McAlister-Smith Funeral & Cremation James Island

Pet Cremation in Charleston, South Carolina

Individual Cremation Compassionate Service Speedy Ashes Return
Staff Attitude Pricing Clarity Communication Issues
4.8 46 reviews

Customer Reviews

Customer Reviews Summary

McAlister-Smith Funeral & Cremation has received overwhelmingly positive reviews for their compassionate and professional service during difficult times. Many families appreciated the staff's attentiveness and support, making the process of planning funerals and cremations smoother. However, there were some negative experiences related to individual staff members' attitudes and communication issues.

christine braddock

christine braddock

7 months ago

Having to unexpectedly plan a funeral within a week, McAlister-Smith made it extremely easy for me. The 2 women who came to the house with the hearse were very professional, soft spoken, kind and considerate, letting me have all the time I needed. There was also no rush going through every detail of the service at the funeral home, and they were most professional in the office as well as at the graveside. The entire staff is wonderful, caring and compassionate. As disoriented as I was given the circumstances, it was such a relief to have them present everything to me in a calm and orderly fashion, and with kindness and understanding. I highly recommend having them handle everything from beginning to end when you sadly have to.

Sandy Mccants

Sandy Mccants

5 years ago

On February 6, 2020, we had a Memoriable service for my mom, Florence McCants. The service was held on James Island, Folly Road.It takes a lot of preparation in making these arrangements happen.McAlister- Smith made it possible to take care of our needs and provide a well organized service for my mom.During our time of making mom's arrangements, our family consulted with McAlister- Smith on James Island and McAlister- Smith West Ashley.I can say with confidence, the entire staff at both locations gave us support and MADE SURE all of our needs were met.I would highly recommend McAlister-Smith to anyone in need of burial or cremation. They also can take care of your fur babies.Our total experience was par Excellant!!!Thank you ALL at McAlister-Smith for a Beauitful tribute to my mom, Florence McCants.Sincerely,Sandra McCants

Rex Allen

Rex Allen

6 months ago

Trustworthy. Compassion. Worthy. These are the three words that comes to mind for McAlister-Smith.We purchased a pre-planned cremation package several years ago. When the time came they jumped into action.They delivered what was agreed to and then followed through afterwards. They were compassionate and understanding. Patient during our trying time. They even called after the fact to check if I was okay.They are good people and worthy of your consideration.

Margie Hores

Margie Hores

a year ago

My family and I were fortunate to have Cory Braatz as our funeral director. He was by our side every step of the way after the sudden death of my Husband. His leadership was warm, patient, insightful and brilliant. Cory went out of his way to insure that my thoughts and ideas for the funeral to honor my late husband were put into action, even beyond my expectations. The funeral tribute and graveside service were simply beautiful. The McAlister-Staff was just as helpful, kind and warm with us including several follow up calls as well as providing resources for when the healing begins.

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