Customer Reviews Summary
God's Creatures Pet Crematory is highly praised for its compassionate service and thoughtful mementos, such as paw prints and beautiful urns. Many customers express gratitude for the care their pets received during a difficult time, highlighting the professionalism and kindness of the staff. However, there are some negative experiences regarding communication and concerns about the private cremation process.
Freda Dove
What a wonderful service they provided us ! Above and beyond ! Great compassion and love for animals! The pricing was extremely affordable! Highly recommended! I will use them again
Elizabeth Jones
This is still very hard for me to post for me the kindness of this gentleman. As I pulled up with my friend that I asked to go with me earlier this year. I asked a gentleman do give me a cutting of her hair from the top of her head. He said yes I could do that. A week later I went back to pick her up it was raining, before I even got the door open he brought her out to me. Is he left and went back inside I looked, something very unexpected happened to be that made me feel so warm it's so joyful. He did what I asked of him and then he went beyond by expectations. She is in a beautiful cherry wooden box. That was so beautiful. And something else very unexpected. A paw print a little white tile with her name on it add the year she passed away in my arms. Sorry I just got very emotional and I will highly recommend this place to friends and family. He doesn't know how much this meant to me. I'm so grateful that I found this place. She was born around Easter time 2011 to 2024. I miss my Samita . Are dedicated this tree to her. It's all my place I wake up to her everyday I go and see her everyday.
Edward Garcia
We lost our outdoor cat, Gordon, on the 4th of July. He came with the house we purchased almost three years ago. I was pretty tore up about it because as a child I never experienced the natural death of a pet. As a kid, I always remember them running away, or being sold or given away… Gordon was about 16 or 17, so he lived a long life. We loved the hell out of him, as did our other pets. Mark was nothing short of completely awesome and super compassionate! I didn’t mean to vent when I was dropping him off… But he let me. Now Gordon can be home with the rest of us where he belongs! If you have trouble reaching him, leave a message! He gets a ton of spam calls. He will get back to you!Thanks Mark!
Ruth Gray
Thank you for taking care of our beloved pet. The wooden box was lovely and the footprints on the ceramic tile was a lovely keepsake. Thank you
Freda Dove
What a wonderful service they provided us ! Above and beyond ! Great compassion and love for animals! The pricing was extremely affordable! Highly recommended! I will use them again
Elizabeth Jones
This is still very hard for me to post for me the kindness of this gentleman. As I pulled up with my friend that I asked to go with me earlier this year. I asked a gentleman do give me a cutting of her hair from the top of her head. He said yes I could do that. A week later I went back to pick her up it was raining, before I even got the door open he brought her out to me. Is he left and went back inside I looked, something very unexpected happened to be that made me feel so warm it's so joyful. He did what I asked of him and then he went beyond by expectations. She is in a beautiful cherry wooden box. That was so beautiful. And something else very unexpected. A paw print a little white tile with her name on it add the year she passed away in my arms. Sorry I just got very emotional and I will highly recommend this place to friends and family. He doesn't know how much this meant to me. I'm so grateful that I found this place. She was born around Easter time 2011 to 2024. I miss my Samita . Are dedicated this tree to her. It's all my place I wake up to her everyday I go and see her everyday.
Edward Garcia
We lost our outdoor cat, Gordon, on the 4th of July. He came with the house we purchased almost three years ago. I was pretty tore up about it because as a child I never experienced the natural death of a pet. As a kid, I always remember them running away, or being sold or given away… Gordon was about 16 or 17, so he lived a long life. We loved the hell out of him, as did our other pets. Mark was nothing short of completely awesome and super compassionate! I didn’t mean to vent when I was dropping him off… But he let me. Now Gordon can be home with the rest of us where he belongs! If you have trouble reaching him, leave a message! He gets a ton of spam calls. He will get back to you!Thanks Mark!
Ruth Gray
Thank you for taking care of our beloved pet. The wooden box was lovely and the footprints on the ceramic tile was a lovely keepsake. Thank you
Donna Kersten
Very caring people. They drove to Hubbard to pick up my Sadie. She was rather large I was unable to lift her. They returned her remains in a beautiful wooden box, with her pawprint on a tile. I treasured my Sadie, and now I have her pawprint to treasure as well. Thanks to all of y'all for the care you gave my furbaby.
Edward Lumpee
Our cat, Cocoa, passed while traveling in Waco Friday afternoon before Memorial Day weekend. We called and left a message not expecting to get a return call but Mark called back and we took Cocoa right out to have her cremated. He was super nice and took care of her remains. Very nice guy and very understanding. Thank you.
Jason Marquardt
Our experience was nothing short of AMAZING! He made a very difficult time much better. Very caring and convenient. We were not prepared for the mementos that come with the service. A paw print on a ceramic tile with Mallory's name along with a display stand, and a beautiful wooden box that is far nicer than an urn. Thank you so much for your help.
Krystiana Edwards
Just received our beloved Aquila back from them, & everything was absolutely perfect. The card they sent had us in tears all over again. The paw prints were absolutely beautiful & they even included a nose print on the card. So grateful for everyone here.
rhonda burney
My experience was terrible. Dixie died on a Monday and didn't hear from this man who knew what my ES baby meant to me. I read these reviews and now really am upset. Never met the man. Paw print was terrible. Box is all scratched up. Actually, I had to call him just for a status that a grieving person shouldn't have to do. Tells me he delivers them all back at the same time. So where was the private part of this, and how am I to believe you after the terrible paw print and scatched up box? I got back 4 days later. I am ashamed of myself for making choices while grieving, trusting someone who never made himself present for me to look in the eyes with my Dixie. Terrible service and all-around terrible experience. Never will recommend him to anyone I care about for sure. I just want to know how all these reviews state such good experiences of a man I never met. You all do realize he does all the dogs from the pound, so why did I pay what I did feeling i was lied to. My Dixie & I had a connection, and I would have felt it just being her in the box if it were true. Paying for a private and knowing you got pound dogs back is just very upsettling with me. Don't know where all these good experiences happened, but they sure did not with me. My baby is dead, and making money off grieving people that you never can look in the eyes is just beyond wrong. He knew I wasn't happy and did not even apologize for his bad business manner nor any type of credit. How did he even get 1 star from me. No email, no answering machine, no cell phone and you all think his business is legit and honest.
Michael Ochoa (TheModernRetroGamer)
Mark at God's Creatures Pet Crematory met with me to pick up my boy, and helped send him on his final journey. He was kind, professional, and I just can't thank him enough for caring. I cannot recommend them enough.
Margie Dominguez
I just want to thank Mark on how great he treated our Chano. He has also taken care of two other of our fur babies and he has always done an amazing job. We wouldn't trust anyone else with our babies.Thanks again for all you do.
Tandra Nystrom
Such a neat experience and blessing to work with Mark! He’s so compassionate and you can tell he has a true calling for what he does. My kids were devastated when we lost our lab, but felt a sense of closure and acceptance when we got him back in a beautiful box with an unexpected paw print as well! 🐾 It was a 2 day turn around and now only time and God will heal our broken hearts.
Frensheska Ayala
My sweet boy made the hours-long journey to “God’s Creatures Pet Crematory” to be cremated. I wouldn’t trust my pets with anyone else but here. There were many sweet touches that were given that meant the world to us! Thank you.
Kara
We’ve used his services twice now. He was very kind and considerate. It was hard to leave my babies but I felt they were in good hands. It takes a special person to do this work and this man is special. Thank you.
Lauren Johnson
I want to thank you for the fast service and professional manner that you handled my dear Bentley. He passed on Sunday. You picked him up on Monday and was back home on Tuesday. The paw print was beautiful and the price was fair. I strongly recommend Gods Creations
Ana Mercado
Mark offered amazing care of our beloved family member of 15 years. We were very touched by the unexpected final paw print of Gracie. Highly recommend him to take considerate care of your pet.
Colleen Williams
I can’t say enough about Mark and his service. He is a very caring person that takes great care of your pet after they have died. I only had my puppy Dallas for a few months when she was hit by a truck. I was looking for a place to take her. something just told me to take her to God’s Creatures Pet Crematory. Mark is ver professional and caring. Thank you again for taking great care of my Dallas. 🐾❤️
Johnnie Betsuie
I can’t say enough how much my wife and I are thankful for Mark and his business, God’s Creatures. He is one of the most caring and compassionate people I have met in Waco. We loss are Maltese, Bella. It completely took us by surprise the depth of pain and mourning we experienced. Mark treated Bella like the family member she was to us.We are truly thankful for Mark’s kindness and love.
Sue LeMay
My best friend was well cared for and the kindness shown to me in my sorrow was genuine. I never felt as though my Rusty Boy was “just” a dog...all the care as clearly a cherished family member!! Rusty was returned in the same (actually better) than when my Dad’s ashes was returned. I recommend God’s Creatures in the time of the loss of a loved four-legged family member!!
Melissa Briske
Mr. Sims showed us such compassion in helping us with the death of our fur baby. I’m glad we made the choice to cremate and to use God’s Creatures. Although we told him that we hope to not see him again for a very long time (we have 3 other pets), we highly recommend his services.
Freda Dove
What a wonderful service they provided us ! Above and beyond ! Great compassion and love for animals! The pricing was extremely affordable! Highly recommended! I will use them again
Elizabeth Jones
This is still very hard for me to post for me the kindness of this gentleman. As I pulled up with my friend that I asked to go with me earlier this year. I asked a gentleman do give me a cutting of her hair from the top of her head. He said yes I could do that. A week later I went back to pick her up it was raining, before I even got the door open he brought her out to me. Is he left and went back inside I looked, something very unexpected happened to be that made me feel so warm it's so joyful. He did what I asked of him and then he went beyond by expectations. She is in a beautiful cherry wooden box. That was so beautiful. And something else very unexpected. A paw print a little white tile with her name on it add the year she passed away in my arms. Sorry I just got very emotional and I will highly recommend this place to friends and family. He doesn't know how much this meant to me. I'm so grateful that I found this place. She was born around Easter time 2011 to 2024. I miss my Samita . Are dedicated this tree to her. It's all my place I wake up to her everyday I go and see her everyday.
Edward Garcia
We lost our outdoor cat, Gordon, on the 4th of July. He came with the house we purchased almost three years ago. I was pretty tore up about it because as a child I never experienced the natural death of a pet. As a kid, I always remember them running away, or being sold or given away… Gordon was about 16 or 17, so he lived a long life. We loved the hell out of him, as did our other pets. Mark was nothing short of completely awesome and super compassionate! I didn’t mean to vent when I was dropping him off… But he let me. Now Gordon can be home with the rest of us where he belongs! If you have trouble reaching him, leave a message! He gets a ton of spam calls. He will get back to you!Thanks Mark!
Ruth Gray
Thank you for taking care of our beloved pet. The wooden box was lovely and the footprints on the ceramic tile was a lovely keepsake. Thank you
Donna Kersten
Very caring people. They drove to Hubbard to pick up my Sadie. She was rather large I was unable to lift her. They returned her remains in a beautiful wooden box, with her pawprint on a tile. I treasured my Sadie, and now I have her pawprint to treasure as well. Thanks to all of y'all for the care you gave my furbaby.
Edward Lumpee
Our cat, Cocoa, passed while traveling in Waco Friday afternoon before Memorial Day weekend. We called and left a message not expecting to get a return call but Mark called back and we took Cocoa right out to have her cremated. He was super nice and took care of her remains. Very nice guy and very understanding. Thank you.
Jason Marquardt
Our experience was nothing short of AMAZING! He made a very difficult time much better. Very caring and convenient. We were not prepared for the mementos that come with the service. A paw print on a ceramic tile with Mallory's name along with a display stand, and a beautiful wooden box that is far nicer than an urn. Thank you so much for your help.
Krystiana Edwards
Just received our beloved Aquila back from them, & everything was absolutely perfect. The card they sent had us in tears all over again. The paw prints were absolutely beautiful & they even included a nose print on the card. So grateful for everyone here.
rhonda burney
My experience was terrible. Dixie died on a Monday and didn't hear from this man who knew what my ES baby meant to me. I read these reviews and now really am upset. Never met the man. Paw print was terrible. Box is all scratched up. Actually, I had to call him just for a status that a grieving person shouldn't have to do. Tells me he delivers them all back at the same time. So where was the private part of this, and how am I to believe you after the terrible paw print and scatched up box? I got back 4 days later. I am ashamed of myself for making choices while grieving, trusting someone who never made himself present for me to look in the eyes with my Dixie. Terrible service and all-around terrible experience. Never will recommend him to anyone I care about for sure. I just want to know how all these reviews state such good experiences of a man I never met. You all do realize he does all the dogs from the pound, so why did I pay what I did feeling i was lied to. My Dixie & I had a connection, and I would have felt it just being her in the box if it were true. Paying for a private and knowing you got pound dogs back is just very upsettling with me. Don't know where all these good experiences happened, but they sure did not with me. My baby is dead, and making money off grieving people that you never can look in the eyes is just beyond wrong. He knew I wasn't happy and did not even apologize for his bad business manner nor any type of credit. How did he even get 1 star from me. No email, no answering machine, no cell phone and you all think his business is legit and honest.
Michael Ochoa (TheModernRetroGamer)
Mark at God's Creatures Pet Crematory met with me to pick up my boy, and helped send him on his final journey. He was kind, professional, and I just can't thank him enough for caring. I cannot recommend them enough.
Meow Mama
Mark was and is so kind and patient. I brought my cat Louis Arthur and he understood my situation and still offered to help take care of Louis. I will when her time comes be bringing Louis' sister Mirella(me-ray-ah) as well.
S T
If I could give it this guy ZERO stars I would!! I don’t know where this nice person named Mark went because, he ain’t there anymore!!! He is condescending, and rude. I will NEVER recommend this guy to anyone, and will be telling everyone I know of my experience, as well as the rescues I am involved with. He made a bad day absolutely horrible!
Claudia “Margarita” Vega
They were wonderful so carring and respectful. Thank you for my beloved rat Chachi, I will forever cherish his cute little urn and paw prints
Brandon Atchison
Was very professional, compassionate and provided my family with peace at such a difficult time. The box was very nice, the paw print was unexpected but so happy to have been surprised with it. Thank you very much Mark.
jeffrey hill
We used them for our dog Tuffy...and when we picked him up he was in a very nice box and what got me was the the paw print they included with it...it was a very nice gesture..and nice little piece. Thank you for taking care of Tuffy.
Laura Mendoza
So amazingly nice! Fair prices and they got our baby back to us quickly and we even got trh footprint I forgot to ask for! Great customer service and very caring! Wouldn't go anywhere else!
Carriebeth Mandrell
Wonderful experience in a bad time. Takes care to give you your pet back in a lovely box inside a nice bag. Thank you so much :)
Angela Ceccato
The kindest human imaginable. Mark graciously took care of us and our old man dog on Christmas day.
S Price
Very compassionate! Did a very good service for both my dogs! Highly recommended
Teresa Payne
He is so great and sympathetic to our loss. Always caring and understanding
Margie Dominguez
I just want to thank Mark on how great he treated our Chano. He has also taken care of two other of our fur babies and he has always done an amazing job. We wouldn't trust anyone else with our babies.Thanks again for all you do.
Tandra Nystrom
Such a neat experience and blessing to work with Mark! He’s so compassionate and you can tell he has a true calling for what he does. My kids were devastated when we lost our lab, but felt a sense of closure and acceptance when we got him back in a beautiful box with an unexpected paw print as well! 🐾 It was a 2 day turn around and now only time and God will heal our broken hearts.
Frensheska Ayala
My sweet boy made the hours-long journey to “God’s Creatures Pet Crematory” to be cremated. I wouldn’t trust my pets with anyone else but here. There were many sweet touches that were given that meant the world to us! Thank you.
Kara
We’ve used his services twice now. He was very kind and considerate. It was hard to leave my babies but I felt they were in good hands. It takes a special person to do this work and this man is special. Thank you.
Lauren Johnson
I want to thank you for the fast service and professional manner that you handled my dear Bentley. He passed on Sunday. You picked him up on Monday and was back home on Tuesday. The paw print was beautiful and the price was fair. I strongly recommend Gods Creations
Ana Mercado
Mark offered amazing care of our beloved family member of 15 years. We were very touched by the unexpected final paw print of Gracie. Highly recommend him to take considerate care of your pet.
Colleen Williams
I can’t say enough about Mark and his service. He is a very caring person that takes great care of your pet after they have died. I only had my puppy Dallas for a few months when she was hit by a truck. I was looking for a place to take her. something just told me to take her to God’s Creatures Pet Crematory. Mark is ver professional and caring. Thank you again for taking great care of my Dallas. 🐾❤️
Johnnie Betsuie
I can’t say enough how much my wife and I are thankful for Mark and his business, God’s Creatures. He is one of the most caring and compassionate people I have met in Waco. We loss are Maltese, Bella. It completely took us by surprise the depth of pain and mourning we experienced. Mark treated Bella like the family member she was to us.We are truly thankful for Mark’s kindness and love.
Sue LeMay
My best friend was well cared for and the kindness shown to me in my sorrow was genuine. I never felt as though my Rusty Boy was “just” a dog...all the care as clearly a cherished family member!! Rusty was returned in the same (actually better) than when my Dad’s ashes was returned. I recommend God’s Creatures in the time of the loss of a loved four-legged family member!!
Melissa Briske
Mr. Sims showed us such compassion in helping us with the death of our fur baby. I’m glad we made the choice to cremate and to use God’s Creatures. Although we told him that we hope to not see him again for a very long time (we have 3 other pets), we highly recommend his services.
Zoe
Won't even answer the phones. I called multiple times throughout the morning and evening today and no answer. Made a heartbreaking experience worse just for that.
John Wilkinson
Both of my pets were cared for with dignity and care
JR WaCo (R.J. WaCo)
Excellent experiences with their pet cremation services for many of our pets in the past.
Shellie Rudolph
Always been great to hate take care of our loved pets!!!!
Chris Lewis
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