Customer Reviews Summary
The reviews for the pet cremation service highlight a mix of compassionate care and significant issues with service speed and communication. Many customers praise the staff for their empathy and professionalism during difficult times, while others express frustration over delays and poor customer service experiences.
Alex Rodriguez
Great customer service and timely work. I would recommend to anyone who wants a lasting memory of your beloved pets. Thank you for everything!!!
Brendan Sargent
They left her sitting on a shelf until she was dried up and was unable to get the rendering of her front paw so they did her back paw, who shakes their dogβs back paw, who holds their back paw as they die! Then I had to wait almost a month to get her back. Guess they had to wait until they had enough wood for there bomb fire or enough pets to make it worth their time. Shame on the receptionist at the vet who recommended them.
Christy Yeldell
Very caring and support, get me spead time with my baby before taking him back.They help me plan and took care of everything in a kind supportive way
kurt rominger
This is a stand up business run by two great people. The facility and service are first rate. Their prices are very reasonable. The big issue is integrity and chain of custody for your pet. You are given a metal tag that you confirm with the paperwork. It is then affixed to you pet. We all want OUR pet back, not some mass cremation to where you don't know what you are getting. YOU get YOUR pet back. I seriously doubt this is the case with the other crematoriums.