Customer Reviews Summary
Peaceful Pets has garnered overwhelmingly positive reviews for their compassionate and respectful service during a difficult time for pet owners. Many customers praised the staff's empathy, professionalism, and the quality of memorial products. The facility is noted for its clean and professional environment, making the experience more bearable for grieving families.
Kathy Calame
My beautiful dog, Teddy, passed to the Rainbow Bridge. I took him to Dallas URGENT Care Clinic but it was too late. The vet was amazing! She was very empathetic and so niceSince he passed I utilized the services of Peaceful Pets for cremation. I was very happy with whole process. Yesterday, Peaceful Pets delivered his ashes to our home. His ashes are in a beautiful wooden box with a gold plate which bears his name, Tenacious Teddy. In the event of another loss, my only choice would be Peaceful Pets. Thank you for treating my BFF with dignity and respect.
Sally Lewis
This was our first pet baby and we cherished all the time we had with him so it was very sad to see him go. But peaceful pets made our experience, especially my daughters, so much more tolerable. Our little Hops will forever be with us. Thank you for allowing us to have him and love him ❤️
Maggie Patty
This is an amazing place that took the utmost care when my cat Apples passed. They took one of the hardest days I’ve experienced and made it into such a smooth transition when I couldn’t think beyond my own grief. They truly go above and beyond to not only take care of your fur baby but to also take care of you. They gave her the dignity she deserved and treated her remains with so much kindness and compassion. It means so much to know your fur baby is in good hands and that they’re not just another animal passing through. From the bottom of my heart, thank you.
Terisa Augustine
The best experience during the hardest time.Thank you to everyone at Peaceful Pets for giving my sweet boy love, dignity and respect. Everything was done so beautifully and with so much care. He was treated the way he deserved to be treated - as a member of the family. Thank you, from the bottom of my heart.
Kathy Calame
My beautiful dog, Teddy, passed to the Rainbow Bridge. I took him to Dallas URGENT Care Clinic but it was too late. The vet was amazing! She was very empathetic and so niceSince he passed I utilized the services of Peaceful Pets for cremation. I was very happy with whole process. Yesterday, Peaceful Pets delivered his ashes to our home. His ashes are in a beautiful wooden box with a gold plate which bears his name, Tenacious Teddy. In the event of another loss, my only choice would be Peaceful Pets. Thank you for treating my BFF with dignity and respect.
Sally Lewis
This was our first pet baby and we cherished all the time we had with him so it was very sad to see him go. But peaceful pets made our experience, especially my daughters, so much more tolerable. Our little Hops will forever be with us. Thank you for allowing us to have him and love him ❤️
Maggie Patty
This is an amazing place that took the utmost care when my cat Apples passed. They took one of the hardest days I’ve experienced and made it into such a smooth transition when I couldn’t think beyond my own grief. They truly go above and beyond to not only take care of your fur baby but to also take care of you. They gave her the dignity she deserved and treated her remains with so much kindness and compassion. It means so much to know your fur baby is in good hands and that they’re not just another animal passing through. From the bottom of my heart, thank you.
Terisa Augustine
The best experience during the hardest time.Thank you to everyone at Peaceful Pets for giving my sweet boy love, dignity and respect. Everything was done so beautifully and with so much care. He was treated the way he deserved to be treated - as a member of the family. Thank you, from the bottom of my heart.
Anabelle Monteiro
Peaceful Pets is amazing! So respectful of people and the pain they feel as they navigate loosing a furry family member! They truly made me feel better. They hand delivered the last of my beautiful Alex’s this past weekend. The vet’s office was horrible but my experience with Peaceful Pets made me feel better! The staff was amazing and my keepsakes were high quality! Thank you again! I highly recommend their services.
Josee Locklear-Mooney
Robert, from the bottom of my heart thank you. Thank you for reading my initial review and acknowledging how things could be done better; for taking active initiative to make the changes that were needed so that grieving pet parents can make the best choices for themselves. While the circumstances were initially upsetting, I ultimately feel at peace with how things were worked out and how my girl has been memorialized. I appreciate you hearing me out more than anything, but for also making an extra gesture by having Dinah painted for me. It means so much and I can’t thank you enough.
chachatiff
We are happy to have Zuko home and my son and I both took the afternoon off work to receive him and go through all the emotions together.We had never heard of aquamation before and after doing some reading about it and watching several videos, are at peace with our decision to use Peaceful Pets.Their services have been very kind and I appreciate the texts and communication. But above all that, hand delivering our boy was such a kind and thoughtful thing. Brian was kind, and had a gentleness Kyle and I both appreciated. I can only imagine how difficult his job is. Handing over a beloved pet to grieving family. They are all very special people.A 10 is certainly deserved. Thank you so much for what you do.
Alejandra Zapata
I lost one of my pets on thanksgiving this year I had never lost a pet before so I didn’t know what to do or who to call but thankfully I found peaceful pets online and even on the holiday they assisted me, they were very kind and extremely helpful. When I went to drop off my boy the next day the young lady who helped me was very respectful and made sure to give my family and I some time to say goodbye. She walked me through the whole process. I got my boys paw prints from here too & they came out amazing. I am so grateful for this place! I’ve been at peace knowing my boy is in good hands! Thank you Peaceful Pets 🐾💙
Kala Bauman
We used peaceful pets after our dog Twinkie passed away. They picked her to from the clinic. We received an email the next day to select our package and proceed with payment. The service was quick and they even delivered her remains to our house for free.
Katherine McDonald
My Babu passed of cancer and they took amazing care of him. They were so amazing and patient and understanding even when I started crying while making arrangements. We have his hair and prints and his ashes in a very beautifully made box. I would definitely recommend them to anyone that wants to have their baby treated respectfully and with kindness when they cross that rainbow bridge. I can only give 5 stars but they deserve 100+ thank you for everything you did for my baby again, it meant about to my family and I.Rest in peace sweet Babu, you are loved and will never be forgotten. Run free my sweet baby.
Ashley Hutto
Excellent service and memorial products. We have used Peaceful Pets twice recently- we lost 2 of our beagles Dallas Animal Urgent Care collaborates with them to support families that need their services. We are appreciative of their kindness and personal service.
stacey kokinda
Peaceful Pets is incredible. Never heard of water cremation til them. I lost both my babies months apart. Water seems so much more peaceful than fire. Everyone is so nice and genuinely sympathetic and empathetic to our losses. They go above and beyond and delivered the urn to my house. Thank you.
Kyle Osteen
Thank you for all peaceful pets did. It was a seamless process with empathy and compassion shown the entire time. It was great that Wyatt was taken from the vet but delivered to us instead of us having to get him. We also thought the text and communication were always kind and thoughtful in regard to our loss and great at keeping us informed. I would rate this service a 10 and highly recommend to anyone I know.
Katie Alexander
Peaceful Pets helped bring my best friend home. The staff were all very respectful and showed a lot of compassion. The memorial items were beautiful and were within the price range I could afford, which I was so thankful for. They communicated to me throughout the process. I can’t thank them enough and highly recommend.
Nina Houck
Peaceful Pets went above and beyond for our family. We initially were less than thrilled with the services we were being provided but after speaking with the owner and staff members, we were given a really thorough explanation and an apology. The care they provided my baby boy was exceptional. I hope to never be in this situation ever again but if I am, I would never hesitate to use Peaceful Pets again.
Max Chandler
The staff showed consistent compassion after talking to several different people several different times. They were very thorough in explaining things to us, as far as what the process entailed. It did take a little longer than we were told to get our baby home, but we were happy to get her home today right before the Christmas holiday. Great place and would would recommend. Merry Christmas!
Michael Schrock
There are not words available to me to express how truly amazing this place is. Losing a family pet is not something you typically think about until it happens. We had so many questions and Cat at Peaceful Pets was able to answer them all. I cannot express how truly amazing the staff is here. From the first call, to the pickup, to getting our Charlie girl back, everyone was immensely caring. Cat so unbelievably kind and patient with us thru this process. Our family is forever grateful to the one of kind amazing people here!
Clete Mussulman
My family is beyond grateful for the kindness and sincere empathy that we experienced dealing with the staff here, especially Cat. At hard times it's nice to know that there are people who care. I came as a customer and l left feeling like a friend. Huge thanks to Cat and her people for comforting us and making this tough event a little easier to endure. I will never forget it.
Teresa Trasfi
There are NO WORDS to express how Amazing my Experience was with Peaceful Pets! I really feel I was led to them during our difficult time! Amanda was ABSOLUTELY AMAZING! From the 1st Call I made to her to the Delivery of my Sweet Brownie Home…She went ABOVE & BEYOND for us! She kept me update on my Brownie’s Journey from start to finish, I knew she was in Excellent Hands! Amanda made it possible for me to have my Brownie Girl back JUST IN TIME FOR MOTHER’S DAY and she even added HER SPECIAL TOUCHES for us as my mom is on Hospice and things are very tiring and OVERWHELMING. We Love it all Amanda!! God Forbid… but if I have to go through this again… I WILL MOST DEFINITELY USE Peaceful Pet’s and I will recommend them to ALL MY FAMILY AND FRIENDS! Thank you Amanda and Peaceful Pets for ALL YOU DID FOR US! ♥️ You Reunited us with Our Brownie Girl! 🐕 I will be forever Grateful!
Taehoon Kim
Amazing staffs and service during a time of vulnerability. It’s never easy to say goodbye to your loved ones but the folks and Peaceful Pets were very helpful for us to reconnect with our fur baby. They are extremely respectful, thoughtful, and responsive throughout the entire process. Very glad we got to work with them and would highly recommend to anyone who’s in need.
Kathy Calame
My beautiful dog, Teddy, passed to the Rainbow Bridge. I took him to Dallas URGENT Care Clinic but it was too late. The vet was amazing! She was very empathetic and so niceSince he passed I utilized the services of Peaceful Pets for cremation. I was very happy with whole process. Yesterday, Peaceful Pets delivered his ashes to our home. His ashes are in a beautiful wooden box with a gold plate which bears his name, Tenacious Teddy. In the event of another loss, my only choice would be Peaceful Pets. Thank you for treating my BFF with dignity and respect.
Sally Lewis
This was our first pet baby and we cherished all the time we had with him so it was very sad to see him go. But peaceful pets made our experience, especially my daughters, so much more tolerable. Our little Hops will forever be with us. Thank you for allowing us to have him and love him ❤️
Maggie Patty
This is an amazing place that took the utmost care when my cat Apples passed. They took one of the hardest days I’ve experienced and made it into such a smooth transition when I couldn’t think beyond my own grief. They truly go above and beyond to not only take care of your fur baby but to also take care of you. They gave her the dignity she deserved and treated her remains with so much kindness and compassion. It means so much to know your fur baby is in good hands and that they’re not just another animal passing through. From the bottom of my heart, thank you.
Terisa Augustine
The best experience during the hardest time.Thank you to everyone at Peaceful Pets for giving my sweet boy love, dignity and respect. Everything was done so beautifully and with so much care. He was treated the way he deserved to be treated - as a member of the family. Thank you, from the bottom of my heart.
Anabelle Monteiro
Peaceful Pets is amazing! So respectful of people and the pain they feel as they navigate loosing a furry family member! They truly made me feel better. They hand delivered the last of my beautiful Alex’s this past weekend. The vet’s office was horrible but my experience with Peaceful Pets made me feel better! The staff was amazing and my keepsakes were high quality! Thank you again! I highly recommend their services.
Josee Locklear-Mooney
Robert, from the bottom of my heart thank you. Thank you for reading my initial review and acknowledging how things could be done better; for taking active initiative to make the changes that were needed so that grieving pet parents can make the best choices for themselves. While the circumstances were initially upsetting, I ultimately feel at peace with how things were worked out and how my girl has been memorialized. I appreciate you hearing me out more than anything, but for also making an extra gesture by having Dinah painted for me. It means so much and I can’t thank you enough.
chachatiff
We are happy to have Zuko home and my son and I both took the afternoon off work to receive him and go through all the emotions together.We had never heard of aquamation before and after doing some reading about it and watching several videos, are at peace with our decision to use Peaceful Pets.Their services have been very kind and I appreciate the texts and communication. But above all that, hand delivering our boy was such a kind and thoughtful thing. Brian was kind, and had a gentleness Kyle and I both appreciated. I can only imagine how difficult his job is. Handing over a beloved pet to grieving family. They are all very special people.A 10 is certainly deserved. Thank you so much for what you do.
Alejandra Zapata
I lost one of my pets on thanksgiving this year I had never lost a pet before so I didn’t know what to do or who to call but thankfully I found peaceful pets online and even on the holiday they assisted me, they were very kind and extremely helpful. When I went to drop off my boy the next day the young lady who helped me was very respectful and made sure to give my family and I some time to say goodbye. She walked me through the whole process. I got my boys paw prints from here too & they came out amazing. I am so grateful for this place! I’ve been at peace knowing my boy is in good hands! Thank you Peaceful Pets 🐾💙
Kala Bauman
We used peaceful pets after our dog Twinkie passed away. They picked her to from the clinic. We received an email the next day to select our package and proceed with payment. The service was quick and they even delivered her remains to our house for free.
Katherine McDonald
My Babu passed of cancer and they took amazing care of him. They were so amazing and patient and understanding even when I started crying while making arrangements. We have his hair and prints and his ashes in a very beautifully made box. I would definitely recommend them to anyone that wants to have their baby treated respectfully and with kindness when they cross that rainbow bridge. I can only give 5 stars but they deserve 100+ thank you for everything you did for my baby again, it meant about to my family and I.Rest in peace sweet Babu, you are loved and will never be forgotten. Run free my sweet baby.
Julie Barron
I recently used peaceful pets for the cremation of our sweet boxer baby and I couldn’t be more grateful for their care and professionalism. From the moment I contacted them, their staff was compassionate and understanding, which made a very difficult time a little easier to bear.The process was explained clearly, and they provided options that allowed me to make an informed decision based on my preferences and budget. On the day of the service, they handled everything with respect and dignity, making sure my Loulou was treated so special.I highly recommend peaceful pets to anyone who is looking for a compassionate and professional cremation service for their pet. They truly understand the bond between pets and their families, and they help honor that relationship in the most respectful way.
emeli flores
They took great care of my baby princess. They are very nice and answer all of your questions! This was my family's first time having to make this hard decision and hearing about peaceful pets water cremation and how affordable it is helped our family a lot as this was so unexpected. We appreciate all they did and made sure our baby came back home safe. ❤️
Terrie Boles-Staverosky
I cannot begin to express my gratitude to Peaceful Pets. The staff was so caring and thoughtful through the whole process. I could not imagine anyone else taking care of my precious Jessie. When they brought her to me I felt like the journey ended the way it should have...with her back home. Thank you again for making an unbearable situation bearable. I will never forget your kindness.
Bailey Kahn
best possible experience i could’ve hoped for on the worst day of my life so far. thank you to everyone at peaceful pets for being so kind, understanding, and gentle (with my baby and with me). they answered every question i had, never made me feel like a burden, and communicated with me as much as i needed. they let me come for extra visitation before Lacey started her journey, and they took so much care when they transferred the ashes to the urns i brought in with me to pick her up. from start to finish 10 out of 5 stars.
Megan Segura
Peaceful Pets makes an experience no one wants to live palatable. I felt my pet, my family member was truly cared after he passed. We ordered everything available to remember our bubs and these keepsakes did not disappoint. Thank you Peaceful Pets.
Sydney St James
Peaceful pets made sure I was able to get my baby home before I left on vacation and did what they could to accomodate me. I really appreciate all the care and respect they gave my boy and everything I ordered is perfect. Thank you again so much for making a difficult thing just a bit easier.
Kyndra Underwood
We tragically lost 3 of our doggies at the same time and went through alot to try and get them buried then cremated. Peaceful Pets was recommended to us by the vet and they were able to help us get our beloved babies cremated. They were so sweet and understanding of our unique situation and we were so grateful for their thoughtfulness. The ladies at Peaceful Pets are top notch professionals and really care about your babies final arrangements. I hope to never be in this situation again but if so we will definitely be back.
Carol Pennington
I was very impressed with the hand delivery of my dog Katie's memorial paw print to my home after her recent passing from cancer. . The compassion shown to me and the heartfelt condolences expressed were so appreciated by myself and my family . Thank you Peaceful Pets for taking time for being there to listen to our memories and for the wonderful way you helped us handle this very difficult time in our lives.
Haley Lassetter
I really feel like they went above and beyond every step of the way. Especially when I called on delivery day to verify my precious baby was out for delivery. The person I spoke with confirmed he was and even called the driver to get me an ETA. Thank you for taking care of my love one.
Lorena Barba
When my beloved dog Bebe passed away on June 10, 2024, I turned to Peaceful Pets DFW for their Aquamation service, and I can’t thank them enough for the care and compassion they showed during such a difficult time.From the moment I contacted them, they were understanding, patient, and incredibly kind. They explained the Aquamation process in detail, which gave me peace of mind knowing that it was a gentle, eco-friendly way to honor Bebe.Their team handled everything with the utmost respect and professionalism, treating Bebe as if he were their own. Marcy kept me updated throughout the process, and when I received his ashes, they were presented beautifully, along with a thoughtful keepsake.Losing Bebe was one of the hardest things we've ever gone through, but Peaceful Pets made it a little easier by offering me support and reassurance every step of the way. I’m truly grateful for their service and highly recommend them to anyone looking for a compassionate way to say goodbye to a beloved pet.Thank you, Peaceful Pets, for helping me honor Bebe’s memory with dignity and love.
Ashley Hutto
Excellent service and memorial products. We have used Peaceful Pets twice recently- we lost 2 of our beagles Dallas Animal Urgent Care collaborates with them to support families that need their services. We are appreciative of their kindness and personal service.
stacey kokinda
Peaceful Pets is incredible. Never heard of water cremation til them. I lost both my babies months apart. Water seems so much more peaceful than fire. Everyone is so nice and genuinely sympathetic and empathetic to our losses. They go above and beyond and delivered the urn to my house. Thank you.
Kyle Osteen
Thank you for all peaceful pets did. It was a seamless process with empathy and compassion shown the entire time. It was great that Wyatt was taken from the vet but delivered to us instead of us having to get him. We also thought the text and communication were always kind and thoughtful in regard to our loss and great at keeping us informed. I would rate this service a 10 and highly recommend to anyone I know.
Katie Alexander
Peaceful Pets helped bring my best friend home. The staff were all very respectful and showed a lot of compassion. The memorial items were beautiful and were within the price range I could afford, which I was so thankful for. They communicated to me throughout the process. I can’t thank them enough and highly recommend.
Nina Houck
Peaceful Pets went above and beyond for our family. We initially were less than thrilled with the services we were being provided but after speaking with the owner and staff members, we were given a really thorough explanation and an apology. The care they provided my baby boy was exceptional. I hope to never be in this situation ever again but if I am, I would never hesitate to use Peaceful Pets again.
Max Chandler
The staff showed consistent compassion after talking to several different people several different times. They were very thorough in explaining things to us, as far as what the process entailed. It did take a little longer than we were told to get our baby home, but we were happy to get her home today right before the Christmas holiday. Great place and would would recommend. Merry Christmas!
Michael Schrock
There are not words available to me to express how truly amazing this place is. Losing a family pet is not something you typically think about until it happens. We had so many questions and Cat at Peaceful Pets was able to answer them all. I cannot express how truly amazing the staff is here. From the first call, to the pickup, to getting our Charlie girl back, everyone was immensely caring. Cat so unbelievably kind and patient with us thru this process. Our family is forever grateful to the one of kind amazing people here!
Clete Mussulman
My family is beyond grateful for the kindness and sincere empathy that we experienced dealing with the staff here, especially Cat. At hard times it's nice to know that there are people who care. I came as a customer and l left feeling like a friend. Huge thanks to Cat and her people for comforting us and making this tough event a little easier to endure. I will never forget it.
Teresa Trasfi
There are NO WORDS to express how Amazing my Experience was with Peaceful Pets! I really feel I was led to them during our difficult time! Amanda was ABSOLUTELY AMAZING! From the 1st Call I made to her to the Delivery of my Sweet Brownie Home…She went ABOVE & BEYOND for us! She kept me update on my Brownie’s Journey from start to finish, I knew she was in Excellent Hands! Amanda made it possible for me to have my Brownie Girl back JUST IN TIME FOR MOTHER’S DAY and she even added HER SPECIAL TOUCHES for us as my mom is on Hospice and things are very tiring and OVERWHELMING. We Love it all Amanda!! God Forbid… but if I have to go through this again… I WILL MOST DEFINITELY USE Peaceful Pet’s and I will recommend them to ALL MY FAMILY AND FRIENDS! Thank you Amanda and Peaceful Pets for ALL YOU DID FOR US! ♥️ You Reunited us with Our Brownie Girl! 🐕 I will be forever Grateful!
Taehoon Kim
Amazing staffs and service during a time of vulnerability. It’s never easy to say goodbye to your loved ones but the folks and Peaceful Pets were very helpful for us to reconnect with our fur baby. They are extremely respectful, thoughtful, and responsive throughout the entire process. Very glad we got to work with them and would highly recommend to anyone who’s in need.
Lindsay Porter
In times of immense grief, having a little bit of loving kindness goes a long way. I will forever be grateful for the loving kindness Peaceful Pets gave to me when I lost my sweet Iggy. The people that work there are clearly animal lovers, and they took time to answer all of my questions. When I picked up my kitty to bring her back home they gave me the time I needed to grieve for her again. The small extras I got to remember my Iggy were handled with immense care which tells just how much they cared for her in this whole process. From ensuring the words on her heart would look perfect to taking great care of Iggy the whole time she was there meant the world to me. Thank you for taking such good care of my girl and treating her like family and for helping me bring her back home again.
jorge camacho
Even though it was a little ways for me. But,this place is really Amazing. Cat and the staff were tremendous great..They offered to deliver our precious pet. I wanted to go and thank them all. I could tell that,they cared..just by the way they spoke on the phone..These people don't get enough recognition for their work..Just wanted to Thank them All..and God Bless You All 🙏..Keep Up the Great Work..I would definitely recommend this place to Family and friends
jess griffin
During such a difficult time I honestly didn't think it would matter who I chose to take care of this for us but the staff was extremely friendly and there were no hidden fees that I found with other companies. They were open on the weekend which eased my mind as well so that I could handle the situation then and there. It was a streamlined process and they made it as easy as possible. Thank you guys for everything. I now have my panda with me forever.
Ken Rabago-Fernandez
Peaceful Pets handled our baby with care and kindness. They were very professional and delivered him to us as promised. Thank you!I highly recommend their services.
Denise Dorsey
I give Peaceful Pets a 10. This is the highest number on the scalePeaceful Pets has been there for me 2 Times. With my baby Smoky they were unbelievable. They actually prepared everything for me. Because little did they know I only had them. The care they show at Peaceful Pets is real. They made sure I will have a beautiful remembrance of Smoky. I had know why to pick my baby up they where there even to bring him back home to me. They leave no stone unturned to make sure you have a very beautiful remembrance of your love one. I will never forget what they did for me. The staff show compassion for the family and will walk thru the process with you. So if you want your love one to be treated with the up most care and respect. Come to Peaceful Pets. You will receive the same service I did.Denise Dorsey
Tiffany Whiddon
We lost our 18 yr old dog the day before christmas eve. My vet has recently started using peaceful pets instead of the traditional creamation. My dog was sent out to them, they immediately requested payment from me and sent an email stating they would contact to hand del8ver her remains to me within 14 days, which is crazy but ok. So about 3 weeks passed and I began calling i was given no details during the two calls except my pet had been recieved someone would reach out. I ended up having to call the vet and have her call, they then lied to the vet about having been trying to reach me since the third, mind you I had called them twice since the 3rd. Still no one called me, I called them again the lady goes "oh yeah shes ready" so I asked when she would be delivered, the lady said Is Tuesday between 12:45 & 1:45 good for you, I said yes. Tuesday I recieved an email stating they were notifying she would be hand delivered between 12:45 and 1:45 , at 2pm I called was told oh she wont be there until 4:00...nobody called me to change the time or update me of this, and then at 330 someone called to say our driver is running 15 minutes behind, she should be there at 4:15...this has been a horrible experience and I do not reccomend this place to handle your pets final arrangements..Updated.. I was very impressed however within an hour or so of me posting this, The owner, Robert reached out and apologized for the whole situation. He did his best to make it right and make sure to let me know he cared about his customers and their pets. My experience with them was not good at all, however I appriciate the effort to make it right.
Martha Diaz
I am comforted in knowing that Spartacus was taken care of while under your care. I appreciate your communication through the whole process and the emotional support you offered. Thank you for everything! I'm glad to have my baby back home.
Irasema Cardona
Sweet and caring team!I want to express my heartfelt gratitude to the wonderful team! Your dedication truly shone through when you ensured my fur baby was brought home after we missed the delivery. Thank you Marcy and the gentleman man took the time to come back
Traci Trombley
Peaceful Pets made the hardest moment in mine and my kids lives easier. They're respectful, flexible and kind. Thank you is not enough. They truly gave our Willow dignity in death.
Monica B
When I lost my 15 (2 months from 16) year old furbaby, I was heartbroken. She was truly my best friend and I was her world. That feeling I don’t wish on my worst enemy. Tessa at Peaceful Pets was so patient with me and reassured me with all my questions that Aiden’s remains were in good hands. The process took a little under 2 weeks and when they hand delivered her urn and clay paw print to me, I was so thankful.
Julie Barron
I recently used peaceful pets for the cremation of our sweet boxer baby and I couldn’t be more grateful for their care and professionalism. From the moment I contacted them, their staff was compassionate and understanding, which made a very difficult time a little easier to bear.The process was explained clearly, and they provided options that allowed me to make an informed decision based on my preferences and budget. On the day of the service, they handled everything with respect and dignity, making sure my Loulou was treated so special.I highly recommend peaceful pets to anyone who is looking for a compassionate and professional cremation service for their pet. They truly understand the bond between pets and their families, and they help honor that relationship in the most respectful way.
emeli flores
They took great care of my baby princess. They are very nice and answer all of your questions! This was my family's first time having to make this hard decision and hearing about peaceful pets water cremation and how affordable it is helped our family a lot as this was so unexpected. We appreciate all they did and made sure our baby came back home safe. ❤️
Terrie Boles-Staverosky
I cannot begin to express my gratitude to Peaceful Pets. The staff was so caring and thoughtful through the whole process. I could not imagine anyone else taking care of my precious Jessie. When they brought her to me I felt like the journey ended the way it should have...with her back home. Thank you again for making an unbearable situation bearable. I will never forget your kindness.
Bailey Kahn
best possible experience i could’ve hoped for on the worst day of my life so far. thank you to everyone at peaceful pets for being so kind, understanding, and gentle (with my baby and with me). they answered every question i had, never made me feel like a burden, and communicated with me as much as i needed. they let me come for extra visitation before Lacey started her journey, and they took so much care when they transferred the ashes to the urns i brought in with me to pick her up. from start to finish 10 out of 5 stars.
Megan Segura
Peaceful Pets makes an experience no one wants to live palatable. I felt my pet, my family member was truly cared after he passed. We ordered everything available to remember our bubs and these keepsakes did not disappoint. Thank you Peaceful Pets.
Sydney St James
Peaceful pets made sure I was able to get my baby home before I left on vacation and did what they could to accomodate me. I really appreciate all the care and respect they gave my boy and everything I ordered is perfect. Thank you again so much for making a difficult thing just a bit easier.
Kyndra Underwood
We tragically lost 3 of our doggies at the same time and went through alot to try and get them buried then cremated. Peaceful Pets was recommended to us by the vet and they were able to help us get our beloved babies cremated. They were so sweet and understanding of our unique situation and we were so grateful for their thoughtfulness. The ladies at Peaceful Pets are top notch professionals and really care about your babies final arrangements. I hope to never be in this situation again but if so we will definitely be back.
Carol Pennington
I was very impressed with the hand delivery of my dog Katie's memorial paw print to my home after her recent passing from cancer. . The compassion shown to me and the heartfelt condolences expressed were so appreciated by myself and my family . Thank you Peaceful Pets for taking time for being there to listen to our memories and for the wonderful way you helped us handle this very difficult time in our lives.
Haley Lassetter
I really feel like they went above and beyond every step of the way. Especially when I called on delivery day to verify my precious baby was out for delivery. The person I spoke with confirmed he was and even called the driver to get me an ETA. Thank you for taking care of my love one.
Lorena Barba
When my beloved dog Bebe passed away on June 10, 2024, I turned to Peaceful Pets DFW for their Aquamation service, and I can’t thank them enough for the care and compassion they showed during such a difficult time.From the moment I contacted them, they were understanding, patient, and incredibly kind. They explained the Aquamation process in detail, which gave me peace of mind knowing that it was a gentle, eco-friendly way to honor Bebe.Their team handled everything with the utmost respect and professionalism, treating Bebe as if he were their own. Marcy kept me updated throughout the process, and when I received his ashes, they were presented beautifully, along with a thoughtful keepsake.Losing Bebe was one of the hardest things we've ever gone through, but Peaceful Pets made it a little easier by offering me support and reassurance every step of the way. I’m truly grateful for their service and highly recommend them to anyone looking for a compassionate way to say goodbye to a beloved pet.Thank you, Peaceful Pets, for helping me honor Bebe’s memory with dignity and love.
Shalee Sue
Last night I had to put my sweet Angel baby to sleep. She gave me 23 precious years. I’ve had her since I was three years old and devastated doesn’t even begin to describe how I feel. Peaceful Pets has been so amazing through this process. They have answered every question I’ve had. And they’ve done it with such kindness. I’m so glad I entrusted my baby with them.
Paula Peterson-Warnock
Peaceful Pets were so kind and thoughtful. They made the care of our beloved dog seem like they took such good care of everything. I have used them before and will continue to use them from now on. 😳😳😳
Chrischeryl McDaniel
When faces with the loss of our pet, PPDFW came through. They were very professional while caring and kept us abreast of every change. The return of our girl.was handled with dignity. The case, notes and gift will mean so much to my family.
Madalyn Fullerton
My love left for the stars on April 30th, but I knew long before then that I wanted to have him cremated. My brother had to make the call for me as I was unable to speak, but I could hear the lady on the phone and she was so sweet and told us to bring my love in. Upon entering the building, I could just feel that I made the right decision by bringing my love here for his cremation services. I spoke to the lady (unfortunately I don’t remember her name) and she explained to me how the cremation process works and she verified with my brother that I wanted a copy of my loves nose and paw prints. I asked her if she’d play Zach Bryan’s version of “You are my sunshine” while doing his service and she said yes (I even showed her the video on YouTube to make sure she’d play the correct version.) I wish I remembered her name but the woman working with us was so patient and made me feel like my voice mattered and she really made me feel comfortable with trusting them with my love. (The woman let me come see him one last time before the cremation process started and that meant so much to me — my love looked so peaceful and I really needed to see that to help with closure.) My love was ready for pick up on May 4th which also happens to be national Star Ways Day. I took that as a sign from my love since he was named after Yoda from Star Wars. Thank you for bringing me comfort and peace during the worst time of my life and for treating my love with such kindness and love. I hope I never have to experience that kind of heartbreak again, but if the day ever comes there’s no doubt in my mind that I will choose this place again. Thank you again for everything you guys did for us. ❤️ 🐾 🌈
Wendy Stockard
Absolutely a 10! You have to have a special kind of heart to deal with grieving families every day. I am so thankful for the compassion and professionalism of Peaceful Pets.
John Macha
Hi.Thank everyone there for working to get our baby girl back to us. I can't thank you all enough.With all the circumstances that occurred with our precious baby, peaceful pets was the saving grace to getting everything taken care and done so professionally, understandingly and sympathetically.Thank you for being there for us.Evelyn graced us yesterday with our baby girl at our front door and it was exactly with in the time frame we were given.Peaceful pets took our baby girl and memorialized her in the most amazing way. My husband and I were so impressed with everything. Thank you for everything.
Amber McKnight
We lost our dear Jack Jack and we were given the utmost respect and kindness. My daughter was so surprised with all the things she had done for him. Everyone we had help from was amazing. They even placed his ashes into her necklace for her. Thank you again. I know where we will be going when we loose our next fur baby.
Andie Parrish- Rosario
I have never lost a pet before, and never gone through this process before. Peaceful pets has been truly wonderful. Thank you so much for caring about my Emmett in his final moments as much as I did.
melissa chesnut
All of the people that I came in contact with during this difficult time were so thoughtful and caring. They made the process easy so that I didn’t have to worry about anything else. From start to finish it was a pleasure working with them.
Yolanda Villalobos
I rate Peaceful Pets DFW a 10 out of 10. They answered all my questions with kindness. They never made me feel like I was bother and there was always sympathy in the voice of the person I talked to. I really appreciated them calling me to let me know when they would personally deliver my cat Harley back home to us. Thank you so much.
Lindsay Porter
In times of immense grief, having a little bit of loving kindness goes a long way. I will forever be grateful for the loving kindness Peaceful Pets gave to me when I lost my sweet Iggy. The people that work there are clearly animal lovers, and they took time to answer all of my questions. When I picked up my kitty to bring her back home they gave me the time I needed to grieve for her again. The small extras I got to remember my Iggy were handled with immense care which tells just how much they cared for her in this whole process. From ensuring the words on her heart would look perfect to taking great care of Iggy the whole time she was there meant the world to me. Thank you for taking such good care of my girl and treating her like family and for helping me bring her back home again.
jorge camacho
Even though it was a little ways for me. But,this place is really Amazing. Cat and the staff were tremendous great..They offered to deliver our precious pet. I wanted to go and thank them all. I could tell that,they cared..just by the way they spoke on the phone..These people don't get enough recognition for their work..Just wanted to Thank them All..and God Bless You All 🙏..Keep Up the Great Work..I would definitely recommend this place to Family and friends
jess griffin
During such a difficult time I honestly didn't think it would matter who I chose to take care of this for us but the staff was extremely friendly and there were no hidden fees that I found with other companies. They were open on the weekend which eased my mind as well so that I could handle the situation then and there. It was a streamlined process and they made it as easy as possible. Thank you guys for everything. I now have my panda with me forever.
Ken Rabago-Fernandez
Peaceful Pets handled our baby with care and kindness. They were very professional and delivered him to us as promised. Thank you!I highly recommend their services.
Denise Dorsey
I give Peaceful Pets a 10. This is the highest number on the scalePeaceful Pets has been there for me 2 Times. With my baby Smoky they were unbelievable. They actually prepared everything for me. Because little did they know I only had them. The care they show at Peaceful Pets is real. They made sure I will have a beautiful remembrance of Smoky. I had know why to pick my baby up they where there even to bring him back home to me. They leave no stone unturned to make sure you have a very beautiful remembrance of your love one. I will never forget what they did for me. The staff show compassion for the family and will walk thru the process with you. So if you want your love one to be treated with the up most care and respect. Come to Peaceful Pets. You will receive the same service I did.Denise Dorsey
Tiffany Whiddon
We lost our 18 yr old dog the day before christmas eve. My vet has recently started using peaceful pets instead of the traditional creamation. My dog was sent out to them, they immediately requested payment from me and sent an email stating they would contact to hand del8ver her remains to me within 14 days, which is crazy but ok. So about 3 weeks passed and I began calling i was given no details during the two calls except my pet had been recieved someone would reach out. I ended up having to call the vet and have her call, they then lied to the vet about having been trying to reach me since the third, mind you I had called them twice since the 3rd. Still no one called me, I called them again the lady goes "oh yeah shes ready" so I asked when she would be delivered, the lady said Is Tuesday between 12:45 & 1:45 good for you, I said yes. Tuesday I recieved an email stating they were notifying she would be hand delivered between 12:45 and 1:45 , at 2pm I called was told oh she wont be there until 4:00...nobody called me to change the time or update me of this, and then at 330 someone called to say our driver is running 15 minutes behind, she should be there at 4:15...this has been a horrible experience and I do not reccomend this place to handle your pets final arrangements..Updated.. I was very impressed however within an hour or so of me posting this, The owner, Robert reached out and apologized for the whole situation. He did his best to make it right and make sure to let me know he cared about his customers and their pets. My experience with them was not good at all, however I appriciate the effort to make it right.
Martha Diaz
I am comforted in knowing that Spartacus was taken care of while under your care. I appreciate your communication through the whole process and the emotional support you offered. Thank you for everything! I'm glad to have my baby back home.
Irasema Cardona
Sweet and caring team!I want to express my heartfelt gratitude to the wonderful team! Your dedication truly shone through when you ensured my fur baby was brought home after we missed the delivery. Thank you Marcy and the gentleman man took the time to come back
Traci Trombley
Peaceful Pets made the hardest moment in mine and my kids lives easier. They're respectful, flexible and kind. Thank you is not enough. They truly gave our Willow dignity in death.
Monica B
When I lost my 15 (2 months from 16) year old furbaby, I was heartbroken. She was truly my best friend and I was her world. That feeling I don’t wish on my worst enemy. Tessa at Peaceful Pets was so patient with me and reassured me with all my questions that Aiden’s remains were in good hands. The process took a little under 2 weeks and when they hand delivered her urn and clay paw print to me, I was so thankful.
A C
This was the hardest time of my life losing my dog Titan. Amanda took a terrible situation and made it into something I'll be able to cherish for the rest of my days. She was kind, attentive and went the extra mile to make sure this was a pleasant experience. She let me see my boy one last time before being cremated and for that I'm eternally grateful. Thank you Amanda for being everything I needed during this hard time.
Regina Sanders
Our experience has been nothing but a smooth transition for my baby girl Minnie and myself. From the time I walked into that peaceful and professional business, I felt she was in safe and highly capable hands. Cheyenne handled my baby with tender loving care. The memorial pieces that were offered were of excellent quality. And I am thankful my cousin researched and spoke with Lupe. Lupe fully disclosed all that was involved to provide this peaceful rainbow crossover for my baby girl Minnie. I will highly recommend Peaceful Pets DFW to anyone with a beloved pet.
May
Thank you so much Peaceful Pets & their amazing staff for taking care of our beloved blue parakeet “ Ty”. She had been well cared for in her final resting place this past Sunday. Such a beautiful place, caring staff, & affordable too. I’d definitely recommend this business to pet owners everywhere. 💕❤️
Kali
Peaceful Pets DFW helped me through a difficult time. They are professional but very personable. I cannot recommend their services highly enough
Danielle Polanco
When Our sweet and sassy 12 year old chihuahua Pebbles passed away, I got on Google right away for a 24 hr pet cremation service. I found peaceful pets and their 24 hr phone service put us at ease for taking careOf her. We live about 30 minutes away so we chose to drop her off. Lupe made everything so easy and was there for all our questions. Even though it’s not easy to lose our little fur babies, it just helps that there are people out there that also care about pets and are willing to help. We have 4 more dogs and when their time comes, I know where we will bring them. Thanks again for Everything!
Derrick Wyche
10👍🏾 Their return of our beloved Sadie was very quick. Their personal touch of returning her in person, not by mail, made it that much more personal and caring.
Cindy Lilley
I’ve never heard of water cremation until recently. Kudos for the environment. Kudos for Peaceful Pets. Kindness, respectful, cost efficient, timeliness and down to bringing my girl home, I rate Peaceful Pets a 10.
Dessiraee Mckeever
Great experience. Customer service is great. Quick responses and updates. I appreciate them so much on helping me with the process of the end of my childhood dogs life: thanks again!
Kamna Kapil
I rate you all (Peaceful pets) 10!Very happy with your service.All staff are extremely kind, caring and polite.We loved the Rainbow Bridge card they sent to us along with the Sympathy card.Reading the Rainbow Bridge card helped us a lot and we feel so peaceful and happy that our Lily is in a wonderful place and we can one day unite with her🙏Tears are coming in my eyes as I am writing this.We got Lily back to our house safely and as promised with her beautiful paw prints in a leather case.Thankyou so much and God Bless 🙏💕
Charles Grant
Great team. Every member of the team is valuable and creates/contributes their own special bit to the group. This company in my opinion is the absolute best pet care company in Dallas and possibly the US. Not only is this a place you want to trust them with your loved ones, but is a great work environment and place to grow. If you're thinking of calling do it immediately! You won't be dissapointed.
Shalee Sue
Last night I had to put my sweet Angel baby to sleep. She gave me 23 precious years. I’ve had her since I was three years old and devastated doesn’t even begin to describe how I feel. Peaceful Pets has been so amazing through this process. They have answered every question I’ve had. And they’ve done it with such kindness. I’m so glad I entrusted my baby with them.
Paula Peterson-Warnock
Peaceful Pets were so kind and thoughtful. They made the care of our beloved dog seem like they took such good care of everything. I have used them before and will continue to use them from now on. 😳😳😳
Chrischeryl McDaniel
When faces with the loss of our pet, PPDFW came through. They were very professional while caring and kept us abreast of every change. The return of our girl.was handled with dignity. The case, notes and gift will mean so much to my family.
Madalyn Fullerton
My love left for the stars on April 30th, but I knew long before then that I wanted to have him cremated. My brother had to make the call for me as I was unable to speak, but I could hear the lady on the phone and she was so sweet and told us to bring my love in. Upon entering the building, I could just feel that I made the right decision by bringing my love here for his cremation services. I spoke to the lady (unfortunately I don’t remember her name) and she explained to me how the cremation process works and she verified with my brother that I wanted a copy of my loves nose and paw prints. I asked her if she’d play Zach Bryan’s version of “You are my sunshine” while doing his service and she said yes (I even showed her the video on YouTube to make sure she’d play the correct version.) I wish I remembered her name but the woman working with us was so patient and made me feel like my voice mattered and she really made me feel comfortable with trusting them with my love. (The woman let me come see him one last time before the cremation process started and that meant so much to me — my love looked so peaceful and I really needed to see that to help with closure.) My love was ready for pick up on May 4th which also happens to be national Star Ways Day. I took that as a sign from my love since he was named after Yoda from Star Wars. Thank you for bringing me comfort and peace during the worst time of my life and for treating my love with such kindness and love. I hope I never have to experience that kind of heartbreak again, but if the day ever comes there’s no doubt in my mind that I will choose this place again. Thank you again for everything you guys did for us. ❤️ 🐾 🌈
Wendy Stockard
Absolutely a 10! You have to have a special kind of heart to deal with grieving families every day. I am so thankful for the compassion and professionalism of Peaceful Pets.
John Macha
Hi.Thank everyone there for working to get our baby girl back to us. I can't thank you all enough.With all the circumstances that occurred with our precious baby, peaceful pets was the saving grace to getting everything taken care and done so professionally, understandingly and sympathetically.Thank you for being there for us.Evelyn graced us yesterday with our baby girl at our front door and it was exactly with in the time frame we were given.Peaceful pets took our baby girl and memorialized her in the most amazing way. My husband and I were so impressed with everything. Thank you for everything.
Amber McKnight
We lost our dear Jack Jack and we were given the utmost respect and kindness. My daughter was so surprised with all the things she had done for him. Everyone we had help from was amazing. They even placed his ashes into her necklace for her. Thank you again. I know where we will be going when we loose our next fur baby.
Andie Parrish- Rosario
I have never lost a pet before, and never gone through this process before. Peaceful pets has been truly wonderful. Thank you so much for caring about my Emmett in his final moments as much as I did.
melissa chesnut
All of the people that I came in contact with during this difficult time were so thoughtful and caring. They made the process easy so that I didn’t have to worry about anything else. From start to finish it was a pleasure working with them.
Yolanda Villalobos
I rate Peaceful Pets DFW a 10 out of 10. They answered all my questions with kindness. They never made me feel like I was bother and there was always sympathy in the voice of the person I talked to. I really appreciated them calling me to let me know when they would personally deliver my cat Harley back home to us. Thank you so much.
Alicia Davis
It’s been 3 weeks since I lost my little loved one, Aiko. Even though he was nearly 12 years old, I wasn’t ready to let him go. And, I didn’t have any after life care plans for him. I was distraught at the idea of burying him. And, I didn’t like how violent fire cremation was. In my research to figure out what to do, I came across Peaceful Pets and it is probably the best thing that could have happened to me while grieving. Tessa and all the people at Peaceful Pets are so compassionate towards pet owners. And you can see the pride and integrity and passion they take in their service to pet owners and their pets’ bodies. I am eternally grateful that my Aiko was in Tessa’s care.I’m still grieving. Some days are better than others but Tessa has been such an integral part of me on this journey and life after Aiko. There aren’t enough words in the history of mankind that can express the gratitude I have for Tessa and Peaceful Pets. I don’t care what your faith and value system are. You could not possibly be in better care than with Tessa and the rest of the team. And I’m so glad that I could find an after life care for Aiko’s body that was respectful and gentle. I had never heard of Aquamation until I encountered Peaceful Pets. And I’m shocked that it isn’t more widely available.I’m so very blessed and fortunate that I came across Peaceful Pets. I rarely review anything. But I had to share my 5 star experience with Tessa and Peaceful Pets. If you are lost and grieving, you have to at least give them a call. If nothing else, the compassion you will receive in this very sad time will be more than worth the effort of the simple phone call.Tessa and Peaceful Pets, I just want to say thank-you. You came into my life when Aiko and I needed you most. And I will forever sing your praises. I hope you will always be around for other pet owners who need the gentle, compassionate after life care that provide.
Bobbi Arthur
Losing our fur baby Maddie unexpectedly was devastating 😢. We are grateful to have been told about Peaceful Pets and appreciate the care and compassion shown our sweet Maddie.
Tara Jowers Thomas
My family and I can't say enough about this place and the people working there. We are forever grateful for them and their kindness and compassion during this rough time! I would highly recommend them to my family and friends, if your family has to go through this just know this is the place to go. From the bottom of our hearts we appreciate yall for everything yall did for us thank you!!!
Esme
I am so grateful I found this place. They were very caring of both me and my beloved dog. They gave me all the information I needed. The turnaround was very good as well- and the late hours made it easy to arrange for pick up. Thank you!
Matt Bearden
Thank you Marcy,The personal commitment that Peaceful Pets has shown us has been greatness. I can only imagine how tough everyone's role at Peaceful Pets is to show the care and commitment your team presents to each individual and their little loved ones.Thank you so much for taking care of our beloved pet and family member. ❤️-Matt.Oh and BTW- I give you guys a 10!!!!
Amanda Dinwiddie
They were so sweet and kind during this very difficult time. Everything was done with care. They hand-delivered my baby to me, and I am so grateful. Highly recommend their service.
Cynthia Alcorn
This team went above and beyond to help me bring my two girls back together after Daisy passed. They are all wonderful, professional and empathetic. Thank you so much for helping me!!
Texas freedom suri
Great service and make a feel comfortable starting to finishI'm korean can't speak English not much . CHEYENNE helped me slowly English and she listened carefully all my needs .She explained everything for my pet aquamation procedure.If your lost your pury baby you can consultants with her .Goodbye my love
Shawn Butler
Peaceful Pets were amazing! They took care of our baby. She was a big girl, they made sure to get all of her back to us. They were very understanding to all of our needs. Even stayed open late when we had to pick her up. Thanks John!Thank you all so much!
Gigi 628
Absolutely seamless process. Great team and service, always felt our Skippy was in good hands and taken care of. Definitely would recommend. Hours of service are great
A C
This was the hardest time of my life losing my dog Titan. Amanda took a terrible situation and made it into something I'll be able to cherish for the rest of my days. She was kind, attentive and went the extra mile to make sure this was a pleasant experience. She let me see my boy one last time before being cremated and for that I'm eternally grateful. Thank you Amanda for being everything I needed during this hard time.
Regina Sanders
Our experience has been nothing but a smooth transition for my baby girl Minnie and myself. From the time I walked into that peaceful and professional business, I felt she was in safe and highly capable hands. Cheyenne handled my baby with tender loving care. The memorial pieces that were offered were of excellent quality. And I am thankful my cousin researched and spoke with Lupe. Lupe fully disclosed all that was involved to provide this peaceful rainbow crossover for my baby girl Minnie. I will highly recommend Peaceful Pets DFW to anyone with a beloved pet.
May
Thank you so much Peaceful Pets & their amazing staff for taking care of our beloved blue parakeet “ Ty”. She had been well cared for in her final resting place this past Sunday. Such a beautiful place, caring staff, & affordable too. I’d definitely recommend this business to pet owners everywhere. 💕❤️
Kali
Peaceful Pets DFW helped me through a difficult time. They are professional but very personable. I cannot recommend their services highly enough
Danielle Polanco
When Our sweet and sassy 12 year old chihuahua Pebbles passed away, I got on Google right away for a 24 hr pet cremation service. I found peaceful pets and their 24 hr phone service put us at ease for taking careOf her. We live about 30 minutes away so we chose to drop her off. Lupe made everything so easy and was there for all our questions. Even though it’s not easy to lose our little fur babies, it just helps that there are people out there that also care about pets and are willing to help. We have 4 more dogs and when their time comes, I know where we will bring them. Thanks again for Everything!
Derrick Wyche
10👍🏾 Their return of our beloved Sadie was very quick. Their personal touch of returning her in person, not by mail, made it that much more personal and caring.
Cindy Lilley
I’ve never heard of water cremation until recently. Kudos for the environment. Kudos for Peaceful Pets. Kindness, respectful, cost efficient, timeliness and down to bringing my girl home, I rate Peaceful Pets a 10.
Dessiraee Mckeever
Great experience. Customer service is great. Quick responses and updates. I appreciate them so much on helping me with the process of the end of my childhood dogs life: thanks again!
Kamna Kapil
I rate you all (Peaceful pets) 10!Very happy with your service.All staff are extremely kind, caring and polite.We loved the Rainbow Bridge card they sent to us along with the Sympathy card.Reading the Rainbow Bridge card helped us a lot and we feel so peaceful and happy that our Lily is in a wonderful place and we can one day unite with her🙏Tears are coming in my eyes as I am writing this.We got Lily back to our house safely and as promised with her beautiful paw prints in a leather case.Thankyou so much and God Bless 🙏💕
Charles Grant
Great team. Every member of the team is valuable and creates/contributes their own special bit to the group. This company in my opinion is the absolute best pet care company in Dallas and possibly the US. Not only is this a place you want to trust them with your loved ones, but is a great work environment and place to grow. If you're thinking of calling do it immediately! You won't be dissapointed.
Zo
I highly recommend this place. It was a first time for me and my daughter when we lost her cat "Pip". After calling a couple of places at first I got a very good vibe from peaceful pets. This was very new to us and they made it very easy and very comforting in helping us with this process. The price was reasonable and the staff are very kind and very understanding. The people that work there are animal lovers and take every pet to heart. We are very grateful to have found this place and have them help us have our cat with us again. R.I.P -"Pip" 5/30/2024
misti patten
Wonderful experience at a horrible time. Thank you for walking us through everything and being there to help.
Chris Vanderslice
Definitely made everything easy. Picked up our sweet Samantha ( Doberman ) that we had to put down due to cancer. They picked her up from the vet and hand delivered her back to us within 2 weeks in a nice wooden box with her name on it. We will definitely go this route for future pets
Anna Gutierrez
Thank yall for everything yall did during my hard time losing my fur baby ! Definitely recommend 💗
Claudette Holmes
Peaceful Pets did an excellent job, and I felt reassured knowing Maxx was in caring hands. Thank you very much!
heather pruiett
We absolutely love, Peaceful Pets. We sadly have had to use their services three times now on each time the care, love, and support they give us amazes me. When the time comes again we will use them every single time. I can not say enough great things about them. I truly felt like they cared about us but most importantly I felt like they cared about my baby. You will not regret using them.
Raymond Malquist
Can't say enough good things about Peaceful Pets. Sympathetic and caring they couldn't have been more helpful during a difficult time for our family. Thank you again to the entire staff.
Donald Seymour
This place is awesome!! They took great and compassionate care of our Gracie May. We can now take her with us when we move.
Amanda Tanner
I’ve used their services for two of my dogs and they were the best. So caring, understanding, and beyond helpful. I can not thank them enough for everything. I’m so happy that I have both my boys home with me. 🐶🐾❤️
Kristin Smith
The ONLY reason I'm giving 3 stars is because I'm grateful Peaceful Pets is open 24/7 and when we were able to talk to someone they were pleasant.That being said... I feel like all I paid for was for them to be available 24/7. My pet rabbit of 8 yrs. passed on Sunday, 12/27. We were told 7-10 days and on Friday, 1/8 after not hearing from anyone I asked my husband to call and he had to leave a message because no one answered. On Tuesday, 1/12 we still had not received a call back so called again finally being told we could pick our Bunny up.To say I am upset with what was brought home is an understatement... I knew the "urn" would be generic but it is a white plastic box with a Peaceful Pets sticker slapped on it. There's NOTHING to indicate that my pet is in there; not even his name.I paid the extra $15 for his paw print and was given it with his name written in pen on a piece of white paper.I am just very disappointed and sad. We have 5 other pets and will not be using this company in the future.
Alicia Davis
It’s been 3 weeks since I lost my little loved one, Aiko. Even though he was nearly 12 years old, I wasn’t ready to let him go. And, I didn’t have any after life care plans for him. I was distraught at the idea of burying him. And, I didn’t like how violent fire cremation was. In my research to figure out what to do, I came across Peaceful Pets and it is probably the best thing that could have happened to me while grieving. Tessa and all the people at Peaceful Pets are so compassionate towards pet owners. And you can see the pride and integrity and passion they take in their service to pet owners and their pets’ bodies. I am eternally grateful that my Aiko was in Tessa’s care.I’m still grieving. Some days are better than others but Tessa has been such an integral part of me on this journey and life after Aiko. There aren’t enough words in the history of mankind that can express the gratitude I have for Tessa and Peaceful Pets. I don’t care what your faith and value system are. You could not possibly be in better care than with Tessa and the rest of the team. And I’m so glad that I could find an after life care for Aiko’s body that was respectful and gentle. I had never heard of Aquamation until I encountered Peaceful Pets. And I’m shocked that it isn’t more widely available.I’m so very blessed and fortunate that I came across Peaceful Pets. I rarely review anything. But I had to share my 5 star experience with Tessa and Peaceful Pets. If you are lost and grieving, you have to at least give them a call. If nothing else, the compassion you will receive in this very sad time will be more than worth the effort of the simple phone call.Tessa and Peaceful Pets, I just want to say thank-you. You came into my life when Aiko and I needed you most. And I will forever sing your praises. I hope you will always be around for other pet owners who need the gentle, compassionate after life care that provide.
Bobbi Arthur
Losing our fur baby Maddie unexpectedly was devastating 😢. We are grateful to have been told about Peaceful Pets and appreciate the care and compassion shown our sweet Maddie.
Tara Jowers Thomas
My family and I can't say enough about this place and the people working there. We are forever grateful for them and their kindness and compassion during this rough time! I would highly recommend them to my family and friends, if your family has to go through this just know this is the place to go. From the bottom of our hearts we appreciate yall for everything yall did for us thank you!!!
Esme
I am so grateful I found this place. They were very caring of both me and my beloved dog. They gave me all the information I needed. The turnaround was very good as well- and the late hours made it easy to arrange for pick up. Thank you!
Matt Bearden
Thank you Marcy,The personal commitment that Peaceful Pets has shown us has been greatness. I can only imagine how tough everyone's role at Peaceful Pets is to show the care and commitment your team presents to each individual and their little loved ones.Thank you so much for taking care of our beloved pet and family member. ❤️-Matt.Oh and BTW- I give you guys a 10!!!!
Amanda Dinwiddie
They were so sweet and kind during this very difficult time. Everything was done with care. They hand-delivered my baby to me, and I am so grateful. Highly recommend their service.
Cynthia Alcorn
This team went above and beyond to help me bring my two girls back together after Daisy passed. They are all wonderful, professional and empathetic. Thank you so much for helping me!!
Texas freedom suri
Great service and make a feel comfortable starting to finishI'm korean can't speak English not much . CHEYENNE helped me slowly English and she listened carefully all my needs .She explained everything for my pet aquamation procedure.If your lost your pury baby you can consultants with her .Goodbye my love
Shawn Butler
Peaceful Pets were amazing! They took care of our baby. She was a big girl, they made sure to get all of her back to us. They were very understanding to all of our needs. Even stayed open late when we had to pick her up. Thanks John!Thank you all so much!
Gigi 628
Absolutely seamless process. Great team and service, always felt our Skippy was in good hands and taken care of. Definitely would recommend. Hours of service are great
Katie Hansen
I can’t say enough about how wonderful Peaceful Pets is. I so appreciated that they had someone available on call even on weekends when we needed them, and they were so compassionate and sensitive and helpful on the phone. The cremation itself was very smooth and they were very thoughtful about timing of pick up and drop off so they could make sure they were attentive to each client’s needs. I hope to never need their service again but I sure am appreciative of how wonderful they were interpersonally and professionally when I needed them!
Sohan
We rate your service as being a 10. We greatly appreciate your excellent customers care. Thanks for your kindness and thoughtfulness in the process.Hui’s family
Dorian Xavier
The staff was utterly amazing and I am completely overwhelmed and the about of compassion and kindness they have shown. They went above and beyond in a time that was very difficult for us. We can’t thank you enough!
Erica Castillo
Whenever a pet passes, its hard to think about what place to choose to help you with your loved one. I was very grateful that this place was open 24hrs and even when I called them at 3am, they picked up the phone quickly and answered all the questions I had. If you don't have pet insurance, cremation or aquamation can be costly. Unfortunately in my case I did not, and since my doggo was a very chunky boy, it was very expensive. Thankfully they did have the option for a payment plan, which requires 50% up front and were flexible on when I could make the payments. Throughout the whole process I worked with Eden and Cheyenne. Even from the drop off, I was always informed about what was going on in the process and assured of how Joker would be taken care of. There are no words to express just how grateful I am for this place
Craig Alex
I was so glad to see the price of the services you provided. I was even more glad that my little man is back home with us.
Rosa Diaz
The staff at Peaceful Paws were so kind & compassionate during this difficult time for us! We never thought we’d be pet owners, & one day we rescued Arthur off the street. Our sweet Arthur was the best cat anyone could be blessed with, we were devastated when he passed. But the staff at made the cremation process such a beautiful transition for us. We were even offered a quick viewing ceremony to say our last good byes. If you ever have to go through this, look no further than Peaceful Paws.
Pam Payne Prestridge
These people are just precious to those of us who are grieving the loss of our pets. They are animal lovers just like you, and will take such great care of your family. From beginning to end, they are WHO you want taking care of your baby.
Stanley Sherrill
This is a wonderful place and full of kind and compassionate employees. I lost my fur child two weeks ago and it was by far the worst thing that has ever happened to me and Tessa was beyond wonderful helping me through everything. I never in a million years wanted to have to even think about end of life care for my dog but I am so thankful I found Peaceful Pets DFW. I highly recommend this company to everyone. You will not be disappointed. The compassion and care they show is something I will never forget. Thank you Tessa and Peaceful Pets for being there for me during this horrible time. Your whole team is wonderful and I am eternally grateful.
Donna Ramirez
Peaceful Pets are great! The young lady who delivered my fur baby was so kind and sweet.
Minh Tran
Unfortunately, we lost our precious family member, Milo, after an unknown tumor had burst… this was quite a hard loss to deal with because he was only 8 and we recently welcomed our newborn into the world and was expecting him to be by her side for the rest of his years. We’re very blessed to have found Peaceful Pets and were able to schedule an appointment just a couple hours after calling. Tessa and Katherine are amazing human beings and I couldn’t have asked for anyone better during tough times like these. Tessa greeted us as we came in, and from that moment till the moment we left, there was nothing but genuine commiseration for the loss of our fur baby. Tessa is quite the compassionate and empathic individual and allowed us to grieve and never once rushed the process. As we sat down with her to design Milo’s urn, she asked us questions about Milo and listened as we poured out story after story about him. We showed both her and Katherine multiple photos of him and our other pups and not only did they take the time to view them intently, they were ecstatic to see more. Tessa ended up shedding some tears with us! They made the process that much easier. To have people there who are genuine animal lovers and know how you’re feeling and what you’re going through, makes a big difference. I have met too many people who work with animals that end up being desensitized to the death of another persons pet, that meeting them was the biggest breath of fresh air. Seeing how much they cared warmed my heart; I felt some type of peace knowing they are the ones who helped lay my Big Cutie to rest. Hopefully I won’t have to see them again for a long, long time, at least not in these circumstances!
Zo
I highly recommend this place. It was a first time for me and my daughter when we lost her cat "Pip". After calling a couple of places at first I got a very good vibe from peaceful pets. This was very new to us and they made it very easy and very comforting in helping us with this process. The price was reasonable and the staff are very kind and very understanding. The people that work there are animal lovers and take every pet to heart. We are very grateful to have found this place and have them help us have our cat with us again. R.I.P -"Pip" 5/30/2024
misti patten
Wonderful experience at a horrible time. Thank you for walking us through everything and being there to help.
Chris Vanderslice
Definitely made everything easy. Picked up our sweet Samantha ( Doberman ) that we had to put down due to cancer. They picked her up from the vet and hand delivered her back to us within 2 weeks in a nice wooden box with her name on it. We will definitely go this route for future pets
Anna Gutierrez
Thank yall for everything yall did during my hard time losing my fur baby ! Definitely recommend 💗
Claudette Holmes
Peaceful Pets did an excellent job, and I felt reassured knowing Maxx was in caring hands. Thank you very much!
heather pruiett
We absolutely love, Peaceful Pets. We sadly have had to use their services three times now on each time the care, love, and support they give us amazes me. When the time comes again we will use them every single time. I can not say enough great things about them. I truly felt like they cared about us but most importantly I felt like they cared about my baby. You will not regret using them.
Raymond Malquist
Can't say enough good things about Peaceful Pets. Sympathetic and caring they couldn't have been more helpful during a difficult time for our family. Thank you again to the entire staff.
Donald Seymour
This place is awesome!! They took great and compassionate care of our Gracie May. We can now take her with us when we move.
Amanda Tanner
I’ve used their services for two of my dogs and they were the best. So caring, understanding, and beyond helpful. I can not thank them enough for everything. I’m so happy that I have both my boys home with me. 🐶🐾❤️
Kristin Smith
The ONLY reason I'm giving 3 stars is because I'm grateful Peaceful Pets is open 24/7 and when we were able to talk to someone they were pleasant.That being said... I feel like all I paid for was for them to be available 24/7. My pet rabbit of 8 yrs. passed on Sunday, 12/27. We were told 7-10 days and on Friday, 1/8 after not hearing from anyone I asked my husband to call and he had to leave a message because no one answered. On Tuesday, 1/12 we still had not received a call back so called again finally being told we could pick our Bunny up.To say I am upset with what was brought home is an understatement... I knew the "urn" would be generic but it is a white plastic box with a Peaceful Pets sticker slapped on it. There's NOTHING to indicate that my pet is in there; not even his name.I paid the extra $15 for his paw print and was given it with his name written in pen on a piece of white paper.I am just very disappointed and sad. We have 5 other pets and will not be using this company in the future.
Loretta Eagles
Eden was comforting and so sweet when I brought my Penny in, and when I came back to claim her ashes. The fact that this is a 24hr operation saved my sanity! I hope to never need these services again, but if I do, I'll return here💕
Hailey
They were all very sweet and everything got handle very quickly and made it a very easy process. The receptionists made sure to answer every question I had.
Liliana Mahan
Everyone was very nice and respectful. They were patient in letting me look through all their options. I bought the urn off Etsy, but they were able to put him in it when I brought it up. I was afraid they might not because it uses screws, but they were perfectly fine with it.
Elva Robledo
The staff was absolutely wonderful. They were compassionate and empathize with our loss. They allowed us to say our last goodbye to our beloved Snowball and we were not rushed. I highly recommend Peaceful Pets. We were given a 3 week window and we received her in 9 days. Thank you for the outstanding service!Thank you again for the excellent service. We lost another furbaby and we did not hesitate to call Peaceful Pets once again.
Ashlee Cowen
AMAZING!!! I cannot express how truly genuine and kind hearted these people are peaceful pets are. I was in a bit of a financial bind and they were kind enough to just say “merry Christmas” I had already lost my baby and Tessa was the best most kind hearted lady I have ever encountered. Cat was also very very kind and genuine. You know a lot of these animal crematoriums aren’t there for the animals. And these people are. I loved what Tessa said to me the day I came in “people who do this, should love animals” and I completely agree. THANK YALL SO MUCH PEACEFUL PETS!!!!
Silver Varela
Losing a beloved pet is an incredibly challenging experience, and Peaceful Pets offered remarkable care, professionalism, and empathy during our family's difficult time.Recently, we bid farewell to our cherished Yorkie, Snickers, who was the heart and soul of our home for 13 wonderful years. His unexpected departure left a profound void in our lives, leaving us in deep sorrow.Discovering Snickers peacefully resting in his bed upon returning home was a heart-wrenching moment for our family. Amidst the tears and despair, a Google search led us to Peaceful Pets, a beacon of hope during our darkest hours.Calling them at 9 pm seemed like a leap of faith, but their immediate response, filled with genuine care and kindness, reassured us that we had found the right place to entrust our beloved Snickers. The team swiftly scheduled a visit for the next day, guiding us through the process with compassion and understanding.The representative who greeted us upon arrival extended sincere condolences and provided us with the opportunity to bid our final farewells to Snickers, ensuring us of the utmost care for our beloved pet.Teresa, our pet specialist, was a pillar of support throughout this emotional journey. She patiently addressed our queries, facilitated the selection of an urn that honored Snickers' memory, and maintained consistent communication, keeping us informed every step of the way.Today, Snickers rests at home with his humans, thanks to the meticulous care and dedication of the Peaceful Pets team. Their unwavering support and professionalism made a world of difference during this heartbreaking time.In our moment of grief, Peaceful Pets stood as a beacon of compassion, guiding us through the process with unwavering kindness and understanding. Our heartfelt gratitude goes out to them for their invaluable support and for honoring Snickers' memory in such a dignified manner. Thank you, Peaceful Pets, for easing our burden and ensuring that our beloved Snickers rests peacefully.
Charlotte McGee
I can’t say enough nice things about the staff at Peaceful Pets. I had made arrangements with a different cremation service to take my sweet dog to when the time came to have her put down. However, after I had her put to sleep I couldn’t get hold of them and they never returned my calls. I was frantic and frustrated at what to do. My sister found Peaceful Pets on Google and called. They were not only close by but told us to come right over and would help us. They were so kind and treated me and my sweet Dixie puppy with respect and care. It meant the world to me at such a hard time. They truly cared and explained everything that would happen. I received her remains back in a timely fashion as well. I will definitely use Peaceful Pets in the future if needed.
J Manning
Very respectful and helpful place. We lost our sweet baby girl Daisy this week. It was so unexpected we did not know where to turn or go for services to get her ashes done. We found Peaceful Pets on google and called to see what our options were. To our surprise we were able to get an appointment with them right away. Tessa was very helpful and compassionate. She explained everything to us and reassured us with the process and pricing. Could not have asked for a better place to bring our Daisy to be laid to rest peacefully. Thank you from the bottom of our hearts.
Lisa feldman
They made it very easy during a very tough time.And also the fact that they deliver right to your door is wonderful.
Faye Gatlin
They were so understanding and kept in touch to make sure things were going ok for me. Peaceful pets care about you and understand that you are going thru a ruff time. Xena the Warrior Princess
Katie Hansen
I can’t say enough about how wonderful Peaceful Pets is. I so appreciated that they had someone available on call even on weekends when we needed them, and they were so compassionate and sensitive and helpful on the phone. The cremation itself was very smooth and they were very thoughtful about timing of pick up and drop off so they could make sure they were attentive to each client’s needs. I hope to never need their service again but I sure am appreciative of how wonderful they were interpersonally and professionally when I needed them!
Sohan
We rate your service as being a 10. We greatly appreciate your excellent customers care. Thanks for your kindness and thoughtfulness in the process.Hui’s family
Dorian Xavier
The staff was utterly amazing and I am completely overwhelmed and the about of compassion and kindness they have shown. They went above and beyond in a time that was very difficult for us. We can’t thank you enough!
Erica Castillo
Whenever a pet passes, its hard to think about what place to choose to help you with your loved one. I was very grateful that this place was open 24hrs and even when I called them at 3am, they picked up the phone quickly and answered all the questions I had. If you don't have pet insurance, cremation or aquamation can be costly. Unfortunately in my case I did not, and since my doggo was a very chunky boy, it was very expensive. Thankfully they did have the option for a payment plan, which requires 50% up front and were flexible on when I could make the payments. Throughout the whole process I worked with Eden and Cheyenne. Even from the drop off, I was always informed about what was going on in the process and assured of how Joker would be taken care of. There are no words to express just how grateful I am for this place
Craig Alex
I was so glad to see the price of the services you provided. I was even more glad that my little man is back home with us.
Rosa Diaz
The staff at Peaceful Paws were so kind & compassionate during this difficult time for us! We never thought we’d be pet owners, & one day we rescued Arthur off the street. Our sweet Arthur was the best cat anyone could be blessed with, we were devastated when he passed. But the staff at made the cremation process such a beautiful transition for us. We were even offered a quick viewing ceremony to say our last good byes. If you ever have to go through this, look no further than Peaceful Paws.
Pam Payne Prestridge
These people are just precious to those of us who are grieving the loss of our pets. They are animal lovers just like you, and will take such great care of your family. From beginning to end, they are WHO you want taking care of your baby.
Stanley Sherrill
This is a wonderful place and full of kind and compassionate employees. I lost my fur child two weeks ago and it was by far the worst thing that has ever happened to me and Tessa was beyond wonderful helping me through everything. I never in a million years wanted to have to even think about end of life care for my dog but I am so thankful I found Peaceful Pets DFW. I highly recommend this company to everyone. You will not be disappointed. The compassion and care they show is something I will never forget. Thank you Tessa and Peaceful Pets for being there for me during this horrible time. Your whole team is wonderful and I am eternally grateful.
Donna Ramirez
Peaceful Pets are great! The young lady who delivered my fur baby was so kind and sweet.
Minh Tran
Unfortunately, we lost our precious family member, Milo, after an unknown tumor had burst… this was quite a hard loss to deal with because he was only 8 and we recently welcomed our newborn into the world and was expecting him to be by her side for the rest of his years. We’re very blessed to have found Peaceful Pets and were able to schedule an appointment just a couple hours after calling. Tessa and Katherine are amazing human beings and I couldn’t have asked for anyone better during tough times like these. Tessa greeted us as we came in, and from that moment till the moment we left, there was nothing but genuine commiseration for the loss of our fur baby. Tessa is quite the compassionate and empathic individual and allowed us to grieve and never once rushed the process. As we sat down with her to design Milo’s urn, she asked us questions about Milo and listened as we poured out story after story about him. We showed both her and Katherine multiple photos of him and our other pups and not only did they take the time to view them intently, they were ecstatic to see more. Tessa ended up shedding some tears with us! They made the process that much easier. To have people there who are genuine animal lovers and know how you’re feeling and what you’re going through, makes a big difference. I have met too many people who work with animals that end up being desensitized to the death of another persons pet, that meeting them was the biggest breath of fresh air. Seeing how much they cared warmed my heart; I felt some type of peace knowing they are the ones who helped lay my Big Cutie to rest. Hopefully I won’t have to see them again for a long, long time, at least not in these circumstances!
Liz Young
The staff at Peaceful Pets was very caring and compassionate during an extremely sad time for us. They were very helpful and walked us through the process - making it as easy as possible. The gentleman that picked our sweet Ophie up was kind and respectful. They kept us updated every step of the way, and we were able to very quickly get our boy back home with us. I couldn't have asked for a better experience. Thank you.
Natalie Villarreal
If I can give this place 10 stars I would! I want to thank Tessa for helping me and my family through this difficult time! She took such amazing care of us but most importantly my cat Mercury. If your thinking about bringing your beloved baby here, please do I would not stress this enough! Me and my family were struggling to come up with money to put our baby to rest but once I talked to Tessa she made it possible for us to make payments and for that I thank her so much for.Everything here is wonderfulThe staff is amazingPrices are amazing and the payment plans were helpfulEverything about peaceful pets was PEACEFULI just want to thank peaceful pets for helping me bring peace for my baby.Most importantly thank you Tessa and thank you Cheyenne for everything.I wanted to add a photo of my beautiful urn that I purchased through them.Again thank you so much
Steampunk Nerd
These guys were awesome and amazing. They took very good care of my cockatiel when I brought her in back in october. They let me show lots of pictures and videos of her too which helped me a lot. It was so much less expensive than normal pet cremation too. It was a third of the price. And I got to chose what memorial things I wanted for her too instead of being stuck with a bundle like at other places. I only wanted an urn and feet prints and I was able to do just that and they both came out lovely. When the time sadly comes for my other birdies to pass I'm definitely coming here without a doubt. These guys were amazing and it felt like friends comforting me in my time of need. Thank you for all that you guys did for me. It means so much. Keep it up 💖💖💖💖💖
Lisa Booth
My girl Bailey Olivia was taken care of by these wonderful people. Amanda specifically. Losing my faithful pug has been devastating to me, but Amanda made it a bit less so. Thank you for your services.
Wendy Boyd-Brown
I am so grateful for the warmth, compassion, and care extended to me and my beloved Sophie. The staff at Peaceful Pets were kind and happy to answer all my questions. I felt comfort having them to take care and return my dear Sophie’s remains to me. Thank you so much for assisting me during this difficult time.
Josslyn Rios
Had an excellent experience and we were well informed throughout the entire process. 10/10 would recommend. Thank you so much!
Deborah Taylor
We lost Outlaw on a Saturday our fur baby of 13 years Peaceful Pets were open on Sunday and we spoke with Cat she was so kind and we took him over.They were very respectful of our feelings. We also got him back quicker than expected he's now home. I highly recommend them.
Rick Hardy
I was passed on Dallas emergency care to Peaceful pets it didn't matter I had had a bad experience from Bryan County animal clinic in Durant Oklahoma they gave me my baby back in a little cardboard box and a sandwich bag and I won't tell you what they charged me for that I explained my difficulties with them to Peaceful pets after they had prepared my Max in a manner above and beyond what I would have ever expected and they even made good on something they had nothing to do with from Bryan County animal clinic and gave me a box to put my other baby in and got her out of a sandwich bag these people are amazing I would use them for my two-legged family members as well they were there and they say they will always be there if I need them which means the world to me❤️❤️❤️❤️❤️❤️❤️❤️❤️🥰🥰🥰🥰🥰🥰🥰❣️
Jobanet Flores
The lady who I first spoke with and who also accepted Cheese when I dropped her off was incredibly nice, and so was the one that called me for pick up. Other places that I called were rude and insensitive. The communication was also great. I’m very happy with the choice I made of trusting them with my little girl.I would also like to add that our girl was a bearded dragon if this helps anyone with making a choice.
Ashley Brown
They took care of Harley and stayed to their timeline. We did not purchase their products, we provided our own. They don’t push you to buy their products which is really nice when you’re going through a lot. Thank you for taking care of my sweet boy!
Loretta Eagles
Eden was comforting and so sweet when I brought my Penny in, and when I came back to claim her ashes. The fact that this is a 24hr operation saved my sanity! I hope to never need these services again, but if I do, I'll return here💕
Hailey
They were all very sweet and everything got handle very quickly and made it a very easy process. The receptionists made sure to answer every question I had.
Liliana Mahan
Everyone was very nice and respectful. They were patient in letting me look through all their options. I bought the urn off Etsy, but they were able to put him in it when I brought it up. I was afraid they might not because it uses screws, but they were perfectly fine with it.
Elva Robledo
The staff was absolutely wonderful. They were compassionate and empathize with our loss. They allowed us to say our last goodbye to our beloved Snowball and we were not rushed. I highly recommend Peaceful Pets. We were given a 3 week window and we received her in 9 days. Thank you for the outstanding service!Thank you again for the excellent service. We lost another furbaby and we did not hesitate to call Peaceful Pets once again.
Ashlee Cowen
AMAZING!!! I cannot express how truly genuine and kind hearted these people are peaceful pets are. I was in a bit of a financial bind and they were kind enough to just say “merry Christmas” I had already lost my baby and Tessa was the best most kind hearted lady I have ever encountered. Cat was also very very kind and genuine. You know a lot of these animal crematoriums aren’t there for the animals. And these people are. I loved what Tessa said to me the day I came in “people who do this, should love animals” and I completely agree. THANK YALL SO MUCH PEACEFUL PETS!!!!
Silver Varela
Losing a beloved pet is an incredibly challenging experience, and Peaceful Pets offered remarkable care, professionalism, and empathy during our family's difficult time.Recently, we bid farewell to our cherished Yorkie, Snickers, who was the heart and soul of our home for 13 wonderful years. His unexpected departure left a profound void in our lives, leaving us in deep sorrow.Discovering Snickers peacefully resting in his bed upon returning home was a heart-wrenching moment for our family. Amidst the tears and despair, a Google search led us to Peaceful Pets, a beacon of hope during our darkest hours.Calling them at 9 pm seemed like a leap of faith, but their immediate response, filled with genuine care and kindness, reassured us that we had found the right place to entrust our beloved Snickers. The team swiftly scheduled a visit for the next day, guiding us through the process with compassion and understanding.The representative who greeted us upon arrival extended sincere condolences and provided us with the opportunity to bid our final farewells to Snickers, ensuring us of the utmost care for our beloved pet.Teresa, our pet specialist, was a pillar of support throughout this emotional journey. She patiently addressed our queries, facilitated the selection of an urn that honored Snickers' memory, and maintained consistent communication, keeping us informed every step of the way.Today, Snickers rests at home with his humans, thanks to the meticulous care and dedication of the Peaceful Pets team. Their unwavering support and professionalism made a world of difference during this heartbreaking time.In our moment of grief, Peaceful Pets stood as a beacon of compassion, guiding us through the process with unwavering kindness and understanding. Our heartfelt gratitude goes out to them for their invaluable support and for honoring Snickers' memory in such a dignified manner. Thank you, Peaceful Pets, for easing our burden and ensuring that our beloved Snickers rests peacefully.
Charlotte McGee
I can’t say enough nice things about the staff at Peaceful Pets. I had made arrangements with a different cremation service to take my sweet dog to when the time came to have her put down. However, after I had her put to sleep I couldn’t get hold of them and they never returned my calls. I was frantic and frustrated at what to do. My sister found Peaceful Pets on Google and called. They were not only close by but told us to come right over and would help us. They were so kind and treated me and my sweet Dixie puppy with respect and care. It meant the world to me at such a hard time. They truly cared and explained everything that would happen. I received her remains back in a timely fashion as well. I will definitely use Peaceful Pets in the future if needed.
J Manning
Very respectful and helpful place. We lost our sweet baby girl Daisy this week. It was so unexpected we did not know where to turn or go for services to get her ashes done. We found Peaceful Pets on google and called to see what our options were. To our surprise we were able to get an appointment with them right away. Tessa was very helpful and compassionate. She explained everything to us and reassured us with the process and pricing. Could not have asked for a better place to bring our Daisy to be laid to rest peacefully. Thank you from the bottom of our hearts.
Lisa feldman
They made it very easy during a very tough time.And also the fact that they deliver right to your door is wonderful.
Faye Gatlin
They were so understanding and kept in touch to make sure things were going ok for me. Peaceful pets care about you and understand that you are going thru a ruff time. Xena the Warrior Princess
Joey Enriquez
I am so pleased and thankful that we chose Peaceful Pets to take care of Tubby. From the at-home retrieval (what a godsend) to the viewing to picking him up to take him home, every single person we interacted with was so kind and thoughtful. I will recommend them to anyone who endures the loss of a beloved companion.
Tisha Elliott
Very friendly and helpful establishment. Very affordable and have many options for urns or keepsakes for your fur babies. Turnaround time was very quick but I expected that for out 3 week old pup. I recommend this business to anyone if you don’t want to bury your pet. THANK YOU for helping us keep her close to us
Susan Thomas
The staff were so compassionate and helpful in our time of need. They were sensitive to our loss and we really appreciate the care they showed to us. I highly recommend Peaceful Pets.
Marla
Aquamation- I was not aware this type of cremation existed for our pets. This process perfectly aligns with my spirit. I am beyond grateful for this service. I am utterly shattered at the loss of my Cassidy. She truly was my soul kitty. She was everything to me. She kept my heart tender. Her absence is so painful.Thank you again for providing a service that honors my beloved.Much LoveMarla
Danielle Marie
I unexpectedly lost my Frankie the same night he passed I found Peaceful Pets searching online I called & I was able to get an appointment early the next morning. The online process was very informative and quick to complete. The ladies there are super sweet and both had a kind demeanor they definitely made the process a little easier. While I am devastated I lost my Frankie I am very thankful to have found Peaceful Pets. I 100% recommend there services.
Mollie WAGNER
We woke up on Saturday, April 29, 2023, and our precious Maxamillion “Max” was gone. Peaceful pets is truly heaven sent. They comforted us and walked us through the entire process of Max’s journey. Cheyenne sent a loving text daily. After picking Max up, Cheyenne still followed up with us and stated they are here if we needed to talk. Lupe was amazing as well. If you are looking for people who truly care about you and your fur baby, this is the place. As you know, it is difficult to say good-bye to your loved one. But to have individuals to assist with that process really does help. I will be forever grateful to Peaceful Pets! Thank you Thank you Thank you Peaceful Pets! We love you!❤️
Jayla Rodriquez
It’s been exactly a week since my cat that I’ve had since I was 10 years old had passed away suddenly, I wasn’t sure if I wanted to go with cremation or not because I wasn’t ready to make a decision so soon. When I looked it up Peaceful pets was the first to show on my recommendations for aquamation, which is healthier way for the planet then regular cremation. I did a quick call because I had my baby with me and I needed to make the decision that day. They were able to see me right away. They are wonderful people with a passion for pets, and reassuring that your pet is safe with them. Even though I wasn’t ready to leave my cats side I knew I had to, and I entrusted them with her. They did a fantastic job and got her paw prints perfectly for me and I knew they took good care of her for me. They were able to provide me with several different options on the box and how I wanted to get her back, they also offered biodegradable options for the urns. They are wonderful and I would recommend this place to anyone who may be going through the same. I cried the whole time I was there and they where very patient with me. Thank you Peaceful pets and my Gidgit thanks you too.
Keí
They are very professional and sincere in their approach to caring for our love one. Thank you much appreciated. 🙏
Marsha Davis
They were very supportive and great. I worked with Tessa and after losing our beloved dog this was a very sad and emotional time but Tessa made the process easier for us to handle. Hopefully we won't need to return but if so we'd definitely be repeated customers.
michele mapes
Peaceful pets staff were very tender & considerate of my loss & grief when my sweet boy died! Thank you for your help!
Liz Young
The staff at Peaceful Pets was very caring and compassionate during an extremely sad time for us. They were very helpful and walked us through the process - making it as easy as possible. The gentleman that picked our sweet Ophie up was kind and respectful. They kept us updated every step of the way, and we were able to very quickly get our boy back home with us. I couldn't have asked for a better experience. Thank you.
Natalie Villarreal
If I can give this place 10 stars I would! I want to thank Tessa for helping me and my family through this difficult time! She took such amazing care of us but most importantly my cat Mercury. If your thinking about bringing your beloved baby here, please do I would not stress this enough! Me and my family were struggling to come up with money to put our baby to rest but once I talked to Tessa she made it possible for us to make payments and for that I thank her so much for.Everything here is wonderfulThe staff is amazingPrices are amazing and the payment plans were helpfulEverything about peaceful pets was PEACEFULI just want to thank peaceful pets for helping me bring peace for my baby.Most importantly thank you Tessa and thank you Cheyenne for everything.I wanted to add a photo of my beautiful urn that I purchased through them.Again thank you so much
Steampunk Nerd
These guys were awesome and amazing. They took very good care of my cockatiel when I brought her in back in october. They let me show lots of pictures and videos of her too which helped me a lot. It was so much less expensive than normal pet cremation too. It was a third of the price. And I got to chose what memorial things I wanted for her too instead of being stuck with a bundle like at other places. I only wanted an urn and feet prints and I was able to do just that and they both came out lovely. When the time sadly comes for my other birdies to pass I'm definitely coming here without a doubt. These guys were amazing and it felt like friends comforting me in my time of need. Thank you for all that you guys did for me. It means so much. Keep it up 💖💖💖💖💖
Lisa Booth
My girl Bailey Olivia was taken care of by these wonderful people. Amanda specifically. Losing my faithful pug has been devastating to me, but Amanda made it a bit less so. Thank you for your services.
Wendy Boyd-Brown
I am so grateful for the warmth, compassion, and care extended to me and my beloved Sophie. The staff at Peaceful Pets were kind and happy to answer all my questions. I felt comfort having them to take care and return my dear Sophie’s remains to me. Thank you so much for assisting me during this difficult time.
Josslyn Rios
Had an excellent experience and we were well informed throughout the entire process. 10/10 would recommend. Thank you so much!
Deborah Taylor
We lost Outlaw on a Saturday our fur baby of 13 years Peaceful Pets were open on Sunday and we spoke with Cat she was so kind and we took him over.They were very respectful of our feelings. We also got him back quicker than expected he's now home. I highly recommend them.
Rick Hardy
I was passed on Dallas emergency care to Peaceful pets it didn't matter I had had a bad experience from Bryan County animal clinic in Durant Oklahoma they gave me my baby back in a little cardboard box and a sandwich bag and I won't tell you what they charged me for that I explained my difficulties with them to Peaceful pets after they had prepared my Max in a manner above and beyond what I would have ever expected and they even made good on something they had nothing to do with from Bryan County animal clinic and gave me a box to put my other baby in and got her out of a sandwich bag these people are amazing I would use them for my two-legged family members as well they were there and they say they will always be there if I need them which means the world to me❤️❤️❤️❤️❤️❤️❤️❤️❤️🥰🥰🥰🥰🥰🥰🥰❣️
Jobanet Flores
The lady who I first spoke with and who also accepted Cheese when I dropped her off was incredibly nice, and so was the one that called me for pick up. Other places that I called were rude and insensitive. The communication was also great. I’m very happy with the choice I made of trusting them with my little girl.I would also like to add that our girl was a bearded dragon if this helps anyone with making a choice.
Ashley Brown
They took care of Harley and stayed to their timeline. We did not purchase their products, we provided our own. They don’t push you to buy their products which is really nice when you’re going through a lot. Thank you for taking care of my sweet boy!
Jane Sanderson
Tessa and staff are very kind and compassionate. They took care of everything for our pet, including pick up and cremation, at a very affordable cost. I would 100% recommend them!
Cindy Gibbs, Dickerson
The ladies I dealt with were nothing short of awesome and full of compassion. They let me cry if I needed to. They handled everything perfectly and my Gemmie Pearl would have loved them and gave plenty of kisses. She was a very loving little girl and would of loved all the loving in return. Thank you all so much for the respect and care shown to my precious girl.
Paula G. Timmer
One of my kitties passed away unexpectedly on Christmas Eve and they were able to accommodate. Reliable and thoughtful services, good communication, understanding and sensitive to our needs in those difficult times.I’m so glad I found them.
Olyvia Romo
Nothing but praise for this place. My bearded dragon of almost 14 years unfortunately passed recently and although we knew it was coming I was devastated. I talked to the manager, Lupe the night it happened and the amount of comfort she provided was amazing. I knew after our conversation my sweet Cleo would be in good hands. I was able to drop her off and pick her up in about a week. I’m having her ashes made into a crystal so I didn’t have to wait for an urn to be delivered but even if I did I have a feeling it would have still been a quick turnaround. I’m so thankful I found this place, everyone I talked to was nothing but sweet. 10 stars if I could!!
Raquel Guajardo
Peaceful Pets was kind, compassionate and professional throughout the whole process. Thank you for taking care of our sweet Poe.
Anne Marquis
My beloved senior cat had a seizure and died in my arms, and I was completely devastated. Peaceful Pets was incredibly kind to me, and provided both pickup and dropoff service, in addition to aquamation. I am deeply grateful that they were there to help me through this, and get my kitty back to me.
Alexandra Rico Mtz
Wonderful service! My baby passed unexpectedly and in times of distress, Peaceful Pets was there to help. It only took them one week to have my baby ready and I could not be any happier with their services. Everyone was so sweet and understanding. I have two more fur babies and will be using their services when the day comes, which will not be any time soon hopefully.
Odalys Alvarez
Our fourteen year old kitty passed away at home and we reached out to Peaceful Pets as an alternative to our vet’s services. Apart from the eco-friendly nature of their procedure; Tessa’s gentle, reassuring manner and the respectful, loving demeanor of both Tessa and Catherine gave our family the peace of mind and comfort that we needed after our cat’s battle with cancer.
dhdbhouse
When I lost my dear baby and friend for over 13 years Ms Sophie on March 21, 2023, I was so hurt and didn't know what to do. But when I got on the phone and spoke with Tessa at Peaceful Pets DFW, she gave me comfort in knowing my Sophie will be in good hands. Tessa, Lupe, and Cheyenne gave me a moment to talk to them about all the things my Sophie meant to me and my family. Cheyenne let me know they went an extra step to ensure my little niece who loved Sophie dearly got a paw print memory to cherish. Great service from beginning to end.
Darcel Moreno
The most amazing service ever. Thank you to Lupe for taking care of my baby. I called and she was able to take me in right away. She’s so wonderful. The pricing is fair and I felt safe leaving my Petals in her care.Thank you Doll!
Joey Enriquez
I am so pleased and thankful that we chose Peaceful Pets to take care of Tubby. From the at-home retrieval (what a godsend) to the viewing to picking him up to take him home, every single person we interacted with was so kind and thoughtful. I will recommend them to anyone who endures the loss of a beloved companion.
Tisha Elliott
Very friendly and helpful establishment. Very affordable and have many options for urns or keepsakes for your fur babies. Turnaround time was very quick but I expected that for out 3 week old pup. I recommend this business to anyone if you don’t want to bury your pet. THANK YOU for helping us keep her close to us
Susan Thomas
The staff were so compassionate and helpful in our time of need. They were sensitive to our loss and we really appreciate the care they showed to us. I highly recommend Peaceful Pets.
Marla
Aquamation- I was not aware this type of cremation existed for our pets. This process perfectly aligns with my spirit. I am beyond grateful for this service. I am utterly shattered at the loss of my Cassidy. She truly was my soul kitty. She was everything to me. She kept my heart tender. Her absence is so painful.Thank you again for providing a service that honors my beloved.Much LoveMarla
Danielle Marie
I unexpectedly lost my Frankie the same night he passed I found Peaceful Pets searching online I called & I was able to get an appointment early the next morning. The online process was very informative and quick to complete. The ladies there are super sweet and both had a kind demeanor they definitely made the process a little easier. While I am devastated I lost my Frankie I am very thankful to have found Peaceful Pets. I 100% recommend there services.
Mollie WAGNER
We woke up on Saturday, April 29, 2023, and our precious Maxamillion “Max” was gone. Peaceful pets is truly heaven sent. They comforted us and walked us through the entire process of Max’s journey. Cheyenne sent a loving text daily. After picking Max up, Cheyenne still followed up with us and stated they are here if we needed to talk. Lupe was amazing as well. If you are looking for people who truly care about you and your fur baby, this is the place. As you know, it is difficult to say good-bye to your loved one. But to have individuals to assist with that process really does help. I will be forever grateful to Peaceful Pets! Thank you Thank you Thank you Peaceful Pets! We love you!❤️
Jayla Rodriquez
It’s been exactly a week since my cat that I’ve had since I was 10 years old had passed away suddenly, I wasn’t sure if I wanted to go with cremation or not because I wasn’t ready to make a decision so soon. When I looked it up Peaceful pets was the first to show on my recommendations for aquamation, which is healthier way for the planet then regular cremation. I did a quick call because I had my baby with me and I needed to make the decision that day. They were able to see me right away. They are wonderful people with a passion for pets, and reassuring that your pet is safe with them. Even though I wasn’t ready to leave my cats side I knew I had to, and I entrusted them with her. They did a fantastic job and got her paw prints perfectly for me and I knew they took good care of her for me. They were able to provide me with several different options on the box and how I wanted to get her back, they also offered biodegradable options for the urns. They are wonderful and I would recommend this place to anyone who may be going through the same. I cried the whole time I was there and they where very patient with me. Thank you Peaceful pets and my Gidgit thanks you too.
Keí
They are very professional and sincere in their approach to caring for our love one. Thank you much appreciated. 🙏
Marsha Davis
They were very supportive and great. I worked with Tessa and after losing our beloved dog this was a very sad and emotional time but Tessa made the process easier for us to handle. Hopefully we won't need to return but if so we'd definitely be repeated customers.
michele mapes
Peaceful pets staff were very tender & considerate of my loss & grief when my sweet boy died! Thank you for your help!
Teresa Roepke
I called them and took my Frankie in . The staff is so kind and compassionate. They took great care with Frankie. It actually was a smooth and good experience under the circumstances.Thank you again Peaceful Pets for your kindness and compassion .
Linzie Sullins
Such a sweet and caring staff! I didn’t realize they contacted me to pick up my baby and when a called a couple weeks later I was scared maybe they disposed of the ashes. THEY DIDNT, they held them for me, even a few more days, until I could pick her up. TY for making a painful situation so comforting and easy ❤️
Nathan Huff
First off I will say they get five stars because Lupe and Cheyenne did everything to make it right and treated me and my dad with respect.I’ve never wanted someone to lose their job before but the guy that’s working there gets 0 stars and honestly should be fired in my opinion.We originally had our pet scheduled to be picked up at home on a Friday. Unfortunately my pet didn’t make it through Tuesday. He passed around 8pm. My dad called up because according to the website they were 24 hours. The guy that answered said they close at 9 and he was making every excuse in the book to avoid us having to drop our pet off. He was super rude and point blank said he didn’t want our business. What it really was is it was his Friday and he didn’t want to stay a little bit longer and felt super inconvenienced by my pets death.After my dad ended the call Lupe called us up immediately because I guess he immediately went running to his supervisor with some made up story saying we were rude to him and whatever else he made up. She knew when we met with her earlier we were as respectful as we could be with her and she didn’t believe what the guy said so she called us to get our side of the story. We found out they aren’t 24 hours because they are short staffed which I do believe that should be updated so it would easily be known for anyone looking for these types of services.After explaining it. She profusely apologized for his actions and we decided to still use their services. Lupe and Cheyenne went above and beyond for me and my dad regarding my pet and made sure that guy had nothing to do with my pet. I thank y’all for helping me out with this difficult time of my life.I will say again that guy has no empathy or respect for other people…when you have me fearing and feeling so anxious he might do something to my pets remains because of his past actions he really shouldn’t be there.Lupe & Cheyenne thank you for everything. Y’all made it as easy and were as quick as y’all could be about getting me back my pet.
Rita Aguirre
My Precious Diamond was struck by a car on June 10. I’m so grateful I found Peaceful Pets. They took care of my baby so well and didn’t rush me to say goodbye to her. The staff was so great and caring. I would highly recommend them. Thank you Peaceful Pets for taking care of my Diamond!
Nancy Lassiter
Lost my cat of 20 years. These people are the most compassionate people ever, thoughtful and so kind. Great experience from beginning to end during this tremendous loss. I can't thank y'all enough.
Mei Perry
When we lost our beloved cat, we found Peaceful Pets DFW with online search. Lupe assisted our every need and explained the process to our family. She allowed us to say final goodbyes to our cat and did not rush us. I highly recommend this place and will be a return customer when our other cats cross the rainbow bridge.
Melanie Mechmet
Great fast and easy service. Friendly and understanding staff helped to best of their abilities to make sure I was able to get exactly what I wanted for my pet. If you do order a print make sure you’re clear on what kind of print you would like as soon as possible because the standard is on a card stock not clay or ceramic so make sure you ask for that before the process starts.
Mama Bunny
Losing a beloved family member is overwhelming, especially one that has been a constant source of love and affection for many years, always by your side or in your lap, always happy to see you. We entrusted our Shug to Peaceful Pets, they showed nothing but kindness and compassion in our time of grief and need. I am at peace knowing our beloved little girl was treated with love and respect. I am very grateful to Peaceful Pets for being there for us.
Style Cerise
Hahaha they got my name wrong and my cats name wrong too but overall they’re good
Angel Zelaya
Honestly, this place is great and what beats the rest is that it's 24 hours. My 1 year old, Great Dane puppy passed away unexpectedly on a Sunday, the team at Peaceful Pets were really great and because my boy was so heavy, another person came in to help handle him. We all know that losing our pet is heartbreaking and equivalent to losing a family member. You won't be disappointed, thank you for making my boy peacefully go over the doggy rainbow.
Jane Sanderson
Tessa and staff are very kind and compassionate. They took care of everything for our pet, including pick up and cremation, at a very affordable cost. I would 100% recommend them!
Cindy Gibbs, Dickerson
The ladies I dealt with were nothing short of awesome and full of compassion. They let me cry if I needed to. They handled everything perfectly and my Gemmie Pearl would have loved them and gave plenty of kisses. She was a very loving little girl and would of loved all the loving in return. Thank you all so much for the respect and care shown to my precious girl.
Paula G. Timmer
One of my kitties passed away unexpectedly on Christmas Eve and they were able to accommodate. Reliable and thoughtful services, good communication, understanding and sensitive to our needs in those difficult times.I’m so glad I found them.
Olyvia Romo
Nothing but praise for this place. My bearded dragon of almost 14 years unfortunately passed recently and although we knew it was coming I was devastated. I talked to the manager, Lupe the night it happened and the amount of comfort she provided was amazing. I knew after our conversation my sweet Cleo would be in good hands. I was able to drop her off and pick her up in about a week. I’m having her ashes made into a crystal so I didn’t have to wait for an urn to be delivered but even if I did I have a feeling it would have still been a quick turnaround. I’m so thankful I found this place, everyone I talked to was nothing but sweet. 10 stars if I could!!
Raquel Guajardo
Peaceful Pets was kind, compassionate and professional throughout the whole process. Thank you for taking care of our sweet Poe.
Anne Marquis
My beloved senior cat had a seizure and died in my arms, and I was completely devastated. Peaceful Pets was incredibly kind to me, and provided both pickup and dropoff service, in addition to aquamation. I am deeply grateful that they were there to help me through this, and get my kitty back to me.
Alexandra Rico Mtz
Wonderful service! My baby passed unexpectedly and in times of distress, Peaceful Pets was there to help. It only took them one week to have my baby ready and I could not be any happier with their services. Everyone was so sweet and understanding. I have two more fur babies and will be using their services when the day comes, which will not be any time soon hopefully.
Odalys Alvarez
Our fourteen year old kitty passed away at home and we reached out to Peaceful Pets as an alternative to our vet’s services. Apart from the eco-friendly nature of their procedure; Tessa’s gentle, reassuring manner and the respectful, loving demeanor of both Tessa and Catherine gave our family the peace of mind and comfort that we needed after our cat’s battle with cancer.
dhdbhouse
When I lost my dear baby and friend for over 13 years Ms Sophie on March 21, 2023, I was so hurt and didn't know what to do. But when I got on the phone and spoke with Tessa at Peaceful Pets DFW, she gave me comfort in knowing my Sophie will be in good hands. Tessa, Lupe, and Cheyenne gave me a moment to talk to them about all the things my Sophie meant to me and my family. Cheyenne let me know they went an extra step to ensure my little niece who loved Sophie dearly got a paw print memory to cherish. Great service from beginning to end.
Darcel Moreno
The most amazing service ever. Thank you to Lupe for taking care of my baby. I called and she was able to take me in right away. She’s so wonderful. The pricing is fair and I felt safe leaving my Petals in her care.Thank you Doll!
Globuches Regalos
I never imagined there was such beautiful service. The attention and service we received was excellent. When we leave our baby in his hands, we don't feel sad, we feel happiness and joy knowing that he would receive the respect he deserves.
M T
Peaceful pets went above and beyond what we could have ever expected during this very sad and stressful time in our lives. The loss of our Abby, our cat/fur-baby of 13 years was devastating and Peaceful Pets made it tolerable. They comforted us in how they compassionately explained their entire process and exactly what we could expect, from inception to culmination. Thank you Lupe and Cheyenne and everyone at Peaceful Pets who assisted us through out this process. We highly recommend you now and in the future.
Claudia Rabago
My sweet Chandler suddenly passed away on a Thursday night. The staff who was there was very kind and gave all the information needed at the time. I was told he would be ready in about 8 to 15 days and would contact me when he was ready to be picked up. I was surprised when I received the call on Tuesday morning he was ready to be picked up. I did the paw print with picture option and I say while a little pricey for that service I’m glad I did it. I plan on using them in the future when that time comes again.
Cherie Larsen
My babies were only 5 months old when they passed away within 2 days of each other unexpectedly. The staff at Peaceful Pets DFW are absolutely wonderful!! They put their hearts into what they do and they will help you in any way that they can. I couldn't afford to pay for everything upfront so they allowed me to pay a down payment and then pay out the rest. They truly go above and beyond!! I would definitely recommend them!!
natalie overbey
Everyone I interacted with at Peaceful Pets was so nice and they made the whole process very easy during a sad time.
Omari La Negra
Losing my baby girl was one of the hardest things I have had to endure but Peaceful Pets alleviated that some. They were patient with me, thorough in explaining the process, and got her back home to me quickly. 5 stars!
Yuri Martinez
Losing a pet is an extremely sad time for any family! My brother recommend Peaceful Pets, and Lupe took care of us in such a professional and friendly way! She made sure the process was smooth! I will continue to refer Peaceful Pets to anyone.
patrick lambert
Great Job! Very Very kind and considerate . everything was done Great and good time they said no issues at all...
dessay33 Russ
Yes it was expensive but it all to my baby girl weight but It was worth it the staff worked with me I just had to pay with what I had on me at the time and just had to pay the rest when I picked up my baby girl. It helps me to know my baby girl will be back home. But I recommend this place it's worth they dont charge tax like other places do. When I wanted to do a paw print the lady brought out the paints they use and let me pick a color I like for my baby girl.
Debbie Cotton Hunter
I have never felt so much compassion for the loss of a pet. Everyone I had the pleasure of speaking to during my time of sorrow and need was exceptionally compassionate. It definitely made a very difficult time easier knowing my beloved fur baby was taken care of with so much tender love and care. Thank you so much to all of you. You are all true Angels.I will definitely recommend them to all in need.Thank you and Bless you allDebbie Hunter (Harley)
Teresa Roepke
I called them and took my Frankie in . The staff is so kind and compassionate. They took great care with Frankie. It actually was a smooth and good experience under the circumstances.Thank you again Peaceful Pets for your kindness and compassion .
Linzie Sullins
Such a sweet and caring staff! I didn’t realize they contacted me to pick up my baby and when a called a couple weeks later I was scared maybe they disposed of the ashes. THEY DIDNT, they held them for me, even a few more days, until I could pick her up. TY for making a painful situation so comforting and easy ❤️
Nathan Huff
First off I will say they get five stars because Lupe and Cheyenne did everything to make it right and treated me and my dad with respect.I’ve never wanted someone to lose their job before but the guy that’s working there gets 0 stars and honestly should be fired in my opinion.We originally had our pet scheduled to be picked up at home on a Friday. Unfortunately my pet didn’t make it through Tuesday. He passed around 8pm. My dad called up because according to the website they were 24 hours. The guy that answered said they close at 9 and he was making every excuse in the book to avoid us having to drop our pet off. He was super rude and point blank said he didn’t want our business. What it really was is it was his Friday and he didn’t want to stay a little bit longer and felt super inconvenienced by my pets death.After my dad ended the call Lupe called us up immediately because I guess he immediately went running to his supervisor with some made up story saying we were rude to him and whatever else he made up. She knew when we met with her earlier we were as respectful as we could be with her and she didn’t believe what the guy said so she called us to get our side of the story. We found out they aren’t 24 hours because they are short staffed which I do believe that should be updated so it would easily be known for anyone looking for these types of services.After explaining it. She profusely apologized for his actions and we decided to still use their services. Lupe and Cheyenne went above and beyond for me and my dad regarding my pet and made sure that guy had nothing to do with my pet. I thank y’all for helping me out with this difficult time of my life.I will say again that guy has no empathy or respect for other people…when you have me fearing and feeling so anxious he might do something to my pets remains because of his past actions he really shouldn’t be there.Lupe & Cheyenne thank you for everything. Y’all made it as easy and were as quick as y’all could be about getting me back my pet.
Rita Aguirre
My Precious Diamond was struck by a car on June 10. I’m so grateful I found Peaceful Pets. They took care of my baby so well and didn’t rush me to say goodbye to her. The staff was so great and caring. I would highly recommend them. Thank you Peaceful Pets for taking care of my Diamond!
Nancy Lassiter
Lost my cat of 20 years. These people are the most compassionate people ever, thoughtful and so kind. Great experience from beginning to end during this tremendous loss. I can't thank y'all enough.
Mei Perry
When we lost our beloved cat, we found Peaceful Pets DFW with online search. Lupe assisted our every need and explained the process to our family. She allowed us to say final goodbyes to our cat and did not rush us. I highly recommend this place and will be a return customer when our other cats cross the rainbow bridge.
Melanie Mechmet
Great fast and easy service. Friendly and understanding staff helped to best of their abilities to make sure I was able to get exactly what I wanted for my pet. If you do order a print make sure you’re clear on what kind of print you would like as soon as possible because the standard is on a card stock not clay or ceramic so make sure you ask for that before the process starts.
Mama Bunny
Losing a beloved family member is overwhelming, especially one that has been a constant source of love and affection for many years, always by your side or in your lap, always happy to see you. We entrusted our Shug to Peaceful Pets, they showed nothing but kindness and compassion in our time of grief and need. I am at peace knowing our beloved little girl was treated with love and respect. I am very grateful to Peaceful Pets for being there for us.
Style Cerise
Hahaha they got my name wrong and my cats name wrong too but overall they’re good
Angel Zelaya
Honestly, this place is great and what beats the rest is that it's 24 hours. My 1 year old, Great Dane puppy passed away unexpectedly on a Sunday, the team at Peaceful Pets were really great and because my boy was so heavy, another person came in to help handle him. We all know that losing our pet is heartbreaking and equivalent to losing a family member. You won't be disappointed, thank you for making my boy peacefully go over the doggy rainbow.
Kristin Smith-Roberts
I’m posting this review for my mom Lynda Cadarette.“I have recently had the terrible tragic loss of my beautiful boy BEANIE . This was my experience at PEACEFUL PET. Cheyenne was one if the most compassionate young women I have had the pleasure of dealing with In one of the worst situations I have been found myself in . I was so sad and unable to release my baby to have him processed , I cancelled at least twice in tears, as I could not go through with it. She was so kind and understanding, made me feel that I was no problem. and told me when ever I was ready. Upon my arrival I found it a calm pretty atmosphere, private and very heart felt. She assured me from the time I left my beanie , she would take care of him as if he was hers . I believe she did just that and that somehow brought me comfort . I was pleased with the paw prints, they were really nice and a wonderful keep sake . I would say in one of the most difficult situations , PEACEFUL PET would be the place to go . thank you for all you did and do for others . sincerely”. lynda cadaretteREST IN PEACE MY SWEET BEANIE . LOVE YOU TO THE MOON AND BACK 💔
Sarah Riley
I took my bearded dragon in some time last week. Lupe, who I spoke with over the phone, was very professional and kind. I was able to get in the next day to drop off my pet and it was a very pleasant experience given the circumstances. They told me to expect an almost 2 week wait, which I was totally fine with but I ended up getting her back in just over a week! I'm very happy with peaceful pets and when the time comes I will be using them again.
Kevin Asmoro
Wonderful service. Even though our dog passed away on a weekend in late August last year, we called Peaceful Pets that same day, and they still were able to respond to us immediately. We decided to go through with the aquamation and receive the ashes with a nice pet house urn. Overall, they were very kind and patient people to work with, so we recommend Peaceful Pets.
Felicia Castillo
Our chihuahua, Meg, of 13 years sadly passed this past Friday. Initially, we decided to bury her but after a family discussion we made the decision to have her aquamated instead and called Peaceful Pets the next day. They were very helpful in getting an appointment set up for us and did not mind at all of the previous burial. We arrived a bit too early the next day as my sister got the appointment time wrong but the woman at the front desk saw us earlier than our appointment time without an issue. The process of dropping her off, payment and arrangements was VERY smooth and met with such kindness/empathy for our loss. We couldn’t decide on an urn so they let us know that if we wanted to purchase one of theirs later or from another place they will gladly place Meg’s ashes in it for us. We were told Meg’s ashes should be ready by July 9th at the latest but we got the call today that they were ready which was so quick!! When my sister arrived for pick up they even remembered she was there for Meg. It’s definitely hard losing a pet but the kindness, care and empathy made us feel so much love. We got the complementary urn for now until we purchase the one we actually want (which again they stated they’d put her ashes in it for us) and got Meg’s paw prints which they are available for both paint on paper and a clay mold. Sadly we can’t remember the woman’s name who helped us but to the woman who did, thank you so so much for your kindness and help through this entire process. We greatly appreciate all the work you and Peaceful Pets do!!
AUTUMN
Appreciate the service they provide. We had a heart breaking final three months with our furry baby. And even knowing that her last days with us were near we were still very unprepared with what to do with our dog when she passed at home in my arms. The process at Peaceful Pets DFW was very straight forward and uncomplicated, which was very much appreciated after a long day of grieving for our baby. I loved the idea of the water cremation and we were very pleased at the final presentation of the dog’s remains. We will eventually do a burial but it is nice to know that we can wait until we are ready to do that. Thanks for helping our family.
Victoria Anderson
During an extremely difficult and emotional time Cheyenne was very helpful and explained everything and didn't rush me. She let me know when to expect to receive my babies ashes back and they ended up being ready a week early. Extremely helpful and open on Sunday which was a plus for me.
Deibys Benitez
I don't have words to express how grateful and happy I'm after cross path with this amazing place, the two girls who take care me and my dog , was the most beautiful humans I ever meet , the words of encouragement, the way how those two ladies toke me and help me get through this hard situation. I really recommend this place, they really give amazing and professionalism attention to their customers. Now I know who I will call when the time comes for my others 3 dogs. Prices are very affordable, I can tell this Profesionals people aren't just for money, they really love to do the bes to give the final good bye to our lovely pet's .
Haley A
I was very satisfied with how attentive and kind both Lupe and Mike were in helping me and my family during this very trying time in our lives. Lyric was my first and only dog; I was not very sure of what the process was after a beloved furry family member passes, but Lupe explained everything to me and what their process of aquamation was and it made me feel like I could trust them with my little one's remains. Mike was very respectful and understanding of our grief when he came to pick up my little one's remains. I appreciate him for that. And last but not least, they had my little one's ashes back in my care in a timely manner. I really appreciate how smooth they made this whole process for us. I appreciate everyone at Peaceful Pets who was involved in the care and process of my little one's remains. Thanks, you guys are amazing. God bless!P.S. Thank you for the seedlings for the wildflowers. I can't wait to plant them and have them come back every year in Lyric's memory.
Kirsten Foti
We knew Minnie was going to die, but we didn't know when. Tess found this company online and sent it to me so we were ready. Within thirty minutes of Minnie's passing, the people from Peaceful Pets met me at their office, even though it was after 7 PM. Minnie's ashes came home 7 days later. Everyone I spoke to was unbelievably empathetic, and considering the shape my daughter and I were in, it was greatly appreciated. I highly recommend Peaceful Pets.
Tarah Blakeslee
Responded quickly and made the process as easy as possible for us. Were very patient, kind, and accommodating when I needed to delay picking up the ashes for a few weeks. Very respectful and professional.