Becker Pet Cremations, San Antonio, Texas

Ashley Ovalle

2 months ago

It’s taken me a long time to be able to do this but let me start with this, my baby boy chef was taken care of so well after he passed the staff made me feel embraced with kindness and compassion, my heart was shattered after my cat passed away. I looked into many funeral homes that offered pet cremation but it didn’t sit right with me to use a place my baby never went to, the VCA is our vet and it made my decision slightly easier to make. The package is affordable and a peace of mind for me knowing my baby was given the best care even after. I just want to thank the whole staff who was there with me from start to finish and never making me feel less. I’m grateful to have my baby home with me everyday. I was even placed into a special room to allow me some extra time which I’m forever grateful for. Please use them for your pets, I promise you won’t be sorry.

Ady Ram

6 months ago

I'm not even sure where to begin. My cat was 17 going on 18 when I had to put him down. A very hard decision to begin with. The day shift staff was very short and kinda rude. Overnight shift staff was a complete difference in kindness and empathy. It's very pricey and it took over 3 weeks to get my boy back even though he was cremated 3 days after being put down. That just seems unnecessary. I've never had to go through this before and wish the process had been easier with more empathy from staff.

Ana Garcia

a year ago

My review is based on whoever they use for cremations. My dog’s paw print didn’t even look like her original paw. I had an image of it which I got myself before dropping her off and the one I received from them didn’t look the same. Made me question them a bit, but maybe they tried to fix it or just pressed too hard to try to get it in mold. Sad thing was that there was no way to get it fixed because my little girl is already gone. Would have loved to be able to have that as memory, but doesn’t seem like it’s part of her

Monica Corona

a year ago

My cat passed suddenly on Christmas Eve. Heard from Becker through relatives that used the cremation services when their dogs passed. Very thankful they were available on the holiday and the process was easy. However, very disappointed in the HUMANS I interacted with. Not one person acknowledged my loss and provided condolences or any empathy. Would have paid more to go somewhere else for better interaction/service.

RX QUEEN

a year ago

From the moment I called to inquire about cremation for my African Grey (Kylo Ren) I was treated with such gentleness. I knew nothing about the process and I was told that whenever I was ready I could take him to be dropped off. There was no rush when I left my sweet bird and they called me when his ashes were ready and said take my time whenever I was ready I could pick them up. It took me a couple weeks because I knew this was the final realization my Kylo was truly gone.I arrived and was greeted and his ashes were gently placed in my hands. The reception then acknowledged my loss and provided her condolences. I was given a card from the hospital and staff the ashes were placed in a beautiful bag with his urn. Thank you Becker for taking care of my sweet Kylo Ren.

Jacob Ryan

a year ago

I came to this pet hospital on recommendation from a family member, in order to put down my old dog. The hospital itself was good, nurses and the doctor were all kind and attentive, and took good care of my old girl in her final moments. The cremation service however, was frustrating, pricey, and the quality doesn't justify the cost. Took 2 weeks to get the ashes, certificate, name tag, and paw print, but they misspelled my dog's name on every item. As i understood, it was correct in the system, according to a nurse I spoke with, but somewhere along the way someone messed up and it took 2 more weeks to get that revised. In that time, I was not getting updated unless I called in, and each time I had to re-explain the issue. I'm very frustrated with this experience especially given the price and handling of the error, and I hope no one else has to deal with this after losing their loved fur babies.

Family Home

2 years ago

I am so grateful to Becker Animal Hospital for the amazing care they gave our boy during his 14 years of life and the empathy and love they gave us during his final moments.

Kayla Reyes

2 years ago

A lady named Mari who currently works there was very cold hearted and unsympathetic when I called to ask about cremation prices. I had a very unexpected death and the first things she does is question my owner skills and assumed my dog died of heat exhaustion. I had no time to explain how or why my dog passed and she was very rude and disrespectful!

Rich Higginbotham

8 years ago

When I brought my dog to be cremated. I had to call to find out that he was taken care of and been ready to be picked up for three days. Then when I picked him up they couldn't find the paw prints that i asked for, then tried to pass a different dogs prints off that were smaller and not very well defined, the clay was still very moist. I watched the from the front counter through the window looking for the prints over and over. This place is very unprofessional from the time I brought him in until I picked him up. If you have other choices for your pets care pick somewhere else.

Alexis Ramos

8 months ago

The prices are extremely high 199 for a private cremation with paw print but almost 320 to be euthanized for a 5lb cat that's crazy.

Maria Farias

a year ago

My baby passed away on June 18, took him to be Cremated and I'm still waiting for his ashes almost a month. No one should have to wait more than two weeks.

Rosalinda Reyes

3 years ago

I'm really not a person that share reviews.I just know that this place is awesome, and they have a big heart 💜 just cause they were so respectful, concerned, and they ask the doctor if they can help me cause my dog was dieing,and I had her for 13 years.I didn't have all the cash,and they help me.I didn't have to pay everything.That was a great relief off my shoulders.So my Candy 🍬 die in peace ☮️ in my arms.😭It hurts so bad and I'm still trying to heal but I would like for ya, to know this is a good place to take ur 🐶 pet.They care,thank you all at Becker animal hospital and Pet Resort.🐾They even sent me a card.💐💐Thank you all for caring.🙏