McAlister-Smith Funeral & Cremation West Ashley, Charleston, South Carolina

Phyllis Harris

a month ago

I will be eternally grateful for the care and support that I received from Mona Barger at McAlister-Smith. My sweet dog passed away in the early hours of Christmas Eve. Mona came to our home to retrieve his remains on Christmas Eve in Kiawah within 2 hours of my call. She did so with much respect, care and reverence for his remains. As we were out of town and my adult children were taking care of him, we had to watch by FaceTime and saw how carefully and reverently she handled him- 64 pounds. We were able to get back in town and view his remains and he was placed so peacefully for a final viewing. We were given time with him and made arrangements for his cremation. I can’t express how grateful I am for how Mona cared for our sweet Dexter’s remains. Thank you Mona for your care and respect.

World Islander

2 weeks agoNew

We just went through the whole wake, funeral, and burial for my mother. From the first meeting we had with Catina to plan the process to the end went absolutely perfect! The property and staff exceeded my family’s expectations. Thank you so much for a job well done! We highly recommend McAlister-Smith!

Patricia Grooms

a month ago

We were very pleasedwith the Pet Cremation for our pet, Cooper, 13 years old..Thank you so much for your kindness shown to me & my husband..We also had you do our next 2 little Chihuahuas...Baby Blue & Abbey, 14 each one, Thank you so much, Patty & Sammy Grooms...

Jean Barto

5 months ago

Mcalister Smith Funeral Home in Charleston SC has been absolutely wonderful in helping my family and me navigate through the loss of our mother. They are incredibly caring people who continue to follow up with you long after the passing of your loved one. They are there throughout and provide you with information and a shoulder to help you through a very difficult process.

Michelle Voll

11 months ago

I can’t say enough good things about Gene and Cheryl. They are simply the best and definitely know how to help you through this difficult process. They were kind, soft spoken and patient. My daughter had pictures and a beautiful saying to use for the remembrance cards for her father and Cheryl did a wonderful job creating that for her. They even reached out to check up on us a few weeks later. Wish I could give more than 5 stars!!

Serrin Anderson

3 weeks agoNew

Everything was taken care of with for my aunt. The graveside ceremony was set up so nicely. Everyone was gracious. A great relief for my brother and I at a difficult time in a different state. Thankyou.

Rick Vaughan

4 months ago

I just wanted to say how outstanding the entire team was at McAlister Smith in West ashley on Bees Ferry Rd. They helped us navigate through one of the most difficult times of our lives and were so caring. They treated my Father that passed with such honor. My Father was in the Air Force and we are a military family and the passing of the flag at the ceremony to my family was truly beautiful. I would highly recommend this group to anyone that is looking for a funeral home that does everything with perfection.

DPurple Palm

11 months ago

Being a military family, I hadn't a clue who to turn to. We didn't have friends nor family in this area. Also being black Americans we wanted our loved one to look natural and again, we didn't know who had the reputation in this area to fulfill our wishes. McAlister- Smith is a beautiful yellow building that had often caught my eye. As funeral homes go, this one looked cheerful and inviting.....not that I wanted to be invited. When I reached out to them, the warmness from the very first call pulled me in. My loved one was being flown to another state. McAlister-Smith took care of this entire process from beginning to end. They communicated every step of the way and did exactly what they said they would do. It literally was seamless. They were angels who lifted a heavy weight off my shoulders. The aftercare was no exception. They give you so many resources to help navigate "next steps." They have thought of it all so you don't have to. I appreciate everything they did for my family and my dear loved one and would recommend them to anyone needing these services.

Mike Gordon

9 months ago

I have had the unfortunate responsibility of burying my father in law a few years ago and my brother in 2023 of June. I have been to several friends relatives burials and memorials at McAlister in Goose Creek. If there is an upside to the sadness, pain and ongoing healing that takes place. It is the wonderful staff at McAlister in Goose Creek. They were wonderful to the family and myself throughout the processes. While it’s is difficult to make some tough decisions they have a way to patiently bring you through the process. They follow up with you and offer many programs afterwards if you need them. I would never go anywhere else.

Shamika Koger

9 months ago

The staff is very professional and courteous. The transport team has always arrived in a timely manner and always inform family of their duties and allow the family the option of final goodbye before transporting. These things are very important to a hospice nurse.

Cindi Rourk

11 months ago

My Jackson (canine) was sent there for cremation services. Absolutely no sympathy / empathy from any member of the staff. Instead of explaining the process, they tried to upsale. Veterinarians beware - this should not be your partner. My boy was still laying in their care until I called with a credit card. When I need services for any family members, this will be the last place I will go.

Mildred Strobel

9 months ago

Everyone was friendly and very helpful through the entire process of arrange for my Mother's funeral. The staff was attentive and understanding. The family was appreciative of all their assistance and kindness.

Donna Woodward

a year ago

I can't say enough about the support and service I received from the entire team at McAlister Smith. They were close to me throughout the process. Losing your Mom is heart wrenching. I received calls, texts, information I didn't even know I needed. Weeks after her passing, they have continued to be there for me. I highly recommend them to anyone who has lost a loved one.

Michael Bessinger

a year ago

Choosing this funeral biome was the best decision I made when it came to having to plan my father’s funeral. They were very professional, attentive to any needs and simply made the process so much easier than we were anticipating. This allowed the family to process more and focus on each other instead of a crazy amount of details and work.Their chapel was also very convenient and well done.

joy mcgee

4 years ago

My experience with McAlister-Smith was very comforting and caring. The staff was very compassionate and understanding of my needs. I was pleased with the service I received, especially by my representatives handling my sweet Charlie. Rachel was very responsive and professional. I knew I was in good hands. Thank you for your kindness.

Isabel Harris

4 years ago

I had to put down my best friend and loyal furry companion of 11 years in January. I was blessed that my boyfriend had used them for pet cremation services in the past and knew how great of a job they do. From the moment that we step foot on their property, they made us feel comforted and that our baby was in good hands. Every detail of what they do is absolutely spot on, I would recommend them a million times over. They truly made it a little bit easier to lose Lou & never made me feel silly or over emotional about the loss of a pet. Thank you McAlister-Smith for all that you did for our family, it was appreciated more than words can convey.

ALISON PEREZ

4 years ago

McAlister Smith took care of my sweet kitty Stella Blue with such care and kindness. They were timely and considerate with the cremation. They went above and beyond to help me find comfort during this difficult time. They even reached out to me several months later to see how I was doing. Their kindness was greatly appreciated.

Jack Fiedler

a year ago

My father passed away somewhat unexpectedly in Charleston last week. We immediately reached out to McAlister & Smith to handle the arrangements. Given we had family visiting in town at the time, we wanted to organize a small family funeral within a few days. We were told by the hospital and McAlister & Smith that arranging the cremation before the funeral would be almost impossible, given the protocols required by the state of South Carolina. Sal took great care of us and worked miracles to get the cremation done in a few days and expedited ordering of a custom urn. Everything was ready for the funeral 4 days later, to our amazement and delight. Sal's experience and expertise were invaluable during this difficult time. His communications were excellent. Nothing could have gone better from our perspective. My family would like to thank Sal and the entire McAlister & Smith team for their professionalism and superb service during this very difficult time.

Isabelle Askeland

3 years ago

On such a dark day, McAlister-Smith was a bright light. They took great gentle care of us and allowed us as much time as we wanted to say goodbye to our beloved dog. They even checked up on us about a month after to let us know they were thinking of us. I highly recommend them and thank them for their services!

Cindy Williams

2 years ago

McAlister-Smith was a blessing during a very difficult time. My husband and I lost a much loved member of our family, our 16 year old cocker spaniel. It was devastating and from the very beginning of the cremation process to bringing him home again the staff treated us with understanding, sympathy and a honest effort to make everything a little easier. Thank you for being so kind.

Barry Ronan

3 years ago

Who knew that McAlister Smith Funeral and Cremation Services had a pet component to their funeral business? We certainly didn’t, but when my daughter’s dog died suddenly on a Saturday there was no where to turn. The vet’s office was closed and no pet crematories were open. I called McAlister Smith and they were amazing from the initial call to receiving the dog to making arrangements for cremation. Every aspect of the experience was exceptional. I would highly recommend this amazing team should you have a loss of a pet.

Donna Ritter

3 years ago

In 2018 my fiancé and I brought our dog in to have her cremated after she passed. We were amazed with the treatment by McAlister -Smith with our beloved pet. They treated her with respect just any other family member. She was placed in a room and we were able to spend a few moments alone with her. Since then we have taken two more of our pets here. There is no other place that I felt I could have trusted with the treatment of my four legged family member. I appreciate everything they have done for my wife and I.

John Robinson

a year ago

The staff was warm, friendly and very helpful. My father had to be flown from SC to DE and the handled everything professionally. I didn’t have to worry about anything. My Dad was a Deacon in the Catholic Church and they called a Deacon at the local parish to get him dressed properly in his vestments.

Karen Ziobro

3 years ago

I cannot say enough about McAlister-Smith. It takes a special kind of person to work in their type of business. Everyone there including Kathy, Cheryl, and Elizabeth are truly caring and remarkable people. Just in talking to them over the phone, you are able to feel how much they care and understand the hurt and loss you are going through. There is no other place I would go to in dealing with the loss of a loved one or pet. Professional, kind, and caring every step of the way.

sarah criddle

4 years ago

I cannot put into words how thankful I am for hearing about McAlister-Smith pet cremation. I lost my cat very tragically and unexpectedly and it was harder to deal with than I could have ever imagined. From the very first encounter with McAlister-Smith my heart was filled with comfort. I honestly felt more compassion from them than I did my own vet’s office. The pricing was very reasonable and the paw print they made me from my sweet Phoenix was perfect and will forever be cherished. Losing a pet is hard but they made it just a little easier. Thank you to the wonderful group of compassionate people at McAlister-Smith!

Donna Brown

3 years ago

It's such a hard time when you have to say goodbye to a loving family pet but it's so comforting to have the staff at McAlister-Smith take the time to walk you through the experience and select just the right way to memorialize your pet. Unfortunately, we have had to say goodbye to 3 dogs over the years and each time we trusted McAlister-Smith and each time they did not disappoint. From the planning to the follow up they are the BEST! I would recommend them 100% of the time should you find yourself in need of their services.

Bridget Inman

4 months ago

Absolutely the BEST!! Everything was organized and every detail covered! Thank you, Don, Gene, Sandra and the rest of the team!

Jaime McKoy

2 years ago

My mother passed away on Wednesday, October 26, after a long series of illnesses. Even though we knew her time was near, it was still heartrending when she passed. You tell yourself you're ready, but you really never are. She's left a void in our family that leaves me sad and yearning to see her or talk with her one more time. Having friends and family around has definitely helped but it's a hard reality to face knowing I will never see her again in my lifetime. When we chose McAlister-Smith Funeral & Cremation Goose Creek, we were hoping to be met with understanding, support, empathy, and, above all, respect. We received all of that and more. Greg could not have been more helpful, personable, knowledgeable, and sensitive to our pain and sense of loss. He carried us through the process with ease and great empathy and we are very grateful for his warmth and kindness. At a time when we were feeling tremendous loss and even disbelief, Greg made us feel he understood what we were going through and gave us assurances he would be there whenever we needed him. I would highly recommend McAlister-Smith to any family having to go through such a painful time in their lives.

Kari Farkas

3 years ago

Caring, compassionate, and sincerity from all the employees who work here. The extra measure of love we were shown in your time of trouble was nothing but the best. They helped us put our puppy of 16 years to rest and were there with us every step of the way with all the patience, kindness, and understanding. The love and support we received for our fur baby was remarkable. Thankful for them from the bottom of our hearts.

Deeanna Briggs

3 years ago

McAlister-Smith Funeral & Cremation Service were great. They took great care of my little Baxter and were very compassionate during this whole process. They checked in on me before, during, and after. Thank you so much Mcalister for your caring and kind words.

Phyllis Harris

a month ago

I will be eternally grateful for the care and support that I received from Mona Barger at McAlister-Smith. My sweet dog passed away in the early hours of Christmas Eve. Mona came to our home to retrieve his remains on Christmas Eve in Kiawah within 2 hours of my call. She did so with much respect, care and reverence for his remains. As we were out of town and my adult children were taking care of him, we had to watch by FaceTime and saw how carefully and reverently she handled him- 64 pounds. We were able to get back in town and view his remains and he was placed so peacefully for a final viewing. We were given time with him and made arrangements for his cremation. I can’t express how grateful I am for how Mona cared for our sweet Dexter’s remains. Thank you Mona for your care and respect.

World Islander

2 weeks agoNew

We just went through the whole wake, funeral, and burial for my mother. From the first meeting we had with Catina to plan the process to the end went absolutely perfect! The property and staff exceeded my family’s expectations. Thank you so much for a job well done! We highly recommend McAlister-Smith!

Patricia Grooms

a month ago

We were very pleasedwith the Pet Cremation for our pet, Cooper, 13 years old..Thank you so much for your kindness shown to me & my husband..We also had you do our next 2 little Chihuahuas...Baby Blue & Abbey, 14 each one, Thank you so much, Patty & Sammy Grooms...

Jean Barto

5 months ago

Mcalister Smith Funeral Home in Charleston SC has been absolutely wonderful in helping my family and me navigate through the loss of our mother. They are incredibly caring people who continue to follow up with you long after the passing of your loved one. They are there throughout and provide you with information and a shoulder to help you through a very difficult process.

Michelle Voll

11 months ago

I can’t say enough good things about Gene and Cheryl. They are simply the best and definitely know how to help you through this difficult process. They were kind, soft spoken and patient. My daughter had pictures and a beautiful saying to use for the remembrance cards for her father and Cheryl did a wonderful job creating that for her. They even reached out to check up on us a few weeks later. Wish I could give more than 5 stars!!

Serrin Anderson

3 weeks agoNew

Everything was taken care of with for my aunt. The graveside ceremony was set up so nicely. Everyone was gracious. A great relief for my brother and I at a difficult time in a different state. Thankyou.

Rick Vaughan

4 months ago

I just wanted to say how outstanding the entire team was at McAlister Smith in West ashley on Bees Ferry Rd. They helped us navigate through one of the most difficult times of our lives and were so caring. They treated my Father that passed with such honor. My Father was in the Air Force and we are a military family and the passing of the flag at the ceremony to my family was truly beautiful. I would highly recommend this group to anyone that is looking for a funeral home that does everything with perfection.

DPurple Palm

11 months ago

Being a military family, I hadn't a clue who to turn to. We didn't have friends nor family in this area. Also being black Americans we wanted our loved one to look natural and again, we didn't know who had the reputation in this area to fulfill our wishes. McAlister- Smith is a beautiful yellow building that had often caught my eye. As funeral homes go, this one looked cheerful and inviting.....not that I wanted to be invited. When I reached out to them, the warmness from the very first call pulled me in. My loved one was being flown to another state. McAlister-Smith took care of this entire process from beginning to end. They communicated every step of the way and did exactly what they said they would do. It literally was seamless. They were angels who lifted a heavy weight off my shoulders. The aftercare was no exception. They give you so many resources to help navigate "next steps." They have thought of it all so you don't have to. I appreciate everything they did for my family and my dear loved one and would recommend them to anyone needing these services.

Mike Gordon

9 months ago

I have had the unfortunate responsibility of burying my father in law a few years ago and my brother in 2023 of June. I have been to several friends relatives burials and memorials at McAlister in Goose Creek. If there is an upside to the sadness, pain and ongoing healing that takes place. It is the wonderful staff at McAlister in Goose Creek. They were wonderful to the family and myself throughout the processes. While it’s is difficult to make some tough decisions they have a way to patiently bring you through the process. They follow up with you and offer many programs afterwards if you need them. I would never go anywhere else.

Shamika Koger

9 months ago

The staff is very professional and courteous. The transport team has always arrived in a timely manner and always inform family of their duties and allow the family the option of final goodbye before transporting. These things are very important to a hospice nurse.

Cindi Rourk

11 months ago

My Jackson (canine) was sent there for cremation services. Absolutely no sympathy / empathy from any member of the staff. Instead of explaining the process, they tried to upsale. Veterinarians beware - this should not be your partner. My boy was still laying in their care until I called with a credit card. When I need services for any family members, this will be the last place I will go.

Mildred Strobel

9 months ago

Everyone was friendly and very helpful through the entire process of arrange for my Mother's funeral. The staff was attentive and understanding. The family was appreciative of all their assistance and kindness.

Donna Woodward

a year ago

I can't say enough about the support and service I received from the entire team at McAlister Smith. They were close to me throughout the process. Losing your Mom is heart wrenching. I received calls, texts, information I didn't even know I needed. Weeks after her passing, they have continued to be there for me. I highly recommend them to anyone who has lost a loved one.

Michael Bessinger

a year ago

Choosing this funeral biome was the best decision I made when it came to having to plan my father’s funeral. They were very professional, attentive to any needs and simply made the process so much easier than we were anticipating. This allowed the family to process more and focus on each other instead of a crazy amount of details and work.Their chapel was also very convenient and well done.

joy mcgee

4 years ago

My experience with McAlister-Smith was very comforting and caring. The staff was very compassionate and understanding of my needs. I was pleased with the service I received, especially by my representatives handling my sweet Charlie. Rachel was very responsive and professional. I knew I was in good hands. Thank you for your kindness.

Isabel Harris

4 years ago

I had to put down my best friend and loyal furry companion of 11 years in January. I was blessed that my boyfriend had used them for pet cremation services in the past and knew how great of a job they do. From the moment that we step foot on their property, they made us feel comforted and that our baby was in good hands. Every detail of what they do is absolutely spot on, I would recommend them a million times over. They truly made it a little bit easier to lose Lou & never made me feel silly or over emotional about the loss of a pet. Thank you McAlister-Smith for all that you did for our family, it was appreciated more than words can convey.

ALISON PEREZ

4 years ago

McAlister Smith took care of my sweet kitty Stella Blue with such care and kindness. They were timely and considerate with the cremation. They went above and beyond to help me find comfort during this difficult time. They even reached out to me several months later to see how I was doing. Their kindness was greatly appreciated.

Jack Fiedler

a year ago

My father passed away somewhat unexpectedly in Charleston last week. We immediately reached out to McAlister & Smith to handle the arrangements. Given we had family visiting in town at the time, we wanted to organize a small family funeral within a few days. We were told by the hospital and McAlister & Smith that arranging the cremation before the funeral would be almost impossible, given the protocols required by the state of South Carolina. Sal took great care of us and worked miracles to get the cremation done in a few days and expedited ordering of a custom urn. Everything was ready for the funeral 4 days later, to our amazement and delight. Sal's experience and expertise were invaluable during this difficult time. His communications were excellent. Nothing could have gone better from our perspective. My family would like to thank Sal and the entire McAlister & Smith team for their professionalism and superb service during this very difficult time.

Isabelle Askeland

3 years ago

On such a dark day, McAlister-Smith was a bright light. They took great gentle care of us and allowed us as much time as we wanted to say goodbye to our beloved dog. They even checked up on us about a month after to let us know they were thinking of us. I highly recommend them and thank them for their services!

Cindy Williams

2 years ago

McAlister-Smith was a blessing during a very difficult time. My husband and I lost a much loved member of our family, our 16 year old cocker spaniel. It was devastating and from the very beginning of the cremation process to bringing him home again the staff treated us with understanding, sympathy and a honest effort to make everything a little easier. Thank you for being so kind.

Molly Glover

4 years ago

The team at McAlister-Smith was amazing in handling the death of our cat. They were kind, caring and considerate and took the best care of our sweet Henry during the cremation process. They even offer a clay paw print of your pet which was such a nice keepsake and a sweet way to remember the 16 wonderful years we had with our Henry ❤️

Jill Browne Alberson

2 years ago

The death of my husband was a gut-wrenching loss but having McAlister-Smith close by brought me comfort. They showed the upmost respect and caring every single step of the way... laying the flag across his body when they came to get him (he was a veteran) to helping me choose every little detail for the memorial & service. They went above and beyond in so many endless ways. Even in the following weeks and months after his death, they continued to call & provide care and assistance exceeding all of my expectations. I highly recommend using McAlister-Smith Funeral home if and when your need arises. They truly feel like a part of the family. ❤️

Danielle Sullivan Kenney

2 years ago

McAlister-Smith did a magnificent job for our whole family. They handled every detail and request, expertly! We could not have asked nor expected more!Our sincere thanks to each and every Assistant at McAlister-Smith /West Ashley, who went above and beyond our expectations from Danielle & the grateful family of Captain James A. Kenney, (USN,Ret.)

Kimberley Selert

7 months ago

McAlister-Smith and smith handled our beloved aunt with care and treated her as if she was their own. We are truly gracious of this experience

Susan E

4 years ago

During a very difficult process, all the people at McAlister-Smith showed us so much patience and compassion. They dealt with our fur babies in a very dignified manner and helped us through some decisions. We are very grateful for their service and highly recommend them.

Cynthia Branch

3 years ago

McAlister-Smith has handled the cremation of my beloved pets several times. I wouldn't call anyone else. They understand this is a member of your family and treat your departed furry friend with the utmost respect. They offer many options to choose from.

Pam Morgan

3 years ago

The McAlister-Smith family helped our family through a very difficult and unexpected time. Their care and compassion was so very genuine and very much needed.My husband and I were beside ourselves when we lost his Dad who lived with us to COVID. He was diagnosed positive and then within a week he was gone. Mark, Mandy, and Cindy gently walked us through every step in the process and they were so helpful with helping us get all of Dad's affairs in order. After all of this, my husband and I will definitely be pre-planning our own final arrangements with McAlister-Smith to save our children alot of stress while they mourn.Thank You McAlister-Smith for treating our family as if we were your own.Warmest Regards,Pam and Todd Morgan

Trudi R

6 years ago

I have brought 1 dog and 2 cats there and could not have been more happier during my unfortunate loss of my pets. The staff was professional sweet and kind. That's why I've gone back 3 times over 5 years. It makes me sad to see a review of them being rude because I couldn't felt more at ease! I will go back when the time is necessary. To know my pets are cremated individually know I will get my pets ashes puts me a ease because my pets are my world my family. I would recommend this place to anyone that has a beloved pet and would like their ashes!

Carole Cooper

5 years ago

McAlister-Smith West Ashley staff were so kind to me. I had visited another funeral home at the cemetery where my parent's gravesites were and was treated as if it was a sales call. I left heartbroken. I then remembered attending a Celebration of Life at McAlister-West Ashley. I called to make an appointment and felt like I was being embraced. From the first visit they asked about my mother and what she and our family would want. Each staff member I encountered was caring. They assisted us through the entire process before and after her funeral and were so patient with me as I was "walking in a fog" of shock and grief. Kindness is healing.

Don Anthony

2 years ago

Recently my wife and I had to say goodbye to our 17 year old Chihuahua. McAlister/Smith had previously (8years prior) cremated a family pet, so I decided to give them a call. Thank God I did!!! They were so compassionate on the phone and on the day we said goodbye,I called agin to inform them we were on the way.When we arrived (my wife, I, my 6 year old step son, and our beloved Dylan) we were completely shocked. We walked in and they had bed made up with blankets & pillow just as he was a human body. We layer him down, cried and they moved Dylan to a private viewing room. They let us say our goodbyes in private and we all had letters we wrote the night before. They even cremated Dylan with our letters.I must say McAlister-Smith is absolutely amazing and I am so thankful for them. In one of the most difficult times, they showed love, compassion, and true empathy. They made that dark day a little more bright To them 2 legs or 4 legs, does not matter. It’s a loved one. Thank you so much. Y’all will forever be forever in our hearts.Btw. We even got a text from them a few weeks later, checking on us. Who does that? McAlister-Smith does!!! Because they care!!

Amber Humphries

4 years ago

My beloved Persian cat, Fij, passed away in late-September 2020. He was 19. I got him as a kitten and had him my entire adult life. He had been there for me and loved me through college, law school, relationships, job changes, and everything else that life throws at a person. I loved him more than anything in this world and was overwhelmed with heartache after his passing. I retained McAlister-Smith to perform a private cremation. I also had them make a “clay paw” (a paw impression in clay). It was so special and turned out so beautifully that I broke down into tears when it was presented to me. (Note: If you’re debating whether to purchase a clay paw, trust me— it’s worth the extra money. Once in a while, I’ll pick it up, close my eyes, and rub my thumb across the impression — it feels just like one of his little paw pads.).Everyone at McAlister-Smith was so kind, compassionate and professional. They allowed my partner and I alone time with Fij before taking him to the crematory. We were in a small, private, dimly-lit room where his little body laid covered with a red shroud and surrounded by beautiful flowers. I clipped a few of his long white whiskers before saying a final tearful farewell. Once I gave the “okay,” his body was wheeled into the crematory and he was cremated. The next day, his cremains were returned to me.During one of the most difficult times of my life, McAlister-Smith gave me comfort and treated my baby boy like royalty. I highly recommend their services to anyone who’s lost a beloved furry companion.

Cindy Shelton

2 years ago

I was referred here by my vet, Charleston Harbor Veterinarians, when my cat passed. McAlister-Smith were very caring and careful with all exact details. The follow-up text was a nice added touch as well. Thank you.

Brooke Watt (Bb)

3 years ago

They are all such loveing caring people. They treated my beautiful cat with nothing but the up most respect and they all so treated me the same way. If you lose a loved family pet I do recommend Mcalister-Smith Funeral & Cremation home. They will treat you like family. Thank you all very much for everything.

Sharon Giles

3 years ago

After the loss of my life long pet, I was devastated and really couldn’t even think of how to handle arrangements for my fur baby. Thanks to McAlister-Smith staff handling all the arrangements my life was put at ease. When it was time to pick up Aaron’s ⚱️, they even made that decision one that I didn’t have to worry about.Thank to the staff for making sure Aaron was taken care of and for my peace of mind.

Phil Chuy

2 years ago

McAlister-Smith should rename their business to 'Loving Arms', or 'Angels In Your Time of Need'. They are the most kind and compassionate group of professionals that I have ever met, and they helped our family through one of life's most difficult times; the death of a loved one. This review cannot convey how appreciative our family is of the McAlister-Smith team. Truly, angels in our time of need.Phil ChuyMt Pleasant, SC

Dave Toole

6 years ago

Bernie Putnam and the McAlister team were extremely professional, caring, and helpful with planning and implementing services for our father. They always seemed a step ahead of us in planning to make sure that services went perfectly, including arranging for Veteran's tribute ( Taps/flag presentation) by active duty US Navy personnel. As close to perfection as one could ask for in what is a challenging time for any family.

Susan Batla

4 years ago

When I lost my dear Golden Bella, the staff at McAlister-Smith were extremely kind and helpful. They helped me pick out a beautiful box for Bella's ashes and took an imprint of her front paw. I was amazed when they contacted me afterwards to see if I was pleased. Very!

Eric Harrod

6 years ago

During the period of time burdened by great sorry, McAlister Smith politely, competently and efficiently handled the cremation of our beloved pet. Their service and choices for memorials is extensive and covers all price ranges. They are a great help during a time of great emotional stress.

Beth Shipstedt

a month ago

Very kind and courteous staff. Handled my husbands service very well

Lara Goldberg

5 years ago

After the unexpected loss of my grandfather while he was out of state, we scrambled to find a funeral home to help us plan a small memorial service and then transport him home. McAlister-Smith on Bees Ferry Rd is OUTSTANDING. The funeral director, Mandy, is one of the kindest and most genuine people I’ve ever met. So many funeral homes are stuffy and (excuse the pun) stiff. Not here. Mandy and her staff truly CARE about assuring you and your whole family are okay. I hope I never need their services again, but honestly, I could not Have asked for a better experience.

Barry Ronan

3 years ago

Who knew that McAlister Smith Funeral and Cremation Services had a pet component to their funeral business? We certainly didn’t, but when my daughter’s dog died suddenly on a Saturday there was no where to turn. The vet’s office was closed and no pet crematories were open. I called McAlister Smith and they were amazing from the initial call to receiving the dog to making arrangements for cremation. Every aspect of the experience was exceptional. I would highly recommend this amazing team should you have a loss of a pet.

Donna Ritter

3 years ago

In 2018 my fiancé and I brought our dog in to have her cremated after she passed. We were amazed with the treatment by McAlister -Smith with our beloved pet. They treated her with respect just any other family member. She was placed in a room and we were able to spend a few moments alone with her. Since then we have taken two more of our pets here. There is no other place that I felt I could have trusted with the treatment of my four legged family member. I appreciate everything they have done for my wife and I.

John Robinson

a year ago

The staff was warm, friendly and very helpful. My father had to be flown from SC to DE and the handled everything professionally. I didn’t have to worry about anything. My Dad was a Deacon in the Catholic Church and they called a Deacon at the local parish to get him dressed properly in his vestments.

Karen Ziobro

3 years ago

I cannot say enough about McAlister-Smith. It takes a special kind of person to work in their type of business. Everyone there including Kathy, Cheryl, and Elizabeth are truly caring and remarkable people. Just in talking to them over the phone, you are able to feel how much they care and understand the hurt and loss you are going through. There is no other place I would go to in dealing with the loss of a loved one or pet. Professional, kind, and caring every step of the way.

sarah criddle

4 years ago

I cannot put into words how thankful I am for hearing about McAlister-Smith pet cremation. I lost my cat very tragically and unexpectedly and it was harder to deal with than I could have ever imagined. From the very first encounter with McAlister-Smith my heart was filled with comfort. I honestly felt more compassion from them than I did my own vet’s office. The pricing was very reasonable and the paw print they made me from my sweet Phoenix was perfect and will forever be cherished. Losing a pet is hard but they made it just a little easier. Thank you to the wonderful group of compassionate people at McAlister-Smith!

Donna Brown

3 years ago

It's such a hard time when you have to say goodbye to a loving family pet but it's so comforting to have the staff at McAlister-Smith take the time to walk you through the experience and select just the right way to memorialize your pet. Unfortunately, we have had to say goodbye to 3 dogs over the years and each time we trusted McAlister-Smith and each time they did not disappoint. From the planning to the follow up they are the BEST! I would recommend them 100% of the time should you find yourself in need of their services.

Bridget Inman

4 months ago

Absolutely the BEST!! Everything was organized and every detail covered! Thank you, Don, Gene, Sandra and the rest of the team!

Jaime McKoy

2 years ago

My mother passed away on Wednesday, October 26, after a long series of illnesses. Even though we knew her time was near, it was still heartrending when she passed. You tell yourself you're ready, but you really never are. She's left a void in our family that leaves me sad and yearning to see her or talk with her one more time. Having friends and family around has definitely helped but it's a hard reality to face knowing I will never see her again in my lifetime. When we chose McAlister-Smith Funeral & Cremation Goose Creek, we were hoping to be met with understanding, support, empathy, and, above all, respect. We received all of that and more. Greg could not have been more helpful, personable, knowledgeable, and sensitive to our pain and sense of loss. He carried us through the process with ease and great empathy and we are very grateful for his warmth and kindness. At a time when we were feeling tremendous loss and even disbelief, Greg made us feel he understood what we were going through and gave us assurances he would be there whenever we needed him. I would highly recommend McAlister-Smith to any family having to go through such a painful time in their lives.

Kari Farkas

3 years ago

Caring, compassionate, and sincerity from all the employees who work here. The extra measure of love we were shown in your time of trouble was nothing but the best. They helped us put our puppy of 16 years to rest and were there with us every step of the way with all the patience, kindness, and understanding. The love and support we received for our fur baby was remarkable. Thankful for them from the bottom of our hearts.

Deeanna Briggs

3 years ago

McAlister-Smith Funeral & Cremation Service were great. They took great care of my little Baxter and were very compassionate during this whole process. They checked in on me before, during, and after. Thank you so much Mcalister for your caring and kind words.

Al Martin

9 months ago

Cheryl and Gene Pardee made a very difficult and tragic time of my life more bare-able. They were very helpful and understanding throughout the process

Tiffany Reed Briley

3 years ago

The support and kindness we received here when we lost both our pets has been outstanding. I can't tell you how much it means as a pet owner to have our grief validated with your kindness. Thank you from the bottom of our hearts for your support and sensitivity.

Maria Garvalia

4 years ago

I am so grateful for everyone at McAlister-Smith for their compassion during our unexpected loss. Bailey was the sweetest and most loving dog for 14 years and deserved the best. McAlister-Smith made sure she got it and I will be eternally grateful.

Cara Marris

3 years ago

My beloved Jenna German Shepherd died suddenly and totally unexpectedly. I immediately took her into McAlister-Smith and the staff could not have been more caring and compassionate with me in my state of total devastation. I am so very grateful to them.

Dre

5 years ago

My dog had tragically been killed by a vet that was negligent. Then my other dog almost died also. My dog had already been out for a while the vet left him out all night. Then he was stuck there over the weekend. Me and a friend picked him up from the vet that Monday morning. Me and my friend watched as the vet pulled my beloved family member out of a deep freezer in a thin cheap garbage bag. Our actual vet gave us body bags to put around him and after we loaded him into the back of my 4runner. My friend put her Dads fire department blanket on him since I'm a firefighter and she said now he will have firefighters burial. I called Mcalister they were do nice they said to bring Abrams right over so I did. Sean Johnsosn was so amazing he was able to lift Abrams up by himself and put him on a metal roll table. Sean walked us through everything and said he was going to try an get Abrams into one of the nice bags they use and try and fix him so I can see his beautiful face. He called right away while I was at the hospital with the other dog and said he couldn't let me see him. Abrams was to bad, he couldn't let me have that memory of him. When I came in at 10 am Sean had my Abrams ready to go he was able to un thaw him and get him out of the body bags and the garbage bag, he had him in a really nice bag, which was left of him anyways. I'm still in shock that my healthy almost 3 year old dog died from a neuter and then my other dog almost died too, I'm completely devastated, but the way Sean took care of my baby, with love and respect gave me some peace and closure, we even talked about our dogs and their silliness. He let me show him pics and videos of the beautiful dog that Avrams was. I highly recommend Mcalister they have great bed side manner, everyone's extremely nice, and they treat your loss like it's there loss. Thank You McAlister and thank you Sean Johnson being there during one of my darkest moments. I'm truly grateful to you all.

Mike Mercer

7 years ago

One of the hardest things in life was when our beloved Katie Bug, a 16 year old Shiba Inu, let us know that she could not win her battle with cancer. Her vet confirmed that and with heavy broken hearts we relieved her of her suffering. I had researched local pet services for the occasion and had decided on McAlister-Smith Pet Cremation for several reasons. It was sealed when I first spoke to them and heard the genuine care and concern for the care of Katie Bug's remains and our concerns that she be handled properly. We delivered the remains of our beloved pet ourselves. The staff met us with genuine concern and cared for Katie with great dignity and respect. When all was completed they called for us to come for Katie Bug's urn and delivered her to us with sincere compassion. Katie now looks over the yard she loved to roam.We thank McAlister-Smith staff for all they did for her and for us. We would immediately and highly recommend them to anyone who cared for their pet as we did for our Katie Bug, who is sorely missed.

Kevin B.

4 years ago

I will be forever grateful to Rachel Holdren and all the staff at McAlister-Smith, who afforded my much beloved cocker spaniel Jasper great dignity following his untimely passing. Rachel displayed such integrity and compassion in my time of inconsolable grief, going above & beyond to ensure that Jasper's remains were treated with respect in this end-of-life process. My sincerest gratitude.

Jacquelyn Serrano

2 years ago

McCalister-Smith funeral home takes special kind of people to do what they do. This week was tremendously hard for our family. They took the wheel. To help the process go so smoothly, for this we are grateful. Recommend 100%

Christina Bray

6 years ago

I want to thank Mary W. at McAlister-Smith/Faithful Forever for being so kind and helpful to me and my sweet boy Eli. Some may never understand the love and connection of a pet/furchild, but I'm going to a grief counselor for the loss of Eli tomorrow. His passing has hurt my heart so much... my life has not been the same... I truly feel lost without him. He helped me with my Anxiety/PTSD in more ways than I can count.I have also used McAlister-Smith/Faithful Forever in the past and I've purchased the memorial jewelry with paw or nose prints on them. They are truly beautiful. I've always had a pleasant, comforting, and genuine experience.I'm just so very grateful and appreciative.

Holly Apone

3 years ago

These folks held our hands through the entire process. Our sweet kitty was treated like family. Then they followed up the next month to check on us. Very professional and compassionate service. Highly recommended.

Molly Glover

4 years ago

The team at McAlister-Smith was amazing in handling the death of our cat. They were kind, caring and considerate and took the best care of our sweet Henry during the cremation process. They even offer a clay paw print of your pet which was such a nice keepsake and a sweet way to remember the 16 wonderful years we had with our Henry ❤️

Jill Browne Alberson

2 years ago

The death of my husband was a gut-wrenching loss but having McAlister-Smith close by brought me comfort. They showed the upmost respect and caring every single step of the way... laying the flag across his body when they came to get him (he was a veteran) to helping me choose every little detail for the memorial & service. They went above and beyond in so many endless ways. Even in the following weeks and months after his death, they continued to call & provide care and assistance exceeding all of my expectations. I highly recommend using McAlister-Smith Funeral home if and when your need arises. They truly feel like a part of the family. ❤️

Danielle Sullivan Kenney

2 years ago

McAlister-Smith did a magnificent job for our whole family. They handled every detail and request, expertly! We could not have asked nor expected more!Our sincere thanks to each and every Assistant at McAlister-Smith /West Ashley, who went above and beyond our expectations from Danielle & the grateful family of Captain James A. Kenney, (USN,Ret.)

Kimberley Selert

7 months ago

McAlister-Smith and smith handled our beloved aunt with care and treated her as if she was their own. We are truly gracious of this experience

Susan E

4 years ago

During a very difficult process, all the people at McAlister-Smith showed us so much patience and compassion. They dealt with our fur babies in a very dignified manner and helped us through some decisions. We are very grateful for their service and highly recommend them.

Cynthia Branch

3 years ago

McAlister-Smith has handled the cremation of my beloved pets several times. I wouldn't call anyone else. They understand this is a member of your family and treat your departed furry friend with the utmost respect. They offer many options to choose from.

Pam Morgan

3 years ago

The McAlister-Smith family helped our family through a very difficult and unexpected time. Their care and compassion was so very genuine and very much needed.My husband and I were beside ourselves when we lost his Dad who lived with us to COVID. He was diagnosed positive and then within a week he was gone. Mark, Mandy, and Cindy gently walked us through every step in the process and they were so helpful with helping us get all of Dad's affairs in order. After all of this, my husband and I will definitely be pre-planning our own final arrangements with McAlister-Smith to save our children alot of stress while they mourn.Thank You McAlister-Smith for treating our family as if we were your own.Warmest Regards,Pam and Todd Morgan

Trudi R

6 years ago

I have brought 1 dog and 2 cats there and could not have been more happier during my unfortunate loss of my pets. The staff was professional sweet and kind. That's why I've gone back 3 times over 5 years. It makes me sad to see a review of them being rude because I couldn't felt more at ease! I will go back when the time is necessary. To know my pets are cremated individually know I will get my pets ashes puts me a ease because my pets are my world my family. I would recommend this place to anyone that has a beloved pet and would like their ashes!

Carole Cooper

5 years ago

McAlister-Smith West Ashley staff were so kind to me. I had visited another funeral home at the cemetery where my parent's gravesites were and was treated as if it was a sales call. I left heartbroken. I then remembered attending a Celebration of Life at McAlister-West Ashley. I called to make an appointment and felt like I was being embraced. From the first visit they asked about my mother and what she and our family would want. Each staff member I encountered was caring. They assisted us through the entire process before and after her funeral and were so patient with me as I was "walking in a fog" of shock and grief. Kindness is healing.

Don Anthony

2 years ago

Recently my wife and I had to say goodbye to our 17 year old Chihuahua. McAlister/Smith had previously (8years prior) cremated a family pet, so I decided to give them a call. Thank God I did!!! They were so compassionate on the phone and on the day we said goodbye,I called agin to inform them we were on the way.When we arrived (my wife, I, my 6 year old step son, and our beloved Dylan) we were completely shocked. We walked in and they had bed made up with blankets & pillow just as he was a human body. We layer him down, cried and they moved Dylan to a private viewing room. They let us say our goodbyes in private and we all had letters we wrote the night before. They even cremated Dylan with our letters.I must say McAlister-Smith is absolutely amazing and I am so thankful for them. In one of the most difficult times, they showed love, compassion, and true empathy. They made that dark day a little more bright To them 2 legs or 4 legs, does not matter. It’s a loved one. Thank you so much. Y’all will forever be forever in our hearts.Btw. We even got a text from them a few weeks later, checking on us. Who does that? McAlister-Smith does!!! Because they care!!

Dave Smith

3 years ago

McAlister-Smith was so gentle and caring with us after the loss of our daughter. They walked us through every step of the process and we never felt pressured in any way. We highly recommended their services.

Brandy Harper

2 years ago

They were so nice and comforting. It was a hard time dropping my kitty off and then picking up her ashes. There was nothing but kindness, love and understanding of my situation. I would recommend them for any pet lover that has to go through this

Marie Modesitt

4 years ago

Their pet creamation services take of your animal and your needs professionally and a strong dedication to personal services. I was alone at such a difficult time losing my companion dog and they listened and assured me that he was in good hands.

Kay Miller

11 months ago

Very impressed with the people who put it all together. They helped my family focus on the good memories of my dad. Also the process of getting it all together quickly and professionally. Thank you all from the bottom of my heart!

Barbara Bianchi

8 years ago

Bernie Putnam was my neighbor from his hometown. When my Dad passed away, I recommended to my family that Bernie handle Dad's arrangements. They didn't know him and were pretty hesitant. But I persevered. My family is pretty hard to impress but Bernie, with his compassion and profesionalism, put everyone at ease and gave us a beautiful service. What an incredible young man. You are so lucky to have him~~~

McRae Smith

6 years ago

I recently lost my beloved dog, Angus, after 15 years of happy memories and treasured companionship. His passing, while inevitable, was very sudden and I will be FOREVER GRATEFUL to Mark and Elayne Smith and to the entire staff at McAlister-Smith for their compassion, guidance and remarkable standard of service in what was a time of great distress for my family.

Jason Uebelhoer

5 years ago

They cremated my duck Quackers. They made the whole process bearable. Thank you so much for treating my pet like a loved one.After the loss of our chocolate lab Buddi, McAllister Smith made the best paw print of him after my failed attempt. My wife did not know I had MS do one and thought she was left with my 1st grade attempt at a commemoration. After I showed her she smiled for the first time in a few days. Thank you again.

Jeremy Parris

10 years ago

On April 19th, 2014, my father passed away. He loved Motorcycles. A few years ago, my father and mother were at a biker rally and met a man who owned a motorcycle hearse. My Father requested that he be taken to his final resting place in that hearse. I found the card he had and called the man that previously owned it. He gave me the name of the funeral home that he had sold it to. I called McAlister Smith Funeral Home and they were so kind. I wanted to fulfill his last wish, and without McAlister Smith Funeral Home, this would have been almost impossible. The staff assisted in everyway possible. Mr. Smith escorted my father to his final resting place. I cannot thank McAlister Smith Funeral Home enough for all of their help and kindness. Words cannot describe what they did for my family. Thank you so much.

Randall S (Shyra119)

5 years ago

The. West Ashley funeral home closed early despite someone telling us someone would be available til 4pm. They sent us to Mt Pleasant only to discover the ashes of our loved one were in West Ashley.When we called again we got an answering service. The woman on the other sent an email on our behalf and then promptly hung up. This email, unbeknownst to us, told the West Ashley location to move the Ashes to Goose Creek. A day later, when we had time off work, upon heading over to West Ashley, we called only for the Pet Director, Sean Johnson, to tell us the ashes had moved at 11am and should be in Goose Creek early afternoon. When we showed up at 4pm in Goose Creek, the ashes had not arrived so we proceeded to wait an hour for the driver, Bob Kerr, to arrive.

Scott J Smith

5 years ago

On April 26, 2000, we adopted the last two kittens of a litter. Born on April 4th, brothers Mookie and Tigger were only three weeks old and weighed only 4 and 3 ounces respectively. Sadly, Mookie passed in 2012, when were still residing in New Jersey.On June16, 2015, Tigger moved with us to Charleston. An extraordinary cat with a wonderful spirit, he was a beloved family member and loyal friend for almost 19 years. We shared a uniquely special bond. When Tigger crossed the Rainbow Bridge, at 3:16, on Sunday afternoon, February 16th, I took his passing very hard.We've had and loved all of our many pets. Most were cremated. In each case, our pets were left at and their ashes picked-up from our veterinarian. Not knowing how or by whom our fur babies were being handled really bothered me. This time, thanks to the good folks at McAlister-Smith, parting with Tigger was such sweet sorrow.I spoke with Mary Wozniak (Director, Pet Services) and arranged a time to bring Tigger to their funeral home, in West Ashley. When we arrived, Mary was waiting at the door with a rolling cart bedecked with a pillow, a fleece blanket and some flowers. We took Tigger into a private viewing room where, unrushed, we were able to say some prayers, reminisce and spend our last few minutes together before bidding a tearful final farewell to our little buddy.The next day, just before Tigger was cremated, Mary called me with her personal cell phone, so I could say a prayer. It was a very bittersweet moment I will never forget.Tigger's ashes are back home where memories him will live forever...Thank you to Mary Wozniak, Denise McElwee and the good folks at McAlister-Smith Funeral & Cremation for making a very sad and emotional time as beautiful as possible. We are ever grateful.Scott, Lois & Kaitlyn SmithCharleston, South Carolina

Amber Humphries

4 years ago

My beloved Persian cat, Fij, passed away in late-September 2020. He was 19. I got him as a kitten and had him my entire adult life. He had been there for me and loved me through college, law school, relationships, job changes, and everything else that life throws at a person. I loved him more than anything in this world and was overwhelmed with heartache after his passing. I retained McAlister-Smith to perform a private cremation. I also had them make a “clay paw” (a paw impression in clay). It was so special and turned out so beautifully that I broke down into tears when it was presented to me. (Note: If you’re debating whether to purchase a clay paw, trust me— it’s worth the extra money. Once in a while, I’ll pick it up, close my eyes, and rub my thumb across the impression — it feels just like one of his little paw pads.).Everyone at McAlister-Smith was so kind, compassionate and professional. They allowed my partner and I alone time with Fij before taking him to the crematory. We were in a small, private, dimly-lit room where his little body laid covered with a red shroud and surrounded by beautiful flowers. I clipped a few of his long white whiskers before saying a final tearful farewell. Once I gave the “okay,” his body was wheeled into the crematory and he was cremated. The next day, his cremains were returned to me.During one of the most difficult times of my life, McAlister-Smith gave me comfort and treated my baby boy like royalty. I highly recommend their services to anyone who’s lost a beloved furry companion.

Cindy Shelton

2 years ago

I was referred here by my vet, Charleston Harbor Veterinarians, when my cat passed. McAlister-Smith were very caring and careful with all exact details. The follow-up text was a nice added touch as well. Thank you.

Brooke Watt (Bb)

3 years ago

They are all such loveing caring people. They treated my beautiful cat with nothing but the up most respect and they all so treated me the same way. If you lose a loved family pet I do recommend Mcalister-Smith Funeral & Cremation home. They will treat you like family. Thank you all very much for everything.

Sharon Giles

3 years ago

After the loss of my life long pet, I was devastated and really couldn’t even think of how to handle arrangements for my fur baby. Thanks to McAlister-Smith staff handling all the arrangements my life was put at ease. When it was time to pick up Aaron’s ⚱️, they even made that decision one that I didn’t have to worry about.Thank to the staff for making sure Aaron was taken care of and for my peace of mind.

Phil Chuy

2 years ago

McAlister-Smith should rename their business to 'Loving Arms', or 'Angels In Your Time of Need'. They are the most kind and compassionate group of professionals that I have ever met, and they helped our family through one of life's most difficult times; the death of a loved one. This review cannot convey how appreciative our family is of the McAlister-Smith team. Truly, angels in our time of need.Phil ChuyMt Pleasant, SC

Dave Toole

6 years ago

Bernie Putnam and the McAlister team were extremely professional, caring, and helpful with planning and implementing services for our father. They always seemed a step ahead of us in planning to make sure that services went perfectly, including arranging for Veteran's tribute ( Taps/flag presentation) by active duty US Navy personnel. As close to perfection as one could ask for in what is a challenging time for any family.

Susan Batla

4 years ago

When I lost my dear Golden Bella, the staff at McAlister-Smith were extremely kind and helpful. They helped me pick out a beautiful box for Bella's ashes and took an imprint of her front paw. I was amazed when they contacted me afterwards to see if I was pleased. Very!

Eric Harrod

6 years ago

During the period of time burdened by great sorry, McAlister Smith politely, competently and efficiently handled the cremation of our beloved pet. Their service and choices for memorials is extensive and covers all price ranges. They are a great help during a time of great emotional stress.

Beth Shipstedt

a month ago

Very kind and courteous staff. Handled my husbands service very well

Lara Goldberg

5 years ago

After the unexpected loss of my grandfather while he was out of state, we scrambled to find a funeral home to help us plan a small memorial service and then transport him home. McAlister-Smith on Bees Ferry Rd is OUTSTANDING. The funeral director, Mandy, is one of the kindest and most genuine people I’ve ever met. So many funeral homes are stuffy and (excuse the pun) stiff. Not here. Mandy and her staff truly CARE about assuring you and your whole family are okay. I hope I never need their services again, but honestly, I could not Have asked for a better experience.

Al Martin

9 months ago

Cheryl and Gene Pardee made a very difficult and tragic time of my life more bare-able. They were very helpful and understanding throughout the process

Tiffany Reed Briley

3 years ago

The support and kindness we received here when we lost both our pets has been outstanding. I can't tell you how much it means as a pet owner to have our grief validated with your kindness. Thank you from the bottom of our hearts for your support and sensitivity.

Maria Garvalia

4 years ago

I am so grateful for everyone at McAlister-Smith for their compassion during our unexpected loss. Bailey was the sweetest and most loving dog for 14 years and deserved the best. McAlister-Smith made sure she got it and I will be eternally grateful.

Cara Marris

3 years ago

My beloved Jenna German Shepherd died suddenly and totally unexpectedly. I immediately took her into McAlister-Smith and the staff could not have been more caring and compassionate with me in my state of total devastation. I am so very grateful to them.

Dre

5 years ago

My dog had tragically been killed by a vet that was negligent. Then my other dog almost died also. My dog had already been out for a while the vet left him out all night. Then he was stuck there over the weekend. Me and a friend picked him up from the vet that Monday morning. Me and my friend watched as the vet pulled my beloved family member out of a deep freezer in a thin cheap garbage bag. Our actual vet gave us body bags to put around him and after we loaded him into the back of my 4runner. My friend put her Dads fire department blanket on him since I'm a firefighter and she said now he will have firefighters burial. I called Mcalister they were do nice they said to bring Abrams right over so I did. Sean Johnsosn was so amazing he was able to lift Abrams up by himself and put him on a metal roll table. Sean walked us through everything and said he was going to try an get Abrams into one of the nice bags they use and try and fix him so I can see his beautiful face. He called right away while I was at the hospital with the other dog and said he couldn't let me see him. Abrams was to bad, he couldn't let me have that memory of him. When I came in at 10 am Sean had my Abrams ready to go he was able to un thaw him and get him out of the body bags and the garbage bag, he had him in a really nice bag, which was left of him anyways. I'm still in shock that my healthy almost 3 year old dog died from a neuter and then my other dog almost died too, I'm completely devastated, but the way Sean took care of my baby, with love and respect gave me some peace and closure, we even talked about our dogs and their silliness. He let me show him pics and videos of the beautiful dog that Avrams was. I highly recommend Mcalister they have great bed side manner, everyone's extremely nice, and they treat your loss like it's there loss. Thank You McAlister and thank you Sean Johnson being there during one of my darkest moments. I'm truly grateful to you all.

Mike Mercer

7 years ago

One of the hardest things in life was when our beloved Katie Bug, a 16 year old Shiba Inu, let us know that she could not win her battle with cancer. Her vet confirmed that and with heavy broken hearts we relieved her of her suffering. I had researched local pet services for the occasion and had decided on McAlister-Smith Pet Cremation for several reasons. It was sealed when I first spoke to them and heard the genuine care and concern for the care of Katie Bug's remains and our concerns that she be handled properly. We delivered the remains of our beloved pet ourselves. The staff met us with genuine concern and cared for Katie with great dignity and respect. When all was completed they called for us to come for Katie Bug's urn and delivered her to us with sincere compassion. Katie now looks over the yard she loved to roam.We thank McAlister-Smith staff for all they did for her and for us. We would immediately and highly recommend them to anyone who cared for their pet as we did for our Katie Bug, who is sorely missed.

Kevin B.

4 years ago

I will be forever grateful to Rachel Holdren and all the staff at McAlister-Smith, who afforded my much beloved cocker spaniel Jasper great dignity following his untimely passing. Rachel displayed such integrity and compassion in my time of inconsolable grief, going above & beyond to ensure that Jasper's remains were treated with respect in this end-of-life process. My sincerest gratitude.

Jacquelyn Serrano

2 years ago

McCalister-Smith funeral home takes special kind of people to do what they do. This week was tremendously hard for our family. They took the wheel. To help the process go so smoothly, for this we are grateful. Recommend 100%

Christina Bray

6 years ago

I want to thank Mary W. at McAlister-Smith/Faithful Forever for being so kind and helpful to me and my sweet boy Eli. Some may never understand the love and connection of a pet/furchild, but I'm going to a grief counselor for the loss of Eli tomorrow. His passing has hurt my heart so much... my life has not been the same... I truly feel lost without him. He helped me with my Anxiety/PTSD in more ways than I can count.I have also used McAlister-Smith/Faithful Forever in the past and I've purchased the memorial jewelry with paw or nose prints on them. They are truly beautiful. I've always had a pleasant, comforting, and genuine experience.I'm just so very grateful and appreciative.

Holly Apone

3 years ago

These folks held our hands through the entire process. Our sweet kitty was treated like family. Then they followed up the next month to check on us. Very professional and compassionate service. Highly recommended.

marcia wasden

5 years ago

There is nothing easy about losing a loved one and perhaps the hardest thing of all is deciding what your next steps are. My father passed away rather suddenly on February 13th and this devastating loss was eased by the care and attention that our family received from Mandy Caceres at McAlister-Smith on Bees Ferry Rd. From the moment that she contacted us we all felt as though Mandy truly cared about us and what Dad would have wanted. She went above and beyond to ensure that he received everything that he deserved, especially as a 31 year Navy veteran. Mandy became a part of our family and grieved along with us and never made the experience seem as though it were just a business transaction. Although you never want to think about funeral planning, it is important to know who to turn to in a time of need. I would give Mandy 10 stars if I could and would not hesitate to reach out to her again in a time of need.

Avery Smith

11 years ago

When we lost our precious son as a result of a car accident, we were devistated and had no idea where to tun or what to do and to be honoest were very concerned that we would be taken advantage of during a time of vulnerability. My family and me can not thank you and all of your staff at McAlister Smith for the loving way you took care of our every need without even haven to ask you. Don't take this wrong way, but I hope not tobe back anytime soon. I do highly recommed your company to others. Thank you again.

Lizz Taylor

2 years ago

Sal and his team were wonderful during my family’s greatest time of need. Not only did they take care of the logistics, but they also have many other resources to guide you through the process. Thank you again and for your humble service.

Laudi

7 years ago

In spite of being one of the worst days of my life, this place was the best. Mary was on point with us. She was outstanding and let us know what options we have for the cremation of our beloved (dog) Scooter. Really helped us get through such a tough time and process. Highly recommend!!!!!

Reaper Madness

6 years ago

We thank you so much for the love and care you gave our dog ginger when we used your services for her cremation. You all went above and beyond our expectations and we will recomend you to everyone. They treated our pet as a member of the family in every way and we were greatly impressed by all they offered for ys abd our beloved dog. Thank you !

Kathleen Oswalt

3 years ago

The staff at McAlister-Smith handled me and my situation with grace during a very sad time. Unexpectedly having to say goodbye to my loving kitty was hard but they were very kindhearted and thoughtful.

Lisa Casey

8 years ago

McAlister-Smith Funeral Home provided our family with special care that lessen the burden in a tragic experience. Our father and mother were visiting Charleston from New York and while on vacation, our father passed away suddenly. Bernie Putnam from McCalister-Smith graciously assisted in the arrangements for the return of our father to New York. McCalister-Smith Funeral Home exceeded our expectations by going above and beyond with the level of comfort and care extended during such a difficult time.

edward leddy

4 years ago

A wonderful and caring place. Our pet was cremated there in July. They made the whole process. smooth and easy. They walked us though all the steps in the process. Never pushy, always understanding to our needs. Great follow up.Highly recommend.

Julia Copeland

a year ago

Just want to add to the many positive reviews about this business and its incredible staff. Gene and Cheryl made this difficult process seamless for the family. Their thoughtful and professional guidance was much appreciated.

judy knox

7 years ago

Our daughter passed away unexpectedly. We were greeted by Ms Hunt. She introduced us to Mr. Bernie Putnam. They were professional and together made our situation most bearable. I have nothing but high marks for them. I would highly recommend Mcalister-Smith.

scott Whitney

8 years ago

Extremely compassionate on an extraordinary level. Bernie Putnam assisted a family from his home town. Mr. Casey! Mr. Casey was the fabric of so many lives of those who attended Highschool in Churchville, NY. When Bernie was presented with reality of having to assist the Casey family with bringing Mr. Casey home! No one could have imagined the magnitude of how much this meant to the Casey family. The dignity, respect and admiration was so evident, from the family to Bernie and from Bernie himself, to the Casey Family. This was nothing short of amazing to watch. Thank You for your service, Bernie!

Debbie Morgenweck

3 years ago

Great caring team! When our pet lab passed, they were so compassionate and caring. They took great care of Cody and we’re so kind to us!

Thomas Bennett

3 years ago

Absolutely the finest service there is in Charleston South Carolina. The staff are gracious, caring and absolutely the top professionals in the field. They took the best care of my family and we certainly appreciate all they did.

Samuel Temme

3 years ago

Thank you very much to everyone at McAlister-Smith. Everybody we encountered there was very helpful, and we were also very pleased with their flexibility in our choice of arrangements. Their support made this difficult time a little easier.

Jane Murray

8 years ago

Every effort was made to turn a bad experience into a beautiful one. By the end of the service I felt like the McAlister-Smith staff were a part of my family as well. Todd, Bernie, Archie, thank you again.

Yew Tooberr

5 years ago

Note - It was the James Island location, not the Bees Ferry Rd location.---I assume they're reasonably competent at the technical part of their business and the decor is what you'd expect for a funeral home. That part isn't hard to get right. I didn't care for the director putting so much emphasis on trying to tell people to keep their comments short. There weren't that many people speaking and there wasn't another funeral after ours. I contemplated telling him to eff himself. Something on cable he didn't want to miss? Try not to make it so obvious this is just a business to you.

Josh Surratt

4 years ago

So grateful for your care for us when we lost our puppy, Norman. You guys were so gracious and helpful to our family. A bright spot during a really dark time!

Keith Buckley

5 years ago

My wife and I met with Mandy to preplan for our funerals. The experience was wonderful. She answered all our questions and addressed all of our concerns. She made planning for the future a fantastic experience.

Shane Blankenship

5 years ago

When i lost my best friend and faithful pet, they took care of my every need and worked with me during this tough time, they made my Chico a beautiful urn with custom engravings, they were kind, professional and welcoming, highly recommend them in those tough times

mary hudson

8 years ago

I was personally verbally attacked online by co-owner, Mr. Mark Smith, regarding my post about my family friend's horrible personal experience at the hands of PALMETTO CREMATION co-owned by MCALISTER SMITH FUNERAL AND CREMATION. This is terribly telling of the deep and upsetting negative behaviors exhibited by this organization from the top-brass - down. I hope Mr. Mark Smith changes his negative and disgusting ways. They are unprofessional and downright rude and crude. So very sad and unfortunate.

Dave Smith

3 years ago

McAlister-Smith was so gentle and caring with us after the loss of our daughter. They walked us through every step of the process and we never felt pressured in any way. We highly recommended their services.

Brandy Harper

2 years ago

They were so nice and comforting. It was a hard time dropping my kitty off and then picking up her ashes. There was nothing but kindness, love and understanding of my situation. I would recommend them for any pet lover that has to go through this

Marie Modesitt

4 years ago

Their pet creamation services take of your animal and your needs professionally and a strong dedication to personal services. I was alone at such a difficult time losing my companion dog and they listened and assured me that he was in good hands.

Kay Miller

11 months ago

Very impressed with the people who put it all together. They helped my family focus on the good memories of my dad. Also the process of getting it all together quickly and professionally. Thank you all from the bottom of my heart!

Barbara Bianchi

8 years ago

Bernie Putnam was my neighbor from his hometown. When my Dad passed away, I recommended to my family that Bernie handle Dad's arrangements. They didn't know him and were pretty hesitant. But I persevered. My family is pretty hard to impress but Bernie, with his compassion and profesionalism, put everyone at ease and gave us a beautiful service. What an incredible young man. You are so lucky to have him~~~

McRae Smith

6 years ago

I recently lost my beloved dog, Angus, after 15 years of happy memories and treasured companionship. His passing, while inevitable, was very sudden and I will be FOREVER GRATEFUL to Mark and Elayne Smith and to the entire staff at McAlister-Smith for their compassion, guidance and remarkable standard of service in what was a time of great distress for my family.

Jason Uebelhoer

5 years ago

They cremated my duck Quackers. They made the whole process bearable. Thank you so much for treating my pet like a loved one.After the loss of our chocolate lab Buddi, McAllister Smith made the best paw print of him after my failed attempt. My wife did not know I had MS do one and thought she was left with my 1st grade attempt at a commemoration. After I showed her she smiled for the first time in a few days. Thank you again.

Jeremy Parris

10 years ago

On April 19th, 2014, my father passed away. He loved Motorcycles. A few years ago, my father and mother were at a biker rally and met a man who owned a motorcycle hearse. My Father requested that he be taken to his final resting place in that hearse. I found the card he had and called the man that previously owned it. He gave me the name of the funeral home that he had sold it to. I called McAlister Smith Funeral Home and they were so kind. I wanted to fulfill his last wish, and without McAlister Smith Funeral Home, this would have been almost impossible. The staff assisted in everyway possible. Mr. Smith escorted my father to his final resting place. I cannot thank McAlister Smith Funeral Home enough for all of their help and kindness. Words cannot describe what they did for my family. Thank you so much.

Randall S (Shyra119)

5 years ago

The. West Ashley funeral home closed early despite someone telling us someone would be available til 4pm. They sent us to Mt Pleasant only to discover the ashes of our loved one were in West Ashley.When we called again we got an answering service. The woman on the other sent an email on our behalf and then promptly hung up. This email, unbeknownst to us, told the West Ashley location to move the Ashes to Goose Creek. A day later, when we had time off work, upon heading over to West Ashley, we called only for the Pet Director, Sean Johnson, to tell us the ashes had moved at 11am and should be in Goose Creek early afternoon. When we showed up at 4pm in Goose Creek, the ashes had not arrived so we proceeded to wait an hour for the driver, Bob Kerr, to arrive.

Scott J Smith

5 years ago

On April 26, 2000, we adopted the last two kittens of a litter. Born on April 4th, brothers Mookie and Tigger were only three weeks old and weighed only 4 and 3 ounces respectively. Sadly, Mookie passed in 2012, when were still residing in New Jersey.On June16, 2015, Tigger moved with us to Charleston. An extraordinary cat with a wonderful spirit, he was a beloved family member and loyal friend for almost 19 years. We shared a uniquely special bond. When Tigger crossed the Rainbow Bridge, at 3:16, on Sunday afternoon, February 16th, I took his passing very hard.We've had and loved all of our many pets. Most were cremated. In each case, our pets were left at and their ashes picked-up from our veterinarian. Not knowing how or by whom our fur babies were being handled really bothered me. This time, thanks to the good folks at McAlister-Smith, parting with Tigger was such sweet sorrow.I spoke with Mary Wozniak (Director, Pet Services) and arranged a time to bring Tigger to their funeral home, in West Ashley. When we arrived, Mary was waiting at the door with a rolling cart bedecked with a pillow, a fleece blanket and some flowers. We took Tigger into a private viewing room where, unrushed, we were able to say some prayers, reminisce and spend our last few minutes together before bidding a tearful final farewell to our little buddy.The next day, just before Tigger was cremated, Mary called me with her personal cell phone, so I could say a prayer. It was a very bittersweet moment I will never forget.Tigger's ashes are back home where memories him will live forever...Thank you to Mary Wozniak, Denise McElwee and the good folks at McAlister-Smith Funeral & Cremation for making a very sad and emotional time as beautiful as possible. We are ever grateful.Scott, Lois & Kaitlyn SmithCharleston, South Carolina

A.E. Carbone

3 years ago

Totally professional staff and services. Very courteous and empathetic throughout the entire pet cremation process. Thank you very much for terrific service and helping us through this difficult experience.

Shirley Lesieur

4 years ago

The staff were professional and extremely helpful in helping our family make arrangements to have my mother's services in Massachusetts. We were very pleased with their services.

Mama Cim

2 years ago

Heartfelt, caring, and compassionate! We have found a new extended family, people who have connected during a time of loss, as if we had known each other for a lifetime.

Victoria Cowart

3 years ago

We went to McAllister-Smith for a pet. The services were well curated, offered with care and of superb value. I couldn’t ask for a better experience!

Kenneth Badger

3 years ago

Bout an month ago. I have lost not only my pet mama. But they have done some of my family. There very good and caring bout you and your family time of need.

Trudy Mariotti

7 years ago

Terribly disappointed. Asked for paw and nose prints and a clay paw print and we went over the order line by line again. She read it back to me. I got charged for all of it. When I went to pick it up all that was there were the ashes. I would not recommend them to anyone.

Cathy Twedten

3 years ago

They did a wonderful job and took very great care of my beloved Bella .I would recommend them to everyone who is dealing with loss and wants the best for their family member at this time of loss

Prisca Bernados Denton

6 years ago

At a very difficult time, losing our almost 16 year old Flynn, it was a welcome comfort to have the lovely options offered. The staff was genuinely caring and thoughtful.

Maria Norcia Santillanes

3 years ago

I had a very positive experience with McAlister-Smith’s pet cremation services and would give them my highest recommendation.

Tywana Smith

3 years ago

They took very good care of Cameron and were very empathetic towards me during the whole process. Very caring and efficient. Thank You McAlister-Smith.

marcia wasden

5 years ago

There is nothing easy about losing a loved one and perhaps the hardest thing of all is deciding what your next steps are. My father passed away rather suddenly on February 13th and this devastating loss was eased by the care and attention that our family received from Mandy Caceres at McAlister-Smith on Bees Ferry Rd. From the moment that she contacted us we all felt as though Mandy truly cared about us and what Dad would have wanted. She went above and beyond to ensure that he received everything that he deserved, especially as a 31 year Navy veteran. Mandy became a part of our family and grieved along with us and never made the experience seem as though it were just a business transaction. Although you never want to think about funeral planning, it is important to know who to turn to in a time of need. I would give Mandy 10 stars if I could and would not hesitate to reach out to her again in a time of need.

Avery Smith

11 years ago

When we lost our precious son as a result of a car accident, we were devistated and had no idea where to tun or what to do and to be honoest were very concerned that we would be taken advantage of during a time of vulnerability. My family and me can not thank you and all of your staff at McAlister Smith for the loving way you took care of our every need without even haven to ask you. Don't take this wrong way, but I hope not tobe back anytime soon. I do highly recommed your company to others. Thank you again.

Lizz Taylor

2 years ago

Sal and his team were wonderful during my family’s greatest time of need. Not only did they take care of the logistics, but they also have many other resources to guide you through the process. Thank you again and for your humble service.

Laudi

7 years ago

In spite of being one of the worst days of my life, this place was the best. Mary was on point with us. She was outstanding and let us know what options we have for the cremation of our beloved (dog) Scooter. Really helped us get through such a tough time and process. Highly recommend!!!!!

Reaper Madness

6 years ago

We thank you so much for the love and care you gave our dog ginger when we used your services for her cremation. You all went above and beyond our expectations and we will recomend you to everyone. They treated our pet as a member of the family in every way and we were greatly impressed by all they offered for ys abd our beloved dog. Thank you !

Kathleen Oswalt

3 years ago

The staff at McAlister-Smith handled me and my situation with grace during a very sad time. Unexpectedly having to say goodbye to my loving kitty was hard but they were very kindhearted and thoughtful.

Lisa Casey

8 years ago

McAlister-Smith Funeral Home provided our family with special care that lessen the burden in a tragic experience. Our father and mother were visiting Charleston from New York and while on vacation, our father passed away suddenly. Bernie Putnam from McCalister-Smith graciously assisted in the arrangements for the return of our father to New York. McCalister-Smith Funeral Home exceeded our expectations by going above and beyond with the level of comfort and care extended during such a difficult time.

edward leddy

4 years ago

A wonderful and caring place. Our pet was cremated there in July. They made the whole process. smooth and easy. They walked us though all the steps in the process. Never pushy, always understanding to our needs. Great follow up.Highly recommend.

Julia Copeland

a year ago

Just want to add to the many positive reviews about this business and its incredible staff. Gene and Cheryl made this difficult process seamless for the family. Their thoughtful and professional guidance was much appreciated.

judy knox

7 years ago

Our daughter passed away unexpectedly. We were greeted by Ms Hunt. She introduced us to Mr. Bernie Putnam. They were professional and together made our situation most bearable. I have nothing but high marks for them. I would highly recommend Mcalister-Smith.

Cindy Ohn

7 years ago

Mary and all of the staff could not having been more caring and compassionate for my sweet boy, Sammie. I felt Mary took care of my boy just as I would have myself. Thank you!

Barbara Grodin

2 years ago

Macalister smith did the very best I could ask for at such a difficult timeOur six year old Great Dane died suddenly and their efficiency and concern were a great comfort to our family

Kendra Phillips

8 years ago

They were very nice and considerate. Very patient and took their time to explain everything. Losing my brother was hard but at least I knew he was being taken care of

Linda Meyer

4 years ago

I have used this location twice, have trusted them entirely with my beloved pets. They have always been so kind and so professional in everyway, would highly recommend them to anyone in this situation.

Joan Nicodemus

3 years ago

They are so kind. They will pick your pet up from your home. They check up on you to see how you are coping. Lovely people .

Glenn Orr

3 years ago

After the passing of my wife I was in a fog and had no idea what to do next the folks at McAlister smith assured me that everything would be taken care of and it was I could not have been taken better care of these folks are great Glenn Orr

Janine Sundin

a year ago

Don was helping me and he was amazing. He made me feel comfortable in a very uncomfortable situation.

Sandy

7 months ago

I can't say enough about them. The staff is very professional and courteous.

christopher graham

4 years ago

We have used them multiple times and they have always been compassionate and fast service.

H. Galvin

4 years ago

Very kind and helpful staff. Also a great selection of pet urns, stones, jewelry. They go above and beyond.

scott Whitney

8 years ago

Extremely compassionate on an extraordinary level. Bernie Putnam assisted a family from his home town. Mr. Casey! Mr. Casey was the fabric of so many lives of those who attended Highschool in Churchville, NY. When Bernie was presented with reality of having to assist the Casey family with bringing Mr. Casey home! No one could have imagined the magnitude of how much this meant to the Casey family. The dignity, respect and admiration was so evident, from the family to Bernie and from Bernie himself, to the Casey Family. This was nothing short of amazing to watch. Thank You for your service, Bernie!

Debbie Morgenweck

3 years ago

Great caring team! When our pet lab passed, they were so compassionate and caring. They took great care of Cody and we’re so kind to us!

Thomas Bennett

3 years ago

Absolutely the finest service there is in Charleston South Carolina. The staff are gracious, caring and absolutely the top professionals in the field. They took the best care of my family and we certainly appreciate all they did.

Samuel Temme

3 years ago

Thank you very much to everyone at McAlister-Smith. Everybody we encountered there was very helpful, and we were also very pleased with their flexibility in our choice of arrangements. Their support made this difficult time a little easier.

Jane Murray

8 years ago

Every effort was made to turn a bad experience into a beautiful one. By the end of the service I felt like the McAlister-Smith staff were a part of my family as well. Todd, Bernie, Archie, thank you again.

Yew Tooberr

5 years ago

Note - It was the James Island location, not the Bees Ferry Rd location.---I assume they're reasonably competent at the technical part of their business and the decor is what you'd expect for a funeral home. That part isn't hard to get right. I didn't care for the director putting so much emphasis on trying to tell people to keep their comments short. There weren't that many people speaking and there wasn't another funeral after ours. I contemplated telling him to eff himself. Something on cable he didn't want to miss? Try not to make it so obvious this is just a business to you.

Josh Surratt

4 years ago

So grateful for your care for us when we lost our puppy, Norman. You guys were so gracious and helpful to our family. A bright spot during a really dark time!

Keith Buckley

5 years ago

My wife and I met with Mandy to preplan for our funerals. The experience was wonderful. She answered all our questions and addressed all of our concerns. She made planning for the future a fantastic experience.

Shane Blankenship

5 years ago

When i lost my best friend and faithful pet, they took care of my every need and worked with me during this tough time, they made my Chico a beautiful urn with custom engravings, they were kind, professional and welcoming, highly recommend them in those tough times

mary hudson

8 years ago

I was personally verbally attacked online by co-owner, Mr. Mark Smith, regarding my post about my family friend's horrible personal experience at the hands of PALMETTO CREMATION co-owned by MCALISTER SMITH FUNERAL AND CREMATION. This is terribly telling of the deep and upsetting negative behaviors exhibited by this organization from the top-brass - down. I hope Mr. Mark Smith changes his negative and disgusting ways. They are unprofessional and downright rude and crude. So very sad and unfortunate.

A.E. Carbone

3 years ago

Totally professional staff and services. Very courteous and empathetic throughout the entire pet cremation process. Thank you very much for terrific service and helping us through this difficult experience.

Shirley Lesieur

4 years ago

The staff were professional and extremely helpful in helping our family make arrangements to have my mother's services in Massachusetts. We were very pleased with their services.

Mama Cim

2 years ago

Heartfelt, caring, and compassionate! We have found a new extended family, people who have connected during a time of loss, as if we had known each other for a lifetime.

Victoria Cowart

3 years ago

We went to McAllister-Smith for a pet. The services were well curated, offered with care and of superb value. I couldn’t ask for a better experience!

Kenneth Badger

3 years ago

Bout an month ago. I have lost not only my pet mama. But they have done some of my family. There very good and caring bout you and your family time of need.

Trudy Mariotti

7 years ago

Terribly disappointed. Asked for paw and nose prints and a clay paw print and we went over the order line by line again. She read it back to me. I got charged for all of it. When I went to pick it up all that was there were the ashes. I would not recommend them to anyone.

Cathy Twedten

3 years ago

They did a wonderful job and took very great care of my beloved Bella .I would recommend them to everyone who is dealing with loss and wants the best for their family member at this time of loss

Prisca Bernados Denton

6 years ago

At a very difficult time, losing our almost 16 year old Flynn, it was a welcome comfort to have the lovely options offered. The staff was genuinely caring and thoughtful.

Maria Norcia Santillanes

3 years ago

I had a very positive experience with McAlister-Smith’s pet cremation services and would give them my highest recommendation.

Tywana Smith

3 years ago

They took very good care of Cameron and were very empathetic towards me during the whole process. Very caring and efficient. Thank You McAlister-Smith.

Nikki Walton

3 years ago

Excellent and attentive to all of your needs! I had no idea of all the services they offer for your beloved pets! Best place and staff!

Bucky Weston

4 years ago

Sad time for us handled with professionalism and great care. Thanks to the good people at McAlister on James Island.

Molly Smith

2 years ago

They took great care of sweet fur baby. They were very kind and thoughtful with everything.

Diane Lillibridge

4 years ago

All personnel that helped our family were professional, caring, and carried through efficiently with arrangements made during this difficult time.

Steve Gielarowski

4 years ago

McAllister-Smith provides a pleasant experience and upmost professionalism. Would highly recommend them to everyone

Brian Kinard

3 years ago

Great care for our beloved pet. I will definitely spread the word.

Mocha1992 Aban

4 years ago

They are the best, they Cremated my Dog Prince they did a great job thank you.

Legend YT RLD

4 years ago

I have used them twice. They were very kind and helpful in helping us.

Jennifer Frye

7 years ago

Highly recommended. They will take care of you and your family through a very difficult time.

Kevin Brown

8 months ago

Great job

Cindy Ohn

7 years ago

Mary and all of the staff could not having been more caring and compassionate for my sweet boy, Sammie. I felt Mary took care of my boy just as I would have myself. Thank you!

Barbara Grodin

2 years ago

Macalister smith did the very best I could ask for at such a difficult timeOur six year old Great Dane died suddenly and their efficiency and concern were a great comfort to our family

Kendra Phillips

8 years ago

They were very nice and considerate. Very patient and took their time to explain everything. Losing my brother was hard but at least I knew he was being taken care of

Linda Meyer

4 years ago

I have used this location twice, have trusted them entirely with my beloved pets. They have always been so kind and so professional in everyway, would highly recommend them to anyone in this situation.

Joan Nicodemus

3 years ago

They are so kind. They will pick your pet up from your home. They check up on you to see how you are coping. Lovely people .

Glenn Orr

3 years ago

After the passing of my wife I was in a fog and had no idea what to do next the folks at McAlister smith assured me that everything would be taken care of and it was I could not have been taken better care of these folks are great Glenn Orr

Janine Sundin

a year ago

Don was helping me and he was amazing. He made me feel comfortable in a very uncomfortable situation.

Sandy

7 months ago

I can't say enough about them. The staff is very professional and courteous.

christopher graham

4 years ago

We have used them multiple times and they have always been compassionate and fast service.

H. Galvin

4 years ago

Very kind and helpful staff. Also a great selection of pet urns, stones, jewelry. They go above and beyond.

Katy Kelly

3 years ago

Truly a blessing during this difficult time. Cannot recommend them enough.

James Becker

2 years ago

Caring and compassionate service. Highly recommend.

sharon page

4 years ago

Very kind and caring staff during a difficult time.

John Thompson

4 months ago

Brian Fowler

6 months ago

Fred Harm

a year ago

Bradley Adams

a year ago

RoseMarie

a year ago

Gia Kondakor

2 years ago

Laura Rayl

2 years ago

Nikki Walton

3 years ago

Excellent and attentive to all of your needs! I had no idea of all the services they offer for your beloved pets! Best place and staff!

Bucky Weston

4 years ago

Sad time for us handled with professionalism and great care. Thanks to the good people at McAlister on James Island.

Molly Smith

2 years ago

They took great care of sweet fur baby. They were very kind and thoughtful with everything.

Diane Lillibridge

4 years ago

All personnel that helped our family were professional, caring, and carried through efficiently with arrangements made during this difficult time.

Steve Gielarowski

4 years ago

McAllister-Smith provides a pleasant experience and upmost professionalism. Would highly recommend them to everyone

Brian Kinard

3 years ago

Great care for our beloved pet. I will definitely spread the word.

Mocha1992 Aban

4 years ago

They are the best, they Cremated my Dog Prince they did a great job thank you.

Legend YT RLD

4 years ago

I have used them twice. They were very kind and helpful in helping us.

Jennifer Frye

7 years ago

Highly recommended. They will take care of you and your family through a very difficult time.

Kevin Brown

8 months ago

Great job

Oskar Haas

2 years ago

Harry Rodriguez

2 years ago

C Policastro

2 years ago

Marti Horton

2 years ago

Maureen Clayton

2 years ago

Ashley Oliver

3 years ago

Tracy

3 years ago

Patti Hemric

3 years ago

Michael Koon

3 years ago

Karen A Hawkins

3 years ago

Katy Kelly

3 years ago

Truly a blessing during this difficult time. Cannot recommend them enough.

James Becker

2 years ago

Caring and compassionate service. Highly recommend.

sharon page

4 years ago

Very kind and caring staff during a difficult time.

John Thompson

4 months ago

Brian Fowler

6 months ago

Fred Harm

a year ago

Bradley Adams

a year ago

RoseMarie

a year ago

Gia Kondakor

2 years ago

Laura Rayl

2 years ago

Kim Jordan

3 years ago

Wanda Suggs

3 years ago

Jackie Brown

3 years ago

Elizabeth Strickland

3 years ago

Ryker B

4 years ago

Angi Duckwall

4 years ago

Laura Pierce

4 years ago

Robyn Mathis

4 years ago

Simplesimonart20@gmail.com Simon

4 years ago

Deborah Yannascoli

4 years ago

Oskar Haas

2 years ago

Harry Rodriguez

2 years ago

C Policastro

2 years ago

Marti Horton

2 years ago

Maureen Clayton

2 years ago

Ashley Oliver

3 years ago

Tracy

3 years ago

Patti Hemric

3 years ago

Michael Koon

3 years ago

Karen A Hawkins

3 years ago

Ashley Hyer-Miller

4 years ago

Fayette Butler

4 years ago

Heather Greene

4 years ago

Syamara Nelson

4 years ago

Suzanne Bryan

4 years ago

Ric Cain

4 years ago

Charles Lupton

4 years ago

Kevin Nofsinger

4 years ago

Susan Duncan

4 years ago

Marilyn Glover

7 years ago

McAlister-Smith Funeral & Cremation West Ashley

Pet Cremation in Charleston, South Carolina

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