❤️
Steve S
Cherish Pet was very responsive when I called , the entire process of free pickup and Delivery was professional and caring. They made it very easy to do business with them during a very emotional time. They truly cared and the end result brought comfort to our entire family.I highly recommend their services to everyone.
Sandra Farnsworth
My friend has had her dog for 20 years! She had a great life, Cherish Pet Cremation Services, came to the house and picked her up, very impressive being that it was after hours! strongly recommend this business.
Ms. Fenton
I lost my beloved kitty after a beautiful 16 years together. I could not imagine a better place to take her for her last ride. This place is back on a private road surrounded by horses and the woods. It's gorgeous! All of the people there were absolutely lovely and made a terrible time a little bit easier.
kelly barr-gurdon
Last night my sweet Oreo crossed over. I was very nervous about cremations and how my baby would be handled before me and after he left. The two ladies arrived and were compassionate and treated my baby with the most respect. Thank you from my heart, I was sure based off my brief encounter that my baby was in goods hands and would be treated with respect and dignity.
Noelle Maldonado
I lost my bunny unexpectedly on July 4th. July 5th I inquired about cremation services and was met with so much sympathy and understanding. The next day I was able to drop off and pick up 2 days later. Their customer service and prices are unmatched. It is obvious they have a passion for what they do.
Troy Garcia
My girlfriend lost her emotional support kitty four weeks ago, and having used this service in the past with my own kitty I suggested we take Tick Tock here. They arrived just after the vet had helped Tick Tock pass over and where very careful with the body. The cremation service was very quickly done and remains returned to us within four days. Even the specially engraved urn we purchased later was finished far quicker than either of us expected and the engraving was exactly as my girlfriend wished. While this is not a service that anyone wants to think of needing, we are both so very grateful that these wonderful people are there to help with such a difficult time.
Juan Lopez
My highest praises to this wonderful business. Kim, who I spoke to on several occasions was just wonderful and professional through the entire process. The young man that met up with us was also very sweet and caring. Death is never easy, but you have made this difficult process a seamless one. From start to delivery of the ashes. Thank you so much!
James McClellan
I lost my Missy Leanne my baby!!!! She passed on June 30 2021. 🥲🥲🥲. Her and I travel with my job and went everywhere since I had her. Missy would of been 9 come October 4. I got her at 4 months old. Anyway Cherish came and picked her up and cremated her for me. They are great people that works there and the poem a long with the note was very cordial. I especially like having the cast of Missy’s footprint along with her name Missy Leanne. I have to say I have it laying on my dining room table and every time I walk by it I rub it like rubber for head🥲🥲I highly recommend cherish cremation.James McCellan
Lauren Evidente
Shirley, thank you so much for taking care of my Hammy.To those of you looking to compare prices and quality of service, you can stop now. After another company told me to "just put him in the freezer until morning", I couldn't have asked for a more understanding and helpful person when Hamilton passed. I dropped him off at Bay Beach on VB blvd and my husband called Cherish to set up a pickup. Shirley offered half the price of the other company, and she even dropped him off with us.
Eddie Flack
Now that I’m all cried out, let me tell you Stuart and Jim, hands down offer a VERY compassionate service. Stuart called me back and just showed so much sympathy for me and I was a complete stranger. They really made us feel loved and gave our fur baby the going away services she deserved.God put animals on earth to show us a different manifestation of HIS love. I’m so grateful for my time with my animal friend. THANK YOU GENTLEMEN FOR YOUR QUICK SERVICE
Kim Kelly (Kimmie k2)
Thank you so much for your kindness and compassion during such a difficult time. I was a wreck and could hardly speak, still cannot talk without crying. Shirley was so kind and caring and the young man who picked up my baby and delivered him back to me this morning was such a warm caring person. I cannot say enough good things about these people. My baby had been very sick with heart failure but seemed to be doing ok. He passed in his sleep, his heart just stopped beating. I am truly devastated and they knew that and honestly if you need this service this is definitely the one to use. Kindness like this is hard to find anymore. Thank you from the bottom of my heart.Kim
Michelle Hunt
We lost our 10 year old German Shepherd Ellie and I couldn’t be happier with their service and response time. Our girl passed in the night and there was no way I’d be able to lift her to take her anywhere and they came within about an hour to help me. At a reasonable cost and so respectful when he picked her up. I am beyond grateful that they made the loss of my beautiful girl so much easier. They even delivered her ashes back to me. Thank you.
Kaily Small
Michelle was SO helpful and kind. I can’t begin to express how much easier she made the process. I am so grateful I chose to cremate my sweet baby here, they truly went above and beyond to show compassion and respect. Thank you guys so so much!!
B W
Unmatched warmth, professionalism, and tact.They handle your lost family with care and it shows. I lost two girls and both times, they've allowed me to tend to their memories.I highly recommend.
Samantha McLeod
We recently lost our 12 year old Breezy. From the first phone call, I knew I would be going with Cherish's services. I called to get a quote for services and they instantly gave their condolences. They were the first business to do that out of all I called. Ms. Shirley was very nice and so sweet during pickup. I hope I won't need their services again soon, but I know who to call when I do. Thank yall for everything.
Hayley Barry
I strongly recommend avoiding this company. Losing a pet is a very difficult experience and Cherish Pet Cremation Services made this time an even more emotional experience than it should have been.To start, the physical location is still being renovated as the company was purchased from an older lady who was running operations from her home. It is not a welcoming space and the owners are not very caring. Be prepared to be greeted with a “can I help with you something?” in a tone that indicates you’re an inconvenience.I had a very simple request for my cat’s processing. I asked that he be put in to two tins as he was my sister and I’s cat. I was assured that this was possible and a common ask. This information was relayed during my intake form as well as during drop off. I was told he should be ready to come home in a few days. A week went by and I had to call for an update (which is a hurdle itself because calls are sent to a 24/7 line where the staff are highly undertrained). Eventually I’m told my cat is ready to come home. Upon pickup, my cat is in one tin. Picking him up to come home is already an emotional experience, and I was quite upset that my pet was not prepared as discussed. The owner showed me their forms and notes indicating that they failed to document my ask regarding the two tins, even though it was said multiple times. He offered to give me a second tin and I immediately became emotional and panicked over the idea of doing this myself. Not to mention I had paid $265 in total for these services.One of the owners and I continued to discuss this issue and my concerns, as I’m continually becoming more upset. The owner shared their story of purchasing the business from an elderly lady to ease her life and tried to guilt trip me for being upset because they were opening this business as an “act of kindness” for her.After many tears and a disheartening conversation, things were made right and the owner provided my cat to me in two tins. I also paid $25 each for two paw prints, items which my sister and I can never have made again. One of the paw prints does not resemble a paw in the slightest. Additionally, I paid $25 for an ink print of his paw. The ink print is of four toes, no paw pad. My sister and I were going to get his paw print tattooed but it looks like four black dots, not resembling a paw print at all.I can not recommend a company who employs very little sympathy and subpar customer service, especially within the industry of pet loss.
Lindsey
This place has had my dog for about 3 weeks going on a month now for a simple individual cremation. They have not returned any phone calls and the receptionist claims to “put a message through” which leads to no result. This is a very hard time for my family already and to have to bare the discouragement of not even receiving a phone call update in this long period is honestly draining. I do not recommend this place for anyone who mourns their dog as family. These weeks have felt like months and as I type this today, still no call back, and no ashes.**Update: Ironic that a few after posting my review the company decides to reach out with an excuse that could have been acceptable had it been communicated prior.
Corey Payne
Pet cherish cremations made such a heartbreaking moment feel a little better. They treated our sweet boy with so much love. Thank you guys for everything! I would recommend them to everyone!
Chris
I cannot say enough for this company. They truly care and understand the circumstances. They are full of heart and respect and dont miss any details to make sure your loved one will be with you forever. From picking your loved one up to delivering them back to you at a set and arranged time. They truly CHERISH their customers and go above and beyond any other company. Thank you so much for what you did for not only EMMA but us as well. God Bless.
Josh M
Ordered 2 paw prints with our services. Charged for 2 paw prints. Only 1 delivered. The excuse? We were busy. Thank you for having to make our family decide who will get the paw print, Mom or Daughter.
Mel Nixon (SweetheartBreaker)
Cherish Pet Cremation is truly the best. The level of professionalism as well as compassion is second to none. Shirley treats your pets as well as yourselves as family and you definitely don't feel as overwhelmed. Thank you so much for your kindness.
Lori O'Connor
Cherish Pet was there for us when we needed them most, I cannot express how caring and easy they made this difficult process for us. The staff at Cherish is top notch! The fact that they came to pick our baby up when we needed them and brought her back home made the entire process alot easier in our time of grief.
Lisa Lindsey
They treated my Bella so well and brought her back to me. I planted part of the bookmark with seeds. Have me so much comfort. Today, another of my furbabies are very soon crossing that damn bridge. I feel good knowing they will treat Francesca with as much care and love as Bell, her sister
Jason D
This crematory was perfect. We never had an animal that had to be put down but our family cat bob of 17 years had stage two kidney disease and a longer list of other factors that led to his death very early thursday morning. They came and picked him up immediately and offered a level of dedication and respect to our cat that I was very happy with. They even returned a paw print in Clay and nose prints. Besides that the people you deal with here are very good harted people. Everyone should at least have their number saved for that unfortunate event. If you want the best service at a fair price use them just hope that you won't have to anytime soon.
Katharine Belford
This is the best service I have ever used. When your world is falling apart, they are there to help you. They are the most respectful professional group. My extended family has unfortunately needed them 4 times in the last two years. They even came and picked up my baby because I was too much of a wreck.
Haam Saa
Sheryl is a very special Angel in the court of Archangel Ariel! She had cared for and blessed the life of 3 of my beloved fur babies. Today she drove to my home and picked up the sacred remains of our beloved Kitty of 11 years, Briar. Her love, compassion and gentle support make all the difference in making the decision to have my loved ones cremated and laid to rest with the dignity and honor we all deserve. Thank you Cherish Pet Cremation! You’ve answered your calling and continue to do so! AHo!
Kaitlyn Greenough
They were absolutely amazing every step of the way! The caring and compassion was so heartfelt and appreciated. Highly highly highly recommend!
judy Layne
She was very sympathetic and kind at the loss of my 17 ur old shih-tzu Miya. Wasn't focused on getting the money up front and was willing to work with us if needed and more caring than anyone I ever met in this situation. It means a lot to me that she really cares about my baby and took the time to talk with us and not just rush things through.
Brittany Vitadamo
I can say so much good about this company they were very understanding caring social and so loving under the circumstances... We recently lost our bunny bun bun after 13 years my son and I took it pretty hard but they did such a good job and checked with us and called when she was ready to come back home I would recommend this company to everyone
Deborah Bannon
We recently lost our cat Luna very unexpectedly. I called around for a place that would help. All places wanted to charge me an extra fee just because it was Saturday I would be dropping our Luna off. Cherish pets cremation services doesn't and they were also very sympathetic and caring about our little girl. They delivered her to us after her cremation in a cute container and velour bag with embroidery, a certificate, a sympathy card and poem. They also got her paw print perfectly in clay. My daughter called them her toe beans. I will forever be greatful for the care they showed Luna and us. I have other pets and when their time comes I will be using them again.
Nina L
My son’s dog died suddenly and unexpectedly in my backyard just days after the passing of a family member. The fact that he was in the backyard created a problem with having him picked up, and as much as I love my pets, I have a deep aversion to touching and moving dead things. Despite being involved with pet rescue, recommendations from that community were no help. I found Cherish Pet through a google search. Shirley was as kind as anyone could be. They came out within two hours of my call and picked him up. I’m beyond grateful for their help and compassion.
Thomas Gross
You won't find a better place that treats your loved animal like their own! When they were called, they were very professional and kind and most of all, understanding. They aren't a "money collector" or "just another business". In fact, I didn't hear anything about money until my dog was returned to me. They give you your time to grieve and provide a wonderful service. Bob was the one who returned my dog to me in a nice urn and he wanted to know what kind of dog he had the pleasure of returning to me. Shirley and Allison are both very helpful and understanding. Mary was a wonderful help too! I would HIGHLY recommend to anyone in the Hampton Roads area!
Alexandra Kerr
When I lost my girl, Dee, I knew that I wanted her to be in the best care possible. I found out about Cherish and everything they stand for. They truly care about individual needs. The whole process was made very simple because of Cherish. They are available 24 hours a day for any questions you may have and work with your schedule to make the process as stress free as possible. For anyone who needs this service, I would highly recommend Cherish. They really do care and are animal lovers themselves. Thank you, Cherish, for everything you have done for my family and I these past couple of days.
Debra Thomas
My Border Collie had to be put down back in June of 2015. I know it's been 4 years but it was so hard on me as we fought through 5 cancer surgeries over 14 years, she was my baby. 😥 Anthony met me at my veterinarian's office, stayed outside until the vet said he could come in our room, my vet left me alone to say goodbye before putting her to sleep and out of pain. After I said I was ready for him to take her he came in and gently placed her on a stretcher and Anthony and the vet carried her outside to his little van. Gently put her into the back let me kiss her goodbye and covered her with a blanket as to keep her warm, which actually makes you feel a little better. He explained the process and that he would deliver her ashes in a few days. I have a Cockapoo that was only 3 years old and thought of my border collie as her mother, so she was in distress missing her. When Anthony came with her ashes he e explained that if you let her smell the ashes they tend to understand a little more. It seemed to help some with our great loss. I would highly recommend Cherish Pet Cremation Services to everyone. I have used another Cremation service and was very upset with the ashes received, they looked as if they took a fire log was burnt and put I to a baggie. I felt as if I didn't get my dogs ashes with that company and will never use them again even thought they are 1 mile down the road.If you want a compassionate company to take care of your fur baby, go withCherish Pet Cremation Services they are the BEST!
Seth Moldovan
Stuart helped me feel comfortable with the whole process after answering all of my questions and requests. Im glad to have my sweet Pitbull back home with me. Took less than a week, the urn is beautiful and the price was the best I could find.
Al Lemieux
Can’t say enough good about this company. My cat died during the night and I called Cherish at 9am. Kim was splendidly professional and at the same time compassionate and caring. She gave me an acceptable pick up time and true to her word Jim showed up at my front door looking very professional and ready to take care of business at the prescribed timeframe. We opted for cremation without having ashes returned. The cost was very reasonable, the service professional, the staff fun, friendly, and caring. If I need this type of service again I’ll call Cherish first.
Sally W
I was emotionally raw and hurting the morning I called Cherish Pet Cremation, and they answered my grief with prompt service. They came to the house almost immediately to pick up my Luvie, saving me the miserable and dreaded task of having to drive and deliver her myself. I was given a wide choice of containers for her ashes. (The one I chose was offered at their cost.) Then they returned her to our home ahead of the promised time. This company passed up every opportunity to pad their price. They were more than fair. They were sympathetic and kind, truly warm, good people. They treated me and my little Friend with respect and care. Cherish far exceeded my expectations.
Winnie
My beautiful Spaniel BB passed away on 8/9/21 after a long 14 years and I’m so glad that we found them.I’ve never had a pet cremated before and this death hit me really hard and I really appreciate how empathetic they were from the initial call to picking her up.I can’t remember the guy’s name who picked her up and dropped her off, but he was very gentle in picking her up and I couldn’t bear to watch him put her in the car but my sister said that it was very peaceful. I got her back today and although I’m very very sad, I’m very grateful for places like Cherish that really care and I can tell how much love they put into their practice.Thank you Cherish for everything!
Christine Subeh
The ladies took care of my needs 4 times throughout the years and always accommodated the emotional toll.
Frank Worley
Very happy with the service they provided. They picked up my pet from my home, kept me informed of the process and delivered him back to me. Thank you for taking care of him and for your concern!
Carolyn Moe
Allison was very sweet and caring when our beloved German Shepherd Mishka passed. It was a sad day, but Allison explained everything and made it a little easier. I highly recommend this company.
Barry Meahl (MITCH)
If you want a non-corporate personal touch that most definitely cares and empathizes with your loss of furry loved one then you need to use this lady...We could not have had a better experience considering.... they are pretty much open to any thing that they can do for you for closure...Hands down, this a 5 Star service! Thank-you so much! -Barry M.
David Moe
I recommend this service for anyone who has lost a beloved pet. Don't let the vet pick who handles you pet's services, ask for Cherish Pet Cremation service. They made a sad time a little easier for our family.
Roby Davis
A great service for your fur baby. Very friendly and provided personal service. I was stressed enough over my Beamer but they made it a little easier. Thanks so much
cvpulliam
It was one of the hardest things I've had to go through, yet the staff at Cherish Pet Cremation made me feel like everything was going to be ok.. They were exceptional from start to Finnish!! I highly recommend them...
Deborah Burton
The best! I have even referred Cherish Pet Cremation Services to family members and friends who have lost their fur babies. The staff are excellent and extremely caring.
Donald Liles
They were absolutely amazing. They took very good care of my fur baby and gave me exactly everything I was looking for when they brought her back. I couldn’t have asked for anything more
Elle Case
Worst service ever received they do not cremate the animals on site. Does not have a valid business license with the city of Chesapeake. Stay away from these awful people. 100% didn’t get my dogs ashes but a bag of sand.
Tina Chamberlain
Thank you For taking care of our Junebug during this difficult time. Your kindness & compassion was very appreciated🐾🌈🐕
Felicia B
We have used them on several occasions in the last 7 years. They are wonderful and compassionate. Losing a pet is hard, knowing that they were taken care of made a difference in our grieving process. Thank you ❤️
Steve S
Cherish Pet was very responsive when I called , the entire process of free pickup and Delivery was professional and caring. They made it very easy to do business with them during a very emotional time. They truly cared and the end result brought comfort to our entire family.I highly recommend their services to everyone.
Sandra Farnsworth
My friend has had her dog for 20 years! She had a great life, Cherish Pet Cremation Services, came to the house and picked her up, very impressive being that it was after hours! strongly recommend this business.
Ms. Fenton
I lost my beloved kitty after a beautiful 16 years together. I could not imagine a better place to take her for her last ride. This place is back on a private road surrounded by horses and the woods. It's gorgeous! All of the people there were absolutely lovely and made a terrible time a little bit easier.
kelly barr-gurdon
Last night my sweet Oreo crossed over. I was very nervous about cremations and how my baby would be handled before me and after he left. The two ladies arrived and were compassionate and treated my baby with the most respect. Thank you from my heart, I was sure based off my brief encounter that my baby was in goods hands and would be treated with respect and dignity.
Noelle Maldonado
I lost my bunny unexpectedly on July 4th. July 5th I inquired about cremation services and was met with so much sympathy and understanding. The next day I was able to drop off and pick up 2 days later. Their customer service and prices are unmatched. It is obvious they have a passion for what they do.
Troy Garcia
My girlfriend lost her emotional support kitty four weeks ago, and having used this service in the past with my own kitty I suggested we take Tick Tock here. They arrived just after the vet had helped Tick Tock pass over and where very careful with the body. The cremation service was very quickly done and remains returned to us within four days. Even the specially engraved urn we purchased later was finished far quicker than either of us expected and the engraving was exactly as my girlfriend wished. While this is not a service that anyone wants to think of needing, we are both so very grateful that these wonderful people are there to help with such a difficult time.
Juan Lopez
My highest praises to this wonderful business. Kim, who I spoke to on several occasions was just wonderful and professional through the entire process. The young man that met up with us was also very sweet and caring. Death is never easy, but you have made this difficult process a seamless one. From start to delivery of the ashes. Thank you so much!
James McClellan
I lost my Missy Leanne my baby!!!! She passed on June 30 2021. 🥲🥲🥲. Her and I travel with my job and went everywhere since I had her. Missy would of been 9 come October 4. I got her at 4 months old. Anyway Cherish came and picked her up and cremated her for me. They are great people that works there and the poem a long with the note was very cordial. I especially like having the cast of Missy’s footprint along with her name Missy Leanne. I have to say I have it laying on my dining room table and every time I walk by it I rub it like rubber for head🥲🥲I highly recommend cherish cremation.James McCellan
Lauren Evidente
Shirley, thank you so much for taking care of my Hammy.To those of you looking to compare prices and quality of service, you can stop now. After another company told me to "just put him in the freezer until morning", I couldn't have asked for a more understanding and helpful person when Hamilton passed. I dropped him off at Bay Beach on VB blvd and my husband called Cherish to set up a pickup. Shirley offered half the price of the other company, and she even dropped him off with us.
Andrea Ravert
Very kind and empathic people. They got our sweet boy back to us in a timely manner and were fairly priced
sarah weatherstine
Very compassionately put together and heartfelt. Really pleased with our experience.
Steve Spinks
Such professional caring people could not have been more caring to our dogs passing. Thank you for everything!
Lynda Boehme
Shirley is a kind, wonderful woman who helped us on such a sad day.❤️
Robert Wayler
They have always treated our pets with respect and a caring attitude.I would recommend them to everyone.
Brent Mills
Thank you for everything.
Tenille Jones
Very caring about my best friends needs. Thank you.
Lindsey McCoy
So thoughtful, and gentle in their work.
Daniel Betancourt
Very helpful
Paul Hawkins
Josh M
Ordered 2 paw prints with our services. Charged for 2 paw prints. Only 1 delivered. The excuse? We were busy. Thank you for having to make our family decide who will get the paw print, Mom or Daughter.
Mel Nixon (SweetheartBreaker)
Cherish Pet Cremation is truly the best. The level of professionalism as well as compassion is second to none. Shirley treats your pets as well as yourselves as family and you definitely don't feel as overwhelmed. Thank you so much for your kindness.
Lori O'Connor
Cherish Pet was there for us when we needed them most, I cannot express how caring and easy they made this difficult process for us. The staff at Cherish is top notch! The fact that they came to pick our baby up when we needed them and brought her back home made the entire process alot easier in our time of grief.
Lisa Lindsey
They treated my Bella so well and brought her back to me. I planted part of the bookmark with seeds. Have me so much comfort. Today, another of my furbabies are very soon crossing that damn bridge. I feel good knowing they will treat Francesca with as much care and love as Bell, her sister
Jason D
This crematory was perfect. We never had an animal that had to be put down but our family cat bob of 17 years had stage two kidney disease and a longer list of other factors that led to his death very early thursday morning. They came and picked him up immediately and offered a level of dedication and respect to our cat that I was very happy with. They even returned a paw print in Clay and nose prints. Besides that the people you deal with here are very good harted people. Everyone should at least have their number saved for that unfortunate event. If you want the best service at a fair price use them just hope that you won't have to anytime soon.
Katharine Belford
This is the best service I have ever used. When your world is falling apart, they are there to help you. They are the most respectful professional group. My extended family has unfortunately needed them 4 times in the last two years. They even came and picked up my baby because I was too much of a wreck.
Haam Saa
Sheryl is a very special Angel in the court of Archangel Ariel! She had cared for and blessed the life of 3 of my beloved fur babies. Today she drove to my home and picked up the sacred remains of our beloved Kitty of 11 years, Briar. Her love, compassion and gentle support make all the difference in making the decision to have my loved ones cremated and laid to rest with the dignity and honor we all deserve. Thank you Cherish Pet Cremation! You’ve answered your calling and continue to do so! AHo!
Kaitlyn Greenough
They were absolutely amazing every step of the way! The caring and compassion was so heartfelt and appreciated. Highly highly highly recommend!
judy Layne
She was very sympathetic and kind at the loss of my 17 ur old shih-tzu Miya. Wasn't focused on getting the money up front and was willing to work with us if needed and more caring than anyone I ever met in this situation. It means a lot to me that she really cares about my baby and took the time to talk with us and not just rush things through.
Brittany Vitadamo
I can say so much good about this company they were very understanding caring social and so loving under the circumstances... We recently lost our bunny bun bun after 13 years my son and I took it pretty hard but they did such a good job and checked with us and called when she was ready to come back home I would recommend this company to everyone
Crissy McCloud
TJ Olegario
robin harris
Alex Bagtas
Dana Upchurch
Jennifer Hibbs
JeepMom
Dylan Emerson