Customer Reviews Summary
PR's Heavenly Bridge is highly praised for their compassionate and professional service during the difficult time of losing a pet. Many customers express gratitude for the respectful handling of their pets' remains and the thoughtful memorial options provided, including urns, paw prints, and locks of hair. The staff is noted for their empathy and willingness to assist, making the process easier for grieving pet owners.
Christy Fields
I would give them a million stars over for how kind they were during one of the most trauma filled moments we’ve had. My sweet boy of 13 years passed suddenly and traumatically due to someone harming him, and we were broken hearted. He passed 12/15 and we called one place and they said we had to pay the money upfront (we were literally getting paid a couple days later ) but we then called heavenly bridge, and they were so unworried about the fee, told us we could pay it at pickup, they were so soothing and kind to us when we were such a mess. I got his ashes/ lock of fur and paw print yesterday… and while I cried relentlessly, I have to say they did such a great job… and I’m so thankful especially for the lock of hair… and paw print. We lost our best friend, but this company went above and beyond at helping us through this hard time. Thank you so much to everyone involved in all the last steps for our sweet boy Riley. ❤️
Lyd Lyd
I have not experienced a service like this in a while. Abby was wonderful, very polite and very empathetic. They worked with me with my dogs Fritzi and Jayden. They died within a month of each other. One they picked up from the vet, and the other a home pickup. They made this process so much easier when you don't want to deal with it at all. I found them to be so wonderful!The job they did on their cremation was so much more than words can describe. I absolutely loved it. They treated my pets with dignity and respect and im ever so grateful. I would highly recommend this service and I will use them again if I need to in the future.Thank you so much PRS!!
Janice Harris Lord
My pet and I were treated with the same professionalism and respect that I have been treated by real funeral directors. Staff was very, very kind and gave me time for my last goodbye with my cat before leaving him with them for cremation. I definitely recommend PR's Heavenly Bridge.
Natalie Morales
Absolutely wonderful. They were all so respectful and professional, the prices were great with everything that comes included. I would 100% recommend PR’s Heavenly Bridge to others. I’m glad to know my doggy was in good hands.
Christy Fields
I would give them a million stars over for how kind they were during one of the most trauma filled moments we’ve had. My sweet boy of 13 years passed suddenly and traumatically due to someone harming him, and we were broken hearted. He passed 12/15 and we called one place and they said we had to pay the money upfront (we were literally getting paid a couple days later ) but we then called heavenly bridge, and they were so unworried about the fee, told us we could pay it at pickup, they were so soothing and kind to us when we were such a mess. I got his ashes/ lock of fur and paw print yesterday… and while I cried relentlessly, I have to say they did such a great job… and I’m so thankful especially for the lock of hair… and paw print. We lost our best friend, but this company went above and beyond at helping us through this hard time. Thank you so much to everyone involved in all the last steps for our sweet boy Riley. ❤️
Lyd Lyd
I have not experienced a service like this in a while. Abby was wonderful, very polite and very empathetic. They worked with me with my dogs Fritzi and Jayden. They died within a month of each other. One they picked up from the vet, and the other a home pickup. They made this process so much easier when you don't want to deal with it at all. I found them to be so wonderful!The job they did on their cremation was so much more than words can describe. I absolutely loved it. They treated my pets with dignity and respect and im ever so grateful. I would highly recommend this service and I will use them again if I need to in the future.Thank you so much PRS!!
Janice Harris Lord
My pet and I were treated with the same professionalism and respect that I have been treated by real funeral directors. Staff was very, very kind and gave me time for my last goodbye with my cat before leaving him with them for cremation. I definitely recommend PR's Heavenly Bridge.
Natalie Morales
Absolutely wonderful. They were all so respectful and professional, the prices were great with everything that comes included. I would 100% recommend PR’s Heavenly Bridge to others. I’m glad to know my doggy was in good hands.
Katherine White
This was my first time and won't be my last time using PR's Heavenly Bridge. My boy Smokey was 16 and unexpectedly but expectedly passed. I called poor Abigail 10 different times with questions and concerns and she was the best. Answered everything and was very patient. She has the best voice and appearance for such a devastating thing we have to go through having a pet of any type. Her voice is so sweet, soft, and sympathetic. And her appearance matches. We had the private chamber and they picked up our baby cat on the weekend, it was extra as they are closed. I gladly paid the extra (it was well worth it). I will forever use PR's Heavenly Bridge as my pups are 13. Thank you for your compassion and tenderness I such a rough time.
Di B
Since we all know loosing a pet is like losing a child. They never live long enough. I lost my boy Charley on my move to Texas from California and it is one of the hardest things I’ve had to do. Once I made it to Texas I look him to Heavenly bridge. From the first phone call my daughter in law made to the pick up process they were absolutely amazing. THEY CALLED CHARLEY BY HIS NAME! I will always use them in the future.
Jordan Casillas
I cannot recommend PR’s Heavenly Bridge enough. Losing a pet is excruciatingly painful and difficult and they took a lot of stress off of us. They happily answered all 3,000 of our questions and were so kind each step of the way. Thank you.
Kayla Hesler
We recently received my cat Luna’s ashes from PR’s Heavenly Bridge. Sadly, Luna had to be euthanized because she was suffering from extreme kidney failure. It was a Friday night before the winter storm came over the weekend and the next morning I was searching for an inexpensive location for her cremation. I messaged different locations but Pablo answered all of my questions through the chat feature on Yelp. Even though they were closed for the weekend they let us bring her in for an after-hours fee. When we arrived he was very kind and immediately said he was sorry for our loss. He then explained to us all the services offered, helped us pick out one of the urns that were included in the package, and explained where her name would be engraved. We added a clay paw print as well as some of her fur. After we picked everything out and paid, we were able to say our final goodbyes to Luna. Since she was in the bag that the vet put her in, I didn’t want to take her out because I wanted to remember her when she was alive. Still, I tearfully said my goodbyes. It took about a week to pick her up because the winter storm caused a bit of a delay. When I arrived to pick her up, Dulce handed us a pretty silver bag and showed me her urn that was in another beautiful bag. The paw print and hair clipping were packaged in a nice organza bag. They have packaged everything with so much love and care and I was so happy to have Luna back home with us. Dulce and I even spoke a little bit about a shared interest.Thank you for your kindness to my husband and me during our grief. This is the first time I have ever had to face the loss of a loved pet. She has been with us since the beginning of our marriage in 2010 to now, so it was extremely sad for us to lose her. You have made the process a bit easier for us and I am so grateful to have my girlie, Luna back home.PSSorry for the long review
Cristal Diaz
On October 26th my Odie passed away. It was one of the most difficult days in my life, my heart was shattered. It has been a very difficult month almost 2 without my baby Odie, he was my baby, my everything, he was my gift for my 7th birthday, he was by my side for many years. It has been very difficult to be without him these days I am learning to live without him and it is hard it is a painful process I still miss him like the first day. I want to thank PRs heavenly from day one to the last in this entire process, they proved to be very professional and compassionate with my loss. when I first call Dulce answered, I was not even able to talk I was devastated Dulce was very patient and lovely on the phone call she explained all my options and the process of getting Odie. that same day (Thursday October 26) I took Odie, to them he stayed there. I wanted to say good bye to him the last goodbye to his little body on Saturday the 28th Odie was cremated I was able to see all the process.When I got to the place, Odie was ready for me to say goodbye. It was very painful, very painful, but the way they gave Odie to me was very sweet. His body was intact. I could smell his paws and his hair for the last time. That mattered a lot to me is a memory that I will always keep in my heart The way I saw him, the way he was, gave me peace of mind, he was my baby and they respected that, they treated him like what he was to me. Everyone was very kind, they always respected my pain, They always showed a lot of empathy towards me.I always wanted to get Odie's nose print and I asked them they were able to do it for me I got his nose print and his paw print they gave me his ashes in the little box that I chose I asked them for the engraving of his face on the urn and everything was beautiful They also left me a little of his hair in a plastic bag to remember him, that also meant a lot to me. I miss his hairs they use to be everywhere. I always wanted odie to be treated with respect and to be able to trust his body to someone. They always respected it.Thanks to PRs for helping me through this painful process. Thanks to Dulce and the gentleman that was in all the process thank you for being so compassionate and kind to me. Thanks to everyone for making my process less painful. Thank you PRs heavenly for doing your work with Love and care.I will always appreciate it!I will always feel and believe that I gave my odie the last goodbye in the most beautiful and respectful way!
Tiffany Lucio
I lost my 15 year old Chihuahua and they were so considerate of my last minute arrangements. A quick email response the day prior gave me peace of mind the day of. They were so helpful and provided great communication when they transported her remains from a vets office in Dallas. If you need someone to trust to treat your pet's remains with care and respect I highly recommend. Excellent service.
Karen G (Sparrow313131)
I would recommended PR's to anyone experiencing the loss of a beloved pet.We lost our 15 year old staffordshire terrier, Hattie. We received a lovely wooden urn with her name, along with her nose print and several other prints and personal mementos.
Megan Le
My beloved dog of 8 years, went to the rainbow bridge while at home in her bed. We had to call PR’s after hours phone number and our call was immediately returned. They spoke with care and compassion and treated my baby’s remains with gentle kindness.I chose the heart shaped urn and the clay paw print and they are both of exceptional quality. Words cannot express how grateful I am of PR’s Heavenly Bridge and I would recommend them 100%.
Aaron Scott
Such a high level of professionalism and empathy when we need it most. These guys were here within a few hours and just made the whole process so much easier. I 100% would recommend them for any in-home needs :)
Brenda C
Took our sweet chihuahua Chica to them after she passed away at home unexpectedly. They are very professional, kind, compassionate and we were grateful they were there to help us with her cremation. We received her back within 3 days in a beautiful urn with her name, lock of her hair and foot print to remember her by! They made a very painful sad situation a lot easier. Strongly Recommend them! The Castillo’s.
Stephen Austin
I do highly recommend PR’s. The entire staff was very considerate, caring and respectful throughout this process which made it a little easier for me to let go. My “Boo” was as much a member of my family as any of the two legged members, so I had very high expectations on how he was cared for here at the end. And PR’s met these expectations. Thank You to the Staff and in particular to the young lady that worked Reception, your sincere kindness made a tough time a little bit easier.
deb quinones
My mom's dog, Maggie Mae Mop died in an auto accident. Unfortunately we went prepared for her death. We contacted Heavenly Bridge and they took care of everything in a comforting, timely and professional manner.We highly recommend their serves .
Angel Rodriguez
From start to finish, they go above and beyond to ensure that your pet's final arrangements are handled with care and respect. I highly recommend PRs Heavenly for anyone who is seeking a compassionate and professional company to handle everything after their pet has passed away. They truly go above and beyond to make a difficult time a little bit easier.
Houy Yang
Our cat recently passed, the receptionist answered my call in a welcoming and sympathetic tone, another reason I chose them. Price is reasonable, and our baby's ashes were return within a week of dropping him off. I will refer them to whomever needs an animal cremation service. They were polite, professional and showed sympathy.
Sherry Halm
*** HIGHLY RECOMMEND ***Unfortunately this is my second time using PR Heavenly Bridge in less than two years. Once again they exceeded my expectations. They are fast to respond, informative of every step and so sincere and caring. I will recommend them time and time again. Thank you for taking care of our Scooby.
Tanya Payne
We are sad we lost LokiWe are so glad that we used PR's Heavenly Bridge. They were so kind and handle our Loki with such care I will only use them in the furure
Debra LANTZ
We lost one of our precious fur babies unexpectantly the week before Christmas. PR's Heavenly Bridge was so compassionate, and responsive. Their communication and overall service was first rate. The care and detail they provide with every detail is outstanding. We just lost our other fur baby and are so devastated but we know he will be handled with the same care and compassion. Highly recommend.
Donya Fuller
Handled the passing and final arrangements for our boy with grace and care. Thank you for making something that is so hard just a little easier. 🐾❤️
Charlene Shrum
Our precious little dog, Sparky, crossed the Rainbow Bridge on Monday, July 11. I called Heavenly Bridge to inquire about cremation and they were so kind and supportive, even though I was mess. Before leaving him at Heavenly Bridge, I asked to see him one last time, and they had him wrapped in a blanket and he looked so peaceful. We came back the following day to get the little paw print in the clay medallion. Highly recommend Heavenly Bridge when your little fur animal crosses that bridge.
Roger Harvell
We were treated with such kindness and respect.Only true animal lovers can understand how difficult it is when a pet of 14 years age crosses the rainbow bridge.Thank you for your all of your kindness and compassion.Mrs. Linda Harvell
Priscilla Reagan
One look at PR’s Heavenly Bridge website gives one the impression that the people there are committed to providing high quality services, maintaining high standards, and doing so with compassion and integrity. And they live up to it.Within a few short months of each other, we had to have our two senior golden retrievers euthanized. Heavenly Bridge picked them up from the veterinary clinic and called to let us know they’d arrived safely at their facility. After the cremations, we received sweet Zuzu’s ashes in a beautiful brass and enamel etched urn and brave Cooper’s in an extremely handsome rosewood cedar box.For each, we also received a nicely done death certificate, a lock of hair, a terracotta paw print with an easel, and a nose print. Since a dog’s nose print is as unique as a human’s fingerprint, these are especially precious to us.The people at PR’s Heavenly Bridge know that our dogs are much more than pets; they are much-loved and deeply mourned members of our family. In recognition of this, their remains are handled with the dignity and respect they deserve.
Zaria
Drove an hour to this place because I knew my beardie would be in good hands. They replied fast and were extremely sweet and caring. Wouldn’t go anywhere else.
Caitlyn s
I had my guinea pig pass away unfortunately, and I took her to Pr’s with no expectations, other than for them to treat her with care, as i hadn’t done this process before. When I received her back it was so much more than I was expecting and I could tell they put a lot of compassion into giving her back. The lock of fur meant a lot and just how neatly and gently it seemed they handled everything. I truly truly appreciate this company :)
Pat Idleman
They were very caring and compassionate. It’s hard when you lose a pet and they were very helpful getting through the process.
Arlene Jorge
PR's Heavenly Bridge understood our pain by losing Woody, they made sure we were taken care of.
Charlsye Lewis
Wonderful team of people at PR's Heavenly Bridge. They have helped us with a few of our pets over the years. Beautiful packaging and excellent customer service.
Christy Fields
I would give them a million stars over for how kind they were during one of the most trauma filled moments we’ve had. My sweet boy of 13 years passed suddenly and traumatically due to someone harming him, and we were broken hearted. He passed 12/15 and we called one place and they said we had to pay the money upfront (we were literally getting paid a couple days later ) but we then called heavenly bridge, and they were so unworried about the fee, told us we could pay it at pickup, they were so soothing and kind to us when we were such a mess. I got his ashes/ lock of fur and paw print yesterday… and while I cried relentlessly, I have to say they did such a great job… and I’m so thankful especially for the lock of hair… and paw print. We lost our best friend, but this company went above and beyond at helping us through this hard time. Thank you so much to everyone involved in all the last steps for our sweet boy Riley. ❤️
Lyd Lyd
I have not experienced a service like this in a while. Abby was wonderful, very polite and very empathetic. They worked with me with my dogs Fritzi and Jayden. They died within a month of each other. One they picked up from the vet, and the other a home pickup. They made this process so much easier when you don't want to deal with it at all. I found them to be so wonderful!The job they did on their cremation was so much more than words can describe. I absolutely loved it. They treated my pets with dignity and respect and im ever so grateful. I would highly recommend this service and I will use them again if I need to in the future.Thank you so much PRS!!
Janice Harris Lord
My pet and I were treated with the same professionalism and respect that I have been treated by real funeral directors. Staff was very, very kind and gave me time for my last goodbye with my cat before leaving him with them for cremation. I definitely recommend PR's Heavenly Bridge.
Natalie Morales
Absolutely wonderful. They were all so respectful and professional, the prices were great with everything that comes included. I would 100% recommend PR’s Heavenly Bridge to others. I’m glad to know my doggy was in good hands.
Katherine White
This was my first time and won't be my last time using PR's Heavenly Bridge. My boy Smokey was 16 and unexpectedly but expectedly passed. I called poor Abigail 10 different times with questions and concerns and she was the best. Answered everything and was very patient. She has the best voice and appearance for such a devastating thing we have to go through having a pet of any type. Her voice is so sweet, soft, and sympathetic. And her appearance matches. We had the private chamber and they picked up our baby cat on the weekend, it was extra as they are closed. I gladly paid the extra (it was well worth it). I will forever use PR's Heavenly Bridge as my pups are 13. Thank you for your compassion and tenderness I such a rough time.
Di B
Since we all know loosing a pet is like losing a child. They never live long enough. I lost my boy Charley on my move to Texas from California and it is one of the hardest things I’ve had to do. Once I made it to Texas I look him to Heavenly bridge. From the first phone call my daughter in law made to the pick up process they were absolutely amazing. THEY CALLED CHARLEY BY HIS NAME! I will always use them in the future.
Jordan Casillas
I cannot recommend PR’s Heavenly Bridge enough. Losing a pet is excruciatingly painful and difficult and they took a lot of stress off of us. They happily answered all 3,000 of our questions and were so kind each step of the way. Thank you.
Kayla Hesler
We recently received my cat Luna’s ashes from PR’s Heavenly Bridge. Sadly, Luna had to be euthanized because she was suffering from extreme kidney failure. It was a Friday night before the winter storm came over the weekend and the next morning I was searching for an inexpensive location for her cremation. I messaged different locations but Pablo answered all of my questions through the chat feature on Yelp. Even though they were closed for the weekend they let us bring her in for an after-hours fee. When we arrived he was very kind and immediately said he was sorry for our loss. He then explained to us all the services offered, helped us pick out one of the urns that were included in the package, and explained where her name would be engraved. We added a clay paw print as well as some of her fur. After we picked everything out and paid, we were able to say our final goodbyes to Luna. Since she was in the bag that the vet put her in, I didn’t want to take her out because I wanted to remember her when she was alive. Still, I tearfully said my goodbyes. It took about a week to pick her up because the winter storm caused a bit of a delay. When I arrived to pick her up, Dulce handed us a pretty silver bag and showed me her urn that was in another beautiful bag. The paw print and hair clipping were packaged in a nice organza bag. They have packaged everything with so much love and care and I was so happy to have Luna back home with us. Dulce and I even spoke a little bit about a shared interest.Thank you for your kindness to my husband and me during our grief. This is the first time I have ever had to face the loss of a loved pet. She has been with us since the beginning of our marriage in 2010 to now, so it was extremely sad for us to lose her. You have made the process a bit easier for us and I am so grateful to have my girlie, Luna back home.PSSorry for the long review
Cristal Diaz
On October 26th my Odie passed away. It was one of the most difficult days in my life, my heart was shattered. It has been a very difficult month almost 2 without my baby Odie, he was my baby, my everything, he was my gift for my 7th birthday, he was by my side for many years. It has been very difficult to be without him these days I am learning to live without him and it is hard it is a painful process I still miss him like the first day. I want to thank PRs heavenly from day one to the last in this entire process, they proved to be very professional and compassionate with my loss. when I first call Dulce answered, I was not even able to talk I was devastated Dulce was very patient and lovely on the phone call she explained all my options and the process of getting Odie. that same day (Thursday October 26) I took Odie, to them he stayed there. I wanted to say good bye to him the last goodbye to his little body on Saturday the 28th Odie was cremated I was able to see all the process.When I got to the place, Odie was ready for me to say goodbye. It was very painful, very painful, but the way they gave Odie to me was very sweet. His body was intact. I could smell his paws and his hair for the last time. That mattered a lot to me is a memory that I will always keep in my heart The way I saw him, the way he was, gave me peace of mind, he was my baby and they respected that, they treated him like what he was to me. Everyone was very kind, they always respected my pain, They always showed a lot of empathy towards me.I always wanted to get Odie's nose print and I asked them they were able to do it for me I got his nose print and his paw print they gave me his ashes in the little box that I chose I asked them for the engraving of his face on the urn and everything was beautiful They also left me a little of his hair in a plastic bag to remember him, that also meant a lot to me. I miss his hairs they use to be everywhere. I always wanted odie to be treated with respect and to be able to trust his body to someone. They always respected it.Thanks to PRs for helping me through this painful process. Thanks to Dulce and the gentleman that was in all the process thank you for being so compassionate and kind to me. Thanks to everyone for making my process less painful. Thank you PRs heavenly for doing your work with Love and care.I will always appreciate it!I will always feel and believe that I gave my odie the last goodbye in the most beautiful and respectful way!
Tiffany Lucio
I lost my 15 year old Chihuahua and they were so considerate of my last minute arrangements. A quick email response the day prior gave me peace of mind the day of. They were so helpful and provided great communication when they transported her remains from a vets office in Dallas. If you need someone to trust to treat your pet's remains with care and respect I highly recommend. Excellent service.
Danielle Clark
My cat passed over the weekend and when I reached out to them, they responded very quickly and were very helpful and comforting. The were kind, professional, and the resulting urn and paw-print are absolutely beautiful.
Brian Herring
PR's Heavenly Bridge is outstanding! If I could give 10 STARS,I would! We have a cabinet full of cedar boxes and memories of our past loved ones, both fur and feathers, but this is the first time that we used PR's, and so glad we did.I couldn't be any happier with the service we received.Dulce was so sweet and sympathetic on the phone, and explained everything in detail, even recommending the perfect font for our precious ZUZU's cedar urn.She was a special girl, a tri-pawed, 11 yr old, cancer surviving Rottweiler that loved life (and treats!) and lived strong, even three and a half years after her diagnosis and amputation.Her urn is beautiful, and SO GLAD we got the paw print, hair clip and nose print. Thanks PR ( y DULCE:) for making a difficult time a little easier to deal with. Brian and Donna Herring and ZUZU
Tana Rogers
Our Walter passed suddenly and this place was by far the most affordable place to get him cremated. They did an excellent job helping us with the process of getting our pup memorialized ❤️
Scott Hamrick
We actually lost two of our boys. They passed 12 days apart. Pr’s heavenly bridge was there to get our baby right after. They were so nice and made this process so easy. They had beautiful boxes, nose prints, locks of hair and a paw print. They made sure to give our boys a beautiful ending.
Scott Vernon
***Highly recommended!!***A question was never dumb, my sad feelings were never discounted! Despite the tragic end to my cat's life due to diabetes, the dignified presentation helps much!!
Stefanie Davis
I just picked up my dog, and I am just amazed at how beautiful his box is. It has his name engraved on it, we received a bit of his hair, a nose print, and a paw print. When I came in, the sweet lady was so caring, and kind, and the guys who helped with my sweet dog, took their time and treated him with kindness. I definitely recommend PR's.
Christi Young
PR’s Heavenly Bridge were so kind and compassionate with me when I lost my sweet Crystal. I highly recommend them for your needs when you’ve lost a member of your fur family. Their kindness allowed me to take a breath during a very difficult time.
Meghan Hvizdos
PR's Heavenly Bridge went above and beyond during such a sad time for my family. I wanted to take my little girl one last ride to their facility in which they went out of their way to come and meet me early on a Sunday morning. They were kind and assisted in letting me pick out her urn and pawprint and then set her in the viewing room so that we would say our last goodbyes. They were responsive, helpful and timely throughout the entire process, not to mention affordable and respectful of our fur baby and how important she was to our family.
Laura Pierce
We lost our dog, Maggie, early this year. When we adopted her, our kids were 6 and 9 yrs old. When Maggie passed, the boys were 21 and 24. So they hardly remember life without her. We were devastated. PR's Heavenly Bridge was recommended by our vet. They were so thoughtful and respectful and gave us very good service. They offered suggestions and ideas without being pushy, which was just what we needed at the time. Unfortunately, I'm sure we'll see them again because we have 3 more dogs but I'm thankful we had them during such a difficult time.
Angela Williams
I HIGHLY recommend PR's Heavenly Bridge.A special thank you to Abigail, who was very pleasant and professional during a very difficult time for us.
Karen G (Sparrow313131)
I would recommended PR's to anyone experiencing the loss of a beloved pet.We lost our 15 year old staffordshire terrier, Hattie. We received a lovely wooden urn with her name, along with her nose print and several other prints and personal mementos.
Megan Le
My beloved dog of 8 years, went to the rainbow bridge while at home in her bed. We had to call PR’s after hours phone number and our call was immediately returned. They spoke with care and compassion and treated my baby’s remains with gentle kindness.I chose the heart shaped urn and the clay paw print and they are both of exceptional quality. Words cannot express how grateful I am of PR’s Heavenly Bridge and I would recommend them 100%.
Aaron Scott
Such a high level of professionalism and empathy when we need it most. These guys were here within a few hours and just made the whole process so much easier. I 100% would recommend them for any in-home needs :)
Brenda C
Took our sweet chihuahua Chica to them after she passed away at home unexpectedly. They are very professional, kind, compassionate and we were grateful they were there to help us with her cremation. We received her back within 3 days in a beautiful urn with her name, lock of her hair and foot print to remember her by! They made a very painful sad situation a lot easier. Strongly Recommend them! The Castillo’s.
Stephen Austin
I do highly recommend PR’s. The entire staff was very considerate, caring and respectful throughout this process which made it a little easier for me to let go. My “Boo” was as much a member of my family as any of the two legged members, so I had very high expectations on how he was cared for here at the end. And PR’s met these expectations. Thank You to the Staff and in particular to the young lady that worked Reception, your sincere kindness made a tough time a little bit easier.
deb quinones
My mom's dog, Maggie Mae Mop died in an auto accident. Unfortunately we went prepared for her death. We contacted Heavenly Bridge and they took care of everything in a comforting, timely and professional manner.We highly recommend their serves .
Angel Rodriguez
From start to finish, they go above and beyond to ensure that your pet's final arrangements are handled with care and respect. I highly recommend PRs Heavenly for anyone who is seeking a compassionate and professional company to handle everything after their pet has passed away. They truly go above and beyond to make a difficult time a little bit easier.
Houy Yang
Our cat recently passed, the receptionist answered my call in a welcoming and sympathetic tone, another reason I chose them. Price is reasonable, and our baby's ashes were return within a week of dropping him off. I will refer them to whomever needs an animal cremation service. They were polite, professional and showed sympathy.
Sherry Halm
*** HIGHLY RECOMMEND ***Unfortunately this is my second time using PR Heavenly Bridge in less than two years. Once again they exceeded my expectations. They are fast to respond, informative of every step and so sincere and caring. I will recommend them time and time again. Thank you for taking care of our Scooby.
Tanya Payne
We are sad we lost LokiWe are so glad that we used PR's Heavenly Bridge. They were so kind and handle our Loki with such care I will only use them in the furure
Daniela Sanchez
Our sweet baby boy Cookie passed away yesterday and we were so lost and didn’t know where to go until we found y’all and all I can say thank you for being so warm and thoughtful thru this process❤️ it broke our heart when we received that bag knowing what was inside of it but it was so thoughtful and we 100% recommend PR’s. Again thank y’all ❤️
Grace Schmidt
We recently got back the remains our sweet Dutchess and we were in awe of the what we received. The box she came back in was so nice and had her name engraved. The paw print was so sweet and the nose print was just such a nice little surprise for us. The way they package it all was also very nice. We are just in awe of the love and care that went in to it. It's obvious that they care just as much as we do. I can't say enough nice things about them!
Veronica Pruitt
Heavenly Bridge was phenomenal when it came to taking care of our fury family member. She died at home with parent witnessing the event. It was very traumatic. They came out in an hour and removed her from the home very respectfully. Presentation of memorial items were professional, caring, punctual, and honorable. I am a friend of the parent who contact them to handle their fury daughter’s passing. The parents and kids were extremely satisfied with how things were handled. I would HIGHLY recommend them to anyone, especially when you have a pet pass at home. Never thought about how that would be handled until it happened. It was after hours and vet was not available.
Caleb Flores
Professional, Courteous and well worth the price (Not to mention the drive it took from Arlington).I know one day I'll stop grieving and bring in a new furry family member into my home again, And when the time comes for them to rest, I know I can trust these wonderful people to help me preserve their memory.
Mikey
Do I recommend: YesThe atmosphere walking in is very comforting, the employees are very welcoming and give consolation. Our conure is priceless to us, and the options they had for display urns were beautiful. They took their time to present a beautiful solaced urn with documentation. To top it off, I was running late, and they stayed after hours to wait for me to come pick up my baby. 10/10, I am happy to have had a great memorial created for my bird. Thank you to everyone who helped me get through this, I appreciate you greatly. It was a privilege, and thank you for helping us find closure.
Claudia Gil
PR's Heavenly Bridge was beyond everything I was looking for in such a heartbreaking stressful moment. Very understanding and friendly service. The prices they offer are very reasonable and even offer after hours services for a small fee. Turn around time to receive ashes was very fast as well. Would definitely recommend them to anyone who is looking for a peaceful transitioning for their fur baby.
April Eudy
I couldn't be happier with the treatment we received from PR's Heavenly Bridge. One of our animals passed away unexpectedly and we wanted to have him cremated, so I Googled crematoriums and found PR's. Since it was early in the morning I emailed them for information. I got a response shortly after they opened which I appreciated. Later that morning we dropped off "Sherbert" to be cremated. We were treated with nothing, but compassion for the loss of our pet. Sherbert's ashes were returned within a week of dropping him off. Thanks, PR's for a job well done.
J good
I lost both of my boys this year. 10 weeks apart. I used heavenly bridge both times. Somewhat different experience both times, but overall great service. Quiet and calming lobby. The staff helps you through all the release forms and even sends someone out to help transfer your pet inside. Not that anybody ever looks forward to services such as these, or the pain of loosing your little loved ones, but 9/10 i'd come back should the need arise.
teresa dolbin
100% recommend PR'S Heavenly Bridge. I called them after we had to have our 17 year old dog euthanized, they showed so much compassion. They picked her up from the shelter, and kept me informed during the entire process. Took about 3 days to get our dog back in a beautiful wooden box which we had a picture of her lazer printed on and it turned out beautiful.
Eileen Goodheart
I am so grateful for this business and all of it's employees. Our beloved dog passed away suddenly and unexpectedly on our Thanksgiving trip to Texas. Being from out of town we were devastated thinking we would have to leave her ashes behind. Heavenly bridge answered our call after hours and worked around the clock to make sure they would get our pup back to us before we had to leave the state. They were so kind and soft spoken, they made the process one less thing to worry about. I highly recommend this business to anyone in their time of need. Thank you for all that you do Heavenly Bridge.
Debra LANTZ
We lost one of our precious fur babies unexpectantly the week before Christmas. PR's Heavenly Bridge was so compassionate, and responsive. Their communication and overall service was first rate. The care and detail they provide with every detail is outstanding. We just lost our other fur baby and are so devastated but we know he will be handled with the same care and compassion. Highly recommend.
Donya Fuller
Handled the passing and final arrangements for our boy with grace and care. Thank you for making something that is so hard just a little easier. 🐾❤️
Charlene Shrum
Our precious little dog, Sparky, crossed the Rainbow Bridge on Monday, July 11. I called Heavenly Bridge to inquire about cremation and they were so kind and supportive, even though I was mess. Before leaving him at Heavenly Bridge, I asked to see him one last time, and they had him wrapped in a blanket and he looked so peaceful. We came back the following day to get the little paw print in the clay medallion. Highly recommend Heavenly Bridge when your little fur animal crosses that bridge.
Roger Harvell
We were treated with such kindness and respect.Only true animal lovers can understand how difficult it is when a pet of 14 years age crosses the rainbow bridge.Thank you for your all of your kindness and compassion.Mrs. Linda Harvell
Priscilla Reagan
One look at PR’s Heavenly Bridge website gives one the impression that the people there are committed to providing high quality services, maintaining high standards, and doing so with compassion and integrity. And they live up to it.Within a few short months of each other, we had to have our two senior golden retrievers euthanized. Heavenly Bridge picked them up from the veterinary clinic and called to let us know they’d arrived safely at their facility. After the cremations, we received sweet Zuzu’s ashes in a beautiful brass and enamel etched urn and brave Cooper’s in an extremely handsome rosewood cedar box.For each, we also received a nicely done death certificate, a lock of hair, a terracotta paw print with an easel, and a nose print. Since a dog’s nose print is as unique as a human’s fingerprint, these are especially precious to us.The people at PR’s Heavenly Bridge know that our dogs are much more than pets; they are much-loved and deeply mourned members of our family. In recognition of this, their remains are handled with the dignity and respect they deserve.
Zaria
Drove an hour to this place because I knew my beardie would be in good hands. They replied fast and were extremely sweet and caring. Wouldn’t go anywhere else.
Caitlyn s
I had my guinea pig pass away unfortunately, and I took her to Pr’s with no expectations, other than for them to treat her with care, as i hadn’t done this process before. When I received her back it was so much more than I was expecting and I could tell they put a lot of compassion into giving her back. The lock of fur meant a lot and just how neatly and gently it seemed they handled everything. I truly truly appreciate this company :)
Pat Idleman
They were very caring and compassionate. It’s hard when you lose a pet and they were very helpful getting through the process.
Arlene Jorge
PR's Heavenly Bridge understood our pain by losing Woody, they made sure we were taken care of.
Charlsye Lewis
Wonderful team of people at PR's Heavenly Bridge. They have helped us with a few of our pets over the years. Beautiful packaging and excellent customer service.
Tim Rafferty
I truly appreciate the professionalism and caring people at PR's Heavenly Bridge. I called them at 5 AM on a Saturday morning and they called back immediately. Very compassionate group and they provided a beautiful wonderful wooden urn engraved with our cherished 20 year belovedsweet dogs name engraved.Thank you for helping us at an incredibly difficult time with your kindness and may God Bless you and your business.
Tracy C
We are so thankful for the kindness and patience shown by the staff of PR's Heavenly Bridge when our dearest Mally died. I was able to message through facebook and it is a very simple process. They arranged with my vet to pick up Mally and their facility is conveniently located so we easily found it with google maps. A huge incentive in using PR's Heavenly Bridge is the price! The cedar box was gorgeously engraved with Mally's name and it will be a keepsake forever. THANK YOU💖
Cheryl Storey
I lost my precious Shih Tzu Sheena after having her almost 15yrs .PR'S HEAVENLY BRIDES is absolutely wonderful. Very caring , patient and understanding . My heart is broken but this company has helped me in ways I could not have imagined. If you lose a pet please please think about them. My mind is at peace. God Bless
Naomi Hirsch
I really can't say enough good things about this place, and Pablo and his team. Everyone is kind, and sincere, and transparent about everything they do. They were totally willing to customize my experience so I could say goodbye to my animals the way *I* wanted to. That means so much to me. I had an absolutely horrible few weeks, and lost 3 animals in a row. I took each one here every time because they made me feel so comfortable coming to them. I will recommend them to everyone I know, because they deserve it.
Rachel Flores
I just got my cat back today, it was so hard picking up his remains from the vet but when I looked into the bag I was given, comfort and peace washed over me as I pulled out a clay disk that had his paw print on it, his name on the other side. In the bag was also a lock of his hair, and an imprint of his nose, along with a beautiful wooden box with his name scribed into it. There was so much love and care that went into his cremation, I would highly, highly recommend PR's Heavenly Bridge. They don't know me, they didn't know my cat, but they treated us with respect and as if we were family. What a blessing. When I called to thank them, the women who answered the phone was professional, compassionate, and kind. Thank you!!!
Tamara
They took care of everything and such great communication. The response to all my emails were in a timely manner.. They kept me informed when they picked up my fur baby. I would recommend during such a hard time as they were professional.
Tyler Fazil
From the day I called their office I knew they would be the perfect team to take care of my pup. I am grateful for their compassion and flexibility. Thank you for giving us life long keepsakes for such a special part of our family!
Lilly Wallace
We had to put down our fur baby girl and this wonderful company took good care of her. We received her remains in a sealed cedar box with her name engraved on the top. We also received her paw print, clip of her hair and a print of her nose. Just like her. Everything was amazing. Thank y’all so much.
blanca alex soto
My manolo passed away. I didn’t even know if this place and honestly have never looked into it. When I called it was early morning and my baby just passed away. I was unsure if anyone would answer as I thought it would be the answering service. To my surprise it was the owner Pablo. He was very sympathetic and heartfelt towards me and my hard time. I finally looked them up and found out it was veterans who ran the business. I cried even more as my son is in the military stationed in Japan. My family and I went and I didn’t know what to except. The service was very nice and when we received his remains I was so touched by the detail that it Miguel had done. I just want to thank them for everything.
Felecia Dunson
My beloved Gizmo passed away right before Christmas. Pablo was sweet over the phone and everyone on site was super patient and kind. I am very pleased with his cedar box that has his name engraved, his terra cotta paw print, and his lock of hair. What a great way to honor his memory. Thank you, PR's Heavenly Bridge.
Danielle Clark
My cat passed over the weekend and when I reached out to them, they responded very quickly and were very helpful and comforting. The were kind, professional, and the resulting urn and paw-print are absolutely beautiful.
Brian Herring
PR's Heavenly Bridge is outstanding! If I could give 10 STARS,I would! We have a cabinet full of cedar boxes and memories of our past loved ones, both fur and feathers, but this is the first time that we used PR's, and so glad we did.I couldn't be any happier with the service we received.Dulce was so sweet and sympathetic on the phone, and explained everything in detail, even recommending the perfect font for our precious ZUZU's cedar urn.She was a special girl, a tri-pawed, 11 yr old, cancer surviving Rottweiler that loved life (and treats!) and lived strong, even three and a half years after her diagnosis and amputation.Her urn is beautiful, and SO GLAD we got the paw print, hair clip and nose print. Thanks PR ( y DULCE:) for making a difficult time a little easier to deal with. Brian and Donna Herring and ZUZU
Tana Rogers
Our Walter passed suddenly and this place was by far the most affordable place to get him cremated. They did an excellent job helping us with the process of getting our pup memorialized ❤️
Scott Hamrick
We actually lost two of our boys. They passed 12 days apart. Pr’s heavenly bridge was there to get our baby right after. They were so nice and made this process so easy. They had beautiful boxes, nose prints, locks of hair and a paw print. They made sure to give our boys a beautiful ending.
Scott Vernon
***Highly recommended!!***A question was never dumb, my sad feelings were never discounted! Despite the tragic end to my cat's life due to diabetes, the dignified presentation helps much!!
Stefanie Davis
I just picked up my dog, and I am just amazed at how beautiful his box is. It has his name engraved on it, we received a bit of his hair, a nose print, and a paw print. When I came in, the sweet lady was so caring, and kind, and the guys who helped with my sweet dog, took their time and treated him with kindness. I definitely recommend PR's.
Christi Young
PR’s Heavenly Bridge were so kind and compassionate with me when I lost my sweet Crystal. I highly recommend them for your needs when you’ve lost a member of your fur family. Their kindness allowed me to take a breath during a very difficult time.
Meghan Hvizdos
PR's Heavenly Bridge went above and beyond during such a sad time for my family. I wanted to take my little girl one last ride to their facility in which they went out of their way to come and meet me early on a Sunday morning. They were kind and assisted in letting me pick out her urn and pawprint and then set her in the viewing room so that we would say our last goodbyes. They were responsive, helpful and timely throughout the entire process, not to mention affordable and respectful of our fur baby and how important she was to our family.
Laura Pierce
We lost our dog, Maggie, early this year. When we adopted her, our kids were 6 and 9 yrs old. When Maggie passed, the boys were 21 and 24. So they hardly remember life without her. We were devastated. PR's Heavenly Bridge was recommended by our vet. They were so thoughtful and respectful and gave us very good service. They offered suggestions and ideas without being pushy, which was just what we needed at the time. Unfortunately, I'm sure we'll see them again because we have 3 more dogs but I'm thankful we had them during such a difficult time.
Angela Williams
I HIGHLY recommend PR's Heavenly Bridge.A special thank you to Abigail, who was very pleasant and professional during a very difficult time for us.
Glenda Delling
This was one of the hardest times in my life and they made it so much better. It was easy, affordable and so compassionate. I highly recommend PR's Heavenly Bridge. I was pleasantly surprised with the quality.
Gabriel Jones
Compassionate, caring, and willing to meet your needs. I had called early on a closed day and they got back to me very quickly and we're willing to take me in that day. They were very helpful and incredibly kind and I can't recommend them enough. They took very good care of me and my loved one and I really appreciate it.
Ellen Chandler
Our Bay Lee Don passed away unexpectedly. They were able to get him in and taken care of Immediately. They did some special requests for us as well. If your ever in the place where you need them (heaven forbid) these guys are great. The urn is beautiful. Thank you Pablo and crew for your hard work.
Cheyenne Starr Dugan
Our babygirl Lily passed away in the middle of the night. We called the 24/7 number and the owner was very helpful and kind. They are an amazing veteran owned small business and really care about what they do. Thank you for taking care of our babygirl.
Chris Bednar
We have brought two of our pets in to their establishment and for the both of them, they were the most understanding and nice people. If your pet passes away I cannot recommend their business more
Sandra Worthington
We had a great experience with PRs Heavenly Bridge. They were very considerate and professional when it came to our fur baby. We highly recommend them.
David Wilhite
They made this very hard time for us a bit easier knowing that our fur baby was shown great care and love. These guys were very friendly and caring. And affordable.
Ashley Saldana
They where so helpful and nice. They showed compassion and understanding and answered all questions. They went above and beyond to make sure My family got what we needed to put our little Champ to rest. Very moderately priced for what we got for our Champ. I will definitely recommend them to anyone that is in need of this service.
Catherine Bain
This team is so thoughtful and kind. They helped make one of the worst days just a little easier. Our best friend passed away from cancer earlier than expected and they took care of everything that day with so much thought and care
Cortney McBride
My collie unexpectedly passed away in his sleep on Labor Day. PR’s was amazing, and took such great care of my baby. I highly recommend 💜
Daniela Sanchez
Our sweet baby boy Cookie passed away yesterday and we were so lost and didn’t know where to go until we found y’all and all I can say thank you for being so warm and thoughtful thru this process❤️ it broke our heart when we received that bag knowing what was inside of it but it was so thoughtful and we 100% recommend PR’s. Again thank y’all ❤️
Grace Schmidt
We recently got back the remains our sweet Dutchess and we were in awe of the what we received. The box she came back in was so nice and had her name engraved. The paw print was so sweet and the nose print was just such a nice little surprise for us. The way they package it all was also very nice. We are just in awe of the love and care that went in to it. It's obvious that they care just as much as we do. I can't say enough nice things about them!
Veronica Pruitt
Heavenly Bridge was phenomenal when it came to taking care of our fury family member. She died at home with parent witnessing the event. It was very traumatic. They came out in an hour and removed her from the home very respectfully. Presentation of memorial items were professional, caring, punctual, and honorable. I am a friend of the parent who contact them to handle their fury daughter’s passing. The parents and kids were extremely satisfied with how things were handled. I would HIGHLY recommend them to anyone, especially when you have a pet pass at home. Never thought about how that would be handled until it happened. It was after hours and vet was not available.
Caleb Flores
Professional, Courteous and well worth the price (Not to mention the drive it took from Arlington).I know one day I'll stop grieving and bring in a new furry family member into my home again, And when the time comes for them to rest, I know I can trust these wonderful people to help me preserve their memory.
Mikey
Do I recommend: YesThe atmosphere walking in is very comforting, the employees are very welcoming and give consolation. Our conure is priceless to us, and the options they had for display urns were beautiful. They took their time to present a beautiful solaced urn with documentation. To top it off, I was running late, and they stayed after hours to wait for me to come pick up my baby. 10/10, I am happy to have had a great memorial created for my bird. Thank you to everyone who helped me get through this, I appreciate you greatly. It was a privilege, and thank you for helping us find closure.
Claudia Gil
PR's Heavenly Bridge was beyond everything I was looking for in such a heartbreaking stressful moment. Very understanding and friendly service. The prices they offer are very reasonable and even offer after hours services for a small fee. Turn around time to receive ashes was very fast as well. Would definitely recommend them to anyone who is looking for a peaceful transitioning for their fur baby.
April Eudy
I couldn't be happier with the treatment we received from PR's Heavenly Bridge. One of our animals passed away unexpectedly and we wanted to have him cremated, so I Googled crematoriums and found PR's. Since it was early in the morning I emailed them for information. I got a response shortly after they opened which I appreciated. Later that morning we dropped off "Sherbert" to be cremated. We were treated with nothing, but compassion for the loss of our pet. Sherbert's ashes were returned within a week of dropping him off. Thanks, PR's for a job well done.
J good
I lost both of my boys this year. 10 weeks apart. I used heavenly bridge both times. Somewhat different experience both times, but overall great service. Quiet and calming lobby. The staff helps you through all the release forms and even sends someone out to help transfer your pet inside. Not that anybody ever looks forward to services such as these, or the pain of loosing your little loved ones, but 9/10 i'd come back should the need arise.
teresa dolbin
100% recommend PR'S Heavenly Bridge. I called them after we had to have our 17 year old dog euthanized, they showed so much compassion. They picked her up from the shelter, and kept me informed during the entire process. Took about 3 days to get our dog back in a beautiful wooden box which we had a picture of her lazer printed on and it turned out beautiful.
Eileen Goodheart
I am so grateful for this business and all of it's employees. Our beloved dog passed away suddenly and unexpectedly on our Thanksgiving trip to Texas. Being from out of town we were devastated thinking we would have to leave her ashes behind. Heavenly bridge answered our call after hours and worked around the clock to make sure they would get our pup back to us before we had to leave the state. They were so kind and soft spoken, they made the process one less thing to worry about. I highly recommend this business to anyone in their time of need. Thank you for all that you do Heavenly Bridge.
Patty
My dog had to be put down at a Vet ER. I had no idea about this company at all. The most shocking part is I was given back the metal plates from her knees (TPLO) and screws…charred in a clear bag. The smell was overwhelming and I don’t know why they would think I’d want to see that-ever. It could have been placed in her urn. It was traumatic. I’m terribly upset having to see and smell that.
Lisa Mcpherson
I received sweet Pebbles back.They did such a beautiful job.Thank you for your kindness and care for her.
Rebecca Alejandro
The young lady at the front desk and the young man who took our beloved Tonka inside were very polite,I cannot thank them enough.I will recommend your business to all my family and friends.
Jessica Keish
My Rossi just passed away on July 4th I didn’t think they were going to be open because of the holiday, but they were the were very understanding and kind. They took care of everything. They came and pick him up in less than an hr, my husband and the guy who pick up my Rossi, I’m so sorry I forgot his name, he was so delicate when he put my Rossi on the back on the Van and he also gave me time to say goodbye. This place is amazing I hope I don’t have to use them soon but I’ll definitely use them again and recommend to everyone.
Cynthia San Martin
Fabian and his team were very caring and professional with our beloved dog Scooby.
Michaela L
They were so kind and caring throughout the entire experience, thank you all so much for helping us through our hard time.
Ruby clayton
Glad I got to see my boy off. I chose private solo cremation for my sweet 17 yr dachshund. I will get him back on Monday.
Jerry Smith
This has been a horrible year...I lost my best friend..my first dog..Dirk...thank u pr heavenly Bridge for making hardest part in my life not as painful...Yall are a blessing to keep our loved ones preserved.. me and my wife are forever grateful
Kay Bennett
My little Baby Chilly Willy passed on Oct 30 2022 this company was so concerned and passionate about taking care of our Baby he was I for this Maltese ❤️ in 2006 ... he live a long life LONG LIVE CHILLY WILLY THANK YOU PR's HEAVENLY BRIDGE!!
Don Haakenson
They were very caring and respectful, the room where you can have a final good bye for your pet is a very nice touch. I would use them again if needed.
Tim Rafferty
I truly appreciate the professionalism and caring people at PR's Heavenly Bridge. I called them at 5 AM on a Saturday morning and they called back immediately. Very compassionate group and they provided a beautiful wonderful wooden urn engraved with our cherished 20 year belovedsweet dogs name engraved.Thank you for helping us at an incredibly difficult time with your kindness and may God Bless you and your business.
Tracy C
We are so thankful for the kindness and patience shown by the staff of PR's Heavenly Bridge when our dearest Mally died. I was able to message through facebook and it is a very simple process. They arranged with my vet to pick up Mally and their facility is conveniently located so we easily found it with google maps. A huge incentive in using PR's Heavenly Bridge is the price! The cedar box was gorgeously engraved with Mally's name and it will be a keepsake forever. THANK YOU💖
Cheryl Storey
I lost my precious Shih Tzu Sheena after having her almost 15yrs .PR'S HEAVENLY BRIDES is absolutely wonderful. Very caring , patient and understanding . My heart is broken but this company has helped me in ways I could not have imagined. If you lose a pet please please think about them. My mind is at peace. God Bless
Naomi Hirsch
I really can't say enough good things about this place, and Pablo and his team. Everyone is kind, and sincere, and transparent about everything they do. They were totally willing to customize my experience so I could say goodbye to my animals the way *I* wanted to. That means so much to me. I had an absolutely horrible few weeks, and lost 3 animals in a row. I took each one here every time because they made me feel so comfortable coming to them. I will recommend them to everyone I know, because they deserve it.
Rachel Flores
I just got my cat back today, it was so hard picking up his remains from the vet but when I looked into the bag I was given, comfort and peace washed over me as I pulled out a clay disk that had his paw print on it, his name on the other side. In the bag was also a lock of his hair, and an imprint of his nose, along with a beautiful wooden box with his name scribed into it. There was so much love and care that went into his cremation, I would highly, highly recommend PR's Heavenly Bridge. They don't know me, they didn't know my cat, but they treated us with respect and as if we were family. What a blessing. When I called to thank them, the women who answered the phone was professional, compassionate, and kind. Thank you!!!
Tamara
They took care of everything and such great communication. The response to all my emails were in a timely manner.. They kept me informed when they picked up my fur baby. I would recommend during such a hard time as they were professional.
Tyler Fazil
From the day I called their office I knew they would be the perfect team to take care of my pup. I am grateful for their compassion and flexibility. Thank you for giving us life long keepsakes for such a special part of our family!
Lilly Wallace
We had to put down our fur baby girl and this wonderful company took good care of her. We received her remains in a sealed cedar box with her name engraved on the top. We also received her paw print, clip of her hair and a print of her nose. Just like her. Everything was amazing. Thank y’all so much.
blanca alex soto
My manolo passed away. I didn’t even know if this place and honestly have never looked into it. When I called it was early morning and my baby just passed away. I was unsure if anyone would answer as I thought it would be the answering service. To my surprise it was the owner Pablo. He was very sympathetic and heartfelt towards me and my hard time. I finally looked them up and found out it was veterans who ran the business. I cried even more as my son is in the military stationed in Japan. My family and I went and I didn’t know what to except. The service was very nice and when we received his remains I was so touched by the detail that it Miguel had done. I just want to thank them for everything.
Felecia Dunson
My beloved Gizmo passed away right before Christmas. Pablo was sweet over the phone and everyone on site was super patient and kind. I am very pleased with his cedar box that has his name engraved, his terra cotta paw print, and his lock of hair. What a great way to honor his memory. Thank you, PR's Heavenly Bridge.
FAITH FAMILY
💯💯LOOK NO FURTHER💯💯 THIS PLACE IS THE BEST PRICE IN THE METROPLEX INCLUDING URN. THIER SERVICE WAS FAST EASY & THE STAFF WERE SO INVITING CARING. I HIGHLY RECOMMEND THEM YOU WONT BE DISAPPOINTED!!! CONTACT THEM 1ST. BEST SERVICE EVER!! 👏👏👏
Viviene Crooks
Outstanding customer service and very empathetic. The staff made a very bad situation bearable and I am thankful for their professionalism and care. Highly recommended for when you have to use their services.
wendy baker
These people are so kind! The process was made very easy. The box they put her ashes in is very nice. !!
Julie Santillan
They took good care of my baby boy, Nero and were very compassionate with us, Thank you for your work to bring some peace.
Deshae LaReina •QueenBri•
Very amazing staff and service, definitely recommend!
Katherine Banninger
They were very sweet and caring and was able to handle things for us last minute with an en expectation passing
Mary Lenahan
I DIDN'T GET A LOCK OF TAZZIES HAIR AND I DON'T KNOW WHY I DIDN'T. I'M UNDECIDED IF I LIKE THE LASAR PHOTO OR NOT, I'M SATISFIED WITH THE SERVICES I RECIEVED FROM PABLO AND FABIANI LOST MY BEAUTIFUL CHIHUAHUA NAMED TAZZIE ON THE 16TH OF JUNE (AWEEK AGO TOMORROW) AND WHEN I CONTACTED THEM THEY WERE SO UNDERSTANDING AND SO VERY KIND.THANK YOU BOTH FOR TAKING CARE OF TAZZIE FOR MEI DON'T THINK THE LASAR PHOTO LOOKS GOOD, IT LOOKS DISTORTED TO ME THE LONGER I LOOK AT ITGOD BLESS YOUMARY LENAHAN-GRAND PARARIE TEXAS
Sonia Rangel
Thank you for helping our family say our goodbyes and keep his memories with us 🐾 🐱.
Shattered_light
The owner is the best guy that I have met and he is very nice about everything I personally think you should get to know him
Yumei Huang
Good service and highly recommended
Glenda Delling
This was one of the hardest times in my life and they made it so much better. It was easy, affordable and so compassionate. I highly recommend PR's Heavenly Bridge. I was pleasantly surprised with the quality.
Gabriel Jones
Compassionate, caring, and willing to meet your needs. I had called early on a closed day and they got back to me very quickly and we're willing to take me in that day. They were very helpful and incredibly kind and I can't recommend them enough. They took very good care of me and my loved one and I really appreciate it.
Ellen Chandler
Our Bay Lee Don passed away unexpectedly. They were able to get him in and taken care of Immediately. They did some special requests for us as well. If your ever in the place where you need them (heaven forbid) these guys are great. The urn is beautiful. Thank you Pablo and crew for your hard work.
Cheyenne Starr Dugan
Our babygirl Lily passed away in the middle of the night. We called the 24/7 number and the owner was very helpful and kind. They are an amazing veteran owned small business and really care about what they do. Thank you for taking care of our babygirl.
Chris Bednar
We have brought two of our pets in to their establishment and for the both of them, they were the most understanding and nice people. If your pet passes away I cannot recommend their business more
Sandra Worthington
We had a great experience with PRs Heavenly Bridge. They were very considerate and professional when it came to our fur baby. We highly recommend them.
David Wilhite
They made this very hard time for us a bit easier knowing that our fur baby was shown great care and love. These guys were very friendly and caring. And affordable.
Ashley Saldana
They where so helpful and nice. They showed compassion and understanding and answered all questions. They went above and beyond to make sure My family got what we needed to put our little Champ to rest. Very moderately priced for what we got for our Champ. I will definitely recommend them to anyone that is in need of this service.
Catherine Bain
This team is so thoughtful and kind. They helped make one of the worst days just a little easier. Our best friend passed away from cancer earlier than expected and they took care of everything that day with so much thought and care
Cortney McBride
My collie unexpectedly passed away in his sleep on Labor Day. PR’s was amazing, and took such great care of my baby. I highly recommend 💜
Mayra Infante
very caring and helpful.
Rex Montera
Friendly staff and will taking care of your fur baby
Wendell Mitchell
The Team here is caring and professional.
Cody Grimes
Kristina Reynolds
Lester Van Huss
Ashley Herrera
William Gamez
Eve Williams
Miguel Suarez