Customer Reviews Summary
Cimarron Pet Cemetery and Crematory is highly praised for its compassionate service and professionalism during a difficult time. Many customers commend the staff for their kindness, transparency in pricing, and the quality of the urns and memorial options provided. However, there are some negative experiences regarding unfulfilled requests and a decline in service quality compared to previous visits.
Cynthia Aguilera
My sweet Taylor passed away July 3rd and Cimarron pet cemetery and crematory were absolutely above and beyond when it came to taking care of my big cowgirl. Every time I spoke with them they gave me their condolences, the two ladies that work there are angels for the people who have lost their dearly loved pets. I absolutely highly recommend them. The quality of the urn that my sweet Taylor rests in is beautiful and the paw print that they gave me drew me to tears because I could see her and I can continue to see her everyday through that paw print. Thank you once again you were above and beyond.
shanna tynes-dunlap
Tilley, best cat ever. Tilley passed away on January 15, 2025, I got her when she was a day old in Fall of 2008 and she was with me everyday until then. They are amazing and always have been. They care about you and your four legged family members just as much! They do a beautiful job of the wooden boxes help you through the process. Thank you for all you do! God bless.
Tracy Fox
The staff/owners of this place are the best. Carla was so sweet and explained the process and expenses. Their prices are great. Camille was so kind when we brought our fur baby out to her. Thank you so very much for the way you handled this grieving momma.
Erica Gould
I have had 2 very special babies cremated at Cimarron this year (a bunny and a rat) and the level of care and compassion they show is unmatched. They provide the remains in a beautiful mahogany box engraved to your personal wishes and offer a variety of options as well. I cannot recommend cimarron enough if you are in the position of needing their services.
Cynthia Aguilera
My sweet Taylor passed away July 3rd and Cimarron pet cemetery and crematory were absolutely above and beyond when it came to taking care of my big cowgirl. Every time I spoke with them they gave me their condolences, the two ladies that work there are angels for the people who have lost their dearly loved pets. I absolutely highly recommend them. The quality of the urn that my sweet Taylor rests in is beautiful and the paw print that they gave me drew me to tears because I could see her and I can continue to see her everyday through that paw print. Thank you once again you were above and beyond.
shanna tynes-dunlap
Tilley, best cat ever. Tilley passed away on January 15, 2025, I got her when she was a day old in Fall of 2008 and she was with me everyday until then. They are amazing and always have been. They care about you and your four legged family members just as much! They do a beautiful job of the wooden boxes help you through the process. Thank you for all you do! God bless.
Tracy Fox
The staff/owners of this place are the best. Carla was so sweet and explained the process and expenses. Their prices are great. Camille was so kind when we brought our fur baby out to her. Thank you so very much for the way you handled this grieving momma.
Erica Gould
I have had 2 very special babies cremated at Cimarron this year (a bunny and a rat) and the level of care and compassion they show is unmatched. They provide the remains in a beautiful mahogany box engraved to your personal wishes and offer a variety of options as well. I cannot recommend cimarron enough if you are in the position of needing their services.
Curt Flory
Our beloved dog died Sunday am. I called Cimaron, who was open even on Sunday, and let me take our precious girl's body out and leave until we could decide what to do. The ladies we dealt with were exceptionally kind, sympathetic, and compassionate, and treated our dearly departed with the greatest respect. I couldn't recommend them any more highly and am so thankful to them for the dignity they demonstrated. And they expressed their condolences both visits; drop off and to pick up her remains. Thank you Cimaron, you have my deepest respect.
Hillary Hutchins
We used in the past with our very first dog that passed and I was so disappointed. So unprofessional, didn't follow the couple of things that we asked. Fast forward to last week we had to put our dog down and again our "instructions" were not followed,if it couldn't be done we asked to be called. We were agreeable to pay more or extra for what we asked. The quality of the box was not was it used to be. An already horrible situation and then to get him back and things be so disappointing was really heartbreaking.
Ashley Escudero
Our precious Minnie passed away suddenly overnight and this place made one of the worst days of my life just a small amount better. They treated us with kindness, were willing to accommodate my special requests (a clip of her hair) and we were able to get paw print molds. They were compassionate and empathetic-and Iβm forever thankful for them.
Mike Graham
We lost are little girl of 12 years. They put us at ease..That when we get her back home ..That we would always have her too love. This is a place to go. If you call your pet part of your family ...Definitely give these them a try.
Tina Zalok
We had our cat cremated, the price was affordable and the service was perfect. Very friendly staff
Ben Amaya
Thank you so much for your help. Lucy was my best friend and I totally appreciated how I was treated. The staff at Cimarron really cared and took their time with me. I purchased the box and paw print and I'm truly happy with it, I get to keep her at home :) , thanks again.
Kathren Lofton
We unfortunately lost one of our most wonderful pets last week. Carla here at Cimarron made the process of getting our sweet Brutus cremated an easy one and even talked to us about her own experience. The keepsake box we received is absolutely beautiful and in the unfortunate event we need this service again, we will be returning here.
Lindsey L
We lost our family dog this past weekend and Cimarron made this process a lot easier. The box our baby came home to us in was beautiful and we even paid extra for a clay impression of his paw. I can't thank them enough for helping us in our grieving process and will definitely use them again when we unfortunately need their services with our other senior dog.
Rusty Betts
Cimarron took care of my boy after he unexpectedly passed away. My vets office kind of dropped the ball on the whole situation so things didnβt happen exactly how I wanted, but Cimarrons knew about it they did everything they could to make it right. I couldnβt have asked for a better place to handle such an emotional situation.
Ashli Johnson
Wouldnβt take my animals any other place. Thank you for being so kind.
Dawn Rivas
Cimarron Pet Cemetery & Crematory did an excellent job with my little Ellie. I lost Ellie tragically and they were able to pick her up from my vet's office the next morning. I opted for the velvet bag because I wanted to get a customized urn. Thank you for doing what you do Cimarron. It is truly appreciated, more than you could ever know.
Tanya Parker
Our Quinn passed and we usually buried our animals. My husband's back is bad so digging is a problem. We took him to be cremated. I looked at the fact several strong cultures have cremated for years. The people at Cimarron are very caring and compassionate. The box and pawprint were lovely.
colleen sartor
Such a great place! They offer such great service to help keep your baby in memory!
Clay Fowler
Cimarron is great! They picked up my dog at the vet's. They delivered her ashes back to my vet's office along with a note and a paw print with her name. I will treasure it! They are wonderful. Cimarron, thanks for taking such good care of my Lizzie!
Jodi Lincoln
This is not my first loss of a beloved pet friend, however, Cimarron Pet Cemetery and Crematorium sent my best buddy home to me in the most beautiful wooden box with his name deeply carved into the top. It was such a beautiful gift that I broke down into tears once again, but this time, not for my loss, but the kindness and beautiful final lasting resting place for my cat, George, aka Bubba Dude. Thank you Cimarron for a gift I will forever cherish.
Jeanne S
Had 2 of our fur babies cremated there. Excellent care given. We will miss them but they are home with us and kept in a special place at our home. Highly recommend the service given. A lot of compassion and understanding of our loss.
MAXIMUM WEB
My dog was like my child. He passed away last Wednesday and my heart broke. After putting him down, I called and took his body to Cimmaron. The process was smooth and we were treated very well. The cost is very reasonable for the service they provide.
Sylvia Garcia
My Gemma passed away earlier this week and even though I fell apart while dropping her off, the staff was very understanding and comforting. Thank you for taking care of my baby girl, Iβm so glad to have her home again!
Amy L. Penn
I cannot say enough good things about Cimmaron Pet Cemetary and Crematory. So kind, so compassionate, and made a very difficult day better by assuring my dog was going to be taken care of. The Urn is absolutely beautiful.
manuel mireles
Two of our babies, ( SnickerDoodles & Falkor F. Baby ) had a really UGLY ordeal. My family was DEVASTATED π’π. Which really doesn't amount to the feeling at all, however CIMARRON Pet Cemetery & Crematory services were a piece of relief when we were down, and in a very dark place. Our babies were coming back home to us ππ!! The overall experience took place within a few days, and the devotion & quality MY FAMILY was given was truly Amazing.. The OAK boxes were BEAUTIFUL & we got their Paw prints in a heart made of clay. If we could give CIMARRON more than 5 stars we would. Thank you for being there for my family in our time of NEED!!! THIS WAS A BLESSING ππ½ππ½
Jade Byars
This is the second time we have had to use Cimarron for our pets. As before, kind, and caring. Thank you for taking care of our fur babies.
Patty Pare
What a wonderful beautiful way to get my baby back. Brought me to tears again. He was returned to me in a wooden box with his name embossed on the top. Just a wonderful way to have a friend with you. Will always use when we have a need!
Juan Gutierrez
If you think that when my beloved Sherman passes away i,d consider putting him in that terrible looking cemetery in your commercial your crazy!
Vicki Barnett
Ref: Maxx BarnettStaff very professional & kind. Extremely accommodating, which helped tremendously during such a difficult time. Will definitely recommend to friends & family. Thank you Camille & Staff!!VIcki
Karina Cortez
Great experience here, I would definitely recommend. She was very kind and accommodating. It was comforting knowing my Yuki was in good hands.
Bradley Cyr
Amazing group of folks that have taken great care of my furrbabies Finn and Tee-Jay. Thank you so much for what yβall do. Iβm sure itβs not an easy job, but nevertheless, yβall do amazing work.
Cynthia Aguilera
My sweet Taylor passed away July 3rd and Cimarron pet cemetery and crematory were absolutely above and beyond when it came to taking care of my big cowgirl. Every time I spoke with them they gave me their condolences, the two ladies that work there are angels for the people who have lost their dearly loved pets. I absolutely highly recommend them. The quality of the urn that my sweet Taylor rests in is beautiful and the paw print that they gave me drew me to tears because I could see her and I can continue to see her everyday through that paw print. Thank you once again you were above and beyond.
shanna tynes-dunlap
Tilley, best cat ever. Tilley passed away on January 15, 2025, I got her when she was a day old in Fall of 2008 and she was with me everyday until then. They are amazing and always have been. They care about you and your four legged family members just as much! They do a beautiful job of the wooden boxes help you through the process. Thank you for all you do! God bless.
Tracy Fox
The staff/owners of this place are the best. Carla was so sweet and explained the process and expenses. Their prices are great. Camille was so kind when we brought our fur baby out to her. Thank you so very much for the way you handled this grieving momma.
Erica Gould
I have had 2 very special babies cremated at Cimarron this year (a bunny and a rat) and the level of care and compassion they show is unmatched. They provide the remains in a beautiful mahogany box engraved to your personal wishes and offer a variety of options as well. I cannot recommend cimarron enough if you are in the position of needing their services.
Curt Flory
Our beloved dog died Sunday am. I called Cimaron, who was open even on Sunday, and let me take our precious girl's body out and leave until we could decide what to do. The ladies we dealt with were exceptionally kind, sympathetic, and compassionate, and treated our dearly departed with the greatest respect. I couldn't recommend them any more highly and am so thankful to them for the dignity they demonstrated. And they expressed their condolences both visits; drop off and to pick up her remains. Thank you Cimaron, you have my deepest respect.
Hillary Hutchins
We used in the past with our very first dog that passed and I was so disappointed. So unprofessional, didn't follow the couple of things that we asked. Fast forward to last week we had to put our dog down and again our "instructions" were not followed,if it couldn't be done we asked to be called. We were agreeable to pay more or extra for what we asked. The quality of the box was not was it used to be. An already horrible situation and then to get him back and things be so disappointing was really heartbreaking.
Ashley Escudero
Our precious Minnie passed away suddenly overnight and this place made one of the worst days of my life just a small amount better. They treated us with kindness, were willing to accommodate my special requests (a clip of her hair) and we were able to get paw print molds. They were compassionate and empathetic-and Iβm forever thankful for them.
Mike Graham
We lost are little girl of 12 years. They put us at ease..That when we get her back home ..That we would always have her too love. This is a place to go. If you call your pet part of your family ...Definitely give these them a try.
Tina Zalok
We had our cat cremated, the price was affordable and the service was perfect. Very friendly staff
Ben Amaya
Thank you so much for your help. Lucy was my best friend and I totally appreciated how I was treated. The staff at Cimarron really cared and took their time with me. I purchased the box and paw print and I'm truly happy with it, I get to keep her at home :) , thanks again.
Gaela Lindsey
Camille has done right by both Syrup and Honeychicken. She was understanding and very compassionate.
Resa Carson
Friendly staff. Made us feel right at home after we lost our baby. Highly recommend!!
Shawna Demel
Good people, VERY CARING, they have handled 2 of our fur babies. They understand that our fur babies are family!
Becky Borah
Camille is amazing. So very caring from the first phone call the way thru. Thank you so much and God bless.
Rebecca H
My beloved pet's cremation was done with care and dignity. These are wonderful people.
Sharon Sinyard
This business has the kindest and most compassionate people to help you at such a sad time. I thank Jesus for these people and this business..
Denise Newsome
Truly wonderful and caring people.
zSH4D03z
Steve Jones
April Dunlop
Kathren Lofton
We unfortunately lost one of our most wonderful pets last week. Carla here at Cimarron made the process of getting our sweet Brutus cremated an easy one and even talked to us about her own experience. The keepsake box we received is absolutely beautiful and in the unfortunate event we need this service again, we will be returning here.
Lindsey L
We lost our family dog this past weekend and Cimarron made this process a lot easier. The box our baby came home to us in was beautiful and we even paid extra for a clay impression of his paw. I can't thank them enough for helping us in our grieving process and will definitely use them again when we unfortunately need their services with our other senior dog.
Rusty Betts
Cimarron took care of my boy after he unexpectedly passed away. My vets office kind of dropped the ball on the whole situation so things didnβt happen exactly how I wanted, but Cimarrons knew about it they did everything they could to make it right. I couldnβt have asked for a better place to handle such an emotional situation.
Ashli Johnson
Wouldnβt take my animals any other place. Thank you for being so kind.
Dawn Rivas
Cimarron Pet Cemetery & Crematory did an excellent job with my little Ellie. I lost Ellie tragically and they were able to pick her up from my vet's office the next morning. I opted for the velvet bag because I wanted to get a customized urn. Thank you for doing what you do Cimarron. It is truly appreciated, more than you could ever know.
Tanya Parker
Our Quinn passed and we usually buried our animals. My husband's back is bad so digging is a problem. We took him to be cremated. I looked at the fact several strong cultures have cremated for years. The people at Cimarron are very caring and compassionate. The box and pawprint were lovely.
colleen sartor
Such a great place! They offer such great service to help keep your baby in memory!
Clay Fowler
Cimarron is great! They picked up my dog at the vet's. They delivered her ashes back to my vet's office along with a note and a paw print with her name. I will treasure it! They are wonderful. Cimarron, thanks for taking such good care of my Lizzie!
Jodi Lincoln
This is not my first loss of a beloved pet friend, however, Cimarron Pet Cemetery and Crematorium sent my best buddy home to me in the most beautiful wooden box with his name deeply carved into the top. It was such a beautiful gift that I broke down into tears once again, but this time, not for my loss, but the kindness and beautiful final lasting resting place for my cat, George, aka Bubba Dude. Thank you Cimarron for a gift I will forever cherish.
Jeanne S
Had 2 of our fur babies cremated there. Excellent care given. We will miss them but they are home with us and kept in a special place at our home. Highly recommend the service given. A lot of compassion and understanding of our loss.
Adriana Zarate
Leticia Longoria
Gregg Hoffman
Kellie Lujan
Cindy Champlin
Clorissa Velasquez
Ruth Jackson
Ryan Walker
Britteny Roberts
tara bratcher
MAXIMUM WEB
My dog was like my child. He passed away last Wednesday and my heart broke. After putting him down, I called and took his body to Cimmaron. The process was smooth and we were treated very well. The cost is very reasonable for the service they provide.
Sylvia Garcia
My Gemma passed away earlier this week and even though I fell apart while dropping her off, the staff was very understanding and comforting. Thank you for taking care of my baby girl, Iβm so glad to have her home again!
Amy L. Penn
I cannot say enough good things about Cimmaron Pet Cemetary and Crematory. So kind, so compassionate, and made a very difficult day better by assuring my dog was going to be taken care of. The Urn is absolutely beautiful.
manuel mireles
Two of our babies, ( SnickerDoodles & Falkor F. Baby ) had a really UGLY ordeal. My family was DEVASTATED π’π. Which really doesn't amount to the feeling at all, however CIMARRON Pet Cemetery & Crematory services were a piece of relief when we were down, and in a very dark place. Our babies were coming back home to us ππ!! The overall experience took place within a few days, and the devotion & quality MY FAMILY was given was truly Amazing.. The OAK boxes were BEAUTIFUL & we got their Paw prints in a heart made of clay. If we could give CIMARRON more than 5 stars we would. Thank you for being there for my family in our time of NEED!!! THIS WAS A BLESSING ππ½ππ½
Jade Byars
This is the second time we have had to use Cimarron for our pets. As before, kind, and caring. Thank you for taking care of our fur babies.
Patty Pare
What a wonderful beautiful way to get my baby back. Brought me to tears again. He was returned to me in a wooden box with his name embossed on the top. Just a wonderful way to have a friend with you. Will always use when we have a need!
Juan Gutierrez
If you think that when my beloved Sherman passes away i,d consider putting him in that terrible looking cemetery in your commercial your crazy!
Vicki Barnett
Ref: Maxx BarnettStaff very professional & kind. Extremely accommodating, which helped tremendously during such a difficult time. Will definitely recommend to friends & family. Thank you Camille & Staff!!VIcki
Karina Cortez
Great experience here, I would definitely recommend. She was very kind and accommodating. It was comforting knowing my Yuki was in good hands.
Bradley Cyr
Amazing group of folks that have taken great care of my furrbabies Finn and Tee-Jay. Thank you so much for what yβall do. Iβm sure itβs not an easy job, but nevertheless, yβall do amazing work.
Bobby Bell
Danisha B
debbie grade
Tina Benton