Customer Reviews Summary
The Bridge Pet Memorial is highly praised for its compassionate and respectful service during the difficult time of pet loss. Customers appreciate the attention to detail in memorializing their pets, including beautiful urns and keepsakes. The facility is noted for its professionalism and the staff's kindness, making the process smoother for grieving pet owners.
Crystal Gonzalez
We are incredibly grateful for the compassionate care we received during such a difficult time. The team was so kind, understanding, and supportive throughout the entire process of cremating our coudin's beloved cat Katya. The Bridge truly went above and beyond to ensure we felt comforted and that our pet was treated with dignity and respect. Their attention to detail and thoughtfulness made all the difference. We will always remember the care they provided and highly recommend their services to anyone facing such a heartbreaking moment. Thank you for everything!
Fe
The people at this organization are compassionate and considerate. I appreciate the mindfulness of their customers' grief. They picked up our sweet furbaby and brought him back in his urn. The prices were reasonable, and the pickup service itself is priceless. We spoke with one other service before finding them and chose The Bridge because of their kindness during a difficult time. Thank you!
Star M
The vet where my sweet boy passed at handled everything with his cremation and memorial items, I just had to choose what I wanted for him. Everything came out great except for his ink paw print. His paw wasn’t fully on the paper which was super disheartening to see but I know nothing can be done about it now. I really enjoyed how his clay print and fur clipping bottle came together
Danielle Rockwell
When looking for a place to take care of your beloved family member after they cross the rainbow bridge, you must choose the Bridge Pet Memorial. They did the most wonderful job taking care of my sweet dog after she passed. They are patient and loving with family members, and treat the animals with the upmost love and respect. They provide the ashes in a beautiful personalized urn, and have unmatched customer service. I highly recommend The Bridge to anyone looking to memorialize their beloved pet.
Crystal Gonzalez
We are incredibly grateful for the compassionate care we received during such a difficult time. The team was so kind, understanding, and supportive throughout the entire process of cremating our coudin's beloved cat Katya. The Bridge truly went above and beyond to ensure we felt comforted and that our pet was treated with dignity and respect. Their attention to detail and thoughtfulness made all the difference. We will always remember the care they provided and highly recommend their services to anyone facing such a heartbreaking moment. Thank you for everything!
Fe
The people at this organization are compassionate and considerate. I appreciate the mindfulness of their customers' grief. They picked up our sweet furbaby and brought him back in his urn. The prices were reasonable, and the pickup service itself is priceless. We spoke with one other service before finding them and chose The Bridge because of their kindness during a difficult time. Thank you!
Star M
The vet where my sweet boy passed at handled everything with his cremation and memorial items, I just had to choose what I wanted for him. Everything came out great except for his ink paw print. His paw wasn’t fully on the paper which was super disheartening to see but I know nothing can be done about it now. I really enjoyed how his clay print and fur clipping bottle came together
Danielle Rockwell
When looking for a place to take care of your beloved family member after they cross the rainbow bridge, you must choose the Bridge Pet Memorial. They did the most wonderful job taking care of my sweet dog after she passed. They are patient and loving with family members, and treat the animals with the upmost love and respect. They provide the ashes in a beautiful personalized urn, and have unmatched customer service. I highly recommend The Bridge to anyone looking to memorialize their beloved pet.
Rigo Hinojosa
We had to help our boy Leo cross the rainbow bridge a few weeks ago. We knew we wanted him cremated. Naturally we were a bit nervous but we put our faith in The Bridge.I think our vet has been working with these guys for years when I was a tech, just now they have a new name.Absolutely beautiful presentation. These guys take pride in their work. I’m so glad Leo was taken care of by the crew at Bridge.Thank yall. Leo is back home with us and though we wish he was still in his pupper form, we are so grateful to have him back.We all take a chance when we trust a business to tend to our loved ones..dog or human..but these guys are just wonderful. Thank yall.
Brena L (Wren)
Very nice place. It's super quiet and relaxing and a place that I'm glad I came to for my baby, Hershey. They had given me the wrong design for the box, but I think this one suits Hershey better anyway. The bag, certification, and note card are very touching. Thank you.
MARPYR2007
I dropped off my Fur baby today was the hardest thing to do😭."Charlie"(Irish wolf hound/yellow Lab Mix 80lbs).I highly recommend The Bridge to anyone who is needing cremation services for their beloved pet. They have a lot of compassion the staff is very sweet & kind. They do provide affordable options to preserve your Fur baby's remains.All Dog Go to Heaven 🐶❤️🌈***Please be advised Google Maps***is not accurate including street view. My Best advice is to call the location & speak to someone who can direct you to avoid confusion or added stress to the loss of your pet.
michael burns
We just picked up the ashes of our beloved dog. The rosewood urn is beautiful and the paw print made me cry all over again. The service provided was exceptional. I believe they truly care. Though money is a secondary concern at a time like this, their prices are great.Thank you for treating our Phoenix like your own.
Cecily Hart
I couldn't begin to say enough good about this business. I've had a guinea pig and now a dog cremated with their company and they are so very respectful, sympathetic and swift with their services. I work for an animal shelter and we use The Bridge for our services as well. From both a personal and professional standpoint, thank you for all that you do for those that have lost a friend.
Victoria Campbell
Amazing. I lost my pet of 10 years and they treated my doggy very respectful and caring and showed so much sympathy when I dropped her off. They were very patient and understanding with financial situations and boxed her with care and packaged everything so well. It made it easier knowing that she was handled with care. I 100% recommend this place. I was recommended and it was the best thing I could’ve done.
Living My Best Life
Just WOW! I’m so glad my vet pointed me in the direction of The Bridge for my baby Sunday. I didn’t know what to expect being my first experience dealing with afterlife care but they laid out timelines and different options for keepsakes. Which I opted to have an extra paw print but only (4 days after) reading the pamphlet I noticed they offered hair clippings. So hoping and praying they still had her I called to see if it was too late and a man named Donovan explained he wasn’t in the office (Sunday) but he would definitely make note if possible. Monday I called back and spoke to a lady who said she had seen the notes. Thank god! Fast forward and I have my baby! Everything is beautiful! I appreciate you guys for the care you’ve shown my Sunny girl!
Shelby Tilghman
To the Bridge Pet Memorial,I wanted to take the time to say thank you so much to all the love and care that was put into my Logan's memorial. From the urn, to the paw print, to the note that was left in the bag - it was all beautiful and it wonderfully reflects what a good and handsome boy my baby was. I am forever grateful for your service. You care about the work that you do and it wonderfully shows.All the praise and love,Shelby
Judy Hausler
These are the nicest people. They truly care about your animal. The prices are not so high that you can’t afford it and feel horrible about not being able to take care of your pet. These people are as kind as they can be. I have used them numerous times I refer them to everyone, I’m so happy they’re in the Pasadena area animal rescue so I’ve given them a lot of business all for the kindness that you share with everybody that you come in contact with you were doing a beautiful job for these animals. Thank you so muchJudy Hausler.
Shanna D. Miller
One of the most heart-wrenching times of my life was made easier because of this place. I cannot speak highly enough of their customer service, efficiency, communication and cost. It has been comforting to know that my Bud (Haynes) was in such loving, respectful hands. I am forever grateful to Veronica.
Teresa Brown
These are the most tender and caring people that you can imagine to entrust your beloved family member and fur baby.Cost may not be your first consideration, but their prices are so very reasonable above other places.They will come to your veterinarian's office to pick up your little loved one so that you don't have to worry, and the beautiful memorial box that comes with the cremation is just gorgeous.They send home a beautiful hand written note with their sympathy when you go to pick up the ashes from your veterinarian, and it is beautifully done all the way around.Your precious family member will be treated with such respect and high regard, and the beautiful wood box that is included with brass accents and the inscription of your choice is absolutely gorgeous.I highly recommend them.
firefox129
Very nice people. they even have a little room where you can spend with your pet to mourn. it's very nice and very affordable will definitely use again.
Sharlee Baker
My almost 12 years old furbaby Fox passed on the way to the Westbury Animal Hospital. I opted to get him cremated with ashes returned. It was very affordable and even included a clay paw print. (My dog was like 12lbs) They cremated him in 4days. When the vet called me to collect his ashes. I was very pleased. The wooden urn was beautiful. The certificate and the rainbow bridge card was heartwarming. The packaging was so nice. I really felt like my dog was treated with dignity and respect. I felt like the business cared for my loss. That's priceless. I would gladly recommend this company. They have a customer for life with me.
Kelli L
They put advertisement stickers all over the box, which caused the box to peel when removed.I was not offered the paw print option from the vet who sent my furs remains to The Bridge.I have had better creations elsewhere. The box was not engraved & there were inexpensive stickers & a cheap looking gold plate used for the nameplate.Fond Memories does a MUCH better job, they don't use cheap stickers , they use a better quality box & they plant a tree to memorialize.
Karin King
My experience with the bridge was awesome. They were so kind and compassionate. The driver was so nice, he even delivered the ashes to my job since I would not be home. Thank you so much for making a though time a little easier.
Nita S
I just received my beloved pet's remains today. This was handled through my Vet's office, but my Boy's remains were returned to me in a beautiful box along with a beautiful card of sympathy, a note of how and when my Boy was cremated and handled with dignity and a certificate of authenticity. Thank you for handling a difficult task for pet owners with dignity and respect.
David Ross
It is hard to put into words how highly I recommend this company. They were absolutely fantastic!!! Losing a pet who is part of your family is extremely hard to deal with. Greg came out to our house on a Sunday to help with our loss. He was extremely professional and sympathetic. We lost another dog a year before and he even brought us an extra urn so they would have matching resting places. The urn is a very nice rosewood urn with a brass name plate. The company that took care of our other dog brought him back in a velvet bag. This company went beyond our expatiation to try and make sure this unfortunate time was as pleasant as possible and to make sure both of our dogs were in proper resting places. Thank you so much Greg and The Bridge!!
Rose Wolf
We arrived at the vet to put down our cat of 16 years old and a Bridge Pet Memorial member was already there waiting for us earlier than expected. Watching the vet put my baby to sleep was the hardest thing for me as i held him as he went. The Bridge Pet Memorial member waited patiently for us to say our goodbyes which took about an hour. We didn’t mean for it to be that long but that’s what happened. He waited patiently for us to finish and he gave us his condolences when we went out to meet him. He was very kind and understanding.He promised us he would take care of my cat and return him back to us with great care. They kept their promise completely. I just received his urn and clay paw print today and, although i am riddled with sadness, I am relieved and happy that they took amazing care of my cat and his ashes.I know I will be looking for the bridge for future services.Thank you bridge for bringing my cat back home. I missed him.
Desirae Foxworth
I just received my ashes back today. They took real good care of my girl. I am so Grateful! I love the box they put her in and her clay print. The beautiful card. Everything I couldn't have asked for better service.
Lasses Hoag
I had to put my 14-year-old companion to sleep a few weeks ago. I called The Bridge and explained that Harley had a pin in his leg from a surgery seven years ago. She explained that it might not survive the incineration but would let me after. I got a call back and was reassured that the pin did survive and was placed in the box with his ashes. It was comforting to know that I got my Harley’s ashes and the pin. Very competent and compassionate staff. His box is also very beautiful with detail of a message I had written and brass accents and foot prints on top!
Abbigail Deweese
The care you gave to us and our Stewie I will not forget. You showed us compassion when we needed it. Thank you for the service you provide it is nice to have a nice urn and paw print of Stewie also. Thank you for all that you do.
Donna Southworth
Our almost 12 yr old miniature schnauzer passed away on May 20, 2021. We called our vet at Bay Area Medical about cremation and they said they used The Bridge. We took him to Bay Area and they made the arrangements. In less than a week we had him back! His remains are in a beautiful wooden box embellished with paw prints, his name, his birth and death date. They also included a cremation certificate and a lovely sympathy card. I didn’t actually meet anyone from the Bridge but their promptness and compassion is very much appreciated. I will gladly recommend The Bridge to anyone that needs pet services.
Kaitlyn Miller
I just received my dog’s ashes back and I felt so honored by the contents. I never met the people who cared for my dog, but every detail was beyond beautiful. The card and bag contents were so kind I appreciate The Bridge more than they could know, for such an awful time we got back such great memorials.
Michelle
I live all the way near Katy and the Bridge Pet Memorial was able to make the last minute accommodations to pick my boy up. The owner was very compassionate and made the process pretty easy. I received me baby promptly and although it was a tough moment, they made it very smooth and easy. I have never met a company so compassionate and caring. Thank you Bridge Pet memorial.
Meredith Bradley
I lost my baby, Gabby on the 26th, and this company brought her ashes back to me safely and respectfully. They were so amazing to work with.. I was so anxious because I have never done this before and didn’t know what to expect, I just missed my girl.. I want to say thank you SO much to the amazing people who work here.. especially Donovan, who answered my phone calls, all of my questions, and assured me that he would get her to the vets office by 11 today, and he did! Thank y’all so much for your compassion and grace. Bless y’all. ❤️
Shelly Gunhouse
I would highly recommend The Bridge Pet Memorial for anyone who has lost a beloved pet. They were kind, efficient and very timely in getting our sweet girls ashes ready to come home! We received a beautiful wooden box with her ashes and an engraved plate with her name. Also included was a certificate if the cremation and a very sweet card! A very positive experience!
Crystal Gonzalez
We are incredibly grateful for the compassionate care we received during such a difficult time. The team was so kind, understanding, and supportive throughout the entire process of cremating our coudin's beloved cat Katya. The Bridge truly went above and beyond to ensure we felt comforted and that our pet was treated with dignity and respect. Their attention to detail and thoughtfulness made all the difference. We will always remember the care they provided and highly recommend their services to anyone facing such a heartbreaking moment. Thank you for everything!
Fe
The people at this organization are compassionate and considerate. I appreciate the mindfulness of their customers' grief. They picked up our sweet furbaby and brought him back in his urn. The prices were reasonable, and the pickup service itself is priceless. We spoke with one other service before finding them and chose The Bridge because of their kindness during a difficult time. Thank you!
Star M
The vet where my sweet boy passed at handled everything with his cremation and memorial items, I just had to choose what I wanted for him. Everything came out great except for his ink paw print. His paw wasn’t fully on the paper which was super disheartening to see but I know nothing can be done about it now. I really enjoyed how his clay print and fur clipping bottle came together
Danielle Rockwell
When looking for a place to take care of your beloved family member after they cross the rainbow bridge, you must choose the Bridge Pet Memorial. They did the most wonderful job taking care of my sweet dog after she passed. They are patient and loving with family members, and treat the animals with the upmost love and respect. They provide the ashes in a beautiful personalized urn, and have unmatched customer service. I highly recommend The Bridge to anyone looking to memorialize their beloved pet.
Rigo Hinojosa
We had to help our boy Leo cross the rainbow bridge a few weeks ago. We knew we wanted him cremated. Naturally we were a bit nervous but we put our faith in The Bridge.I think our vet has been working with these guys for years when I was a tech, just now they have a new name.Absolutely beautiful presentation. These guys take pride in their work. I’m so glad Leo was taken care of by the crew at Bridge.Thank yall. Leo is back home with us and though we wish he was still in his pupper form, we are so grateful to have him back.We all take a chance when we trust a business to tend to our loved ones..dog or human..but these guys are just wonderful. Thank yall.
Brena L (Wren)
Very nice place. It's super quiet and relaxing and a place that I'm glad I came to for my baby, Hershey. They had given me the wrong design for the box, but I think this one suits Hershey better anyway. The bag, certification, and note card are very touching. Thank you.
MARPYR2007
I dropped off my Fur baby today was the hardest thing to do😭."Charlie"(Irish wolf hound/yellow Lab Mix 80lbs).I highly recommend The Bridge to anyone who is needing cremation services for their beloved pet. They have a lot of compassion the staff is very sweet & kind. They do provide affordable options to preserve your Fur baby's remains.All Dog Go to Heaven 🐶❤️🌈***Please be advised Google Maps***is not accurate including street view. My Best advice is to call the location & speak to someone who can direct you to avoid confusion or added stress to the loss of your pet.
michael burns
We just picked up the ashes of our beloved dog. The rosewood urn is beautiful and the paw print made me cry all over again. The service provided was exceptional. I believe they truly care. Though money is a secondary concern at a time like this, their prices are great.Thank you for treating our Phoenix like your own.
Cecily Hart
I couldn't begin to say enough good about this business. I've had a guinea pig and now a dog cremated with their company and they are so very respectful, sympathetic and swift with their services. I work for an animal shelter and we use The Bridge for our services as well. From both a personal and professional standpoint, thank you for all that you do for those that have lost a friend.
Victoria Campbell
Amazing. I lost my pet of 10 years and they treated my doggy very respectful and caring and showed so much sympathy when I dropped her off. They were very patient and understanding with financial situations and boxed her with care and packaged everything so well. It made it easier knowing that she was handled with care. I 100% recommend this place. I was recommended and it was the best thing I could’ve done.
S. Arnold
Very caring and sensitive to the loss of your pet. Second one I have brought here and it won't be the last. The price is affordable, and I hope it always stays that way. Especially when you have many dogs. 🙂
Dianna Nitchell
I just received the remains of my beautiful Miniature Schnauzer “Abella” so I wanted to thank you and let you know how much I appreciate the beautiful wooden box with gold paw prints and her name in gold. Also, the paw print mini plate with stand is so beautiful too. Thank you for making the memory of my baby girl live on through these cherished memories.
Lynne GC
Grateful for The Bridge. Two of our dogs have been finally “laid to rest.” Such a wonderful service by The Bridge Pet Memorial. The wooden urn with gold paws and plate engraved with our dogs’ names look so elegant. The service was quick as well.
eshaiya larry
I loved the work that was done and the kindness that was shown to me on the worst day of my life, the only reason that this isn’t five stars is because my dogs urn was delivered cracked
Stephany Ramiro
It is truly hard to lose a loved one no matter if it’s a person or a beautiful Animal. Not a day goes by that I don’t miss my beautiful baby Boo!!! But the bridge pet memorial made me feel comfortable, confident, and safe to leave my baby in their hands. I went to pick her up today and they packaged everything so beautifully, and they added cards with beautiful words to help you feel better about losing someone important in your life!!! Thank you guys for all you did I will forever appreciate it!!!
Jana White
We lost our precious cat, KiKi after 16 1/2 years last month. Letting her go was one of the hardest things I’ve had to do. I miss her everyday, but having her cremated and being able to bring her home one last time gave me such a feeling of peace. The Bridge Pet Memorial took the time to answer my questions, and treated us with both care and compassion. They did a beautiful job memorializing KiKi with an urn and clay paw print that brings a smile to my heart every time I see it. Thank you, Bridge Memorial.
E y L T.
They cremated our beloved German shepherd "Max" with respect and care and the wooden box that his ashes came in was beautiful. The card and certificate was also very touching. We appreciate you and thank you for your kindness.
Ruben Reyes
If it is two words I could use to describe The Bridge Pet Memorial and their employees, I would say Satisfaction Guaranteed. Brandee the receptionist has gone above and beyond times infinite to ensure that my dog Max’s cremation and urn personalization be up to par to exactly how I wanted it for my baby boy max. Losing my first pet was hard but Brandee was there the whole way during this hard process of cremating and urn choices to help me get through this as easily as possible. She made me feel as if I could trust them completely with my deceased loved one. I knew Max was in good hands after our very first conversation. From perfect service to their customers, to loving caring employees, The Bridge Pet Memorial is the only place I will ever choose. Thank you so much for everything TBPM. Max says thank you too :)-Ruben Reyes
Janice Heckman
Very professional, very compassionate service. I’ve had many pets cremated over the years and I’m very particular about the process. They honored all my requests with no hesitation. They came highly recommended by my vet. I wouldn’t hesitate to recommend The Bridge.RIP, Sunny, Golden Retriever, 15 years old.
Andrea Neece
This is the best place we could’ve taken our fur baby. They did such an amazing job with him and everything else that came with the cremation. Very satisfied
Living My Best Life
Just WOW! I’m so glad my vet pointed me in the direction of The Bridge for my baby Sunday. I didn’t know what to expect being my first experience dealing with afterlife care but they laid out timelines and different options for keepsakes. Which I opted to have an extra paw print but only (4 days after) reading the pamphlet I noticed they offered hair clippings. So hoping and praying they still had her I called to see if it was too late and a man named Donovan explained he wasn’t in the office (Sunday) but he would definitely make note if possible. Monday I called back and spoke to a lady who said she had seen the notes. Thank god! Fast forward and I have my baby! Everything is beautiful! I appreciate you guys for the care you’ve shown my Sunny girl!
Shelby Tilghman
To the Bridge Pet Memorial,I wanted to take the time to say thank you so much to all the love and care that was put into my Logan's memorial. From the urn, to the paw print, to the note that was left in the bag - it was all beautiful and it wonderfully reflects what a good and handsome boy my baby was. I am forever grateful for your service. You care about the work that you do and it wonderfully shows.All the praise and love,Shelby
Judy Hausler
These are the nicest people. They truly care about your animal. The prices are not so high that you can’t afford it and feel horrible about not being able to take care of your pet. These people are as kind as they can be. I have used them numerous times I refer them to everyone, I’m so happy they’re in the Pasadena area animal rescue so I’ve given them a lot of business all for the kindness that you share with everybody that you come in contact with you were doing a beautiful job for these animals. Thank you so muchJudy Hausler.
Shanna D. Miller
One of the most heart-wrenching times of my life was made easier because of this place. I cannot speak highly enough of their customer service, efficiency, communication and cost. It has been comforting to know that my Bud (Haynes) was in such loving, respectful hands. I am forever grateful to Veronica.
Teresa Brown
These are the most tender and caring people that you can imagine to entrust your beloved family member and fur baby.Cost may not be your first consideration, but their prices are so very reasonable above other places.They will come to your veterinarian's office to pick up your little loved one so that you don't have to worry, and the beautiful memorial box that comes with the cremation is just gorgeous.They send home a beautiful hand written note with their sympathy when you go to pick up the ashes from your veterinarian, and it is beautifully done all the way around.Your precious family member will be treated with such respect and high regard, and the beautiful wood box that is included with brass accents and the inscription of your choice is absolutely gorgeous.I highly recommend them.
firefox129
Very nice people. they even have a little room where you can spend with your pet to mourn. it's very nice and very affordable will definitely use again.
Sharlee Baker
My almost 12 years old furbaby Fox passed on the way to the Westbury Animal Hospital. I opted to get him cremated with ashes returned. It was very affordable and even included a clay paw print. (My dog was like 12lbs) They cremated him in 4days. When the vet called me to collect his ashes. I was very pleased. The wooden urn was beautiful. The certificate and the rainbow bridge card was heartwarming. The packaging was so nice. I really felt like my dog was treated with dignity and respect. I felt like the business cared for my loss. That's priceless. I would gladly recommend this company. They have a customer for life with me.
Kelli L
They put advertisement stickers all over the box, which caused the box to peel when removed.I was not offered the paw print option from the vet who sent my furs remains to The Bridge.I have had better creations elsewhere. The box was not engraved & there were inexpensive stickers & a cheap looking gold plate used for the nameplate.Fond Memories does a MUCH better job, they don't use cheap stickers , they use a better quality box & they plant a tree to memorialize.
Karin King
My experience with the bridge was awesome. They were so kind and compassionate. The driver was so nice, he even delivered the ashes to my job since I would not be home. Thank you so much for making a though time a little easier.
Nita S
I just received my beloved pet's remains today. This was handled through my Vet's office, but my Boy's remains were returned to me in a beautiful box along with a beautiful card of sympathy, a note of how and when my Boy was cremated and handled with dignity and a certificate of authenticity. Thank you for handling a difficult task for pet owners with dignity and respect.
Duzi Sithe
They truly exceeded my expectations, they picked up my dog from my house, he was a big boy (mastiff). And they dropped off his ashes, it was an emotional experience but I was so glad for their professionalism and compassion.
Gail Turk
This is a nice company. A sweet way to remember that little face that greeted you everyday for years, to bring them back home once again.
alyssa mal
Very sweet staff who promptly picked up my dog at the vet and had everything back in a week even with the Christmas holiday. Everything was packaged beautifully and respectfully as well as even a sweet card personally signed.
Josue (Josh)
Just dropped off our 15 year old dog after she passed away a few ours ago. The staff was compassionate and felt at peace leaving her there. RIP Roxie.
Vivian Caliri
The Bridge has taken great and respectful care of 5 of our fur babies. I cannot imagine trusting anyone else with this responsibility. I
Stacy Flores
Loved the place they are very nice
Wanda P.
Beautiful box with name plate, puppy paws and cremation certificate. Very nice!
Jada Daviss
They are so sweet and thoughtful. Went above and beyond !I would 10/10 recommend ❤️
Karen
Amazing service!! Definitely recommend and very affordable.
Kendall Montoya
So grateful for this place, everyone was very sweet and knowledgeable about the whole process.
David Ross
It is hard to put into words how highly I recommend this company. They were absolutely fantastic!!! Losing a pet who is part of your family is extremely hard to deal with. Greg came out to our house on a Sunday to help with our loss. He was extremely professional and sympathetic. We lost another dog a year before and he even brought us an extra urn so they would have matching resting places. The urn is a very nice rosewood urn with a brass name plate. The company that took care of our other dog brought him back in a velvet bag. This company went beyond our expatiation to try and make sure this unfortunate time was as pleasant as possible and to make sure both of our dogs were in proper resting places. Thank you so much Greg and The Bridge!!
Rose Wolf
We arrived at the vet to put down our cat of 16 years old and a Bridge Pet Memorial member was already there waiting for us earlier than expected. Watching the vet put my baby to sleep was the hardest thing for me as i held him as he went. The Bridge Pet Memorial member waited patiently for us to say our goodbyes which took about an hour. We didn’t mean for it to be that long but that’s what happened. He waited patiently for us to finish and he gave us his condolences when we went out to meet him. He was very kind and understanding.He promised us he would take care of my cat and return him back to us with great care. They kept their promise completely. I just received his urn and clay paw print today and, although i am riddled with sadness, I am relieved and happy that they took amazing care of my cat and his ashes.I know I will be looking for the bridge for future services.Thank you bridge for bringing my cat back home. I missed him.
Desirae Foxworth
I just received my ashes back today. They took real good care of my girl. I am so Grateful! I love the box they put her in and her clay print. The beautiful card. Everything I couldn't have asked for better service.
Lasses Hoag
I had to put my 14-year-old companion to sleep a few weeks ago. I called The Bridge and explained that Harley had a pin in his leg from a surgery seven years ago. She explained that it might not survive the incineration but would let me after. I got a call back and was reassured that the pin did survive and was placed in the box with his ashes. It was comforting to know that I got my Harley’s ashes and the pin. Very competent and compassionate staff. His box is also very beautiful with detail of a message I had written and brass accents and foot prints on top!
Abbigail Deweese
The care you gave to us and our Stewie I will not forget. You showed us compassion when we needed it. Thank you for the service you provide it is nice to have a nice urn and paw print of Stewie also. Thank you for all that you do.
Donna Southworth
Our almost 12 yr old miniature schnauzer passed away on May 20, 2021. We called our vet at Bay Area Medical about cremation and they said they used The Bridge. We took him to Bay Area and they made the arrangements. In less than a week we had him back! His remains are in a beautiful wooden box embellished with paw prints, his name, his birth and death date. They also included a cremation certificate and a lovely sympathy card. I didn’t actually meet anyone from the Bridge but their promptness and compassion is very much appreciated. I will gladly recommend The Bridge to anyone that needs pet services.
Kaitlyn Miller
I just received my dog’s ashes back and I felt so honored by the contents. I never met the people who cared for my dog, but every detail was beyond beautiful. The card and bag contents were so kind I appreciate The Bridge more than they could know, for such an awful time we got back such great memorials.
Michelle
I live all the way near Katy and the Bridge Pet Memorial was able to make the last minute accommodations to pick my boy up. The owner was very compassionate and made the process pretty easy. I received me baby promptly and although it was a tough moment, they made it very smooth and easy. I have never met a company so compassionate and caring. Thank you Bridge Pet memorial.
Meredith Bradley
I lost my baby, Gabby on the 26th, and this company brought her ashes back to me safely and respectfully. They were so amazing to work with.. I was so anxious because I have never done this before and didn’t know what to expect, I just missed my girl.. I want to say thank you SO much to the amazing people who work here.. especially Donovan, who answered my phone calls, all of my questions, and assured me that he would get her to the vets office by 11 today, and he did! Thank y’all so much for your compassion and grace. Bless y’all. ❤️
Shelly Gunhouse
I would highly recommend The Bridge Pet Memorial for anyone who has lost a beloved pet. They were kind, efficient and very timely in getting our sweet girls ashes ready to come home! We received a beautiful wooden box with her ashes and an engraved plate with her name. Also included was a certificate if the cremation and a very sweet card! A very positive experience!
Ivys Pets
Thank you for taking such beautiful care of my beloved dog.
roberto guerrero
Good place to go an put your animals to rest
Monica Torres
Very happy with their service, they were very kind and understanding at this time. The way they give you everything shows their dedication to their work. My dog's name was boy ❤️🩹🌈
Pedro P Vazquez
Very kind
Leslie Morales
Becky McBride
Emily Brown
Karen V
Tina Allison
Linda Alexander
S. Arnold
Very caring and sensitive to the loss of your pet. Second one I have brought here and it won't be the last. The price is affordable, and I hope it always stays that way. Especially when you have many dogs. 🙂
Dianna Nitchell
I just received the remains of my beautiful Miniature Schnauzer “Abella” so I wanted to thank you and let you know how much I appreciate the beautiful wooden box with gold paw prints and her name in gold. Also, the paw print mini plate with stand is so beautiful too. Thank you for making the memory of my baby girl live on through these cherished memories.
Lynne GC
Grateful for The Bridge. Two of our dogs have been finally “laid to rest.” Such a wonderful service by The Bridge Pet Memorial. The wooden urn with gold paws and plate engraved with our dogs’ names look so elegant. The service was quick as well.
eshaiya larry
I loved the work that was done and the kindness that was shown to me on the worst day of my life, the only reason that this isn’t five stars is because my dogs urn was delivered cracked
Stephany Ramiro
It is truly hard to lose a loved one no matter if it’s a person or a beautiful Animal. Not a day goes by that I don’t miss my beautiful baby Boo!!! But the bridge pet memorial made me feel comfortable, confident, and safe to leave my baby in their hands. I went to pick her up today and they packaged everything so beautifully, and they added cards with beautiful words to help you feel better about losing someone important in your life!!! Thank you guys for all you did I will forever appreciate it!!!
Jana White
We lost our precious cat, KiKi after 16 1/2 years last month. Letting her go was one of the hardest things I’ve had to do. I miss her everyday, but having her cremated and being able to bring her home one last time gave me such a feeling of peace. The Bridge Pet Memorial took the time to answer my questions, and treated us with both care and compassion. They did a beautiful job memorializing KiKi with an urn and clay paw print that brings a smile to my heart every time I see it. Thank you, Bridge Memorial.
E y L T.
They cremated our beloved German shepherd "Max" with respect and care and the wooden box that his ashes came in was beautiful. The card and certificate was also very touching. We appreciate you and thank you for your kindness.
Ruben Reyes
If it is two words I could use to describe The Bridge Pet Memorial and their employees, I would say Satisfaction Guaranteed. Brandee the receptionist has gone above and beyond times infinite to ensure that my dog Max’s cremation and urn personalization be up to par to exactly how I wanted it for my baby boy max. Losing my first pet was hard but Brandee was there the whole way during this hard process of cremating and urn choices to help me get through this as easily as possible. She made me feel as if I could trust them completely with my deceased loved one. I knew Max was in good hands after our very first conversation. From perfect service to their customers, to loving caring employees, The Bridge Pet Memorial is the only place I will ever choose. Thank you so much for everything TBPM. Max says thank you too :)-Ruben Reyes
Janice Heckman
Very professional, very compassionate service. I’ve had many pets cremated over the years and I’m very particular about the process. They honored all my requests with no hesitation. They came highly recommended by my vet. I wouldn’t hesitate to recommend The Bridge.RIP, Sunny, Golden Retriever, 15 years old.
Andrea Neece
This is the best place we could’ve taken our fur baby. They did such an amazing job with him and everything else that came with the cremation. Very satisfied
Karina Agado
Jennifer Lugo
Robin F