Customer Reviews Summary
Polk Memorial Gardens is praised for its compassionate and respectful staff, as well as its well-maintained grounds. Many reviews highlight the professionalism and kindness of the personnel, making it a recommended choice for pet cremation services. However, there are significant concerns regarding communication and service errors, particularly related to memorial stone orders.
Delana Lindsey
Gentle, compassionate office staff.Grounds crew is constantly working to beautify the grounds. All personnel are highly respectful of our loved ones that are interred there and any services that are going on at any given time.
Grace Handschug
Polk Memorial Gardens is a beautiful, well kept facility with amazingly kind staff. The grounds work so hard to keep everything looking top notch, and the office personal is so kind and helpful. Highly recommend!!
Maggie White
I recently attended a service at this facility. The grounds were immaculate and the staff was very helpful and respectful during the very difficult time. I highly recommend Polk Memorial Gardens.
Nicole Leslie
Ordered a stone through them in June. The one they brought out was misspelled. They ordered another one. I've called and called. Can never find someone who knows what's going on. Then they say "I'll call you back" and never do. Then will lie to your face and say they left you a message when the number you gave them doesn't even have vm set up. I had to call Williams to get an answer and she still has a misspelled stone. I'd rather be dumped in the Duck River wrapped in a hefty bag then be buried by these incompetents.