Customer Reviews Summary
Mission Pet Memorials is highly praised for their compassionate service and supportive staff during difficult times. Many reviewers highlight the empathy and professionalism of the team, particularly mentioning staff members like Katie and Michelle. The facility is noted for its clean and welcoming environment, making the experience a little easier for grieving pet owners.
Melissa Cass
Katie was extremely helpful and very friendly throughout the entire process. I can never thank her enough for the help and support she provided my daughter and I from start to finish with the loss of our Harvey. We truly would have been lost without Katie's help.
Merrell Foote
We have used Mission Pet Memorials’ services for three of our pets. We have been grateful and impressed by their services, empathy, responsiveness and reasonable fees, and highly recommend them.
Jerry Gardella
I have never written a review before but I felt compelled to write one after my experience here. My wife and I lost our cat suddenly on Memorial Day. I called and spoke with Michelle and she was so compassionate and helpful. My mind was racing 1000 miles per hour and she was so calm and patient with me. When I arrived at the facility, Alexis helped take care of us. She was amazing as well. She was so patient with me, allowing me all the time I needed, even though I know I was taking up her holiday. Thank you to everyone at Mission Pet Memorials for making one of our worst days a little bit brighter with your kindness and patience.
Lindsay Shandor
I was devastated when my Kitty boy died unexpectedly after 18 years together. I was so torn up, bawling on the phone and Michelle talked me through everything. Michelle and the rest of the staff were so compassionate, respectful, helpful, genuine and understanding. They took amazing care of Kitty and clipped some hair which they put in an amazing little box with his engraving. It looks so similar to one I already have and it warms my heart. Thanks to the crew over there for doing what they do. It can't be easy.