Bill's Pet Service & Cremation LLC

Pet Cremation in Rockport, Texas

Kind Staff: Compassionate service from Erika. Quick Ashes Return: Often within 24 hours. Beautiful Urns: Appreciated urns and memorials.
Poor Communication: Difficulties in follow-up. Ashes Accuracy: Doubts about returned ashes. Mixed Experiences: Some negative reviews exist.
4.8 70 reviews

Customer Reviews

Customer Reviews Summary

Bill's Pet Service & Cremation is highly praised for its compassionate and professional service during a difficult time. Many reviewers highlight the quick turnaround for the return of ashes, beautiful urn options, and the kindness shown by staff members, particularly Erika. However, there are a few negative experiences regarding communication issues and concerns about the accuracy of returned items.

Chris Lynch

Chris Lynch

3 months ago

Thank you and your staff so much for taking care of retired Corpus Christi Police K9 Tanja. She was an amazing Police K9 and deserved the best. We appreciate the honor and care you have given her. Thanks for her everlasting footprint.

Tina Yaeger

Tina Yaeger

2 weeks agoNew

These people are Angels. Our little dog was very old and our vet recommended Bill's if we wanted to have her cremated when the time came. They are there for you 24/7.It was the weekend, in the early morning hours that our girl passed over the rainbow bridge. Not knowing what to do on a Sunday at 3AM, I called the number I was given for Bill's and was greeted by the kindest caring gentleman. He came right over within an hour and talked with us. I cannot even find words to describe the comfort he gave to my husband and I. They took care of everything and delivered our precious furbaby back to us in a beautiful box we will cherish forever.This company and the service they provide was such a blessing during this time. I cant thank them enough.

Meredith Killingsworth

Meredith Killingsworth

4 months ago

The service received from the moment I called (on a Sunday) to the moment they returned the cremains to me was exceptional. The driver that came out to pick up our baby girl from me, on Sunday evening, was so caring and compassionate. He took the time needed for me to gather my thoughts and be able to give him the information that he needed. He even offered to go inside and "recover" our baby girl, but I didn't need him to do that as I need those last minutes with her alone. This was about 5:25pm on Sunday evening and I forgot to ask what the turn around time would be. Fast forward to Tuesday morning at 7:54am when the phone rings and it is Brianna calling to say she is on her way with the cremains of our baby girl. She was such a lovely person and so caring and compassionate as she gave me the bag with the tiny box that holds our baby girl. Along with the choice of urn, we also received a certificate of cremation with her name, date of birth, death date, and date of cremation. The price was exceptional considering they do the pickup and delivery. I will definitely use their services again.

Rachel Zona

Rachel Zona

a month ago

Our Samantha girl was a few days shy of her 17th birthday. Bill’s Pet Service and Cremation picked her up from our vet’s office the Friday before Christmas. I got a call from Ericka letting me know that the vet’s office was closed the for the entire week due to the upcoming holiday. She wanted to make sure Samantha was home with us for Christmas. They drove to my home, 45 miles away. I cried and hugged a complete stranger. You don’t see this kind of compassion from people anymore. The box and name plate are absolutely beautiful! I would recommend their services to anyone.

Business Hours & Maps

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