Customer Reviews Summary
Timestone Monument has received overwhelmingly positive reviews for their compassionate service, professionalism, and timely delivery of headstones. Customers frequently mention Helen's exceptional support during difficult times, highlighting her patience, understanding, and attention to detail. The company is praised for its reasonable pricing and a wide selection of options, making the memorialization process smoother for grieving families.
boste Or
I am not the type to write reviews; however .This review is way overdue …. but we will never forget the experience and service we received from Helen …. Helen is a genuine person; it was a very sensitive time for our family but knowing that we were in good hands gave us comfort. Helen took good care of us and went above and beyond for what we asked for. The quality and beautiful work they put into our stone it’s beyond wordsThey truly went above and beyond our expectations. After having dealt with another marker company and telling her what happened with the previous company she was very sympathetic, very knowledgeable about what our cemetery expected and didn’t need me to go back and forth like the previous company. She handled EVERYTHING for our family and I will be forever grateful for their excellent customer service and with their finished product. Our stone is exactly what we wanted! Thank you all
Pastor Hawley
Timestone Monument is a great company to work with when looking for a headstone or grave marker for your loved ones. I worked with Helen who was exceptionally compassionate, warm, friendly and patient. I had no idea what I was looking for design wise and she was so helpful with the design and the layout. She constantly communicated with me and the cemetery. She explained easily all of the costs from the purchase of the headstone, to the cemetery fees, etc. And, they have a nice selection of headstones to choose from and in different colors. I originally called several companies to get quotes and she responded timely and was friendly. I am going to use Timestone again to place headstones of family member's who's graves are not currently marked. I recommend them to anyone and everyone looking to memorialize their loved one final resting place.
Lashea Lamb
They did an amazing job with my grandmother tombstone. They were very professional, very understanding and timely. They gave us a date of March to get it done but my grandma birthday is on Feb 14 so they really pushed for her to get her tombstone a head of time for her birthday because they knew how much we wanted her to have it in time. My grandmother used them for years for everyone else that she had to bury and each time they never disappoint . Thank you so much
Regina Rohena
Timestone Monument is a wonderful company. Helen in particular was my main point of contact and she was very helpful and courteous. I live in Florida and my grandmother was buried in New Jersey so i thought the process would be much more difficult but Helen and Timestone were so informative and kept me posted on every step of the way. They didn’t pressure me with any up charges or anything. The design of the headstone came out beautifully and was delivered perfectly. I highly recommend this company!!
boste Or
I am not the type to write reviews; however .This review is way overdue …. but we will never forget the experience and service we received from Helen …. Helen is a genuine person; it was a very sensitive time for our family but knowing that we were in good hands gave us comfort. Helen took good care of us and went above and beyond for what we asked for. The quality and beautiful work they put into our stone it’s beyond wordsThey truly went above and beyond our expectations. After having dealt with another marker company and telling her what happened with the previous company she was very sympathetic, very knowledgeable about what our cemetery expected and didn’t need me to go back and forth like the previous company. She handled EVERYTHING for our family and I will be forever grateful for their excellent customer service and with their finished product. Our stone is exactly what we wanted! Thank you all
Pastor Hawley
Timestone Monument is a great company to work with when looking for a headstone or grave marker for your loved ones. I worked with Helen who was exceptionally compassionate, warm, friendly and patient. I had no idea what I was looking for design wise and she was so helpful with the design and the layout. She constantly communicated with me and the cemetery. She explained easily all of the costs from the purchase of the headstone, to the cemetery fees, etc. And, they have a nice selection of headstones to choose from and in different colors. I originally called several companies to get quotes and she responded timely and was friendly. I am going to use Timestone again to place headstones of family member's who's graves are not currently marked. I recommend them to anyone and everyone looking to memorialize their loved one final resting place.
Lashea Lamb
They did an amazing job with my grandmother tombstone. They were very professional, very understanding and timely. They gave us a date of March to get it done but my grandma birthday is on Feb 14 so they really pushed for her to get her tombstone a head of time for her birthday because they knew how much we wanted her to have it in time. My grandmother used them for years for everyone else that she had to bury and each time they never disappoint . Thank you so much
Regina Rohena
Timestone Monument is a wonderful company. Helen in particular was my main point of contact and she was very helpful and courteous. I live in Florida and my grandmother was buried in New Jersey so i thought the process would be much more difficult but Helen and Timestone were so informative and kept me posted on every step of the way. They didn’t pressure me with any up charges or anything. The design of the headstone came out beautifully and was delivered perfectly. I highly recommend this company!!
Kurien John
Timestone monuments did a great job for us. They are very professional and did a fantastic service within the short period of time. Good work Helen and Team
Dwayne Robinson
I was in the process of shopping around for a headstone for my mother's grave. I checked prices and service with four different monument companies. Timestone Monument not only had the best price, they had the best service. They under promised and over delivered. The other companies were estimating a three month completion time, but Timestone delivered in a matter of two weeks and had it installed in time for Mother's Day when I was shooting for a month later. The entire job was done on site and no aspect of the job was outsourced. They have exceeded my every expectation and I was beyond pleased with the overall process.
LeeLon Tho
I would give more than 5 stars if I could. Helen was incredibly knowledgeable, patient, and understanding to our grieving process. Our finished stone is just perfect, and everything we asked for. Prices are very fair and reasonable!! I also saw that they had a lot more options than other places!
Kadeejia Spedden
My experience with Timestone Monument was STELLAR. I am from out of town and had to get headstones for my Mother, and 2 Uncles and an Aunt within a couple of months of each other and the service was great. I picked out the headstone, sent in engraving and a picture and made payment all from the comfort of my home in Maryland. The headstones were completed earlier than expected and in time for a family member to pick them up and transport them to VA for installation. I will definitely continue to use their services and the price was affordable.Brownskin40
Francine Hatcher-King
The Timestone Monument Co. were extremely professional and courteous to Our Family during our time of need. I googled looking for Monument businesses. Ms. Helen was so kind and offered suggestions to honor our Parents. She worked with Us, and although we were grieving the death of our Mother, she listened, gave sample pictures of the wording we wanted and the staff did a great job of timely putting the beautiful stone in place!
Wanda Foster
Timestone Monument did a beautiful job servicing my sister & I with a beautiful headstone for our mother's grave. Helen is a very lovely lady to do business with. Their prices are very reasonable compared to other places that we looked into. The headstone was installed within a short amount of time & was beautifully inscribed.Thank you! Helen for taking excellent care of us at this difficult time in our lives.
Guvera Walton
Helen was awesome and they did an absolutely great job creating my grandmothers stone! Clean, detailed, and just beautiful. They were very patient with me and very understanding! High high praise from myself and my family. We thank u Helen and Timestone Monument ‼️‼️ You guys will always have me as a customer.
Scott
Extremely happy with the service from Timestone Monuments! If you ever need a caring, honest and professional company to handle your monument or grave marker requirements, Helen is the best . The marker that I ordered exceeded my expectations.
Jenna Carnegie
Very professional, quick & very nice.My son’s tombstone was put down in a timely manner as they told me & I truly appreciate that. Everything I asked of them, they got it. I most definitely would Recommend this place for reasonable quick service if you are looking for memorial tombstone’s for your loved one’s.
Sabira J
I have had the absolute best experience, very professional business I am in awe with the service provided I given an idea of how I wanted my son's headstone and I was sent the exact sketching of what I had in mind. I rate a 10/10 !!
Millie Williams
When my mom passed away, I was devastated. I had to make funeral arrangements and then pick out a Head Stone that was so stressful for me but I met a lady name Hellen who was so warm so sweet and so caring and very patient with me she allowed me to take my time I change my mind several times and not once did she look like she got frustrated. She was one of the sweetest moments in my life when I lost my mom Helen I want you To know that I appreciate you and the timestone monument if I ever have to need anything like this again, I will choose you first. Thank you so much God bless you and continue on helping others your friend Millie
Shawn Palmer
Over the past few years, I've had to lay a few love ones to rest. Timestone Monument helped me honor and memorialize my love one with absolutely beautiful headstones. Their staff, particularly Helen was extremely helpful. They offer a great selection of stones, designs, and graphics to customize everything you are looking for. I highly recommend them in your time of need.
Shakina Cirino
Timestone Monument was fast and efficient they gave me exactly what I asked for. My brother tombstone came out better than I imagined. I would highly recommend their services.
Sylvia Rollins
Helen Dong was amazing. She was very patient with my husband and I as we tried to design a headstone for our mothers. She was helpful with editing our designs to make sure that they were perfect. She called to let us know when they were ready and when they were set in the cemetery. She also took pictures to show us.. Everyone quoted us a time frame of 6 -9 months and she did everything in one month. Thank you Timestone Monument (Helen Dong). I would high recommend them for this service..
Antonio Santiago
I so happen to come across them via Google and the experience has been smooth sailing. Communication first was by phone then we had all other communications via text and they were responsive on all messages and very polite and understanding. They provided pictures throughout the designs and made sure we all agreed on the final design. I had to do a 2 person stone and reached out when a second family passed and they once again responded quickly and had it done in a timely manner. Would highly recommend them for any stones especially cause they have competitive pricing and the speed of there products and installation.
Emile Boules
I would like to share my great experience that I had with milestone. They are very reliable, honest and operate with integrity. I recommend them to anyone who is looking for such service .Ms. Helen always takes time to answer any questions I may have, provides me with all options available- from design and prices.God bless them all for helping people like me who needed help in such critical time.
boste Or
I am not the type to write reviews; however .This review is way overdue …. but we will never forget the experience and service we received from Helen …. Helen is a genuine person; it was a very sensitive time for our family but knowing that we were in good hands gave us comfort. Helen took good care of us and went above and beyond for what we asked for. The quality and beautiful work they put into our stone it’s beyond wordsThey truly went above and beyond our expectations. After having dealt with another marker company and telling her what happened with the previous company she was very sympathetic, very knowledgeable about what our cemetery expected and didn’t need me to go back and forth like the previous company. She handled EVERYTHING for our family and I will be forever grateful for their excellent customer service and with their finished product. Our stone is exactly what we wanted! Thank you all
Pastor Hawley
Timestone Monument is a great company to work with when looking for a headstone or grave marker for your loved ones. I worked with Helen who was exceptionally compassionate, warm, friendly and patient. I had no idea what I was looking for design wise and she was so helpful with the design and the layout. She constantly communicated with me and the cemetery. She explained easily all of the costs from the purchase of the headstone, to the cemetery fees, etc. And, they have a nice selection of headstones to choose from and in different colors. I originally called several companies to get quotes and she responded timely and was friendly. I am going to use Timestone again to place headstones of family member's who's graves are not currently marked. I recommend them to anyone and everyone looking to memorialize their loved one final resting place.
Lashea Lamb
They did an amazing job with my grandmother tombstone. They were very professional, very understanding and timely. They gave us a date of March to get it done but my grandma birthday is on Feb 14 so they really pushed for her to get her tombstone a head of time for her birthday because they knew how much we wanted her to have it in time. My grandmother used them for years for everyone else that she had to bury and each time they never disappoint . Thank you so much
Regina Rohena
Timestone Monument is a wonderful company. Helen in particular was my main point of contact and she was very helpful and courteous. I live in Florida and my grandmother was buried in New Jersey so i thought the process would be much more difficult but Helen and Timestone were so informative and kept me posted on every step of the way. They didn’t pressure me with any up charges or anything. The design of the headstone came out beautifully and was delivered perfectly. I highly recommend this company!!
Kurien John
Timestone monuments did a great job for us. They are very professional and did a fantastic service within the short period of time. Good work Helen and Team
Dwayne Robinson
I was in the process of shopping around for a headstone for my mother's grave. I checked prices and service with four different monument companies. Timestone Monument not only had the best price, they had the best service. They under promised and over delivered. The other companies were estimating a three month completion time, but Timestone delivered in a matter of two weeks and had it installed in time for Mother's Day when I was shooting for a month later. The entire job was done on site and no aspect of the job was outsourced. They have exceeded my every expectation and I was beyond pleased with the overall process.
LeeLon Tho
I would give more than 5 stars if I could. Helen was incredibly knowledgeable, patient, and understanding to our grieving process. Our finished stone is just perfect, and everything we asked for. Prices are very fair and reasonable!! I also saw that they had a lot more options than other places!
Kadeejia Spedden
My experience with Timestone Monument was STELLAR. I am from out of town and had to get headstones for my Mother, and 2 Uncles and an Aunt within a couple of months of each other and the service was great. I picked out the headstone, sent in engraving and a picture and made payment all from the comfort of my home in Maryland. The headstones were completed earlier than expected and in time for a family member to pick them up and transport them to VA for installation. I will definitely continue to use their services and the price was affordable.Brownskin40
Francine Hatcher-King
The Timestone Monument Co. were extremely professional and courteous to Our Family during our time of need. I googled looking for Monument businesses. Ms. Helen was so kind and offered suggestions to honor our Parents. She worked with Us, and although we were grieving the death of our Mother, she listened, gave sample pictures of the wording we wanted and the staff did a great job of timely putting the beautiful stone in place!
Wanda Foster
Timestone Monument did a beautiful job servicing my sister & I with a beautiful headstone for our mother's grave. Helen is a very lovely lady to do business with. Their prices are very reasonable compared to other places that we looked into. The headstone was installed within a short amount of time & was beautifully inscribed.Thank you! Helen for taking excellent care of us at this difficult time in our lives.
Carolyn Miles
Timestone Monument did a excellent job with my mother's gravestone. The service was great and the stone was beautiful. It was delivered in a timely manner. I was very pleased with their kind and compassionate communication. I would highly recommend this company.
T White
I want to thank Helen and Timestone Monument for the service they provided my family in our time of bereavement. The death of our loved one was unexpected. Helen and her staff took their time and provided me many options in the selection of the marker, engraving and embellishment. Their kindness, empathy and professionalism made a difficult task bearable. Their fee is commendable for the service they provide; they handled everything from start to finish. I highly recommend Timestone Monument.
Eduard Papa
I contacted Timestone Monument for my grandfather's headstone and I am fully satisfied with their service and quality of their craftsmanship. I worked with Helen who was already knowledgeable of the rules of the cemetery, provided different options and offered a reasonable price compared to other monument shops in the area. Helen managed the paperwork and communication with the cemetery, was very responsive, and completed the monument with very high quality and on time. Thank you!
Terrell Cobb
If you need a headstone for your loved one please go to this place they were excellent Helen was great the stone was in the ground within a month they are the fastest around and they have the best quality please go here you will not regret it
Vernay Canty
Staff was helpful and stone was places within weeks. It is beautiful and perfectly done. My mom’s memory lives on. Wish I could post a picture but I don’t want to share private information.
Marjorie Campbell
Helen is true professional. She was very understanding and caring during my time of grief. She was very reasonable and does not try to take advantage. My father’s head stone is such a stand out in the cemetery. Best monuments in town…Thank you so much Helen.
Shonda Leach
This company has been nothing short of amazing assisting me in my time of need. Helen was very knowledgeable and kept me updated on all progress with the Headstone from start to finish. I even knew when the install would happen. Thank you so much for helping me in my time of need.
Thang Song
We are deeply grateful for the outstanding service provided by The Timestone monument, during a difficult time for our family. Their team demonstrated remarkable sensitivity and accommodation following the sudden loss of our loved one. Their professionalism brought us comfort, ensuring timely and efficient service without delay. Regular updates kept us informed, reflecting their utmost care throughout. Their compassion and dedication made a significant difference, and we couldn't be happier with their exceptional support. Thank you sincerely for everything. God bless you all.
Pamela Seabrook
Timestone monuments staff (Helene etc..) are the best in the business. They made my stone from scratch and it came out amazing. They made the whole process super easy. They are very professional and knowledgeable about their profession !! I give them 10 out of 10 stars !!
Brenda Andrews
Thank you Timestone Monuments. Helen you were amazing from start to finish of the beautiful stone for our son's resting place. Again thank you for working so diligently with us. You are so appreciated 💛💗
Guvera Walton
Helen was awesome and they did an absolutely great job creating my grandmothers stone! Clean, detailed, and just beautiful. They were very patient with me and very understanding! High high praise from myself and my family. We thank u Helen and Timestone Monument ‼️‼️ You guys will always have me as a customer.
Scott
Extremely happy with the service from Timestone Monuments! If you ever need a caring, honest and professional company to handle your monument or grave marker requirements, Helen is the best . The marker that I ordered exceeded my expectations.
Jenna Carnegie
Very professional, quick & very nice.My son’s tombstone was put down in a timely manner as they told me & I truly appreciate that. Everything I asked of them, they got it. I most definitely would Recommend this place for reasonable quick service if you are looking for memorial tombstone’s for your loved one’s.
Sabira J
I have had the absolute best experience, very professional business I am in awe with the service provided I given an idea of how I wanted my son's headstone and I was sent the exact sketching of what I had in mind. I rate a 10/10 !!
Millie Williams
When my mom passed away, I was devastated. I had to make funeral arrangements and then pick out a Head Stone that was so stressful for me but I met a lady name Hellen who was so warm so sweet and so caring and very patient with me she allowed me to take my time I change my mind several times and not once did she look like she got frustrated. She was one of the sweetest moments in my life when I lost my mom Helen I want you To know that I appreciate you and the timestone monument if I ever have to need anything like this again, I will choose you first. Thank you so much God bless you and continue on helping others your friend Millie
Shawn Palmer
Over the past few years, I've had to lay a few love ones to rest. Timestone Monument helped me honor and memorialize my love one with absolutely beautiful headstones. Their staff, particularly Helen was extremely helpful. They offer a great selection of stones, designs, and graphics to customize everything you are looking for. I highly recommend them in your time of need.
Shakina Cirino
Timestone Monument was fast and efficient they gave me exactly what I asked for. My brother tombstone came out better than I imagined. I would highly recommend their services.
Sylvia Rollins
Helen Dong was amazing. She was very patient with my husband and I as we tried to design a headstone for our mothers. She was helpful with editing our designs to make sure that they were perfect. She called to let us know when they were ready and when they were set in the cemetery. She also took pictures to show us.. Everyone quoted us a time frame of 6 -9 months and she did everything in one month. Thank you Timestone Monument (Helen Dong). I would high recommend them for this service..
Antonio Santiago
I so happen to come across them via Google and the experience has been smooth sailing. Communication first was by phone then we had all other communications via text and they were responsive on all messages and very polite and understanding. They provided pictures throughout the designs and made sure we all agreed on the final design. I had to do a 2 person stone and reached out when a second family passed and they once again responded quickly and had it done in a timely manner. Would highly recommend them for any stones especially cause they have competitive pricing and the speed of there products and installation.
Emile Boules
I would like to share my great experience that I had with milestone. They are very reliable, honest and operate with integrity. I recommend them to anyone who is looking for such service .Ms. Helen always takes time to answer any questions I may have, provides me with all options available- from design and prices.God bless them all for helping people like me who needed help in such critical time.
Rose Wood
Timestone did a beautiful job on my father’s monument. I live out of state and did everything through email and text message. The stone was complete and delivered in a two week time frame and the price was right! It’s beautiful, Thank you. I recommend this company for your monument needs in Delaware county and surrounding areas.
Jessica Fries
Limestone monument was amazing. Helen was great. Beautiful work, great price and super fast. Highly recommend. Thank you again
Malinda Olivera
I reached out to Timestone Monument to help with a stone for my beautiful mother. Timestone Monument was a blessing to me and my family, offering us the opportunity to pick out a stone and choose a design we wanted and loved. Thank you Timestone Monument for your service and a beautiful stone for my dear mother!
Marilyn Reyes
Great customer service, everyone was very friendly and helpful at my time of need. Service time was also very speedy.
Nolan Bowers
I cannot thank TimeStone Monument enough for the incredible job they’ve done for my mother’s grave stone. To know that even in the most difficult time in my life I was able to have this process be so detailed to the importance of my family and also be so affordable which meant less stress. It’s just a level of gratitude I will never be able to fully express. Thank You Helen and TimeStone Monument 🙏🏽
CeeCee Jones
I used Timestone Monument for purchasing a headstone for my mom. Helen took time to listen to what I needed and showed me a variety of tombstones to choose from and which would sustain thru all types of weather. Thank you Helen for helping me with one of the most difficult parts of life’s journey.
AlinaJay87
Helen was extremely helpful and very attentive to details and our family needs. Our mother's headstone turned out so beautiful! Words can't express our gratitude. Thank you!
Joanne Butler
Helen was very accommodating and extremely professional. She was kind and wanted to make sure that I got exactly what I wanted. Highly recommended! Thanks so much for the beautiful headstone for our Mom.
Stefan Dolgert
Timestone was very easy to work, at a very difficult time in our life, even though we had a somewhat complicated design and couldn’t conduct any business in-person. They were prompt, professional, and created a beautiful headstone that is a fitting memorial to our family members.
Jackie Wright
Great experience and very professional fro. The moment we walked in to the very end.Communication. On every aspect and the tombstone was exactly as we ordered. Helen was accommodating in making modifications just before finalization.Also very reasonably priced.
lawanda bynum
I will like to thank Helen and Timestone Monurment staff for all of there help. They was very helpful ,friendly ,kind and caring. Helen let me no everything that they was doing.I appreciate everything. Timestone Monurment are amazing. Thank you again
Reese Bell
I am giving Timestone Monument 5 stars because that's just what they deserve my big brother passed away August 30, 2023 and in the early part of this year 2024 my Family & I went to have a consultation by way of recommendations from a family friend we spoke with Mrs Helen who was extraordinary, she was soft spoken and very compassionate she provided comfort and peace of mind by way of listening to our hearts desires for our dearly departed in addition worked with us on a payment arrangement absolutely no pressure & no stress for that we are forever greatful in closing Timestone Monument did an absolute professional beautiful job on our love one die(headstone) & base we highly recommend them to one and all in their time of bereavement thanks again Timestone Monument may the heavens always smile upon you 🙏💐🥰
sharonda miller
Very kind and patient business very helpful and pretty reasonable
tony marino
I’m from Houston tx. They did a fantastic job. I was a little worried about trusting a company without going in first but they did all the work as promised. Done the whole deal through phone and email. Would highly recommend.
Debra Cox
Great customer service, and it did not take long for the product to be completed and installed on the gravesite.
Sharon Abney
Helen is very professional and caring. She helped me create my husband's headstone last year and my mom's this year. Timestone is very reasonable and it only takes about a month to receive your order.I highly recommend them !!
Adilah
Very good service, efficient communication and fast placement. I highly recommend them, Ask for Helen she’s the best!!!!!
Kelvin corbitt
I was all the way in SC and they did everything to help me get my father's headstone and place in the correct gravesite in Philadelphia. They go above and beyond for you as a customer I would most def recommend for others to use this service if you're in Philadelphia area or not and need work done in the area these are your people!!!😊
Bridget Daudier
Excellent customer service! Extremely impressed with the quality of care and detail during such a difficult time.
Terece Torquato
Horrible, very unprofessional. I called to schedule my mothers headstone engraving of her death date in January 2023 for Mother's Day weekend, I sent a picture of the gravestone and was given a quote of $200 to engrave the date. I called to confirm in April 2023 and again sent a picture of the headstone and again confirmed the cost of $200. Helen reported she would call before Mother's Day Weekend 2023 to confirm the time. I called the Thursday before Mother's day and Helen reported that she could not engrave the headstone, that it is "too old". It is only 6 years old. Then she called back and reported that they could "try" to do it, but it would cost another $100 for a total of $300, but thought the gravestone was too far away from the parking lot and if they came out and couldn't do it, I would still owe them $100 travel fee. I, as well as friends and family are supposed to be coming in from out of town for the engraving and visiting my mothers gravesite, but Timestone Monument ruined that. Very, very unprofessional, I do not recommend.
Carolyn Miles
Timestone Monument did a excellent job with my mother's gravestone. The service was great and the stone was beautiful. It was delivered in a timely manner. I was very pleased with their kind and compassionate communication. I would highly recommend this company.
T White
I want to thank Helen and Timestone Monument for the service they provided my family in our time of bereavement. The death of our loved one was unexpected. Helen and her staff took their time and provided me many options in the selection of the marker, engraving and embellishment. Their kindness, empathy and professionalism made a difficult task bearable. Their fee is commendable for the service they provide; they handled everything from start to finish. I highly recommend Timestone Monument.
Eduard Papa
I contacted Timestone Monument for my grandfather's headstone and I am fully satisfied with their service and quality of their craftsmanship. I worked with Helen who was already knowledgeable of the rules of the cemetery, provided different options and offered a reasonable price compared to other monument shops in the area. Helen managed the paperwork and communication with the cemetery, was very responsive, and completed the monument with very high quality and on time. Thank you!
Terrell Cobb
If you need a headstone for your loved one please go to this place they were excellent Helen was great the stone was in the ground within a month they are the fastest around and they have the best quality please go here you will not regret it
Vernay Canty
Staff was helpful and stone was places within weeks. It is beautiful and perfectly done. My mom’s memory lives on. Wish I could post a picture but I don’t want to share private information.
Marjorie Campbell
Helen is true professional. She was very understanding and caring during my time of grief. She was very reasonable and does not try to take advantage. My father’s head stone is such a stand out in the cemetery. Best monuments in town…Thank you so much Helen.
Shonda Leach
This company has been nothing short of amazing assisting me in my time of need. Helen was very knowledgeable and kept me updated on all progress with the Headstone from start to finish. I even knew when the install would happen. Thank you so much for helping me in my time of need.
Thang Song
We are deeply grateful for the outstanding service provided by The Timestone monument, during a difficult time for our family. Their team demonstrated remarkable sensitivity and accommodation following the sudden loss of our loved one. Their professionalism brought us comfort, ensuring timely and efficient service without delay. Regular updates kept us informed, reflecting their utmost care throughout. Their compassion and dedication made a significant difference, and we couldn't be happier with their exceptional support. Thank you sincerely for everything. God bless you all.
Pamela Seabrook
Timestone monuments staff (Helene etc..) are the best in the business. They made my stone from scratch and it came out amazing. They made the whole process super easy. They are very professional and knowledgeable about their profession !! I give them 10 out of 10 stars !!
Brenda Andrews
Thank you Timestone Monuments. Helen you were amazing from start to finish of the beautiful stone for our son's resting place. Again thank you for working so diligently with us. You are so appreciated 💛💗
A K
Be aware!Not the cheapest!Not the fastest!For English speaking clients, there is definitely an English barrier. Hard to make sure if she understands what you’re requesting. There is small chance you get what you want.Update:After a few months they fixed what they did wrong.
keith rollins
Helen Dong services was amazing she was very helpful patient with the design of my mother's head stone she was helpful with helping find my mother's plot number also with the paper work that was needed for the grave site her delivery time for getting the head stone made and set was excellent I would highly recommend her service
Karena Bradley
Great experience during a tough grieving moment. Helen was very patient and compassionate about what we wanted and worked hard to fulfil our request. Her hard work and attention to detail allowed her to customize our lost loved one tombstone in the unique way in which they lived, in addition to keeping their memories alive. Communication was great as well!! Always available to answer questions. Definitely, will recommend!!! Thank you! 😊
Ito. iko
I am taking this moment to express my sincere gratitude and complete satisfaction with the service and personnel at Timestone Monument. The store is very convenient to stop by and the company has lots of headstones in stock for us to select. The headstone design is beautiful and professional. They offer the customization services and make any small changes to ensure the stone looks perfect. From start to finish they handled everything we could have wanted and/or needed during this difficult time. With pride and dignity we were able to put our beloved father to rest! Thank you again for the endless support! God Bless!
Rachelle Bost
Great service very personable and helped me choose the perfect headstone for my father. Thank you very much no stress at all.
Shawne
Although under sad circumstances, I have the pleasure of writing this review. My mom passed in February. I'm in NY everything was completed by phone and text. Everyone was trying to convince me to buy a headstone locally but it was way out of my budget. I also didn't want to skimp on quality. I searched online which is the better route if you want to save money, make sure to get three estimates and also make sure the cemetary does business with the installer and that they have liability insurance. Ms. Dong was extremely nice and patient I sent her a picture of what I wanted and the measurements that was allowed. She would send back a draft and we went back and forth from there if any changes needed to be made. the final view it must be approved by me before they start which was awesome. I paid in full March 8th its now may 2nd and everything is ready and soon an install date will be scheduled'. I'm so happy with Timestone Services the quality and customer service was outstanding. Im so happy i found them on the internet. Give them a call you won't be sorry.
Jeff Butler
No issues encountered. At a fair price the headstone was made according to the agreed designed and delivered to the cemetery in a timely matter.
Debra Kimble
My husband’s stone is beautiful. Every detail is perfect and they were very understanding about my questions and concerns.Debbi K
Enez Felder
I worked with Sean, he's did great. He understood everything I was trying to accomplish. He made it a easy process for me considering I did everything over the Internet and phone because I live in Maryland. The price was the lowest I found in the area and my stone was made in less than 48 hours. Thanks again Sean.
Loving Me
I am giving a 5 star review. Helen is wonderful from calls to text she is always here for you during this tough time in your life. Making it easy to find something beautiful and in your budget. She helped this process go so smooth I thank you so much after losing a loved one it's hard to focus I thank you again ❤️ 🙏
Rose Wood
Timestone did a beautiful job on my father’s monument. I live out of state and did everything through email and text message. The stone was complete and delivered in a two week time frame and the price was right! It’s beautiful, Thank you. I recommend this company for your monument needs in Delaware county and surrounding areas.
Jessica Fries
Limestone monument was amazing. Helen was great. Beautiful work, great price and super fast. Highly recommend. Thank you again
Malinda Olivera
I reached out to Timestone Monument to help with a stone for my beautiful mother. Timestone Monument was a blessing to me and my family, offering us the opportunity to pick out a stone and choose a design we wanted and loved. Thank you Timestone Monument for your service and a beautiful stone for my dear mother!
Marilyn Reyes
Great customer service, everyone was very friendly and helpful at my time of need. Service time was also very speedy.
Nolan Bowers
I cannot thank TimeStone Monument enough for the incredible job they’ve done for my mother’s grave stone. To know that even in the most difficult time in my life I was able to have this process be so detailed to the importance of my family and also be so affordable which meant less stress. It’s just a level of gratitude I will never be able to fully express. Thank You Helen and TimeStone Monument 🙏🏽
CeeCee Jones
I used Timestone Monument for purchasing a headstone for my mom. Helen took time to listen to what I needed and showed me a variety of tombstones to choose from and which would sustain thru all types of weather. Thank you Helen for helping me with one of the most difficult parts of life’s journey.
AlinaJay87
Helen was extremely helpful and very attentive to details and our family needs. Our mother's headstone turned out so beautiful! Words can't express our gratitude. Thank you!
Joanne Butler
Helen was very accommodating and extremely professional. She was kind and wanted to make sure that I got exactly what I wanted. Highly recommended! Thanks so much for the beautiful headstone for our Mom.
Stefan Dolgert
Timestone was very easy to work, at a very difficult time in our life, even though we had a somewhat complicated design and couldn’t conduct any business in-person. They were prompt, professional, and created a beautiful headstone that is a fitting memorial to our family members.
Jackie Wright
Great experience and very professional fro. The moment we walked in to the very end.Communication. On every aspect and the tombstone was exactly as we ordered. Helen was accommodating in making modifications just before finalization.Also very reasonably priced.
lawanda bynum
I will like to thank Helen and Timestone Monurment staff for all of there help. They was very helpful ,friendly ,kind and caring. Helen let me no everything that they was doing.I appreciate everything. Timestone Monurment are amazing. Thank you again
Reese Bell
I am giving Timestone Monument 5 stars because that's just what they deserve my big brother passed away August 30, 2023 and in the early part of this year 2024 my Family & I went to have a consultation by way of recommendations from a family friend we spoke with Mrs Helen who was extraordinary, she was soft spoken and very compassionate she provided comfort and peace of mind by way of listening to our hearts desires for our dearly departed in addition worked with us on a payment arrangement absolutely no pressure & no stress for that we are forever greatful in closing Timestone Monument did an absolute professional beautiful job on our love one die(headstone) & base we highly recommend them to one and all in their time of bereavement thanks again Timestone Monument may the heavens always smile upon you 🙏💐🥰
sharonda miller
Very kind and patient business very helpful and pretty reasonable
tony marino
I’m from Houston tx. They did a fantastic job. I was a little worried about trusting a company without going in first but they did all the work as promised. Done the whole deal through phone and email. Would highly recommend.
Debra Cox
Great customer service, and it did not take long for the product to be completed and installed on the gravesite.
Sharon Abney
Helen is very professional and caring. She helped me create my husband's headstone last year and my mom's this year. Timestone is very reasonable and it only takes about a month to receive your order.I highly recommend them !!
Adilah
Very good service, efficient communication and fast placement. I highly recommend them, Ask for Helen she’s the best!!!!!
Kelvin corbitt
I was all the way in SC and they did everything to help me get my father's headstone and place in the correct gravesite in Philadelphia. They go above and beyond for you as a customer I would most def recommend for others to use this service if you're in Philadelphia area or not and need work done in the area these are your people!!!😊
Bridget Daudier
Excellent customer service! Extremely impressed with the quality of care and detail during such a difficult time.
Terece Torquato
Horrible, very unprofessional. I called to schedule my mothers headstone engraving of her death date in January 2023 for Mother's Day weekend, I sent a picture of the gravestone and was given a quote of $200 to engrave the date. I called to confirm in April 2023 and again sent a picture of the headstone and again confirmed the cost of $200. Helen reported she would call before Mother's Day Weekend 2023 to confirm the time. I called the Thursday before Mother's day and Helen reported that she could not engrave the headstone, that it is "too old". It is only 6 years old. Then she called back and reported that they could "try" to do it, but it would cost another $100 for a total of $300, but thought the gravestone was too far away from the parking lot and if they came out and couldn't do it, I would still owe them $100 travel fee. I, as well as friends and family are supposed to be coming in from out of town for the engraving and visiting my mothers gravesite, but Timestone Monument ruined that. Very, very unprofessional, I do not recommend.
Jauivanna Briggs
My experience with Mrs. Helen was pleasant at an unpleasant time she made it very easy and quick. Timestone had my ssf ons headstone installed in three weeks. Thank you so much Mrs. Helen and everyone at tombstone monument
Emily Rus
Very kind and helpful staff. Many options available and they also have most of the options in stock. Shawn helped me with the selection, and walked me through every aspect I need to know. It's smooth and pleasant experience. So thankful that I get the headstone exactly as I wanted it just in 10 days. Highly recommend!
Barbara Carr-Knox
I am very happy and satisfied with my husband’s plaque, it’s beautiful exactly what I wanted, they also did my dad and my brothers!!very professional business
Caziyah Davis
great customer service , employees go above and beyond to make sure the customers are satisfied!! sean went to great measures to make sure my stone was installed on my requested date even in a rain storm! affordable pricing and great work ! love them!!
Daminca Overton
Timestone monument does wonderful work and they have reasonable prices. My family was very pleased.....
Robin Robinson
This place was absolutely wonderful,they were very patient and kind. They gave us everything we wanted and more for a good price. I would recommend them to anyone looking for good quality and good customer service. They did my mom's tombstone beautifully everyone who saw was highly impressed .
Shanelle Cooper
Perfect customer service! So understanding and willing to work with you! Great communication! Helen made this process so easy and stress free!
Jahaan Lee
I used TImestone Monument for my mother in laws tombstone. They were so helpful and efficient. Everything was done and installed within a month. Thank you so much for everything!
chinita Yi
They did great job and we all love your work. I appreciated everything you did for us .
vincent hailey
Consideration for loss of wife and performance of staff appreciated 🌹
A K
Be aware!Not the cheapest!Not the fastest!For English speaking clients, there is definitely an English barrier. Hard to make sure if she understands what you’re requesting. There is small chance you get what you want.Update:After a few months they fixed what they did wrong.
keith rollins
Helen Dong services was amazing she was very helpful patient with the design of my mother's head stone she was helpful with helping find my mother's plot number also with the paper work that was needed for the grave site her delivery time for getting the head stone made and set was excellent I would highly recommend her service
Karena Bradley
Great experience during a tough grieving moment. Helen was very patient and compassionate about what we wanted and worked hard to fulfil our request. Her hard work and attention to detail allowed her to customize our lost loved one tombstone in the unique way in which they lived, in addition to keeping their memories alive. Communication was great as well!! Always available to answer questions. Definitely, will recommend!!! Thank you! 😊
Ito. iko
I am taking this moment to express my sincere gratitude and complete satisfaction with the service and personnel at Timestone Monument. The store is very convenient to stop by and the company has lots of headstones in stock for us to select. The headstone design is beautiful and professional. They offer the customization services and make any small changes to ensure the stone looks perfect. From start to finish they handled everything we could have wanted and/or needed during this difficult time. With pride and dignity we were able to put our beloved father to rest! Thank you again for the endless support! God Bless!
Rachelle Bost
Great service very personable and helped me choose the perfect headstone for my father. Thank you very much no stress at all.
Shawne
Although under sad circumstances, I have the pleasure of writing this review. My mom passed in February. I'm in NY everything was completed by phone and text. Everyone was trying to convince me to buy a headstone locally but it was way out of my budget. I also didn't want to skimp on quality. I searched online which is the better route if you want to save money, make sure to get three estimates and also make sure the cemetary does business with the installer and that they have liability insurance. Ms. Dong was extremely nice and patient I sent her a picture of what I wanted and the measurements that was allowed. She would send back a draft and we went back and forth from there if any changes needed to be made. the final view it must be approved by me before they start which was awesome. I paid in full March 8th its now may 2nd and everything is ready and soon an install date will be scheduled'. I'm so happy with Timestone Services the quality and customer service was outstanding. Im so happy i found them on the internet. Give them a call you won't be sorry.
Jeff Butler
No issues encountered. At a fair price the headstone was made according to the agreed designed and delivered to the cemetery in a timely matter.
Debra Kimble
My husband’s stone is beautiful. Every detail is perfect and they were very understanding about my questions and concerns.Debbi K
Enez Felder
I worked with Sean, he's did great. He understood everything I was trying to accomplish. He made it a easy process for me considering I did everything over the Internet and phone because I live in Maryland. The price was the lowest I found in the area and my stone was made in less than 48 hours. Thanks again Sean.
Loving Me
I am giving a 5 star review. Helen is wonderful from calls to text she is always here for you during this tough time in your life. Making it easy to find something beautiful and in your budget. She helped this process go so smooth I thank you so much after losing a loved one it's hard to focus I thank you again ❤️ 🙏
Stephanie Mcfadden
They were very professional and patient. I would recommend them to family and friends it was a a pleasure to work with them.
Annette Godwin
🙏🏽 thank you for your services everyone appreciate you and your company help, for the wonderful headstone memories
Lola Ruff
They did a Wonderful job on my son headstonesI was very Pleased thank you very much
董国英
This company's service is very good. It only took two weeks from setting up the monument to installing it, which was very fast. We are very satisfied with the design and production, and the price is very reasonable.
Duo Cuties
Lady Carlton
robert baxter
samichh