Customer Reviews Summary
The reviews reflect a mix of experiences with the pet cremation service. While some customers praised the compassionate and professional staff, others expressed frustration over communication issues and perceived dishonesty regarding services. Overall, the facility is described as clean and well-maintained, but there are concerns about transparency and customer service.
Peggy Hawkins
In 2022, my husband and myself had to make one of the hardest decisions of our lives! We had to choose the type of burial for our FE 29 yo son. David was very kind, professional, patient, and knowledgeable as he helped us through this most difficult time. Randy has been very helpful since, as well the maintenance staff. We thank all of them for assisting us during a most difficult time!
Sheri Rodriguez
We drove from Charlotte,nc. We talked to the man 3 times! He knew we didnโt live in Florence. He said he would take insurance voucher and now after we drive 2 and half hours to get the plot. He says he canโt do it since we donโt live in Florence! He lies! He is a rude, misogynist! My grandparents are buried here and my dad is buried in Florence!!
jennifer
had a funeral today and it was great ๐๐ the setting is so beautiful and the staff is compassionate, my uncle wouldโve loved it!
Fallon Zoey
its a very pretty cemetary with lots of room to park. Grounds keepers keep grass cut and trash up.