Customer Reviews Summary
The reviews for Jefferson Memorial highlight a mix of positive experiences and significant concerns. Many customers appreciate the compassionate service and beautiful setting, particularly during memorial events. However, there are numerous complaints regarding poor communication, unprofessional staff behavior, and inadequate maintenance of gravesites, leading to a lack of trust in their services.
JoElla Mang
This event is becoming one of our favorite car cruises. It very well organized and everyone is friendly and helpful. We enjoy walking around the displays of classic cars and showing our own classic cars. See you next year 😉
AJ Steele
Absolutely horrendous treatment by a staff member who didn't even do the bare minimum, no apology, and continued a track record of no follow up. Made a nightmare out of the sudden death of my mother, who prepaid for her plot. Luckily my father, who is also buried there had a lovely service and staff was helpful then. What has changed?I have so many family members buried there and none of them had these experiences. So terribly saddened by how my mother's burial went. I continue to have to call to follow up for them, this is THEIR job.Make sure if you are being buried here, you keep up on every single phone call you get as you may be lucky like me.
Madeline Anderson-Balmer
Beautiful space. Quite hilly but dogwalkers welcome. Chapel is beautiful. Staff is very friendly and helpful.
robert lengyel
Jefferson's car show is one of the most well organized car shows around. All of the staff are extremely nice and helpful, especially Vickie! I look forward to this car show every year! Thank you Jefferson Memorial!