Customer Reviews Summary
MedVet Northern Utah is highly praised for its compassionate service and transparent pricing, making it a preferred choice for pet cremation. In contrast, Heavenly Animals received criticism for poor communication and lack of responsiveness during a difficult time, despite some positive experiences reported by others.
Callie Mikesell
IT'S WORTH THE DRIVE TO MEDVET NORTHERN UTAH (excellent 24/7 service and they don't charge you out the wazoo for weekends or nights). DO NOT USE HEAVENLY ANIMALS. They say you can call 24/7 and that if they don't answer, they're just on the phone with another customer and will quickly return your call. NOPE. On one of the hardest nights of my life, my husband and I both called them multiple times and left several voicemails in desperation. Not only did they never answer, but they also never called us back. Seriously, never. This isn't what you want to be dealing with on top of the grief of losing a beloved pet. STAY AWAY. Again, MedVet Northern Utah really is worth the drive.
Scott Taylor
This place treats you like family and your pets as part of your family. We felt that they had a deep concern for our loss as if it were my own brother or sister that had just passed away. Very loving and touching people. I do recommend them to anyone that loves there pets as members of their own family.
Amy Kennedy
We were so grateful for the excellent service and tenderness we received when our boxer transitioned, yesterday. Thank you.
Dana Denning
They were so fast and such amazing people to work with! Thank you! ❤️