Customer Reviews Summary
Faithful Companion Pet Cremation Services has received overwhelmingly positive reviews for their compassionate and respectful handling of pets during a difficult time. Many customers praised the staff for their empathy, professionalism, and the quick return of ashes. However, there were a few negative experiences related to communication and delivery mishaps that left some clients feeling distressed.
PJ G
One of the most painful events in my life was losing my special girl, Dixie, to a horrible illness. A loving, gentle Pyrenees not even 9 years old. To be able to arrange such dignified and compassionate handling to honor her, and receive such kind, caring support, was absolutely phenomenal. I didn’t feel ok leaving her with the vet to handle cremation. I wanted her with me and to be involved in her aftercare. Words cannot express how comforting that was to call Faithful Companion while I was experiencing such tremendous grief and have them give me options to help. Everyone I spoke with was genuinely wonderful, both drivers were so caring, and I am very grateful. The driver ensured I knew my options and that everything was correct. I was able to place her in her casket and add a few fresh roses. Wrote a note on the inside of the lid to her. Helped carry her to the vehicle which was a nice minivan. Of course I can’t bear to think about losing another right now but when the time comes it’s incredibly helpful to know I now have a plan in place that really honors how much they mean to me, and allows me to focus on holding them, caring for them one last time and saying goodbye, rather than figuring out what to do or who to call. Can’t recommend Faithful Companion enough.
Sacha Bontrager
I originally left a positive review because I appreciated the care shown to me on the night I dropped off my dog. However, upon reflecting on my experience, I feel I must share my deep disappointment with the process. I had expressed how uncomfortable I was and mentioned that I was considering taking her home to delay the cremation. Brittany assured me she would begin making her paw prints at 8 a.m. the next morning, which gave me the impression I had time to see her again.When I called early the next morning, I was devastated to learn they had started the cremation process at 7 a.m., earlier than I was told. I was coming an hour and a half away from Kentucky and was only 5 minutes away when Brittany told me, ‘You do not want to see her in the state she’s in now.’ Her words shattered me—I broke down crying on the interstate, realizing I had lost my last chance to say goodbye to my heart dog of 15 years. This will never be possible now.While I understand their schedule may have been planned, my primary frustration is that it was not communicated accurately. I wish they had honored my hesitation and waited until the time they said they would begin. It was not about the money—I even told them to keep it. I just wanted to see my dog one last time, and they denied me that opportunity.Their dismissive response in the moment, particularly the comment about her condition, left me feeling traumatized and unsupported. I share this feedback in the hope that future clients, especially those grieving deeply, are met with greater compassion and clearer communication during such vulnerable moments.
Sarah Beth Imperi
During our time of loss Faithful Companion was a comfort from the first time I called. They were kind, compassionate and, most importantly, respectful! The care they took of us and our recently departed dog was only matched by their amazing customer service. I would give 10 stars if I could. Thank you, Zach, Devyn, Dave, Josh, and everyone at Faithful Campanion.
R T
We could never thank Faithful Companions enough for being there when we lost our kitten, Smokey. He was found in a field alone, cold, shivering, with his eyes crusted closed.We gave him the warmest, safest home we could until he passed away in our arms from, presumably, Fading Kitten Syndrome.They received his remains on Saturday morning and brought him home on Sunday. Kelsey was his escort, and she is one of the sweetest people we've ever met. She explained their process and how he was treated throughout the cremation. His cremaind were placed and brought to us in a beautiful little box.We are forever grateful for Faithful Companions, and our deepest appreciation to Kelsey, for the way she handled him, and for allowing me to share pictures and a video of Smokey as the handsome, playful kitten he had been.
PJ G
One of the most painful events in my life was losing my special girl, Dixie, to a horrible illness. A loving, gentle Pyrenees not even 9 years old. To be able to arrange such dignified and compassionate handling to honor her, and receive such kind, caring support, was absolutely phenomenal. I didn’t feel ok leaving her with the vet to handle cremation. I wanted her with me and to be involved in her aftercare. Words cannot express how comforting that was to call Faithful Companion while I was experiencing such tremendous grief and have them give me options to help. Everyone I spoke with was genuinely wonderful, both drivers were so caring, and I am very grateful. The driver ensured I knew my options and that everything was correct. I was able to place her in her casket and add a few fresh roses. Wrote a note on the inside of the lid to her. Helped carry her to the vehicle which was a nice minivan. Of course I can’t bear to think about losing another right now but when the time comes it’s incredibly helpful to know I now have a plan in place that really honors how much they mean to me, and allows me to focus on holding them, caring for them one last time and saying goodbye, rather than figuring out what to do or who to call. Can’t recommend Faithful Companion enough.
Sacha Bontrager
I originally left a positive review because I appreciated the care shown to me on the night I dropped off my dog. However, upon reflecting on my experience, I feel I must share my deep disappointment with the process. I had expressed how uncomfortable I was and mentioned that I was considering taking her home to delay the cremation. Brittany assured me she would begin making her paw prints at 8 a.m. the next morning, which gave me the impression I had time to see her again.When I called early the next morning, I was devastated to learn they had started the cremation process at 7 a.m., earlier than I was told. I was coming an hour and a half away from Kentucky and was only 5 minutes away when Brittany told me, ‘You do not want to see her in the state she’s in now.’ Her words shattered me—I broke down crying on the interstate, realizing I had lost my last chance to say goodbye to my heart dog of 15 years. This will never be possible now.While I understand their schedule may have been planned, my primary frustration is that it was not communicated accurately. I wish they had honored my hesitation and waited until the time they said they would begin. It was not about the money—I even told them to keep it. I just wanted to see my dog one last time, and they denied me that opportunity.Their dismissive response in the moment, particularly the comment about her condition, left me feeling traumatized and unsupported. I share this feedback in the hope that future clients, especially those grieving deeply, are met with greater compassion and clearer communication during such vulnerable moments.
Sarah Beth Imperi
During our time of loss Faithful Companion was a comfort from the first time I called. They were kind, compassionate and, most importantly, respectful! The care they took of us and our recently departed dog was only matched by their amazing customer service. I would give 10 stars if I could. Thank you, Zach, Devyn, Dave, Josh, and everyone at Faithful Campanion.
R T
We could never thank Faithful Companions enough for being there when we lost our kitten, Smokey. He was found in a field alone, cold, shivering, with his eyes crusted closed.We gave him the warmest, safest home we could until he passed away in our arms from, presumably, Fading Kitten Syndrome.They received his remains on Saturday morning and brought him home on Sunday. Kelsey was his escort, and she is one of the sweetest people we've ever met. She explained their process and how he was treated throughout the cremation. His cremaind were placed and brought to us in a beautiful little box.We are forever grateful for Faithful Companions, and our deepest appreciation to Kelsey, for the way she handled him, and for allowing me to share pictures and a video of Smokey as the handsome, playful kitten he had been.
Jessica Schultz
This company was a subcontractor in my in-home euthanasia arrangement for my pug this summer. His remains were to be hand delivered to my home but they attempted to deliver him to the WRONG ADDRESS. They did not call me prior to delivery to confirm I was home nor a quick confirmation they had the correct address. I was informed his remains were refused by the stranger (thankfully!) and the driver would call with an ETA for a delivery on her return back to their office. She showed up without a call and did not request any form of identification from me or signature. This mistake is not okay and something that should never have occurred, especially due to the sensitivity of the delivery & irreplaceable value. I could have easily lost my dearly loved cremated companion due to them not implementing simple delivery protocols. I emailed them my concerns months ago & no response from them to date. This experience definitely made losing my pet even more difficult because of their negligence I could have lost him FORVER.
Kirsten Mullins
I tragically lost my baby girl. The only things I could scream was call Faithful Companion. This is our 3rd pup that they have cared for. I truly cannot express just how wonderful they are. The compassion, empathy, and care is amazing and it does make this process a tiny bit better. I wish I never had to know how great they are…but I’m so thankful that I do know. I don’t think I could handle this without them.
DANI FIFE
Our dearest Lou passed yesterday and between Lap Of Love & Faithful Companion- wow, were we in good hands. They guided us with compassion and empathy through the difficult process of end-of-life care. I can’t recommend both of these services enough. Thank you for your sincerity and returning our boy today with love and care!
Carrisa Loftis
My daughter’s cat was hit by a car. We were all so devastated. She decided she wanted him cremated. I had no idea what to do, so I googled and found this place. I’m so glad I did! From the moment I called, they were so helpful. They made sure the process was as comforting as possible. The very next day, we got our baby back home. I couldn’t recommend this place enough. Thank you for helping us during such a heartbreaking time ❤️
Sarah Woolverton-Mohler
We lost our 9 year old pup, Odin, to a long battle with cancer and heart disease, and chose to work with Faithful Companion Pet Cremation Services. We opted to bring him in ourselves and when we arrived (even though it was just about 30 minutes until they closed), their staff greeted us with empathy, professionalism and respect. They took our boy into a private room where we talked with them about the options, and then they let us say goodbye to him on our own. We were heartbroken and a mess of tears and their patience demonstrated the kind of humanity that we all need in difficult times. They brought our boy back home to us the next day in a beautiful box, and again, with the incredible professionalism and kindness that seems to be the cornerstone of their business practices. If anyone finds themselves in the situation of having to say goodbye to a beloved pet, I highly, highly recommend Faithful Companion. Thank you so much for your kindness.
Emily Free
Can’t recommend Faithful Companion enough. We had to say goodbye to both of our cats—Lil G and Monkey—within a few days of each other. They had both our boys back to us so quickly and made the most terrible days we’ve ever had as easy and compassionate as possible. I wouldn’t trust anyone else in Nashville! ❤️
Thomas Bucher
I was referred to this company by a friend and this is the absolute best pet crematory. As a 20 plus year funeral director this company showed kindness, love, and compassion to my wife and I as we just recently lost our fur baby. They also were very welcoming to my other fur baby who wanted to wait on his brothers cremation. A special shout out to Dwayne and Weston, they are where God has put them for a reason. Not wanting to go back anytime soon but when I need to, this is where I will go. Thanks again for all that you do.
Talice Thomas
Faithful Companion did a phenomenal job in cremating my fur baby. They were so capassionate and provided superb customer service. I'm forever grateful for this experience. Highly recommend.
Jessica Grempler
We lost our pet unexpectedly yesterday. We had never lost a pet at home so we did not know the steps to take. I contacted faithful companion and they were amazing. Zach was so sincere and helpful. He drove an hr to pick my baby up and then drove another hour today to bring her ashes to me. He seriously made this horrible situation easier for us. We will be forever grateful.
Julie Lowry
We had the painful decision of having to put our beloved cat down yesterday because of illness. He was a rescue cat that was given away because he was "old". Trunks was a faithful lap cat and great company to my elderly mother for 12 years.Faithful Companion made this painful, hard day as easy as possible. We opted for pick up service from the vet and delivery service to our home. We received Trunk's ashes today.Faithful Companion's service was quick and professional. I feel they really get how important a family pet is and how painful it is to lose that pet. I would recommend Faithful Companion Pet Cremation Services.
Brit Bender
We used faithful companion not by our choice but through lap of love. We said goodbye to our beautiful baby girl yesterday. I joined several pet grief support groups to prepare myself. So many of them mentioned waiting a month or longer for their babies to be returned to them. To my surprise I learned we’d have our girl back in 1-2 days. Last night (our first night without her) I cried myself to sleep thinking of her body all alone at the facility wishing I had kept her home with me. But not even 24 hours after her passing we got a very respectful phone call letting us know she was ready. 30 minutes later she was home. I held her close to me for hours. I feel much better. Thank you.
Laura Brewer
I highly recommend using Faithful Companion for your pets final arrangements. They treated our family with love and care. They took care of our cherished and loved fur baby, Daisy. I can’t say thank you enough!
Mahaillie
These folks were the absolute best during this difficult time. They are very kind and calm with their communication and operations. The cremation box and paw print I received for my cat is a beautiful memorial. It was well priced and I opted for a pick up of my pet which went very smooth and definitely took the weight off needing to transport him as well thanks to Forest. Thank you!
Scott Lorden
This company is by far the most sympathetic and compassionate company I have ever dealt with. The care and professionalism they have shown me has been absolutely the best experience I had ever had loosing not only my dog but a partner.Thank you,Scott Lorden
Candy Dufrane
I cannot fully express my gratitude for Faithful Companion and their team. I suddenly lost my perfect 7 month old bunny, Woodford, and they went above and beyond. They were so compassionate, thoughtful, and caring during this terrible time of grieving. They sent a heartfelt text, a sweet voicemail, and brought my boy home as soon as possible. Faithful Companion clearly loves to provide excellent service but their attention to detail and pure love for animals is unmatched. If you ever have to make the unfortunate decision regarding your fur baby, I highly recommend Faithful Companion.
Angela Haywood
I can't say enough about this company. They were concerned, considerate and understanding during a difficult time when my chihuahua, Petey, passed on.On the practical side, they are open on the weekend, as Petey passed on a Friday night. They offer pickup at your home or vet office and provide delivery to your home by the next day. All of this at a reasonable price. I'm very happy with the service and will recommend them to everyone. Thanks so much!
Ashli Littleton
Our beloved Pepper passed away Saturday. She was about 18 years old. Got her when we moved from California to Tennessee. She stayed outside and lived a wonderful life. Faithful Companion came the same day and showed so much care and compassion. So glad I found them. They were the first I called and from the first hello I knew this was the place. Thank you so much!
S.R. C.
This is our second experience using Faithful Companion. Our first was with our beloved cat Nala and we couldn't have asked for a better service. This time, we unexpectedly lost one of our beloved dogs to metastasized cancer at 12 years old. We have been heartbroken. This week was a snow and ice nightmare and we didn't want anyone traveling...but our vet was there, went in to do the surgery for our girl Budgie, and called us with the bad news that the tumor he found was cancerous and had spread to all internal organs. We chose to let our girl go out with peaceful dreams and in no pain. Faithful Companion came to the vet office that day and picked her up. Due to the continuing snow and ice storm, we couldn't get there the next day or the next. We changed appointments several times. We received more snow on top of ice but Faithful Companion was there. We changed the appointment times again for our girl's private cremation. We wanted to be there but had other babies at home and didn't want to drive in bad weather. We were finally able to get to Faithful Companion on the fourth day. They were very accommodating as we were going to pick up roses for our girl and take our time getting to their facility in Nashville. Unfortunately, we were going to be a little late and I called them on the way and they were just so comforting and kind. We arrived and our girl was so soft and beautiful (she was a long-haired medium-sized dog). She looked so peaceful. They did not rush us and gave us all the time we needed to see our girl and put her roses with her in her crematory container. We stayed throughout the process and left with our girl's ashes. It has really helped my husband and I process the loss to have such kind and loving people handle the arrangements with Nala and our girl Budgie. When we got home, our boy dog, who is the flock guardian, came outside into the snow. My husband was taking a video of him. He was looking for Budgie, smelling around our vehicle for her and frantically still searching. He has never done this before but he began looking straight up into the sky like his eyes were following something not far overhead and then, flying around...and it seemed like he was looking at Budgie flying above him with her new angel wings. I feel at peace with losing our girl now and I will always go to Faithful Companion.
Sherleta Sanders
Kelsie was so attentive and empathetic from the phone call, acceptance of our pet's remains, as well as the explanation of services. She sat with us and welcomed us to share about our fondest time with our pup. She then allowed us time to say goodbye before discussing paperwork. The process was so simple and made us feel we honored our pup even in death. We highly recommend Faithful Companion.
Benita Lamp
I highly recommend Faithful Companions to anybody who would like to keep their pet's remains. They were very caring, empathetic and respectful. We chose to have them come pick our dog up from our home and deliver him after the process was complete. They delivered his ashes and a pretty little urn the very next day. We also got the clay paw print and it is so beautiful! Thank you so very much for taking such good care of our precious Chewie, you are great people!
Hunter Waynick
This was our first experience losing a pet & this company made the experience amazing given the circumstances. They were so sweet, kind and caring when picking him up. They were very nice when bringing him back and all phone calls too. They did amazing on his paw print and the box is beautiful. I’m so happy he’s home.
Susan Dodd
Faithful Companions took care of my cat, Bitty Bit’s,, remains. They were so professional and kind. And he was delivered back to me the following day. Will never use anyone other than them for my future needs.
Sharon Kim
My sweet dog, Coco passed away on Mother's Day this year. They took care of my family and gave us enough time to say good bye to our lovely Coco. Kelsey took her time in explaining the time process it would take to receive Coco's ashes, prices are very reasonable, they also have a variety choices of urns. I chose the upgraded one and I love it. Coco's urns came next day and the driver also took care of her and I received a text ahead of time.
Elizabeth Pourroy
Seamus was the first pet I've lost in my own arms. He was also my first pet I've had cremated. Faithful Companions made this process so easy, as easy as it could have been. Every single person I spoke to was so incredibly kind. When I got there, David helped me with such patience, grace, and we even shared some laughs over memories. I was allowed time in their facility to grieve and not once did I feel pressured or judged. I'm so happy with my experience here and would recommend them to anyone. Thank you to everyone at Faithful Companions for what you do.
Katerina Brewer
I lost my kitty Suki at the very unfortunate young age of 11 months. Never having lost a pet before and my animals being my world, this whole experience has been traumatic for me. I didnt know how the process of what to do with her and cremation worked at all. My roommate called around to find a place to go and Faithful Companion was amazing. They were so so empathetic over the phone and communicative with every part of the process.When we got there, a worker whos name im pretty sure is David, was so helpful and sweet. He walked me through everything and gave me all the time I needed to say goodbye to my baby. I felt so comfortable leaving her there that I was shocked how little time I ended up needing. I left feeling relieved and comfortable that she was in their care. Anyone who loses a pet close to them knows how hard the whole process can be. Having the compassion and respect the employee did, helped my grieving process so much and I was able to go get food and laugh a little for the first time since losing her.The most amazing part of it all was how fast the process is. They delivered her and all the paw prints I got this morning, and everything looks amazing. I only had to be without her for one night. They also included some extra stuff in the bag like a card, a rainbow bridge story, and a grief support mini book/journal that was surprisingly extremely helpful to me.Thank you all so much for helping me every step of the way through this and treating my Suki so well. Me and my cat Nova lost our best friend yesterday and today we have a beautiful memorial ❤️
Pathways 2 Solutions Inc.
Today we lost our best buddy at the age of 18 years old. Her name was Foxy and while I thought I was rescuing her 17 years ago, it was her who rescued us everyday. She saw me through the most difficult times in my life and always with unconditional love.We knew this day was coming this week and began looking for a service to honor and care for her as we have.This morning I called Faithful Companion and initially spoke to Russ. He was kind and empathic. Later when we knew the time for her to go to sleep I called back to let Faithful Companion know we would be bringing her over tonight. I spoke to Duane and he was very kind and thoughtful and expressed care for us at one of the most difficult times of our lives. When we arrived with Foxy, Davey greeted us and immediately showed smypathy for our loss. We had Foxy in our car and he got the right size box for her and brought a cart out and offered to help me lift her into the box. He took time with us, never tried to upsale any service or product, he allowed us time to think and grieve. He was knowledgable and kind. We asked if we could get some fur from her and he was most helpful. He allowed us to write messages on the box that she will remain in until the cremation tomorrow. He was not pushy and gave us all the time we wanted with Foxy to say our final good byes. I do not wish this day on my worst enemy. Our experience with Russ, Duane and Davey helped and at this point that is all there is. Thank you for your services. We hope to bring Foxy home tomorrow for the last time, no more pain or suffering and with dignity.Today we spoke to Weston about the engraving on the urns and he was so kind. Thank you Weston for being patient with us.John called to let us know they were bringing Foxy's remains to us and they were on time when they said they would be. Everything was first class and full of dignity, just how Foxy lived her life. All the staff were professional, kind and thoughtful from the first call to just now the knock at the door with Foxy's remains. No detail was too small nor kindness too much.This process is so emotional and difficult and Faithful Companion were so helpful, patient and kind. Highly recommend Faithful Companion, very compassionate, thoughtful and they give you all the time you need for this difficult time.Thank you to every staff member at Faithful Companion. We appreciate your kindness and patience.Mike and Iliana Jones
PJ G
One of the most painful events in my life was losing my special girl, Dixie, to a horrible illness. A loving, gentle Pyrenees not even 9 years old. To be able to arrange such dignified and compassionate handling to honor her, and receive such kind, caring support, was absolutely phenomenal. I didn’t feel ok leaving her with the vet to handle cremation. I wanted her with me and to be involved in her aftercare. Words cannot express how comforting that was to call Faithful Companion while I was experiencing such tremendous grief and have them give me options to help. Everyone I spoke with was genuinely wonderful, both drivers were so caring, and I am very grateful. The driver ensured I knew my options and that everything was correct. I was able to place her in her casket and add a few fresh roses. Wrote a note on the inside of the lid to her. Helped carry her to the vehicle which was a nice minivan. Of course I can’t bear to think about losing another right now but when the time comes it’s incredibly helpful to know I now have a plan in place that really honors how much they mean to me, and allows me to focus on holding them, caring for them one last time and saying goodbye, rather than figuring out what to do or who to call. Can’t recommend Faithful Companion enough.
Sacha Bontrager
I originally left a positive review because I appreciated the care shown to me on the night I dropped off my dog. However, upon reflecting on my experience, I feel I must share my deep disappointment with the process. I had expressed how uncomfortable I was and mentioned that I was considering taking her home to delay the cremation. Brittany assured me she would begin making her paw prints at 8 a.m. the next morning, which gave me the impression I had time to see her again.When I called early the next morning, I was devastated to learn they had started the cremation process at 7 a.m., earlier than I was told. I was coming an hour and a half away from Kentucky and was only 5 minutes away when Brittany told me, ‘You do not want to see her in the state she’s in now.’ Her words shattered me—I broke down crying on the interstate, realizing I had lost my last chance to say goodbye to my heart dog of 15 years. This will never be possible now.While I understand their schedule may have been planned, my primary frustration is that it was not communicated accurately. I wish they had honored my hesitation and waited until the time they said they would begin. It was not about the money—I even told them to keep it. I just wanted to see my dog one last time, and they denied me that opportunity.Their dismissive response in the moment, particularly the comment about her condition, left me feeling traumatized and unsupported. I share this feedback in the hope that future clients, especially those grieving deeply, are met with greater compassion and clearer communication during such vulnerable moments.
Sarah Beth Imperi
During our time of loss Faithful Companion was a comfort from the first time I called. They were kind, compassionate and, most importantly, respectful! The care they took of us and our recently departed dog was only matched by their amazing customer service. I would give 10 stars if I could. Thank you, Zach, Devyn, Dave, Josh, and everyone at Faithful Campanion.
R T
We could never thank Faithful Companions enough for being there when we lost our kitten, Smokey. He was found in a field alone, cold, shivering, with his eyes crusted closed.We gave him the warmest, safest home we could until he passed away in our arms from, presumably, Fading Kitten Syndrome.They received his remains on Saturday morning and brought him home on Sunday. Kelsey was his escort, and she is one of the sweetest people we've ever met. She explained their process and how he was treated throughout the cremation. His cremaind were placed and brought to us in a beautiful little box.We are forever grateful for Faithful Companions, and our deepest appreciation to Kelsey, for the way she handled him, and for allowing me to share pictures and a video of Smokey as the handsome, playful kitten he had been.
Jessica Schultz
This company was a subcontractor in my in-home euthanasia arrangement for my pug this summer. His remains were to be hand delivered to my home but they attempted to deliver him to the WRONG ADDRESS. They did not call me prior to delivery to confirm I was home nor a quick confirmation they had the correct address. I was informed his remains were refused by the stranger (thankfully!) and the driver would call with an ETA for a delivery on her return back to their office. She showed up without a call and did not request any form of identification from me or signature. This mistake is not okay and something that should never have occurred, especially due to the sensitivity of the delivery & irreplaceable value. I could have easily lost my dearly loved cremated companion due to them not implementing simple delivery protocols. I emailed them my concerns months ago & no response from them to date. This experience definitely made losing my pet even more difficult because of their negligence I could have lost him FORVER.
Kirsten Mullins
I tragically lost my baby girl. The only things I could scream was call Faithful Companion. This is our 3rd pup that they have cared for. I truly cannot express just how wonderful they are. The compassion, empathy, and care is amazing and it does make this process a tiny bit better. I wish I never had to know how great they are…but I’m so thankful that I do know. I don’t think I could handle this without them.
DANI FIFE
Our dearest Lou passed yesterday and between Lap Of Love & Faithful Companion- wow, were we in good hands. They guided us with compassion and empathy through the difficult process of end-of-life care. I can’t recommend both of these services enough. Thank you for your sincerity and returning our boy today with love and care!
Carrisa Loftis
My daughter’s cat was hit by a car. We were all so devastated. She decided she wanted him cremated. I had no idea what to do, so I googled and found this place. I’m so glad I did! From the moment I called, they were so helpful. They made sure the process was as comforting as possible. The very next day, we got our baby back home. I couldn’t recommend this place enough. Thank you for helping us during such a heartbreaking time ❤️
Sarah Woolverton-Mohler
We lost our 9 year old pup, Odin, to a long battle with cancer and heart disease, and chose to work with Faithful Companion Pet Cremation Services. We opted to bring him in ourselves and when we arrived (even though it was just about 30 minutes until they closed), their staff greeted us with empathy, professionalism and respect. They took our boy into a private room where we talked with them about the options, and then they let us say goodbye to him on our own. We were heartbroken and a mess of tears and their patience demonstrated the kind of humanity that we all need in difficult times. They brought our boy back home to us the next day in a beautiful box, and again, with the incredible professionalism and kindness that seems to be the cornerstone of their business practices. If anyone finds themselves in the situation of having to say goodbye to a beloved pet, I highly, highly recommend Faithful Companion. Thank you so much for your kindness.
Emily Free
Can’t recommend Faithful Companion enough. We had to say goodbye to both of our cats—Lil G and Monkey—within a few days of each other. They had both our boys back to us so quickly and made the most terrible days we’ve ever had as easy and compassionate as possible. I wouldn’t trust anyone else in Nashville! ❤️
Beth Bucek
Thank you to Faithful Companions for making this process easier on us. My husband and I have never had to go through anything like this before, and we felt at peace that Gabriel was handled with respect and care. Everyone had the perfect comforting words as we were at a loss. Our precious cat Gabriel was 16 years old, and we will never forget the amount of caring and respect that we received. A huge thank you to Russ for calling me back early before they were open and explaining the process to us. Thank you to Jennifer for helping us feel comforted and giving us some tips for telling our children. Thank you to Tom for dropping off Gabriel back at home and saying some words of comfort. Everyone was beyond professional and treated Gabriel and us as we were family. I highly recommend Faithful Companion to anyone when it comes time to need this service because you can rest assured that your fur babies will be taken care of and returned home to you with honor and respect.
Sara Kirtley
Our beloved dog Timmy passed away from cancer in his sleep. We'd never dealt with figuring out cremation services for a pet ourselves, having had all our other dogs euthanized at the vet's. I can't speak highly enough about how quickly Faithful Companion got back to us after I reached out, and how kind and helpful they were. It was so easy having them come to our house to get Timmy, and I'm so grateful to Katie and how kind she was picking him up. I felt so much better knowing he was going with her. 5 stars isn't enough for this company, I wish I could give a million.
K B
Unfortunately my 12 year old loyal companion, goofball, baby boy Dino passed away last night. To say it was an emotional day was an understatement. We recently lost our 13 yr old Babygirl exactly 2 months ago. It was difficult watching them both age and decline but I know they are up in Heaven... likely laying on the couch and eating excessive treats and peanut butter. I found this facility online and called around 830 last night. Westin was patient with me when clearly I was an emotional wreck. He had everything arranged in less than 15 minutes and gave me an ETA of pickup and vehicle description and driver name. Brittany arrived within 30 minutes. She clearly loves animals just as much as we do. She told us to take as much time as we needed to say goodbye then retrieved a stretcher and gently assisted my husband getting him loaded in the car for one last car ride. Westin called me a short time later to let me know Dino had safely arrived at the facility. Today I believe his name was Josh called me to deliver his remains. He offered me his condolences and my husband stated he also did the same when he arrived to drop Dino off at his final resting place. This has been a difficult 24 hours but I felt compelled to recognize these individuals. It has truly touched me and made this difficult process a little bit easier. Thank you for everything.Ketsana Bouttavong
Elana Velasquez
My dog unfortunately passed away on a Sunday morning and they were the only pet cremation places I could find that was open at the time. They took amazing care of me, my mom, and my dog during such a hard time. I brought my dog wrapped in a blanket in her bed and when I got there they brought a cart out to wheel her in so we wouldn’t have to carry her. They let us take are time saying goodbye and walked us through the process without pushing to sell anything. You can tell they genuinely care about the pet and the pets family! With everything that’s included and how well they took care of me and mom mom during a emotional time and how respectful they were with my dog I’d agree is was well worth the price!
Lisa Leone
I can’t express my gratitude enough to Faithful Companion in the loss of my precious cat Ivan.After I chose to send him home through LapOf Love, Another extraordinary organization which made the unbearable process bearable, I received a call the next day from the wonderful Brittany who returned my Ivan back home to me in a beautifully engraved cedar box.She went above and beyond to express compassion and genuine sincerity sharing in my grief.They included an incredibly thoughtful collection of brochures for grief support along with a rainbow bridge book mark.The level of comfort both Lap of Love and Faithful Companion has given to Ivan and I is a gift beyond measure.I would never think of sending another beloved pet home to heaven without both of these incredible organizations.Faithful Companion, thank you so much from the bottom of my heart for the beautiful caring way you help us send our fur babies home. 🙏🌈❣️
Micheal Weishampel
I can not express how well this facility and its employees handled my Cooper (great dane) . They were very kind and compassionate during the whole process . We had our sweet boy back in out home within 24 hours. That is a big help in the grieving process. They even pulled into our driveway and picked Cooper up after we had in home euthanasia by Lap of Love Nashville. Great people , great service and I am thankful they are there for it.I 100 percent reccomend this place for all of your unfortunate and devastating live of a fur baby.
Catherine Gholson
I found my dog had passed when I woke up one morning, and I was truly devastated. I didn’t know who to call, so I quickly googled some places that offered cremation services. I began calling around, but I couldn’t hide how distraught I was. Most places that answered the phone coldly rattled off their cremation prices, but when I called Faithful Companion in Nashville I had the pleasure of speaking with Dwayne. Out of all of the places I called, he was the only one who said he was so sorry for my loss and asked what my dog’s name was. He referred to him by name the entire phone call, and his reverence meant the world to me during one of the worst mornings of my life. We opted to deliver our boy to them, and Dwayne was waiting on us with a casket and a cart. He quietly helped my husband unload our dog, Samson.We were taken to a private room where we discussed options quietly. After we selected the services, Dwayne didn’t leave. He sat with us and asked about Sam. He asked how long we had him and what his favorite treats were. He asked what he liked doing, and laughed as we cried through our stories. In the end he told us he was going to take care of some paperwork, and that we could take all the time that we needed to say goodbye. He provided coloring books for my two children to help them work through pet loss, took pictures of his nose and paw in case we wanted jewelry made later, and honestly just went above and beyond to let us know that he cared.The next day Faithful Companion delivered Samson home. We had him back in less than 24 hours, and the urn and clay paw print they provided were beautiful. The paw print preserved every indention of our boy’s big old paw. The driver called me when he was ten minutes away and said he was bringing Samson home, offering to work around my schedule if need be, then humbly delivered his ashes. He too told us that he was sorry for our loss.This company blew us away with their empathy and compassion during such a heartbreaking time. I can’t speak highly enough of them. We have two more older pets, and although I dread thinking about it, I know exactly who we will be turning to when their time comes.
Megan Joy
I highly recommend Faithful Companion. They were amazing. Patient and so caring and kind. They are bringing our sweet Roo home to us. We couldn’t have asked for better in this difficult time. 💜
Todd
Incredibly Kind, caring, and compassionate staff. Responded immediately to my request and pick up and return was as easy as it could be considering the situation. You can tell that they are genuinely kind and caring individuals and they treat your pet with the upmost respect. Very reasonable prices and the paw print option was a beautiful touch.
Kelcie Daniels
I had never used or know of an at home euanasia service prior to this, but it was one of the best decision and last day experience for my sweet cat sage, after 10 yrs. She doesn't like to leave the home and was in her favorite place by my side on her last day. The vet' were SO above and beyond empathetic, professional, and loving to Sage and me on her last day. They gave us all the time we needed and thought of little touches ( a lock of her hair and a paw print hand delivered days later). Can't say enough about how great they were to us - it was 110 % worth the extra money to get this service done vs going to a dark damp scary place for her last days on earth. Highly recommend!
Thomas Bucher
I was referred to this company by a friend and this is the absolute best pet crematory. As a 20 plus year funeral director this company showed kindness, love, and compassion to my wife and I as we just recently lost our fur baby. They also were very welcoming to my other fur baby who wanted to wait on his brothers cremation. A special shout out to Dwayne and Weston, they are where God has put them for a reason. Not wanting to go back anytime soon but when I need to, this is where I will go. Thanks again for all that you do.
Talice Thomas
Faithful Companion did a phenomenal job in cremating my fur baby. They were so capassionate and provided superb customer service. I'm forever grateful for this experience. Highly recommend.
Jessica Grempler
We lost our pet unexpectedly yesterday. We had never lost a pet at home so we did not know the steps to take. I contacted faithful companion and they were amazing. Zach was so sincere and helpful. He drove an hr to pick my baby up and then drove another hour today to bring her ashes to me. He seriously made this horrible situation easier for us. We will be forever grateful.
Julie Lowry
We had the painful decision of having to put our beloved cat down yesterday because of illness. He was a rescue cat that was given away because he was "old". Trunks was a faithful lap cat and great company to my elderly mother for 12 years.Faithful Companion made this painful, hard day as easy as possible. We opted for pick up service from the vet and delivery service to our home. We received Trunk's ashes today.Faithful Companion's service was quick and professional. I feel they really get how important a family pet is and how painful it is to lose that pet. I would recommend Faithful Companion Pet Cremation Services.
Brit Bender
We used faithful companion not by our choice but through lap of love. We said goodbye to our beautiful baby girl yesterday. I joined several pet grief support groups to prepare myself. So many of them mentioned waiting a month or longer for their babies to be returned to them. To my surprise I learned we’d have our girl back in 1-2 days. Last night (our first night without her) I cried myself to sleep thinking of her body all alone at the facility wishing I had kept her home with me. But not even 24 hours after her passing we got a very respectful phone call letting us know she was ready. 30 minutes later she was home. I held her close to me for hours. I feel much better. Thank you.
Laura Brewer
I highly recommend using Faithful Companion for your pets final arrangements. They treated our family with love and care. They took care of our cherished and loved fur baby, Daisy. I can’t say thank you enough!
Mahaillie
These folks were the absolute best during this difficult time. They are very kind and calm with their communication and operations. The cremation box and paw print I received for my cat is a beautiful memorial. It was well priced and I opted for a pick up of my pet which went very smooth and definitely took the weight off needing to transport him as well thanks to Forest. Thank you!
Scott Lorden
This company is by far the most sympathetic and compassionate company I have ever dealt with. The care and professionalism they have shown me has been absolutely the best experience I had ever had loosing not only my dog but a partner.Thank you,Scott Lorden
Candy Dufrane
I cannot fully express my gratitude for Faithful Companion and their team. I suddenly lost my perfect 7 month old bunny, Woodford, and they went above and beyond. They were so compassionate, thoughtful, and caring during this terrible time of grieving. They sent a heartfelt text, a sweet voicemail, and brought my boy home as soon as possible. Faithful Companion clearly loves to provide excellent service but their attention to detail and pure love for animals is unmatched. If you ever have to make the unfortunate decision regarding your fur baby, I highly recommend Faithful Companion.
Angela Haywood
I can't say enough about this company. They were concerned, considerate and understanding during a difficult time when my chihuahua, Petey, passed on.On the practical side, they are open on the weekend, as Petey passed on a Friday night. They offer pickup at your home or vet office and provide delivery to your home by the next day. All of this at a reasonable price. I'm very happy with the service and will recommend them to everyone. Thanks so much!
Tiffany O'Donnell
This company was very professional and great customer service. They drove to my house to bring me my baby ashes. it’s worth every penny. I just want to say thank you. I know my baby girl is smiling down on me.
Dana Moore
Faithful Companion Pet Cremation Services made the worst day a bit easier. They coordinated with our mobile vet, Phoenix Veterinary Service, and all we had to focus on was loving our beloved springer spaniel, making sure she knew we were with her, and keeping her comfortable. Faithful Companion was here at our home the moment we needed them, and returned her ashes to us, so we did not have to go anywhere. They were kind, responsive and helped make it easier. Write this name down- you will want to have it when you need it.
Caitlin Stone
The people at Faithful Companion were so sweet with the remains of my great dane, Elvis. The woman who took care of him was so kind and understanding during our hard time. I received his urn within 24 hours and John spoke so kindly about his love for great danes. It was comforting knowing such loving people took care of my pet at the very end.
Jade Rivera-Martinez
My husband and I cannot be more thankful for this company than we are. There really are no words to describe how compassionate, kind, and caring the employees and this company truly are with your pets. Our pug of 13 years tragically passed away a little over a week ago and Julie and David were completely wonderful during the whole experience. They did nothing, but try to take as much care and effort with our baby that we could ever ask for, especially with how important he was to us. We decided to send him off for Necropsy and Even though that makes it hard for them to do aftercare on the pet, they were able to accommodate getting his paw prints done for us, which turned out perfectly. The urn is perfect and their willingness to work with us as much as possible was absolutely perfect. It will never bring our baby back, but it at least gives us kindness and some closure, knowing that he was taken care of so well by such wonderful people. We thank them so much and if you have to use anybody for aftercare services for your fur baby, we highly recommend this company. They will do nothing, but go out-of-the-way for you and your fur baby.
Conrad Voshen
One of the hardest decisions in life is "knowing when the time has come". The broken heart, the emptiness, the feeling of extreme loss. Grief. When we last saw our precious Charlie in his Faithful Companion box, it was comforting to know that he would be attended to with the utmost dignity. We thank you for your commitment to that. The timeliness of taking him into your care to Kelsie bringing him home lessens the anxiety of seperation. Saying Good-bye is hard enough and we're thankful for you making it just a little bit easier.Charlie is home...with God and with us.
Sarah Kervin
It's never a pleasant experience when your pet dies. I had a very unexpected death of a pet. Due to the freeze the ground could not be dug to bury the cat. I was also busy working. The staff arranged to pick up my pet from my home and then return my pet after he had been cremated so that we could spread his ashes. We were offered other keepsake items such as a storage box, paw print, we declined as we knew we wanted to spread the ashes. But they were lovely gestures. Everyone was polite and professional and went above in dealing with me when I was probably a bit of a challenge due to my availability. I really was so grateful for the service and customer service they provided. Especially during a time of grief.
Victoria Zoha
Made the whole experience effortless and easy. Everything was explained throughly in a calm environment. Super thoughtful with every word and tone of voice. Thank you so much for being here and doing this service for our scaly and fur babies.
Sharon Williford
Our sweet dog, Lenore, passed away unexpectedly this past weekend. We had never been through the experience of the sudden death of a pet nor had we ever considered cremation. The staff at Faithful companion made the experience a lot easier to handle.For starters, they showed us so much compassion and empathy both over the phone and in person. They walked us through all our options, including some available keepsake add-ons…we got the paw print keepsake which has an imprint of her actual paw molded in clay…it’s absolutely beautiful and we’re so happy to have that little piece of her with us. They thought to include little meaningful details, like allowing us to write our final words to her on her casket with a market, things that made it so much more of a personal process.They were incredibly respectful of not only us in our time of sadness but to our sweet girl as well, handling her gently and with much thoughtfulness and care as they loaded her into the casket. They were also very respectful with regard to our wishes, asking questions about what our level of comfort was through certain steps of the process, especially when they came to pick her up from our home.Faithful companion are incredibly time efficient and a lot more affordable than I was anticipating. And again, I can’t say enough wonderful things about the staff members. I have already begun to recommend them to other pet owners we know. I am incredibly grateful to this company for all they do and how much more meaningful they have made this very difficult experience.
Ashley Raines
The vet set up a private cremation service with faithful companions for our beloved 15 yr old pet at his passing. This was on a Saturday around 1 pm and the very next day our sweet boy was back home with us. I can not be more thankful for the compassionate employee who delivered him back to us. As I opened the door sobbing he so gently handed him back to me and expressed his deepest sympathy. We had no idea we would get him back so soon or that they would bring him to our home and we didn’t have to go back to the vet to get him. Thank you for this service you provide to families during such a hard time.
Samantha Hodson
I cannot thank the Faithful Companion team enough for their care! I’ve used their services 3 times now, but this past week was the first time I’ve worked with them directly as I have previously gone through my vet. They were exceptionally kind, communicative, and intentional. I worked with John at the office who brightened my day with a laugh and asked me questions about my fuzz-butt with a smile as I sat there teary eyed. Today Katie, returned my floof to me; he welcomed the love of my farmily and was so kind. Totally recommend.
Ashli Littleton
Our beloved Pepper passed away Saturday. She was about 18 years old. Got her when we moved from California to Tennessee. She stayed outside and lived a wonderful life. Faithful Companion came the same day and showed so much care and compassion. So glad I found them. They were the first I called and from the first hello I knew this was the place. Thank you so much!
S.R. C.
This is our second experience using Faithful Companion. Our first was with our beloved cat Nala and we couldn't have asked for a better service. This time, we unexpectedly lost one of our beloved dogs to metastasized cancer at 12 years old. We have been heartbroken. This week was a snow and ice nightmare and we didn't want anyone traveling...but our vet was there, went in to do the surgery for our girl Budgie, and called us with the bad news that the tumor he found was cancerous and had spread to all internal organs. We chose to let our girl go out with peaceful dreams and in no pain. Faithful Companion came to the vet office that day and picked her up. Due to the continuing snow and ice storm, we couldn't get there the next day or the next. We changed appointments several times. We received more snow on top of ice but Faithful Companion was there. We changed the appointment times again for our girl's private cremation. We wanted to be there but had other babies at home and didn't want to drive in bad weather. We were finally able to get to Faithful Companion on the fourth day. They were very accommodating as we were going to pick up roses for our girl and take our time getting to their facility in Nashville. Unfortunately, we were going to be a little late and I called them on the way and they were just so comforting and kind. We arrived and our girl was so soft and beautiful (she was a long-haired medium-sized dog). She looked so peaceful. They did not rush us and gave us all the time we needed to see our girl and put her roses with her in her crematory container. We stayed throughout the process and left with our girl's ashes. It has really helped my husband and I process the loss to have such kind and loving people handle the arrangements with Nala and our girl Budgie. When we got home, our boy dog, who is the flock guardian, came outside into the snow. My husband was taking a video of him. He was looking for Budgie, smelling around our vehicle for her and frantically still searching. He has never done this before but he began looking straight up into the sky like his eyes were following something not far overhead and then, flying around...and it seemed like he was looking at Budgie flying above him with her new angel wings. I feel at peace with losing our girl now and I will always go to Faithful Companion.
Sherleta Sanders
Kelsie was so attentive and empathetic from the phone call, acceptance of our pet's remains, as well as the explanation of services. She sat with us and welcomed us to share about our fondest time with our pup. She then allowed us time to say goodbye before discussing paperwork. The process was so simple and made us feel we honored our pup even in death. We highly recommend Faithful Companion.
Benita Lamp
I highly recommend Faithful Companions to anybody who would like to keep their pet's remains. They were very caring, empathetic and respectful. We chose to have them come pick our dog up from our home and deliver him after the process was complete. They delivered his ashes and a pretty little urn the very next day. We also got the clay paw print and it is so beautiful! Thank you so very much for taking such good care of our precious Chewie, you are great people!
Hunter Waynick
This was our first experience losing a pet & this company made the experience amazing given the circumstances. They were so sweet, kind and caring when picking him up. They were very nice when bringing him back and all phone calls too. They did amazing on his paw print and the box is beautiful. I’m so happy he’s home.
Susan Dodd
Faithful Companions took care of my cat, Bitty Bit’s,, remains. They were so professional and kind. And he was delivered back to me the following day. Will never use anyone other than them for my future needs.
Sharon Kim
My sweet dog, Coco passed away on Mother's Day this year. They took care of my family and gave us enough time to say good bye to our lovely Coco. Kelsey took her time in explaining the time process it would take to receive Coco's ashes, prices are very reasonable, they also have a variety choices of urns. I chose the upgraded one and I love it. Coco's urns came next day and the driver also took care of her and I received a text ahead of time.
Elizabeth Pourroy
Seamus was the first pet I've lost in my own arms. He was also my first pet I've had cremated. Faithful Companions made this process so easy, as easy as it could have been. Every single person I spoke to was so incredibly kind. When I got there, David helped me with such patience, grace, and we even shared some laughs over memories. I was allowed time in their facility to grieve and not once did I feel pressured or judged. I'm so happy with my experience here and would recommend them to anyone. Thank you to everyone at Faithful Companions for what you do.
Katerina Brewer
I lost my kitty Suki at the very unfortunate young age of 11 months. Never having lost a pet before and my animals being my world, this whole experience has been traumatic for me. I didnt know how the process of what to do with her and cremation worked at all. My roommate called around to find a place to go and Faithful Companion was amazing. They were so so empathetic over the phone and communicative with every part of the process.When we got there, a worker whos name im pretty sure is David, was so helpful and sweet. He walked me through everything and gave me all the time I needed to say goodbye to my baby. I felt so comfortable leaving her there that I was shocked how little time I ended up needing. I left feeling relieved and comfortable that she was in their care. Anyone who loses a pet close to them knows how hard the whole process can be. Having the compassion and respect the employee did, helped my grieving process so much and I was able to go get food and laugh a little for the first time since losing her.The most amazing part of it all was how fast the process is. They delivered her and all the paw prints I got this morning, and everything looks amazing. I only had to be without her for one night. They also included some extra stuff in the bag like a card, a rainbow bridge story, and a grief support mini book/journal that was surprisingly extremely helpful to me.Thank you all so much for helping me every step of the way through this and treating my Suki so well. Me and my cat Nova lost our best friend yesterday and today we have a beautiful memorial ❤️
Pathways 2 Solutions Inc.
Today we lost our best buddy at the age of 18 years old. Her name was Foxy and while I thought I was rescuing her 17 years ago, it was her who rescued us everyday. She saw me through the most difficult times in my life and always with unconditional love.We knew this day was coming this week and began looking for a service to honor and care for her as we have.This morning I called Faithful Companion and initially spoke to Russ. He was kind and empathic. Later when we knew the time for her to go to sleep I called back to let Faithful Companion know we would be bringing her over tonight. I spoke to Duane and he was very kind and thoughtful and expressed care for us at one of the most difficult times of our lives. When we arrived with Foxy, Davey greeted us and immediately showed smypathy for our loss. We had Foxy in our car and he got the right size box for her and brought a cart out and offered to help me lift her into the box. He took time with us, never tried to upsale any service or product, he allowed us time to think and grieve. He was knowledgable and kind. We asked if we could get some fur from her and he was most helpful. He allowed us to write messages on the box that she will remain in until the cremation tomorrow. He was not pushy and gave us all the time we wanted with Foxy to say our final good byes. I do not wish this day on my worst enemy. Our experience with Russ, Duane and Davey helped and at this point that is all there is. Thank you for your services. We hope to bring Foxy home tomorrow for the last time, no more pain or suffering and with dignity.Today we spoke to Weston about the engraving on the urns and he was so kind. Thank you Weston for being patient with us.John called to let us know they were bringing Foxy's remains to us and they were on time when they said they would be. Everything was first class and full of dignity, just how Foxy lived her life. All the staff were professional, kind and thoughtful from the first call to just now the knock at the door with Foxy's remains. No detail was too small nor kindness too much.This process is so emotional and difficult and Faithful Companion were so helpful, patient and kind. Highly recommend Faithful Companion, very compassionate, thoughtful and they give you all the time you need for this difficult time.Thank you to every staff member at Faithful Companion. We appreciate your kindness and patience.Mike and Iliana Jones
Layla Socks
I am very grateful to Davey and the staff at Faithful Companion. I’ve used the services at other pet crematoriums in the city, but this experience far exceeds the others. I am grateful for the gentle care and respect they gave my dog’s remains, and the compassion was so appreciated. I found a lot of peace at the end of a really difficult day, and it meant so much to me that they brought my dog home the very next afternoon. Thank you for taking such good care of Bodhi and our family.-TB
Marie Hughes
I will forever be grateful to Faithful Companion.This will be the second fur baby to be tenderly cared for through them.I appreciate the way they handled my precious baby from pick up at veterinarian office and the ever so fast return of her back home.They were so compassionate from my call on the way to vets and when she was brought back home.The kind gentleman who returned her was caring and not rushed to deliver and leave which was a blessing to me, That brought so much comfort to me in a way he may never know.Thank you for the way you helped me deal with my loss.Trust me you would never be disappointed with Faithful Companion.
Ayanna W.
Faithful Companion was definitely a positive in such a devastating experience. Brittany was compassionate and patient with me when I brought in my sweet baby. Tyler was just as compassionate when he delivered him back to me. They made the process less stressful. Thank you.
Robb Niebeling
We were traveling through Nashville when our darling little Yorkie suddenly required their services. I can’t say enough good about what a blessing they were to us. She was left with them Thursday afternoon, and her cremains were returned to us Friday morning. Such helpful compassionate people are rare these days. God bless you for taking care of us.
Roy Finch
My heart was broken when I had to say good bye to my little girl, Sophie (Brittany Spaniel). The staff was great. The guy that handled everything for me was compassionate, respectful, and full of patience. I highly recommend this place to anyone faced with making a cremation decision for your pet. I want to say Thank You to the staff of Faithful Companion.
Quin Clark
Yesterday, I experienced one of the worst pains I’ve ever felt in my entire life. I lost my best friend of 17 Years. I received the news of her passing while I was at work. I felt every emotion a person could possibly feel at once, and I truly didn’t know which direction to go. But I knew that I wanted to do the best I could do for my beloved friend. I am extremely happy that I was able to discover faithful companion. Kate came to me and my family, to perform the services for our lifelong companion. However I didn’t know what to expect, I didn’t know if someone was coming to just pick my dog up and take her away without a care in the world, I questioned who exactly would be arriving. I am extremely grateful and appreciative to have had met Kate, and to have had her be the one to properly lay my best friend to rest. She was EXTREMELY compassionate, she didn’t rush us through the process, she allowed us time to grieve and even consoled us as much as she could throughout her short but seemingly long time with me and my family. She even personally brought my dog home to me earlier today. And I truly appreciated that. I hate that I had to meet such a human being due to the nature of the situation, but I truly appreciated it. Losing a pet/ companion is one of the worst feelings that I’ve ever felt. And I know that anyone who has felt the same pain will agree. However Kate & Faithful Companion managed to take some of the weight away from me and my family just by being compassionate humans. Thank you all for what you do, and thank you Kate for being an amazing human and taking excellent care of my loved one. I’ll see you later Blue 💙🐶
T Frierson
Today was a sad day for our family, our beloved dog & family member, Samson passed away. Faithful Companion showed so much empathy & care to Samson & our family. It was definitely appreciated. I love that we were able to write nuggets of love to him. Thank you Faithful Companion for your services & care.❤️
Jonathan Randolph
I can not put into words the outstanding job they did for my family and the loss of our companion of 11 years. Unfortunately we lost our buddy late at night and unexpectedly. We called around until we found faithful companions and with little hesitation minimal questions they showed up late at night and helped us arrange and set up the whole process to have him cremated, at half the cost of other companies. The lady that helped us was extremely sweet and patient! I couldn’t ask for a better company to assist with this process. Words just don’t explain how awesome they are and how grateful we are to have them take care of our buddy. Thank you for everything!!
Julieanna Violet
In this awful time of grief they showed us care and compassion. Insured us that our baby would be handled with the utmost respect and love, the information they provided and the options were amazing. With all the darkness of losing our baby they held a candle and showed us what way we could go forward, Even gave us a small book on grief support guide, with the suicide prevention hotline number, it's nice to know that they handled it as seriously as it was. My fiance even watched the delivery driver handle the vehicle with care, coming to very slow turns and a very slow stop knowing he was handling someone's baby. Thank you Faithful companion❤️
Nicole Binkley
I didn't get employees name, but the gentleman that delivered our precious baby girl to us this morning was so nice and caring!! I recommend this place for anyone that loses a precious fur baby! They did amazing job! They picked our baby girl up from the vet. I truly believe they handled our baby girl preciously as they did what they had to do with her. I would like to thank everyone at this company!!! If you ever need cremation for your fur baby this is the company I recommend 100%!!!Faithful CompanionThank you for everything!!!!
Beth Bucek
Thank you to Faithful Companions for making this process easier on us. My husband and I have never had to go through anything like this before, and we felt at peace that Gabriel was handled with respect and care. Everyone had the perfect comforting words as we were at a loss. Our precious cat Gabriel was 16 years old, and we will never forget the amount of caring and respect that we received. A huge thank you to Russ for calling me back early before they were open and explaining the process to us. Thank you to Jennifer for helping us feel comforted and giving us some tips for telling our children. Thank you to Tom for dropping off Gabriel back at home and saying some words of comfort. Everyone was beyond professional and treated Gabriel and us as we were family. I highly recommend Faithful Companion to anyone when it comes time to need this service because you can rest assured that your fur babies will be taken care of and returned home to you with honor and respect.
Sara Kirtley
Our beloved dog Timmy passed away from cancer in his sleep. We'd never dealt with figuring out cremation services for a pet ourselves, having had all our other dogs euthanized at the vet's. I can't speak highly enough about how quickly Faithful Companion got back to us after I reached out, and how kind and helpful they were. It was so easy having them come to our house to get Timmy, and I'm so grateful to Katie and how kind she was picking him up. I felt so much better knowing he was going with her. 5 stars isn't enough for this company, I wish I could give a million.
K B
Unfortunately my 12 year old loyal companion, goofball, baby boy Dino passed away last night. To say it was an emotional day was an understatement. We recently lost our 13 yr old Babygirl exactly 2 months ago. It was difficult watching them both age and decline but I know they are up in Heaven... likely laying on the couch and eating excessive treats and peanut butter. I found this facility online and called around 830 last night. Westin was patient with me when clearly I was an emotional wreck. He had everything arranged in less than 15 minutes and gave me an ETA of pickup and vehicle description and driver name. Brittany arrived within 30 minutes. She clearly loves animals just as much as we do. She told us to take as much time as we needed to say goodbye then retrieved a stretcher and gently assisted my husband getting him loaded in the car for one last car ride. Westin called me a short time later to let me know Dino had safely arrived at the facility. Today I believe his name was Josh called me to deliver his remains. He offered me his condolences and my husband stated he also did the same when he arrived to drop Dino off at his final resting place. This has been a difficult 24 hours but I felt compelled to recognize these individuals. It has truly touched me and made this difficult process a little bit easier. Thank you for everything.Ketsana Bouttavong
Elana Velasquez
My dog unfortunately passed away on a Sunday morning and they were the only pet cremation places I could find that was open at the time. They took amazing care of me, my mom, and my dog during such a hard time. I brought my dog wrapped in a blanket in her bed and when I got there they brought a cart out to wheel her in so we wouldn’t have to carry her. They let us take are time saying goodbye and walked us through the process without pushing to sell anything. You can tell they genuinely care about the pet and the pets family! With everything that’s included and how well they took care of me and mom mom during a emotional time and how respectful they were with my dog I’d agree is was well worth the price!
Lisa Leone
I can’t express my gratitude enough to Faithful Companion in the loss of my precious cat Ivan.After I chose to send him home through LapOf Love, Another extraordinary organization which made the unbearable process bearable, I received a call the next day from the wonderful Brittany who returned my Ivan back home to me in a beautifully engraved cedar box.She went above and beyond to express compassion and genuine sincerity sharing in my grief.They included an incredibly thoughtful collection of brochures for grief support along with a rainbow bridge book mark.The level of comfort both Lap of Love and Faithful Companion has given to Ivan and I is a gift beyond measure.I would never think of sending another beloved pet home to heaven without both of these incredible organizations.Faithful Companion, thank you so much from the bottom of my heart for the beautiful caring way you help us send our fur babies home. 🙏🌈❣️
Micheal Weishampel
I can not express how well this facility and its employees handled my Cooper (great dane) . They were very kind and compassionate during the whole process . We had our sweet boy back in out home within 24 hours. That is a big help in the grieving process. They even pulled into our driveway and picked Cooper up after we had in home euthanasia by Lap of Love Nashville. Great people , great service and I am thankful they are there for it.I 100 percent reccomend this place for all of your unfortunate and devastating live of a fur baby.
Catherine Gholson
I found my dog had passed when I woke up one morning, and I was truly devastated. I didn’t know who to call, so I quickly googled some places that offered cremation services. I began calling around, but I couldn’t hide how distraught I was. Most places that answered the phone coldly rattled off their cremation prices, but when I called Faithful Companion in Nashville I had the pleasure of speaking with Dwayne. Out of all of the places I called, he was the only one who said he was so sorry for my loss and asked what my dog’s name was. He referred to him by name the entire phone call, and his reverence meant the world to me during one of the worst mornings of my life. We opted to deliver our boy to them, and Dwayne was waiting on us with a casket and a cart. He quietly helped my husband unload our dog, Samson.We were taken to a private room where we discussed options quietly. After we selected the services, Dwayne didn’t leave. He sat with us and asked about Sam. He asked how long we had him and what his favorite treats were. He asked what he liked doing, and laughed as we cried through our stories. In the end he told us he was going to take care of some paperwork, and that we could take all the time that we needed to say goodbye. He provided coloring books for my two children to help them work through pet loss, took pictures of his nose and paw in case we wanted jewelry made later, and honestly just went above and beyond to let us know that he cared.The next day Faithful Companion delivered Samson home. We had him back in less than 24 hours, and the urn and clay paw print they provided were beautiful. The paw print preserved every indention of our boy’s big old paw. The driver called me when he was ten minutes away and said he was bringing Samson home, offering to work around my schedule if need be, then humbly delivered his ashes. He too told us that he was sorry for our loss.This company blew us away with their empathy and compassion during such a heartbreaking time. I can’t speak highly enough of them. We have two more older pets, and although I dread thinking about it, I know exactly who we will be turning to when their time comes.
Megan Joy
I highly recommend Faithful Companion. They were amazing. Patient and so caring and kind. They are bringing our sweet Roo home to us. We couldn’t have asked for better in this difficult time. 💜
Todd
Incredibly Kind, caring, and compassionate staff. Responded immediately to my request and pick up and return was as easy as it could be considering the situation. You can tell that they are genuinely kind and caring individuals and they treat your pet with the upmost respect. Very reasonable prices and the paw print option was a beautiful touch.
Kelcie Daniels
I had never used or know of an at home euanasia service prior to this, but it was one of the best decision and last day experience for my sweet cat sage, after 10 yrs. She doesn't like to leave the home and was in her favorite place by my side on her last day. The vet' were SO above and beyond empathetic, professional, and loving to Sage and me on her last day. They gave us all the time we needed and thought of little touches ( a lock of her hair and a paw print hand delivered days later). Can't say enough about how great they were to us - it was 110 % worth the extra money to get this service done vs going to a dark damp scary place for her last days on earth. Highly recommend!
Amy Pearson
Thank you for taking care of our beloved kitty.Such a beautiful tribute they made for her. They should be very proud of their compassionate nature, and I would highly recommend them to anyone who would need these services. It was a very sad time for us, but their caring nature made it so much easier. Thank you again.
Dyllon Freeman
Recently had to put my hedgie baby to rest. Faithful Companion did a beautiful job arranging and bringing her back to me. The quality, respect and care they put into their service is greatly appreciated and I can't thank them enough for that. Tyler who delivered her to me was wonderful and the whole experience was good in spite of it being such a hard time for me. Thank you guys.
Greg Gibson
the lady that delivered our dog, briley, ashes was very professional, sensitive and caring. Simone is a wonderful person and is a VALUABLE employee to faithful companion i am sure. she took the time to talk to us and console us. awesome lady!!!
Christina Miller
I don't know how to express the depth of my gratitude for the staff at Faithful Companion, especially Josh.He brought my Baby home to me within 24hrs of her leaving with Lap of Love. His patience and compassion when he returned her to me was so comforting and having her home so quickly brought me some peace. I pray it is a long time before I need your services again but when we do there is no one else I can imagine trusting them with!
Hope Shacklock
We unexpectedly lost our kitty Riley, she was a member of our family and we were devastated. I can not tell you how compassionate the staff was, they were incredible. They made a traumatic situation a little more manageable. From the time I called until they delivered her back home we were handled with great care. We are thankful for the communication and how quickly she was able to be back home. If your ever in this situation, Faithful Companion will certainly go above and beyond.
Tonia Pryor
My Smokey left me today. He was taken here and the compassion from the workers meant alot to me and my family. They treated my Smokey as if he had been known by them personally. They reassured me more than once that he was in good hands and the great care that they'd give him.
Misty Dalton
12/26/23 These guys were awesome from the time they answered the phone. Darrell walked me through their process. Took the time to ask about my furry family member and look at pictures. They had makers to so that I could write my final messages to my faithful cat “Spanky” of 15 years, on the box he was to be cremated in.12/27/23 The lady that delivered Spanky back home where he belonged was just as sweet, caring, and understanding.These guys truly understood the assignment! From a 20 years veteran of hospice work, Thank you for what you do!
Lynne Liko
Our precious boy died unexpectedly, so I am so very grateful that Faithful Companion Pet Cremation Services exists. If you ever find yourself in this heartbreaking situation, I highly recommend them. We had Zeke's ashes delivered to our home within 24 hours of his passing. Zach was kind and courteous when he delivered Zeke home to us. The shock and grief of our beloved boy's death was made so much more manageable with Faithful Companion's services. We were never solicited with a hard sell, or upsell of anything. Their consideration and affordability is appreciated more than I can say.
Summer Sunshine
My family lost our Ricky Roo Roo, our beagle boy of 13.5 years, and Faithful Companion went above and beyond to make sure that he was given the upmost respect and honor he deserved. His loss has been so hard, he was with me during the loss of my daughter, slept on my pillow his whole life, he was my best friend.Duane was the gentlemen that assisted our family during the process and he did a fantastic job. He was so nice brought comfort to our shattered hearts. We chose a private cremation and I’m so thankful we did. It helped to bring closure and healing. Thank you all so much. I highly recommend Faithful Companion. 🐾🐶
Julie
Very professional staff and wonderful experience. At one of the hardest times in life having people like this is a blessing. Our sweet dog passed away at home, he hated when I left him and I didn't want to leave him at a strange place and wait for days to receive his ashes. Faithful Companion was able to get us in within an hour of calling and allowed me and my son to wait until cremation was complete so we could bring him straight home. Everyone was so compassionate, thank you so much for making this difficult day a little easier.
Tiffany O'Donnell
This company was very professional and great customer service. They drove to my house to bring me my baby ashes. it’s worth every penny. I just want to say thank you. I know my baby girl is smiling down on me.
Dana Moore
Faithful Companion Pet Cremation Services made the worst day a bit easier. They coordinated with our mobile vet, Phoenix Veterinary Service, and all we had to focus on was loving our beloved springer spaniel, making sure she knew we were with her, and keeping her comfortable. Faithful Companion was here at our home the moment we needed them, and returned her ashes to us, so we did not have to go anywhere. They were kind, responsive and helped make it easier. Write this name down- you will want to have it when you need it.
Caitlin Stone
The people at Faithful Companion were so sweet with the remains of my great dane, Elvis. The woman who took care of him was so kind and understanding during our hard time. I received his urn within 24 hours and John spoke so kindly about his love for great danes. It was comforting knowing such loving people took care of my pet at the very end.
Jade Rivera-Martinez
My husband and I cannot be more thankful for this company than we are. There really are no words to describe how compassionate, kind, and caring the employees and this company truly are with your pets. Our pug of 13 years tragically passed away a little over a week ago and Julie and David were completely wonderful during the whole experience. They did nothing, but try to take as much care and effort with our baby that we could ever ask for, especially with how important he was to us. We decided to send him off for Necropsy and Even though that makes it hard for them to do aftercare on the pet, they were able to accommodate getting his paw prints done for us, which turned out perfectly. The urn is perfect and their willingness to work with us as much as possible was absolutely perfect. It will never bring our baby back, but it at least gives us kindness and some closure, knowing that he was taken care of so well by such wonderful people. We thank them so much and if you have to use anybody for aftercare services for your fur baby, we highly recommend this company. They will do nothing, but go out-of-the-way for you and your fur baby.
Conrad Voshen
One of the hardest decisions in life is "knowing when the time has come". The broken heart, the emptiness, the feeling of extreme loss. Grief. When we last saw our precious Charlie in his Faithful Companion box, it was comforting to know that he would be attended to with the utmost dignity. We thank you for your commitment to that. The timeliness of taking him into your care to Kelsie bringing him home lessens the anxiety of seperation. Saying Good-bye is hard enough and we're thankful for you making it just a little bit easier.Charlie is home...with God and with us.
Sarah Kervin
It's never a pleasant experience when your pet dies. I had a very unexpected death of a pet. Due to the freeze the ground could not be dug to bury the cat. I was also busy working. The staff arranged to pick up my pet from my home and then return my pet after he had been cremated so that we could spread his ashes. We were offered other keepsake items such as a storage box, paw print, we declined as we knew we wanted to spread the ashes. But they were lovely gestures. Everyone was polite and professional and went above in dealing with me when I was probably a bit of a challenge due to my availability. I really was so grateful for the service and customer service they provided. Especially during a time of grief.
Victoria Zoha
Made the whole experience effortless and easy. Everything was explained throughly in a calm environment. Super thoughtful with every word and tone of voice. Thank you so much for being here and doing this service for our scaly and fur babies.
Sharon Williford
Our sweet dog, Lenore, passed away unexpectedly this past weekend. We had never been through the experience of the sudden death of a pet nor had we ever considered cremation. The staff at Faithful companion made the experience a lot easier to handle.For starters, they showed us so much compassion and empathy both over the phone and in person. They walked us through all our options, including some available keepsake add-ons…we got the paw print keepsake which has an imprint of her actual paw molded in clay…it’s absolutely beautiful and we’re so happy to have that little piece of her with us. They thought to include little meaningful details, like allowing us to write our final words to her on her casket with a market, things that made it so much more of a personal process.They were incredibly respectful of not only us in our time of sadness but to our sweet girl as well, handling her gently and with much thoughtfulness and care as they loaded her into the casket. They were also very respectful with regard to our wishes, asking questions about what our level of comfort was through certain steps of the process, especially when they came to pick her up from our home.Faithful companion are incredibly time efficient and a lot more affordable than I was anticipating. And again, I can’t say enough wonderful things about the staff members. I have already begun to recommend them to other pet owners we know. I am incredibly grateful to this company for all they do and how much more meaningful they have made this very difficult experience.
Ashley Raines
The vet set up a private cremation service with faithful companions for our beloved 15 yr old pet at his passing. This was on a Saturday around 1 pm and the very next day our sweet boy was back home with us. I can not be more thankful for the compassionate employee who delivered him back to us. As I opened the door sobbing he so gently handed him back to me and expressed his deepest sympathy. We had no idea we would get him back so soon or that they would bring him to our home and we didn’t have to go back to the vet to get him. Thank you for this service you provide to families during such a hard time.
Samantha Hodson
I cannot thank the Faithful Companion team enough for their care! I’ve used their services 3 times now, but this past week was the first time I’ve worked with them directly as I have previously gone through my vet. They were exceptionally kind, communicative, and intentional. I worked with John at the office who brightened my day with a laugh and asked me questions about my fuzz-butt with a smile as I sat there teary eyed. Today Katie, returned my floof to me; he welcomed the love of my farmily and was so kind. Totally recommend.
Casey Riley
I can't say enough good things about Faithful Companion! We lost our 14 year old lab very unexpectedly at night. They not only were very quick to get to our home, but they were extremely professional and respectful of the death of our beloved pet. I don't know what we would have done without them. They also got her ashes back to us by lunch the next day. Their service allowed us to mourn the loss of our pet and we are forever grateful for them!
Anne Bush
I had to make the difficult decision to say goodbye to my 21 year old cat. I had never heard of Faithful Companion, the vet referred us. I got him home the next day and the lady who brought him back home (I believe said her name was Katie) was so compassionate and talked to me for a while. I also appreciated the book on Grief Support, the book mark and the sweet card. I am telling all my pet owners about your wonderful service. Thank you!
Abbey Leonard
By far the most compassionate, caring, professional, and sympathetic people to work with during the most difficult time after losing my dog after 17yrs. I highly recommend them.
Helen Rogers
I cannot thank Faithful Companion enough for the level of kindness and compassion they provide. Saying goodbye to a pet will always be incredibly difficult, but knowing Manny was in great hands gave me so much peace of mind. The team at Faithful Companion took such great care of my Manny and I could not be more grateful for them. Him and his beautiful clay paw print were home with me in less than 24 hours.
Kristina Beaty
I lost my dog Emmy in June after finding out she was sick with a heart problem back in December. We unexpectedly found out that she had developed cancer in multiple spots during a routine heart check up. It broke my heart but, I had to make the appointment sooner than we were expecting to. Even knowing since December that she was sick, I still wasn’t prepared and knew nothing about how private cremation processes work either. I must have called faithful companions at least 3-4 times from the day I made the appointment with my vet, up until the day following it. They answered all of my questions with genuine care and support each time, she was picked up and brought back to me in a day. She came back in a wooden box urn, with a matching stand for her clay paw print, grief support material and the rainbow bridge poem. I would absolutely trust them with any of my pets in the future.
Casey Stanley
So glad we used Faithful Companion which was set up by our Vets office. The more I read about their company and their practices the more comfort I felt knowing our sweet Elsa was going to be treated well throughout the process. We will forever cherish her unique polydactyl paw print molding we received with her box ❤️
Ashley Carey
I wish I could remember the sweet man who helped me on the worst day of my life.. there was nothing he could say to make it better but he did bring us laughs remembering my boy. He was kind, compassionate, and I couldn’t have asked for better service. The prices are high but that’s anywhere and it’s worth it knowing my boy was treated with compassion and kindness after leaving us. I really really appreciate them!
Audra Brickey
I can’t say enough good things about this company. We recently lost our beloved baby. The sympathy, understanding, and pure kindness this company provided was outstanding. They even had our girl returned to us the next morning! Thank you so much Faithful Companions!
Julie Taylor
We just lost our boy Colt of 12 years yesterday. Everyone at Faithful Companion has been extremely compassionate and has made this loss of ours much easier. From greeting me when dropping him off to setting up his arrangements to dropping him off at home, everyone has been wonderful. I know he was in great hands. Thank you so much for taking care of our boy!!
Crystal Farley
Faithful Companion are by far the best experience I've had concerning the loss of a pet. They were so compassionate from start to finish in handling my ferret baby, Gidget. From the initial phone call, to the in-person assurance that she would never be left alone, to the delivery of my baby back to my home, their service is exemplary, and I will not even consider using anyone else for future needs. The clay pawprint is beautiful, and is a wonderful keepsake of my baby. Super fast service meant that my Gidget was back home with us the very next day. You all are amazing, and offered us so much compassion, comfort, and respect. Thank you so much for taking such good care of my sweet girl. ❤️
Layla Socks
I am very grateful to Davey and the staff at Faithful Companion. I’ve used the services at other pet crematoriums in the city, but this experience far exceeds the others. I am grateful for the gentle care and respect they gave my dog’s remains, and the compassion was so appreciated. I found a lot of peace at the end of a really difficult day, and it meant so much to me that they brought my dog home the very next afternoon. Thank you for taking such good care of Bodhi and our family.-TB
Marie Hughes
I will forever be grateful to Faithful Companion.This will be the second fur baby to be tenderly cared for through them.I appreciate the way they handled my precious baby from pick up at veterinarian office and the ever so fast return of her back home.They were so compassionate from my call on the way to vets and when she was brought back home.The kind gentleman who returned her was caring and not rushed to deliver and leave which was a blessing to me, That brought so much comfort to me in a way he may never know.Thank you for the way you helped me deal with my loss.Trust me you would never be disappointed with Faithful Companion.
Ayanna W.
Faithful Companion was definitely a positive in such a devastating experience. Brittany was compassionate and patient with me when I brought in my sweet baby. Tyler was just as compassionate when he delivered him back to me. They made the process less stressful. Thank you.
Robb Niebeling
We were traveling through Nashville when our darling little Yorkie suddenly required their services. I can’t say enough good about what a blessing they were to us. She was left with them Thursday afternoon, and her cremains were returned to us Friday morning. Such helpful compassionate people are rare these days. God bless you for taking care of us.
Roy Finch
My heart was broken when I had to say good bye to my little girl, Sophie (Brittany Spaniel). The staff was great. The guy that handled everything for me was compassionate, respectful, and full of patience. I highly recommend this place to anyone faced with making a cremation decision for your pet. I want to say Thank You to the staff of Faithful Companion.
Quin Clark
Yesterday, I experienced one of the worst pains I’ve ever felt in my entire life. I lost my best friend of 17 Years. I received the news of her passing while I was at work. I felt every emotion a person could possibly feel at once, and I truly didn’t know which direction to go. But I knew that I wanted to do the best I could do for my beloved friend. I am extremely happy that I was able to discover faithful companion. Kate came to me and my family, to perform the services for our lifelong companion. However I didn’t know what to expect, I didn’t know if someone was coming to just pick my dog up and take her away without a care in the world, I questioned who exactly would be arriving. I am extremely grateful and appreciative to have had met Kate, and to have had her be the one to properly lay my best friend to rest. She was EXTREMELY compassionate, she didn’t rush us through the process, she allowed us time to grieve and even consoled us as much as she could throughout her short but seemingly long time with me and my family. She even personally brought my dog home to me earlier today. And I truly appreciated that. I hate that I had to meet such a human being due to the nature of the situation, but I truly appreciated it. Losing a pet/ companion is one of the worst feelings that I’ve ever felt. And I know that anyone who has felt the same pain will agree. However Kate & Faithful Companion managed to take some of the weight away from me and my family just by being compassionate humans. Thank you all for what you do, and thank you Kate for being an amazing human and taking excellent care of my loved one. I’ll see you later Blue 💙🐶
T Frierson
Today was a sad day for our family, our beloved dog & family member, Samson passed away. Faithful Companion showed so much empathy & care to Samson & our family. It was definitely appreciated. I love that we were able to write nuggets of love to him. Thank you Faithful Companion for your services & care.❤️
Jonathan Randolph
I can not put into words the outstanding job they did for my family and the loss of our companion of 11 years. Unfortunately we lost our buddy late at night and unexpectedly. We called around until we found faithful companions and with little hesitation minimal questions they showed up late at night and helped us arrange and set up the whole process to have him cremated, at half the cost of other companies. The lady that helped us was extremely sweet and patient! I couldn’t ask for a better company to assist with this process. Words just don’t explain how awesome they are and how grateful we are to have them take care of our buddy. Thank you for everything!!
Julieanna Violet
In this awful time of grief they showed us care and compassion. Insured us that our baby would be handled with the utmost respect and love, the information they provided and the options were amazing. With all the darkness of losing our baby they held a candle and showed us what way we could go forward, Even gave us a small book on grief support guide, with the suicide prevention hotline number, it's nice to know that they handled it as seriously as it was. My fiance even watched the delivery driver handle the vehicle with care, coming to very slow turns and a very slow stop knowing he was handling someone's baby. Thank you Faithful companion❤️
Nicole Binkley
I didn't get employees name, but the gentleman that delivered our precious baby girl to us this morning was so nice and caring!! I recommend this place for anyone that loses a precious fur baby! They did amazing job! They picked our baby girl up from the vet. I truly believe they handled our baby girl preciously as they did what they had to do with her. I would like to thank everyone at this company!!! If you ever need cremation for your fur baby this is the company I recommend 100%!!!Faithful CompanionThank you for everything!!!!
Melissa M
Faithful Companion and their team are the best. They are so caring and compassionate. They made a difficult time much more bearable. I am so very thankful for them and the services that they provide.
Taylor Razzani
My sister works for a pet cremation company back home (in NY) and our hope was to have her handle our Luna's cremation. Unfortunately, that didn't work out, but thankfully Faithful Companion was there. Their professionalism, kindness, and compassion was greatly appreciated and definitely needed when it was time to say goodbye. The urn and vessel necklace are so beautiful and they also got some great ink prints or her paws and nose. They also added a booklet on grief that is very relevant and helpful during such a difficult time.
Allana Anderson
Jason personally drove 45 minutes out of the way to come pick up our 200 pound baby from our house and was very kind and caring. Besides doing I think he said 200 cremations before, he was patient and thorough with my questions that he has probably been asked a hundred times before. I picked my dog up the next day and he Kindly showed me all of the process while I was there. My dog was too big for the standard urn so he upgraded us for no charge. They treat every pet with the respect of any human cremation. They were very helpful. I highly recommend their services.
Lisa Cowell
My husband and I cannot express how wonderful the staff treated us during this stressful time. David greeted us outside, ready to assist in whatever way we needed him to. He explained everything to us, no pressure. Our beloved Scout was back home within 24 hours and the woman who brought Scout home was so kind and caring. (Didn’t get her name, too many tears) We highly recommend them.
Layla Parker
They are the sweetest people I’ve ever met. They were so compassionate and just tried so hard to make sure I was happy with everything I was getting with my baby. This was by far the worst day of my life and them being so sweet and caring really helped. They gave me privacy in a separate room to spend time with my baby one last time and took as much time as I needed. I wish nothing but the best for these people. You guys really are amazing, thank you from the bottom of my heart.
Tristy Hoogacker
You all were so compassionate in the handling of Pogo. We really love how kind everyone was from the person who called because there was an issue with our card, to the dispatcher who called us. The lady that brought him home was just the sweetest person. She stayed and talked with us a few minutes about Pogo as well as our other pets. Thank you so much for making a difficult process so much easier.
Jessica Buckley
I just want to say how much I appreciate Faithful Companions and especially Russ. He was so sweet and professional during the whole process. The main thing I will always remember is as soon as he heard my baby had passed he wanted to know his name and he never called him anything but Roscoe the whole time. We called another place and their first question was how much did he weigh. We decided to go with Faithful Companions and I am so glad we did. This was one of the hardest things I have ever had to do and Russ made things as easy as possible for me. Thank you for everything.
Rebecca B
Our chihuahuas, Hercules and Zeus were our babies for 17 years. Losing them within a month of each other was devastating. Words cannot express how grateful we are for Faithful Companion. Their staff is truly amazing. They came to our house the same day our babies passed and treated our family and our beloved pets with respect, heartfelt compassion and so much kindness. Thank you Faithful Companion for being there during such a difficult time in our lives.
Frank Middleton
The staff at Faithful Companion are very caring and understanding. We/I brought Juliet in for a witness cremation and everything was explained as they took the steps needed for the process. David was very friendly and happily answered all my question! I initially spoke with Russ several times on phone (finally got to meet in person when we brought Juliet in) and was also very friendly! HIGHLY recommended!Very profession at what they do!
Vicky W. Corkwell
A very hard time saying goodbye to our sweet boy Jack-Jack of 14 yrs. From the gentleman that took my call to Britney in the office, they were all very compassionate, caring and professional. We highly recommend them!!Mark & Vicky CorkwellHartsville TN.
Amy Pearson
Thank you for taking care of our beloved kitty.Such a beautiful tribute they made for her. They should be very proud of their compassionate nature, and I would highly recommend them to anyone who would need these services. It was a very sad time for us, but their caring nature made it so much easier. Thank you again.
Dyllon Freeman
Recently had to put my hedgie baby to rest. Faithful Companion did a beautiful job arranging and bringing her back to me. The quality, respect and care they put into their service is greatly appreciated and I can't thank them enough for that. Tyler who delivered her to me was wonderful and the whole experience was good in spite of it being such a hard time for me. Thank you guys.
Greg Gibson
the lady that delivered our dog, briley, ashes was very professional, sensitive and caring. Simone is a wonderful person and is a VALUABLE employee to faithful companion i am sure. she took the time to talk to us and console us. awesome lady!!!
Christina Miller
I don't know how to express the depth of my gratitude for the staff at Faithful Companion, especially Josh.He brought my Baby home to me within 24hrs of her leaving with Lap of Love. His patience and compassion when he returned her to me was so comforting and having her home so quickly brought me some peace. I pray it is a long time before I need your services again but when we do there is no one else I can imagine trusting them with!
Hope Shacklock
We unexpectedly lost our kitty Riley, she was a member of our family and we were devastated. I can not tell you how compassionate the staff was, they were incredible. They made a traumatic situation a little more manageable. From the time I called until they delivered her back home we were handled with great care. We are thankful for the communication and how quickly she was able to be back home. If your ever in this situation, Faithful Companion will certainly go above and beyond.
Tonia Pryor
My Smokey left me today. He was taken here and the compassion from the workers meant alot to me and my family. They treated my Smokey as if he had been known by them personally. They reassured me more than once that he was in good hands and the great care that they'd give him.
Misty Dalton
12/26/23 These guys were awesome from the time they answered the phone. Darrell walked me through their process. Took the time to ask about my furry family member and look at pictures. They had makers to so that I could write my final messages to my faithful cat “Spanky” of 15 years, on the box he was to be cremated in.12/27/23 The lady that delivered Spanky back home where he belonged was just as sweet, caring, and understanding.These guys truly understood the assignment! From a 20 years veteran of hospice work, Thank you for what you do!
Lynne Liko
Our precious boy died unexpectedly, so I am so very grateful that Faithful Companion Pet Cremation Services exists. If you ever find yourself in this heartbreaking situation, I highly recommend them. We had Zeke's ashes delivered to our home within 24 hours of his passing. Zach was kind and courteous when he delivered Zeke home to us. The shock and grief of our beloved boy's death was made so much more manageable with Faithful Companion's services. We were never solicited with a hard sell, or upsell of anything. Their consideration and affordability is appreciated more than I can say.
Summer Sunshine
My family lost our Ricky Roo Roo, our beagle boy of 13.5 years, and Faithful Companion went above and beyond to make sure that he was given the upmost respect and honor he deserved. His loss has been so hard, he was with me during the loss of my daughter, slept on my pillow his whole life, he was my best friend.Duane was the gentlemen that assisted our family during the process and he did a fantastic job. He was so nice brought comfort to our shattered hearts. We chose a private cremation and I’m so thankful we did. It helped to bring closure and healing. Thank you all so much. I highly recommend Faithful Companion. 🐾🐶
Julie
Very professional staff and wonderful experience. At one of the hardest times in life having people like this is a blessing. Our sweet dog passed away at home, he hated when I left him and I didn't want to leave him at a strange place and wait for days to receive his ashes. Faithful Companion was able to get us in within an hour of calling and allowed me and my son to wait until cremation was complete so we could bring him straight home. Everyone was so compassionate, thank you so much for making this difficult day a little easier.
Kimberlee Crafton
After falling ill, our precious baby Rocky was needing to be put down. He was my certified ESA. He helped through some of the hardest times. We adopted him after someone had given up on him after declawing him. He was my baby. We decided to have him cremated to forever hold him and to never leave him. We dropped him off on Sunday and received the call on Monday that his ashes were ready to be picked up. They made sure to get his little paw print and get him back to us quickly! I wouldn't have had it any other way. They included a sweet bookmark on the rainbow bridge. This place is caring, efficient and they truly care about you and your furrbaby. Faithful companion, thank you from the bottom of my heart for taking the best absolute care of him and getting him home quickly! ❤️
Kwyn Bridges
I would give 100 stars if I could. I had to make the heart shattering decision to say goodbye to my 14 year old cat Rufus today. I can’t even begin to express how forever grateful I am to have found Faithful Companion. Everyone I talked to at the Nashville TN location was simply amazing. I chose to stay with Rufus during his private cremation and witness his journey. Zack was so wonderful, kind and compassionate as he talked me through everything he was doing every step of the way. I was able to bring Rufus back home with me about an hour after our arrival. Thank you so much, your kindness and respect for my fur baby means so much!
Rhonda Hunt
Yesterday, our 15 year old chihuahua mix passed away unexpectedly. I cannot explain how appreciative I am of everyone at Faithful Companion. They made going through such a hard time a bit easier with their kindness and compassion.They picked my Petie up from our house and brought him home today which was less than 24 hours. To know they took such good care of Petie is priceless to me.
Mary Perrine
Exceptional care and professionalism. They walked us through the cremation process for our 16 year old dog who passed away. They showed up when they said they would with the level of care expected for any family member. They returned him to us the next morning. The urn and bag were good quality. I was very impressed with everyone we spoke with and with every team member we met. Thank you for helping us during this tough time.
Laura Blevins
I was really appreciative of the level of respect, kindness, and gentleness my husband and I received when we arrived with our cat, Pumpkin.Russ is a top notch guy. He welcomed us with kind words and a gentleness that I will never forget. He explained our options to us and also told us we can ask as many, or as little questions as we liked.I said he could go ahead and explain the process as he went through it, and he did in a very gentle and tasteful manner.My husband and I were extremely impressed and comforted by Russ and the whole process at Faithful Companion.Thank you so much for everything.
Julie Magnini
We lost our 4 month old baby Sphynx kitten, Ike. I can’t say enough good things about them. I called the number at like 12am on the night he died, sobbing and hysterical, trying to get it together, thinking I was going to leave a message for them to call me in the morning. I guess they forget to send the phones to night mode, so a man answered, and I explained what happened and I never did get it together so I was still sobbing, and I felt bad that I had probably woken him up, but he listened and had amazing empathy. He could have just said, hey, we’re closed, I’ll take a msg, but he was a stranger that listened to me sob. I hope it’s a million years before I ever need their services again, but I would definitely recommend them.
Sandra Fortune
I would recommend Faithful Companion for anyone going through the sorrow of losing a beloved pal. They picked him up from our Vet and brought him home to our door next day. John delivered Zack and spent a few minutes with us for support. What a wonderful thing to do. Thank you, the Fortunes
Jacob Galloway
We lost our baby after 15+ years this Memorial day, and we are still trying to live with the fact that our baby is no longer here with us in the flesh.Faithful Companion Pet Cremation has made the mourning process more bearable for our family this time around.I wish I knew this place existed when we had to have Nolla's life long partner and our other baby Zeus cremated about 5 years ago.After reading the reviews of FCPC I told my wife that I wanted Nolla's procedure to be done by them when it was time.My wife handled making all of the arrangements, and said that the gentleman she spoke with as well as the young lady who came to pick Nolla up were amazing to deal with.The gentleman who brought our baby home while we didn't have a long conversation was very friendly, and It seems that the people who are running FCPC really care about your loss.My wife initially called around 2 a.m Monday morning, and left a message of our situation. I believe it was 8:05 Monday morning when we received the return call that's about 5 mins or so after they open on a federal holiday mind you. By 8:45 a.m our baby was being picked up by a caring young lady who transported her in a very humane and caring manner. Just over 24hrs later we had our baby back home with us, and that is a blessing from God in our opinion.I say all that to say this. If you ever find yourself in need of pet cremation services do yourself and anyone else grieving the loss a huge favor and call Faithful Companion Pet Cremation you will not be disappointed.Our family is forever grateful for the way this company, and the 2 amazing people we dealt with has helped us through this very unfortunate time.Thank you from the bottom of our hearts.
Nancy Jackson
Faithful Companions have taken care of 5 of our special cats with great compassion and and thoughtfulness. The staff at Faithful Companions have so much respect and integrity that we know our pets. will be treated as though they belonged to them. TThey make you feel assured that you will be bringing home your loved one. You deserve more than 5 stars on my opinion. Thank You.
Rachel J
Highly recommended. Lost our boy last year, they were available day of and so caring while discussing the process with us. They allowed us to say our goodbyes and delivered his ashes to us the following day. They made a horrible day just a tiny bit better.
Casey Riley
I can't say enough good things about Faithful Companion! We lost our 14 year old lab very unexpectedly at night. They not only were very quick to get to our home, but they were extremely professional and respectful of the death of our beloved pet. I don't know what we would have done without them. They also got her ashes back to us by lunch the next day. Their service allowed us to mourn the loss of our pet and we are forever grateful for them!
Anne Bush
I had to make the difficult decision to say goodbye to my 21 year old cat. I had never heard of Faithful Companion, the vet referred us. I got him home the next day and the lady who brought him back home (I believe said her name was Katie) was so compassionate and talked to me for a while. I also appreciated the book on Grief Support, the book mark and the sweet card. I am telling all my pet owners about your wonderful service. Thank you!
Abbey Leonard
By far the most compassionate, caring, professional, and sympathetic people to work with during the most difficult time after losing my dog after 17yrs. I highly recommend them.
Helen Rogers
I cannot thank Faithful Companion enough for the level of kindness and compassion they provide. Saying goodbye to a pet will always be incredibly difficult, but knowing Manny was in great hands gave me so much peace of mind. The team at Faithful Companion took such great care of my Manny and I could not be more grateful for them. Him and his beautiful clay paw print were home with me in less than 24 hours.
Kristina Beaty
I lost my dog Emmy in June after finding out she was sick with a heart problem back in December. We unexpectedly found out that she had developed cancer in multiple spots during a routine heart check up. It broke my heart but, I had to make the appointment sooner than we were expecting to. Even knowing since December that she was sick, I still wasn’t prepared and knew nothing about how private cremation processes work either. I must have called faithful companions at least 3-4 times from the day I made the appointment with my vet, up until the day following it. They answered all of my questions with genuine care and support each time, she was picked up and brought back to me in a day. She came back in a wooden box urn, with a matching stand for her clay paw print, grief support material and the rainbow bridge poem. I would absolutely trust them with any of my pets in the future.
Casey Stanley
So glad we used Faithful Companion which was set up by our Vets office. The more I read about their company and their practices the more comfort I felt knowing our sweet Elsa was going to be treated well throughout the process. We will forever cherish her unique polydactyl paw print molding we received with her box ❤️
Ashley Carey
I wish I could remember the sweet man who helped me on the worst day of my life.. there was nothing he could say to make it better but he did bring us laughs remembering my boy. He was kind, compassionate, and I couldn’t have asked for better service. The prices are high but that’s anywhere and it’s worth it knowing my boy was treated with compassion and kindness after leaving us. I really really appreciate them!
Audra Brickey
I can’t say enough good things about this company. We recently lost our beloved baby. The sympathy, understanding, and pure kindness this company provided was outstanding. They even had our girl returned to us the next morning! Thank you so much Faithful Companions!
Julie Taylor
We just lost our boy Colt of 12 years yesterday. Everyone at Faithful Companion has been extremely compassionate and has made this loss of ours much easier. From greeting me when dropping him off to setting up his arrangements to dropping him off at home, everyone has been wonderful. I know he was in great hands. Thank you so much for taking care of our boy!!
Crystal Farley
Faithful Companion are by far the best experience I've had concerning the loss of a pet. They were so compassionate from start to finish in handling my ferret baby, Gidget. From the initial phone call, to the in-person assurance that she would never be left alone, to the delivery of my baby back to my home, their service is exemplary, and I will not even consider using anyone else for future needs. The clay pawprint is beautiful, and is a wonderful keepsake of my baby. Super fast service meant that my Gidget was back home with us the very next day. You all are amazing, and offered us so much compassion, comfort, and respect. Thank you so much for taking such good care of my sweet girl. ❤️
Austin
I am forever grateful for your services. The only reason I’m not rating a 5 star is because I was a little disappointed that my dogs box was just plain! No name engraved or name plate or anything, and it just kinda bothered me considering how much it was.Review update:This place has excellent customer service! I will say anyone that chooses this option should make sure with the vet they are going to 100% get what they want. I missed out on 2 things I wanted even though I was assured I would get them due to the vet not filling out the paper correctly. Just don’t want it to happen to anyone else
Emily England
At 3:30am on Christmas Eve morning my precious Lily passed away in my arms. She was 14 years old. Lily is my first pet that has passed away and I had no clue about the cremation process. Later that morning I called Faithful Companions, who I had found online. John answered the phone and was one of the nicest people. He answered all of my questions, assured me they would be open all day (Christmas Eve) and to take my time. When we got to the office John met with us and explained everything in detail about the process that would take place. He informed us of all of the options if we chose to upgrade but that it was not necessary or a decision that would have to be made right then, which to me is customer service at it's best. I never felt pressured. I knew they had a 24 hour return policy, however I never dreamed they would offer to bring her home on Christmas Day. We insisted that was not necessary that the day after Christmas would be more than ok. Mark called on the way to bring Lily back home, when he arrived he to was just as nice and respectful as John. I honestly cant say enough nice things about my experience with them during this difficult time. They were polite, sincere, compassionate, and empathetic. I hope to not need their service again for many years but will trust them with my fur babies when the time comes.
Anastasia Parris
When my sweet hedgehog passed, I didn’t know what to do. I thought I’d be laughed at calling about a hedgehog rather than a dog or a cat. However, the people here took great care of us and were very sympathetic through the process. We were in an out within 30 minutes, and then they brought her back to us early the next morning. They have an urn that comes with their cremation package so you don’t have to deal with trying to pick an urn on the spot, but they also have beautiful options that you can purchase in addition. They gave us time to privately say goodbye and to write a note for Luna. I hope I never have to recommend pet cremation to anyone, but if I do, this is where I’ll send them.
Kylie Blackett
The staff at Faithful Companion were so compassionate and comforting during this dark time. They answered all of my questions and kept me updated on their process with my beloved Kali. They hand-delivered her cremains to my home the next morning in a nice engraved box. Everyone I spoke with was so empathetic and comforting.
Donna Blake
Our beloved cat Simon passed away on February 18th, we knew the day was near as he had been battling a tumor behind his left eye since October 2018. It was still very difficult for our family because he had been with us for 17years! My son called and spoke with John and he was very caring and compassionate and explained everything to him. He made arrangements for Simon to be picked up . Jocobi arrived at our house and he was very caring and we knew that Simon was in good hands for his final journey. He returned our sweet Simon back home to us today and I am so very pleased with the wonderful services Faithful Companion has provided for us. I hope we dont need them again any time in the near future, but when we do, they will definitely be the ones that we call. Thank you so much for being there in our time of need.
Ally Saites
When I found out my cat had to be put down the next morning, it was rather late in the day. I live in an hour south of Nashville so I tried to call the local places first but none of them answered. I didn't think faithful companion would answer either but to my shock they were still open and walked me through the whole process and they were very understanding and sweet. When we went in the next day and it was a beautiful atmosphere the staff was very sweet and compassionate everything was very professional. And I got to take my baby back home in an hour or so. I would recommend them to anybody looking for this kind of service. I would say it's even worth the drive
Chad Cherry
Words can not express how grateful I am for your service. A couple months ago my dog passed away suddenly and I wasn't sure where to even begin. My veterinarian referred me to Faithful Companion. They were very professional and helpful. They arrived quickly and were very respectful our situation. I highly recommend this company.
Jared Greece
We lost our sweet redbone, Der Hund. We called Faithful Companions, and they were at our house ASAP. Jon, was who arrived to get our sweet boy. They put him in a cardboard cremation casket. He didn’t rush us in any way, and he treated our pup like one would treat any loved one, with the caring and respect they deserve. We received Hund’s ashes, 24 hours later, in the Nashville rain. Jon drove him to our house and handed our sweet boy to us. We also opted to get his paw print and it is a treasure.They made our heartbreaking situation way easier to handle. Hopefully we will not have to utilize their services again anytime soon, when the inevitable day arrives, we will certainly be calling them.Thank you, Faithful Companions.
Nick Goss
This services was timely and compassionate. I can't recommend them enough. Katie was the driver who delivered Shelby back to me and she was a delightful, professional and caring person.
Geoscaping
Thank you for providing a beautiful service to our baby boy, Scout. Your service was professional, respectful and loving. Also thank you for getting him back to us so soon. Thank you so much.
Melissa M
Faithful Companion and their team are the best. They are so caring and compassionate. They made a difficult time much more bearable. I am so very thankful for them and the services that they provide.
Taylor Razzani
My sister works for a pet cremation company back home (in NY) and our hope was to have her handle our Luna's cremation. Unfortunately, that didn't work out, but thankfully Faithful Companion was there. Their professionalism, kindness, and compassion was greatly appreciated and definitely needed when it was time to say goodbye. The urn and vessel necklace are so beautiful and they also got some great ink prints or her paws and nose. They also added a booklet on grief that is very relevant and helpful during such a difficult time.
Allana Anderson
Jason personally drove 45 minutes out of the way to come pick up our 200 pound baby from our house and was very kind and caring. Besides doing I think he said 200 cremations before, he was patient and thorough with my questions that he has probably been asked a hundred times before. I picked my dog up the next day and he Kindly showed me all of the process while I was there. My dog was too big for the standard urn so he upgraded us for no charge. They treat every pet with the respect of any human cremation. They were very helpful. I highly recommend their services.
Lisa Cowell
My husband and I cannot express how wonderful the staff treated us during this stressful time. David greeted us outside, ready to assist in whatever way we needed him to. He explained everything to us, no pressure. Our beloved Scout was back home within 24 hours and the woman who brought Scout home was so kind and caring. (Didn’t get her name, too many tears) We highly recommend them.
Layla Parker
They are the sweetest people I’ve ever met. They were so compassionate and just tried so hard to make sure I was happy with everything I was getting with my baby. This was by far the worst day of my life and them being so sweet and caring really helped. They gave me privacy in a separate room to spend time with my baby one last time and took as much time as I needed. I wish nothing but the best for these people. You guys really are amazing, thank you from the bottom of my heart.
Tristy Hoogacker
You all were so compassionate in the handling of Pogo. We really love how kind everyone was from the person who called because there was an issue with our card, to the dispatcher who called us. The lady that brought him home was just the sweetest person. She stayed and talked with us a few minutes about Pogo as well as our other pets. Thank you so much for making a difficult process so much easier.
Jessica Buckley
I just want to say how much I appreciate Faithful Companions and especially Russ. He was so sweet and professional during the whole process. The main thing I will always remember is as soon as he heard my baby had passed he wanted to know his name and he never called him anything but Roscoe the whole time. We called another place and their first question was how much did he weigh. We decided to go with Faithful Companions and I am so glad we did. This was one of the hardest things I have ever had to do and Russ made things as easy as possible for me. Thank you for everything.
Rebecca B
Our chihuahuas, Hercules and Zeus were our babies for 17 years. Losing them within a month of each other was devastating. Words cannot express how grateful we are for Faithful Companion. Their staff is truly amazing. They came to our house the same day our babies passed and treated our family and our beloved pets with respect, heartfelt compassion and so much kindness. Thank you Faithful Companion for being there during such a difficult time in our lives.
Frank Middleton
The staff at Faithful Companion are very caring and understanding. We/I brought Juliet in for a witness cremation and everything was explained as they took the steps needed for the process. David was very friendly and happily answered all my question! I initially spoke with Russ several times on phone (finally got to meet in person when we brought Juliet in) and was also very friendly! HIGHLY recommended!Very profession at what they do!
Vicky W. Corkwell
A very hard time saying goodbye to our sweet boy Jack-Jack of 14 yrs. From the gentleman that took my call to Britney in the office, they were all very compassionate, caring and professional. We highly recommend them!!Mark & Vicky CorkwellHartsville TN.
Kate Davis
I used them for the first time a few years back through my vet they are very good and they also sent a card I will always recommend them
Zane Winston
We just had to let our big girl Lexi go and it was one of the saddest days of my life. I cannot thank John enough for making the whole process so smoothly during such a hard time. I have had lots of dogs cremated before but this was the first time I had actually taken a dog to the crematory , usually they were picked up at the vets. I was so impressed by how everything was handled from the moment I walked in John was there waiting and so caring about my loss. The place was immaculate, dog signs on the wall & just a very calming atmosphere. I will definitely be recommending Faithful Companion to others, and fortunately but unfortunately will definitely be using them again for my other dogs. Thank you again so very much John.!
Allison Cooper
All of the staff was so compassionate and warm as I lost my cat very unexpectedly. It was very nice to be able to write a final message to my pet before I left her in their care and I appreciate their level of respect and understanding. Everything was very reasonably priced and it was very nice to be able to have my pet brought back home. Thank you again!
Sheryl King
I lost my baby girl koko 2 days ago. Faithful companions handled her cremation and also handled my boy ziggy in 2021. These people are so kind and compassionate. I would highly recommend them to anyone in need of their services. Thank you so much for making this time for me a little easier
Dawn Gregory
After loosing our precious toy poodle while traveling the verternarian recommended Faithful Companion for our request of her remains. It was difficult as we were traveling to trust strangers and a company you have not aware of with our fur child of almost 18 years. They drove to pick up our girl immediately after being called by the vet. They drove from Nashville, TN to Spring Hill, TN. Later that same day she was cremated. Same day. That was huge. As requested by us, they communicated during the entire process. You call and a real person answers the phone. In fact Jason Santeiu the President of the company was in direct contact regularly. Since we were not local they took proper care to ensure we received our girl by reputable shipping company as we requested.They are the very best we have encountered and extremely compassionate.
Abby Luna
They are so sweet and amazing are dog sadly passed yesterday and we got him back today now we will have him with us thanks to Faithful Companion. Thank you again 🥹❤️
Ashley Rich Clair
I am so happy to have chosen this place! My 13yo daughter lost the kitten her cat had delivered who she had been bottle feeding. They were great from the very first call, to showing her she could write her kitten a message on the casket, to the delivery of very nicely presented box in a gift bag. This place is hands down the best, and know how to help children grieve their pets just as much as an adult!
Lana
Late afternoon at work I have got heartbreaking news over the phone. My 17 years 8 months old black Siamese Michael "Happy Feet" fell asleep and didn't wake up on November 21st, 2019 around 3pm. He has been with me since he was born and it was a devastating news for me. After saying goodbye to my furry baby I called to Faithful Companion around 6 pm. They treated my furry baby with respect and dignity. They let me stay throughout the cremation process as I explained them how difficult was for me to say forever goodbye to my fur baby. Thank you so much for all the respect and professionalism! All process would be rated by me A+++++
Justice Shackelford
My cat, Piper, went extremely quickly and unexpectedly. During a hard time, the people at Faithful Companion were very sweet and everyone I talked to said how sorry they were. I received her ashes the next day in a beautiful marble urn.Thank you so much Faithful Companion
Tina Lunghofer
I took my cat Harry Houdini here to have him cremated. They were so compassionate and sympathetic to me. They took very good care of me and the cremation of Houdini. I HIGHLY recommend them. Such wonderful people !!!!
Kimberlee Crafton
After falling ill, our precious baby Rocky was needing to be put down. He was my certified ESA. He helped through some of the hardest times. We adopted him after someone had given up on him after declawing him. He was my baby. We decided to have him cremated to forever hold him and to never leave him. We dropped him off on Sunday and received the call on Monday that his ashes were ready to be picked up. They made sure to get his little paw print and get him back to us quickly! I wouldn't have had it any other way. They included a sweet bookmark on the rainbow bridge. This place is caring, efficient and they truly care about you and your furrbaby. Faithful companion, thank you from the bottom of my heart for taking the best absolute care of him and getting him home quickly! ❤️
Kwyn Bridges
I would give 100 stars if I could. I had to make the heart shattering decision to say goodbye to my 14 year old cat Rufus today. I can’t even begin to express how forever grateful I am to have found Faithful Companion. Everyone I talked to at the Nashville TN location was simply amazing. I chose to stay with Rufus during his private cremation and witness his journey. Zack was so wonderful, kind and compassionate as he talked me through everything he was doing every step of the way. I was able to bring Rufus back home with me about an hour after our arrival. Thank you so much, your kindness and respect for my fur baby means so much!
Rhonda Hunt
Yesterday, our 15 year old chihuahua mix passed away unexpectedly. I cannot explain how appreciative I am of everyone at Faithful Companion. They made going through such a hard time a bit easier with their kindness and compassion.They picked my Petie up from our house and brought him home today which was less than 24 hours. To know they took such good care of Petie is priceless to me.
Mary Perrine
Exceptional care and professionalism. They walked us through the cremation process for our 16 year old dog who passed away. They showed up when they said they would with the level of care expected for any family member. They returned him to us the next morning. The urn and bag were good quality. I was very impressed with everyone we spoke with and with every team member we met. Thank you for helping us during this tough time.
Laura Blevins
I was really appreciative of the level of respect, kindness, and gentleness my husband and I received when we arrived with our cat, Pumpkin.Russ is a top notch guy. He welcomed us with kind words and a gentleness that I will never forget. He explained our options to us and also told us we can ask as many, or as little questions as we liked.I said he could go ahead and explain the process as he went through it, and he did in a very gentle and tasteful manner.My husband and I were extremely impressed and comforted by Russ and the whole process at Faithful Companion.Thank you so much for everything.
Julie Magnini
We lost our 4 month old baby Sphynx kitten, Ike. I can’t say enough good things about them. I called the number at like 12am on the night he died, sobbing and hysterical, trying to get it together, thinking I was going to leave a message for them to call me in the morning. I guess they forget to send the phones to night mode, so a man answered, and I explained what happened and I never did get it together so I was still sobbing, and I felt bad that I had probably woken him up, but he listened and had amazing empathy. He could have just said, hey, we’re closed, I’ll take a msg, but he was a stranger that listened to me sob. I hope it’s a million years before I ever need their services again, but I would definitely recommend them.
Sandra Fortune
I would recommend Faithful Companion for anyone going through the sorrow of losing a beloved pal. They picked him up from our Vet and brought him home to our door next day. John delivered Zack and spent a few minutes with us for support. What a wonderful thing to do. Thank you, the Fortunes
Jacob Galloway
We lost our baby after 15+ years this Memorial day, and we are still trying to live with the fact that our baby is no longer here with us in the flesh.Faithful Companion Pet Cremation has made the mourning process more bearable for our family this time around.I wish I knew this place existed when we had to have Nolla's life long partner and our other baby Zeus cremated about 5 years ago.After reading the reviews of FCPC I told my wife that I wanted Nolla's procedure to be done by them when it was time.My wife handled making all of the arrangements, and said that the gentleman she spoke with as well as the young lady who came to pick Nolla up were amazing to deal with.The gentleman who brought our baby home while we didn't have a long conversation was very friendly, and It seems that the people who are running FCPC really care about your loss.My wife initially called around 2 a.m Monday morning, and left a message of our situation. I believe it was 8:05 Monday morning when we received the return call that's about 5 mins or so after they open on a federal holiday mind you. By 8:45 a.m our baby was being picked up by a caring young lady who transported her in a very humane and caring manner. Just over 24hrs later we had our baby back home with us, and that is a blessing from God in our opinion.I say all that to say this. If you ever find yourself in need of pet cremation services do yourself and anyone else grieving the loss a huge favor and call Faithful Companion Pet Cremation you will not be disappointed.Our family is forever grateful for the way this company, and the 2 amazing people we dealt with has helped us through this very unfortunate time.Thank you from the bottom of our hearts.
Nancy Jackson
Faithful Companions have taken care of 5 of our special cats with great compassion and and thoughtfulness. The staff at Faithful Companions have so much respect and integrity that we know our pets. will be treated as though they belonged to them. TThey make you feel assured that you will be bringing home your loved one. You deserve more than 5 stars on my opinion. Thank You.
Rachel J
Highly recommended. Lost our boy last year, they were available day of and so caring while discussing the process with us. They allowed us to say our goodbyes and delivered his ashes to us the following day. They made a horrible day just a tiny bit better.
Faye Okert
Losing my best furry friend was one of the hardest things in my life. We made the decision to cremate her so that a part of her would always be with us. I can’t say enough about the kindness and caring folks at Faithful companion during this difficult time. This was a decision we had never thought about but so glad we did and that we went with them. The compassion they showed was awesome!!!!
Shawn Briggs
I had to make the heart wrenching decision to euthanize my 15 year old shepherd mix, Gretchen. Not only did they personally deliver her ashes to my home after work hours, but the way her ashes were preserved was so beautifully done. I was touched by the level of care, service, attention to detail and the way my four legged family member's life was honored.
Jacquie Blair
Words cannot express how thankful my family is for you all. Thank you for giving us the time we needed to just sit with him before leaving. Very compassionate people, fast service, and transported him back to us. We now feel a sense of peace.
Thomas Brown
We decided to ease the suffering of our big man. After 13 1/2 years he has lived a full life. We trusted Faithful Companion with the services after. They take special care and have many options available to you for remembrance. We live out in Clarksville and they drove all the way out to pickup and drop off our boy. Great service and will use in the future again. Thank you guys again for such a wonderful service you provide for the community.
Dawn W
They were compassionate and caring. We received our sweet boy the next day. He was in a nice box with his name engraved on the top. Would highly recommend them.
Jimmy Simerly
This is quite obviously a service that pet parents never want to use. Because we have to face the inevitable, though, Faithful Companion is the place to go. I toured the building weeks prior to our kitty's final day. The facility is purpose-built and clean and the owner is completely transparent. He showed me the entire operation, from the furnace room in which you can witness your beloved's final journey all the way to the garage and after-cremation processing equipment. He furnished a cardboard casket, which made taking our precious kitty out of the vet's office on her final day a little easier. Jason was so kind and encouraged and allowed us to witness as much of the process as we felt comfortable doing. Knowing that her body was handled with care and seeing the cremation from start to finish provided some comfort on that terrible day.
Laquilla Jones
Caring, compassionate and respectful through the entire process, just like the other reviews stated. However, I want to add they delivered the ashes to our home, over the weekend. That was unexpectedly, and pleasantly fast, and in my opinion was above and beyond. So thankful for this place during this difficult time.
Tracy Harris
They were so caring and compassionate when Hope passed away. I've recommended them to several of my friends and they too were very pleased with the service provided.
Chelsie Arena
My beloved Scooby passed away today unexpectedly and I was an absolute complete and utter mess. Still am and am just shaking while I write this. But I need people to know who end up going through this heartache to know to use this company. Zach took care of me and my beloved Scooby today and I have never felt in better care than I did today for me and more importantly with my Scooby. From the second I got there to the moment I left. Zach made today the easiest for me he possibly could and he absolutely did that beyond words. Thank you Zach. Thank you so much for the level of care you gave to me and my Scooby. Do not give this company a second thought when choosing a cremation service for your beloved pets. They are incredible
Lucy O
Our four legged family passed away and used them to cremate. It was heavy snowed day, so we decided to request them to come pick "family" to cremation service. Within few hours of making a phone call, the lady came to home with little casket. She let us have our time to say good bye to her and she cried for our "family", she was not just picking up my "family" just because it is her job. They let us send with her toys and other little memories in casket. Very next day, she came back with little wood urn. It was very difficult for us to say good bye, but very satisfied about their service, and because of them it made us little easier for us to say good bye.
Austin
I am forever grateful for your services. The only reason I’m not rating a 5 star is because I was a little disappointed that my dogs box was just plain! No name engraved or name plate or anything, and it just kinda bothered me considering how much it was.Review update:This place has excellent customer service! I will say anyone that chooses this option should make sure with the vet they are going to 100% get what they want. I missed out on 2 things I wanted even though I was assured I would get them due to the vet not filling out the paper correctly. Just don’t want it to happen to anyone else
Emily England
At 3:30am on Christmas Eve morning my precious Lily passed away in my arms. She was 14 years old. Lily is my first pet that has passed away and I had no clue about the cremation process. Later that morning I called Faithful Companions, who I had found online. John answered the phone and was one of the nicest people. He answered all of my questions, assured me they would be open all day (Christmas Eve) and to take my time. When we got to the office John met with us and explained everything in detail about the process that would take place. He informed us of all of the options if we chose to upgrade but that it was not necessary or a decision that would have to be made right then, which to me is customer service at it's best. I never felt pressured. I knew they had a 24 hour return policy, however I never dreamed they would offer to bring her home on Christmas Day. We insisted that was not necessary that the day after Christmas would be more than ok. Mark called on the way to bring Lily back home, when he arrived he to was just as nice and respectful as John. I honestly cant say enough nice things about my experience with them during this difficult time. They were polite, sincere, compassionate, and empathetic. I hope to not need their service again for many years but will trust them with my fur babies when the time comes.
Anastasia Parris
When my sweet hedgehog passed, I didn’t know what to do. I thought I’d be laughed at calling about a hedgehog rather than a dog or a cat. However, the people here took great care of us and were very sympathetic through the process. We were in an out within 30 minutes, and then they brought her back to us early the next morning. They have an urn that comes with their cremation package so you don’t have to deal with trying to pick an urn on the spot, but they also have beautiful options that you can purchase in addition. They gave us time to privately say goodbye and to write a note for Luna. I hope I never have to recommend pet cremation to anyone, but if I do, this is where I’ll send them.
Kylie Blackett
The staff at Faithful Companion were so compassionate and comforting during this dark time. They answered all of my questions and kept me updated on their process with my beloved Kali. They hand-delivered her cremains to my home the next morning in a nice engraved box. Everyone I spoke with was so empathetic and comforting.
Donna Blake
Our beloved cat Simon passed away on February 18th, we knew the day was near as he had been battling a tumor behind his left eye since October 2018. It was still very difficult for our family because he had been with us for 17years! My son called and spoke with John and he was very caring and compassionate and explained everything to him. He made arrangements for Simon to be picked up . Jocobi arrived at our house and he was very caring and we knew that Simon was in good hands for his final journey. He returned our sweet Simon back home to us today and I am so very pleased with the wonderful services Faithful Companion has provided for us. I hope we dont need them again any time in the near future, but when we do, they will definitely be the ones that we call. Thank you so much for being there in our time of need.
Ally Saites
When I found out my cat had to be put down the next morning, it was rather late in the day. I live in an hour south of Nashville so I tried to call the local places first but none of them answered. I didn't think faithful companion would answer either but to my shock they were still open and walked me through the whole process and they were very understanding and sweet. When we went in the next day and it was a beautiful atmosphere the staff was very sweet and compassionate everything was very professional. And I got to take my baby back home in an hour or so. I would recommend them to anybody looking for this kind of service. I would say it's even worth the drive
Chad Cherry
Words can not express how grateful I am for your service. A couple months ago my dog passed away suddenly and I wasn't sure where to even begin. My veterinarian referred me to Faithful Companion. They were very professional and helpful. They arrived quickly and were very respectful our situation. I highly recommend this company.
Jared Greece
We lost our sweet redbone, Der Hund. We called Faithful Companions, and they were at our house ASAP. Jon, was who arrived to get our sweet boy. They put him in a cardboard cremation casket. He didn’t rush us in any way, and he treated our pup like one would treat any loved one, with the caring and respect they deserve. We received Hund’s ashes, 24 hours later, in the Nashville rain. Jon drove him to our house and handed our sweet boy to us. We also opted to get his paw print and it is a treasure.They made our heartbreaking situation way easier to handle. Hopefully we will not have to utilize their services again anytime soon, when the inevitable day arrives, we will certainly be calling them.Thank you, Faithful Companions.
Nick Goss
This services was timely and compassionate. I can't recommend them enough. Katie was the driver who delivered Shelby back to me and she was a delightful, professional and caring person.
Geoscaping
Thank you for providing a beautiful service to our baby boy, Scout. Your service was professional, respectful and loving. Also thank you for getting him back to us so soon. Thank you so much.
ellie.
they deserve more than five stars honestly. to start off, i lost my very best friend, my fur baby— eevee, on may 14th. i was torn into pieces (still am). he was more than just an ‘animal’, more than a pet, he was my child. i didn’t want for him to be buried, i wanted to have a piece of him that i could have forever and cherish, so i decided to look up services like this one. after all of the positive feedback i’ve read, i’m really glad i chose faithful companion. i was talking to joe, and he was really nice and very patient with me. he had arranged a meeting for them to pick up my baby on the 15th around 8 am and just this morning around the same time, kate had delivered eevee’s remains to me. she was very sweet, kind, and professional. the packaging was very neatly set up, and it came along with a card and a poem and i couldn’t stop crying. i cannot thank them enough, i really appreciate everyone there and everything they have done for me and for my eevee. thank you all so much for helping during this difficult time 🖤
Annastassia Knepper
This place goes above and beyond! I can not thank you all enough for transfering my mother's ashes! I'm so happy to finally give a little of her to my brother.
Motley Mayhem
Russ and John were compassionate, professional, and prompt in all the best ways. They made a hard time easier by laying out simple, accessible options. I will absolutely call them again after a loss, and recommend them without hesitation.
Jonathan
Everyone that helped my girlfriend and I say goodbye to our cat Tummy was extremely empathetic and kind during the process. The procedure was explained in detail and his remains were returned to us within 24 hours as promised. I would encourage others in the same situation to use their services.
Emily Reed
I unexpectedly lost my boy of almost 10 years. I can’t recommend Faithful Companion enough. They were so compassionate and I had my Duke back the very next day.
Ron Hemby
So thankful for Faithful Companion! Our beloved Fletcher was treated with so much dignity and respect. In less than 24 Hours, he was back home. Thank you
Valerie Rollins
Thank you so much for the care and compassion you showed our fur baby, Butters, and our family during this hard time. I wish I had gotten the name of the driver who delivered Butters back to us, but he was kind, discreet, and caring. Thank you, from Murfreesboro.
J A T
Jon was the most helpful compassionate person during this extremely difficult time. He guided us as we were struggling with our loss. We will be furever grateful to Jon and his team.
Sarah Kirby
They delivered my loved pet’s remains to me the next day which helped me start the grieving process. The clay paw print is very special and provides me a tangible symbol of my dog’s life.
Karin Bailey
Thank you, Faithful Companion, for the care, courtesy, and compassion you gave our family and our precious friend. We were so happy to have her returned to us so respectfully and timely.
Kate Davis
I used them for the first time a few years back through my vet they are very good and they also sent a card I will always recommend them
Zane Winston
We just had to let our big girl Lexi go and it was one of the saddest days of my life. I cannot thank John enough for making the whole process so smoothly during such a hard time. I have had lots of dogs cremated before but this was the first time I had actually taken a dog to the crematory , usually they were picked up at the vets. I was so impressed by how everything was handled from the moment I walked in John was there waiting and so caring about my loss. The place was immaculate, dog signs on the wall & just a very calming atmosphere. I will definitely be recommending Faithful Companion to others, and fortunately but unfortunately will definitely be using them again for my other dogs. Thank you again so very much John.!
Allison Cooper
All of the staff was so compassionate and warm as I lost my cat very unexpectedly. It was very nice to be able to write a final message to my pet before I left her in their care and I appreciate their level of respect and understanding. Everything was very reasonably priced and it was very nice to be able to have my pet brought back home. Thank you again!
Sheryl King
I lost my baby girl koko 2 days ago. Faithful companions handled her cremation and also handled my boy ziggy in 2021. These people are so kind and compassionate. I would highly recommend them to anyone in need of their services. Thank you so much for making this time for me a little easier
Dawn Gregory
After loosing our precious toy poodle while traveling the verternarian recommended Faithful Companion for our request of her remains. It was difficult as we were traveling to trust strangers and a company you have not aware of with our fur child of almost 18 years. They drove to pick up our girl immediately after being called by the vet. They drove from Nashville, TN to Spring Hill, TN. Later that same day she was cremated. Same day. That was huge. As requested by us, they communicated during the entire process. You call and a real person answers the phone. In fact Jason Santeiu the President of the company was in direct contact regularly. Since we were not local they took proper care to ensure we received our girl by reputable shipping company as we requested.They are the very best we have encountered and extremely compassionate.
Abby Luna
They are so sweet and amazing are dog sadly passed yesterday and we got him back today now we will have him with us thanks to Faithful Companion. Thank you again 🥹❤️
Ashley Rich Clair
I am so happy to have chosen this place! My 13yo daughter lost the kitten her cat had delivered who she had been bottle feeding. They were great from the very first call, to showing her she could write her kitten a message on the casket, to the delivery of very nicely presented box in a gift bag. This place is hands down the best, and know how to help children grieve their pets just as much as an adult!
Lana
Late afternoon at work I have got heartbreaking news over the phone. My 17 years 8 months old black Siamese Michael "Happy Feet" fell asleep and didn't wake up on November 21st, 2019 around 3pm. He has been with me since he was born and it was a devastating news for me. After saying goodbye to my furry baby I called to Faithful Companion around 6 pm. They treated my furry baby with respect and dignity. They let me stay throughout the cremation process as I explained them how difficult was for me to say forever goodbye to my fur baby. Thank you so much for all the respect and professionalism! All process would be rated by me A+++++
Justice Shackelford
My cat, Piper, went extremely quickly and unexpectedly. During a hard time, the people at Faithful Companion were very sweet and everyone I talked to said how sorry they were. I received her ashes the next day in a beautiful marble urn.Thank you so much Faithful Companion
Tina Lunghofer
I took my cat Harry Houdini here to have him cremated. They were so compassionate and sympathetic to me. They took very good care of me and the cremation of Houdini. I HIGHLY recommend them. Such wonderful people !!!!
Kennysha Underwood
This place has been so wonderful to me and my family through the grieving process for my Bugsy. I lost all hope after having a horrible experience with another crematorium place but Faithful Companion restored it. Thank you guys so much for what you have done and do!
Laura Gidding Zarembski
The staff are so compassionate! We've used their services for our birds several times, and they are consistently caring and accommodating.
Debbie Witmer
Compassionate, reasonably priced.We took are boy for cremation and brought him home the same day. Thank you Jennifer and Russ for all your help.
Isaac F
I would give this place 10 stars if I could. Best customer service that I’ve ever seen across the board. They show true and genuine compassion and give you their upmost respect. If you’re going through a hardship with your pet please choose this place to pay their final duties.
Die Krähe
I lost my first pet and best friend and through the process they were kind, caring, and helpful. They were also very punctual. I can't recommend them enough.
Jeff Darnell
In the time of our loss of Duke they showed the utmost compassion with the passing Katie delivered Duke back to us with the most care she is a great asset to their company
David Crabtree
Can't say enough about how good these people are. Dan was totally outstanding on our Eve's care. Highly recommend this for your pets cremation.
Carolyn Johnson
Handed my cat with compassion and dignity. Highly recommend them to care for yout loved ones.
Stephanie
ANGELS. Compassionate, respectful, quick. Thank you.
Megan Morahan
Can't say enough good things about them. Hard times, understanding people. It's all you can ask for.
Faye Okert
Losing my best furry friend was one of the hardest things in my life. We made the decision to cremate her so that a part of her would always be with us. I can’t say enough about the kindness and caring folks at Faithful companion during this difficult time. This was a decision we had never thought about but so glad we did and that we went with them. The compassion they showed was awesome!!!!
Shawn Briggs
I had to make the heart wrenching decision to euthanize my 15 year old shepherd mix, Gretchen. Not only did they personally deliver her ashes to my home after work hours, but the way her ashes were preserved was so beautifully done. I was touched by the level of care, service, attention to detail and the way my four legged family member's life was honored.
Jacquie Blair
Words cannot express how thankful my family is for you all. Thank you for giving us the time we needed to just sit with him before leaving. Very compassionate people, fast service, and transported him back to us. We now feel a sense of peace.
Thomas Brown
We decided to ease the suffering of our big man. After 13 1/2 years he has lived a full life. We trusted Faithful Companion with the services after. They take special care and have many options available to you for remembrance. We live out in Clarksville and they drove all the way out to pickup and drop off our boy. Great service and will use in the future again. Thank you guys again for such a wonderful service you provide for the community.
Dawn W
They were compassionate and caring. We received our sweet boy the next day. He was in a nice box with his name engraved on the top. Would highly recommend them.
Jimmy Simerly
This is quite obviously a service that pet parents never want to use. Because we have to face the inevitable, though, Faithful Companion is the place to go. I toured the building weeks prior to our kitty's final day. The facility is purpose-built and clean and the owner is completely transparent. He showed me the entire operation, from the furnace room in which you can witness your beloved's final journey all the way to the garage and after-cremation processing equipment. He furnished a cardboard casket, which made taking our precious kitty out of the vet's office on her final day a little easier. Jason was so kind and encouraged and allowed us to witness as much of the process as we felt comfortable doing. Knowing that her body was handled with care and seeing the cremation from start to finish provided some comfort on that terrible day.
Laquilla Jones
Caring, compassionate and respectful through the entire process, just like the other reviews stated. However, I want to add they delivered the ashes to our home, over the weekend. That was unexpectedly, and pleasantly fast, and in my opinion was above and beyond. So thankful for this place during this difficult time.
Tracy Harris
They were so caring and compassionate when Hope passed away. I've recommended them to several of my friends and they too were very pleased with the service provided.
Chelsie Arena
My beloved Scooby passed away today unexpectedly and I was an absolute complete and utter mess. Still am and am just shaking while I write this. But I need people to know who end up going through this heartache to know to use this company. Zach took care of me and my beloved Scooby today and I have never felt in better care than I did today for me and more importantly with my Scooby. From the second I got there to the moment I left. Zach made today the easiest for me he possibly could and he absolutely did that beyond words. Thank you Zach. Thank you so much for the level of care you gave to me and my Scooby. Do not give this company a second thought when choosing a cremation service for your beloved pets. They are incredible
Lucy O
Our four legged family passed away and used them to cremate. It was heavy snowed day, so we decided to request them to come pick "family" to cremation service. Within few hours of making a phone call, the lady came to home with little casket. She let us have our time to say good bye to her and she cried for our "family", she was not just picking up my "family" just because it is her job. They let us send with her toys and other little memories in casket. Very next day, she came back with little wood urn. It was very difficult for us to say good bye, but very satisfied about their service, and because of them it made us little easier for us to say good bye.
Evans Barker
Exceptional service at a very sad time. I would highly recommend them. Thank you Jennifer and Jon for you kind understanding at our loss.
Ray Sholar
Great people. Personal delivery of remains.
Elizabeth Price
The staff was so kind and thoughtful on a difficult day, patiently responding to all our questions and anticipating our needs.
Courtney Chauvenne
Dropped off ashes with a non-family member outside of the requested delivery times
Tommy Jackson
Jason was so kind and helped us so much thank you
Jamie Martin
The absolute best!
Brad Young
Kristi
Mary RC
Jackie Wright
ellie.
they deserve more than five stars honestly. to start off, i lost my very best friend, my fur baby— eevee, on may 14th. i was torn into pieces (still am). he was more than just an ‘animal’, more than a pet, he was my child. i didn’t want for him to be buried, i wanted to have a piece of him that i could have forever and cherish, so i decided to look up services like this one. after all of the positive feedback i’ve read, i’m really glad i chose faithful companion. i was talking to joe, and he was really nice and very patient with me. he had arranged a meeting for them to pick up my baby on the 15th around 8 am and just this morning around the same time, kate had delivered eevee’s remains to me. she was very sweet, kind, and professional. the packaging was very neatly set up, and it came along with a card and a poem and i couldn’t stop crying. i cannot thank them enough, i really appreciate everyone there and everything they have done for me and for my eevee. thank you all so much for helping during this difficult time 🖤
Annastassia Knepper
This place goes above and beyond! I can not thank you all enough for transfering my mother's ashes! I'm so happy to finally give a little of her to my brother.
Motley Mayhem
Russ and John were compassionate, professional, and prompt in all the best ways. They made a hard time easier by laying out simple, accessible options. I will absolutely call them again after a loss, and recommend them without hesitation.
Jonathan
Everyone that helped my girlfriend and I say goodbye to our cat Tummy was extremely empathetic and kind during the process. The procedure was explained in detail and his remains were returned to us within 24 hours as promised. I would encourage others in the same situation to use their services.
Emily Reed
I unexpectedly lost my boy of almost 10 years. I can’t recommend Faithful Companion enough. They were so compassionate and I had my Duke back the very next day.
Ron Hemby
So thankful for Faithful Companion! Our beloved Fletcher was treated with so much dignity and respect. In less than 24 Hours, he was back home. Thank you
Valerie Rollins
Thank you so much for the care and compassion you showed our fur baby, Butters, and our family during this hard time. I wish I had gotten the name of the driver who delivered Butters back to us, but he was kind, discreet, and caring. Thank you, from Murfreesboro.
J A T
Jon was the most helpful compassionate person during this extremely difficult time. He guided us as we were struggling with our loss. We will be furever grateful to Jon and his team.
Sarah Kirby
They delivered my loved pet’s remains to me the next day which helped me start the grieving process. The clay paw print is very special and provides me a tangible symbol of my dog’s life.
Karin Bailey
Thank you, Faithful Companion, for the care, courtesy, and compassion you gave our family and our precious friend. We were so happy to have her returned to us so respectfully and timely.