Customer Reviews Summary
Burton's Funeral Home is praised for its compassionate service and professionalism during difficult times, with many reviewers highlighting the staff's kindness and support. However, there are serious concerns regarding transparency and trust, particularly related to pricing and the accuracy of memorial items like paw prints.
Delaney S
We went here to get our cat cremated and we asked for the paw print that they offer before the cremation. When we got our catβs ashes back the paw print was NOT a cat print. maybe a small dog if that. It is very obvious that itβs not a cat because the paw pad is very far apart from the toes. Iβm very disappointed because there is obviously nothing we can do now because he is now ashes. (hopefully they are even his)
Tracy T
Burton, Quinn Scott was there for me and my siblings when we truly needed them! They helped us through a very difficult time and didn't hesitate to go the extra mile. Hogan in particular was so understanding and helpful! His assistance and personal care helped make a tough situation so much easier. Thank you!!
Cat Lady
The staff at Burton's are truly some of the most professional people I know. They have taken great care of my loved ones who have passed with the utmost respect and professionalism. They are always so kind, caring, compassionate and cater to all of your needs (large or small).The staff are among the friendliest people I know. I really can't say enough good things. I would recommemd Burton's Funeral Home to anyone looking for the best care for their deceased love one. Thank you from the bottom of my heart for all you have done for my family and I.Molly H.
kathy McGarrey
Mr. Burton is so professional, I can't find the words to express how wonderful he and his organization were at dealing with the loss of our mother. He and his staff are the best and went out of there way to make us comfortable during our difficult time. They exceeded our expectations and are the best organization in all of Erie. They should be rewarded as being one of Erie's finest.Thank you so much,Kathy McGarrey