Eterneva

Pet Cremation in Kerrville, Texas

Individual (Private) Cremation Compassionate Service Transparent Pricing
Speedy Return of Ashes Communication Issues Pricing Concerns
4.9 86 reviews

Customer Reviews

Customer Reviews Summary

Eterneva has received overwhelmingly positive reviews for its compassionate service and transparent process in creating memorial diamonds from ashes. Customers frequently mention the emotional support provided by the staff, the quality of the diamonds, and the personalized updates throughout the process. Many express gratitude for the opportunity to memorialize their loved ones in such a meaningful way, often describing the experience as healing and transformative.

Lauren S

Lauren S

7 months ago

The entire process with Eterneva from start to finish has been exceptional, with customer service (and satisfaction) that is second to none. Each email and video was so obviously well-written and tastefully done and made me feel like you all were just as emotionally invested into this process as I and my family have been. Eterneva has allowed us to take a very traumatic loss and turn it into a unique and wonderful family heirloom that we will treasure for the rest of our lives. I have recommended Eterneva to all of my friends and family, and I have given your company's name and information to my local jeweler to pass on to interested clientele as they're now proud to say they've worked with their very first memorial diamond! I want to thank Kelly and each and every one of you at Eterneva from the very bottom of my heart for making this a seamless and wonderful process, I am so grateful this company exists!Thank you, thank you, thank you!!

Amy Callister

Amy Callister

a year ago

Two years ago I lost my 15 year old daughter to natural causes. My daughter was always about sparkles and glitter. Serendipitously, she and I had watched Shark Tank years before she passed, and saw how loved ones’ ashes could be turned into diamonds. As a young teenager she told anyone that would listen that she would one day wear her mom and dad, and when the day came, she too would be a diamond. We would laugh and figured these were the extravagant musings of a teenager. When faced with tragedy, we didn’t hesitate in contacting Eterneva, and from the very first call, they honored my daughter. They called her by name, and spoke about her interests. Every communication included a picture of her. Throughout her journey to the beautiful diamond she is today, they would send me thoughtfully curated videos, so that I would know where she was and how it was going. I love that the company was born out of grief, to help others heal in their grief journey. I love that they have researched grief and honor the ones that are gone in such a respectful way. I felt that my daughter was always in hands of individuals that honored her. I would recommend Eterneva to anyone that has unfortunately joined this journey of grief and loss. May you find peace, comfort, and healing.

michelle oliver

michelle oliver

10 months ago

Losing my only son was the hardest thing I have ever experienced and still am. He had told his fiancé and me one night at dinner if anything were to ever happen to him he wanted us to have diamonds made from his ashes. As hard as it was, we followed through with this wish. To say we are in love with our final pieces is an understatement. The quality is beyond perfect. They made our entire experience a positive one. They were in constant communication with us both throughout. I cannot thank Kelly, our personal specialist enough. She was here for us and answered all of our questions. He will always be with me. 💚

Fields Lanita (Resilient)

Fields Lanita (Resilient)

a year ago

My diamond was made in about a year. They save enough Carbon to make up to 4 diamonds, so I don’t have to send any more ashes when I want to make more. The team is very friendly and knowledgeable. They partnered with an insurance copy to insure the diamonds. They have a cool wall of pictures of loved ones. They gave me all kinds of trinkets and their jeweler designed an amazing setting for me my diamond.

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