Customer Reviews Summary
Pet Passages is highly praised for their compassionate and professional service during a difficult time of losing a pet. Many customers appreciated the empathetic staff, transparent pricing, and the personal touches provided, such as paw prints and urn options. The facility is described as clean and comforting, making the grieving process a bit easier for pet owners.
Tonya D Lewis
My almost 19-year-old fur baby Lester, (cat) passed away Thursday, January 30th. I called pet passages and spoke to a very nice lady to see if I could get the services I needed. She assured me that I could. When I arrived with my baby, I met the voice from the phone and I recognized her as the caring lady who helps Chester residents. I remember her always posting about animals found lost or deceased and how concerned and caring she was. This made me feel real comforted because I knew my baby would be in good hands. They Have a room where you can go and be alone with your fur baby to say your final goodbyes. And the services they performed for my baby for very nice. When I picked up his remains, I was extremely satisfied. They made sure he was handled carefully. He's home now on his eternal resting spot where he used to lay, so that he can watch outside and the sun can hit him. Thank You Pet Passages for your comfort and help in saying goodbye to our fur baby. 🫶🏽🫶🏽
Nate
Omg! Let me just say Pet Passages really is a wonderful affordable place. Scott, Shawn, and Jayci were amazing. This was my family and I first experience dealing with the loss of a pet and Pet Passages really helped me deal with it wonderfully. They return my phone call immediately. I mean before the place opened for service I received a call back with answers to my concerns, directions to the place, how my deceased pet would be handled and all assistance provided to my sensitive matter. There prices were affordable for my family and I. I'm not from Pennsylvania so then helping to assist me really meant alot. The team work very well with me and did a wonderful job handling my deceased pet. Also, allowing me to spend time with her before her cremation also touched my heart. I choose to bring her to the facilty and they met me outside at the car door and took good care of her. Plus placing her ashes in a heart shaped pendant of my choice as well as her Urn was beautiful. Here's my pet photo of Pet Passages work. Amazing. I really loved the package and affordable price. Now i can carry her with me everywhere I go. Please, anyone if your looking for a place affordable, assistance, and sensitivity to handle your deceased pet then Pet Passages is the place to go to.
Brigitta Snead
Pet passengers were very professional and empathetic to the loss of my fur baby Venus. They took great care in making sure I get her ashes back in a timely manner and also provided a beautiful Urn done of her hair and her nose and paw prints. They even picked her up from me. I’ve already recommended them to several people. Their prices are very reasonable as well. But mainly I appreciate them for being there in my time of need and being very empathetic. It took me a while to write this review because I’m still mourning my cat-fur baby Venus but I just wanted y’all to know how great this company is.
Regina Jones
Being a customer of Pet Passages was the best experience and description/epitome of what great customer service is and should be. They were very sensitive to my needs, very caring and empathetic, and very patient as I took over a year to pick up my pet (I took so long because going there would bring some grief and was hard for me). I cried like a baby when I went to pick up my pet. Shawn was very respectful, professional, and sincere. Even though it was a very hard time in my life and Pet Passages didn’t see me at my best, it was also a very wonderful, calming, positive experience. I have 2 new fur babies that I love dearly. When their time comes to cross that rainbow bridge, I’ll be sure to contact Pet Passages to take the best care of my fur babies. ❤️
Tonya D Lewis
My almost 19-year-old fur baby Lester, (cat) passed away Thursday, January 30th. I called pet passages and spoke to a very nice lady to see if I could get the services I needed. She assured me that I could. When I arrived with my baby, I met the voice from the phone and I recognized her as the caring lady who helps Chester residents. I remember her always posting about animals found lost or deceased and how concerned and caring she was. This made me feel real comforted because I knew my baby would be in good hands. They Have a room where you can go and be alone with your fur baby to say your final goodbyes. And the services they performed for my baby for very nice. When I picked up his remains, I was extremely satisfied. They made sure he was handled carefully. He's home now on his eternal resting spot where he used to lay, so that he can watch outside and the sun can hit him. Thank You Pet Passages for your comfort and help in saying goodbye to our fur baby. 🫶🏽🫶🏽
Nate
Omg! Let me just say Pet Passages really is a wonderful affordable place. Scott, Shawn, and Jayci were amazing. This was my family and I first experience dealing with the loss of a pet and Pet Passages really helped me deal with it wonderfully. They return my phone call immediately. I mean before the place opened for service I received a call back with answers to my concerns, directions to the place, how my deceased pet would be handled and all assistance provided to my sensitive matter. There prices were affordable for my family and I. I'm not from Pennsylvania so then helping to assist me really meant alot. The team work very well with me and did a wonderful job handling my deceased pet. Also, allowing me to spend time with her before her cremation also touched my heart. I choose to bring her to the facilty and they met me outside at the car door and took good care of her. Plus placing her ashes in a heart shaped pendant of my choice as well as her Urn was beautiful. Here's my pet photo of Pet Passages work. Amazing. I really loved the package and affordable price. Now i can carry her with me everywhere I go. Please, anyone if your looking for a place affordable, assistance, and sensitivity to handle your deceased pet then Pet Passages is the place to go to.
Brigitta Snead
Pet passengers were very professional and empathetic to the loss of my fur baby Venus. They took great care in making sure I get her ashes back in a timely manner and also provided a beautiful Urn done of her hair and her nose and paw prints. They even picked her up from me. I’ve already recommended them to several people. Their prices are very reasonable as well. But mainly I appreciate them for being there in my time of need and being very empathetic. It took me a while to write this review because I’m still mourning my cat-fur baby Venus but I just wanted y’all to know how great this company is.
Regina Jones
Being a customer of Pet Passages was the best experience and description/epitome of what great customer service is and should be. They were very sensitive to my needs, very caring and empathetic, and very patient as I took over a year to pick up my pet (I took so long because going there would bring some grief and was hard for me). I cried like a baby when I went to pick up my pet. Shawn was very respectful, professional, and sincere. Even though it was a very hard time in my life and Pet Passages didn’t see me at my best, it was also a very wonderful, calming, positive experience. I have 2 new fur babies that I love dearly. When their time comes to cross that rainbow bridge, I’ll be sure to contact Pet Passages to take the best care of my fur babies. ❤️
Lynn Lynn
I lost my babyGirl on October 18th and had no idea where to go than I came across Pet Passages and let me tell u I felt like we were family . There was no rush at all I could have all the time in the world to say Goodbye to my babyGirl. They explain everything to you they take their time with u there is absolutely no rush at all in the process and their prices aren't crazy either. I recommend this place to everyone I no absolutely 10/10 if there were higher ratings I would choose that. I'm so happy my babyGirl is Home with us now. Thank u so much Pet Passages ❤️
Donna Uffelman
Pet Passages were wonderful for the handling of my 18 year old cat Tinkerbell. I received a nice box, her paw print, nose print and a little bag with some clippings of her fur. I thought the price was very reasonable. Thank you for your help during a difficult time.
Dena Nguyen
I'm from South Jersey, and I had very limited cremation options with outrageous prices. My cat died right before the weekend so searching for an affordable, reputable cremation service was pretty stressful until I reached out the Pet Passages. The information on their site is pretty straight forward. The pricing was clear and details what is included in your package. After submitting my info, they called and double checked to see if the distance was fine, which I was fine with. I go to Philly all the time. I dealt with mostly Shawn. He was very understanding and sympathetic throughout the whole process. I had to postpone my pick up date due to transportation issues, and he reassured me that it was okay, to take my time, and that my cat was safe with them. When I did pick up my cat, even though there were other people waiting for services, Shawn took the time to go through my package and showed me everything, from my cat's ashes, the nose/paw prints they did, and the certification of cremation. I highly recommend this place. Losing a pet is already stressful, and they made the grieving process a little bit easier for me.
Deborah Ramirez
When our sweet baby boy Bourbon had passed unexpectedly (at only 1.5 yrs old) I was unsure of what to do and found Pet Passages from a google search. From the moment I spoke with them I knew we would be going through this journey with them. I spoke with Pet Passages on Sunday, Monday I dopped him off and by Tuesday our sweet baby boy was back home with us. Starting with his nose and paw prints to the care that was put into his final resting box engraved with his name, everything was done with great care. From the first phone call everyone here was super caring and compassionate. My Bourbon was treated with amazing care and respect throughout the process and returned to us quickly! We could not have asked for better for our sweet boy!!
Jenine Ruiz
Pet Passages of Philadelphia is FANTASTIC! I highly recommend them for anyone who has a pet that has crossed to the Rainbow Bridge. My dog, Kilo, passed away August 14th. I noticed him in the early morning hours. Devastated and heartbroken, I called Pet Passages and spoke with Shawn at 6:00am. He was at our house at 8:30am. Shawn was truly AMAZING through the whole process. He came to the house to pick up Kilo. Shawn is the most gentle, soft spoken, supportive, and empathetic man I ever met. He expressed several times to me and my 3 kids his condolences for our loss. Shawn was so sweet and genuine. He took his time to explain every single step of the process with patience and compassion pausing each time I broke down in tears. Shawn was gentle and respectful when taking Kilo out of his crate and placing him in the bag and placing the blanket over him. He carried him out of the house with such dignity and kindness. We picked Kilo up today to bring him home. Shawn was there and again showed so much love, support, and compassion toward our family as he showed us the pouch that Kilo’s ashes were in, the gorgeous box the pouch lays in, and his paw print and nose print with a beautiful poem. In addition, we were given some of his fur in a bag to have as a keepsake. Again, I highly recommend this amazing place if you are in need of a pet crematory.
Lissette
I lost my baby King on 12/27 very unexpectedly. I knew I had to get him cremated so that I could always keep him close. I reached out to a couple places but they were either closed or didn’t pick up. I gave Pet passages a call and within a couple rings Shawn answered the phone. He gave me his condolences which told me we were going to be in good hands. I didn’t expect to be able to say my goodbyes to King once we got there, but sure enough we were put into a room to do so. The whole process was super fast considering I took King in right before they closed on a Friday. By Monday Shawn was giving me a call that King was ready to come home 🥹🩵. I would recommend Pet Passages to anyone with a fur baby, the hospitality and compassion was phenomenal. Not to mention, it wasn’t too expensive.
Christine Hayden
Scott and Shawn are amazing. Very professional and caring. They were great with me, and especially my daughter. They took great care of our Lulu, treated her and us with respect. When I picked her ashes up, they were both there, and they have their condolences and were so kind. Everything we received was absolutely beautiful, and I was shown each item individually. I would recommend Pet Passages 1000% to ANYONE in need. Thank you SO much Scott and Shawn! You made this loss a bit easier for my daughter and myself. And our beautiful reminders of her will forever be treasured.Christine & Emma Hayden
A. Nicole Anderson-Toombs
My sister called me Sunday morning to tell me her best buddy Bo, died. She couldn't even get the words out and I rushed to be with her. It was a Sunday, and my vet was closed. I called Pet Passages and Shawn answered the phone. I can't tell you the amount of compassion this man expressed. It was equal to the empathy you'd expect when a person has passed away. I wanted to alleviate this burden for my sister and Shawn was absolutely amazing. He came to pick up Bo, he gave us all the opportunity to say our final farewells, and he let me know that he'd call to tell me when we could "bring Bo home". Just the language he used made one of the worst days possible, a bit easier to bear. I think Scott was there to give Bo's remains to me and to show me all the prints and paperwork. I can not recommend Pet Passages enough. Their rates are reasonable, but the level of care and compassion you receive is priceless.
Kim Ball
I lost my Rocky unexpectedly on Thanksgiving. Here is my boy with his pug sister. He was a big lover. He thought his was a lap dog always snuggling me❤️. It was extremely difficult but the team at Pet Passages were so kind and professional. My boy was back home with me within a couple of days. They were extremely thoughtful to provide my Rocky’s paw and nose print with a lock of his fur. I would highly recommend Pet Passages
Janel zimmerman
We can’t say thank you enough to this great establishment!! Shawn was great! As hard as it was losing your furry family member, Shawn was very patient and kind! He was not at all pressuring and gave us as much time as we needed to say goodbye. They all did such a wonderful job with the prints and the box with Macy’s ashes and we will cherish them forever!
marlena kelley
Our cat Serby passed unexpectedly on New Year's Eve. We had no idea where to go, and after a lot of research (not fun while you're grieving), we made a short list of places to call and see which one "felt" right. One phone call to Pet Passages convinced us not to look further; the gentleman who answered was incredibly kind & reassuring while answering all of our (many) questions. When we brought Serby in, we were given a private room to say goodbye, and it was really lovely & comforting to have those final moments. Special thanks to Casandra; we were bawling when we left that room, but she was so amazing and sweet that she had us smiling through our tears - she definitely has the perfect personality for her job! I would encourage anyone who's feeling lost in this process to call them; yes, it's hard, but they managed to turn a sad day into a positive and peaceful one for us, and that's a small miracle we'll always be grateful for.
Top Lumber Baseball/Softball Academy
Cannot say enough about our wonderful experience with Pet Passages. Since our dog passed at home in the middle of the night I called Pet Passages thinking I would leave a message. Instead I was surprised that someone actually answered at 1:30AM and gave us all the information needed. They were professional and accommodating to our needs. I highly recommend Pet Passages.
Effie Morway
This little unassuming shop in a shopping center is lovely. My cat passed on a weekend and I wasn’t sure what to do and called them and they were very helpful and made the process very simple (cost reasonable as well). I’m grateful my girl had a nice last place to go and was so well cared for by the employees.
Andrew Stroman
GREAT SERVICE! 10/10 recommended! Shawn provided great services for my family and helped the process go very smoothly. Also the turn around time is amazing, 24-48 hrs! #RIPNola
Denise Dillard
The staff at Pet Passages were wonderful preparing my loving cat, Buddy for his final resting place under the rainbow. They kept me updated by phone, text, and email. I feel better now, thanks to their care and dedication for my beloved Buddy.
Daniel Keller
This is a wonderful place to have a moment of peace. The respect and love that is shown by the staff and the environment to your animal companion after they have passed away is a real gift to anyone grieving the loss of a pet. This establishment handles the passage of a pet just like a human family member, with dignity and care. The staff are gentle and sensitive to your needs. The whole experience was relieving and a blessing after going through the loss of a cat who was very dear to me. I wholeheartedly reccomend their services, and if I ever have to go through losing a pet again, this is the place I will come to.
Tonya D Lewis
My almost 19-year-old fur baby Lester, (cat) passed away Thursday, January 30th. I called pet passages and spoke to a very nice lady to see if I could get the services I needed. She assured me that I could. When I arrived with my baby, I met the voice from the phone and I recognized her as the caring lady who helps Chester residents. I remember her always posting about animals found lost or deceased and how concerned and caring she was. This made me feel real comforted because I knew my baby would be in good hands. They Have a room where you can go and be alone with your fur baby to say your final goodbyes. And the services they performed for my baby for very nice. When I picked up his remains, I was extremely satisfied. They made sure he was handled carefully. He's home now on his eternal resting spot where he used to lay, so that he can watch outside and the sun can hit him. Thank You Pet Passages for your comfort and help in saying goodbye to our fur baby. 🫶🏽🫶🏽
Nate
Omg! Let me just say Pet Passages really is a wonderful affordable place. Scott, Shawn, and Jayci were amazing. This was my family and I first experience dealing with the loss of a pet and Pet Passages really helped me deal with it wonderfully. They return my phone call immediately. I mean before the place opened for service I received a call back with answers to my concerns, directions to the place, how my deceased pet would be handled and all assistance provided to my sensitive matter. There prices were affordable for my family and I. I'm not from Pennsylvania so then helping to assist me really meant alot. The team work very well with me and did a wonderful job handling my deceased pet. Also, allowing me to spend time with her before her cremation also touched my heart. I choose to bring her to the facilty and they met me outside at the car door and took good care of her. Plus placing her ashes in a heart shaped pendant of my choice as well as her Urn was beautiful. Here's my pet photo of Pet Passages work. Amazing. I really loved the package and affordable price. Now i can carry her with me everywhere I go. Please, anyone if your looking for a place affordable, assistance, and sensitivity to handle your deceased pet then Pet Passages is the place to go to.
Brigitta Snead
Pet passengers were very professional and empathetic to the loss of my fur baby Venus. They took great care in making sure I get her ashes back in a timely manner and also provided a beautiful Urn done of her hair and her nose and paw prints. They even picked her up from me. I’ve already recommended them to several people. Their prices are very reasonable as well. But mainly I appreciate them for being there in my time of need and being very empathetic. It took me a while to write this review because I’m still mourning my cat-fur baby Venus but I just wanted y’all to know how great this company is.
Regina Jones
Being a customer of Pet Passages was the best experience and description/epitome of what great customer service is and should be. They were very sensitive to my needs, very caring and empathetic, and very patient as I took over a year to pick up my pet (I took so long because going there would bring some grief and was hard for me). I cried like a baby when I went to pick up my pet. Shawn was very respectful, professional, and sincere. Even though it was a very hard time in my life and Pet Passages didn’t see me at my best, it was also a very wonderful, calming, positive experience. I have 2 new fur babies that I love dearly. When their time comes to cross that rainbow bridge, I’ll be sure to contact Pet Passages to take the best care of my fur babies. ❤️
Lynn Lynn
I lost my babyGirl on October 18th and had no idea where to go than I came across Pet Passages and let me tell u I felt like we were family . There was no rush at all I could have all the time in the world to say Goodbye to my babyGirl. They explain everything to you they take their time with u there is absolutely no rush at all in the process and their prices aren't crazy either. I recommend this place to everyone I no absolutely 10/10 if there were higher ratings I would choose that. I'm so happy my babyGirl is Home with us now. Thank u so much Pet Passages ❤️
Donna Uffelman
Pet Passages were wonderful for the handling of my 18 year old cat Tinkerbell. I received a nice box, her paw print, nose print and a little bag with some clippings of her fur. I thought the price was very reasonable. Thank you for your help during a difficult time.
Dena Nguyen
I'm from South Jersey, and I had very limited cremation options with outrageous prices. My cat died right before the weekend so searching for an affordable, reputable cremation service was pretty stressful until I reached out the Pet Passages. The information on their site is pretty straight forward. The pricing was clear and details what is included in your package. After submitting my info, they called and double checked to see if the distance was fine, which I was fine with. I go to Philly all the time. I dealt with mostly Shawn. He was very understanding and sympathetic throughout the whole process. I had to postpone my pick up date due to transportation issues, and he reassured me that it was okay, to take my time, and that my cat was safe with them. When I did pick up my cat, even though there were other people waiting for services, Shawn took the time to go through my package and showed me everything, from my cat's ashes, the nose/paw prints they did, and the certification of cremation. I highly recommend this place. Losing a pet is already stressful, and they made the grieving process a little bit easier for me.
Deborah Ramirez
When our sweet baby boy Bourbon had passed unexpectedly (at only 1.5 yrs old) I was unsure of what to do and found Pet Passages from a google search. From the moment I spoke with them I knew we would be going through this journey with them. I spoke with Pet Passages on Sunday, Monday I dopped him off and by Tuesday our sweet baby boy was back home with us. Starting with his nose and paw prints to the care that was put into his final resting box engraved with his name, everything was done with great care. From the first phone call everyone here was super caring and compassionate. My Bourbon was treated with amazing care and respect throughout the process and returned to us quickly! We could not have asked for better for our sweet boy!!
Jenine Ruiz
Pet Passages of Philadelphia is FANTASTIC! I highly recommend them for anyone who has a pet that has crossed to the Rainbow Bridge. My dog, Kilo, passed away August 14th. I noticed him in the early morning hours. Devastated and heartbroken, I called Pet Passages and spoke with Shawn at 6:00am. He was at our house at 8:30am. Shawn was truly AMAZING through the whole process. He came to the house to pick up Kilo. Shawn is the most gentle, soft spoken, supportive, and empathetic man I ever met. He expressed several times to me and my 3 kids his condolences for our loss. Shawn was so sweet and genuine. He took his time to explain every single step of the process with patience and compassion pausing each time I broke down in tears. Shawn was gentle and respectful when taking Kilo out of his crate and placing him in the bag and placing the blanket over him. He carried him out of the house with such dignity and kindness. We picked Kilo up today to bring him home. Shawn was there and again showed so much love, support, and compassion toward our family as he showed us the pouch that Kilo’s ashes were in, the gorgeous box the pouch lays in, and his paw print and nose print with a beautiful poem. In addition, we were given some of his fur in a bag to have as a keepsake. Again, I highly recommend this amazing place if you are in need of a pet crematory.
Lissette
I lost my baby King on 12/27 very unexpectedly. I knew I had to get him cremated so that I could always keep him close. I reached out to a couple places but they were either closed or didn’t pick up. I gave Pet passages a call and within a couple rings Shawn answered the phone. He gave me his condolences which told me we were going to be in good hands. I didn’t expect to be able to say my goodbyes to King once we got there, but sure enough we were put into a room to do so. The whole process was super fast considering I took King in right before they closed on a Friday. By Monday Shawn was giving me a call that King was ready to come home 🥹🩵. I would recommend Pet Passages to anyone with a fur baby, the hospitality and compassion was phenomenal. Not to mention, it wasn’t too expensive.
LadyDorian Gray
Our sweet girl of 15 years, Amera, crossed the rainbow bridge this week. When we saw she was nearing the end of her journey, we decided we wanted to have her cremated, so that we could keep her close to us. I found Pet Passages and decided they were a good fit. Shawn was extremely kind and understanding of the pain we were going through, and from the moment he came to pick her up, we knew she was in good hands. He kept in touch with us throughout the process, from the start up to when we got her back from Scott at their office. We can't thank Pet Passages enough for giving our princess the wonderful memorial she deserves.
Jenna Moon
My Apollo (Boxer) passed in early June very late at night, after midnight. Scott answered my call right away. He offered me options that made decision making easier. The work that Pet Passages did was very professional and quick. I had Apollo's cremains back in just a few days. My overall experience was comforting and peaceful. The pricing that they offer is very reasonable. I highly recommend Pet Passages for your furry, scale or feather covered loved ones. Scott was so sweet, he even clipped a bit of fur to save for me. There is even a memorial site online that you have forever access to. The details and little gestures made all the difference during a very difficult time. Thank you Pet Passages ❤️
S & S Professional care llc Home Health Agengy
I wanted to take a moment to express my heartfelt gratitude for the compassionate care you provided for my beloved Chase during such a difficuly time. Shawn was absolutely amazing, and I truly appreciate his kindness and professionalsim that your team displayed.The private room allowed me to say my final goodbyes in a peaceful loving environment, which meant so much. I was also impresssed with the wide selection of beautiful memorial urns & momentums available to honor our furry companions.Its clear that you sincerely care about pets and their families.Thank you for making this process as gentle as possible. Knowing that Chase was in good hands gave me comfort. Im so grateful that I choose this location and working with Shawn he was the best.I will always recommend you to other families in need to make their final preparations for their Furry babies.With heartfelt thanks,Chase Mom, Mrs.Buddha
Tiffany Domenech
Pet passages did wonderful with everything! Shawn came to pick up my fur baby and made sure my baby came back home quick! I want to thank you very much it is very much appreciated 🙏🏼 still sad about the passing of our little fur baby but I feel a bit better that he will always be here with me and my family ❤️
ISHTAR “Soul Kitten” IManifest
My daughter and I wanted to say thank you for everything it was truly a beautiful blessing. Pet Passages did such a wonderful job for our Orey. Everything was absolutely heart warming and truly special to us both. 💜💜💜
Brooke Souvigney
My dog recently passed away. Before so, I did a bunch of research on different cremation places and called some. I wanted the best care for my dog. After calling Scott from Pet passages, I chose to go with them. I am so happy that I did. Scott was great! My dog passed on a Sunday and Scott went in despite being closed. When I got there he helped me get my dog out of the car and led us to a room in Pet passages to say our good byes. Pet passages is very clean and just has a relaxed feeling about it. I was able to pick my dog up the next day and received his ashes in a nice wooden box with his name, birthday and passing date. I also received his nose print, paw print and some of his furr. I am extremely happy with choosing Pet passages for the cremation of my best bud and will definitely recommend them to everyone!
Ashley Anderson
For all my pet parents out there I know how hard it is to deal with the loss of a Loved one. Moments like this calls for a Pet Passages. From the very beginning they displayed the biggest amount of respect for our family. Loved. Loved. Loved. I am so happy with my choice.
Caroline Menapace
We were so happy to find Pet Passages! Scott was incredibly helpful, responsive, kind and compassionate. He was available on a Holiday and very last minute. Their space is beautiful and comforting and they offer a range of memorial products. We appreciated Scott coming to our home and offering us as much time as we needed before he left with our beloved dog. Great communication through the process and really cool feature on their site so you can track the process. As awful as this situation was, we felt very cared for by Scott and Pet Passages and we know our best boy was in great hands.
Jaime Leigh
My 11 year old Zeus passed away sadly on June 23rd at 12:30am. I had previously spoken to Scott about what I would do in the event he would pass away (he was very sick). Scott was able to come a few hours later, off hours to pick him up. He was very understanding, compassionate and professional. (I was a mess)I just picked up Zeus today and the man who was working was also a sweetheart, and took his time showing me each part of what I had gotten.I would definitely recommend them to anyone who needs their services.Thanks again
Travis Dobry
Pet passages were sensitive and caring, and they understood the situation and my sadness. I’m happy I was able to find someone who understood what I was going through and took the care that I needed so that my loved one (Ladybug) was brought home to be with me in the way I wanted. Thank you.
Christine Hayden
Scott and Shawn are amazing. Very professional and caring. They were great with me, and especially my daughter. They took great care of our Lulu, treated her and us with respect. When I picked her ashes up, they were both there, and they have their condolences and were so kind. Everything we received was absolutely beautiful, and I was shown each item individually. I would recommend Pet Passages 1000% to ANYONE in need. Thank you SO much Scott and Shawn! You made this loss a bit easier for my daughter and myself. And our beautiful reminders of her will forever be treasured.Christine & Emma Hayden
A. Nicole Anderson-Toombs
My sister called me Sunday morning to tell me her best buddy Bo, died. She couldn't even get the words out and I rushed to be with her. It was a Sunday, and my vet was closed. I called Pet Passages and Shawn answered the phone. I can't tell you the amount of compassion this man expressed. It was equal to the empathy you'd expect when a person has passed away. I wanted to alleviate this burden for my sister and Shawn was absolutely amazing. He came to pick up Bo, he gave us all the opportunity to say our final farewells, and he let me know that he'd call to tell me when we could "bring Bo home". Just the language he used made one of the worst days possible, a bit easier to bear. I think Scott was there to give Bo's remains to me and to show me all the prints and paperwork. I can not recommend Pet Passages enough. Their rates are reasonable, but the level of care and compassion you receive is priceless.
Kim Ball
I lost my Rocky unexpectedly on Thanksgiving. Here is my boy with his pug sister. He was a big lover. He thought his was a lap dog always snuggling me❤️. It was extremely difficult but the team at Pet Passages were so kind and professional. My boy was back home with me within a couple of days. They were extremely thoughtful to provide my Rocky’s paw and nose print with a lock of his fur. I would highly recommend Pet Passages
Janel zimmerman
We can’t say thank you enough to this great establishment!! Shawn was great! As hard as it was losing your furry family member, Shawn was very patient and kind! He was not at all pressuring and gave us as much time as we needed to say goodbye. They all did such a wonderful job with the prints and the box with Macy’s ashes and we will cherish them forever!
marlena kelley
Our cat Serby passed unexpectedly on New Year's Eve. We had no idea where to go, and after a lot of research (not fun while you're grieving), we made a short list of places to call and see which one "felt" right. One phone call to Pet Passages convinced us not to look further; the gentleman who answered was incredibly kind & reassuring while answering all of our (many) questions. When we brought Serby in, we were given a private room to say goodbye, and it was really lovely & comforting to have those final moments. Special thanks to Casandra; we were bawling when we left that room, but she was so amazing and sweet that she had us smiling through our tears - she definitely has the perfect personality for her job! I would encourage anyone who's feeling lost in this process to call them; yes, it's hard, but they managed to turn a sad day into a positive and peaceful one for us, and that's a small miracle we'll always be grateful for.
Top Lumber Baseball/Softball Academy
Cannot say enough about our wonderful experience with Pet Passages. Since our dog passed at home in the middle of the night I called Pet Passages thinking I would leave a message. Instead I was surprised that someone actually answered at 1:30AM and gave us all the information needed. They were professional and accommodating to our needs. I highly recommend Pet Passages.
Effie Morway
This little unassuming shop in a shopping center is lovely. My cat passed on a weekend and I wasn’t sure what to do and called them and they were very helpful and made the process very simple (cost reasonable as well). I’m grateful my girl had a nice last place to go and was so well cared for by the employees.
Andrew Stroman
GREAT SERVICE! 10/10 recommended! Shawn provided great services for my family and helped the process go very smoothly. Also the turn around time is amazing, 24-48 hrs! #RIPNola
Denise Dillard
The staff at Pet Passages were wonderful preparing my loving cat, Buddy for his final resting place under the rainbow. They kept me updated by phone, text, and email. I feel better now, thanks to their care and dedication for my beloved Buddy.
Daniel Keller
This is a wonderful place to have a moment of peace. The respect and love that is shown by the staff and the environment to your animal companion after they have passed away is a real gift to anyone grieving the loss of a pet. This establishment handles the passage of a pet just like a human family member, with dignity and care. The staff are gentle and sensitive to your needs. The whole experience was relieving and a blessing after going through the loss of a cat who was very dear to me. I wholeheartedly reccomend their services, and if I ever have to go through losing a pet again, this is the place I will come to.
darkrenaissance1
They did so great! My Cat Cheddar passed away and they were quick with everything and did an amazing job! I'm very happy with everything and now my Cheddar is finally at peace. Scott was super kind and helped us through it all! Highly recommend! 😊
Twenty One Crybabys! At The Disco
We took our little girl cat Misty there to be cremated. Everything was perfect. I am so glad that they gave us her paw print and nose print and I got a pretty necklace with her ashes in it and the heart to plant in the spring. Very nicely done. Thank you.
Marissa Wileczek
I had my snake cremated here, which isn’t a typical request of their services, but I was 100% satisfied regardless. I wasn’t expecting anything more than just my snake’s ashes regardless of what was promised with the basic plan because I wasn’t sure how they would do “paw prints” for a snake, but they gave me prints of her scales as well as her nose print, and it absolutely made my day when I received them! I couldn’t be happier with how it all turned out, and I’m glad that I decided to go through with this.I don’t want to go through the loss of a pet again, but if I ever do then I will be going through pet passages again!
Gwendolyn Reeves
I wanted to extend my gratitude for the way that you have allowed this process to ease my burden and knowing that Duchess was well taken care of. You are truly a champion in my book and I will express my positivity to anyone who might need your services. You have made me feel so welcomed and the atmosphere is so inviting it's like tranquility and calmness and again , thank you for your services.
Meghan Keough
Pet passages is an excellent service. My cat was hit by a car and unfortunately did not make it. I called pet passages and they quickly got me in touch with Scott. He came to my apartment within an hour of calling them to pick up my cat and have him cremated. It was a very hard day and Scott was very understanding of the situation. Nobody can prepare you for the death of a pet. But in the case of such tragedy I do recommend Pet Passages. They are also reasonable with price.
Bobbie Limburg
I highly recommend Pet Passages. They were very supportive, compassionate and understanding when my cat passed away suddenly. Shawn was there to handle everything and made this difficult time less stressful. Thank you
Joan Mountain
Scott was very nice and understanding. He came out and picked up my boy the next day. I will recommend his company to everyone I know. Thank you for your kindness.
Zander R
I can’t put in to words how professional, punctual, and caring Pet Passage was to me. When your pets dies nothing can truly prepare you. I called a few places and knew I had to keep looking. My next phone call was to Scott with pet Passeges.Immediately there was a difference in how he spoke with patients and understanding. So I choose Pet Passages. The web site has all packages and prices for you to pick what fits your budget. There are quite a few options. That was great, and I went ahead and pick what fit my situation.This was within the first hour of my dog’s passing. So I have it paid for, now I wait. Five minutes later I get a call from scott saying he will be 45 minutes. I am in shock how fast and a bit of trepidation cause ;wow that is fast.40 minutes I get a knock on my door, it’s Scott. I never meet him and he is treating me like family. He respectfully picked up my dog, and brought him to the transport. After he gave all of us time to say are last goodbye.I couldn’t be happier with how you treated my family. I am indebted to you. On one of the hardest days there is you single handily took away so much stress and anxiety..Thank you,Ritz. Family
Taliea Bunch
Pet Passages is the best. The staff was very kind from the first phone call. Shawn came to pick up our dog London. He was kind, sympathetic, patient, respectful , gentle, and professional from start to finish. I highly recommend them if you need cremation services for your furry kid.
Jen
Absolutely wonderful experience. Prices are great and service was compassionate and caring. I had forgotten to cut a piece of my sweet girl Nara's fur after she passed. I was pleasantly surprised that I got a bag of her fur when I picked up her ashes. I told all of my coworkers and friends to use pet passages, they're amazing.
LadyDorian Gray
Our sweet girl of 15 years, Amera, crossed the rainbow bridge this week. When we saw she was nearing the end of her journey, we decided we wanted to have her cremated, so that we could keep her close to us. I found Pet Passages and decided they were a good fit. Shawn was extremely kind and understanding of the pain we were going through, and from the moment he came to pick her up, we knew she was in good hands. He kept in touch with us throughout the process, from the start up to when we got her back from Scott at their office. We can't thank Pet Passages enough for giving our princess the wonderful memorial she deserves.
Jenna Moon
My Apollo (Boxer) passed in early June very late at night, after midnight. Scott answered my call right away. He offered me options that made decision making easier. The work that Pet Passages did was very professional and quick. I had Apollo's cremains back in just a few days. My overall experience was comforting and peaceful. The pricing that they offer is very reasonable. I highly recommend Pet Passages for your furry, scale or feather covered loved ones. Scott was so sweet, he even clipped a bit of fur to save for me. There is even a memorial site online that you have forever access to. The details and little gestures made all the difference during a very difficult time. Thank you Pet Passages ❤️
S & S Professional care llc Home Health Agengy
I wanted to take a moment to express my heartfelt gratitude for the compassionate care you provided for my beloved Chase during such a difficuly time. Shawn was absolutely amazing, and I truly appreciate his kindness and professionalsim that your team displayed.The private room allowed me to say my final goodbyes in a peaceful loving environment, which meant so much. I was also impresssed with the wide selection of beautiful memorial urns & momentums available to honor our furry companions.Its clear that you sincerely care about pets and their families.Thank you for making this process as gentle as possible. Knowing that Chase was in good hands gave me comfort. Im so grateful that I choose this location and working with Shawn he was the best.I will always recommend you to other families in need to make their final preparations for their Furry babies.With heartfelt thanks,Chase Mom, Mrs.Buddha
Tiffany Domenech
Pet passages did wonderful with everything! Shawn came to pick up my fur baby and made sure my baby came back home quick! I want to thank you very much it is very much appreciated 🙏🏼 still sad about the passing of our little fur baby but I feel a bit better that he will always be here with me and my family ❤️
ISHTAR “Soul Kitten” IManifest
My daughter and I wanted to say thank you for everything it was truly a beautiful blessing. Pet Passages did such a wonderful job for our Orey. Everything was absolutely heart warming and truly special to us both. 💜💜💜
Brooke Souvigney
My dog recently passed away. Before so, I did a bunch of research on different cremation places and called some. I wanted the best care for my dog. After calling Scott from Pet passages, I chose to go with them. I am so happy that I did. Scott was great! My dog passed on a Sunday and Scott went in despite being closed. When I got there he helped me get my dog out of the car and led us to a room in Pet passages to say our good byes. Pet passages is very clean and just has a relaxed feeling about it. I was able to pick my dog up the next day and received his ashes in a nice wooden box with his name, birthday and passing date. I also received his nose print, paw print and some of his furr. I am extremely happy with choosing Pet passages for the cremation of my best bud and will definitely recommend them to everyone!
Ashley Anderson
For all my pet parents out there I know how hard it is to deal with the loss of a Loved one. Moments like this calls for a Pet Passages. From the very beginning they displayed the biggest amount of respect for our family. Loved. Loved. Loved. I am so happy with my choice.
Caroline Menapace
We were so happy to find Pet Passages! Scott was incredibly helpful, responsive, kind and compassionate. He was available on a Holiday and very last minute. Their space is beautiful and comforting and they offer a range of memorial products. We appreciated Scott coming to our home and offering us as much time as we needed before he left with our beloved dog. Great communication through the process and really cool feature on their site so you can track the process. As awful as this situation was, we felt very cared for by Scott and Pet Passages and we know our best boy was in great hands.
Jaime Leigh
My 11 year old Zeus passed away sadly on June 23rd at 12:30am. I had previously spoken to Scott about what I would do in the event he would pass away (he was very sick). Scott was able to come a few hours later, off hours to pick him up. He was very understanding, compassionate and professional. (I was a mess)I just picked up Zeus today and the man who was working was also a sweetheart, and took his time showing me each part of what I had gotten.I would definitely recommend them to anyone who needs their services.Thanks again
Travis Dobry
Pet passages were sensitive and caring, and they understood the situation and my sadness. I’m happy I was able to find someone who understood what I was going through and took the care that I needed so that my loved one (Ladybug) was brought home to be with me in the way I wanted. Thank you.
Nikki W
During this difficult time of losing my sweet precious Rozie, Shawn from Pet Passages made it much easier to leave her in his hands. I am so thankful for Shawn being there as a guardian angel for my Rozie Pozie. She was laid to rest well and in a quick and efficient manner. I was worried that Rozie’s body would be left in a cold dark room, but Shawn cremated her on the day I left her. Thank you so much Shawn for your kindness, care and appreciation for my Rozie. I would recommend any person who is dealing with the death of an animal to definitely choose Pet Passages, as you would not regret your decision and you will be grateful for the care they took in laying your animal to rest. In addition, I would recommend the private cremation, as, at least, you would know that your precious baby would be laid to rest without delay. Thank you again Shawn!
Maria Sokolowski
Shawn at Pet Passages was wonderful. My family had never been through this process before and he was so patient and kind in walking us through the steps that were involved. He was so respectful of our feelings, and we felt very confident, leaving this delicate matter in his hands. Thank you so much for everything Shawn. We appreciate it more than you know.
Samuel Seisay (InsertANameHere)
The care they exercised to memorialize King, my beloved dog, has done so much to help me start to find some sense of closure. My appreciation for their services cannot be overstated.
Chaquonda Smith
We were so happy to find Pet Passages! Scott was incredibly helpful, responsive, kind and compassionate. My family and I had great service with Scott he fulfilled our needs in every aspect with putting our fur baby to rest he handled him with care i recommend their services at 💯 satisfied
Christine Downing
My Shadow crossed the rainbow bridge two weeks ago. Shawn, who took my mess of a call, was patient and kind. He gave me the time and space to grieve and was patient! Hands down one of the toughest days of my life, and Pet Passages became an extension of our family that day! Thank you
Tangie Milan
My baby Big Poppa passed away overnight June 5th .Needless to say I was so hurt. I called Pets of passages and was bawling my heart out. I believe Scott answered the phone and he consoled me . He didn’t rush me , he was patient and gave me time to get myself together. Scott arrived to my house in a timely fashion. He gave me personal time to spend with my boy before take him. He was very kind and gentle … I picked up his ashes 2 days later and met with Sean I think . He was just as caring as Scott… Needless to say these guys are the ultimate professionals they did not lack one once of empathy. Thank you guys so much for being not only great business people but great people period … You made a difficult time easier for and I am forever grateful ❤️
Jeff Kennedy
The people at pet passage were great with my best friend thor.thay came out and picked him up the same day I called that made the hole process much easier for me.would highly recommen them for your pets needs .thay were very thoughtful and sensitive to me in my time of grief..
Sean O'Connell
Thank you to Pet Passages for being there to take my beloved Hampton. I knew that the end was near for my buddy, I was actually on line making arrangements for in home euthanasia and my guy crossed the rainbow bridge while I was on line. I am a hospice nurse by profession and have dealt with many funeral homes and undertakers and Sean was every bit as professional as anyone I have had the privilege of working with.I wish these gentleman nothing but success with this business they are top notch.SeanO
Evanna Rodriguez
Firstly, I am truly sorry for your loss, and I hope things get better for you soon. I was having a really hard time trying to find an affordable crematorium that cremates birds after one of my parakeets passed. I was sent a link to PetPassages by a coworker and gave them a call. I spoke with Scott who not only was kind and empathetic, but he was able to give me a rundown for the cost without sounding like a cash vulture. Unfortunately two days after, my other parakeet passed, so I gave Scott a call back, explained my situation and asked if it were possible to have them cremated together. He said it wasn’t a problem so I went in with my mom and the experience was wonderful! The interaction felt very personal, genuine, and not at all transactional. We got an email after with the link to post pictures and start an obituary for my birds and even gave me a call to ask if I’d like to keep some of my babies feathers! I would absolutely recommend bringing your angel babies here to guarantee the utmost care and consideration for their bodies and your grief. <3
Kellie Chapman
100% recommend. Scott and Shawn are both so kind and caring. During the difficult time of losing my baby they made an awful time easier with their compassion. Thank you to both gentleman!
darkrenaissance1
They did so great! My Cat Cheddar passed away and they were quick with everything and did an amazing job! I'm very happy with everything and now my Cheddar is finally at peace. Scott was super kind and helped us through it all! Highly recommend! 😊
Twenty One Crybabys! At The Disco
We took our little girl cat Misty there to be cremated. Everything was perfect. I am so glad that they gave us her paw print and nose print and I got a pretty necklace with her ashes in it and the heart to plant in the spring. Very nicely done. Thank you.
Marissa Wileczek
I had my snake cremated here, which isn’t a typical request of their services, but I was 100% satisfied regardless. I wasn’t expecting anything more than just my snake’s ashes regardless of what was promised with the basic plan because I wasn’t sure how they would do “paw prints” for a snake, but they gave me prints of her scales as well as her nose print, and it absolutely made my day when I received them! I couldn’t be happier with how it all turned out, and I’m glad that I decided to go through with this.I don’t want to go through the loss of a pet again, but if I ever do then I will be going through pet passages again!
Gwendolyn Reeves
I wanted to extend my gratitude for the way that you have allowed this process to ease my burden and knowing that Duchess was well taken care of. You are truly a champion in my book and I will express my positivity to anyone who might need your services. You have made me feel so welcomed and the atmosphere is so inviting it's like tranquility and calmness and again , thank you for your services.
Meghan Keough
Pet passages is an excellent service. My cat was hit by a car and unfortunately did not make it. I called pet passages and they quickly got me in touch with Scott. He came to my apartment within an hour of calling them to pick up my cat and have him cremated. It was a very hard day and Scott was very understanding of the situation. Nobody can prepare you for the death of a pet. But in the case of such tragedy I do recommend Pet Passages. They are also reasonable with price.
Bobbie Limburg
I highly recommend Pet Passages. They were very supportive, compassionate and understanding when my cat passed away suddenly. Shawn was there to handle everything and made this difficult time less stressful. Thank you
Joan Mountain
Scott was very nice and understanding. He came out and picked up my boy the next day. I will recommend his company to everyone I know. Thank you for your kindness.
Zander R
I can’t put in to words how professional, punctual, and caring Pet Passage was to me. When your pets dies nothing can truly prepare you. I called a few places and knew I had to keep looking. My next phone call was to Scott with pet Passeges.Immediately there was a difference in how he spoke with patients and understanding. So I choose Pet Passages. The web site has all packages and prices for you to pick what fits your budget. There are quite a few options. That was great, and I went ahead and pick what fit my situation.This was within the first hour of my dog’s passing. So I have it paid for, now I wait. Five minutes later I get a call from scott saying he will be 45 minutes. I am in shock how fast and a bit of trepidation cause ;wow that is fast.40 minutes I get a knock on my door, it’s Scott. I never meet him and he is treating me like family. He respectfully picked up my dog, and brought him to the transport. After he gave all of us time to say are last goodbye.I couldn’t be happier with how you treated my family. I am indebted to you. On one of the hardest days there is you single handily took away so much stress and anxiety..Thank you,Ritz. Family
Taliea Bunch
Pet Passages is the best. The staff was very kind from the first phone call. Shawn came to pick up our dog London. He was kind, sympathetic, patient, respectful , gentle, and professional from start to finish. I highly recommend them if you need cremation services for your furry kid.
Jen
Absolutely wonderful experience. Prices are great and service was compassionate and caring. I had forgotten to cut a piece of my sweet girl Nara's fur after she passed. I was pleasantly surprised that I got a bag of her fur when I picked up her ashes. I told all of my coworkers and friends to use pet passages, they're amazing.
vivian S
They were very understanding and welcoming. I loved my experience when it came time to say goodbye they made me feel very comfortable and gave me all the time I needed. It’s very affordable compared to other places.
Anna De Souza
I have been sharing how wonderful Pet Passages was during this most difficult day with friends and family, and I'm happy to be able to share it here as well. Scott was incredibly kind and thoughtful - I admired how gentle and caring he was, from the first phone call, to pickup and beyond. With three kids, it was an incredibly difficult morning, and I knew after the heartbreak of finding our sweet girl at 5:30am, having kids say goodbye, then shuttling them off to school - the thought of going through that pain again with them at 2:30 was too much to bear. I spoke to several other pet cremation services and it was looking like evening pick ups - my heart wouldn't be able to take it. Scott picked up on the first ring, understood how tough it is with kids - and was able to accommodate 11am.One beautiful moment that stood out to me was turning to him to say, "wow, this must be such a hard job, you see people at their worst." He turned to say, "no, I see people at their best." Indeed, a poignant moment I needed on such a tough day. Thank you Pet Passages for your kindness. I also had a wonderful experience at pickup with Scott's colleague who even asked how the kids were doing. Thank you for your kind, gentle work, for both our pets and the broken hearts left behind - I couldn't recommend Pet Passages more.
Fady Rayek
The folks here are great! It was a hard day for us with our Oreo passing and they came to my home within an hour and handled everything with great care and compassion. The delivery package was more than thoughtful. Can’t stress enough how caring pet passage were! Great people!
Antonio Aragona
I would highly recommend taking your pet in its final stages to Pet Passages. I felt all my particular needs met and that my dog received the best care possible.
Donna Horne
They are great. Took my dog Chichi to them 1 1/2 years ago. They were very comforting. And we just lost her brother Jake 2 months ago. They are also very reasonable. You don’t need to be thinking about the expense when you are grieving the loss of a family member.
Jamie
I had a great experience with Pet Passages. My Tegu passed, and we weren't sure what to do with him, as he was a very large reptile. We talked to a few places who wanted way too much. Pet Passages was reasonably priced, and they got his remains back to me the very next day. They understood what he meant to us. They offer all different packages, and they have a very nice assortment of urns and mementos available.
Polly Ung
When my dear cat passed away unexpectedly in the middle of the night, I did not know what to do. I found Pet Passages via a Google search and am so glad that I did. I called the number and Scott picked up! It was either 3 or 4 in the morning! He assured me that they would still be open in the morning ( a few hours away), even during a snow storm and that I could bring my baby in while I decide on our arrangements. Scott is compassionate, patient and very kind. He gave us time to say our goodbyes and made the process easier than I anticipated. Scott, thank you so much for your help and support during this extremely difficult time. Our family truly appreciates you and I know our baby was taken care of in the best possible way. ❤️🩹🌈
Tammy Searfass-Kimley
We lost two cats over the course of two months. We were really thankful for Scott at Pet Passages. He made a difficult situation much easier, twice. I wish their service had been available many years ago when my previous cats had passed. I would definitely recommend their service.
Stars Braiding
They handled my Pookies passing with so much compassion and love and respect. I would recommend them to anyone dealing with the loss of a pet. The pricing is reasonable and affordable and they are very timely with the remains. They gave us a nose and paw imprints in a card with such sweet words. We received a clipping of her fur and her remains were beautifully packaged. I can go on and on about how satisfied I am with there services but give them a try and you will see for yourself.
Malika King
My son (dog) passed away on Friday. I been calling all around for someone to come and get him. I found Pet Passages online and called them. The info I was given was very genuine. I had him cremated and Scott who took care of my son did a very good job. today I brought my baby home.
Nikki W
During this difficult time of losing my sweet precious Rozie, Shawn from Pet Passages made it much easier to leave her in his hands. I am so thankful for Shawn being there as a guardian angel for my Rozie Pozie. She was laid to rest well and in a quick and efficient manner. I was worried that Rozie’s body would be left in a cold dark room, but Shawn cremated her on the day I left her. Thank you so much Shawn for your kindness, care and appreciation for my Rozie. I would recommend any person who is dealing with the death of an animal to definitely choose Pet Passages, as you would not regret your decision and you will be grateful for the care they took in laying your animal to rest. In addition, I would recommend the private cremation, as, at least, you would know that your precious baby would be laid to rest without delay. Thank you again Shawn!
Jaime Leigh
My 11 year old Zeus passed away sadly on June 23rd at 12:30am. I had previously spoken to Scott about what I would do in the event he would pass away (he was very sick). Scott was able to come a few hours later, off hours to pick him up. He was very understanding, compassionate and professional. (I was a mess)I just picked up Zeus today and the man who was working was also a sweetheart, and took his time showing me each part of what I had gotten.I would definitely recommend them to anyone who needs their services.Thanks again
Maria Sokolowski
Shawn at Pet Passages was wonderful. My family had never been through this process before and he was so patient and kind in walking us through the steps that were involved. He was so respectful of our feelings, and we felt very confident, leaving this delicate matter in his hands. Thank you so much for everything Shawn. We appreciate it more than you know.
Samuel Seisay (InsertANameHere)
The care they exercised to memorialize King, my beloved dog, has done so much to help me start to find some sense of closure. My appreciation for their services cannot be overstated.
Chaquonda Smith
We were so happy to find Pet Passages! Scott was incredibly helpful, responsive, kind and compassionate. My family and I had great service with Scott he fulfilled our needs in every aspect with putting our fur baby to rest he handled him with care i recommend their services at 💯 satisfied
Christine Downing
My Shadow crossed the rainbow bridge two weeks ago. Shawn, who took my mess of a call, was patient and kind. He gave me the time and space to grieve and was patient! Hands down one of the toughest days of my life, and Pet Passages became an extension of our family that day! Thank you
Tangie Milan
My baby Big Poppa passed away overnight June 5th .Needless to say I was so hurt. I called Pets of passages and was bawling my heart out. I believe Scott answered the phone and he consoled me . He didn’t rush me , he was patient and gave me time to get myself together. Scott arrived to my house in a timely fashion. He gave me personal time to spend with my boy before take him. He was very kind and gentle … I picked up his ashes 2 days later and met with Sean I think . He was just as caring as Scott… Needless to say these guys are the ultimate professionals they did not lack one once of empathy. Thank you guys so much for being not only great business people but great people period … You made a difficult time easier for and I am forever grateful ❤️
Jeff Kennedy
The people at pet passage were great with my best friend thor.thay came out and picked him up the same day I called that made the hole process much easier for me.would highly recommen them for your pets needs .thay were very thoughtful and sensitive to me in my time of grief..
Sean O'Connell
Thank you to Pet Passages for being there to take my beloved Hampton. I knew that the end was near for my buddy, I was actually on line making arrangements for in home euthanasia and my guy crossed the rainbow bridge while I was on line. I am a hospice nurse by profession and have dealt with many funeral homes and undertakers and Sean was every bit as professional as anyone I have had the privilege of working with.I wish these gentleman nothing but success with this business they are top notch.SeanO
Evanna Rodriguez
Firstly, I am truly sorry for your loss, and I hope things get better for you soon. I was having a really hard time trying to find an affordable crematorium that cremates birds after one of my parakeets passed. I was sent a link to PetPassages by a coworker and gave them a call. I spoke with Scott who not only was kind and empathetic, but he was able to give me a rundown for the cost without sounding like a cash vulture. Unfortunately two days after, my other parakeet passed, so I gave Scott a call back, explained my situation and asked if it were possible to have them cremated together. He said it wasn’t a problem so I went in with my mom and the experience was wonderful! The interaction felt very personal, genuine, and not at all transactional. We got an email after with the link to post pictures and start an obituary for my birds and even gave me a call to ask if I’d like to keep some of my babies feathers! I would absolutely recommend bringing your angel babies here to guarantee the utmost care and consideration for their bodies and your grief. <3
Joseph G
My cat had passed away on a Sunday 1-14. I call a place that I used for my dog a few years ago and got no answer. I looked up on Google for pet cremation service where I found Pet Passages. I called and Shawn answered. I asked about his services and when could I transfer the body to him. He came out right away and picked her up. He was very nice and courteous and handled my baby's body with care. It was great service being a Sunday afternoon. I received a call 3 days later to go pick up the urn. They are very sympathetic and I would highly recommend them in a very sad time of loosing a family member.
torrie carmichael
I really appreciate the help I received at Pet Passages. I’m grateful for the impeccable work of both gentlemen Scott & Shawn and the considerate amount of time, care, consideration, craftsmanship & sense of compassion that they demonstrated which has been remarkable & have helped me navigate & get through this very painful and difficult time, to process & prepare my beloved dog John who was a part of my family for over 14 years for after care services when he recently passed during the start of this year. I’m currently trying to adjust to our new normal since he’s been gone. One of The itemsI received as part of the Memorial PackageI selected was a Photo frame with John’s paw print that Pet Passages provided, will help me to Honor John & keep the Memory of him alive. This is John some years ago at 10 yrs old, although he was a senior dog he still had a lotof spunk & personality. He will be greatly missed.Love U/John~Pet Mom T xoxoxo
Kate Kim
Our beloved french bulldog Maxie passed away last December. Scott at Pet Passages was above and beyond in terms of services he provided. She passed away on the morning of Saturday, but Scott picked up the phone and was ready for us in 2 hours. He was thoughtful and patient. And the place was cozy and super clean. The process was very open and clear.I would recommend this place to anyone whose beloved pet passes away!
Greg Harness
My sweet cat passed Monday after 17 great years of bringing me nothing but great memories and happiness. I had researched the days prior knowing this moment was coming. I called pet passages and Scott told me he would meet in 30 minutes. Which he did. The process was easy and the cost was reasonable. I got the Standard package. His ashes, fur, and nose and paw print. I'd recommend pet passages to anyone that has to go through this unfortunate situation!
Shaun M
Pet Passages of Woodlyn assisted today with retrieving my mom's 16 year old cat and companion in Drexel Hill. Love the same day service and I've heard nothing but positives from whoever went out and there helped. Living in Colorado I wasn't personally available so I really appreciate the assistance. Thank yous so much
Daijah Jordan
Scott was very nice in answering all of our questions over the phone no matter how many times we called. Taken a family member to be cremated after their passing is a very hard thing to do. It’s your last goodbye with your fur baby and Scott made it a bit easier when we took my Daughter, Demi. He gave us all the time we needed to grieve in their grieving rooms, which are very nice and spacious. There were even refreshments available if you needed something. Overall, Scott and pet passages made a hard time easier to get through. Thank you for everything Scott and Pet Passages. :)
Ian Dubeck
I've been busy with work so just getting around to writing this review if I could rate them higher then 5 stars I'd give them 100 I highly recommend going here they were very nice and took their time going over everything and the prices are worth it any animal I need cremated in the future I'd definitely go back to them
Asia Thomas
Don’t look no further if you need your pet cremated, my family and I couldn’t thank Pet Passages enough for taking great of our sweet girl Nola. S/o to the guys over there🫶🏾
Chrissy Willert
Pet Passages made this process so easy and they had my baby home with me the next day. They were very quick to come and pick our girl up and never rushed us. Thank you Pet Passages for making this difficult time a little easier.
Melisa
Very sensitive and caring, there were at my house early and they were very sensitive to the passing of my pet, I received the cremation of my pet along with a print of his nose and cutting of his hair. a I also received a call from Scott, whom took the time checking up on me, I took my pet boy very hard, Scott even suggested phone numbers with resources to help me get thrue my grieving I absolutely recommend this service,as they were wonderful and sensitive to the passing of my pet Thank you Scott . 5 start plus.
Kellie Chapman
100% recommend. Scott and Shawn are both so kind and caring. During the difficult time of losing my baby they made an awful time easier with their compassion. Thank you to both gentleman!
vivian S
They were very understanding and welcoming. I loved my experience when it came time to say goodbye they made me feel very comfortable and gave me all the time I needed. It’s very affordable compared to other places.
Anna De Souza
I have been sharing how wonderful Pet Passages was during this most difficult day with friends and family, and I'm happy to be able to share it here as well. Scott was incredibly kind and thoughtful - I admired how gentle and caring he was, from the first phone call, to pickup and beyond. With three kids, it was an incredibly difficult morning, and I knew after the heartbreak of finding our sweet girl at 5:30am, having kids say goodbye, then shuttling them off to school - the thought of going through that pain again with them at 2:30 was too much to bear. I spoke to several other pet cremation services and it was looking like evening pick ups - my heart wouldn't be able to take it. Scott picked up on the first ring, understood how tough it is with kids - and was able to accommodate 11am.One beautiful moment that stood out to me was turning to him to say, "wow, this must be such a hard job, you see people at their worst." He turned to say, "no, I see people at their best." Indeed, a poignant moment I needed on such a tough day. Thank you Pet Passages for your kindness. I also had a wonderful experience at pickup with Scott's colleague who even asked how the kids were doing. Thank you for your kind, gentle work, for both our pets and the broken hearts left behind - I couldn't recommend Pet Passages more.
Fady Rayek
The folks here are great! It was a hard day for us with our Oreo passing and they came to my home within an hour and handled everything with great care and compassion. The delivery package was more than thoughtful. Can’t stress enough how caring pet passage were! Great people!
Antonio Aragona
I would highly recommend taking your pet in its final stages to Pet Passages. I felt all my particular needs met and that my dog received the best care possible.
Donna Horne
They are great. Took my dog Chichi to them 1 1/2 years ago. They were very comforting. And we just lost her brother Jake 2 months ago. They are also very reasonable. You don’t need to be thinking about the expense when you are grieving the loss of a family member.
Jamie
I had a great experience with Pet Passages. My Tegu passed, and we weren't sure what to do with him, as he was a very large reptile. We talked to a few places who wanted way too much. Pet Passages was reasonably priced, and they got his remains back to me the very next day. They understood what he meant to us. They offer all different packages, and they have a very nice assortment of urns and mementos available.
Polly Ung
When my dear cat passed away unexpectedly in the middle of the night, I did not know what to do. I found Pet Passages via a Google search and am so glad that I did. I called the number and Scott picked up! It was either 3 or 4 in the morning! He assured me that they would still be open in the morning ( a few hours away), even during a snow storm and that I could bring my baby in while I decide on our arrangements. Scott is compassionate, patient and very kind. He gave us time to say our goodbyes and made the process easier than I anticipated. Scott, thank you so much for your help and support during this extremely difficult time. Our family truly appreciates you and I know our baby was taken care of in the best possible way. ❤️🩹🌈
Tammy Searfass-Kimley
We lost two cats over the course of two months. We were really thankful for Scott at Pet Passages. He made a difficult situation much easier, twice. I wish their service had been available many years ago when my previous cats had passed. I would definitely recommend their service.
Stars Braiding
They handled my Pookies passing with so much compassion and love and respect. I would recommend them to anyone dealing with the loss of a pet. The pricing is reasonable and affordable and they are very timely with the remains. They gave us a nose and paw imprints in a card with such sweet words. We received a clipping of her fur and her remains were beautifully packaged. I can go on and on about how satisfied I am with there services but give them a try and you will see for yourself.
Andre W
I lost my eldest cat, Buddy, a couple months ago after an extended battle with liver and kidney disease from aging. I knew I would go to Pet Passages after going there with my sister after she lost her beloved cat, Tigre, only a few months prior to Buddy passing. We both worked with Scott. Super professional and compassionate. I was able to get ashes and urn quickly. Pricing was also very reasonable.
Michael Grady
Pleasent and calm experience with relatable employees that show compassion and commitment to the job. Very detailed oriented.
Paul P
Great experience, during a difficult life event. Pet Passages is very compassionate and makes the task easier. The products are personalized to your pet and allow you to have keepsakes to preserve memories. Would highly recommend!
damaris torres
I highly recommend this place they were very kind, understanding, helpful and informative.Scott was wonderful I’m happy me and my family chose this place, they gave us memories we will cherish forever even being so broken about the lost of our dog MAMA LYRIC they was able to put a smile on our faces with the items we received (engraved box with ashes, clay print of paw with birth stone) & other items to remember our fur baby.Thank you so much pet passages for making such a difficult time a little easier on my family ❤️
Shalena
I highly recommend this place. My cat Mr.Fatty died on 12/18 @4am and I was in search of a place that offers weekend/after-hour services. I called and left a voice mail and Shawn got back to me right away and was willing to leave his home to meet my family and me, as well as stay late when it was time for me to pick up my fur baby's ashes. He answered any questions I had and handled everything with care. This place is also very affordable in my opinion and I like that they have an area for you to sit with your pet to say your final goodbyes. So if at any point you find yourself searching for a place to have your pet cremated this is the place. Shawn was a great help!
Rich Grosso
My mothers cat of 20 years passed in January, and a quick Google search brought us to Pet Passages. Scott was very kind and helpful with the process, and even stayed a little late cause we got stuck in some traffic on the way there. We didn't get meet the other staff but I am sure they are great too.
Dean Dixon
We recently lost our dear Raven after a short battle with cancer. I called Scott from Pet Passages and he immediately picked her up, gave us more time when he saw we needed it, and took Raven to be cremated.We received two days later her cremains in a beautiful cherry urn, a paw print in clay, and nose and paw print in ink. He also gave us some clippings of fur.Through it all, Scott was very professional and caring. He listened to my concerns and never tried to upsell. We miss Raven but we have beautiful mementos to remember her by thanks to Pet Passages. Very reasonably priced and very caring. I can not say enough.
carolle marks
They were very professional & attentive to my loss. Came quickly after I called explained everything to me. Very pleased with Pet passages already recommended them to another person that loss their pet they were very pleased also.
Jose Salvador
The people here are so respectfull caring and nurturing during the persons loss A 1 all across the board I would recommend anyone please you will not be disappointed love you guys .
Jayda Clack
Shawn was great with the handling of our fur baby RJ. Very caring and compassionate. We are glad to have chosen Pet Passages for Rjs cremation
Malika King
My son (dog) passed away on Friday. I been calling all around for someone to come and get him. I found Pet Passages online and called them. The info I was given was very genuine. I had him cremated and Scott who took care of my son did a very good job. today I brought my baby home.
Joseph G
My cat had passed away on a Sunday 1-14. I call a place that I used for my dog a few years ago and got no answer. I looked up on Google for pet cremation service where I found Pet Passages. I called and Shawn answered. I asked about his services and when could I transfer the body to him. He came out right away and picked her up. He was very nice and courteous and handled my baby's body with care. It was great service being a Sunday afternoon. I received a call 3 days later to go pick up the urn. They are very sympathetic and I would highly recommend them in a very sad time of loosing a family member.
torrie carmichael
I really appreciate the help I received at Pet Passages. I’m grateful for the impeccable work of both gentlemen Scott & Shawn and the considerate amount of time, care, consideration, craftsmanship & sense of compassion that they demonstrated which has been remarkable & have helped me navigate & get through this very painful and difficult time, to process & prepare my beloved dog John who was a part of my family for over 14 years for after care services when he recently passed during the start of this year. I’m currently trying to adjust to our new normal since he’s been gone. One of The itemsI received as part of the Memorial PackageI selected was a Photo frame with John’s paw print that Pet Passages provided, will help me to Honor John & keep the Memory of him alive. This is John some years ago at 10 yrs old, although he was a senior dog he still had a lotof spunk & personality. He will be greatly missed.Love U/John~Pet Mom T xoxoxo
Kate Kim
Our beloved french bulldog Maxie passed away last December. Scott at Pet Passages was above and beyond in terms of services he provided. She passed away on the morning of Saturday, but Scott picked up the phone and was ready for us in 2 hours. He was thoughtful and patient. And the place was cozy and super clean. The process was very open and clear.I would recommend this place to anyone whose beloved pet passes away!
Greg Harness
My sweet cat passed Monday after 17 great years of bringing me nothing but great memories and happiness. I had researched the days prior knowing this moment was coming. I called pet passages and Scott told me he would meet in 30 minutes. Which he did. The process was easy and the cost was reasonable. I got the Standard package. His ashes, fur, and nose and paw print. I'd recommend pet passages to anyone that has to go through this unfortunate situation!
Shaun M
Pet Passages of Woodlyn assisted today with retrieving my mom's 16 year old cat and companion in Drexel Hill. Love the same day service and I've heard nothing but positives from whoever went out and there helped. Living in Colorado I wasn't personally available so I really appreciate the assistance. Thank yous so much
Daijah Jordan
Scott was very nice in answering all of our questions over the phone no matter how many times we called. Taken a family member to be cremated after their passing is a very hard thing to do. It’s your last goodbye with your fur baby and Scott made it a bit easier when we took my Daughter, Demi. He gave us all the time we needed to grieve in their grieving rooms, which are very nice and spacious. There were even refreshments available if you needed something. Overall, Scott and pet passages made a hard time easier to get through. Thank you for everything Scott and Pet Passages. :)
Ian Dubeck
I've been busy with work so just getting around to writing this review if I could rate them higher then 5 stars I'd give them 100 I highly recommend going here they were very nice and took their time going over everything and the prices are worth it any animal I need cremated in the future I'd definitely go back to them
Asia Thomas
Don’t look no further if you need your pet cremated, my family and I couldn’t thank Pet Passages enough for taking great of our sweet girl Nola. S/o to the guys over there🫶🏾
Chrissy Willert
Pet Passages made this process so easy and they had my baby home with me the next day. They were very quick to come and pick our girl up and never rushed us. Thank you Pet Passages for making this difficult time a little easier.
Tayna Berry
I am so glad Pet Passages was the first thing that popped up on Google when my precious cat Chance passed away. Understanding, honest and sympathetic. I felt Chance was taken care of proper. Reasonable prices. Thank you from my heart.
Stephanie Keenan
Highly recommend! They helped us out so much with the hard time of losing our Chloe. The little nose print we got back was the cutest thing♥️ would recommend them to anyone that needs it, also very affordable which is definitely a plus especially with something that happens unexpected. Thank you guys we appreciate everything!
Brian Horvath
NICELY DONE, TO REMEMBER MY 2 BOYS BUBBA AND BUDDY TUFFS OF THEIR HAIR A MOLD OF THEIR FOOTPRINTS AND A BOX FOR EACH WITH THEIR NAME ON! VERY NICELY DONE!
Alexa Leoto
Pet passages and Scott are spectacular, they treated everything with so much care and respect. You never know until you know, but highly recommend them if you have a passed pet. They have affordable options and they keep you updated every step of the way.
Antoinette Fazzio
Copper's ashes, clippings, nose and paw print 💔🥺 Rest in peace Fuzzy Butt 🐾 🌈 ❤ 🌹 Thank you so much Scott and Shawn for helping us with our beloved pet Copper. We are extremely grateful. You exceeded all of our expectations ❤
Jisz58 Madden
No words can describe the lost of a love one . I can say the service and the compassion and the patience they provided me was 150% above an beyond. Thank you so much
Darlene Speakman
Recently my daughter's guinea pig "Marble " passed away. I contacted Pet Passages, and I can't say enough about how Scott and his staff were so caring and professional with taking care of "Marble ". My daughter had Marble cremated. I am very appreciative to Pet Passages for their professionalism.
Johanna Daye
Excellent experience. They made everything easier.I would highly recommend this organization to everyone.Thank you again. 💔
Joonil Lee
I can't thank Scott enough. Scott took care of everything at our difficult time. We were comforted by his kind words. He was caring and very professional. I highly recommend Pet Passage.
Donna Szwed
Pet Passages was so kind when my little Buster passed away.I was visiting from out of town and wasn’t sure what to do .They took care of everything for me.I recommend them highly!
Melisa
Very sensitive and caring, there were at my house early and they were very sensitive to the passing of my pet, I received the cremation of my pet along with a print of his nose and cutting of his hair. a I also received a call from Scott, whom took the time checking up on me, I took my pet boy very hard, Scott even suggested phone numbers with resources to help me get thrue my grieving I absolutely recommend this service,as they were wonderful and sensitive to the passing of my pet Thank you Scott . 5 start plus.
Andre W
I lost my eldest cat, Buddy, a couple months ago after an extended battle with liver and kidney disease from aging. I knew I would go to Pet Passages after going there with my sister after she lost her beloved cat, Tigre, only a few months prior to Buddy passing. We both worked with Scott. Super professional and compassionate. I was able to get ashes and urn quickly. Pricing was also very reasonable.
Michael Grady
Pleasent and calm experience with relatable employees that show compassion and commitment to the job. Very detailed oriented.
Paul P
Great experience, during a difficult life event. Pet Passages is very compassionate and makes the task easier. The products are personalized to your pet and allow you to have keepsakes to preserve memories. Would highly recommend!
damaris torres
I highly recommend this place they were very kind, understanding, helpful and informative.Scott was wonderful I’m happy me and my family chose this place, they gave us memories we will cherish forever even being so broken about the lost of our dog MAMA LYRIC they was able to put a smile on our faces with the items we received (engraved box with ashes, clay print of paw with birth stone) & other items to remember our fur baby.Thank you so much pet passages for making such a difficult time a little easier on my family ❤️
Shalena
I highly recommend this place. My cat Mr.Fatty died on 12/18 @4am and I was in search of a place that offers weekend/after-hour services. I called and left a voice mail and Shawn got back to me right away and was willing to leave his home to meet my family and me, as well as stay late when it was time for me to pick up my fur baby's ashes. He answered any questions I had and handled everything with care. This place is also very affordable in my opinion and I like that they have an area for you to sit with your pet to say your final goodbyes. So if at any point you find yourself searching for a place to have your pet cremated this is the place. Shawn was a great help!
Rich Grosso
My mothers cat of 20 years passed in January, and a quick Google search brought us to Pet Passages. Scott was very kind and helpful with the process, and even stayed a little late cause we got stuck in some traffic on the way there. We didn't get meet the other staff but I am sure they are great too.
Dean Dixon
We recently lost our dear Raven after a short battle with cancer. I called Scott from Pet Passages and he immediately picked her up, gave us more time when he saw we needed it, and took Raven to be cremated.We received two days later her cremains in a beautiful cherry urn, a paw print in clay, and nose and paw print in ink. He also gave us some clippings of fur.Through it all, Scott was very professional and caring. He listened to my concerns and never tried to upsell. We miss Raven but we have beautiful mementos to remember her by thanks to Pet Passages. Very reasonably priced and very caring. I can not say enough.
carolle marks
They were very professional & attentive to my loss. Came quickly after I called explained everything to me. Very pleased with Pet passages already recommended them to another person that loss their pet they were very pleased also.
Jose Salvador
The people here are so respectfull caring and nurturing during the persons loss A 1 all across the board I would recommend anyone please you will not be disappointed love you guys .
Cathy Pezzano
My husband and I had the wonderful experience of a compassionate and professional service for the cremation of our sweet dog Duncan.Duncan was 13 years old and was loved so much.Scott and Shawn were very kind and good listeners.We would highly recommend this service to anyone needing these services for their beloved family fur members!Much appreciated !
Karen Williams
Pet Passages made the process very easy. I felt very comfortable with them handling everything. Thank you Pet Passages.
Linda Dennis
My sweet yorkie Minka unfortunately passed in my arms in the middle of the nite which was the most painful to go through and still is since 1-10-2024.I found pet passages and they were great SCOTT &SHAWN
Matthews Tanaya
Excellent service. I love the attention to detail and care taken when handling the remains of our dog,Zeus. The box that his ashes rest in and all the little additions were definitely appreciated and valued.
Naomi Johnson
Scott was a pleasure to work with at a time like this. He is informative and patient throughout the process, giving us time to make the best decision for a memorable yet cost effective send off for our beloved cat.
ann symosky
They were awesome. Definitely would recommend them. Hopefully I don’t have to use them. Again
ProCarpet&UpCleanPlus ProCarpet&UpCleanPlus
This is my fourth pet I had cremated and this place was very very professional kind, after all your pet is part of your family the price was fair and I got my dog back in a very short period thanks so much pet passages of Philadelphia in Woodland PA. If you need a very nice clean professional place go to the pet passages in Woodland PA
Lalee J Womack
TO & FOR ANYONE WHO HAS RECENTLY LOST OR ABOUT TO LOSE A BELOVED FAMILY PET...PLEASE GIVE SCOTT @ PET PASSAGES A CALL. THE LOVE, COMFORT AND CARE THEY PROVIDE TO YOU IS IMPECCABLE BEYOND MEASURE AND I HIGHLY RECOMMEND THEM! THEY DID MY DIAMOND WELL!!! THANK YOU SCOTT & SHAWN. MY FAMILY TRULY APPRECIATES YOU FOR YOUR SERVICE AND COMPASSION. MANY BLESSINGS AND THE UTMOST RESPECT!
John Auld
when our cat Jack passed I found Pet Passages on line, They sent a rep within an hour and provided a caring service for our pet.
Alexis Brown
A special thanks to the guys over at Pet Passages……..they were very welcoming, knowledgeable and caring! I am very pleased with the decision I made to have my Sugga cremated!
Jayda Clack
Shawn was great with the handling of our fur baby RJ. Very caring and compassionate. We are glad to have chosen Pet Passages for Rjs cremation
Tayna Berry
I am so glad Pet Passages was the first thing that popped up on Google when my precious cat Chance passed away. Understanding, honest and sympathetic. I felt Chance was taken care of proper. Reasonable prices. Thank you from my heart.
Stephanie Keenan
Highly recommend! They helped us out so much with the hard time of losing our Chloe. The little nose print we got back was the cutest thing♥️ would recommend them to anyone that needs it, also very affordable which is definitely a plus especially with something that happens unexpected. Thank you guys we appreciate everything!
Brian Horvath
NICELY DONE, TO REMEMBER MY 2 BOYS BUBBA AND BUDDY TUFFS OF THEIR HAIR A MOLD OF THEIR FOOTPRINTS AND A BOX FOR EACH WITH THEIR NAME ON! VERY NICELY DONE!
Alexa Leoto
Pet passages and Scott are spectacular, they treated everything with so much care and respect. You never know until you know, but highly recommend them if you have a passed pet. They have affordable options and they keep you updated every step of the way.
Antoinette Fazzio
Copper's ashes, clippings, nose and paw print 💔🥺 Rest in peace Fuzzy Butt 🐾 🌈 ❤ 🌹 Thank you so much Scott and Shawn for helping us with our beloved pet Copper. We are extremely grateful. You exceeded all of our expectations ❤
Jisz58 Madden
No words can describe the lost of a love one . I can say the service and the compassion and the patience they provided me was 150% above an beyond. Thank you so much
Darlene Speakman
Recently my daughter's guinea pig "Marble " passed away. I contacted Pet Passages, and I can't say enough about how Scott and his staff were so caring and professional with taking care of "Marble ". My daughter had Marble cremated. I am very appreciative to Pet Passages for their professionalism.
Johanna Daye
Excellent experience. They made everything easier.I would highly recommend this organization to everyone.Thank you again. 💔
Joonil Lee
I can't thank Scott enough. Scott took care of everything at our difficult time. We were comforted by his kind words. He was caring and very professional. I highly recommend Pet Passage.
Flower Girl
YOU GUYS ARE THE BEST !!!!! Mr Scott was so nice & Shawn was really cool. Thank you guys for taking care of sparkle ❤️
Dane Colella
Provided friendly, compassionate and comfortable service. And, while least important to our missed ones, very fair cost. Highly recommend.
TRACY DELGREGO
Forever grateful. They were absolutely wonderful during a horrible time.We were treated very kindly. I definitely recommend.
Lisa Stewart
This service was a wonderful experience during difficult time
Marie T Rich
Very sweet and Kind. It was professional and just a nice place. They don’t price gouge. Graceful and dignified. Goodbye my sweet boy.
ian oshell
They were absolutely perfect during the entire process. Very compassionate and helpful.
Sam Carpio
They were very helpful, loving and caring about my pet
Cayla Abreu Ortiz
I'll absolutely recommend this place. I was very sad with the loss of my dog and I didn't know what to do and I found this wonderful place where they treated my dog with great respect and it didn't take long to return her to me.
Kimberly Rivera
I have never delt with a pets death it was the best experience I'm the time of need and prices are reasonable
Omar Winfrey
Very professional and considerate Owner Operator!
Donna Szwed
Pet Passages was so kind when my little Buster passed away.I was visiting from out of town and wasn’t sure what to do .They took care of everything for me.I recommend them highly!
Cathy Pezzano
My husband and I had the wonderful experience of a compassionate and professional service for the cremation of our sweet dog Duncan.Duncan was 13 years old and was loved so much.Scott and Shawn were very kind and good listeners.We would highly recommend this service to anyone needing these services for their beloved family fur members!Much appreciated !
Karen Williams
Pet Passages made the process very easy. I felt very comfortable with them handling everything. Thank you Pet Passages.
Linda Dennis
My sweet yorkie Minka unfortunately passed in my arms in the middle of the nite which was the most painful to go through and still is since 1-10-2024.I found pet passages and they were great SCOTT &SHAWN
Matthews Tanaya
Excellent service. I love the attention to detail and care taken when handling the remains of our dog,Zeus. The box that his ashes rest in and all the little additions were definitely appreciated and valued.
Naomi Johnson
Scott was a pleasure to work with at a time like this. He is informative and patient throughout the process, giving us time to make the best decision for a memorable yet cost effective send off for our beloved cat.
ann symosky
They were awesome. Definitely would recommend them. Hopefully I don’t have to use them. Again
ProCarpet&UpCleanPlus ProCarpet&UpCleanPlus
This is my fourth pet I had cremated and this place was very very professional kind, after all your pet is part of your family the price was fair and I got my dog back in a very short period thanks so much pet passages of Philadelphia in Woodland PA. If you need a very nice clean professional place go to the pet passages in Woodland PA
Lalee J Womack
TO & FOR ANYONE WHO HAS RECENTLY LOST OR ABOUT TO LOSE A BELOVED FAMILY PET...PLEASE GIVE SCOTT @ PET PASSAGES A CALL. THE LOVE, COMFORT AND CARE THEY PROVIDE TO YOU IS IMPECCABLE BEYOND MEASURE AND I HIGHLY RECOMMEND THEM! THEY DID MY DIAMOND WELL!!! THANK YOU SCOTT & SHAWN. MY FAMILY TRULY APPRECIATES YOU FOR YOUR SERVICE AND COMPASSION. MANY BLESSINGS AND THE UTMOST RESPECT!
John Auld
when our cat Jack passed I found Pet Passages on line, They sent a rep within an hour and provided a caring service for our pet.
Donna Hammond
Professional, compassionate service !!
santino gugliotta
Great staff
J R
Considerate and kind!
James Carter
Ishtar RICHARDSON
Arnita Putman
Jax Feist
Michael Goessel
kevin jenkins
chris crispino
Alexis Brown
A special thanks to the guys over at Pet Passages……..they were very welcoming, knowledgeable and caring! I am very pleased with the decision I made to have my Sugga cremated!
Flower Girl
YOU GUYS ARE THE BEST !!!!! Mr Scott was so nice & Shawn was really cool. Thank you guys for taking care of sparkle ❤️
Dane Colella
Provided friendly, compassionate and comfortable service. And, while least important to our missed ones, very fair cost. Highly recommend.
TRACY DELGREGO
Forever grateful. They were absolutely wonderful during a horrible time.We were treated very kindly. I definitely recommend.
Lisa Stewart
This service was a wonderful experience during difficult time
Marie T Rich
Very sweet and Kind. It was professional and just a nice place. They don’t price gouge. Graceful and dignified. Goodbye my sweet boy.
ian oshell
They were absolutely perfect during the entire process. Very compassionate and helpful.
Sam Carpio
They were very helpful, loving and caring about my pet
Cayla Abreu Ortiz
I'll absolutely recommend this place. I was very sad with the loss of my dog and I didn't know what to do and I found this wonderful place where they treated my dog with great respect and it didn't take long to return her to me.
Kimberly Rivera
I have never delt with a pets death it was the best experience I'm the time of need and prices are reasonable
Pearl L Townsend
D. Dodson