Customer Reviews Summary
Happy Trails Pet Cremation Services is highly praised for their compassionate and professional service during difficult times of pet loss. Many reviews highlight the owners, Jared and Isaac, for their empathy, attention to detail, and the thoughtful keepsakes provided after cremation. Customers appreciate the clean and welcoming facility, as well as the transparent communication throughout the process.
R W
We are so grateful to have found Happy Trails. Jared went above and beyond to meet us unexpectedly on a weekend, after having to make the difficult decision to say goodbye to our best friend, Baxter. He was kind and empathetic during a very emotional time for us. He even shared his own personal story of losing a special pet, which made it comforting for us to leave our best friend in his hands. It was obvious the amount of thoughtfulness that went into the cremation process upon presenting us with Baxter’s ashes and special keepsakes that we can treasure forever. Thank you Jared.
Ashley
Jared and Isaac went above and beyond to take care of us and our little Willow after her untimely passing. When I first called Jared, he made sure to get us in for an appointment in a timely fashion and showed sincerity, understanding, and kindness throughout the entire process. Thank you both for taking the time to take care of us and Willow!
Angel Larson
We had to call them the night of Dec 23rd because our dog was killed, they met us on Christmas Eve and made our family feel like we were talking to friends and that we had for sure picked the right place. They handled it quickly and with so much care. We loved the way everything turned out. They even gave us a story about the rainbow bridge that made us all smile. My only regret is that I didn't know about this place sooner to be able to use it for some other pets too. I am so happy we found it in time for this situation though and so thankful for the care and understanding they gave us. I would recommend them!
Carolyn Langer
This is an outstanding business ready to help you during a very difficult time. We were out of state visiting family when a kennel called to tell us our 7 year old German Shepherd was found dead and they expected us to have his body removed. This occurred early on a Sunday morning to make it more difficult. We were fortunate to connect with these folks online. They promptly went to the kennel and retrieved him. They were incredibly kind and helpful during our sudden loss. We cannot say enough good things about them.
R W
We are so grateful to have found Happy Trails. Jared went above and beyond to meet us unexpectedly on a weekend, after having to make the difficult decision to say goodbye to our best friend, Baxter. He was kind and empathetic during a very emotional time for us. He even shared his own personal story of losing a special pet, which made it comforting for us to leave our best friend in his hands. It was obvious the amount of thoughtfulness that went into the cremation process upon presenting us with Baxter’s ashes and special keepsakes that we can treasure forever. Thank you Jared.
Ashley
Jared and Isaac went above and beyond to take care of us and our little Willow after her untimely passing. When I first called Jared, he made sure to get us in for an appointment in a timely fashion and showed sincerity, understanding, and kindness throughout the entire process. Thank you both for taking the time to take care of us and Willow!
Angel Larson
We had to call them the night of Dec 23rd because our dog was killed, they met us on Christmas Eve and made our family feel like we were talking to friends and that we had for sure picked the right place. They handled it quickly and with so much care. We loved the way everything turned out. They even gave us a story about the rainbow bridge that made us all smile. My only regret is that I didn't know about this place sooner to be able to use it for some other pets too. I am so happy we found it in time for this situation though and so thankful for the care and understanding they gave us. I would recommend them!
Carolyn Langer
This is an outstanding business ready to help you during a very difficult time. We were out of state visiting family when a kennel called to tell us our 7 year old German Shepherd was found dead and they expected us to have his body removed. This occurred early on a Sunday morning to make it more difficult. We were fortunate to connect with these folks online. They promptly went to the kennel and retrieved him. They were incredibly kind and helpful during our sudden loss. We cannot say enough good things about them.
Eden Adam
We lost our beloved Daisy dog after having her for almost 16 and 1/2 blessed by GOD years. It was soo hard and we were crushed! Happy Trails and Jared and Isaac to the rescue! Like two super hero Angels sent straight by GOD HIMSELF from Heaven..they made this heartbreaking experience tolerable, peaceful and beautiful. They are full of love, compassion and understanding. They don't rush you and they have the deep understanding and common courtesy to schedule everyone a private one-on-one appointment with them so that other customers are not coming and going during our time of grief and crying. The Happy Trails shop is gorgeous and spotless. They are both thoughtful, meticulous and very detail oriented. Jared and Isaac go above and beyond to not only comfort and console but they also do include special surprises when you receive your beloved pets remains back. For instance, a free clay paw print they made from Daisy's paw and a lock of her fur. So special! They really deserve 100 stars but Google only allows 5
Betsy Cotten
I will recommend these guys to anyone dealing with pet loss! Their heartfelt compassion and patience was unmatched! Like a warm hug during a dark day, they made losing my buddy a bit easier. Jared walked me through the steps slowly and patiently. Isaac’s patience when I was late to pick up was incredible. During an already stressful time, these guys have the hearts of angels to walk you and your pet through the last moments!! Thank you both 💙🐾
LeeAnne Trull
On Jan 27th we lost our 19 year old cat, Buddy. It was very difficult and emotional. I would like to thank Jared and Isaac for the compassionate service they gave me when calling and when picking him up.They take such wonderful care when they prepare the bag they give you with your beloved pet.I would recommend them to everyone!! Thank you!
Sandy Fink
Sasha was a wonderful dog! She was 14 1/2 years old when she passed on in my arms early on a Sunday morning. Two friends had recommended happy trails pet cremation services to me. From the moment I walked in I felt comforted and welcomed. Jared was very kind and caring as he helped me take care of the details. I would gladly recommend happy trails to you and your family in your time of need.
Debra Morgenstern
Our sweet 19 year old cat Claude was served by them recently. The owners were both so helpful and caring. Helped so much in a sad situation with their professional and compassionate care. Highly recommend
Nicholas Sayre
Absolutely amazing at what they do especially during the time in question. You can really tell they not only care about their customers but about the loved one they're taking care of. Absolutely goes above and beyond very much impressed and will highly refer anyone to them.
Shiloh Beaty
I am so grateful for Happy Trails. Their services go above and beyond expectations. They are so kind and compassionate on one of the hardest days you’ll face. They will truly care for your pet and will do everything they can to help in your time of grief. Thank you both. I’m so happy there are people like you in this world.
Dallas Wehner
Recommend these two Gentlemen to anyone who unfortunately needs this type of service. They are very compassionate patient and understanding. They make sure you understand the process while addressing any concerns you may have without any pressure. We have had to use them twice and both times felt in our hearts our fur babies were in good hands for their final journey. Thank you, Gentlemen for putting our hearts at rest during a hard situation. God Bless
Jodi Levesque
I cannot give Happy Trails enough praise. They were considerate, compassionate, professional and understanding. They offer several options to try to make this difficult time easier. I would highly recommend them.
John Michael
What an incredible experience. My better half and her family lost their beloved Jack. She asked me to handle everything for her the best I could. I've never cremated a pet before so I didn't know what it all entailed. From the very first contact all the way til even now, the team was incredibly compassionate, caring and loving. They surely went the extra mile every step of the way for us. As they seem to do for everyone too. Just from the gentleness of the manners, voice, and how they handle and take care of you. They really do, they take extra care of you and your loved one. And the follow up they do is amazing. Thank you guys for all your amazing work and effort with the fast service!
Paula Steen
I lost my beautiful cat of almost 18 years and these wonderful people helped me so much. I would not take my loved pet anywhere else. I highly recommend Happy Trails!
Erica Dagnan
It was so hard to lose my sweet Ava last week, but from the time I called your office, Jared put my mind and heart at ease. Thank you for making such a hard time seem bearable. The kindness you have shown to me will never be forgotten and I will highly recommend your services to anyone!
Danielle Johns LPT Realty
Happy Trails is a place of peace and love when you're going through the hardest of times losing a pet family member. I can't recommend Jared and Isaac more - they truly are the best of the best.
Kelly Stephens
When it was time to let my beloved girl go, I could not have asked for any better care than I got from Happy Trails. Jared came and took her immediately, so I didn't have to worry about what would happen to her afterwards. He made a mold of her pawprint, which proved to be invaluable, as the vet failed to do one, providing me with an irreplaceable keepsake. The personal card from Isaac and Jared made it evident how much they care about their clients. I would highly recommend Happy Trails Pet Cremation Services, not only because of the excellent work they do in providing this service, but as an opportunity to support a local business, as well. Thank you, Jared and Isaac, for taking such good care of Cooper Ann, and for taking care of her family, as well.
Tammy Campbell
Thank you so much for taking such good care of our boy, Skipper. You guys are so comforting and caring. It takes a special person to do the work that the two of you do. I would highly recommend Happy Trails for your fur baby’s final arrangements.
Dena Green
I'm in so much pain after losing my beautiful pit bull Karma. We took her up to Happy Trails within a couple hours of losing her and were treated with so much compassion. Jared met us there and helped us through the process of decisions we never could have made without the kindness he showed us. It was possibly the hardest thing to do, She was not even 2 years old. I am so thankful we were able to take her somewhere late at night to have her cremated. I will recommend this place to anyone greiving the loss of a beloved pet. She will forever be missed.
R W
We are so grateful to have found Happy Trails. Jared went above and beyond to meet us unexpectedly on a weekend, after having to make the difficult decision to say goodbye to our best friend, Baxter. He was kind and empathetic during a very emotional time for us. He even shared his own personal story of losing a special pet, which made it comforting for us to leave our best friend in his hands. It was obvious the amount of thoughtfulness that went into the cremation process upon presenting us with Baxter’s ashes and special keepsakes that we can treasure forever. Thank you Jared.
Ashley
Jared and Isaac went above and beyond to take care of us and our little Willow after her untimely passing. When I first called Jared, he made sure to get us in for an appointment in a timely fashion and showed sincerity, understanding, and kindness throughout the entire process. Thank you both for taking the time to take care of us and Willow!
Angel Larson
We had to call them the night of Dec 23rd because our dog was killed, they met us on Christmas Eve and made our family feel like we were talking to friends and that we had for sure picked the right place. They handled it quickly and with so much care. We loved the way everything turned out. They even gave us a story about the rainbow bridge that made us all smile. My only regret is that I didn't know about this place sooner to be able to use it for some other pets too. I am so happy we found it in time for this situation though and so thankful for the care and understanding they gave us. I would recommend them!
Carolyn Langer
This is an outstanding business ready to help you during a very difficult time. We were out of state visiting family when a kennel called to tell us our 7 year old German Shepherd was found dead and they expected us to have his body removed. This occurred early on a Sunday morning to make it more difficult. We were fortunate to connect with these folks online. They promptly went to the kennel and retrieved him. They were incredibly kind and helpful during our sudden loss. We cannot say enough good things about them.
Eden Adam
We lost our beloved Daisy dog after having her for almost 16 and 1/2 blessed by GOD years. It was soo hard and we were crushed! Happy Trails and Jared and Isaac to the rescue! Like two super hero Angels sent straight by GOD HIMSELF from Heaven..they made this heartbreaking experience tolerable, peaceful and beautiful. They are full of love, compassion and understanding. They don't rush you and they have the deep understanding and common courtesy to schedule everyone a private one-on-one appointment with them so that other customers are not coming and going during our time of grief and crying. The Happy Trails shop is gorgeous and spotless. They are both thoughtful, meticulous and very detail oriented. Jared and Isaac go above and beyond to not only comfort and console but they also do include special surprises when you receive your beloved pets remains back. For instance, a free clay paw print they made from Daisy's paw and a lock of her fur. So special! They really deserve 100 stars but Google only allows 5
Betsy Cotten
I will recommend these guys to anyone dealing with pet loss! Their heartfelt compassion and patience was unmatched! Like a warm hug during a dark day, they made losing my buddy a bit easier. Jared walked me through the steps slowly and patiently. Isaac’s patience when I was late to pick up was incredible. During an already stressful time, these guys have the hearts of angels to walk you and your pet through the last moments!! Thank you both 💙🐾
LeeAnne Trull
On Jan 27th we lost our 19 year old cat, Buddy. It was very difficult and emotional. I would like to thank Jared and Isaac for the compassionate service they gave me when calling and when picking him up.They take such wonderful care when they prepare the bag they give you with your beloved pet.I would recommend them to everyone!! Thank you!
Sandy Fink
Sasha was a wonderful dog! She was 14 1/2 years old when she passed on in my arms early on a Sunday morning. Two friends had recommended happy trails pet cremation services to me. From the moment I walked in I felt comforted and welcomed. Jared was very kind and caring as he helped me take care of the details. I would gladly recommend happy trails to you and your family in your time of need.
Debra Morgenstern
Our sweet 19 year old cat Claude was served by them recently. The owners were both so helpful and caring. Helped so much in a sad situation with their professional and compassionate care. Highly recommend
Nicholas Sayre
Absolutely amazing at what they do especially during the time in question. You can really tell they not only care about their customers but about the loved one they're taking care of. Absolutely goes above and beyond very much impressed and will highly refer anyone to them.
Sue Fisher
Our Beloved Companion Geronimo 14 passed away & we contacted Jared at Happy Trails Crematorium, we highly recommend Happy Trails. Jared & Isaac showed us such compassion during a heartbreaking time & treated Mo with such gentle care. They also had his ashes ready in 48 hours. We are so lucky to have them servicing this area. We hope our vet Best Friends decides to use Happy Trails our local Crematorium instead of sending remains to Murfreesboro but if not, you can contact Happy Trails directly for their services.
Sharon Jenkins
We had to say goodbye to our beloved Boxer Bo after dealing with cancer for the past 5 years. Isaac and Jacob were great from the first time I called them. I feel they go over and beyond in the process of taking care of our babies. Even thou it’s a sad time in having to meet them they truly help to make it better with all they do.
Kurt Caminske
Jared and Isaac provided us with not only professional services but more importantly their customer service is outstanding. They both expressed kindness and empathy during such a trying time. Using Happy Trails really helped us with the grieving process and provided our pet with a dignified trip across the Rainbow Bridge. We HIGHLY recommend Happy Trails Pet Cremation Services
Sierra Longway
My sweet boy passed away this last Thursday. He had originally been arranged to go to sleep on Friday, and we arranged pick up for him then. However, he declined quickly Thursday, and last minute, we had to rush him in that morning to say goodbye. They were so kind when we called to change the time and place, and with answering our questions and setting everything up.We just picked him up today, and as emotional as I am, I am also so happy. They took such good care of him and receiving that bag brought me such a sense of relief that he had been taken care of so well after he had gone. His ashes, paw print, and even a little bit of his fur were all saved and packaged with such care. Hearing them say that his fur was so soft brought a smile to my face. I can't thank them enough for the way they took care of my baby and how they returned him to me. I will hold onto this forever.
Joyce Tebault
Isaac & Jared are so incredibly loving, patient, and kind! When Gracie passed away they were there till the end! Then what they did for us, simply amazing!
Dianna Rosenbaum
I had to put my ESA and companion dog to sleep after 12 years! Jerred was great! Very sympathetic and helpful. The “viewing” area was really nice and peaceful. For my first time of cremating one of my beloved pets, I could not have asked for a better experience! He was so gentle with Doogle when he weighed him and put him back on the pillows. Thank you so much for everything! Doogle couldn’t have been in better hands!
David Lanzi
My family and I are still grieving over the loss of our family dog, but we wanted to write a review to thank Happy Trails for the exceptional care they took of us and our 14yrs, old Aussie mix. We had not prepared for that moment when we had to make arrangements for her and we were reeling from the loss on a Sunday when most businesses are closed. Happy Trails is the best in our opinion. Very respectful of your loss and offer many options of how you wish to deal with the now and later. There isn't anything they could do any better and the thoughtfulness they take in everything they do for you and your beloved pet is first class, Thank You, for your compassion and making a very hard time easier. Five Stars and more.......
Lindsey Cookston
A few years ago, my closest family friends had to put down their 14 year old Springer. They were absolutely devastated because they can't have kids so to them, they lost a son. I called Happy Trails and explained the situation to them. They live in Dunlap and didn't know where to go or what to do. When my friends brought Max home, Jared was waiting for them to pick up Max.They were so grateful that Jared was willing to come to their house. It made their grief a little less and it meant the world to them.Their Aussie is turning 15 this year and his body is starting to betray his sharp mind. Both them and I already know who I'll call when it's time to let the Aussie go. I wouldn't trust anyone else to have the compassion and understanding of Happy Trails.
Jasmyne King
Jared and Isaac are truly amazing! They both take pride in what they do and they make sure that each fur baby and family are treated with great care and respect. If you have a tough fur baby loss, I highly recommend these guys! They're a great asset to this community and it's obvious they take care in making sure pet parents have a comforting experience in a sad time.
Marianne Craigie
I want to thank Jared and Isaac with all my heart. The compassion shown and the quiet confidence helped me to know my Teddy would be in loving and capable hands.When facing one of the most difficult days in my life your kindness allowed me to let Teddy go and begin his journey and mine.When bringing Teddy home, Isaac gave me his loving and understanding ear as I cried and talked about my grief.It should go without saying, Happy Trails goes above and beyond when you need their expertise. 5 stars and a 1000 more.Thank you so much.Marianne CraigieTeddy's mom.
Shiloh Beaty
I am so grateful for Happy Trails. Their services go above and beyond expectations. They are so kind and compassionate on one of the hardest days you’ll face. They will truly care for your pet and will do everything they can to help in your time of grief. Thank you both. I’m so happy there are people like you in this world.
Dallas Wehner
Recommend these two Gentlemen to anyone who unfortunately needs this type of service. They are very compassionate patient and understanding. They make sure you understand the process while addressing any concerns you may have without any pressure. We have had to use them twice and both times felt in our hearts our fur babies were in good hands for their final journey. Thank you, Gentlemen for putting our hearts at rest during a hard situation. God Bless
Jodi Levesque
I cannot give Happy Trails enough praise. They were considerate, compassionate, professional and understanding. They offer several options to try to make this difficult time easier. I would highly recommend them.
John Michael
What an incredible experience. My better half and her family lost their beloved Jack. She asked me to handle everything for her the best I could. I've never cremated a pet before so I didn't know what it all entailed. From the very first contact all the way til even now, the team was incredibly compassionate, caring and loving. They surely went the extra mile every step of the way for us. As they seem to do for everyone too. Just from the gentleness of the manners, voice, and how they handle and take care of you. They really do, they take extra care of you and your loved one. And the follow up they do is amazing. Thank you guys for all your amazing work and effort with the fast service!
Paula Steen
I lost my beautiful cat of almost 18 years and these wonderful people helped me so much. I would not take my loved pet anywhere else. I highly recommend Happy Trails!
Erica Dagnan
It was so hard to lose my sweet Ava last week, but from the time I called your office, Jared put my mind and heart at ease. Thank you for making such a hard time seem bearable. The kindness you have shown to me will never be forgotten and I will highly recommend your services to anyone!
Danielle Johns LPT Realty
Happy Trails is a place of peace and love when you're going through the hardest of times losing a pet family member. I can't recommend Jared and Isaac more - they truly are the best of the best.
Kelly Stephens
When it was time to let my beloved girl go, I could not have asked for any better care than I got from Happy Trails. Jared came and took her immediately, so I didn't have to worry about what would happen to her afterwards. He made a mold of her pawprint, which proved to be invaluable, as the vet failed to do one, providing me with an irreplaceable keepsake. The personal card from Isaac and Jared made it evident how much they care about their clients. I would highly recommend Happy Trails Pet Cremation Services, not only because of the excellent work they do in providing this service, but as an opportunity to support a local business, as well. Thank you, Jared and Isaac, for taking such good care of Cooper Ann, and for taking care of her family, as well.
Tammy Campbell
Thank you so much for taking such good care of our boy, Skipper. You guys are so comforting and caring. It takes a special person to do the work that the two of you do. I would highly recommend Happy Trails for your fur baby’s final arrangements.
Dena Green
I'm in so much pain after losing my beautiful pit bull Karma. We took her up to Happy Trails within a couple hours of losing her and were treated with so much compassion. Jared met us there and helped us through the process of decisions we never could have made without the kindness he showed us. It was possibly the hardest thing to do, She was not even 2 years old. I am so thankful we were able to take her somewhere late at night to have her cremated. I will recommend this place to anyone greiving the loss of a beloved pet. She will forever be missed.
Summer Coleman
Happy Trails was so compassionate and caring when we lost our beloved pet. His ashes were beautifully packaged and included a personalized note. I even recieved a handwritten note from them weeks later. It's the little things that make them so wonderful. I highly recommend.
Kimberly Adkisson
Picked up our sweet Sara today. Isaac and Jared are the best. Very compassionate and considerate. Thank you.
Ashley Dyer
They are so caring and professional!! I love all of the attention to detail they give about your precious fur baby, the sweet rainbow bridge poem, the paw prints, and the kind words. I know my boy was in great hands! ❤️
Sonny Sexton
Dropped my baby off last week and Isaac was so sweet and helpful. The room was very relaxing and his presence and tone were very calming in such a stressful situation. Definitely recommend this business and anticipate using their services in the future.
Heather Staton
No one wants to think about the day they have to say goodbye to their furbabies, as they are part of the family. However, I am so glad we had Isaac and Jared to help walk us through this sad occasion. Isaac and Jared are two of the kindest, most caring people I have ever had the pleasure of knowing. They came to our house and picked up our baby at 9:30 PM on a Monday evening, and even at that late hour, took the time to visit with us and get to know our baby girl.The entire process was difficult, but Isaac and Jared were so helpful and caring every step of the way. I don't look forward to the day I lose my other furbabies, but I can say with certainty that I will be using their services again and I would confidently recommend them to anyone.
Haile Clark
Jared, the owner, was fantastic. We unexpectedly lost one of our fur babies. He was able to get us in quickly, was very comforting, and had options for us to preserve the memory of our beloved pet. He even had cat specific urns for our sweet Toby. The environment was welcoming and soothing. I highly recommend
Jess Day
I battled deeply with posting a review for Happy Trails, mostly because I know that it's their job to be compassionate and patient, but I thought to myself "no, I need to share my little girl's story one last time."We brought Pearls to Happy Trails right after we left our vet's office. When we spoke with Jared, there was a part of me that really felt it was all going to be okay, that she was in good hands, and that this company didn't go into this service for the money or glory, but because they, too, have had to let friends go in the past. He was incredibly soft-spoken, gentle, patient, and understanding. He not only helped us with all of Pearls' arrangements, but also took the time to ask about her---he wanted to get to know her. He asked about her brothers and sisters at home, dogs and cats alike. He asked what food she got to try, what experiences she got to be part of. He let me hold her and kiss her one last time; there was not point where I felt rushed to let her go. Upon picking up Pearls few days later, she was wrapped beautifully in glittery ribbon and handwritten notes. In a strange, comforting way, it was like she hadn't changed at all---still covered in pink and commanding attention only like she could do.Jared made me realize that even when I have to see him again to take care of my other animals, it was going to be okay, because I know they'll always be in good hands with Happy Trails.
Kim Garner
We sincerely from the bottom of our hearts appreciate all that you've done for us over the last week. You guys are an absolute blessing. It was so hard to say goodbye to our almost 17 yr old baby girl Zoe and you guys have helped us through this. She never left Crossville, which was our wishes and we got her back within 2 days. Ya'll are amazing and please keep doing what your doing because you really do an amazing job with helping the community and getting through these hard times with letting our fur babies rest peacefully. Thank you Jared and Isaac for everything. 💕🐾Shawn & Kim Garner
Noah Ramsey
Atyer the passing of my ferret, Lizzie, I wanted to have her cremated so i could return some of her ashes to her previous owners. The experience was wonderful. The atmosphere is very quiet for those that are grieving the loss of their loved ones. The owners are very generous and welcoming and extremely helpful with the entire process. The arrangement of what we recieved including our beloved pet was astonishing. We recieved a very thoughtful hand written note from them as well. Thank you guys so much for making this transition easier.
amy tippy
These guys where so compassionate when I brought my fur baby in. I was a mess and crying Issac was patient with me as I said my last goodbye. They went above what I expected and when I picked her up with the extra stuff they added in. I would highly recommend them to take care of your fur baby that you loss!
Sarah Bufford
Happy Trails is the absolute best cremation service. They are available 24/7 no matter if they have had time to sleep or eat. They take such great care throughout the whole process. They really care and it shows in their work. Thank you guys for always being there.
Clair Pearce
The staff at Happy Trails Pet Cremation were wonderful. They were very caring and seemed to genuinely care about making me feel at ease. Thank you so much. I highly recommend them for when your fur baby crosses over the rainbow bridge.
Lisa Bloom
I hate that we have had to use them, but if you need them this is the place to go. We lost 2 of our dogs Blue in Jan and Nina in March and they were so caring and supportive. Jared and Jesse go above and beyond to help you get through this hard time. Their setup is awesome and really helps you feel better. They are very fast and I feel their prices are more than reasonable.
Traci F
Jared, the owner of Happy Trails, is the best person to go to have your beloved pet cremated. The business is beautifully designed and provides a comforting atmosphere. He offers an amazing choice of urns and other options to place the ashes. Best of all is his compassionate and genuine kindness during a difficult time.
penny curtis
Want to reach out and tell you both thank you very much. Ranger was a very big part of our lives. Thank you both for taking awesome care of him. It’s hard. Good days and bad when you lose a best friend. One that’s there for you through the thick and the thin.Miss him so much. In loving memory of Ranger Curtis 6/15/2023.
Desiree Edgar
Jarod and Isaac were wonderful. They were so caring and patient. They handled our cashew with respect and dignity. Jarod was gentle and sweet talking to our baby the entire time he positioned shewbear on the hearth in front of the fireplace like he was sleeping. I highly recommend them for your furbabies. The prices are reasonable the way they handle our baby boy was priceless. We can't thank them enough.
Michael Hann
Time caught up to my Frankie. Hard decisions had to be made. The folks at Happy Trails were kind and caring. They helped through the hard time. Frankie is now back home in a beautiful urn. Many thanks. Got to be a hard job. Very thankful for their service.
Re Payton
Jared has been amazing during this very difficult time of us losing our sweet Maggie! He came and picked her up and has been nothing but incredible since I called for his services!! It is way more affordable than the other places I called and also his sincere care towards the loss of someone’s animal surpasses them all!!! Everything was perfect with this service and I highly recommend them for anyone’s Furbabies loss. It’s none like no other!!
Barbra T
Jared was so caring and compassionate when I lost my 14 year old best friend named BaaBaa. She was beautiful and I miss her so much. Thank you for everything. 💞 I wanted to post a picture of her if someone can help me.
Brittany Fisher
Compassionate and kind. We received a sweet condolence card in the mail as well. Beautiful urn with photo and name plaque. Ornamental paw print beautifully done. So glad they assisted us to commemorate our best friend ❤️
Sue Fisher
Our Beloved Companion Geronimo 14 passed away & we contacted Jared at Happy Trails Crematorium, we highly recommend Happy Trails. Jared & Isaac showed us such compassion during a heartbreaking time & treated Mo with such gentle care. They also had his ashes ready in 48 hours. We are so lucky to have them servicing this area. We hope our vet Best Friends decides to use Happy Trails our local Crematorium instead of sending remains to Murfreesboro but if not, you can contact Happy Trails directly for their services.
Sharon Jenkins
We had to say goodbye to our beloved Boxer Bo after dealing with cancer for the past 5 years. Isaac and Jacob were great from the first time I called them. I feel they go over and beyond in the process of taking care of our babies. Even thou it’s a sad time in having to meet them they truly help to make it better with all they do.
Kurt Caminske
Jared and Isaac provided us with not only professional services but more importantly their customer service is outstanding. They both expressed kindness and empathy during such a trying time. Using Happy Trails really helped us with the grieving process and provided our pet with a dignified trip across the Rainbow Bridge. We HIGHLY recommend Happy Trails Pet Cremation Services
Sierra Longway
My sweet boy passed away this last Thursday. He had originally been arranged to go to sleep on Friday, and we arranged pick up for him then. However, he declined quickly Thursday, and last minute, we had to rush him in that morning to say goodbye. They were so kind when we called to change the time and place, and with answering our questions and setting everything up.We just picked him up today, and as emotional as I am, I am also so happy. They took such good care of him and receiving that bag brought me such a sense of relief that he had been taken care of so well after he had gone. His ashes, paw print, and even a little bit of his fur were all saved and packaged with such care. Hearing them say that his fur was so soft brought a smile to my face. I can't thank them enough for the way they took care of my baby and how they returned him to me. I will hold onto this forever.
Joyce Tebault
Isaac & Jared are so incredibly loving, patient, and kind! When Gracie passed away they were there till the end! Then what they did for us, simply amazing!
Dianna Rosenbaum
I had to put my ESA and companion dog to sleep after 12 years! Jerred was great! Very sympathetic and helpful. The “viewing” area was really nice and peaceful. For my first time of cremating one of my beloved pets, I could not have asked for a better experience! He was so gentle with Doogle when he weighed him and put him back on the pillows. Thank you so much for everything! Doogle couldn’t have been in better hands!
David Lanzi
My family and I are still grieving over the loss of our family dog, but we wanted to write a review to thank Happy Trails for the exceptional care they took of us and our 14yrs, old Aussie mix. We had not prepared for that moment when we had to make arrangements for her and we were reeling from the loss on a Sunday when most businesses are closed. Happy Trails is the best in our opinion. Very respectful of your loss and offer many options of how you wish to deal with the now and later. There isn't anything they could do any better and the thoughtfulness they take in everything they do for you and your beloved pet is first class, Thank You, for your compassion and making a very hard time easier. Five Stars and more.......
Lindsey Cookston
A few years ago, my closest family friends had to put down their 14 year old Springer. They were absolutely devastated because they can't have kids so to them, they lost a son. I called Happy Trails and explained the situation to them. They live in Dunlap and didn't know where to go or what to do. When my friends brought Max home, Jared was waiting for them to pick up Max.They were so grateful that Jared was willing to come to their house. It made their grief a little less and it meant the world to them.Their Aussie is turning 15 this year and his body is starting to betray his sharp mind. Both them and I already know who I'll call when it's time to let the Aussie go. I wouldn't trust anyone else to have the compassion and understanding of Happy Trails.
Jasmyne King
Jared and Isaac are truly amazing! They both take pride in what they do and they make sure that each fur baby and family are treated with great care and respect. If you have a tough fur baby loss, I highly recommend these guys! They're a great asset to this community and it's obvious they take care in making sure pet parents have a comforting experience in a sad time.
Marianne Craigie
I want to thank Jared and Isaac with all my heart. The compassion shown and the quiet confidence helped me to know my Teddy would be in loving and capable hands.When facing one of the most difficult days in my life your kindness allowed me to let Teddy go and begin his journey and mine.When bringing Teddy home, Isaac gave me his loving and understanding ear as I cried and talked about my grief.It should go without saying, Happy Trails goes above and beyond when you need their expertise. 5 stars and a 1000 more.Thank you so much.Marianne CraigieTeddy's mom.
Summer Coleman
Happy Trails was so compassionate and caring when we lost our beloved pet. His ashes were beautifully packaged and included a personalized note. I even recieved a handwritten note from them weeks later. It's the little things that make them so wonderful. I highly recommend.
Kimberly Adkisson
Picked up our sweet Sara today. Isaac and Jared are the best. Very compassionate and considerate. Thank you.
Ashley Dyer
They are so caring and professional!! I love all of the attention to detail they give about your precious fur baby, the sweet rainbow bridge poem, the paw prints, and the kind words. I know my boy was in great hands! ❤️
Sonny Sexton
Dropped my baby off last week and Isaac was so sweet and helpful. The room was very relaxing and his presence and tone were very calming in such a stressful situation. Definitely recommend this business and anticipate using their services in the future.
Heather Staton
No one wants to think about the day they have to say goodbye to their furbabies, as they are part of the family. However, I am so glad we had Isaac and Jared to help walk us through this sad occasion. Isaac and Jared are two of the kindest, most caring people I have ever had the pleasure of knowing. They came to our house and picked up our baby at 9:30 PM on a Monday evening, and even at that late hour, took the time to visit with us and get to know our baby girl.The entire process was difficult, but Isaac and Jared were so helpful and caring every step of the way. I don't look forward to the day I lose my other furbabies, but I can say with certainty that I will be using their services again and I would confidently recommend them to anyone.
Haile Clark
Jared, the owner, was fantastic. We unexpectedly lost one of our fur babies. He was able to get us in quickly, was very comforting, and had options for us to preserve the memory of our beloved pet. He even had cat specific urns for our sweet Toby. The environment was welcoming and soothing. I highly recommend
Jess Day
I battled deeply with posting a review for Happy Trails, mostly because I know that it's their job to be compassionate and patient, but I thought to myself "no, I need to share my little girl's story one last time."We brought Pearls to Happy Trails right after we left our vet's office. When we spoke with Jared, there was a part of me that really felt it was all going to be okay, that she was in good hands, and that this company didn't go into this service for the money or glory, but because they, too, have had to let friends go in the past. He was incredibly soft-spoken, gentle, patient, and understanding. He not only helped us with all of Pearls' arrangements, but also took the time to ask about her---he wanted to get to know her. He asked about her brothers and sisters at home, dogs and cats alike. He asked what food she got to try, what experiences she got to be part of. He let me hold her and kiss her one last time; there was not point where I felt rushed to let her go. Upon picking up Pearls few days later, she was wrapped beautifully in glittery ribbon and handwritten notes. In a strange, comforting way, it was like she hadn't changed at all---still covered in pink and commanding attention only like she could do.Jared made me realize that even when I have to see him again to take care of my other animals, it was going to be okay, because I know they'll always be in good hands with Happy Trails.
Kim Garner
We sincerely from the bottom of our hearts appreciate all that you've done for us over the last week. You guys are an absolute blessing. It was so hard to say goodbye to our almost 17 yr old baby girl Zoe and you guys have helped us through this. She never left Crossville, which was our wishes and we got her back within 2 days. Ya'll are amazing and please keep doing what your doing because you really do an amazing job with helping the community and getting through these hard times with letting our fur babies rest peacefully. Thank you Jared and Isaac for everything. 💕🐾Shawn & Kim Garner
Noah Ramsey
Atyer the passing of my ferret, Lizzie, I wanted to have her cremated so i could return some of her ashes to her previous owners. The experience was wonderful. The atmosphere is very quiet for those that are grieving the loss of their loved ones. The owners are very generous and welcoming and extremely helpful with the entire process. The arrangement of what we recieved including our beloved pet was astonishing. We recieved a very thoughtful hand written note from them as well. Thank you guys so much for making this transition easier.
amy tippy
These guys where so compassionate when I brought my fur baby in. I was a mess and crying Issac was patient with me as I said my last goodbye. They went above what I expected and when I picked her up with the extra stuff they added in. I would highly recommend them to take care of your fur baby that you loss!
Dirtmeister (Dirtmeister)
What a gracious experience in a difficult time. Felt totally at ease that our beloved family member would be lovingly cared for. The atmosphere made us feel she was now at ease and comfortable. Great thanks Jared.
Lurlyn Mae Carmona
The owners are kind and caring people who will know how to help you in this time of grief. Isaac and Jared are the sweetest souls— no better people to help you when you lose a loved one. They are professional and have been in the business for a long time. The store is new, but the experience is not.
Jhigdon 71197
Loved that they are 24/7 very friendly and truly compassionate people. Very quick with getting our baby back to us. Wonderful job above and beyond the things they did for us . Highly recommend them to any pet lovers .
Herbert Blevins
HELLO JARED AND ISSAC THANK YOU FOR THE KINDNESS YOU SHOW MY WIFE AND I WHEN WE LOST OR WONDERFUL FUR-BABY LEO OUR 13 YEAR OLD ORANGE TABBY CAT. IT WILL NEVER BE FORGOTTEN. YOU CAME TO OUR HOME AND PICK HIM UP. I WILL NEVER FORGET THE RESPECT SHOWED TO US AND LEO . A VERY HEART FELT THANK YOU FROM OUR HEARTS TO YOU THANKS AGAIN.
Julie Landry
They were so kind and did little extras that were thoughtful.
Paula Jimenez
Jared is top notch! He handled the cremation of our beloved cat professionally and respectively. He is the best. Hopefully, our other two animals will be around awhile.
Ana Gomez
Was very kind and understanding when picking out what we wanted done for my 16 year old baby. He understood that I needed a second and was not rushing me of answers. Really brought my vision of the urn to life.
M B
Absolutely lovely human beings, we couldn't have asked for better for our Beefalo dog. Thank you for existing!
Sharon Smith
Thank you again for taking care of my Mom's little girl, Winnie. You guys are the most wonderful caring people. Thank you for the paw print also. Mom loves it ♥️
mark cumnock
Once we got the remains back. They misspelled our pets name. He had a simple name. As others stated. We had an appointment. They are not there or on time. We will not be back.
Karrie Stevens
Very nice people... kind and understanding of our loss. They were very fast, I only waited a couple of days for our pets ashes. They helped make this difficult situation a little easier on my family Thanks guys.
Betta Storms
Thank You Thank You For your extreme Kindness towards my friend Sherry G. And her Fur Baby Dollie. Your Compassion is Outstanding!
Katie Lewis
Amazing people!! Highly recommend them !!! Thank you from the bottom of my heart for caring for my boy in this difficult time.
Chuck Clapper
Wonderful and compassionate treatment at a very sensitive time. We could not be happier with treatment and respect we were provided.
Tony Webb
The staff at Happy trails pet cremation honestly showed extreme compassion during a very difficult time.
Grace Reynolds
The gentleman was very kind and informative in this difficult time I could not recommend a better way to honor your pet
Christina Wiggins
They are very friendly and nice
Janice
Alice
patricia norris
Sarah Bufford
Happy Trails is the absolute best cremation service. They are available 24/7 no matter if they have had time to sleep or eat. They take such great care throughout the whole process. They really care and it shows in their work. Thank you guys for always being there.
Clair Pearce
The staff at Happy Trails Pet Cremation were wonderful. They were very caring and seemed to genuinely care about making me feel at ease. Thank you so much. I highly recommend them for when your fur baby crosses over the rainbow bridge.
Lisa Bloom
I hate that we have had to use them, but if you need them this is the place to go. We lost 2 of our dogs Blue in Jan and Nina in March and they were so caring and supportive. Jared and Jesse go above and beyond to help you get through this hard time. Their setup is awesome and really helps you feel better. They are very fast and I feel their prices are more than reasonable.
Traci F
Jared, the owner of Happy Trails, is the best person to go to have your beloved pet cremated. The business is beautifully designed and provides a comforting atmosphere. He offers an amazing choice of urns and other options to place the ashes. Best of all is his compassionate and genuine kindness during a difficult time.
penny curtis
Want to reach out and tell you both thank you very much. Ranger was a very big part of our lives. Thank you both for taking awesome care of him. It’s hard. Good days and bad when you lose a best friend. One that’s there for you through the thick and the thin.Miss him so much. In loving memory of Ranger Curtis 6/15/2023.
Desiree Edgar
Jarod and Isaac were wonderful. They were so caring and patient. They handled our cashew with respect and dignity. Jarod was gentle and sweet talking to our baby the entire time he positioned shewbear on the hearth in front of the fireplace like he was sleeping. I highly recommend them for your furbabies. The prices are reasonable the way they handle our baby boy was priceless. We can't thank them enough.
Michael Hann
Time caught up to my Frankie. Hard decisions had to be made. The folks at Happy Trails were kind and caring. They helped through the hard time. Frankie is now back home in a beautiful urn. Many thanks. Got to be a hard job. Very thankful for their service.
Re Payton
Jared has been amazing during this very difficult time of us losing our sweet Maggie! He came and picked her up and has been nothing but incredible since I called for his services!! It is way more affordable than the other places I called and also his sincere care towards the loss of someone’s animal surpasses them all!!! Everything was perfect with this service and I highly recommend them for anyone’s Furbabies loss. It’s none like no other!!
Barbra T
Jared was so caring and compassionate when I lost my 14 year old best friend named BaaBaa. She was beautiful and I miss her so much. Thank you for everything. 💞 I wanted to post a picture of her if someone can help me.
Brittany Fisher
Compassionate and kind. We received a sweet condolence card in the mail as well. Beautiful urn with photo and name plaque. Ornamental paw print beautifully done. So glad they assisted us to commemorate our best friend ❤️
Deborah Taylor
Bryanna Mills
Kimberly Davis
Katia Sanchez