Customer Reviews Summary
The reviews for Texas Veterinary Passages highlight their exceptional compassionate service and professionalism during the difficult times of pet loss. Customers appreciate the private cremation options, beautiful memorial items, and the clean, serene facility. However, there are mentions of inconsistent customer service experiences, with one reviewer expressing dissatisfaction with a lack of compassion.
Rob Trumble
We are and will forever be so grateful for the services that you provide. During such a difficult time we received such compassion and understanding from your staff. Melissa was so kind in helping to arrange for the procedure to happen.Dr. Schmidt arrived on time and was wonderful as she explained the process in each stage as well as what to expect. It was truly a blessing to be able to have our sweet girl Nala pass at home on her blanket and in her favorite spot to lay in the yard and not some cold Vet's office floor. We were able to grieve her loss when she passed privately while the doctor and her assistant waited out front for us to let them know when we were ready for them to take her. They treated her with such care as they placed her on the stretcher and took her to be privately cremated.Thank you again for everything.
Erik Lucio
Recently, my hamster of three years had passed. I hadnβt had much thought of what Iβd do but I thought Iβd search through cremations to see what I could find.Lynette truly touched my heart. She blessed me with the opportunity to cremate my pet that day. The next morning I was surprised to see the earn and clay prints she had made.Please share this place with your loved ones so she can bless them as well.
Angela Severson
When our rabbit of 7 years passed fairly suddenly we were devastated. She was a comfort and support to us all and not being able to save her was very heavy and dark. We had no place to bury her and weren't sure what cost-effective options there were to deal with her remains. My vet office recommended TVP and they did not disappoint.Lynette was the model of kindness and compassion, even for a small rabbit such as our Lady Sif. We were quoted an affordable price and were told to bring her as soon as we could. We brought her down the same day and Lynette warmly greeted us and cried with us.A short time later we were notified that our rabbit's remains were ready. We got a nice urn with her name, remains, and fur clippings. We also got a nice shadow box with her paw prints inside.This will be our go-to for all our animals. Lynette, you blessed us so much and we thank you.
annette dennis
I highly recommend Texas Veterinary Passages. They were so compassionate and caring in handling the most difficult day for us and our big beautiful girl, Luna. I canβt say thank you enough for helping us get through it all. The memorial items are beautiful! Love to you all for the wonderful work you do. God Bless You! β€οΈπΎπ