Eternity Pet Memorial

Pet Cremation in Pittsburgh, Pennsylvania

Compassionate staff Beautiful urns Clear pricing
Delayed ashes return Poor communication Damaged items
4.8 241 reviews

Customer Reviews

Customer Reviews Summary

Eternity Pet Memorial has received overwhelmingly positive reviews for their compassionate service and attention to detail during a difficult time for pet owners. Many customers praised the beautiful memorial items provided, such as urns, paw prints, and keepsakes, which helped them cherish the memory of their beloved pets. However, some reviews mentioned issues with communication and delays in the return of ashes, which detracted from the overall experience for a few customers.

Tiffany Garback

Tiffany Garback

4 months ago

If I could give this place a thousand stars I would! Patrick and his staff made this painful experience as easy as possible. They were empathetic,caring and went above and beyond. I didn't even to think to ask for some of my baby's fur. They made sure to save some for us. Her paw print ink turned out amazing and the photo box with her ashes is beautiful. I recieved a key chain with cinnamon's picture in it as well! The entire bag was beautiful. I purchased a necklace at pickup and Patrick so kindly put some of her ashes in it for me right there. Patrick speaks with a very sincere,caring tone. I felt my baby was left in the best hands possible. They informed me every step of the way and literally just made this memorable for us. This was not an easy thing to go through as you all know but I feel at peace. So to Patrick and the kind lady I spoke to when I dropped her off,thankyou so much! I truly appreciate the sincerity and kindness.

Amy Governor

Amy Governor

a month ago

When I didnā€™t know what to do, Patrickā€™s voice was reassuring that they could take care of my pet in a way that felt safe to let her leave my possession. Her loss was sudden so we had no preparation and this was my first. I asked for prints with no knowledge of what they offered. I said yes to allā€” paw & nose prints & clay impression. The fur was a bit of a surprise but ultimately, Iā€™m glad to have it because Etsy has a lot of sweet memorial options. The only improvement on services from my perspective was that their communication as a whole and specifically on timelines could be better just to set true expectationsā€” we were on a tight timeline for personal reasons. They stay super busy so set your expectations accordingly.

MICHELLE WORRELL xoxo

MICHELLE WORRELL xoxo

4 months ago

I am very pleased the with way Etenity Pet Memorial has honored my Sweet Kelzi. The package I received was very cost affected. And her urn is absolutely beautiful.. They went above and beyond to honor my Sweet Babygirl.. I would encourage anyone when that extremely hard decision has to be made. I would highly recommend Eternity pet memorial services.. You will be extremely satisfied With love and compassion they show for Your furbaby.. .. They will honor your pet with the most compassionate way.. I am very pleased with the services I received from eternity Pet Memorial honoring my precious Boxer ā€œKelzi.ā€ Thank You so much for caring for my Sweet Girl.

Renee Brekosky

Renee Brekosky

3 weeks agoNew

We had a really good experience with Eternity Pet Memorial during a difficult time. The person who I spoke with was very kind and easy to talk to. I trusted they were going to be conscientious and respectful with the service they were providing. I was pleasantly surprised with the quality of their products. Our dogā€™s ashes were discreetly placed in the back of a picture frame with her picture already in the frame. They asked for a picture of her to be texted to them, and I sent two in case one worked better than the other for whatever reason. I did not expect a key chain with the second photograph in it! We also received another frame with her paw print and a poem. Nothing was corny or religious, which I appreciated. I will definitely use their services again if needed.

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