Customer Reviews Summary
Lone Star Pet Services is highly praised for their compassionate and understanding approach during the difficult time of losing a pet. Many reviews highlight the personalized care, including private cremation and thoughtful urn options, which provide comfort to grieving pet owners. The staff's willingness to accommodate special requests and their professionalism contribute to a positive reputation.
J P
Mark at Lone Star Pet Services made the entire heartbreaking process easy. He was compassionate and understanding, patient with all the questions and never let us feel rushed while we (I) struggled to let go of our deeply loved pet. He met us there late on a Saturday afternoon, totally unplanned, and never let us feel he was bothered by the interruption of his own personal day. The personalized urn, paw print and card was well done and appreciated.We are grateful and pleased with the services we were provided. Thank you, Mark. You absolutely represented Lone Star Pet Services well. I will definitely recommend them.
Robin McFarlane
To the Lone Star Pet Services, thank you for providing us with Penny's private cremation and providing the necessary guidance during this time. It's a comfort to know that my girl was treated with love and kindness. Penny's urn is beautiful, and her paw print will always be on display.The kindness Lone Star Pet Services has helped me find strength during this difficult time.
Karla Maldonado
They beat every other cremation places.They were the absolute best, so helpful and compassionate.. love how they referred to our big boy as our "baby" and not just our "Dog" because he was more than that to us.Thank you for handling our precious Ross.
Julie Sampson
On November 20, 2024, @ 11:10 pm , we lost our Fur Baby , Tiger unexpectedly leaving a HUGE hole in our hearts as we said our final goodbyes to him in hopes.of seeing him.again some day. so I reached out to Lonestar Pet Services to make final arrangements for Tiger to be cremated , never anticipating just how difficult it was going to be to truly let him rest in peace although I knew he had already crossed over the rainbow bridge, and Mark was there to give us the reassurance that we needed to find peace within ourselves ,knowing that Tiger was in the best hands and it didn't matter the time of day or night should I say , he was very empathetic and showed the utmost respect , love,and compassion ,treating our Fur Baby Tiger as if he were one of his own ,while taking the extra time to make sure everything was just as we planned ~ perfect !If you have recently lost a pet and cremating them is something you are considering , I can promise you that contacting Lone Star Pet Services will the best decision you will ever make because Mark will go above and beyond to ensure your fur Baby receives the same time and attention ,while treating each and every one as if it were one of his own ..Athough ,I miss my fur baby terribly I will forever be grateful and thankful for being given the opportunity to bring him home , where I can find peace knowing that he will remain close to me always ~ Thank you Mark ~ You are the Greatest !!