Customer Reviews Summary
Heavenly Paws Pet Cremation has received overwhelmingly positive reviews for their compassionate service and attention to detail during a difficult time. Customers frequently mention the kindness and empathy shown by the staff, particularly Kristen and Ben, who go above and beyond to ensure that pets are treated with dignity and respect. Many reviews highlight the beautiful urns and keepsakes provided, as well as the prompt return of ashes, making the experience more bearable for grieving pet owners.
Mabel Esposito
I am forever grateful to Ben and Kristen. I communicated more with Kristen, she was absolutely amazing with everything. Kristin was very kind, accommodating, and very empathetic . I highly recommend this crematory with love and gratitude. I am grateful Kristen was the last person who held my Bella. They have a very special spot in my heart forever.
Kelsey Hill
Thank you so much for the comfort and compassion you showed our family. You guys made a terrible time in our lives better. We will be forever grateful. Cannot recommend them enough. God bless you guys.
Damon289
Ben and Kristen, I am forever appreciative of both of you. Everything that came home with me last night was absolutely beautiful and my family couldn't be more happy. Our dog Lola was a part of our family and for 13 great years she brought us tons of love and laughter.You guys are the best. Thank you.
Hannah Autry
Wish I could give 10/5 stars! Kristen is AMAZING! Goes above and beyond to make sure the most difficult times are as easy as possible. We were on vacation when we lost our beloved bulldog, Tug. Kristen came and picked him up and then returned the most precious urn back to us 2 days later. It definitely takes kind hearted and caring people to provide these services and we are so grateful we found the best of the best! Thanks again, Kristen!!
Mabel Esposito
I am forever grateful to Ben and Kristen. I communicated more with Kristen, she was absolutely amazing with everything. Kristin was very kind, accommodating, and very empathetic . I highly recommend this crematory with love and gratitude. I am grateful Kristen was the last person who held my Bella. They have a very special spot in my heart forever.
Kelsey Hill
Thank you so much for the comfort and compassion you showed our family. You guys made a terrible time in our lives better. We will be forever grateful. Cannot recommend them enough. God bless you guys.
Damon289
Ben and Kristen, I am forever appreciative of both of you. Everything that came home with me last night was absolutely beautiful and my family couldn't be more happy. Our dog Lola was a part of our family and for 13 great years she brought us tons of love and laughter.You guys are the best. Thank you.
Hannah Autry
Wish I could give 10/5 stars! Kristen is AMAZING! Goes above and beyond to make sure the most difficult times are as easy as possible. We were on vacation when we lost our beloved bulldog, Tug. Kristen came and picked him up and then returned the most precious urn back to us 2 days later. It definitely takes kind hearted and caring people to provide these services and we are so grateful we found the best of the best! Thanks again, Kristen!!
David Hanzalik
I just want to say THANK YOU! Not only did you handle my baby Rico with care, you also handled me with care and compassion during this difficult time. I appreciate the prompt return calls, the quick communication by text, and bringing my boy home quickly ππ 18 years sure did not feel like enough time. He will forever βΎοΈ be missed daily. Again, THANK YOU! -Alisha Hanzalik
Ron Shaw
They are absolutely awesome there product is beautiful my wife and I couldnβt be happier only bad part is we lost our boy shadow we miss him deeply
Valerie Bodnar
Kristen, I do not think a simple βthank youβ is enough to express our gratitude. After facing such a sudden and tragic loss of our girl Dixie, your sincere compassion and tireless accommodations do not go unnoticed. While on vacation at the beach for my husbandβs birthday, our girl was tragically taken from us and Heavenly Paws was a Godsend. We appreciate you handling our case with grace and such delicacy, and for hand delivering our precious girl. As our vacation comes to an end, thanks to Kristen, we are able to take Dixie back home to Pennsylvania to her final resting place. Tim, myself and Damon, Dixieβs brother, wholeheartedly appreciate everything you have done.And God said, βI will send them without wings so no one suspects they are angels.β Rest in paradise, Dixie, you are so incredibly missed beyond belief.
Karen Middleton
9/21/23 - We just picked up our Loganβs remains and cannot say enough about how he came back to us. The engraved box (In Memory of Logan) was beautiful, the cremation certificate and the personalized card that had Loganβs paw print in it. You helped make a very difficult week much better. You can feel the love you have for animals in what you do. Thank you so very much for taking such good care of our boy. Mark & Karen Middleton
M Savage
We came down for our annual two weeks to North Myrtle. We brought our two small dogs since we knew the possibility of the one passing was possible. Well our dog did pass while on vacation with us. We had researched pet cremation services for the area before coming down & this business came recommended a few times. I can certainly say I see why. Flexible, reasonable and above all, very compassionate. Glad we chose them! R.i.P. "Bella".
B Allen
They did an amazing job for our baby girl Gema. The clay paw print and box was amazing. They definately helped with my wife's emotional stress with the passing of our Gema. They were awesome to work with and assured us Gema was well taken care of while with them. Thank you from the bottom of our hearts.
Leslie
Losing my fur baby was devastating! But my heart was warmed when I received her ashes and paw print from Heavenly Paws. A gorgeous, sculpted wooden box carefully holds her ashes and padded zippered case protects her paw print. The care and compassion they take is immeasurable πΎ
Amanda
I cannot be more grateful for Heavenly Paws. When my parrot was passing, I called them. I was unsure if anyone could help me take care of his remains in a respectful manner, they did just that. Kristen was amazing, sweet, and prompt.Yesterday, my best friend returned home to us in a gorgeous engraved urn... with a feather clipping and claw print.I will always recommend them to folks going through a difficult time. Thank you so much for all of the kindness and love β€οΈ
Charlotte Anderson
I want to say thank you for taking care of our boy Comet. We received him home today, and the extra care that went into this was so appreciated. Thank you for taking the time to include his foot print in the card you sent along. Your services are so needed, and appreciated.
Saleena Lent
This company is absolutely amazing! The owners care so much and pay attention to every detail. They go above and beyond for your loved ones. So grateful I found this service.
Mark Benetatos
Heavenly Paws Pet Cremation treated me and my family with such compassion and respect in the handling of the loss of our beloved Sophia. I'm very grateful to them, and would recommend them to anyone. Mark Benetatos
Matthew Willis
Iβm very happy with my experience. Really everything was top notch. From communication to flexibility up front. Showed up on time as scheduled. Fast turnaround with ashes. The package you get is very nice as well between the ashes themselves in a velour bag, very nice card, paw print, certificate and tag for cremation records and a lock of hair in a bag. And compared to others in Myrtle beach the private cremation price was also very fair. Iβd highly recommend heavenly paws services.
William S. Brennan
The Robbins family could not have done a better job in every aspect of Pawleyβs passing. From the heartfelt call regarding her remains to the meticulous way which we were presented our best friendβs ashes, Heavenly Paws is a class act. Just the way everything was handled made this difficult time just a little more bearable. Thank you from the depths of our hearts.The Brennan family
Jerralynn Richards
My sweet girl of almost 12 years passed away unexpectedly on Tuesday. They went above and beyond to accommodate us as much as possible. I want to thank you so much for the great service you provided for us and our Remi Girl. Ben responded right away and made arrangements to pick her up, talked me through the process and was very compassionate, understanding and respectful. When I requested the frozen characters on the plate I was almost certain it would be nearly impossible but Kristen said it wouldnβt be a problem at all and exceeded our expectations! That little picture holds great significance to our family (especially our toddler) since that is her representation of our family and it meant the world to her when you brought Remi (Sven) home and she seen it π I hope to not need your services again but with life comes death and when I do, thereβs nobody else I would call. I am sincerely thankful for you both!
Morgan Varcadipane
I am so grateful for all of the care and attention they have shown to my dog. When a tragedy happens you arenβt able to think about details and without even having to ask, they made inked paw impressions and have a beautiful urn for him. This all happened over the weekend and they still answered the phone and took great care of my dog. Again, I am so grateful for Heavenly Paws and all that work there.
Lisa Papo
Heavenly Paws helped set our sweet pup free and did it with compassion and love. I would highly recommend their services.
paula White
So caring and there for you when I lost our Frosty. They were the best. I can't say enough about how good they were to us. They go way above and beyond. I would give more stars then 5
Kate Burdick
I canβt say enough good things about this place. Going through one of the most difficult times in my life, Kristen was so helpful and compassionate. She went above and beyond for my fur baby and my family and I cannot ever repay her for her kindness. When life brings you to the time when your fur baby crosses the rainbow bridge please call Kristen at heavenly paws.
Briana Edwards
Our furbaby passed away at Animal Emergency Hospital of the Strand and we were heart broken. She was our whole world. Heavenly Paws took great care of her and called us as soon as she was ready and met us so we could have her back ASAP. They made a beautiful nose and paw print for us and were so compassionate with us. We are so grateful for their kindness in such a difficult time.
Laura Byers Furr
I'm sharing our experience in a letter I wrote to Kristen. "Dear Kristen, we have never met. I sat in our car when you met us at a gas station not too far from your facility the week of Labor Day. You were delivering the remains of our Katie, my soul fur baby, and my husband got out of the car to meet you. We had just started a vacation after losing our other two senior fur babies the previous week. We did not know we were about to suddenly lose our Katie the first day we were at the beach. So yesterday, October 31, I finally had the courage to look inside the bag you handed my husband. Inside was a beautiful wooden box with Katies name inscribed on it, her paw print on a card and your compassionate, handwritten note of sympathy. You, Kristen, are a wonderful human. Thank you so much. Your act of kindness and love and treating our Katie with dignity has overwhelmed me. Words can not express how much you mean to me, even though we will never meet. I hope you will always remember the impact you have had on me and my husband, touching our very souls. Thank you, God bless you."
Chelsea Andujar
Kristen made this very hard experience a little more tolerable. We were on vacation when our 2 year old frenchie died. Kristen assured me that she would take care of our boy and she did. She hand delivered him to a family member in the area after everything was taken care of. The box is beautiful and I loved seeing his paw. Thank you!!
Puppy Poo
Heavenly Paws handled the cremation of our sweet Chandler with compassion and empathy beyond anything we could have imagined. They know clients are reaching out to them at a time of sadness and they provided us with clear and thoughtful information.Thank you for everything you did for us and for Chandler! His urn is beautiful.
Sterling Stiles
Wow I don't even know how to begin to express the gratitude our family has for Heavenly Paws.The owner operator Kristen Robbins wrote such a lovely card to us with our lil girls remains keepsake memory box.My lil LaChloe was her Daddy's whole life for 14 years and for the last 8 years also her mommy and brother's lives. And so suddenly she passed from us into heaven last Sat. the 11th,the worst day of our lives.She had just kissed her Daddy and Mommy on the nose before she left to tell us she loved us so much but had to go.My lil girl had Congestive heart failure an couldn't hardly breathe.I am a 6 year Army Artillery veteran and have never cried like this ,over her passing, even for a person,when my Dad died in 97 I thought that was the worst...but as much as I adored him , losing my lil girl has devastated her Daddy and family.Our connection was more than love and happiness....it was spiritual the bond we shared.Lil LaChloe we will all see you again one day in heaven...as your Daddy lives and breathes still we will all be together again.Kristen and everyone at Heavenly Paws you blessed LaChloe's family so much with your kindness and concern and sweet sentiments.God bless you and your good work.From Susana,Nicholas,and Sterling (LaChloes totally broken hearted family)P.S. There is some good news...LaChloe is up there and made the miracle possible for her family to now be getting not one but two new little baby shih thus to give a home to...to carry on her legacy....that lil girl did this with God....I just know it.God is goodAnd so isHeavenly Paws
Arthur Padgett
They are loving and caring. I believe that they feel for everyone's loss . I would not hesitate to reccomend them to anyone in their time of loss !
SJC
When our companion/baby left us we called Heavenly Paws they came to our home to pick her up. Kristen the owner was so polite profession and compassionate. She reassured us that everything will be taken of. When she brought back our girl we finally had some peace that she was home. The way she had everything made was outstanding and to our surprise she went far above what we had done in the past for one of our other companions. This family owned company run by her and her husband are outstanding they helped us in our hour of mourning. Daisy we loved you your whole life and we will miss you for the rest of our life.
Marilynn Moore
I just lost my beloved dog, Mel, a week ago. I received his cremains a few days ago and was so comforted by everything that was included. The wooden urn is so pretty and I greatly appreciated the heartfelt message that was written by Kristen Robbins. It was especially touching that his paw print was included within the note. It was easy to tell that his remains were handled with utmost care. As sad as it is to lose him, I received great comfort knowing that Heavenly Paws Pet Crematorywent out of their way to ready him in the best way possible to be sent back to me.
Mabel Esposito
I am forever grateful to Ben and Kristen. I communicated more with Kristen, she was absolutely amazing with everything. Kristin was very kind, accommodating, and very empathetic . I highly recommend this crematory with love and gratitude. I am grateful Kristen was the last person who held my Bella. They have a very special spot in my heart forever.
Kelsey Hill
Thank you so much for the comfort and compassion you showed our family. You guys made a terrible time in our lives better. We will be forever grateful. Cannot recommend them enough. God bless you guys.
Damon289
Ben and Kristen, I am forever appreciative of both of you. Everything that came home with me last night was absolutely beautiful and my family couldn't be more happy. Our dog Lola was a part of our family and for 13 great years she brought us tons of love and laughter.You guys are the best. Thank you.
Hannah Autry
Wish I could give 10/5 stars! Kristen is AMAZING! Goes above and beyond to make sure the most difficult times are as easy as possible. We were on vacation when we lost our beloved bulldog, Tug. Kristen came and picked him up and then returned the most precious urn back to us 2 days later. It definitely takes kind hearted and caring people to provide these services and we are so grateful we found the best of the best! Thanks again, Kristen!!
David Hanzalik
I just want to say THANK YOU! Not only did you handle my baby Rico with care, you also handled me with care and compassion during this difficult time. I appreciate the prompt return calls, the quick communication by text, and bringing my boy home quickly ππ 18 years sure did not feel like enough time. He will forever βΎοΈ be missed daily. Again, THANK YOU! -Alisha Hanzalik
Ron Shaw
They are absolutely awesome there product is beautiful my wife and I couldnβt be happier only bad part is we lost our boy shadow we miss him deeply
Valerie Bodnar
Kristen, I do not think a simple βthank youβ is enough to express our gratitude. After facing such a sudden and tragic loss of our girl Dixie, your sincere compassion and tireless accommodations do not go unnoticed. While on vacation at the beach for my husbandβs birthday, our girl was tragically taken from us and Heavenly Paws was a Godsend. We appreciate you handling our case with grace and such delicacy, and for hand delivering our precious girl. As our vacation comes to an end, thanks to Kristen, we are able to take Dixie back home to Pennsylvania to her final resting place. Tim, myself and Damon, Dixieβs brother, wholeheartedly appreciate everything you have done.And God said, βI will send them without wings so no one suspects they are angels.β Rest in paradise, Dixie, you are so incredibly missed beyond belief.
Karen Middleton
9/21/23 - We just picked up our Loganβs remains and cannot say enough about how he came back to us. The engraved box (In Memory of Logan) was beautiful, the cremation certificate and the personalized card that had Loganβs paw print in it. You helped make a very difficult week much better. You can feel the love you have for animals in what you do. Thank you so very much for taking such good care of our boy. Mark & Karen Middleton
M Savage
We came down for our annual two weeks to North Myrtle. We brought our two small dogs since we knew the possibility of the one passing was possible. Well our dog did pass while on vacation with us. We had researched pet cremation services for the area before coming down & this business came recommended a few times. I can certainly say I see why. Flexible, reasonable and above all, very compassionate. Glad we chose them! R.i.P. "Bella".
B Allen
They did an amazing job for our baby girl Gema. The clay paw print and box was amazing. They definately helped with my wife's emotional stress with the passing of our Gema. They were awesome to work with and assured us Gema was well taken care of while with them. Thank you from the bottom of our hearts.
Leslie
Losing my fur baby was devastating! But my heart was warmed when I received her ashes and paw print from Heavenly Paws. A gorgeous, sculpted wooden box carefully holds her ashes and padded zippered case protects her paw print. The care and compassion they take is immeasurable πΎ
Amanda
I cannot be more grateful for Heavenly Paws. When my parrot was passing, I called them. I was unsure if anyone could help me take care of his remains in a respectful manner, they did just that. Kristen was amazing, sweet, and prompt.Yesterday, my best friend returned home to us in a gorgeous engraved urn... with a feather clipping and claw print.I will always recommend them to folks going through a difficult time. Thank you so much for all of the kindness and love β€οΈ
Charlotte Anderson
I want to say thank you for taking care of our boy Comet. We received him home today, and the extra care that went into this was so appreciated. Thank you for taking the time to include his foot print in the card you sent along. Your services are so needed, and appreciated.
Saleena Lent
This company is absolutely amazing! The owners care so much and pay attention to every detail. They go above and beyond for your loved ones. So grateful I found this service.
Mark Benetatos
Heavenly Paws Pet Cremation treated me and my family with such compassion and respect in the handling of the loss of our beloved Sophia. I'm very grateful to them, and would recommend them to anyone. Mark Benetatos
Matthew Willis
Iβm very happy with my experience. Really everything was top notch. From communication to flexibility up front. Showed up on time as scheduled. Fast turnaround with ashes. The package you get is very nice as well between the ashes themselves in a velour bag, very nice card, paw print, certificate and tag for cremation records and a lock of hair in a bag. And compared to others in Myrtle beach the private cremation price was also very fair. Iβd highly recommend heavenly paws services.
William S. Brennan
The Robbins family could not have done a better job in every aspect of Pawleyβs passing. From the heartfelt call regarding her remains to the meticulous way which we were presented our best friendβs ashes, Heavenly Paws is a class act. Just the way everything was handled made this difficult time just a little more bearable. Thank you from the depths of our hearts.The Brennan family
Jerralynn Richards
My sweet girl of almost 12 years passed away unexpectedly on Tuesday. They went above and beyond to accommodate us as much as possible. I want to thank you so much for the great service you provided for us and our Remi Girl. Ben responded right away and made arrangements to pick her up, talked me through the process and was very compassionate, understanding and respectful. When I requested the frozen characters on the plate I was almost certain it would be nearly impossible but Kristen said it wouldnβt be a problem at all and exceeded our expectations! That little picture holds great significance to our family (especially our toddler) since that is her representation of our family and it meant the world to her when you brought Remi (Sven) home and she seen it π I hope to not need your services again but with life comes death and when I do, thereβs nobody else I would call. I am sincerely thankful for you both!
Morgan Varcadipane
I am so grateful for all of the care and attention they have shown to my dog. When a tragedy happens you arenβt able to think about details and without even having to ask, they made inked paw impressions and have a beautiful urn for him. This all happened over the weekend and they still answered the phone and took great care of my dog. Again, I am so grateful for Heavenly Paws and all that work there.
Lisa Papo
Heavenly Paws helped set our sweet pup free and did it with compassion and love. I would highly recommend their services.
Tina Jarvis
We just picked up Serena's ashes. No one wants to bring their fur baby home in a box. Thank you for making it a pretty box. The paw print was the part I forgot to ask for, y'all read my heart. Thank you.
Wendy Oliver
We recently lost our beloved cockatiel, Peko. Heavenly Paws was wonderful. Kristen was so compassionate and took care of everything. Kristen brought Peko back to us in a beautifully engraved urn. There was a nice card with Peko's footprint, a couple of her feathers and a certificate of cremation. I highly recommend Heavenly Paws.
Andrew Bates
My wife Luci and I were on vacation in Myrtle Beach for the past 2 weeks. Our oldest dog Lulu got ill and past on May 20th. We called Kristin from Heavenly Paws and within a half hour she was there to pickup Lulu. We knew from the moment we met Kristin that Lulu was in very good hands. You guys are Amazing!!!!! Thank you for everything.
Randall Hill
The experience of working with Heavenly Paws made the loss of our dog Chloe much easier. The urn was so much nicer than I expected and the card enclosed was special and personal. I highly recommend their services.
AmyB
Kristen and her associates are absolutely amazing. We lost our beloved poodle early Sunday morning. When my husband called, because I surely couldnβt, Kristen was there in no time. She was compassionate and caring, within just a few minutes of her being there it was like we knew her forever. She took the time to not only speak to myself and my husband but extended her love and support to my children. Opened her heart and her phone to us. I texted her several times and she was quick to respond with support and love. We ABSOLUTELY POSITIVELY recommend them to everyone!!! Many thanks! β€οΈβ€οΈβ€οΈ
Shirley Margan
Thank you so much, you are so compassionate with your customers. When we picked up our bag from Waterway Animal Hospital, we were very surprised to see the beautiful wooden carved box with Tigs ashes. Also a small vile with her red & white hair, her paw print, a candle, and a beautiful card that I read often about the rainbow bridge. Very touching. Thank you so much.Tig's Mom & Dad
Lauri Chick
My kitty Mary died unexpectedly last week. I was so in shock over it! I always put a clump of my fur babies fur with their ashes. I forgot with Mary because I was distraught. When I received her ashes back, her fur was there in a nice little bottle. I was so happy! Heavenly Paws went above and beyond for Mary. I truly appreciate their thoughtfulness.
Mary Tweedie
Our sweet girl passed unexpectedly & Heavenly Paws was the crematory service our Vet reccomended & we are nothing but satisfied. They came & picked up our dog, let us say our goodbyes & told us they would take good care of her. Kristin is one of the sweetest humans I have ever met. Its very obvious she cares for the animals she receives. They were quick in returning our baby to us just 48hrs later. The box & engraved nameplate is gorgeous & finding our sweet girls paw print in a card they sent home was such a beautiful gift. They truly make a difficult time easier simply by caring & showing compassion.
Rachel Schaeffer
We had to send our little pug Hercules over the rainbow bridge this past Sunday. Kristen Robbins with Heavenly Paws was wonderful. She went above and beyond helping us with Hercules. She actually sat on our floor with me to help the vet because our little guys veins kept rolling. Her compassion was greatly needed and appreciated. She brought Hercules back home to us today in a beautiful urn. Thank you so much Kristen πΎπΎβ€οΈπΎπΎβ€οΈππ
Wendy Bowen
They cremated our last 4 animals. This time when I called I was told they were busy picking up from vets offices in the afternoon. With our current pet he is passing at home and they said they were busy with their vet pickups. Not even an option for us to meet them at their facility with our pet when they returned. We would have gladly took our boy to them as it's not very far from our home. Never again
paula White
So caring and there for you when I lost our Frosty. They were the best. I can't say enough about how good they were to us. They go way above and beyond. I would give more stars then 5
Kate Burdick
I canβt say enough good things about this place. Going through one of the most difficult times in my life, Kristen was so helpful and compassionate. She went above and beyond for my fur baby and my family and I cannot ever repay her for her kindness. When life brings you to the time when your fur baby crosses the rainbow bridge please call Kristen at heavenly paws.
Briana Edwards
Our furbaby passed away at Animal Emergency Hospital of the Strand and we were heart broken. She was our whole world. Heavenly Paws took great care of her and called us as soon as she was ready and met us so we could have her back ASAP. They made a beautiful nose and paw print for us and were so compassionate with us. We are so grateful for their kindness in such a difficult time.
Laura Byers Furr
I'm sharing our experience in a letter I wrote to Kristen. "Dear Kristen, we have never met. I sat in our car when you met us at a gas station not too far from your facility the week of Labor Day. You were delivering the remains of our Katie, my soul fur baby, and my husband got out of the car to meet you. We had just started a vacation after losing our other two senior fur babies the previous week. We did not know we were about to suddenly lose our Katie the first day we were at the beach. So yesterday, October 31, I finally had the courage to look inside the bag you handed my husband. Inside was a beautiful wooden box with Katies name inscribed on it, her paw print on a card and your compassionate, handwritten note of sympathy. You, Kristen, are a wonderful human. Thank you so much. Your act of kindness and love and treating our Katie with dignity has overwhelmed me. Words can not express how much you mean to me, even though we will never meet. I hope you will always remember the impact you have had on me and my husband, touching our very souls. Thank you, God bless you."
Chelsea Andujar
Kristen made this very hard experience a little more tolerable. We were on vacation when our 2 year old frenchie died. Kristen assured me that she would take care of our boy and she did. She hand delivered him to a family member in the area after everything was taken care of. The box is beautiful and I loved seeing his paw. Thank you!!
Puppy Poo
Heavenly Paws handled the cremation of our sweet Chandler with compassion and empathy beyond anything we could have imagined. They know clients are reaching out to them at a time of sadness and they provided us with clear and thoughtful information.Thank you for everything you did for us and for Chandler! His urn is beautiful.
Sterling Stiles
Wow I don't even know how to begin to express the gratitude our family has for Heavenly Paws.The owner operator Kristen Robbins wrote such a lovely card to us with our lil girls remains keepsake memory box.My lil LaChloe was her Daddy's whole life for 14 years and for the last 8 years also her mommy and brother's lives. And so suddenly she passed from us into heaven last Sat. the 11th,the worst day of our lives.She had just kissed her Daddy and Mommy on the nose before she left to tell us she loved us so much but had to go.My lil girl had Congestive heart failure an couldn't hardly breathe.I am a 6 year Army Artillery veteran and have never cried like this ,over her passing, even for a person,when my Dad died in 97 I thought that was the worst...but as much as I adored him , losing my lil girl has devastated her Daddy and family.Our connection was more than love and happiness....it was spiritual the bond we shared.Lil LaChloe we will all see you again one day in heaven...as your Daddy lives and breathes still we will all be together again.Kristen and everyone at Heavenly Paws you blessed LaChloe's family so much with your kindness and concern and sweet sentiments.God bless you and your good work.From Susana,Nicholas,and Sterling (LaChloes totally broken hearted family)P.S. There is some good news...LaChloe is up there and made the miracle possible for her family to now be getting not one but two new little baby shih thus to give a home to...to carry on her legacy....that lil girl did this with God....I just know it.God is goodAnd so isHeavenly Paws
Arthur Padgett
They are loving and caring. I believe that they feel for everyone's loss . I would not hesitate to reccomend them to anyone in their time of loss !
SJC
When our companion/baby left us we called Heavenly Paws they came to our home to pick her up. Kristen the owner was so polite profession and compassionate. She reassured us that everything will be taken of. When she brought back our girl we finally had some peace that she was home. The way she had everything made was outstanding and to our surprise she went far above what we had done in the past for one of our other companions. This family owned company run by her and her husband are outstanding they helped us in our hour of mourning. Daisy we loved you your whole life and we will miss you for the rest of our life.
Marilynn Moore
I just lost my beloved dog, Mel, a week ago. I received his cremains a few days ago and was so comforted by everything that was included. The wooden urn is so pretty and I greatly appreciated the heartfelt message that was written by Kristen Robbins. It was especially touching that his paw print was included within the note. It was easy to tell that his remains were handled with utmost care. As sad as it is to lose him, I received great comfort knowing that Heavenly Paws Pet Crematorywent out of their way to ready him in the best way possible to be sent back to me.
Trent Van Boskerck
Kristen was amazing. They went above and beyond picking up my stryker and delivering him. fair price and they weren't pushy for money up front and let us grieve. Its never a fun to have to contact a place like this but I promise they will do everything to make it easier on you.
Allan Cornell
I lost my 18 year old chihuahua Pedro this week. I was understandably upset but wanted to make sure he was cared for properly. I have a great relationship with my vet and trust them implicitly. They sent him to Heavenly Paws. He was returned in less than 48 hours. The price was very reasonable. The box and engraved plaque were beautiful. I thought the card with his paw print on it was an amazing touch. This is obviously a small operation run by people of great compassion. Thank you for taking such good care of my little boy.
Jen Merrill
Our sweet bulldog Izzy passed away at home and we were absolutely devastated. Our vet recommended Heavenly Paws, and Iβm so glad they did. Kristen was so compassionate and came to our home. She was very careful with our baby and returned Izzyβs urn back to us in a few days. The urn is lovely. I asked if they could give us a clay paw print and they kindly did so. It meant a lot because we have clay paw prints of our other bulldogs who have passed away.
Vicki Hensley
I had to post on this site, because from Ben's comforting message on the office phone, to the incredibly personal & caring touch through out the process, they are "above & beyond" in the service to their clients. I recently lost my precious Shea & they did so much to comfort me & understand my grief. The beautiful cremation box ornately carved & the specially engraved message on the box, will forever be a comfort and a keepsake. Thank you, Heavenly Paws ππ
Shelly Liv
Benβs company did an exceptional job at this difficult time we lost our Boston terrier, Rocky.We received a wooden urn with and engraved plate with his remains, certificate of cremation, and a sympathy card with Rockys paw print. 14 years at my previous vet, Loris Animal Hospital and not even a sympathy card. This business was tops!
Karen Hulmes
Wonderful Service, professional beyond words, so kind when I needed them for my dog Cagney. They came to my house to pick her up and delivered the engraved URN back to me. I can't say enough good about them. They respected my dog and took my heartbreak into consideration which made the transition less stressful.When your pet goes to heaven please call Heavenly Paws Pet Crematory. Location - Little River, SCThanks again,Karen HulmesConway, SC
Old Prick
My wife and I lost 2 of our wonderful girls. Ben and Kristen were the best ever. They took took good care of my girls. Words can't express how much they mean to us. Thank you 2 so much ....quick update we just lost another one of our fur angels..today is January 4 2023 and just as last time they were awesome..so glad to have you two in our life's..again thank you so very much for taking care of our sheaba..you two are the best π€
Doug Brown
We have been blessed to have raised four fur babies in our lifetime, and I only have one regret. I regret not having someone as caring as Kristen and Ben to take our first three fur babies across the rainbow bridge. The engraved keepsake urn, paw print card, and locket of fur, are all precious keepsakes you will receive as part of this service. When the time comes, I highly recommend you take advantage of what Heavenly Paws has to offer.Thank You,Doug & Cindy Brown
Crystal Grainger
The care and compassion of Ben and kristen can't be beat it showed in our time of need for our baby. They were outstanding I've never been hugged by a funeral director but a hug was great when Ben picked up our baby shortly after we lost him. we we're walked through every step and Ben didn't leave until all our questions had been answered. The card Kristen wrote and paw print with his lock of hair was so sweet I am so thankful to have it.when ben brought our baby home he made sure everything was how we asked and he talked with us to make sure we were doing okay.the urn is beautiful and the engraved plate fit our baby perfect. Ben and kristen thank you both so much for all that you do. They even came out on Thanksgiving to pick our baby up.
Meghan Kapp
We lost our cat, Lily, very unexpectedly on 7/1/18. It was a huge shock to us and we were heartbroken. When she was gone and we made arrangements at the animal hospital for her cremation, I was very nervous about how her little body would be handled once we left her. I told myself to relax and not bug the people at the cremation service. Then I noticed that the animal hospital had misspelled Lily's name- a common mistake, but I wanted to make sure her urn had her name spelled correctly. I called and left a voicemail with my concerns (I'm sure it wasn't very coherent- I hadn't slept since my girl passed and was very upset). Ben called me back within 2 hours and reassured me that he would make sure her name was spelled correctly on her urn. Then I broke down and asked him to explain the process to me. He did... he was very honest, thorough, patient, and didn't get off the phone until he was sure I didn't have more questions. I immediately felt better. After talking to him I finally felt ok enough to sleep for the first time since Lily passed. We got her back in two days in the most beautiful urn. We also got a card with her paw print which I wasn't expecting, and it is so special to me. I have so much comfort when I look at her urn and know she is with me, and I know they took great care of her. I don't want to have to use Heavenly Paws again for a long time... but when that time comes, I know who I will call. Thank you from the bottom of my heart!
Tina Jarvis
We just picked up Serena's ashes. No one wants to bring their fur baby home in a box. Thank you for making it a pretty box. The paw print was the part I forgot to ask for, y'all read my heart. Thank you.
Wendy Oliver
We recently lost our beloved cockatiel, Peko. Heavenly Paws was wonderful. Kristen was so compassionate and took care of everything. Kristen brought Peko back to us in a beautifully engraved urn. There was a nice card with Peko's footprint, a couple of her feathers and a certificate of cremation. I highly recommend Heavenly Paws.
Andrew Bates
My wife Luci and I were on vacation in Myrtle Beach for the past 2 weeks. Our oldest dog Lulu got ill and past on May 20th. We called Kristin from Heavenly Paws and within a half hour she was there to pickup Lulu. We knew from the moment we met Kristin that Lulu was in very good hands. You guys are Amazing!!!!! Thank you for everything.
Randall Hill
The experience of working with Heavenly Paws made the loss of our dog Chloe much easier. The urn was so much nicer than I expected and the card enclosed was special and personal. I highly recommend their services.
AmyB
Kristen and her associates are absolutely amazing. We lost our beloved poodle early Sunday morning. When my husband called, because I surely couldnβt, Kristen was there in no time. She was compassionate and caring, within just a few minutes of her being there it was like we knew her forever. She took the time to not only speak to myself and my husband but extended her love and support to my children. Opened her heart and her phone to us. I texted her several times and she was quick to respond with support and love. We ABSOLUTELY POSITIVELY recommend them to everyone!!! Many thanks! β€οΈβ€οΈβ€οΈ
Shirley Margan
Thank you so much, you are so compassionate with your customers. When we picked up our bag from Waterway Animal Hospital, we were very surprised to see the beautiful wooden carved box with Tigs ashes. Also a small vile with her red & white hair, her paw print, a candle, and a beautiful card that I read often about the rainbow bridge. Very touching. Thank you so much.Tig's Mom & Dad
Lauri Chick
My kitty Mary died unexpectedly last week. I was so in shock over it! I always put a clump of my fur babies fur with their ashes. I forgot with Mary because I was distraught. When I received her ashes back, her fur was there in a nice little bottle. I was so happy! Heavenly Paws went above and beyond for Mary. I truly appreciate their thoughtfulness.
Mary Tweedie
Our sweet girl passed unexpectedly & Heavenly Paws was the crematory service our Vet reccomended & we are nothing but satisfied. They came & picked up our dog, let us say our goodbyes & told us they would take good care of her. Kristin is one of the sweetest humans I have ever met. Its very obvious she cares for the animals she receives. They were quick in returning our baby to us just 48hrs later. The box & engraved nameplate is gorgeous & finding our sweet girls paw print in a card they sent home was such a beautiful gift. They truly make a difficult time easier simply by caring & showing compassion.
Rachel Schaeffer
We had to send our little pug Hercules over the rainbow bridge this past Sunday. Kristen Robbins with Heavenly Paws was wonderful. She went above and beyond helping us with Hercules. She actually sat on our floor with me to help the vet because our little guys veins kept rolling. Her compassion was greatly needed and appreciated. She brought Hercules back home to us today in a beautiful urn. Thank you so much Kristen πΎπΎβ€οΈπΎπΎβ€οΈππ
Wendy Bowen
They cremated our last 4 animals. This time when I called I was told they were busy picking up from vets offices in the afternoon. With our current pet he is passing at home and they said they were busy with their vet pickups. Not even an option for us to meet them at their facility with our pet when they returned. We would have gladly took our boy to them as it's not very far from our home. Never again
Tabikat1324
I would not recommend any other crematorium. I lost my best friend and other half recently and I couldn't have asked for better treatment. Ben was so very compassionate and helped me find closure quickly. He wrapped my pup in a white fluffy blanket for his last ride and showed nothing but love and compassion to him. He returned him to me quickly in a beautiful wooden box with his name on a plaque and a clay imprint of his paw along with a ink print of his paw. Ben has a huge heart and put the up most importance in getting my baby back home. I couldn't have asked for anything better, thank you dearly, from the bottom of my heart, for bringing Rocket home again. And thank you for showing him so much love when I couldn't be by his side.
Cindy Hayden
Exceptional and compassionate service. Ben picked up our 13 year old lab at our home within 15 minutes of our call, and delivered her back to us within a day. The stamp of her paw print in the card that accompanied her was a very special touch. The boxed urn is very beautiful. We are very pleased that Ben showed so much care for our Lys. We highly recommend him.
Valarie Miller
We had our beloved furbaby bell go to the rainbow bridge june 17th. I called and ben called me right back. They picked up my girl that afternoon. I got her home 2 days later with a beautiful urn and some other beautiful things. Ben was very compassionate in our time of need. He and kristen are wonderful caring ppl. I will use again when the time comes. He brought my bell right to our house and was so caring. He always asked if i had any questions. Just a wonderful place
Thomas Leonard
Fantastic service for our 17 year old dog. Ben came and got her within 30 minutes. Wanted to know if we had any questions at all to please call him or his wife Kristen. Brought the remains back home in a very nice wooden urn with paw prints and a lock of hair. Would highly recommend them to anyoneThank you bothThomas and SHERRY
Cheri Gilley
I would recommend Heavenly Paws and Ben Robbins to anyone needing this service. Ben was very professional and compassionate. He picked up our cat Simba from Kind Care and delivered him back home to us in two days. It is comforting to know when our other two cats time to go comes, we can call on Ben and Heavenly Paws. Thank you for this needed service.
TARA AMANN
Wish we could give more than 5 stars. Ben was fantastic in a difficult time. Our pup passed away unexpectedly overnight and he was no shrinking violet at 120 lbs. Ben was so kind and a calming presence when no one knows what to do exactly. No one wants to be in this position but Ben and Heavenly Paws eased all of our minds on a terribly bad day. Thank you, Ben β€οΈ
Heather Dutzel
We recently lost our 16 year old dog. We called Heavenly Paws and received an immediate call back. They were available to pick up our dog 24 hours a day from our home. In the end we had to take our dog to an emergency vet who did business with Heavenly Paws. We took him in to the vet and put him to sleep Sunday night and by Tuesday night we had his remains back. The short turn around was a huge relief. His remains came in a beautiful box with a personalized plaque on the front. You can tell that Heavenly Paws treats your pet with the upmost respect. I highly recommend Heavenly Paws.
v scavo
Such wonderful and compassionate service, I cannot thank you enough for your rapid response and gentle care helping with Spiker after he crossed the π last night.
Christopher Barton
We lost our dog, Graham, on Friday and by Monday afternoon we received his ashes in a beautifully craved box, with a lovely card, and his paw print. Graham was my best friend, and having him back home in such a timely manner means the world to us. I strongly recommend this crematoryβand thank you for taking such good care of my dear Graham.
Dawn Dunkerley
On such an emotional morning, my husband called and Ben was more than compassionate. We felt like he went above and beyond on such 'short notice' and instead of us driving to him, he rearranged his time and came to us. He then hand delivered, sat and talked and made us feel even more comfortable. We definitely say to give him a call if and when its time.
Trent Van Boskerck
Kristen was amazing. They went above and beyond picking up my stryker and delivering him. fair price and they weren't pushy for money up front and let us grieve. Its never a fun to have to contact a place like this but I promise they will do everything to make it easier on you.
Allan Cornell
I lost my 18 year old chihuahua Pedro this week. I was understandably upset but wanted to make sure he was cared for properly. I have a great relationship with my vet and trust them implicitly. They sent him to Heavenly Paws. He was returned in less than 48 hours. The price was very reasonable. The box and engraved plaque were beautiful. I thought the card with his paw print on it was an amazing touch. This is obviously a small operation run by people of great compassion. Thank you for taking such good care of my little boy.
Jen Merrill
Our sweet bulldog Izzy passed away at home and we were absolutely devastated. Our vet recommended Heavenly Paws, and Iβm so glad they did. Kristen was so compassionate and came to our home. She was very careful with our baby and returned Izzyβs urn back to us in a few days. The urn is lovely. I asked if they could give us a clay paw print and they kindly did so. It meant a lot because we have clay paw prints of our other bulldogs who have passed away.
Vicki Hensley
I had to post on this site, because from Ben's comforting message on the office phone, to the incredibly personal & caring touch through out the process, they are "above & beyond" in the service to their clients. I recently lost my precious Shea & they did so much to comfort me & understand my grief. The beautiful cremation box ornately carved & the specially engraved message on the box, will forever be a comfort and a keepsake. Thank you, Heavenly Paws ππ
Shelly Liv
Benβs company did an exceptional job at this difficult time we lost our Boston terrier, Rocky.We received a wooden urn with and engraved plate with his remains, certificate of cremation, and a sympathy card with Rockys paw print. 14 years at my previous vet, Loris Animal Hospital and not even a sympathy card. This business was tops!
Karen Hulmes
Wonderful Service, professional beyond words, so kind when I needed them for my dog Cagney. They came to my house to pick her up and delivered the engraved URN back to me. I can't say enough good about them. They respected my dog and took my heartbreak into consideration which made the transition less stressful.When your pet goes to heaven please call Heavenly Paws Pet Crematory. Location - Little River, SCThanks again,Karen HulmesConway, SC
Old Prick
My wife and I lost 2 of our wonderful girls. Ben and Kristen were the best ever. They took took good care of my girls. Words can't express how much they mean to us. Thank you 2 so much ....quick update we just lost another one of our fur angels..today is January 4 2023 and just as last time they were awesome..so glad to have you two in our life's..again thank you so very much for taking care of our sheaba..you two are the best π€
Doug Brown
We have been blessed to have raised four fur babies in our lifetime, and I only have one regret. I regret not having someone as caring as Kristen and Ben to take our first three fur babies across the rainbow bridge. The engraved keepsake urn, paw print card, and locket of fur, are all precious keepsakes you will receive as part of this service. When the time comes, I highly recommend you take advantage of what Heavenly Paws has to offer.Thank You,Doug & Cindy Brown
Crystal Grainger
The care and compassion of Ben and kristen can't be beat it showed in our time of need for our baby. They were outstanding I've never been hugged by a funeral director but a hug was great when Ben picked up our baby shortly after we lost him. we we're walked through every step and Ben didn't leave until all our questions had been answered. The card Kristen wrote and paw print with his lock of hair was so sweet I am so thankful to have it.when ben brought our baby home he made sure everything was how we asked and he talked with us to make sure we were doing okay.the urn is beautiful and the engraved plate fit our baby perfect. Ben and kristen thank you both so much for all that you do. They even came out on Thanksgiving to pick our baby up.
Meghan Kapp
We lost our cat, Lily, very unexpectedly on 7/1/18. It was a huge shock to us and we were heartbroken. When she was gone and we made arrangements at the animal hospital for her cremation, I was very nervous about how her little body would be handled once we left her. I told myself to relax and not bug the people at the cremation service. Then I noticed that the animal hospital had misspelled Lily's name- a common mistake, but I wanted to make sure her urn had her name spelled correctly. I called and left a voicemail with my concerns (I'm sure it wasn't very coherent- I hadn't slept since my girl passed and was very upset). Ben called me back within 2 hours and reassured me that he would make sure her name was spelled correctly on her urn. Then I broke down and asked him to explain the process to me. He did... he was very honest, thorough, patient, and didn't get off the phone until he was sure I didn't have more questions. I immediately felt better. After talking to him I finally felt ok enough to sleep for the first time since Lily passed. We got her back in two days in the most beautiful urn. We also got a card with her paw print which I wasn't expecting, and it is so special to me. I have so much comfort when I look at her urn and know she is with me, and I know they took great care of her. I don't want to have to use Heavenly Paws again for a long time... but when that time comes, I know who I will call. Thank you from the bottom of my heart!
Blue Line Drone Photography
I cannot say enough great things about Heavenly Paws Pet Crematory. We lost our 20 year old cat on a Saturday afternoon and the emergency vet wanted a small fortune to cremate him alone. I called Ben and he offered to meet me right then so I did not have to store him over the weekend. He met us 20 minutes later and took my boy and we had him back Monday afternoon in a beautiful urn.
Greg Barsnica
Ben and Kristen are awesome we called them and the picked up our dog right away. They are very compassionate. I strongly recommend them. They helped us get through this difficult time and I thank them very much.
Mark Fanus
Ben and his wife were so caring and professional. Our 14 year shitzu died in my wifes arms on Sunday 1/20/19. We called them and they were so understanding of our devastation. The took our Sugar Plum our beloved shitzu of 14 years and returned our babies ashes in a beautiful urn engraved with Sugar Plum and a message we wanted on it. They brought her ashes to us today 1/22. And the charge was $175 and was worth every penny for the service and professional love they cared for our wonderful pet. They both are truly caring and professional and care and loved our Sugar Plum as there own pet. They gave us emotional support when we needed the most. I highly recommend this very caring couple. Thank you Ben and your wonderful wife for your love and care. Mark and Shirley Fanus Little River, SC.
Donna Jones
During our loss of our beloved dog PJ, Kristen and her husband took care of us like family. We are so pleased with the service we received at such a terrible time for us. They both are very compassionate people and made this a much easier time.Thank you so very muchKeith and Donna Jones
Yvette Maselli
Incredibly compassionate and professional services. They handle the final stage of pet loss with such heart. Being in the veterinary field, I hold a high standard for postmortem care and the Robins go above and beyond. I can't compliment them enough for how they handled my own pet and the pets of the clients and staff I work with. Despite the difficult circumstances of receiving ashes, Heavenly Paws delivers a timeless keepsake with the upmost satisfaction.
Stefanie Zonzini
Kristen was so beyond kind and compassionate at an unbearable time for our family! She is wonderful in every aspect! (Professional, kind, caring, thoughtful and full of hugs and sweet words π) I appreciate her and how effortless shes made this for us when we were just beside ourselves in greif. Thank you so much Kristen! You've really treated us like family and we will forever speak fondly of the events to follow our tradgety. We will always reccomend you every time! Silver lining is meeting truly wonderful people in an awful time. Thanks again!!!!! π€ππππ
Samantha Sharp
On Thursday December 6th I came home to find my childhood cat dead, I called all around places in Wilmington with no luck of them answering even though they said they were open 24 hours a day. My fiancΓ© just so happened to call heavenly paws at 9:32 at night and by 9:35 Ben had already called us back more than willing to help that same night. He even offered to even come and get our cat, us living so far away we just drove him to Ben, but he was nice enough to meet us at state line so we didnβt have to drive so far.. Today (December 8th) I was able to pick up his remains that came in a beautiful wood box. What got me emotional is the card that came with it, it had a locket of his hair in a baggy, a beautiful poem, and his paw print in it. I couldnβt have asked for a better experience..
Megan Danger
I thought this was going to be the hardest part of loosing my pet but Ben really took the time to make us feel completely welcomed. His personality is completely awesome and you can tell he has one of the best hearts out there. I am forever grateful for this service they provide. I get to have a piece of my sweet little baby Zeek for the rest of my life!!!
Carlene Neels
Answered my call within an hour of my calling them, and was at my home within another hour to take care of my beloved pet. Courteous, caring people who have a heartbreaking job. I would definitely use them again if I ever have another pet, and I highly recommend them to anyone who loses their furry family member.
M. S.
My cat Vinnie passed away just a few short days ago. I looked for animal cremation in my area, but no business was open on a Saturday. Then I found Heavenly Paws. Ben responded to us quickly and when we arrived, I couldn't have asked for a kinder person. Ben really sympathized with us and his concern and condolences were so genuine. Vinnies ashes were sent home to us in a pretty wooden urn and his name plate that had his name, birthday and a saying of my choosing written beautifully. Along with a sweet card with Vinnies paw print inside and a cremation certificate. I really couldn't ask for more during this devastating time. A huge thank you to Ben and his wife.
Tabikat1324
I would not recommend any other crematorium. I lost my best friend and other half recently and I couldn't have asked for better treatment. Ben was so very compassionate and helped me find closure quickly. He wrapped my pup in a white fluffy blanket for his last ride and showed nothing but love and compassion to him. He returned him to me quickly in a beautiful wooden box with his name on a plaque and a clay imprint of his paw along with a ink print of his paw. Ben has a huge heart and put the up most importance in getting my baby back home. I couldn't have asked for anything better, thank you dearly, from the bottom of my heart, for bringing Rocket home again. And thank you for showing him so much love when I couldn't be by his side.
Cindy Hayden
Exceptional and compassionate service. Ben picked up our 13 year old lab at our home within 15 minutes of our call, and delivered her back to us within a day. The stamp of her paw print in the card that accompanied her was a very special touch. The boxed urn is very beautiful. We are very pleased that Ben showed so much care for our Lys. We highly recommend him.
Valarie Miller
We had our beloved furbaby bell go to the rainbow bridge june 17th. I called and ben called me right back. They picked up my girl that afternoon. I got her home 2 days later with a beautiful urn and some other beautiful things. Ben was very compassionate in our time of need. He and kristen are wonderful caring ppl. I will use again when the time comes. He brought my bell right to our house and was so caring. He always asked if i had any questions. Just a wonderful place
Thomas Leonard
Fantastic service for our 17 year old dog. Ben came and got her within 30 minutes. Wanted to know if we had any questions at all to please call him or his wife Kristen. Brought the remains back home in a very nice wooden urn with paw prints and a lock of hair. Would highly recommend them to anyoneThank you bothThomas and SHERRY
Cheri Gilley
I would recommend Heavenly Paws and Ben Robbins to anyone needing this service. Ben was very professional and compassionate. He picked up our cat Simba from Kind Care and delivered him back home to us in two days. It is comforting to know when our other two cats time to go comes, we can call on Ben and Heavenly Paws. Thank you for this needed service.
TARA AMANN
Wish we could give more than 5 stars. Ben was fantastic in a difficult time. Our pup passed away unexpectedly overnight and he was no shrinking violet at 120 lbs. Ben was so kind and a calming presence when no one knows what to do exactly. No one wants to be in this position but Ben and Heavenly Paws eased all of our minds on a terribly bad day. Thank you, Ben β€οΈ
Heather Dutzel
We recently lost our 16 year old dog. We called Heavenly Paws and received an immediate call back. They were available to pick up our dog 24 hours a day from our home. In the end we had to take our dog to an emergency vet who did business with Heavenly Paws. We took him in to the vet and put him to sleep Sunday night and by Tuesday night we had his remains back. The short turn around was a huge relief. His remains came in a beautiful box with a personalized plaque on the front. You can tell that Heavenly Paws treats your pet with the upmost respect. I highly recommend Heavenly Paws.
v scavo
Such wonderful and compassionate service, I cannot thank you enough for your rapid response and gentle care helping with Spiker after he crossed the π last night.
Christopher Barton
We lost our dog, Graham, on Friday and by Monday afternoon we received his ashes in a beautifully craved box, with a lovely card, and his paw print. Graham was my best friend, and having him back home in such a timely manner means the world to us. I strongly recommend this crematoryβand thank you for taking such good care of my dear Graham.
Dawn Dunkerley
On such an emotional morning, my husband called and Ben was more than compassionate. We felt like he went above and beyond on such 'short notice' and instead of us driving to him, he rearranged his time and came to us. He then hand delivered, sat and talked and made us feel even more comfortable. We definitely say to give him a call if and when its time.
Nicole
Thank you so much for taking such good care of my sweet Bella. She was part of our family for a very long time and to have her beautiful urn in our living room is such a comfort. You took the time to answer all of my questions and were so kind. Thank Mr. Ben! I will definitely call you in the future but hoping it won't be anytime soon.
April Kalifoot
I lost my baby Friday night and I already have her remains here with me, as well as a sweet letter, card with her paw print, and a beautiful urn. I finally feel at peace having her back with me and knowing she was handled with care. Thank you so much, she was our everything
Anm Baliunas
Beautiful wooden urn is just perfect for my dogβs cremains. It shows us how well our Dakotah was taken care of. The card and paw print makes her honor complete.
Monica Montalvo
Ben and Kristen are the nicest people I know. The care and love that is put into the care of our pets that have crossed over the rainbow bridge a whole lot easier! I HIGHLY RECOMMEND them!!!!!
Emerald Rabon
I recommend Ben with Heavenly Paws to anyone. They are professional and prompt even when they swamped. I work at one the hospitals they service and on some days they come out to us 3 to 4 in one day. Not to mention the other hospitals they service which I know for a fact call Ben on a daily basis. So before anyone speaks against him take a step back and think you have no idea what it takes to run his kind of business not just physically but emotionally. You wouldn't last a day but thank the lord we are blessed is with someone like Ben that can help people in their time of need and doesn't just go through the motions he actually cares!
Carolyn Hunt
I love, love the owners, they are truly angles, I called and they were there for us. They where very compassionate, deeply caring, and very professional. Heavenly Paws truly made a very difficult day truly easier for our family. I am so grateful to them.
Emily Wheeler
I was so pleased at how well Tator was taken care of and the beautiful carved wooden box she is in. I so loved the paw print in the personal card you sent me. You do an outstanding job and I can tell you put a lot of love and care into a job that must be tough to do. Thank you again!!!! Emily
AstroidMSP
They were great. So compassionate and caring. We called them when our Molly passed and they came right to our home and picked her up and her ashes were back to us within days. I highly recommend them!!!
Baylee Rhodes
We lost our baby girl a week ago. My husband and I have felt the worst heartbreak. We got our baby girl 5 days after we got married so sheβs grown with us! That girl went every where I went. She was a mommyβs girl but daddyβs play mate 100%. Iβm beyond thankful with the time they took to take care of my baby girl and the beautiful card they sent home with her. Iβm so happy sheβs back home with me. It fills that empty hole in your heart. Thank you so so so much for the beautiful tribute you did for our baby girl Bella Marieβ₯οΈ
Jamie Ralston
I have lost many pets over the years and never have I felt so taken care of then with Heavenly Paws. I know that in this awful moment this very compassionate company will take great care of my "fur baby" It is not easy to go through such a loss but it does help knowing they are just a phone call away.
Blue Line Drone Photography
I cannot say enough great things about Heavenly Paws Pet Crematory. We lost our 20 year old cat on a Saturday afternoon and the emergency vet wanted a small fortune to cremate him alone. I called Ben and he offered to meet me right then so I did not have to store him over the weekend. He met us 20 minutes later and took my boy and we had him back Monday afternoon in a beautiful urn.
Greg Barsnica
Ben and Kristen are awesome we called them and the picked up our dog right away. They are very compassionate. I strongly recommend them. They helped us get through this difficult time and I thank them very much.
Mark Fanus
Ben and his wife were so caring and professional. Our 14 year shitzu died in my wifes arms on Sunday 1/20/19. We called them and they were so understanding of our devastation. The took our Sugar Plum our beloved shitzu of 14 years and returned our babies ashes in a beautiful urn engraved with Sugar Plum and a message we wanted on it. They brought her ashes to us today 1/22. And the charge was $175 and was worth every penny for the service and professional love they cared for our wonderful pet. They both are truly caring and professional and care and loved our Sugar Plum as there own pet. They gave us emotional support when we needed the most. I highly recommend this very caring couple. Thank you Ben and your wonderful wife for your love and care. Mark and Shirley Fanus Little River, SC.
Donna Jones
During our loss of our beloved dog PJ, Kristen and her husband took care of us like family. We are so pleased with the service we received at such a terrible time for us. They both are very compassionate people and made this a much easier time.Thank you so very muchKeith and Donna Jones
Yvette Maselli
Incredibly compassionate and professional services. They handle the final stage of pet loss with such heart. Being in the veterinary field, I hold a high standard for postmortem care and the Robins go above and beyond. I can't compliment them enough for how they handled my own pet and the pets of the clients and staff I work with. Despite the difficult circumstances of receiving ashes, Heavenly Paws delivers a timeless keepsake with the upmost satisfaction.
Stefanie Zonzini
Kristen was so beyond kind and compassionate at an unbearable time for our family! She is wonderful in every aspect! (Professional, kind, caring, thoughtful and full of hugs and sweet words π) I appreciate her and how effortless shes made this for us when we were just beside ourselves in greif. Thank you so much Kristen! You've really treated us like family and we will forever speak fondly of the events to follow our tradgety. We will always reccomend you every time! Silver lining is meeting truly wonderful people in an awful time. Thanks again!!!!! π€ππππ
Samantha Sharp
On Thursday December 6th I came home to find my childhood cat dead, I called all around places in Wilmington with no luck of them answering even though they said they were open 24 hours a day. My fiancΓ© just so happened to call heavenly paws at 9:32 at night and by 9:35 Ben had already called us back more than willing to help that same night. He even offered to even come and get our cat, us living so far away we just drove him to Ben, but he was nice enough to meet us at state line so we didnβt have to drive so far.. Today (December 8th) I was able to pick up his remains that came in a beautiful wood box. What got me emotional is the card that came with it, it had a locket of his hair in a baggy, a beautiful poem, and his paw print in it. I couldnβt have asked for a better experience..
Megan Danger
I thought this was going to be the hardest part of loosing my pet but Ben really took the time to make us feel completely welcomed. His personality is completely awesome and you can tell he has one of the best hearts out there. I am forever grateful for this service they provide. I get to have a piece of my sweet little baby Zeek for the rest of my life!!!
Carlene Neels
Answered my call within an hour of my calling them, and was at my home within another hour to take care of my beloved pet. Courteous, caring people who have a heartbreaking job. I would definitely use them again if I ever have another pet, and I highly recommend them to anyone who loses their furry family member.
M. S.
My cat Vinnie passed away just a few short days ago. I looked for animal cremation in my area, but no business was open on a Saturday. Then I found Heavenly Paws. Ben responded to us quickly and when we arrived, I couldn't have asked for a kinder person. Ben really sympathized with us and his concern and condolences were so genuine. Vinnies ashes were sent home to us in a pretty wooden urn and his name plate that had his name, birthday and a saying of my choosing written beautifully. Along with a sweet card with Vinnies paw print inside and a cremation certificate. I really couldn't ask for more during this devastating time. A huge thank you to Ben and his wife.
Amanda Keene
I highly recommend Heavenly Paws cremation Services. I would never call anyone else or trust anyone else like I do Ben and Kristen. They have so much compassion for all of their clients and they are very professional. I know that no matter what time it is I can call them if needed and they will be there. I will definitely never use any other cremation service. Thank you guys for all that you do!!!
Tiffany Andrews
I understand that people have bad days. However I'm not happy with the service my best friend received. She requested more time with her beloved doggie and was texted negatively along with a condescending phone call. Here are screenshots to back up. At the end she did receive and apologetic call, but by then the damage was done. Have some compassion it is a loss of a family member. Kayla ... Iβm so sorry this occurred.
Jim Carroll
I highly recommend Heavenly Paws Pet Crematory. The veterinary hospital we used at the end of our beloved pug's life has a business relationship with Heavenly Paws. We were spared having to locate a crematory and I am very thankful that Heavenly Paws responded so quickly to our needs and handled everything so efficiently and compassionately.
Will Cybulski
Thank you for your professional, dignified, respectful and caring handling of Winslow's remains. He came to you via Animal Emergecy Hospital of the Strand. As a Canadian tourist, I cannot thank you enough. You made Win's transition that much easier.
Debra Mexas
I would not recommend this company. I called last night at 7:38pm about my dog that had passed. It is now 9:13 pm (over 24 hours later) and I still have not heard from them. 24/7 hmmmmm. Thank god for Burroughs Funeral home in Muriel's inlet. They are not 24/7 but I called the funeral home at 8:29Pm last night and got the answering service. Someone called me back at 8:32pm and walk me through the process. I went in the morning as soon as Burroughs Funeral Home opened and they were absolutely wonderful. I wouldn't recommend this company.
Tim Bradford
Heavenly Paws is a class act. I did not expect that it would beas nice and respectful as it turned out. I could not have asked for more and they made me feel so much better.
Susan Horldt
Extremely thoughtful and caring people working here. I have such comfort in knowing how sincere and caring they were for my pet. I appreciate their thoughtfulness in sending me her paw print.God Bless You All.
Zac
What kind of company that is listed as 24/7 does not answer their phone or at least return a phone call after we've left them a message. Our poor boxer has been laying out in our garage for 12+ hours. We called all night. Finally messaged the company on facebook and got thus response "I'm sorry we could not get back with you, we're extremely busy and over booked right now". Seriously? Then says they're "trying to maintain our existing clients". If you're going to run a pet funeral home basically you need to learn how it works. Maintain existing clients? Does that mean you have clients where their animals die daily? Or that your business is so bad that you have to keep in touch with the few that got to you when first started up your business to even have a business BECAUSE YOU CAN'T ANSWER A PHONE OR RETURN A MESSAGE. I work for a 24/7 company. Our phones are never off and if we can't get to you right away when you leave a message we contact you back as soon as possible. This place is beyond unprofessional.Update.Thanks for calling us back after the bad reviews get posted. Shows that you care more about your review than anything else. Like you did to us were doing to you. Ignoring the phone call. Good luck to anyone else.
Jenni G
I have had to use Heavenly Paws on 2 different occasions & would suggest them to anyone. They are very professional, yet graciously comforting in your time of need. Definitely 5 stars!
Eric Avalos
My Boxer passed away yesterday 1.21.16 and I called the phone number 843-340-2087 numerous times at least 10 times. The first time I left a voice mail with my info. Each time I called it when to voice mail almost immediately. I had been referred and was told they were the best which is why I was trying to choose them. I had no luck getting anyone to contact me. So I went to Facebook trying to reach someone thinking they just might have phone problems. Because I hadn't even got a call back. I messaged the Company on facebook this morning 12+ hours after my wiggly butt boxer passed away. To finally get this response "I'm sorry we could not get back with you. We are extremely busy & overbooked right now. Our condolences for your loss. Ben" which is all good if it wasn't for my baby laying in the garage for 12 +hrs. You mean to tell me no one could have got back to me sooner so I could have figured out something else?! This is no way to treat Customers under these circumstances. I will never, Never use or try and get a hold of this company again! Very unprofessional especially under the circumstances. This could have all been resolved and handled better if they would have contacted me back to let me know they couldn't do anything for my baby. If you can't handle the business and at least acknowledge a customer then you should do another type of business. Especially with this type of company where it is really hard and emotional for some customers.An update: This is the response My Husband got from a message he left on their facebook page"Heavenly Paws Pet Crematory Since you people will not answer your phone:You are now harassing & defaming my business unfairly, and more importantly, untruthfully.Since you are now using your third account or name, after we had to block the "Eric Avalos" profile, I am now going to collect all information and send it to our lawyer.If you and your friends do not clean this (your posts here and on other websites) up in a reasonable amount of time, I am going to pursue legal means of rectification.I trust and cordially hope that you let your more mature nature take decisions from here. Thank you"The only Threat that was made is from this Company. As you can see here.All we have done is Write a review for how Bad this Company operates. Which is very legal Hence the word "Review"
Nicole
Thank you so much for taking such good care of my sweet Bella. She was part of our family for a very long time and to have her beautiful urn in our living room is such a comfort. You took the time to answer all of my questions and were so kind. Thank Mr. Ben! I will definitely call you in the future but hoping it won't be anytime soon.
April Kalifoot
I lost my baby Friday night and I already have her remains here with me, as well as a sweet letter, card with her paw print, and a beautiful urn. I finally feel at peace having her back with me and knowing she was handled with care. Thank you so much, she was our everything
Anm Baliunas
Beautiful wooden urn is just perfect for my dogβs cremains. It shows us how well our Dakotah was taken care of. The card and paw print makes her honor complete.
Monica Montalvo
Ben and Kristen are the nicest people I know. The care and love that is put into the care of our pets that have crossed over the rainbow bridge a whole lot easier! I HIGHLY RECOMMEND them!!!!!
Emerald Rabon
I recommend Ben with Heavenly Paws to anyone. They are professional and prompt even when they swamped. I work at one the hospitals they service and on some days they come out to us 3 to 4 in one day. Not to mention the other hospitals they service which I know for a fact call Ben on a daily basis. So before anyone speaks against him take a step back and think you have no idea what it takes to run his kind of business not just physically but emotionally. You wouldn't last a day but thank the lord we are blessed is with someone like Ben that can help people in their time of need and doesn't just go through the motions he actually cares!
Carolyn Hunt
I love, love the owners, they are truly angles, I called and they were there for us. They where very compassionate, deeply caring, and very professional. Heavenly Paws truly made a very difficult day truly easier for our family. I am so grateful to them.
Emily Wheeler
I was so pleased at how well Tator was taken care of and the beautiful carved wooden box she is in. I so loved the paw print in the personal card you sent me. You do an outstanding job and I can tell you put a lot of love and care into a job that must be tough to do. Thank you again!!!! Emily
AstroidMSP
They were great. So compassionate and caring. We called them when our Molly passed and they came right to our home and picked her up and her ashes were back to us within days. I highly recommend them!!!
Baylee Rhodes
We lost our baby girl a week ago. My husband and I have felt the worst heartbreak. We got our baby girl 5 days after we got married so sheβs grown with us! That girl went every where I went. She was a mommyβs girl but daddyβs play mate 100%. Iβm beyond thankful with the time they took to take care of my baby girl and the beautiful card they sent home with her. Iβm so happy sheβs back home with me. It fills that empty hole in your heart. Thank you so so so much for the beautiful tribute you did for our baby girl Bella Marieβ₯οΈ
Jamie Ralston
I have lost many pets over the years and never have I felt so taken care of then with Heavenly Paws. I know that in this awful moment this very compassionate company will take great care of my "fur baby" It is not easy to go through such a loss but it does help knowing they are just a phone call away.
Terry West
Thank you Kristen for the beautiful card with a forever cherished paw print of my Shyla. You are correct...I will truly miss her
James S Dunkerley
Ben was a very nice person and came to pick up our dog within 2 hours of our first phone call .The Urn was very nice carved cherry wood with an engraved gold plack ,and a paw print and lock of hair was a nice touch .Our vet recommended them and now so do I .
Debra Hall
24/7 I don't think so! My pet passed away 930 pm made a call to Heavenly Paws went to voicemail which is fine but no return call even the next day had to call again. They call me back and state "we are extremely backed up and I'm under the weather so ? They did refer to another company.I guess will get better service when your slow again.
Timothy Lowman
If you are looking for this service, you can not find a more compassionate team. They are the best we have found. They will take great care of your beloved family member and their services and ptoducts are top notch. I highly recommend them.
Dawn Armeno
Super professional. Very caring. I loved that they talked with you for as long you needed. The urns are beautiful. 100% I would recommend them
just a person
iβve never ever ever lost a pet before until last week, and theyβve made this process so much easier to deal with. iβll forever be grateful.
Kimberly E.
Don't deserve 1 star.They're not 24/7Phone went straight to VM, left message and never called back. It has been know 3 days and still now return call. Terrible customer service!!!!!My dog had just passed away and i was mourning. Yet they didn't care.
peter hidu
This place is great my family and I had to put our choclate lab Hershey down on 6/23 the emergency hospital used them very quick as well as loved the little footprint of Hershey the cremation certificate was incorrect called and not only was it corrected but she also drove to my home to hand deliver this place is a blue sky among a rainstorm thank you for making this a little easier
Barbara Rauch
Loosing a family pet is such a heart breaking time in your life. Heavenly Paws responded quickly and reverently. Every little detail was considered. Thank you for taking care of our Cosmo. π
Christine McMahon
These people came to the house at about 5am. Very gently and compassionately took our dog from the home and took him to his final resting place. Will be forever greatful! Excellent!
Amanda Keene
I highly recommend Heavenly Paws cremation Services. I would never call anyone else or trust anyone else like I do Ben and Kristen. They have so much compassion for all of their clients and they are very professional. I know that no matter what time it is I can call them if needed and they will be there. I will definitely never use any other cremation service. Thank you guys for all that you do!!!
Tiffany Andrews
I understand that people have bad days. However I'm not happy with the service my best friend received. She requested more time with her beloved doggie and was texted negatively along with a condescending phone call. Here are screenshots to back up. At the end she did receive and apologetic call, but by then the damage was done. Have some compassion it is a loss of a family member. Kayla ... Iβm so sorry this occurred.
Jim Carroll
I highly recommend Heavenly Paws Pet Crematory. The veterinary hospital we used at the end of our beloved pug's life has a business relationship with Heavenly Paws. We were spared having to locate a crematory and I am very thankful that Heavenly Paws responded so quickly to our needs and handled everything so efficiently and compassionately.
Will Cybulski
Thank you for your professional, dignified, respectful and caring handling of Winslow's remains. He came to you via Animal Emergecy Hospital of the Strand. As a Canadian tourist, I cannot thank you enough. You made Win's transition that much easier.
Debra Mexas
I would not recommend this company. I called last night at 7:38pm about my dog that had passed. It is now 9:13 pm (over 24 hours later) and I still have not heard from them. 24/7 hmmmmm. Thank god for Burroughs Funeral home in Muriel's inlet. They are not 24/7 but I called the funeral home at 8:29Pm last night and got the answering service. Someone called me back at 8:32pm and walk me through the process. I went in the morning as soon as Burroughs Funeral Home opened and they were absolutely wonderful. I wouldn't recommend this company.
Tim Bradford
Heavenly Paws is a class act. I did not expect that it would beas nice and respectful as it turned out. I could not have asked for more and they made me feel so much better.
Susan Horldt
Extremely thoughtful and caring people working here. I have such comfort in knowing how sincere and caring they were for my pet. I appreciate their thoughtfulness in sending me her paw print.God Bless You All.
Zac
What kind of company that is listed as 24/7 does not answer their phone or at least return a phone call after we've left them a message. Our poor boxer has been laying out in our garage for 12+ hours. We called all night. Finally messaged the company on facebook and got thus response "I'm sorry we could not get back with you, we're extremely busy and over booked right now". Seriously? Then says they're "trying to maintain our existing clients". If you're going to run a pet funeral home basically you need to learn how it works. Maintain existing clients? Does that mean you have clients where their animals die daily? Or that your business is so bad that you have to keep in touch with the few that got to you when first started up your business to even have a business BECAUSE YOU CAN'T ANSWER A PHONE OR RETURN A MESSAGE. I work for a 24/7 company. Our phones are never off and if we can't get to you right away when you leave a message we contact you back as soon as possible. This place is beyond unprofessional.Update.Thanks for calling us back after the bad reviews get posted. Shows that you care more about your review than anything else. Like you did to us were doing to you. Ignoring the phone call. Good luck to anyone else.
Jenni G
I have had to use Heavenly Paws on 2 different occasions & would suggest them to anyone. They are very professional, yet graciously comforting in your time of need. Definitely 5 stars!
Eric Avalos
My Boxer passed away yesterday 1.21.16 and I called the phone number 843-340-2087 numerous times at least 10 times. The first time I left a voice mail with my info. Each time I called it when to voice mail almost immediately. I had been referred and was told they were the best which is why I was trying to choose them. I had no luck getting anyone to contact me. So I went to Facebook trying to reach someone thinking they just might have phone problems. Because I hadn't even got a call back. I messaged the Company on facebook this morning 12+ hours after my wiggly butt boxer passed away. To finally get this response "I'm sorry we could not get back with you. We are extremely busy & overbooked right now. Our condolences for your loss. Ben" which is all good if it wasn't for my baby laying in the garage for 12 +hrs. You mean to tell me no one could have got back to me sooner so I could have figured out something else?! This is no way to treat Customers under these circumstances. I will never, Never use or try and get a hold of this company again! Very unprofessional especially under the circumstances. This could have all been resolved and handled better if they would have contacted me back to let me know they couldn't do anything for my baby. If you can't handle the business and at least acknowledge a customer then you should do another type of business. Especially with this type of company where it is really hard and emotional for some customers.An update: This is the response My Husband got from a message he left on their facebook page"Heavenly Paws Pet Crematory Since you people will not answer your phone:You are now harassing & defaming my business unfairly, and more importantly, untruthfully.Since you are now using your third account or name, after we had to block the "Eric Avalos" profile, I am now going to collect all information and send it to our lawyer.If you and your friends do not clean this (your posts here and on other websites) up in a reasonable amount of time, I am going to pursue legal means of rectification.I trust and cordially hope that you let your more mature nature take decisions from here. Thank you"The only Threat that was made is from this Company. As you can see here.All we have done is Write a review for how Bad this Company operates. Which is very legal Hence the word "Review"
Ann Romyns
Pleasantly surprised of how you immortalized our sweet little Junior. And the foot print was something I had wished I had done and you somehow gave us this precious gift! Thank you so much!
clxudy hisoka_vibxes
Thank you so much for taking care of our Harley. The box and engraving is beautiful. Highly recommend your services.
B k
Weldon was cremated. The service was thoughtful, kind and reasonable. I have lost many dogs over many years but never with such a caring touch from a crematory.
Nobody Company
Thank you Heavenly Paws for taking such amazing , compassionate care of our cat Griffin . Such a wonderful service during a tough time .
Becca Kennedy
Thank you so much for everything you did for us and our cat Mandy β₯οΈ
Wyatt Huffman
Ben & Kristen are extremely compassionate & truly care about your pets. They understand what you are going through.
Nicole Walker
We have been using Heavenly Paws for a while now and our experience has been great. Service is always fast and reliable, and the owner has always been extremely friendly and professional.
Miranda Rooks
These people have genuine care and compassion and went above and beyond for me and my family. I will be forever grateful for the way they looked out for me and Snoop during our hard time.
Chase Nash
We would recommend these folks 100x over for their compassion, respect, thoughtfulness, and promptness in preparing and bringing our baby back home.
Heather Steger
Ben, I canβt thank you enough. You were absolutely amazing and helpful in one of the hardest times in my life. I HIGHLY RECOMMEND Heavenly Paws!!
Diane Pennington
Wonderful Care Ben is so gentle in this hard time. He even bought her to my home. Highly recommend
Jessica Fucsko (Cloud 9 Bullies)
Inconpassionte and coldTold me they couldn't be bothered to help me cause I didn't give them any notice. I'm sorry my dog didn't die when you wanted or needed her to.
Cindy. Johnson
They were kind and fixed my dogs name on her tag for me when the veterinary had it wrong. Thank you so much.
Ashley Ward
Cannot say enough good things about them. Absolutely phenomenal service. True compassion
Rich Foor
I would like to thank Ben and Heavenly Paws for absolutely wonderful and compassionate service. Highly recommended!
Anthony G
Compassionate & Professional. I really appreciate their kindness during my moment of grief. Thank-you!
Zachary Jessup
The most compassionate and caring people, thank you again Dave!
Fonda Childress
Awesome business with awesome owners! They are the most caring couple who give the most!
Stacey Jenkins
The people are amazing, they did so good!
Jason Kerstetter
These folks are too knotch! They go above and beyond and genuinely share your grief and do what they can
Terry West
Thank you Kristen for the beautiful card with a forever cherished paw print of my Shyla. You are correct...I will truly miss her
James S Dunkerley
Ben was a very nice person and came to pick up our dog within 2 hours of our first phone call .The Urn was very nice carved cherry wood with an engraved gold plack ,and a paw print and lock of hair was a nice touch .Our vet recommended them and now so do I .
Debra Hall
24/7 I don't think so! My pet passed away 930 pm made a call to Heavenly Paws went to voicemail which is fine but no return call even the next day had to call again. They call me back and state "we are extremely backed up and I'm under the weather so ? They did refer to another company.I guess will get better service when your slow again.
Timothy Lowman
If you are looking for this service, you can not find a more compassionate team. They are the best we have found. They will take great care of your beloved family member and their services and ptoducts are top notch. I highly recommend them.
Dawn Armeno
Super professional. Very caring. I loved that they talked with you for as long you needed. The urns are beautiful. 100% I would recommend them
just a person
iβve never ever ever lost a pet before until last week, and theyβve made this process so much easier to deal with. iβll forever be grateful.
Kimberly E.
Don't deserve 1 star.They're not 24/7Phone went straight to VM, left message and never called back. It has been know 3 days and still now return call. Terrible customer service!!!!!My dog had just passed away and i was mourning. Yet they didn't care.
peter hidu
This place is great my family and I had to put our choclate lab Hershey down on 6/23 the emergency hospital used them very quick as well as loved the little footprint of Hershey the cremation certificate was incorrect called and not only was it corrected but she also drove to my home to hand deliver this place is a blue sky among a rainstorm thank you for making this a little easier
Barbara Rauch
Loosing a family pet is such a heart breaking time in your life. Heavenly Paws responded quickly and reverently. Every little detail was considered. Thank you for taking care of our Cosmo. π
Christine McMahon
These people came to the house at about 5am. Very gently and compassionately took our dog from the home and took him to his final resting place. Will be forever greatful! Excellent!
Queen Daniels
Cremated my kitten
Victoria Wagner
Our beloved Clover, who was with us for 11 wonderful years, passed away unexpectedly at home on 2/12/2025. I reached out to Kristen that evening, and she immediately arranged to come and pick him up. Her compassion and care during such a difficult time meant the world to us. When she returned Clover, he was in a beautiful, engraved box with a handwritten note, a lock of his hair, and a copy of his paw printsβa memory our family will forever treasure. Thank you, Heavenly Paws, for making such a heartbreaking time easier to navigate. We will recommend you to everyone we know!
Michael Calhoun
nancy e
Bet Underwood
Grand Strand Animal Hospital
Ruthie Hoover (Ruthie)
Heather Lyle
Lisa Somers
Derek Heppe