Memorial Mountain View Mortuary, Cemetery and Pet Garden

Pet Cremation in Cottonwood Heights, Utah

Empathetic Staff Beautiful Grounds Timely Ashes Return
Neglected Grounds Misleading Costs Poor Communication
4.6 88 reviews

Customer Reviews

Customer Reviews Summary

Memorial Mountain View Mortuary has received a mix of positive and negative reviews. Many customers praised the compassionate service, attention to detail, and the beautiful grounds. However, there were complaints regarding poor maintenance of the cemetery grounds, high costs for services, and issues with communication and service delivery.

Tamilisa Miner

Tamilisa Miner

7 months ago

We had a wonderful experience with Memorial Mountain View Cemetery with burying our family dog, Banjo. It was beautiful and I am so glad that we did it! They can take you around in their golf cart to get a sense of the beautiful place it is and show you the various plots available. The plot came with a service (even for the pet garden). So when the time came, they had chairs out for us and a canopy. We held a little service (complete with musical number) and then did a witness burial (we watched them bury the vault). The pet garden here is beautiful. They even have sculpted bushes that look like animals. So incredible. The video of our dog's funeral can be seen on YouTube on my channel (@tamilisa). Feel free to see the experience there! We highly recommend using the pet garden here. It is beautiful here. Debbie was amazing to work with. I am glad to know her and have her as a friend now. She was very sensitive to our sentimentality. She went over and above for us and Banjo! ❤️🦮

Ricky Bullock

Ricky Bullock

3 months ago

I was very satisfied with the help from the service I received it's hard going through this with your loss ,'and they were understanding about the hurt your going through ,'I'm grateful for the people that helped me through this they were there and turned out to be very special in my heart,' thankyou.

Kristen Dalley

Kristen Dalley

6 months ago

I’m very grateful to Jena and Stephanie for all they did to help me throughout the whole process of having to bury my husband of 47. He had passed away from cardiac arrest on a plane in Canada. It was very difficult to try to get his body back. I was calling Canada multiple times daily and being promised things that were not happening. It was already such a difficult thing for me and my four children to deal with and this all made it so much worse. Jena helped me from the beginning even though I live in another state and was trying to bury him in Utah. She was calling me and Canada almost daily as well and was doing everything she could to get his body to Utah. She finally told me that I needed to stop and let her handle it because it was way too much stress for me. It took over two and a half weeks to get him on flights. Then we had trouble with customs in LA and he was missing connecting flights. She tried to calm me and told us that we would continue with funeral services as planned on Saturday and they would get him ready as soon as they received him. When he finally landed at SLC we had more trouble with customs and they told Jena they were not going to release him until Monday. This was communicated to Jena on Saturday during the funeral that his body was supposed to be at. Former Senator Scott Howell was at the funeral and got involved. He and Jena raced to the airport with police escorts as they were calling Senator Mit Romney’s office to get more help and were finally able to get him out of the airport. Jena had first told me they needed 24 hours to prepare him and they ended up doing it all in about one hour. They did everything they could to make such a terrible situation a little easier for me by finally getting him there to at least be buried on the day of his funeral just a little later than previously planned. I couldn’t bear delaying this further. They also tried hard to not have me feel rushed and take the time my family and I needed with him before the burial. Jena has also followed up with me multiple times the past week after the burial to see if I am ok. They also went the extra mile and got Star Wars memorabilia for us to keep and remind us of my husband. I could not be more grateful to them for their help through this impossible situation and for trying to help me gain a little peace. I highly recommend them to anyone going through something like this with a loved one.

Tamara Reed

Tamara Reed

a year ago

Treated with such dignity and Grace every step of the way. Honoring our Father was such a good experience with your kind staff helping to make everything in its place look and feel good. Thank you for all you did to help us through this difficult time. We appreciate all each of you did for us. ♥️

Business Hours & Maps

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