Customer Reviews Summary
Molden Funeral Chapel has received mixed reviews, with many praising the compassionate service and professionalism of staff members like Rikki and Wendy. However, there are significant concerns regarding transparency in pricing and the handling of cremation services, with some customers reporting poor communication and dissatisfaction with the facilities.
Annette Stovet
Rikki from Molden was the most wonderful person to me through everything. She is caring and patient. She follows through on everything. She even followed up to make sure everything was fine. She made my experience very easy and smooth. She walked me through everything. She made sure the arrangements were perfect from the flowers, to the military honors, to the video and portrait. She was a Godsend to me. Molden is so very lucky to gave her. Thank you Rikki. Thank you Molden.
Kathleen Robey
I want to "Thank " Molden Funeral Chapel for providing exceptional services for my son's father who passed away unexpectedly April.The Children involved are a part of a blended family with many different dynamics.The service provided was handled professionally as well as with love and care for everyone involved.Enrichetta and Rose did a great job. Enrichetta continued to provide support as needed.I highly recommend Molden Funeral Chapel.
Rhiana Keister
Just a public service message: Molden funeral home is NOT owned by The Moldens anymore. Do not go there! We had a death in the family on April 12. They told us it would be about a week. We tried to call them for 2 weeks with no answer or call back. We finally got in touch with a human on this past Friday and they never called to let us know that we could pick up the cremains. They have also lost important paperwork and we STILL do not have death certificates. DO NOT USE MOLDEN FUNERAL HOME! The new company kept the name, not the service or caring that was synonymous with it.
Jen Oettel
Molden Funeral Chapel has delivered exceptional service for our family over several decades. Most recently for our brother. We were on a tight schedule and obviously grief stricken, Gary and his team were able to accommodate our wishes in a very short timeframe. Gary was both professional and personable whenever dealing with me or my family. Great service is hard to find these days, Gary and his team came through for us.