Customer Reviews Summary
Smoke Rise Farm is highly praised for its compassionate service and professionalism during a difficult time of pet loss. Many customers appreciate the thoughtful details in the cremation packages, including beautiful urns and keepsakes. However, there are some concerns regarding transparency in practices and a few negative experiences related to carelessness in handling remains.
Sandy Moore
This place has the most loving, caring ,and understanding staff ever. Manager Roger, is absolutely the most loving person I have ever met. Deanna in the office is the most caring of your needs. Roger was so understanding of my needs and the emotions that I was dealing with of the loss of my Lil man Cane. I went to them because I have 2 other beloved pets buried there. Their burials are with complete dignity with so, so much concerns of your feelings during this time. The property is kept in the utmost care of its appearance. I put 100 % of my trust when Roger is handling my babies. God bless him and his staff. Sandy Moore and my beloved Lil man Cane.
TheJUDDSON
My Vet uses Smoke Rise for cremation services. Just want to say they have a nice little package when you pick up your pet friend. Class Act.
Angela Wimbush
The clinic we had to put our Rottweiler to sleep last week used Smoke Rise Farm. We received our Rexβs remains quickly in a beautifully carved wooden urn with other keepsakes.Rex was so loved by our family & will be sorely missed. Thank you for making his unexpected loss a little less painful.
Christopher
Came here with a friend to visit and was really moved by the loving messages the owners leave on their pets plots. The bond between us humans and our pets goes so much longer than their lives. I would definitely recommend this place to lay your pets to rest.
Sandy Moore
This place has the most loving, caring ,and understanding staff ever. Manager Roger, is absolutely the most loving person I have ever met. Deanna in the office is the most caring of your needs. Roger was so understanding of my needs and the emotions that I was dealing with of the loss of my Lil man Cane. I went to them because I have 2 other beloved pets buried there. Their burials are with complete dignity with so, so much concerns of your feelings during this time. The property is kept in the utmost care of its appearance. I put 100 % of my trust when Roger is handling my babies. God bless him and his staff. Sandy Moore and my beloved Lil man Cane.
TheJUDDSON
My Vet uses Smoke Rise for cremation services. Just want to say they have a nice little package when you pick up your pet friend. Class Act.
Angela Wimbush
The clinic we had to put our Rottweiler to sleep last week used Smoke Rise Farm. We received our Rexβs remains quickly in a beautifully carved wooden urn with other keepsakes.Rex was so loved by our family & will be sorely missed. Thank you for making his unexpected loss a little less painful.
Christopher
Came here with a friend to visit and was really moved by the loving messages the owners leave on their pets plots. The bond between us humans and our pets goes so much longer than their lives. I would definitely recommend this place to lay your pets to rest.
Aly
I will always recommend Smoke Rise Farm to anyone in need of this service. Not only are they competitive in price and the most affordable, they are kind and treat you like family! . They are patient and provide the most outstanding customer service. Thank you for all the years you have partnered with our hospital . We appreciate you so much ! Thank you for everything .β€οΈ
Jojo Pellegrini
The people who have given smoke rise farm less than 5 stars prefer pet disposal. I've laid two of my best friends here to rest and the service has been incredible. Thank you Diana for all your help.
Katie Stevens
We had to put our 15 year old cat to sleep last week and our vet offered cremation services through Smoke Rise Farm. The box his shoes came back in is beautiful and engraved with his name and they included a sweet sympathy card. I'll also include the pricing is very reasonable compared to places id looked at before we lost our kitty.
clair stout
I had to say goodbye to my sweet cat unexpectedly at my vetβs office, and they use your services for cremation. I received his remains and condolences from Smoke Rise Farm neatly packaged earlier than expected, but it would be weeks until I could bring myself to open the package to place his remains in an urn I bought. I couldnβt believe the beautiful *personalized* keepsake box you placed him in. I donβt think the urn I bought will even be needed. Completely exceeded my expectations. Thank you all so much!
Jonathan Parks
I have to say I don't like the name of this place but I do love everything else about the farm ..I had my dog cremated with these good folks and they did a excellent job just with the whole process .. The lady in the office was very nice accommodating and was very sensitive and understanding for the loss of my baby .. Also the quality of the work that went into the pine box my baby remains are in is just beautiful the plaque is nice I can't say enough about how beautiful the box is thank you so much I will definitely recommend you good folks to all my people for your services ...But change the name of the place. cremating peoples pets and the name smoke rise just ain't right together ..God bless all the animals at the farm and thank you for your services
Jim Gonzalez
We buried our beloved Pepper at Smoke Rise on 12-06-2022, and it was the most caring and loving experience we could have hoped for. I never imagined such concern from the staff of a pet cemetery. I believe Deanna was more compassionate than any funeral director I have ever met during all of the previous human funerals I have been involved with. She answered all our questions with patience and kindness. She even held the office open late to take our Pepper in on the date of her death. She also did not rush us during he drop-off. Michael assisted us with the funeral and was so patient and caring. He was only concerned with our experience.The staff of Smoke Rise Farm are true saints in the care for your passed loved ones.Jim, Sherry and family
Savannah Villarreal
This place is amazing! Our first ever family puppy passed away inside our home and we were at rock bottom with finances. I was so skeptical of bringing my puppy anywhere with how heartbroken we were and how we were in a bind with money. I spoke with Nicole about private cremation and she was so sweet and concerning. She literally sat on the phone with me consoling me and comforting me from the loss of our 6 month old pup for almost 15 minutes. During the whole process they were so compassionate. Most places I called just gave me a quote and hung up. This place CARES! And aside from that they are waaayyy cheaper than all the other places I called. When we pulled up and they took our baby they were so gentle with him. They treated him like he was a human baby and he was delicate and fragile. And after all that it was a speedy process. This place is so worth it! DEFINITELY worth the 5 STARS! Thank you Nicole and thank you for the other caring people who work at Smoke Rise Farm.
Vicki Duncan
I wanted to share my experience with Smoke Rise Farms, who handled the cremation of my 15 year old cat on August 10. BB was very special to me, and I was so very touched and appreciative of the service they provided. The wooden box with a name plaque on top, βThe Rainbow Bridgeβ bookmark with wildflower seeds to plant, sympathy note, etc was impressive and greatly appreciated. Nicole, the receptionist I just spoke with, was a sweetheart! Thank you, Kim, for the thoughtful service you and your staff provideβ¦it really helped me during a difficult time. God bless you all!Vickiβ€οΈ
Beth Hawkins
I recently had to make the very difficult decision to put our 14 year old dog, Max down. This was the 1st time I have had a pet cremated. We have always buried our animals on our property. This time I chose cremation. The cost was very reasonable. The box, the certificate, kind note from Smoke Rise Farms & bookmark are well thought out & considerate. We have another elderly dog that I may have to make the same difficult decision about very soon. I will use Smoke Rise Farms again when the time comes. Thank you for being there for pet owners during these tough times.
mace 62
We used your services through our vet (JLRAC) and would like to thank you for the care and compassion you showed Ginger. He returned home to us today in a beautiful wood urn that we will cherish. During such a difficult, heart wrenching time, it brings comfort that he was treated with kindness and dignity. Many thanks.
Tiara Maxwell
DeAnna and the staff here have made a very difficult season of my life just a little easier to bare . I had my buddy Duke of 5 years laid to rest here , they were all very friendly and genuine people . What I appreciated the most is that DeAnna assured me Duke would be treated as we would want our own remains to be treated after we pass, and they did just that . Thankyou for taking care of my sweet boy . Rest in paradise Duke β€οΈ
Julie Geesy
Our sweet Roma passed April 9. They took great care of her and she returned home to us in a beautiful pine box with her name on it.
Travisky
I have buried both if my boys there. I visited at least once a month until I moved out of state. Two years later I am living back in TX and will make trek to visit them at their peaceful resting place. I was impressed with this place from the beginning process with my first dog's passing to his brothers passing 6 mos later. Every one involved in the process from beginning to end was compassionate and treated our boys as if they were dealing with humans. I would give them many more stars if allowed in the rating. Nothing but kind things to say about Smoke Rise Farm.
Tatiana βLadyMayβ Mayfield
My gentle Sweet Pea was put to rest on 8/14 and I recieved her remains today 8/23 from my vet at VCA Animal Hospital in Fort Worth. They did a great job; the cedar box with the gold name plate and lock is beautiful. They also sent me a certificate of cremation, a card, and a bookmark with the Rainbow Bridge poem. The bookmark also includes a charm and an adornment that you can plant outside in your garden to remind you of your loving pet. I strongly recommend Smoke Rise for laying your sweet pet to rest. Thank you Smoke Rise for beautiful reminders of my favorite girl.
Chad C de Baca
I can't express my happiness for what they did. Losing "my best friend" Max was hard enough, but these People truly are genuine, kind, and compassionate. Kim is super super sweet! I was hesitant at first, but she really helped me feel so much better and at ease about the whole process. I even got to meet the guy who actually did the cremation, Roger who also was every bit just as kind as Kim. He even shared photos of his own dog with us, which helped me. These people are both dog lovers and will help to provide closure and aid your bereavement. They seem like everyday normal compassionate people. I couldn't be happier, I felt my best friend received the kindness and dignity he deserved, and the costs were reasonable. Most of all I am happy to have my best friend finally home where he belongs. I would totally use them again! Thanks Kim and Roger!
Laura San Juan
I was looking up different places to cremate my beautiful girl, and I found smoke rise farm pet cemetery. The people that attended me were so wonderful. I left them my dog on Wednesday morning so she would get cremated and I got her back today. They gave me an envelope with surprises inside, I didn't expect the things they gave me back. I was very happy when they gave me back my Cloud. I wanted to thank y'all , so thank you so much!
km05 k
I wasn't there or anything, but given the reviews I felt pretty comfortable. When I said I wanted my pet cremated, I was faced with his passing so I wasn't in the condition to ask too many other questions. Upon reading the reviews, I was very relieved. It took a week to get my cat back, but the certificate said he was cremated the day after he passed. Hopefully that's accurate and I have no reason to believe otherwise. Either way, I think they did a good job and I'm pleased with their professionalism and they way they handled it. Thanks, guys.
M R
I just had my beloved dog of 10 years put to sleep last Friday at the vets office. I just picked up his ashes today from the same office. They used Smoke Rise Farm for his cremation. The tin can they put him in is very nice. I will say that my heart sank when I read Lisa Morganβs review. If I hadnβt read that review I probably would have rated them 5 stars but I canβt believe they are just treating animals like trash. Itβs really upsetting and has me in tears that my animal could have been treated that way. I am hoping that after her review they have changed their practices of just throwing dogs or cats in the back of the truck like pieces of trash. For the sake of my beloved pet and others. Canβt rate with a 5.
Courteney Clark
Very thoughtful and professional company. DeAnna was so helpful and kind as well. Thank you all for your service and helping me memorialize my little pets. Really a wonderful experience for such difficult moments. Thank you!
Nathaniel βNathan Lovatoβ Lovato
Our girl had past away recently and our vet uses Smoke Rise Farms as their vendor. We had put in a request to have a private cremation, receive her ashes, and receive a paw print as a lasting memory of our girl. The paw imprint was never done and now we will never have that opportunity ever again. Weβre extremely saddened and disappointed by the carelessness.
N Johnston
We usually use a different place to cremate our fur babies, but decided, based on the reviews to come here. I was very impressed with the customer service, compassion, and price of Rise. From the first phone call, to the time we picked up Cassie's ashes, I was impressed! Highly recommend!
lisa morgan
I have used this place twice in the last 3 years. I had thought they were very kind and compassionate business that by all accounts understood how much we love our pets and are heart broken when the times comes to say goodbye. I was leaving my vets office this past wednesday and observed a man throwing garbage bags very carelessly in the back of his truck! He had dropped a few on the ground while he opened the cover on truck bed and then once it was opened he picked them up and threw them hard into his bed! I couldn't believe what I had just witnessed, the place that I had entrusted my fur babies to and had assumed that they would handle their final journey with the love and dignity they deserved! I was sadly mistaken, shame on you for treating those animals like trash as you were tossing them in your truck!!! You have broken a very sacred trust that I had placed in you, and I will NEVER send anymore of my pets to you again!!!
Mrs. Ruth Stout
Yoshi Feb. 5th 2010-June 17th 2021Thank you for your kindness and compassion on the death of Yoshi.The cremation was in a timely manner and the box and the card, rainbow bridge poem and cremation certificate were all wonderful addiction for my keepsake to Yoshi.Thank you for everything.I will indeed be using your service again but lets hope it's in a hundred years really can't cope with losing another baby but I will use when the time come and I definitely highly recommend you to anyone who needs your great service.
Lauren Bowlin
Thank you so much for taking such good care of my baby boy Boston. You made this hard time a little bit easier. I am so blessed to be able to have our baby boy with us forever. Thank yall again, so much β€οΈ
Jennifer Jackson
I have had many experiences with my beloved pets in the past. My beloved Prissy, devoted best friend of 16 years passed away and the compasionate staff made her cross over to the rainbow bridge a lot easier. I will never go any where else they are the best.
Glenn Edwards
This is the second time we have used Smoke Rise Farm. They are EXTREMELY professional, and VERY compassionate, and were a GREAT help with our decision to use VCA Fort Worth Animal Medical Center for our fur baby βPigβ.
Sandy Moore
This place has the most loving, caring ,and understanding staff ever. Manager Roger, is absolutely the most loving person I have ever met. Deanna in the office is the most caring of your needs. Roger was so understanding of my needs and the emotions that I was dealing with of the loss of my Lil man Cane. I went to them because I have 2 other beloved pets buried there. Their burials are with complete dignity with so, so much concerns of your feelings during this time. The property is kept in the utmost care of its appearance. I put 100 % of my trust when Roger is handling my babies. God bless him and his staff. Sandy Moore and my beloved Lil man Cane.
TheJUDDSON
My Vet uses Smoke Rise for cremation services. Just want to say they have a nice little package when you pick up your pet friend. Class Act.
Angela Wimbush
The clinic we had to put our Rottweiler to sleep last week used Smoke Rise Farm. We received our Rexβs remains quickly in a beautifully carved wooden urn with other keepsakes.Rex was so loved by our family & will be sorely missed. Thank you for making his unexpected loss a little less painful.
Christopher
Came here with a friend to visit and was really moved by the loving messages the owners leave on their pets plots. The bond between us humans and our pets goes so much longer than their lives. I would definitely recommend this place to lay your pets to rest.
Aly
I will always recommend Smoke Rise Farm to anyone in need of this service. Not only are they competitive in price and the most affordable, they are kind and treat you like family! . They are patient and provide the most outstanding customer service. Thank you for all the years you have partnered with our hospital . We appreciate you so much ! Thank you for everything .β€οΈ
Jojo Pellegrini
The people who have given smoke rise farm less than 5 stars prefer pet disposal. I've laid two of my best friends here to rest and the service has been incredible. Thank you Diana for all your help.
Katie Stevens
We had to put our 15 year old cat to sleep last week and our vet offered cremation services through Smoke Rise Farm. The box his shoes came back in is beautiful and engraved with his name and they included a sweet sympathy card. I'll also include the pricing is very reasonable compared to places id looked at before we lost our kitty.
clair stout
I had to say goodbye to my sweet cat unexpectedly at my vetβs office, and they use your services for cremation. I received his remains and condolences from Smoke Rise Farm neatly packaged earlier than expected, but it would be weeks until I could bring myself to open the package to place his remains in an urn I bought. I couldnβt believe the beautiful *personalized* keepsake box you placed him in. I donβt think the urn I bought will even be needed. Completely exceeded my expectations. Thank you all so much!
Jonathan Parks
I have to say I don't like the name of this place but I do love everything else about the farm ..I had my dog cremated with these good folks and they did a excellent job just with the whole process .. The lady in the office was very nice accommodating and was very sensitive and understanding for the loss of my baby .. Also the quality of the work that went into the pine box my baby remains are in is just beautiful the plaque is nice I can't say enough about how beautiful the box is thank you so much I will definitely recommend you good folks to all my people for your services ...But change the name of the place. cremating peoples pets and the name smoke rise just ain't right together ..God bless all the animals at the farm and thank you for your services
Jim Gonzalez
We buried our beloved Pepper at Smoke Rise on 12-06-2022, and it was the most caring and loving experience we could have hoped for. I never imagined such concern from the staff of a pet cemetery. I believe Deanna was more compassionate than any funeral director I have ever met during all of the previous human funerals I have been involved with. She answered all our questions with patience and kindness. She even held the office open late to take our Pepper in on the date of her death. She also did not rush us during he drop-off. Michael assisted us with the funeral and was so patient and caring. He was only concerned with our experience.The staff of Smoke Rise Farm are true saints in the care for your passed loved ones.Jim, Sherry and family
MO Westhoff
Three years ago, you took care of my Buddy. I was overwhelmed with it all. The box with his name was wonderful. Two months ago, you took care of my Moby. Same excellent care. Thank You so much for this! Buddyβs seeds never came in, but Mobyβs did. I have them on my porch. Once again, thank you.
Kate Petrovich
Wonderful caring staff. Thank you for all you do!
RK Peters
These folks are very caring and kind. We are very pleased with their work. I recommend them to all. Our boy Arlo will be very missed.
Lynn Maupin-Simpson
I have 5 dogs and 3 cats buried at Smoke Rise. The staff are compassionate. The cemetary is peaceful.I cannot think of a better place to bury my 4 legged family!
erin westerman
Name plaque was upside down.Update: Spoke on the phone with a lovely lady named Nicole, who gave me some tips and tricks and let me know I could order a new plaque if I wanted to. This issue has since been sorted, thank you.
Stephen Barnard
we used this company for our fur baby Chloe, they did a wonderful job and has brought some closure and relief to the family, we thank you so much for your understanding and compassion in this difficult time ,
D&T Contractor Services LLC
This place is absolutely wonderful and has been so compassionate in every step of this difficult time. Thank you for having such tender hearts to help us during this process.
Stephanie Spears
This company is simply amazing and Nicole and Roger or the most compassionate folks when it comes to you fur babies when the have to cross the rainbow bridge has my baby kurt did i dont know what i would have done if it wasnt for all thier help thank you so much for all that you did for me and my fur baby.
Andrea Maddox
We have always used them for our babies. My mom actually used them as well twice. They have always been great.
TheOmar817
Had my 14 year old buddy cremated at smoke rise farm and could not be any more happier. Thank you for your help in my time of need and thank you for the sympathy card. God bless.
Savannah Villarreal
This place is amazing! Our first ever family puppy passed away inside our home and we were at rock bottom with finances. I was so skeptical of bringing my puppy anywhere with how heartbroken we were and how we were in a bind with money. I spoke with Nicole about private cremation and she was so sweet and concerning. She literally sat on the phone with me consoling me and comforting me from the loss of our 6 month old pup for almost 15 minutes. During the whole process they were so compassionate. Most places I called just gave me a quote and hung up. This place CARES! And aside from that they are waaayyy cheaper than all the other places I called. When we pulled up and they took our baby they were so gentle with him. They treated him like he was a human baby and he was delicate and fragile. And after all that it was a speedy process. This place is so worth it! DEFINITELY worth the 5 STARS! Thank you Nicole and thank you for the other caring people who work at Smoke Rise Farm.
Vicki Duncan
I wanted to share my experience with Smoke Rise Farms, who handled the cremation of my 15 year old cat on August 10. BB was very special to me, and I was so very touched and appreciative of the service they provided. The wooden box with a name plaque on top, βThe Rainbow Bridgeβ bookmark with wildflower seeds to plant, sympathy note, etc was impressive and greatly appreciated. Nicole, the receptionist I just spoke with, was a sweetheart! Thank you, Kim, for the thoughtful service you and your staff provideβ¦it really helped me during a difficult time. God bless you all!Vickiβ€οΈ
Beth Hawkins
I recently had to make the very difficult decision to put our 14 year old dog, Max down. This was the 1st time I have had a pet cremated. We have always buried our animals on our property. This time I chose cremation. The cost was very reasonable. The box, the certificate, kind note from Smoke Rise Farms & bookmark are well thought out & considerate. We have another elderly dog that I may have to make the same difficult decision about very soon. I will use Smoke Rise Farms again when the time comes. Thank you for being there for pet owners during these tough times.
mace 62
We used your services through our vet (JLRAC) and would like to thank you for the care and compassion you showed Ginger. He returned home to us today in a beautiful wood urn that we will cherish. During such a difficult, heart wrenching time, it brings comfort that he was treated with kindness and dignity. Many thanks.
Tiara Maxwell
DeAnna and the staff here have made a very difficult season of my life just a little easier to bare . I had my buddy Duke of 5 years laid to rest here , they were all very friendly and genuine people . What I appreciated the most is that DeAnna assured me Duke would be treated as we would want our own remains to be treated after we pass, and they did just that . Thankyou for taking care of my sweet boy . Rest in paradise Duke β€οΈ
Julie Geesy
Our sweet Roma passed April 9. They took great care of her and she returned home to us in a beautiful pine box with her name on it.
Travisky
I have buried both if my boys there. I visited at least once a month until I moved out of state. Two years later I am living back in TX and will make trek to visit them at their peaceful resting place. I was impressed with this place from the beginning process with my first dog's passing to his brothers passing 6 mos later. Every one involved in the process from beginning to end was compassionate and treated our boys as if they were dealing with humans. I would give them many more stars if allowed in the rating. Nothing but kind things to say about Smoke Rise Farm.
Tatiana βLadyMayβ Mayfield
My gentle Sweet Pea was put to rest on 8/14 and I recieved her remains today 8/23 from my vet at VCA Animal Hospital in Fort Worth. They did a great job; the cedar box with the gold name plate and lock is beautiful. They also sent me a certificate of cremation, a card, and a bookmark with the Rainbow Bridge poem. The bookmark also includes a charm and an adornment that you can plant outside in your garden to remind you of your loving pet. I strongly recommend Smoke Rise for laying your sweet pet to rest. Thank you Smoke Rise for beautiful reminders of my favorite girl.
Chad C de Baca
I can't express my happiness for what they did. Losing "my best friend" Max was hard enough, but these People truly are genuine, kind, and compassionate. Kim is super super sweet! I was hesitant at first, but she really helped me feel so much better and at ease about the whole process. I even got to meet the guy who actually did the cremation, Roger who also was every bit just as kind as Kim. He even shared photos of his own dog with us, which helped me. These people are both dog lovers and will help to provide closure and aid your bereavement. They seem like everyday normal compassionate people. I couldn't be happier, I felt my best friend received the kindness and dignity he deserved, and the costs were reasonable. Most of all I am happy to have my best friend finally home where he belongs. I would totally use them again! Thanks Kim and Roger!
Laura San Juan
I was looking up different places to cremate my beautiful girl, and I found smoke rise farm pet cemetery. The people that attended me were so wonderful. I left them my dog on Wednesday morning so she would get cremated and I got her back today. They gave me an envelope with surprises inside, I didn't expect the things they gave me back. I was very happy when they gave me back my Cloud. I wanted to thank y'all , so thank you so much!
Taylor Meyer
How are you guys going to ask us how we want our dogs' name spelled and then still send it incorrect? Beyond disrespectful. I couldn't be more disappointed. This was my best friend. Do better.
Nicole Winquest
We're have been trusting them with our fur babies since 1994. They are always so compassionate and the grounds are peaceful and well kept.
Steve Jones
The sentiments and attention to details brought tears to my eyes. I truly appreciate the services they provided for my sweet Mila. Thank you beyond words. Sincerely, Steve Jones
Ginger Collins
It was a caring and wonderfully crafted burial for my sweet Sophie.These people are compassionate and give great attention to every detail
Michelle G
Thank you for everything. It's hard to make these decisions and your place went above and beyond to help else through this process for our dog of 14 years.
Dennis B
Nice caring staff. Well maintained facility.
Rebecca Gaskins
I brought my Roxie here from the vets,they were so kind.
Timothy Whitworth
This place and people took care of my Nellie, they did everything and more than I expected.my Nellie was with me 18 years and they handled her passing with respect and Care. Thank you
Laura Grubb
I have pets buried there. The staff is so very compassionate.
vanessa murphy
I want to thank you for taking such good care of my buddy, he's now there alongside my other 4 legged family members
km05 k
I wasn't there or anything, but given the reviews I felt pretty comfortable. When I said I wanted my pet cremated, I was faced with his passing so I wasn't in the condition to ask too many other questions. Upon reading the reviews, I was very relieved. It took a week to get my cat back, but the certificate said he was cremated the day after he passed. Hopefully that's accurate and I have no reason to believe otherwise. Either way, I think they did a good job and I'm pleased with their professionalism and they way they handled it. Thanks, guys.
M R
I just had my beloved dog of 10 years put to sleep last Friday at the vets office. I just picked up his ashes today from the same office. They used Smoke Rise Farm for his cremation. The tin can they put him in is very nice. I will say that my heart sank when I read Lisa Morganβs review. If I hadnβt read that review I probably would have rated them 5 stars but I canβt believe they are just treating animals like trash. Itβs really upsetting and has me in tears that my animal could have been treated that way. I am hoping that after her review they have changed their practices of just throwing dogs or cats in the back of the truck like pieces of trash. For the sake of my beloved pet and others. Canβt rate with a 5.
Courteney Clark
Very thoughtful and professional company. DeAnna was so helpful and kind as well. Thank you all for your service and helping me memorialize my little pets. Really a wonderful experience for such difficult moments. Thank you!
Nathaniel βNathan Lovatoβ Lovato
Our girl had past away recently and our vet uses Smoke Rise Farms as their vendor. We had put in a request to have a private cremation, receive her ashes, and receive a paw print as a lasting memory of our girl. The paw imprint was never done and now we will never have that opportunity ever again. Weβre extremely saddened and disappointed by the carelessness.
N Johnston
We usually use a different place to cremate our fur babies, but decided, based on the reviews to come here. I was very impressed with the customer service, compassion, and price of Rise. From the first phone call, to the time we picked up Cassie's ashes, I was impressed! Highly recommend!
lisa morgan
I have used this place twice in the last 3 years. I had thought they were very kind and compassionate business that by all accounts understood how much we love our pets and are heart broken when the times comes to say goodbye. I was leaving my vets office this past wednesday and observed a man throwing garbage bags very carelessly in the back of his truck! He had dropped a few on the ground while he opened the cover on truck bed and then once it was opened he picked them up and threw them hard into his bed! I couldn't believe what I had just witnessed, the place that I had entrusted my fur babies to and had assumed that they would handle their final journey with the love and dignity they deserved! I was sadly mistaken, shame on you for treating those animals like trash as you were tossing them in your truck!!! You have broken a very sacred trust that I had placed in you, and I will NEVER send anymore of my pets to you again!!!
Mrs. Ruth Stout
Yoshi Feb. 5th 2010-June 17th 2021Thank you for your kindness and compassion on the death of Yoshi.The cremation was in a timely manner and the box and the card, rainbow bridge poem and cremation certificate were all wonderful addiction for my keepsake to Yoshi.Thank you for everything.I will indeed be using your service again but lets hope it's in a hundred years really can't cope with losing another baby but I will use when the time come and I definitely highly recommend you to anyone who needs your great service.
Lauren Bowlin
Thank you so much for taking such good care of my baby boy Boston. You made this hard time a little bit easier. I am so blessed to be able to have our baby boy with us forever. Thank yall again, so much β€οΈ
Jennifer Jackson
I have had many experiences with my beloved pets in the past. My beloved Prissy, devoted best friend of 16 years passed away and the compasionate staff made her cross over to the rainbow bridge a lot easier. I will never go any where else they are the best.
Glenn Edwards
This is the second time we have used Smoke Rise Farm. They are EXTREMELY professional, and VERY compassionate, and were a GREAT help with our decision to use VCA Fort Worth Animal Medical Center for our fur baby βPigβ.
Jennifer Nein
They cremated our cat Cowboy in a quick time and gave a beautiful box to house him in,
r jones
The entire staff is very compassionate and carring.
Sam Juliao
So kind in a time of need. Thanks
Tom Carpenter
Very kind and professional. Highly recommended.
Micah Eppler
They are amazing!!
Bobby West
Great experience, highly recommend.
Eve
Joey :]
tonkaneka rodriguez
Lasean Lyles
MO Westhoff
Three years ago, you took care of my Buddy. I was overwhelmed with it all. The box with his name was wonderful. Two months ago, you took care of my Moby. Same excellent care. Thank You so much for this! Buddyβs seeds never came in, but Mobyβs did. I have them on my porch. Once again, thank you.
Kate Petrovich
Wonderful caring staff. Thank you for all you do!
RK Peters
These folks are very caring and kind. We are very pleased with their work. I recommend them to all. Our boy Arlo will be very missed.
Lynn Maupin-Simpson
I have 5 dogs and 3 cats buried at Smoke Rise. The staff are compassionate. The cemetary is peaceful.I cannot think of a better place to bury my 4 legged family!
erin westerman
Name plaque was upside down.Update: Spoke on the phone with a lovely lady named Nicole, who gave me some tips and tricks and let me know I could order a new plaque if I wanted to. This issue has since been sorted, thank you.
Stephen Barnard
we used this company for our fur baby Chloe, they did a wonderful job and has brought some closure and relief to the family, we thank you so much for your understanding and compassion in this difficult time ,
D&T Contractor Services LLC
This place is absolutely wonderful and has been so compassionate in every step of this difficult time. Thank you for having such tender hearts to help us during this process.
Stephanie Spears
This company is simply amazing and Nicole and Roger or the most compassionate folks when it comes to you fur babies when the have to cross the rainbow bridge has my baby kurt did i dont know what i would have done if it wasnt for all thier help thank you so much for all that you did for me and my fur baby.
Andrea Maddox
We have always used them for our babies. My mom actually used them as well twice. They have always been great.
TheOmar817
Had my 14 year old buddy cremated at smoke rise farm and could not be any more happier. Thank you for your help in my time of need and thank you for the sympathy card. God bless.
Kelly Guidry
Barbara Kelly
Rebecca Vann
Brittany Jicha
Mark Smith
Sherry Carpenter
eddie leija