Customer Reviews Summary
Eterneva has received overwhelmingly positive reviews for its compassionate service and transparent process in creating memorial diamonds from ashes. Customers frequently mention the emotional support provided by the staff, the quality of the diamonds, and the personalized updates throughout the process. Many express gratitude for the opportunity to memorialize their loved ones in such a meaningful way, often describing the experience as healing and transformative.
Lauren S
The entire process with Eterneva from start to finish has been exceptional, with customer service (and satisfaction) that is second to none. Each email and video was so obviously well-written and tastefully done and made me feel like you all were just as emotionally invested into this process as I and my family have been. Eterneva has allowed us to take a very traumatic loss and turn it into a unique and wonderful family heirloom that we will treasure for the rest of our lives. I have recommended Eterneva to all of my friends and family, and I have given your company's name and information to my local jeweler to pass on to interested clientele as they're now proud to say they've worked with their very first memorial diamond! I want to thank Kelly and each and every one of you at Eterneva from the very bottom of my heart for making this a seamless and wonderful process, I am so grateful this company exists!Thank you, thank you, thank you!!
Amy Callister
Two years ago I lost my 15 year old daughter to natural causes. My daughter was always about sparkles and glitter. Serendipitously, she and I had watched Shark Tank years before she passed, and saw how loved ones’ ashes could be turned into diamonds. As a young teenager she told anyone that would listen that she would one day wear her mom and dad, and when the day came, she too would be a diamond. We would laugh and figured these were the extravagant musings of a teenager. When faced with tragedy, we didn’t hesitate in contacting Eterneva, and from the very first call, they honored my daughter. They called her by name, and spoke about her interests. Every communication included a picture of her. Throughout her journey to the beautiful diamond she is today, they would send me thoughtfully curated videos, so that I would know where she was and how it was going. I love that the company was born out of grief, to help others heal in their grief journey. I love that they have researched grief and honor the ones that are gone in such a respectful way. I felt that my daughter was always in hands of individuals that honored her. I would recommend Eterneva to anyone that has unfortunately joined this journey of grief and loss. May you find peace, comfort, and healing.
michelle oliver
Losing my only son was the hardest thing I have ever experienced and still am. He had told his fiancé and me one night at dinner if anything were to ever happen to him he wanted us to have diamonds made from his ashes. As hard as it was, we followed through with this wish. To say we are in love with our final pieces is an understatement. The quality is beyond perfect. They made our entire experience a positive one. They were in constant communication with us both throughout. I cannot thank Kelly, our personal specialist enough. She was here for us and answered all of our questions. He will always be with me. 💚
Fields Lanita (Resilient)
My diamond was made in about a year. They save enough Carbon to make up to 4 diamonds, so I don’t have to send any more ashes when I want to make more. The team is very friendly and knowledgeable. They partnered with an insurance copy to insure the diamonds. They have a cool wall of pictures of loved ones. They gave me all kinds of trinkets and their jeweler designed an amazing setting for me my diamond.
Lauren S
The entire process with Eterneva from start to finish has been exceptional, with customer service (and satisfaction) that is second to none. Each email and video was so obviously well-written and tastefully done and made me feel like you all were just as emotionally invested into this process as I and my family have been. Eterneva has allowed us to take a very traumatic loss and turn it into a unique and wonderful family heirloom that we will treasure for the rest of our lives. I have recommended Eterneva to all of my friends and family, and I have given your company's name and information to my local jeweler to pass on to interested clientele as they're now proud to say they've worked with their very first memorial diamond! I want to thank Kelly and each and every one of you at Eterneva from the very bottom of my heart for making this a seamless and wonderful process, I am so grateful this company exists!Thank you, thank you, thank you!!
Amy Callister
Two years ago I lost my 15 year old daughter to natural causes. My daughter was always about sparkles and glitter. Serendipitously, she and I had watched Shark Tank years before she passed, and saw how loved ones’ ashes could be turned into diamonds. As a young teenager she told anyone that would listen that she would one day wear her mom and dad, and when the day came, she too would be a diamond. We would laugh and figured these were the extravagant musings of a teenager. When faced with tragedy, we didn’t hesitate in contacting Eterneva, and from the very first call, they honored my daughter. They called her by name, and spoke about her interests. Every communication included a picture of her. Throughout her journey to the beautiful diamond she is today, they would send me thoughtfully curated videos, so that I would know where she was and how it was going. I love that the company was born out of grief, to help others heal in their grief journey. I love that they have researched grief and honor the ones that are gone in such a respectful way. I felt that my daughter was always in hands of individuals that honored her. I would recommend Eterneva to anyone that has unfortunately joined this journey of grief and loss. May you find peace, comfort, and healing.
michelle oliver
Losing my only son was the hardest thing I have ever experienced and still am. He had told his fiancé and me one night at dinner if anything were to ever happen to him he wanted us to have diamonds made from his ashes. As hard as it was, we followed through with this wish. To say we are in love with our final pieces is an understatement. The quality is beyond perfect. They made our entire experience a positive one. They were in constant communication with us both throughout. I cannot thank Kelly, our personal specialist enough. She was here for us and answered all of our questions. He will always be with me. 💚
Fields Lanita (Resilient)
My diamond was made in about a year. They save enough Carbon to make up to 4 diamonds, so I don’t have to send any more ashes when I want to make more. The team is very friendly and knowledgeable. They partnered with an insurance copy to insure the diamonds. They have a cool wall of pictures of loved ones. They gave me all kinds of trinkets and their jeweler designed an amazing setting for me my diamond.
Brittany Ryan
I’d highly recommend Eterneva to anyone who is searching for a way to memorialize their loved one who has passed! They helped me through the grieving process and kept me up to-date on every step of the process. Cannot thank them enough for such an amazing outcome.
Devin Zimmer
I sent my heart dog's ashes to be made into a diamond. I chose a .4-.49c, heart cuts green diamond and had it set in a ring with filigree and two pink sapphires. The whole process was extremely cathartic and beautiful. It took about 13 months from sending to receiving. I ended up documenting my whole journey on my Facebook page and Instagram. I would 100% use this company again. Everyone was so compassionate and lovely to work with. I get compliments on my ring all the time and even other people get teary when they see it. My girl was very special and needed something equally as special as a memorial. I am so, so glad I went this route.
Krista Bradley
Eterneva was a great experience. I'd recently lost my husband to cancer and was simultaneously grieving his loss while trying to navigate life with two teenagers and a job all alone for the first time ever.Kelly and the team were so caring and communicative during the whole 18 month process. I appreciated them checking in with me not only on how the diamond was coming along, but also on me as a person.I really appreciated the care that they took in learning my story and in making sure that I knew that Joel was also being handled with great care through the whole process. I'm so happy to have worked with Eterneva and am happy to have Joel with me forever.
Megan Harris
My family and I used Eterneva when my dad passed away and I cannot provide enough praise for them. Their understanding of our grief and desire to give us a little piece of our dad back was truly everything. We worked with them on 4 diamonds in the process one broke but they were able to salvage 2 diamonds from it, and they still created another diamond to meet the original sizing. We also were under a bit of a deadline, as we wanted to give one of my sisters her diamond as a surprise wedding gift - Eterneva and their jewelry designer worked hard to make this happen. I cannot thank them enough or recommend them enough.
Brittney Thompson
The service, care, love, support and the finished product that I received from Eterneva was absolutely flawless. Everyone at the Eterneva team was sincere and thoughtful with everything that they did. I loved how they kept me in loop in regards to what was happening with my mom’s ashes. Everything felt so sincere, which I feel like is a challenging thing to accomplish when you’re dealing with the loss of a loved one. Also, the packaging was amazing! My welcome package came with a personalized video! I can’t recommend this service enough. I love looking down at my hand and seeing my beautiful mom in the form of a diamond. I promise, you won’t regret it!
Zochi Flores
Adelle and Team Eterneva were supporting throughout the whole process. Every person I was in contact with, ensured that my mother’s ashes were in the best care. What stood out to me was the process update that was sent throughout the whole process along with the gentle reminders of sending out cards and photos of my beloved. I was touched during the holidays when they fitted me a book about grieving. This helped out so much with processing emotions that are associated with grievances. I plan on using Eterneva for my father’s ashes and probably add them in my future will for my ashes. Thank you Team Eterneva and Adelle!
Erin Gambolati
I had the most wonderful experience working with Eterneva, but as is apparent from other reviews, this is not atypical. Every single person that I came in contact with throughout my journey was kind, thoughtful and managed my expectations to the highest degree. I was brought into the Eterneva family with a personalized welcome, and was kept apprised with constant updates (Thank you, Kelly!) throughout my one year journey. My finalized product, a gorgeous ring with a green diamond for my mom, is more than I could have ever imagined. This company is incredible and I will continue to recommend them to everyone I know.
Sally Showman
What a treasure! Having a loved one pass is crushing. Somehow in the whirlwind of grief and planning my dad’s funeral, my sister found Eterneva. She suggested we make diamonds from my dad’s ashes. I am so incredibly glad she found Eterneva and that we all moved forward with making the diamonds. Eterneva as a company is gentle and nurturing. You feel cared for as they walk you through the process of diamond creation. If I were advising a friend on the process, I’d tell them to be patient and let go of a timeline expectation. Our diamonds took longer than expected and it was hard to wait, but it was worth it. I find myself touching my ring and acknowledging dad several times a day. He’s even more present in my life now that I’m wearing this beautiful ring. What a beautiful tribute to a beautiful person who lived a beautiful life.
Lori Diem
When you lose someone remarkable from your life, you will forever want to remember and cherish them in a special way. Eterneva helped me to create the trigger that elicits the incredible and amazing memories of the times and love that I shared with my husband John. He had the most amazing blue eyes and it was Eterneva that helped me create the beautiful diamond that is blue like those amazing eyes that I cherish. I had the diamond set in a ring that includes diamonds from our wedding rings. (Photo below) Every morning when I put it on, I start my day with those beautiful memories of our journey through life and love. This ring will be passed on to family for generations to come and trigger amazing memories for them as well.Eterneva is made up of people who seek to change the way we feel about end of life plans. I did not want an urn on my shelf or a resting place to visit once in a while. With the help of Eterneva, I now have John with me every day. I am able to feel his love every time I look at it.I had the opportunity to work with both Adele and Garrett (co-founders) throughout my journey with Eterneva. I can not say enough about the compassion, integrity and caring they showed me. This company is the real deal. They created a "real" diamond that my jeweler was very impressed with. I had my diamond appraised and the jeweler was amazed with what he learned about the company as he worked with me to design my special memorial.I think many people hesitate over the cost to do something like this. I believe the I would have spent as much money planning a funeral and putting my money into the ground or an urn. Every penny I spent comes back to me every time I look at this ring and remember all the love, joy and special moments we shared.Thank you Adelle and Garrett for the support throughout this journey and the drive to create this company to memorialize those who forever hold our hearts.
Melissa Simpson
In July 2017, I suddenly and unexpectedly lost my siamese cat Chai. I wanted something more useful and beautiful to remember her by than just an urn sitting on a shelf. I found Eterneva online and I am very glad I did. Adelle called me to discuss the process of making a memorial diamond from her ashes and assured me that they handle the ashes with the utmost care. I decided that I would make her into a blue diamond to represent her beautiful blue eyes. After placing a deposit which went towards the final cost of my diamond, Eterneva shipped me a kit which I used to order the shape and size of the diamond I wanted and to return the ashes. Eterneva and Adelle were a pleasure to work with. They kept me updated on how the diamond-making process was coming along and helped me design a custom necklace setting for Chai's diamond. Eterneva really made me feel like a valued customer and in July 2018 a courier hand delivered Chai's diamond in the necklace to me. The whole process was an amazing experience and really helped me deal with the loss of a beloved pet and family member.
Stacy Padilla
Our journey with Eterneva began when I was looking into options to memorialize our beautiful Havanese, Allie, who we lost after a brave fight with hemangiosarcoma. I was devastated to think that all her energy, light and beauty would be represented by the palm-sized teak box that held her remains. It simply wasn’t enough to honor the amazing creature she was and how deeply she touched our lives.From our first interaction with Adelle, I knew that we had made the right choice in Eterneva. She explained the entire process to us, answered all our questions and really put our mind at ease.Since we still had a living dog at home, Nattie, we were relieved to find out that we could combine Allie’s ashes with hair clippings from Nattie to create our diamonds. We decided on yellow… for our two little sunshines!I’ll admit it took us a month after our kit arrived to even fill the container with Allie’s remains. My best friend was the brave one because I just couldn’t bring myself to let a part of her go.Adelle sent us updates and pictures throughout the entire process. We watched as our little girls were transformed from ashes and hair, to carbon, to raw diamonds, to cut diamonds that were finally placed in custom designed pendants. I cried on delivery day and was so humbled to have this remarkable piece of my babies to hold on to forever.Losing someone you love is always the hardest part of life’s journey, but Eterneva gives you an opportunity to take that loss and turn it in to something beautiful. Words will never be able to express how grateful I am to both Adelle and Eterneva for being a part of our family’s journey.
T K
When I heard about my father's cancer it was beyond overwhelming. Over the weeks that followed, I felt a deep desire to find a way to keep his memory close. That’s when, as fate would have it, I stumbled across a Shark Tank episode with Eterneva right there providing my heart the answer it needed. I sent my Dad a text that evening with the idea and the ask if he'd be okay if I used some of his ashes for a memorial diamond - to have him with me always. We later talked more in depth about it and cried, from the pain of his suffering as well as the joy that we would still be connected after he passed.From the initial inquiry to the delivery of the diamond, the team at Eterneva made the entire experience very easy in a sad time. What stood out was their genuine care and understanding. They took the time to listen to my father's story, his passions, and what made him unique. It wasn’t just about creating a diamond, it was about crafting a meaningful tribute. I’m grateful to them for turning my vision of a lasting tribute into a reality and now have a beautiful memorial diamond ring, with a color that matched my father's eyes, with me every day. I am beyond grateful to Eterneva for providing the opportunity to carry the memory of my father with me forever.
Mizmee
Wow..... what I not say about Eterneva! I lost my husband to COVID-19 and it was the most saddest day of my life. After having to do cremation with no family or friends I started looking in something that I carry him with me every day, after a lot of researching I found this company. I read the reviews and watched the process of making a diamond out of ashes. I contacted them and from that point on they have been like family and also helping me through this grieving process. From the CEO to Ashley and Brooke and I’m sure to many others I haven’t meet, they kept me informed of every process and very kind with send some cookie mix during the holidays because this was something my husband and baby boy did baked cookies. When I received my ring, I was filled with love and sadness at the same time. I picked something that would stay with my wedding set, and it came out perfect. So if you ever have doubts on doing this don’t. Thank you all for helping me though this long process and wave I’m riding . By the way I picked a blue diamond 💎 and I love it
Kay Batt
Definitely one of my best decisions! My husband and I had discussed the idea of having ashes made into diamonds after he was diagnosed with stage 4 cancer. When the time came, I went to work doing some research. I decided on Eterneva and couldn't be happier with my choice. They have a wonderful staff who guide you through every step of the process. They are so kind and caring. I took my diamond to my hometown jeweler to be set in a ring. He was very impressed with the quality. I highly recommend Eterneva to everyone!!
Michelle Gentry-Wiseman
I love the beautiful diamond that Eterneva made for me. The entire experience was really very wonderful. Having this piece of my daughter with me everyday brings a smile to my face when I look down and see the sparkle. It shines just like she did.Positive Responsiveness, Quality, Professionalism …More
Angela Polhill-Payne
When my husband passed in 2020, the first thing that came to mind was making him into a diamond 💎. We had always talked about it, so when I had to research 🧐 a company Eterenva met all of my expectations. The staff ( Jesse ) was very wonderful and informative with all of my questions and kept me apprised of all the processes of turning my husbands, ashes into a Blue diamond and then set into his wedding band. Highly recommend this company and the staff. Thank you so much for the experience.😊😊
Cecelia Fresh
In December of 2017 I had to say goodbye to my beloved Cali. A tortoise shell kitty. We were together for 11 years and very connected. Things were pretty much a blur for me at that time, but I remembered a friend telling me that you can get a diamond made from the ashes of your pet. So, I just googled that and up came Eterneva as the first option of several links to click on. I clicked on it and through the tears ended up navigating an amazing site. Then to my delight, I ended up speaking with an even more amazing contact at the company, co-founder Garrett Ozar. He literally talked me through the whole process and it made things very easy for me during this very difficult time when I had too much on my plate to deal with - it was a God send. I also heard from Adelle Archer the other co-founder on a few occasions, with updates on "Cali's" progress as they formed her ashes into diamonds. It was a very personal thing. Most of all, it helped to have somebody to talk to regarding my grief from the loss of Cali. They both sat on the phone listening to me as I cried and told them our story. I am really glad I chose Eterneva. This whole process was just as special to me as Cali. She is now a gorgeous .5 carat midnight-blue diamond :)
Hannah Mollsen
I researched as hard as possible to find a place where my Dad’s s ashes would not be accidentally misplaced through the years when I came across Eterneva. The amount of care that was given by every employee was incredible. I was given email updates and sent videos of the process to make this process even easier. I received my Dad's diamond yesterday and was speechless. It’s beautiful and I can’t believe he will be here all the time. Thank you Eterneva ♥️
Laura Jones
Losing my mom was unexpected and left me absolutely heartbroken. She was an incredible person and most importantly she was my best friend. I turned to Eterneva to honor my mom and have her ring with stories of her passed down to future generations. My goal was to keep her memory alive but I ended up with so much more. Through this journey I have found peace. I was able to let my moms physical form go and I began to grieve and cope with my loss. I have had the most incredible experience with Eterneva. Shelly, Maddie, Alyx, Nathan and Rae you each played a pivotal role in turning the most traumatic experience in my life into a thing of remembrance and beauty. Hannah, the love letter left me speechless and brought both laughter and tears. My mom is absolutely stunning, this process, and the Eterneva staff has meant the world to me and if I could give more than 5 stars I would.
Carly Lauren
I had my dogs ashes made into a diamond and he’s flawless as ever! The company staff was very kind and kept me updated through the whole process. The jewelry designer also was able to shape my ring to fit my work needs - diamond is very secure and doesn’t catch on my gloves etc
Bethany Sparks
Eterneva made a beautiful diamond from my son’s ashes. Throughout the process they have communicated with me about each step. They have been extremely compassionate and attentive, taking great care through each step. They are amazing!
Jodi Hunniford
1.5 years ago, I lost my husband/soulmate and best friend to Brain Cancer at 52.1 month prior to his passing he told me he wanted me to turn some of his ashes and my hair into a diamond after he passed; a diamond that sparkled, brought beauty, memories, light, warmth, love and a smile to my face everyday while wearing it. Unbeknownst to me, he had already researched this idea and found the best company out there, but no surprise, as that’s who he was. All I needed to do is follow through with his request.There aren’t enough words to express my positive experience with Eterneva. They made me feel like family from the second I reached out, right up to my husband’s homecoming. The Eterneva family, truly understand and care, they live by love, care, compassion, empathy and understanding. They walk the grief journey with you, hand in hand. The team is very professional and knowledgeable. They are prompt to respond to questions and keep you updated and well informed along every step of the way. I’ve never experienced such profound communication from an organization; giving 5-stars is underrated.This has been one of the most amazing experiences of my life (the other, being with my husband); 1 year 3 months later and he just arrived home.Thank you Eterneva and a huge special thanks to Kelly; you made this journey very special for me – forever grateful.Would highly recommend.Nurse - Canada
Blake Weiler
This was the best experience in any jewelry purchase I have made. The level of customer service, care and detail was outstanding. Eterneva leaves nothing for you to worry about. You are informed EVERY step of the process. We couldn’t be happier with the investment we made. I want a job with Eterneva!!!
Dorie Herman
My Eterneva diamond ring of my beloved dog Chloe is one of my most treasured possessions. Working with the team at Eterneva was an absolute pleasure. I knew her remains were cared for and about from the moment they left my hands until the moment she was returned to me. And when my own father passed away unexpectedly in the middle of the process, the team from Eterneva could not have been more supportive and kind. They turned a sad situation into one I felt loved and cared for. And the end product means even more to me because of it. I am so thankful to have had the opportunity to honor my sweet Chloe with Eterneva.
Sahil Kothari
Hey my family just received an Eterneva diamond for my beautiful grandmother who passed away. Death, like Life, are things that we all will go through, but its never easy for anyone to grieve when someone close passes away. My expression when I received my grandmother's diamond was WOW. The joy that it brought back home was with meaning and a true sense of connection. My family is also in the diamond & jewelry industry for decades - and there are many companies who claim various things. But here with Eterneva, I personally felt there was a high degree of trust and transparency. Customer service was there along the whole waiting-period to share what was happening, and any questions were easily answered. Pricing was a little on the higher side, but we felt it was worth it because of the confidence and reliability. Mark Cuban is also an investor which gave our family added comfort and integrity. Thank you Adelle and the full Eterneva team, the purpose of your company is high and we hope you can enrich the memories of many more to come!
Sydnie Konjevich
I can’t recommend this company enough. I recently lost my father and wanted to create something special to remember him by. This entire team was beyond respectful and kind throughout the entire process. They provided updates at every stage and even included pictures and videos to keep me in the loop. Every person on the team was so friendly and easy to get in touch with. I highly recommend going through Eterneva for anyone looking to do something like this for their loved one.
Lauren S
The entire process with Eterneva from start to finish has been exceptional, with customer service (and satisfaction) that is second to none. Each email and video was so obviously well-written and tastefully done and made me feel like you all were just as emotionally invested into this process as I and my family have been. Eterneva has allowed us to take a very traumatic loss and turn it into a unique and wonderful family heirloom that we will treasure for the rest of our lives. I have recommended Eterneva to all of my friends and family, and I have given your company's name and information to my local jeweler to pass on to interested clientele as they're now proud to say they've worked with their very first memorial diamond! I want to thank Kelly and each and every one of you at Eterneva from the very bottom of my heart for making this a seamless and wonderful process, I am so grateful this company exists!Thank you, thank you, thank you!!
Amy Callister
Two years ago I lost my 15 year old daughter to natural causes. My daughter was always about sparkles and glitter. Serendipitously, she and I had watched Shark Tank years before she passed, and saw how loved ones’ ashes could be turned into diamonds. As a young teenager she told anyone that would listen that she would one day wear her mom and dad, and when the day came, she too would be a diamond. We would laugh and figured these were the extravagant musings of a teenager. When faced with tragedy, we didn’t hesitate in contacting Eterneva, and from the very first call, they honored my daughter. They called her by name, and spoke about her interests. Every communication included a picture of her. Throughout her journey to the beautiful diamond she is today, they would send me thoughtfully curated videos, so that I would know where she was and how it was going. I love that the company was born out of grief, to help others heal in their grief journey. I love that they have researched grief and honor the ones that are gone in such a respectful way. I felt that my daughter was always in hands of individuals that honored her. I would recommend Eterneva to anyone that has unfortunately joined this journey of grief and loss. May you find peace, comfort, and healing.
michelle oliver
Losing my only son was the hardest thing I have ever experienced and still am. He had told his fiancé and me one night at dinner if anything were to ever happen to him he wanted us to have diamonds made from his ashes. As hard as it was, we followed through with this wish. To say we are in love with our final pieces is an understatement. The quality is beyond perfect. They made our entire experience a positive one. They were in constant communication with us both throughout. I cannot thank Kelly, our personal specialist enough. She was here for us and answered all of our questions. He will always be with me. 💚
Fields Lanita (Resilient)
My diamond was made in about a year. They save enough Carbon to make up to 4 diamonds, so I don’t have to send any more ashes when I want to make more. The team is very friendly and knowledgeable. They partnered with an insurance copy to insure the diamonds. They have a cool wall of pictures of loved ones. They gave me all kinds of trinkets and their jeweler designed an amazing setting for me my diamond.
Brittany Ryan
I’d highly recommend Eterneva to anyone who is searching for a way to memorialize their loved one who has passed! They helped me through the grieving process and kept me up to-date on every step of the process. Cannot thank them enough for such an amazing outcome.
Devin Zimmer
I sent my heart dog's ashes to be made into a diamond. I chose a .4-.49c, heart cuts green diamond and had it set in a ring with filigree and two pink sapphires. The whole process was extremely cathartic and beautiful. It took about 13 months from sending to receiving. I ended up documenting my whole journey on my Facebook page and Instagram. I would 100% use this company again. Everyone was so compassionate and lovely to work with. I get compliments on my ring all the time and even other people get teary when they see it. My girl was very special and needed something equally as special as a memorial. I am so, so glad I went this route.
Krista Bradley
Eterneva was a great experience. I'd recently lost my husband to cancer and was simultaneously grieving his loss while trying to navigate life with two teenagers and a job all alone for the first time ever.Kelly and the team were so caring and communicative during the whole 18 month process. I appreciated them checking in with me not only on how the diamond was coming along, but also on me as a person.I really appreciated the care that they took in learning my story and in making sure that I knew that Joel was also being handled with great care through the whole process. I'm so happy to have worked with Eterneva and am happy to have Joel with me forever.
Megan Harris
My family and I used Eterneva when my dad passed away and I cannot provide enough praise for them. Their understanding of our grief and desire to give us a little piece of our dad back was truly everything. We worked with them on 4 diamonds in the process one broke but they were able to salvage 2 diamonds from it, and they still created another diamond to meet the original sizing. We also were under a bit of a deadline, as we wanted to give one of my sisters her diamond as a surprise wedding gift - Eterneva and their jewelry designer worked hard to make this happen. I cannot thank them enough or recommend them enough.
Brittney Thompson
The service, care, love, support and the finished product that I received from Eterneva was absolutely flawless. Everyone at the Eterneva team was sincere and thoughtful with everything that they did. I loved how they kept me in loop in regards to what was happening with my mom’s ashes. Everything felt so sincere, which I feel like is a challenging thing to accomplish when you’re dealing with the loss of a loved one. Also, the packaging was amazing! My welcome package came with a personalized video! I can’t recommend this service enough. I love looking down at my hand and seeing my beautiful mom in the form of a diamond. I promise, you won’t regret it!
Zochi Flores
Adelle and Team Eterneva were supporting throughout the whole process. Every person I was in contact with, ensured that my mother’s ashes were in the best care. What stood out to me was the process update that was sent throughout the whole process along with the gentle reminders of sending out cards and photos of my beloved. I was touched during the holidays when they fitted me a book about grieving. This helped out so much with processing emotions that are associated with grievances. I plan on using Eterneva for my father’s ashes and probably add them in my future will for my ashes. Thank you Team Eterneva and Adelle!
Lauren Flanagan
Absolutely amazing experience from start to finish. Everyone was so kind, caring and supportive, they truly made me feel like family.I lost my true soul mate dog to cancer and can think of no better way to memorialize him than with a beautiful diamond. It is as brilliant and amazing as he was. It feels good to know a part of him is with me forever.
Caroline Kim
My forever Furbaby! Monnani was a rescue but in fact she rescued me in 2005. Everyone I met since then to 2020... she was a memorable furbaby! People who did not like dogs fell in love with her. How can you not? Full of unconditional love, smart and diva! Love her to end of time. When she passed on - my life shattered - fell into a depression til she came back to me in a diamond ring that I wear everyday to remind me she is still with me. I think it was Monnani who sent my newest furbaby to my family - Nanee when I needed the most.Thanks to Brooke and the Eterneva family I now can be Together As One with Monnani!
Chasity Sotelo (Gigi)
My last review was unfair to Eterneva . I think I was speaking more out of emotion than anything. So I’m going to fix that now out of fairness and mostly regret for not giving them a chance to address my concern before writing the review. I want to start off saying that in every aspect of the business world there will sometimes be a small glitch or oversight because we are only human beings and we make mistakes but it takes a true business owner that honestly cares about their clients to reach out personally and to go out of their way to make sure all of your needs and concerns are addressed properly and that’s what Eterneva did and much more. So I’m going to to tell you how I really feel about Eterneva.Words can not express how much Eterneva has changed my life. My husband passed away a year ago January and I wanted so badly to honor him and everything he had done for me during our marriage and for my kids by turning his ashes into a bright and shiny diamond because he definitely was the sparkle in our hearts! Eterneva has shown so much love and care from the time I picked up the phone to talk with someone about how to start this amazing journey and each and every step of the way since that life changing phone call when I spoke to one of the sweetest and kindest women named Shelly. So far I have received many updates on my husbands journey and even a beautiful video where I was able to see him still sparkling as he did in our lives. I felt connected with him again through that video and I couldn’t have been more grateful to feel something other than sadness and loneliness. The people at Eterneva have made me feel like family ❤️! If I were able to choose a 10 star ⭐️ rating I would have.
Karen Mondshine
I am more than happy with my dad’s diamond and my experience with Eterneva. The team went out of their way to make the experience special and my diamond arrived in first class packaging. I will cherish my dad’s diamond forever.
Laura Helton
Was very excited for Disney journey to become a diamond. I felt like they really cared at first. My videos they called her a him and made me wonder if they got her ashes mixed up. They apologize and told me it wouldn’t happen again. Then I found out her diamond was shipped overseas no one told me this was going to happen or I would have went with that company because they offered pink diamond. I was told they couldn’t do pink but seen after I paid off my diamond they did a TikTok of them doing a pink diamond. I asked for video so I could share her journey and they told me they don’t do videos for everyone. They only do video showing you the next stage. I did a unboxing video and nothing I was ignored. I guess my video wasn’t good enough IDK. I would like all Disney ashes and carbon sent home. I will not order anymore from this company and I hope they treat the next person how they show on social media.
Lauree Scheiber
For anyone considering memorializing their loved one(s) with diamonds, Eterneva is the team to do it! Everyone I encountered through the entire process was kind, empathetic, genuine and professional, Shelly and Brooke in particular. They provide updates with videos and photos all along the way, and make you feel part of the process. It is obvious they truly care about what they do! My Mom's diamonds turned out beautifully, so much more than I ever could have imagined. I now have a stunning pendant I never take off that reminds me every day of her inner light and beauty. HIGHLY recommend Eterneva!
Judy
I chose Eterneva to make two diamonds in memory of my dad, one for my mom the other for myself, they are both gorgeous, I can't say enough how much I appreciate it, having them with me finally at home brings me a lot of peace and joy and relief, it means a ton. And they look exactly like the design shared by Steve from Caleesi Designs (the default local jeweler Eterneva has partnership with) , they are just so beautiful, and even much shinier than in the pictures, the crafting is also awesome. I want to thank both Nathan, Steve, Sophie and Jesse, and many others from Eterneva who have helped me in this journey, it's been so tough for me and my family to lose my dad, and you made it possible to keep him by our side in such a unique and beautiful way.
Y Herman
We were all devistated when my mother-in-law passed away. It was during lockdown and she had contracted covid. We were unable to be with her and it hightened the anxiety of the separation. She was a wonderful person, loved and cherished by everyone she touched. She had a very special relationship with all of her children, grandchildren and great-grandchildren. My daughter suffered her loss greatly. Her sons gave her ashes to create a diamond for our daughter. The staff at Eterneva were so kind in their guidence and treated her ashes with such reverence and grace that I knew I had picked the right company to truly create an ever lasting memorial for my daughter to cherish. Thank you so much to the team at Eterneva. It was such a wonderful experience.
Jennifer Anglin
The eterneva team was fantastic to work with. They were incredibly supportive through out the entire process. The routine updates along the way were comforting to receive and much appreciated. My personal guide for the journey Jesse was extremely responsive to my questions and checked in regularly with me along the way. The finished diamond was more than I could have imagined. It is very special to have the diamond as a part of my everyday jewelry collection to remember the best dog I will ever have.
Nastassja Thomas
I don't often write reviews, and if I do, it's typically to warn the public to stay away from a place. But right now, I want to scream from the rooftops how anyone who is grieving and looking for a beautiful way to memorialize their loved one needs to work with Eterneva! Their customer service, particularly Teresa Mayo, has been indescribable. I feel like I've made a friend - or maybe found a grief therapist ;) She has spent a significant amount of time texting me, enjoying photos with me, and being so amazing - even coordinating an in-person drop off of my love one's remains with my parents who will be in the area on a quick trip. The amount of empathy and compassion is so warming.After a week of looking into other companies, reading the scientific literature, asking a lot of questions, I decided that the cost was definitely worth moving forward with this company - I wholeheartedly trust they will take care of my loved one, giving her such much regard throughout the process.I will update this review in a year or so from now when I get my diamond back - likely to rant and rave about how gorgeous it is.If you are seriously considering this service, this is the company. Hands down.
Erin Gambolati
I had the most wonderful experience working with Eterneva, but as is apparent from other reviews, this is not atypical. Every single person that I came in contact with throughout my journey was kind, thoughtful and managed my expectations to the highest degree. I was brought into the Eterneva family with a personalized welcome, and was kept apprised with constant updates (Thank you, Kelly!) throughout my one year journey. My finalized product, a gorgeous ring with a green diamond for my mom, is more than I could have ever imagined. This company is incredible and I will continue to recommend them to everyone I know.
Sally Showman
What a treasure! Having a loved one pass is crushing. Somehow in the whirlwind of grief and planning my dad’s funeral, my sister found Eterneva. She suggested we make diamonds from my dad’s ashes. I am so incredibly glad she found Eterneva and that we all moved forward with making the diamonds. Eterneva as a company is gentle and nurturing. You feel cared for as they walk you through the process of diamond creation. If I were advising a friend on the process, I’d tell them to be patient and let go of a timeline expectation. Our diamonds took longer than expected and it was hard to wait, but it was worth it. I find myself touching my ring and acknowledging dad several times a day. He’s even more present in my life now that I’m wearing this beautiful ring. What a beautiful tribute to a beautiful person who lived a beautiful life.
Lori Diem
When you lose someone remarkable from your life, you will forever want to remember and cherish them in a special way. Eterneva helped me to create the trigger that elicits the incredible and amazing memories of the times and love that I shared with my husband John. He had the most amazing blue eyes and it was Eterneva that helped me create the beautiful diamond that is blue like those amazing eyes that I cherish. I had the diamond set in a ring that includes diamonds from our wedding rings. (Photo below) Every morning when I put it on, I start my day with those beautiful memories of our journey through life and love. This ring will be passed on to family for generations to come and trigger amazing memories for them as well.Eterneva is made up of people who seek to change the way we feel about end of life plans. I did not want an urn on my shelf or a resting place to visit once in a while. With the help of Eterneva, I now have John with me every day. I am able to feel his love every time I look at it.I had the opportunity to work with both Adele and Garrett (co-founders) throughout my journey with Eterneva. I can not say enough about the compassion, integrity and caring they showed me. This company is the real deal. They created a "real" diamond that my jeweler was very impressed with. I had my diamond appraised and the jeweler was amazed with what he learned about the company as he worked with me to design my special memorial.I think many people hesitate over the cost to do something like this. I believe the I would have spent as much money planning a funeral and putting my money into the ground or an urn. Every penny I spent comes back to me every time I look at this ring and remember all the love, joy and special moments we shared.Thank you Adelle and Garrett for the support throughout this journey and the drive to create this company to memorialize those who forever hold our hearts.
Melissa Simpson
In July 2017, I suddenly and unexpectedly lost my siamese cat Chai. I wanted something more useful and beautiful to remember her by than just an urn sitting on a shelf. I found Eterneva online and I am very glad I did. Adelle called me to discuss the process of making a memorial diamond from her ashes and assured me that they handle the ashes with the utmost care. I decided that I would make her into a blue diamond to represent her beautiful blue eyes. After placing a deposit which went towards the final cost of my diamond, Eterneva shipped me a kit which I used to order the shape and size of the diamond I wanted and to return the ashes. Eterneva and Adelle were a pleasure to work with. They kept me updated on how the diamond-making process was coming along and helped me design a custom necklace setting for Chai's diamond. Eterneva really made me feel like a valued customer and in July 2018 a courier hand delivered Chai's diamond in the necklace to me. The whole process was an amazing experience and really helped me deal with the loss of a beloved pet and family member.
Stacy Padilla
Our journey with Eterneva began when I was looking into options to memorialize our beautiful Havanese, Allie, who we lost after a brave fight with hemangiosarcoma. I was devastated to think that all her energy, light and beauty would be represented by the palm-sized teak box that held her remains. It simply wasn’t enough to honor the amazing creature she was and how deeply she touched our lives.From our first interaction with Adelle, I knew that we had made the right choice in Eterneva. She explained the entire process to us, answered all our questions and really put our mind at ease.Since we still had a living dog at home, Nattie, we were relieved to find out that we could combine Allie’s ashes with hair clippings from Nattie to create our diamonds. We decided on yellow… for our two little sunshines!I’ll admit it took us a month after our kit arrived to even fill the container with Allie’s remains. My best friend was the brave one because I just couldn’t bring myself to let a part of her go.Adelle sent us updates and pictures throughout the entire process. We watched as our little girls were transformed from ashes and hair, to carbon, to raw diamonds, to cut diamonds that were finally placed in custom designed pendants. I cried on delivery day and was so humbled to have this remarkable piece of my babies to hold on to forever.Losing someone you love is always the hardest part of life’s journey, but Eterneva gives you an opportunity to take that loss and turn it in to something beautiful. Words will never be able to express how grateful I am to both Adelle and Eterneva for being a part of our family’s journey.
T K
When I heard about my father's cancer it was beyond overwhelming. Over the weeks that followed, I felt a deep desire to find a way to keep his memory close. That’s when, as fate would have it, I stumbled across a Shark Tank episode with Eterneva right there providing my heart the answer it needed. I sent my Dad a text that evening with the idea and the ask if he'd be okay if I used some of his ashes for a memorial diamond - to have him with me always. We later talked more in depth about it and cried, from the pain of his suffering as well as the joy that we would still be connected after he passed.From the initial inquiry to the delivery of the diamond, the team at Eterneva made the entire experience very easy in a sad time. What stood out was their genuine care and understanding. They took the time to listen to my father's story, his passions, and what made him unique. It wasn’t just about creating a diamond, it was about crafting a meaningful tribute. I’m grateful to them for turning my vision of a lasting tribute into a reality and now have a beautiful memorial diamond ring, with a color that matched my father's eyes, with me every day. I am beyond grateful to Eterneva for providing the opportunity to carry the memory of my father with me forever.
Mizmee
Wow..... what I not say about Eterneva! I lost my husband to COVID-19 and it was the most saddest day of my life. After having to do cremation with no family or friends I started looking in something that I carry him with me every day, after a lot of researching I found this company. I read the reviews and watched the process of making a diamond out of ashes. I contacted them and from that point on they have been like family and also helping me through this grieving process. From the CEO to Ashley and Brooke and I’m sure to many others I haven’t meet, they kept me informed of every process and very kind with send some cookie mix during the holidays because this was something my husband and baby boy did baked cookies. When I received my ring, I was filled with love and sadness at the same time. I picked something that would stay with my wedding set, and it came out perfect. So if you ever have doubts on doing this don’t. Thank you all for helping me though this long process and wave I’m riding . By the way I picked a blue diamond 💎 and I love it
Kay Batt
Definitely one of my best decisions! My husband and I had discussed the idea of having ashes made into diamonds after he was diagnosed with stage 4 cancer. When the time came, I went to work doing some research. I decided on Eterneva and couldn't be happier with my choice. They have a wonderful staff who guide you through every step of the process. They are so kind and caring. I took my diamond to my hometown jeweler to be set in a ring. He was very impressed with the quality. I highly recommend Eterneva to everyone!!
Michelle Gentry-Wiseman
I love the beautiful diamond that Eterneva made for me. The entire experience was really very wonderful. Having this piece of my daughter with me everyday brings a smile to my face when I look down and see the sparkle. It shines just like she did.Positive Responsiveness, Quality, Professionalism …More
Angela Polhill-Payne
When my husband passed in 2020, the first thing that came to mind was making him into a diamond 💎. We had always talked about it, so when I had to research 🧐 a company Eterenva met all of my expectations. The staff ( Jesse ) was very wonderful and informative with all of my questions and kept me apprised of all the processes of turning my husbands, ashes into a Blue diamond and then set into his wedding band. Highly recommend this company and the staff. Thank you so much for the experience.😊😊
Ashley Linzmeier
Exceptional. There is nothing that I own that is more special than this ring and diamond made for my by Eterneva. To have my Grandfather (and fur clippings of two fur babies) so close to me in every moment of my life means the world to me. Though I had already incorporated my Grandfather in all that I could in my upcoming wedding, there is nothing that brings me closer to him than this diamond.The entire process was carefully monitored and I was updated by loving, caring individuals that obviously love what they do. Brooke quickly became someone I could confide in and share my love and grief over the loss of my Grandfather and kitties. She understood. Shared her story. And guided me over the course of the year until my best friends were home with me again.I'll never stop recommending Eterneva. The cost is NOTHING compared to having this piece of my favorite person back with me. Worth every single penny and more. Nothing but good memories every time I glance down at my hand. John Lutz - you were and will always be my hero. Love and miss you every day.
Susan Madenspacher
I had my mother's ashes made into two beautiful blue diamonds, to commemorate her beautiful blue eyes. Every time I wear the necklaces I designed, someone admires and comments, and I get to tell her story and how Eterneva helps her memory live on in these precious gems. My daughter and granddaughter will someday carry on the story of their Grandmama through the new generations with this exquisite jewelry. Every step of my journey with Eterneva was positive, from my initial contact with Garrett to the ultimate delivery of the beautifully packaged final result. The company is very transparent throughout the process, and you receive regular updates, including photos, and what process is occurring at that time. The attention to detail and emphasis on communication is amazing and gratifying. I do not regret my decision to keep my mother close to my heart with the help of Eterneva one bit. I will be forever grateful to them.
Monique Williamson
Last year I lost my best friend Earl ....he was the sweetest 15 year old tabby cat. I knew I had to do something special to commemorate his life. I had heard of using ashes to make a diamond in the past and began researching how to make that a possibility. I found several businesses that made cremation diamonds while researching but Eterneva seemed like the best decision for me. The testimonials and videos on the website made the process seem extremely personalized and respectful. They talked about grief and loss and understand that everyone is at a different stage in grieving process when they are looking for this type of service.From the beginning to the end of the process the Eterneva team was phenomenal. From my initial phone call with Dior I knew I had made the right choice. The welcome kit itself is extremely special. Once Earl’s ashes made it to Texas I was sent a video of his ashes being placed in the crucible. Each step of the process was documented by a video, a picture, call, or e-mail. I found myself realizing that with each stage of the journey I was able to move from the sadness of Earl’s death to being able to celebrate his life. I will forever be thankful to Brooke for all of her kind words and messages. I feel like she was just as excited to show me Earl’s diamonds as I was to see them.I ended up having a beautiful green diamond bezel set with a rose gold station chain. I wear his necklace every day and I love when people ask about his diamond. I feel like it has really kept his memory alive. I am beyond happy with my decision to choose Eterneva they deliver an invaluable service.
Sharon Shults
Having a diamond grown from your loved one is a very personal and emotional experience. Eterneva has the most amazing people that help guide you step by step through the process creating a level of excitement with each monthly follow up email. It is not just a job to them. They are so caring and compassionate with the personal information you share about your loved one and help you feel at peace with your decision. You are creating a legacy for your extended family that can be passed down from generation to generation so quality is so important. I couldn't be happier with the beautiful yellow diamond we created. My Dad was my strength and guiding light. Now he will be just that to all our family for generations to come.
sheri duffy
I had heard of Eterneva after my husband was diagnosed with cancer; however, I just pushed it to the back of my kind and focused on the remaining time we had together. After his passing, I was searching for a way to keep him with me everyday. I remembered Eterneva and reached out. From the moment I made first contact with them to the morning I received my beautiful necklace holding “him” was just an amazing journey. They kept me in the loop with updates and videos that I cherish and was able to share with my children. I cannot speak more highly of this wonderful, caring group of people. I know wear my husband’s diamond close to my heart everyday.
Viranjini Gopisetty
When we had to say goodbye to our beloved Golden Retriever Sasha last year, I wanted to do something special to honor her and her amazing life and all the love we shared. I started searching for companies that make diamonds from ashes, and luckily I came across Eterneva. Looking at their website and all the information on there I decided to give them a try and I am so glad I did. From the get go they blew me away with their love, care and attention to detail, from the personalized video in the welcome kit to the updates and videos of every step of the process. It was truly a beautiful journey and even though there was a bit of a delay due to COVID, they did everything to ensure my Sasha diamond came home to me before her 1yr anniversary. Brooke was amazing and she was there for me every step of the way. Thank you Eterneva and Brooke, I wear my gorgeous sparkly ocean blue Sasha diamond close to my heart every minute of every day..
Andrea DiGiovanne RN BSN
When my children’s father Anthony passed so sudden, I knew I needed and wanted something to commemorate him. But it had to be something greater, bigger than a beautiful tombstone or urn. He left 3 children under the age of 6 behind, the only thing that stands out when I think “forever” is a diamond. Eterneva has been more than just creating this special momentum tho, they took me with them as they brought Anthony to each stop on his way to becoming this beautiful jewel. That is him. And now I know that he will always be able to be a part of our journey, and sometimes literally will be too. I am forever grateful to the team, Garrett, and Shelly whom I’ve personally been communicating with. It’s truly an amazing wonderful way to remember someone.
jackie sams
In May of 2017 I lost my amazing beautiful daughter Katie shortly after her 20th birthday. While planning her service I knew I wanted to create a diamond from her ashes. Everyone asks how I found out about it I can't even tell you how I knew they did this but I just did. After looking at a few sites and doing research in the industry I found and chose Eterneva. My first and ONLY contact has been with Adele. I will be honest it is a big leap of faith to entrust your most precious loved one to be shipped off for several months. Adele put my heart and mind to ease never for one second did I feel any pressure or that Eterneva wasn't an excellent company. It wasn't until months later I found out that with the immense personal care I was getting that I was working with one of the owners of the company!! My beautiful sweet Katie turned into an amazing blue diamond( Katie's favorite color) I wanted a diamond that would be as beautiful as sparkling and she was and that's exactly what Adele and Eterneva gave us. Thank you so incredibly much! No words will ever be enough! If your hesitating because it's pricy it is but do your research even my jeweler was highly impressed with the process and how unique it is!! You and your loved one deserves nothing lessThank you AdeleJackie SFlorida
Rebecca Garvin
I watched one of my dearest friends go through the process of creating a diamond with Eterneva. The beauty of the experience will forever bring tears to my eyes. I was blown away and moved by the care and intentionality the employees treated her with, honoring both her and her father during a period of intense grief; Eterneva was a catalyst in turning dark moments into a deep healing process. Anyone who has ever lost someone they love will tell you that grief is not an easy experience to navigate. It is complex, full of strong waves of emotions and hard truths. The empathy and expertise demonstrated was nothing short of a gift. I have gotten to know multiple people who work for the company, including the founders, and every single one of them cares so deeply about what they do…they view and treat their customers’ loved ones as if they were their own. To anyone considering this type of investment: look no further than Eterneva.
Pam D
Eterneva was an incredible experience. They handled my husband's ashes and memory with honor and dignity. They kept me very well informed along the way, and my husband's diamond and ring I had it set in are beyond beautiful. It is a perfect way to both remember him, honor him, and keep him close to me. I would definitely do it again.
Cecelia Fresh
In December of 2017 I had to say goodbye to my beloved Cali. A tortoise shell kitty. We were together for 11 years and very connected. Things were pretty much a blur for me at that time, but I remembered a friend telling me that you can get a diamond made from the ashes of your pet. So, I just googled that and up came Eterneva as the first option of several links to click on. I clicked on it and through the tears ended up navigating an amazing site. Then to my delight, I ended up speaking with an even more amazing contact at the company, co-founder Garrett Ozar. He literally talked me through the whole process and it made things very easy for me during this very difficult time when I had too much on my plate to deal with - it was a God send. I also heard from Adelle Archer the other co-founder on a few occasions, with updates on "Cali's" progress as they formed her ashes into diamonds. It was a very personal thing. Most of all, it helped to have somebody to talk to regarding my grief from the loss of Cali. They both sat on the phone listening to me as I cried and told them our story. I am really glad I chose Eterneva. This whole process was just as special to me as Cali. She is now a gorgeous .5 carat midnight-blue diamond :)
Hannah Mollsen
I researched as hard as possible to find a place where my Dad’s s ashes would not be accidentally misplaced through the years when I came across Eterneva. The amount of care that was given by every employee was incredible. I was given email updates and sent videos of the process to make this process even easier. I received my Dad's diamond yesterday and was speechless. It’s beautiful and I can’t believe he will be here all the time. Thank you Eterneva ♥️
Laura Jones
Losing my mom was unexpected and left me absolutely heartbroken. She was an incredible person and most importantly she was my best friend. I turned to Eterneva to honor my mom and have her ring with stories of her passed down to future generations. My goal was to keep her memory alive but I ended up with so much more. Through this journey I have found peace. I was able to let my moms physical form go and I began to grieve and cope with my loss. I have had the most incredible experience with Eterneva. Shelly, Maddie, Alyx, Nathan and Rae you each played a pivotal role in turning the most traumatic experience in my life into a thing of remembrance and beauty. Hannah, the love letter left me speechless and brought both laughter and tears. My mom is absolutely stunning, this process, and the Eterneva staff has meant the world to me and if I could give more than 5 stars I would.
Carly Lauren
I had my dogs ashes made into a diamond and he’s flawless as ever! The company staff was very kind and kept me updated through the whole process. The jewelry designer also was able to shape my ring to fit my work needs - diamond is very secure and doesn’t catch on my gloves etc
Bethany Sparks
Eterneva made a beautiful diamond from my son’s ashes. Throughout the process they have communicated with me about each step. They have been extremely compassionate and attentive, taking great care through each step. They are amazing!
Jodi Hunniford
1.5 years ago, I lost my husband/soulmate and best friend to Brain Cancer at 52.1 month prior to his passing he told me he wanted me to turn some of his ashes and my hair into a diamond after he passed; a diamond that sparkled, brought beauty, memories, light, warmth, love and a smile to my face everyday while wearing it. Unbeknownst to me, he had already researched this idea and found the best company out there, but no surprise, as that’s who he was. All I needed to do is follow through with his request.There aren’t enough words to express my positive experience with Eterneva. They made me feel like family from the second I reached out, right up to my husband’s homecoming. The Eterneva family, truly understand and care, they live by love, care, compassion, empathy and understanding. They walk the grief journey with you, hand in hand. The team is very professional and knowledgeable. They are prompt to respond to questions and keep you updated and well informed along every step of the way. I’ve never experienced such profound communication from an organization; giving 5-stars is underrated.This has been one of the most amazing experiences of my life (the other, being with my husband); 1 year 3 months later and he just arrived home.Thank you Eterneva and a huge special thanks to Kelly; you made this journey very special for me – forever grateful.Would highly recommend.Nurse - Canada
Blake Weiler
This was the best experience in any jewelry purchase I have made. The level of customer service, care and detail was outstanding. Eterneva leaves nothing for you to worry about. You are informed EVERY step of the process. We couldn’t be happier with the investment we made. I want a job with Eterneva!!!
Dorie Herman
My Eterneva diamond ring of my beloved dog Chloe is one of my most treasured possessions. Working with the team at Eterneva was an absolute pleasure. I knew her remains were cared for and about from the moment they left my hands until the moment she was returned to me. And when my own father passed away unexpectedly in the middle of the process, the team from Eterneva could not have been more supportive and kind. They turned a sad situation into one I felt loved and cared for. And the end product means even more to me because of it. I am so thankful to have had the opportunity to honor my sweet Chloe with Eterneva.
Sahil Kothari
Hey my family just received an Eterneva diamond for my beautiful grandmother who passed away. Death, like Life, are things that we all will go through, but its never easy for anyone to grieve when someone close passes away. My expression when I received my grandmother's diamond was WOW. The joy that it brought back home was with meaning and a true sense of connection. My family is also in the diamond & jewelry industry for decades - and there are many companies who claim various things. But here with Eterneva, I personally felt there was a high degree of trust and transparency. Customer service was there along the whole waiting-period to share what was happening, and any questions were easily answered. Pricing was a little on the higher side, but we felt it was worth it because of the confidence and reliability. Mark Cuban is also an investor which gave our family added comfort and integrity. Thank you Adelle and the full Eterneva team, the purpose of your company is high and we hope you can enrich the memories of many more to come!
Sydnie Konjevich
I can’t recommend this company enough. I recently lost my father and wanted to create something special to remember him by. This entire team was beyond respectful and kind throughout the entire process. They provided updates at every stage and even included pictures and videos to keep me in the loop. Every person on the team was so friendly and easy to get in touch with. I highly recommend going through Eterneva for anyone looking to do something like this for their loved one.
Tiffany Bartolacci
The entire team at Eterneva was lovely and caring to work with. The entire process was documented with e-mails, photos and videos. The presentation was gorgeous. I am very happy I chose to go with Eterneva. I made a diamond for myself and daughter of a very loved pet of ours. I will keep it close to my heart forever. Thank you Eterneva.
Christina Smith
Last year I was diagnosed with breast cancer and to make the transition to bald easier, I decided to cut my hair prior to chemo and send it in to have a diamond made. The Eterneva team (shoutout to Brooke B. & Shelly G.) did an amazing job through the entire process. They kept me up to date through the entire process and worked closely with me to come up with the perfect ring. I highly recommend going with Eterneva for their excellent quality and customer service.
Emre Aribulan
We had our cat Cafer's ashes turned into 2 diamonds. The Eterneva team was with us all the way through, helping us through this time. They were incredibly helpful and responsive no matter when we needed something from them. Also very friendly team altogether. I am really really happy that I found them for this procedure. Jacob, Edwin and Ashley were extremely sensitive. The diamonds are just as we expected, perfect.Thank you Eterneva!
Molly Jordan
Everything about my experience at Eterneva was exceptional from start to finish. Every person who was involved showed the utmost care, compassion, and professionalism. I now have a cherished keepsake to remind me of my fuzzy little soulmate, and I feel so happy knowing I’ve honored him in this way. Thank you so much for everything, Eterneva!
Alyssa Hagerty
Adelle the owner was amazing! She made me feel secure with my decision and she made me feel like I was a part of the Eterneva family. And that my dad was in good hands. I am very grateful for Adelle and Eterneva family to welcome me and my dad Into the family. Thank you sooo much for everything! I love the diamond. I recommend Eterneva to everyone!
Rachel Diamond
Losing my golden retriever, Dexter, left me completely heartbroken. When I decided to create a diamond out of some of his ashes, I did a lot of research on different companies. I chose Eterneva because of their transparency and they completely blew me away with their customer service. Jacob kept my informed throughout the process and they expressed such empathy. The hand delivery at the end was the cherry on top. They help to make the process more of an experience and it really helped me to channel my grief. Forever grateful for my Dexter diamond!
Monica Marissa Garcia-Moreno
I started with Eterneva in Dec 2021. Things were great at first. Shelley was sweet and helpful. However their update emails need work. I had a couple with my son's name and someone else's name (another customer) in the update email. The last update I got was in Sept 2022 and nothing since. I called two different numbers of people I dealt with and nothing, but a generic message. I am assuming those people quit. I responded to me last email update and got an auto response of staffing and said they'll get back to me at the next update... This process is long and expensive. I worry that my loved may have got lost in the shuffle. Praying he doesn't get lost or mixed up with anyone else with the changes. Hoping to hear back soon. Will update later.. Left two stars for now.
Eric B
Great service. I had my Dads ashes turned into a diamond and all I can say is wow. Their staff are friendly, sensitive & responsive. They set proper expectations on timing and delivery and kept in touch through the entire process. I highly recommend them. While thinking of a loved ones passing isn't what we want to face, using a company like this helps with memories & closure.
Beth Johnson
I wasn’t sure what to expect when I started this process. This is something that our son had said he wanted to be ~ a diamond. So after three years of planning, researching and saving, I talked with Shelly. Shelly was the first person that I had talked with in October of 2019. One of my best friends had just had a stroke at 51. Thankfully, Shelly did not pressure me, but sent me one of the kindest emails ever. I reached out to Shelly April 2020 and she remembered me like it was just the week before that we had talked. April 30, 2020, I ordered the welcome kit. When I received the box on May 1, opened it, I instantly burst into tears. There was Shelly talking to me on a video. I knew at this time, I made the right decision, with the only company for Zachary and me.Shelly introduced me to Ashley W. and Brooke B. both wonderful. Brooke was the one that I’ve worked with from June until March. She has been amazing and I’m proud to call her a friend. She has been there for me during the most stressful , uncertain time of most of our lives, COVID. The first video I received was from Gabe. Even though I only know Gabe from the video, he made me feel like he genuinely cared about our son and me. I will always treasure the memories and process of making my diamond.During my winter breakl, our goal was to visit Eterneva and take delivery of my diamond and meet their amazing staff. Unfortunately, Austin was slammed with ice. Brooke ensured my diamond was delivered and from start to finish, Eterneva has been nothing but exceptional. I hope to make another diamond, one day, with Eterneva.
Joseph Johnson
It’s never easy loosing a love one and finding the prefect way to cherish them is very difficult. Adelle and her team at Eterneva gave me great comfort knowing that Stephen’s ashes will be handled with love and care, as if it was her own family member. I spent weeks researching different companies and Eterneva’s service was hands down the best! Adelle would keep me update with the process and never forgetting that she is entrusted with a love one. Thank you so much Adelle! We will never forget you.
Lauren Flanagan
Absolutely amazing experience from start to finish. Everyone was so kind, caring and supportive, they truly made me feel like family.I lost my true soul mate dog to cancer and can think of no better way to memorialize him than with a beautiful diamond. It is as brilliant and amazing as he was. It feels good to know a part of him is with me forever.
Caroline Kim
My forever Furbaby! Monnani was a rescue but in fact she rescued me in 2005. Everyone I met since then to 2020... she was a memorable furbaby! People who did not like dogs fell in love with her. How can you not? Full of unconditional love, smart and diva! Love her to end of time. When she passed on - my life shattered - fell into a depression til she came back to me in a diamond ring that I wear everyday to remind me she is still with me. I think it was Monnani who sent my newest furbaby to my family - Nanee when I needed the most.Thanks to Brooke and the Eterneva family I now can be Together As One with Monnani!
Chasity Sotelo (Gigi)
My last review was unfair to Eterneva . I think I was speaking more out of emotion than anything. So I’m going to fix that now out of fairness and mostly regret for not giving them a chance to address my concern before writing the review. I want to start off saying that in every aspect of the business world there will sometimes be a small glitch or oversight because we are only human beings and we make mistakes but it takes a true business owner that honestly cares about their clients to reach out personally and to go out of their way to make sure all of your needs and concerns are addressed properly and that’s what Eterneva did and much more. So I’m going to to tell you how I really feel about Eterneva.Words can not express how much Eterneva has changed my life. My husband passed away a year ago January and I wanted so badly to honor him and everything he had done for me during our marriage and for my kids by turning his ashes into a bright and shiny diamond because he definitely was the sparkle in our hearts! Eterneva has shown so much love and care from the time I picked up the phone to talk with someone about how to start this amazing journey and each and every step of the way since that life changing phone call when I spoke to one of the sweetest and kindest women named Shelly. So far I have received many updates on my husbands journey and even a beautiful video where I was able to see him still sparkling as he did in our lives. I felt connected with him again through that video and I couldn’t have been more grateful to feel something other than sadness and loneliness. The people at Eterneva have made me feel like family ❤️! If I were able to choose a 10 star ⭐️ rating I would have.
Karen Mondshine
I am more than happy with my dad’s diamond and my experience with Eterneva. The team went out of their way to make the experience special and my diamond arrived in first class packaging. I will cherish my dad’s diamond forever.
Laura Helton
Was very excited for Disney journey to become a diamond. I felt like they really cared at first. My videos they called her a him and made me wonder if they got her ashes mixed up. They apologize and told me it wouldn’t happen again. Then I found out her diamond was shipped overseas no one told me this was going to happen or I would have went with that company because they offered pink diamond. I was told they couldn’t do pink but seen after I paid off my diamond they did a TikTok of them doing a pink diamond. I asked for video so I could share her journey and they told me they don’t do videos for everyone. They only do video showing you the next stage. I did a unboxing video and nothing I was ignored. I guess my video wasn’t good enough IDK. I would like all Disney ashes and carbon sent home. I will not order anymore from this company and I hope they treat the next person how they show on social media.
Lauree Scheiber
For anyone considering memorializing their loved one(s) with diamonds, Eterneva is the team to do it! Everyone I encountered through the entire process was kind, empathetic, genuine and professional, Shelly and Brooke in particular. They provide updates with videos and photos all along the way, and make you feel part of the process. It is obvious they truly care about what they do! My Mom's diamonds turned out beautifully, so much more than I ever could have imagined. I now have a stunning pendant I never take off that reminds me every day of her inner light and beauty. HIGHLY recommend Eterneva!
Judy
I chose Eterneva to make two diamonds in memory of my dad, one for my mom the other for myself, they are both gorgeous, I can't say enough how much I appreciate it, having them with me finally at home brings me a lot of peace and joy and relief, it means a ton. And they look exactly like the design shared by Steve from Caleesi Designs (the default local jeweler Eterneva has partnership with) , they are just so beautiful, and even much shinier than in the pictures, the crafting is also awesome. I want to thank both Nathan, Steve, Sophie and Jesse, and many others from Eterneva who have helped me in this journey, it's been so tough for me and my family to lose my dad, and you made it possible to keep him by our side in such a unique and beautiful way.
Y Herman
We were all devistated when my mother-in-law passed away. It was during lockdown and she had contracted covid. We were unable to be with her and it hightened the anxiety of the separation. She was a wonderful person, loved and cherished by everyone she touched. She had a very special relationship with all of her children, grandchildren and great-grandchildren. My daughter suffered her loss greatly. Her sons gave her ashes to create a diamond for our daughter. The staff at Eterneva were so kind in their guidence and treated her ashes with such reverence and grace that I knew I had picked the right company to truly create an ever lasting memorial for my daughter to cherish. Thank you so much to the team at Eterneva. It was such a wonderful experience.
Jennifer Anglin
The eterneva team was fantastic to work with. They were incredibly supportive through out the entire process. The routine updates along the way were comforting to receive and much appreciated. My personal guide for the journey Jesse was extremely responsive to my questions and checked in regularly with me along the way. The finished diamond was more than I could have imagined. It is very special to have the diamond as a part of my everyday jewelry collection to remember the best dog I will ever have.
Nastassja Thomas
I don't often write reviews, and if I do, it's typically to warn the public to stay away from a place. But right now, I want to scream from the rooftops how anyone who is grieving and looking for a beautiful way to memorialize their loved one needs to work with Eterneva! Their customer service, particularly Teresa Mayo, has been indescribable. I feel like I've made a friend - or maybe found a grief therapist ;) She has spent a significant amount of time texting me, enjoying photos with me, and being so amazing - even coordinating an in-person drop off of my love one's remains with my parents who will be in the area on a quick trip. The amount of empathy and compassion is so warming.After a week of looking into other companies, reading the scientific literature, asking a lot of questions, I decided that the cost was definitely worth moving forward with this company - I wholeheartedly trust they will take care of my loved one, giving her such much regard throughout the process.I will update this review in a year or so from now when I get my diamond back - likely to rant and rave about how gorgeous it is.If you are seriously considering this service, this is the company. Hands down.
Dakotah Donnelly
We used Eterneva for memorializing our Cat Polaris. Eterneva took care of our request and did an AMAZING job. I cant say enough good things about this company. Jacob was our assigned rep and informed us through each step of the process. The diamond is beautiful and every bit what we expected. I want to personally thank the team at Eterneva.
Suzi S
I stumbled upon Eterneva at a Petcon event, fresh from losing the love of my life Tuffy, my beloved Bichon-Poo. Eterneva was exactly what I needed to properly honor my boy. Shelly and the team were amazing - so kind, loving, and caring - and updated me every step of the way. I would recommend this process to anyone needing to honor their loved one. Tuffy's stunning blue diamond gives me peace. Thank you to Shelly and the entire Eterneva team!
Elizabeth Seibold-Meyer
I recommend Eterneva to anyone that has lost someone special in his/her life. Adelle reached out to me immediately. She wanted to know about my loss and how she could be of assistance. I received calls and emails with each process and photos when available on each step, which I have saved and treasured. My dad was very classy guy. I would describe his style as someone from the show “Mad Men”. Since the diamond was going to be created from my father, I wanted to pick the style or cut of diamond that was him. He was a classy gentleman- chose Ascher Cut 1 carrot - his favorite color was Red. I found the setting with the jeweler that knew my style - antique look for the cut, which to me was the Ascher diamond. The Ascher is a deeper setting. Adelle let me know that in order for red to be created that it would be yellow at first and the red would be the next step. I knew I made the right decision for the color and cut when she mentioned the yellow color. Yellow was his mother (my grandmother’s) favorite color. When the diamond was delivered by hand, I have to say an emotional day. Oh, did I mention you can have the diamond engraved. Thank you Adelle for creating the company and being there through the emotional process. I am thankful every day that I made the decision.
Carissa Kovacevich
Eterneva created beautiful dimonds of my dad. I would highly recommend doing this it is such a beautiful reminder of someone you love and you always will have a piece of them. My dad meant the world to me and Eterneva gave me an opportunity to always have him by my side and I can't thank them enough. They are also so incredibly sweet and truly care about what they are doing and their customers.
Bryce Fleming
Adelle and her team at Eterneva are unmatched in client service. Everything they do speaks to how much they care about what they do. Adelle is very available; she invariably replies to e-mails within 48 hours (usually far less) and she makes it so easy to create this memento mori for your lost loved one.When my daughter died in 2012, life as my wife and I knew it, ended. We now live a different, lesser life. It was even sadder to realize that, when our time came, the last links to my Calista on Earth would be gone and nobody would likely remember her. The diamonds made from her ashes are now going to become family heirlooms, passed to a niece or nephew and then onto future generations. They will never know what they actually wear, but it's enough for us to know. It has to be enough, because that's all we really have.
Kathy Sylvia
We had our beloved Newfoundland, Eli, turned into a black diamond. Jacob from Eterneva guided us through every step of the process. Their thoughtfulness, kindness and sensitivity to our loss was truly appreciated. Jacob kept us constantly updated on Eli's journey. Now, in addition to our wonderful memories, we have Eli's forever diamond.
Katie Gangel
Edited review to 4 stars based on response below and to my embarrassment the most recent one went to my spam folder!!——-I have needed to email many times to follow up on the status of the Diamond, not getting updates as frequently as I was told. it seems like turnover of employees is high and customers fall through the cracks. I will honestly be surprised if I ever actually get the Diamond.
Priti Kothari
I loved when I received an Eterneva diamond for my loving mom. It was very emotional feeling . I feel my MOM blessing all the time . Thank you very much Eterneva team .
Zachary Hogan
The entire team at Eterneva is SO caring. To say Eterneva has great customer service is an understatement. They appear to genuinely care and clearly want to do their very best to help their clients celebrate a loved one. I would (and do) HIGHLY recommend Eterneva
Teresa Rusnak
Garrett was so incredibly sensitive and caring throughout the entire diamond making process. I get to be close to my baby girl every day because of this amazing gift. It has made the passing of Lucy more bearable. Now, she truly is "Lucy in the sky with diamonds". Thank you to the entire team for all of your support and kindness.
Ashley Linzmeier
Exceptional. There is nothing that I own that is more special than this ring and diamond made for my by Eterneva. To have my Grandfather (and fur clippings of two fur babies) so close to me in every moment of my life means the world to me. Though I had already incorporated my Grandfather in all that I could in my upcoming wedding, there is nothing that brings me closer to him than this diamond.The entire process was carefully monitored and I was updated by loving, caring individuals that obviously love what they do. Brooke quickly became someone I could confide in and share my love and grief over the loss of my Grandfather and kitties. She understood. Shared her story. And guided me over the course of the year until my best friends were home with me again.I'll never stop recommending Eterneva. The cost is NOTHING compared to having this piece of my favorite person back with me. Worth every single penny and more. Nothing but good memories every time I glance down at my hand. John Lutz - you were and will always be my hero. Love and miss you every day.
Susan Madenspacher
I had my mother's ashes made into two beautiful blue diamonds, to commemorate her beautiful blue eyes. Every time I wear the necklaces I designed, someone admires and comments, and I get to tell her story and how Eterneva helps her memory live on in these precious gems. My daughter and granddaughter will someday carry on the story of their Grandmama through the new generations with this exquisite jewelry. Every step of my journey with Eterneva was positive, from my initial contact with Garrett to the ultimate delivery of the beautifully packaged final result. The company is very transparent throughout the process, and you receive regular updates, including photos, and what process is occurring at that time. The attention to detail and emphasis on communication is amazing and gratifying. I do not regret my decision to keep my mother close to my heart with the help of Eterneva one bit. I will be forever grateful to them.
Monique Williamson
Last year I lost my best friend Earl ....he was the sweetest 15 year old tabby cat. I knew I had to do something special to commemorate his life. I had heard of using ashes to make a diamond in the past and began researching how to make that a possibility. I found several businesses that made cremation diamonds while researching but Eterneva seemed like the best decision for me. The testimonials and videos on the website made the process seem extremely personalized and respectful. They talked about grief and loss and understand that everyone is at a different stage in grieving process when they are looking for this type of service.From the beginning to the end of the process the Eterneva team was phenomenal. From my initial phone call with Dior I knew I had made the right choice. The welcome kit itself is extremely special. Once Earl’s ashes made it to Texas I was sent a video of his ashes being placed in the crucible. Each step of the process was documented by a video, a picture, call, or e-mail. I found myself realizing that with each stage of the journey I was able to move from the sadness of Earl’s death to being able to celebrate his life. I will forever be thankful to Brooke for all of her kind words and messages. I feel like she was just as excited to show me Earl’s diamonds as I was to see them.I ended up having a beautiful green diamond bezel set with a rose gold station chain. I wear his necklace every day and I love when people ask about his diamond. I feel like it has really kept his memory alive. I am beyond happy with my decision to choose Eterneva they deliver an invaluable service.
Sharon Shults
Having a diamond grown from your loved one is a very personal and emotional experience. Eterneva has the most amazing people that help guide you step by step through the process creating a level of excitement with each monthly follow up email. It is not just a job to them. They are so caring and compassionate with the personal information you share about your loved one and help you feel at peace with your decision. You are creating a legacy for your extended family that can be passed down from generation to generation so quality is so important. I couldn't be happier with the beautiful yellow diamond we created. My Dad was my strength and guiding light. Now he will be just that to all our family for generations to come.
sheri duffy
I had heard of Eterneva after my husband was diagnosed with cancer; however, I just pushed it to the back of my kind and focused on the remaining time we had together. After his passing, I was searching for a way to keep him with me everyday. I remembered Eterneva and reached out. From the moment I made first contact with them to the morning I received my beautiful necklace holding “him” was just an amazing journey. They kept me in the loop with updates and videos that I cherish and was able to share with my children. I cannot speak more highly of this wonderful, caring group of people. I know wear my husband’s diamond close to my heart everyday.
Viranjini Gopisetty
When we had to say goodbye to our beloved Golden Retriever Sasha last year, I wanted to do something special to honor her and her amazing life and all the love we shared. I started searching for companies that make diamonds from ashes, and luckily I came across Eterneva. Looking at their website and all the information on there I decided to give them a try and I am so glad I did. From the get go they blew me away with their love, care and attention to detail, from the personalized video in the welcome kit to the updates and videos of every step of the process. It was truly a beautiful journey and even though there was a bit of a delay due to COVID, they did everything to ensure my Sasha diamond came home to me before her 1yr anniversary. Brooke was amazing and she was there for me every step of the way. Thank you Eterneva and Brooke, I wear my gorgeous sparkly ocean blue Sasha diamond close to my heart every minute of every day..
Andrea DiGiovanne RN BSN
When my children’s father Anthony passed so sudden, I knew I needed and wanted something to commemorate him. But it had to be something greater, bigger than a beautiful tombstone or urn. He left 3 children under the age of 6 behind, the only thing that stands out when I think “forever” is a diamond. Eterneva has been more than just creating this special momentum tho, they took me with them as they brought Anthony to each stop on his way to becoming this beautiful jewel. That is him. And now I know that he will always be able to be a part of our journey, and sometimes literally will be too. I am forever grateful to the team, Garrett, and Shelly whom I’ve personally been communicating with. It’s truly an amazing wonderful way to remember someone.
jackie sams
In May of 2017 I lost my amazing beautiful daughter Katie shortly after her 20th birthday. While planning her service I knew I wanted to create a diamond from her ashes. Everyone asks how I found out about it I can't even tell you how I knew they did this but I just did. After looking at a few sites and doing research in the industry I found and chose Eterneva. My first and ONLY contact has been with Adele. I will be honest it is a big leap of faith to entrust your most precious loved one to be shipped off for several months. Adele put my heart and mind to ease never for one second did I feel any pressure or that Eterneva wasn't an excellent company. It wasn't until months later I found out that with the immense personal care I was getting that I was working with one of the owners of the company!! My beautiful sweet Katie turned into an amazing blue diamond( Katie's favorite color) I wanted a diamond that would be as beautiful as sparkling and she was and that's exactly what Adele and Eterneva gave us. Thank you so incredibly much! No words will ever be enough! If your hesitating because it's pricy it is but do your research even my jeweler was highly impressed with the process and how unique it is!! You and your loved one deserves nothing lessThank you AdeleJackie SFlorida
Rebecca Garvin
I watched one of my dearest friends go through the process of creating a diamond with Eterneva. The beauty of the experience will forever bring tears to my eyes. I was blown away and moved by the care and intentionality the employees treated her with, honoring both her and her father during a period of intense grief; Eterneva was a catalyst in turning dark moments into a deep healing process. Anyone who has ever lost someone they love will tell you that grief is not an easy experience to navigate. It is complex, full of strong waves of emotions and hard truths. The empathy and expertise demonstrated was nothing short of a gift. I have gotten to know multiple people who work for the company, including the founders, and every single one of them cares so deeply about what they do…they view and treat their customers’ loved ones as if they were their own. To anyone considering this type of investment: look no further than Eterneva.
Pam D
Eterneva was an incredible experience. They handled my husband's ashes and memory with honor and dignity. They kept me very well informed along the way, and my husband's diamond and ring I had it set in are beyond beautiful. It is a perfect way to both remember him, honor him, and keep him close to me. I would definitely do it again.
Rosetta Bullard
I love my diamond. It takes about a year to complete, that was my only problem with it but it’s the nature of the beast. You can’t make a diamond in a short time. Then I had it set in this ring by Caleesi jewelers, I designed it and they did it.
Nancy sosa
I started this process back in October/November of 2017 several months after my sister passed away in a car accident. My sister had mentioned this process to me when we were much younger but didn't think anything of it at the time. She passed a couple months before her 24th birthday and I thought the best way to give her back was by fulfilling her wishes. Adelle was on my side since day one to ensure this experience was as easy as possible and to let me know my sisters remains were taken care of until the final step of the process. At first I was skeptical, but as we continued to talk I figured it was one of the best ways to keep my sister close in the family, especially for my mother. This is a process I will recommend and even though it may seem expensive the payment plans help make the decisions much easier! Thank you again for allowing me to be part of this journey with my sister even while I was overseas serving our country!-Nancy
Michelle Walker
They made the diamond from my loved ones ashes and their team set the diamond in its own unique setting. In love. 🥰
Bonnie Johnson
This was a wonderful experience. A lot of care and comfort was taken by members of the Team during this beautiful journey. I am more than happy about the decision I made to work with this company.
Ami Jarosinski
Couldn't ask for a better experience. For me it was a very emotional choice to create a diamond and I felt comforted the entire way. I would highly recommend this process to anyone. And the end product is honestly breathtaking.
Craig Barrett
Adelle and Garret have built such an amazing business. The love and care they put into working with every customer is astounding. This isn't a product for them, this is a mission and it shows.
Jacob Parker
Eterneva was nothing short of amazing helping me honor my beloved dog Miss Piggy. Her beautiful diamond shines just like she did and I get to think of her every time I look down at my watch with her gorgeous diamond! I couldn't be more happy with my experience with Eterneva and Miss Piggy's diamond journey!Positive Responsiveness, Quality, Professionalism, Value …More
Skyler Knopp
This company cares. They have a vested interest in you having a positive experience from day one, and will see it through with you to the end. Thanks for doing it right, Eterneva.
Morgan Bullard
What a wonderful way to honor our loved ones. Thank you Eterneva for your support and kind words !
Sharon Miklos-Thompson
Haven't purchased their product, but the young lady that answered my questions couldn't have been nicer. Hers is a brilliant concept for our final resting place.
Tiffany Bartolacci
The entire team at Eterneva was lovely and caring to work with. The entire process was documented with e-mails, photos and videos. The presentation was gorgeous. I am very happy I chose to go with Eterneva. I made a diamond for myself and daughter of a very loved pet of ours. I will keep it close to my heart forever. Thank you Eterneva.
Christina Smith
Last year I was diagnosed with breast cancer and to make the transition to bald easier, I decided to cut my hair prior to chemo and send it in to have a diamond made. The Eterneva team (shoutout to Brooke B. & Shelly G.) did an amazing job through the entire process. They kept me up to date through the entire process and worked closely with me to come up with the perfect ring. I highly recommend going with Eterneva for their excellent quality and customer service.
Emre Aribulan
We had our cat Cafer's ashes turned into 2 diamonds. The Eterneva team was with us all the way through, helping us through this time. They were incredibly helpful and responsive no matter when we needed something from them. Also very friendly team altogether. I am really really happy that I found them for this procedure. Jacob, Edwin and Ashley were extremely sensitive. The diamonds are just as we expected, perfect.Thank you Eterneva!
Molly Jordan
Everything about my experience at Eterneva was exceptional from start to finish. Every person who was involved showed the utmost care, compassion, and professionalism. I now have a cherished keepsake to remind me of my fuzzy little soulmate, and I feel so happy knowing I’ve honored him in this way. Thank you so much for everything, Eterneva!
Alyssa Hagerty
Adelle the owner was amazing! She made me feel secure with my decision and she made me feel like I was a part of the Eterneva family. And that my dad was in good hands. I am very grateful for Adelle and Eterneva family to welcome me and my dad Into the family. Thank you sooo much for everything! I love the diamond. I recommend Eterneva to everyone!
Rachel Diamond
Losing my golden retriever, Dexter, left me completely heartbroken. When I decided to create a diamond out of some of his ashes, I did a lot of research on different companies. I chose Eterneva because of their transparency and they completely blew me away with their customer service. Jacob kept my informed throughout the process and they expressed such empathy. The hand delivery at the end was the cherry on top. They help to make the process more of an experience and it really helped me to channel my grief. Forever grateful for my Dexter diamond!
Monica Marissa Garcia-Moreno
I started with Eterneva in Dec 2021. Things were great at first. Shelley was sweet and helpful. However their update emails need work. I had a couple with my son's name and someone else's name (another customer) in the update email. The last update I got was in Sept 2022 and nothing since. I called two different numbers of people I dealt with and nothing, but a generic message. I am assuming those people quit. I responded to me last email update and got an auto response of staffing and said they'll get back to me at the next update... This process is long and expensive. I worry that my loved may have got lost in the shuffle. Praying he doesn't get lost or mixed up with anyone else with the changes. Hoping to hear back soon. Will update later.. Left two stars for now.
Eric B
Great service. I had my Dads ashes turned into a diamond and all I can say is wow. Their staff are friendly, sensitive & responsive. They set proper expectations on timing and delivery and kept in touch through the entire process. I highly recommend them. While thinking of a loved ones passing isn't what we want to face, using a company like this helps with memories & closure.
Beth Johnson
I wasn’t sure what to expect when I started this process. This is something that our son had said he wanted to be ~ a diamond. So after three years of planning, researching and saving, I talked with Shelly. Shelly was the first person that I had talked with in October of 2019. One of my best friends had just had a stroke at 51. Thankfully, Shelly did not pressure me, but sent me one of the kindest emails ever. I reached out to Shelly April 2020 and she remembered me like it was just the week before that we had talked. April 30, 2020, I ordered the welcome kit. When I received the box on May 1, opened it, I instantly burst into tears. There was Shelly talking to me on a video. I knew at this time, I made the right decision, with the only company for Zachary and me.Shelly introduced me to Ashley W. and Brooke B. both wonderful. Brooke was the one that I’ve worked with from June until March. She has been amazing and I’m proud to call her a friend. She has been there for me during the most stressful , uncertain time of most of our lives, COVID. The first video I received was from Gabe. Even though I only know Gabe from the video, he made me feel like he genuinely cared about our son and me. I will always treasure the memories and process of making my diamond.During my winter breakl, our goal was to visit Eterneva and take delivery of my diamond and meet their amazing staff. Unfortunately, Austin was slammed with ice. Brooke ensured my diamond was delivered and from start to finish, Eterneva has been nothing but exceptional. I hope to make another diamond, one day, with Eterneva.
Joseph Johnson
It’s never easy loosing a love one and finding the prefect way to cherish them is very difficult. Adelle and her team at Eterneva gave me great comfort knowing that Stephen’s ashes will be handled with love and care, as if it was her own family member. I spent weeks researching different companies and Eterneva’s service was hands down the best! Adelle would keep me update with the process and never forgetting that she is entrusted with a love one. Thank you so much Adelle! We will never forget you.
LAVASEATS CORP
You can tell there are really genuine people behind this business. The deeply care about their customers - it's inspiring.
ramesh matam
Super
Sylvie D
English version will follow:A conversation with Adelle was enough to confirm to me that mom would be in good hands, she took the time to ask me to tell her about my relationship with my mother, and understood why I wanted a special memory for an extraordinary person.A few days before Christmas I learned that the process had been completed and that his last journey was about to end. A special thank you to Adelle and her team because thanks to them, my first Christmas without mom will have been less difficult.I had to find how to highlight this diamond which represents how important my mother was to me, but also how I want her to feel protected so she can rest in peace. Today I found it and I am satisfied.*********Just one conversation with Adelle was enough to confirm that Mom would be in good hands. She took the time to ask me about my relationship with my mother and understood why I wanted a special reminder of this extraordinary person.A few days before Christmas, I learned that the process was finished and that her last voyage was about to end. A special thank you to Adelle and her team. Because of them, my first Christmas without Mom wasn’t as hard.You came back to me as a superb diamond! I then had to find a way to honor this diamond and showcase how much you meant to me. But I also wanted to make sure I protected you so that you could rest in peace. Today I found it and am fulfilledEnglish version will follow:Une conversation avec Adelle aura suffit à me confirmer que maman serais entre bonne main, elle à pris le temps de me demander de lui parler de ma relation avec ma mère, et à compris pourquoi je voulais un souvenir spécial pour une personne extraordinaire.A quelques de Noel j’apprenais que le processus était complété et que son dernier voyage était sur le point de se terminer. Un merci spécial à Adelle et son équipe car grâce à eux, mon premier Noel sans maman aura été moins difficile.Je me devais de trouver comment mettre en valeur ce diamant qui représente combien ma mère était importante pour moi, mais aussi comment je veux qu’elle se sente protéger pour reposer en paix. Aujourd’hui j’ai trouvé et je suis comblée.*********Just one conversation with Adelle was enough to confirm that Mom would be in good hands. She took the time to ask me about my relationship with my mother and understood why I wanted a special reminder of this extraordinary person.A fe days before Christmas, I learned that the process was finished and that her last voyage was about to end. A special thank you to Adelle and her team. Because of them, my first Christmas without Mom wasn’t as hard.You came back to me as a superb diamond! I then had to find a way to honour this diamond and showcase how much you meant to me. But I also wanted to make sure I protected you so that you could rest in peace. Today I found it and am fulfilled
Tina Foster
Laura Bankey