Customer Reviews Summary
Chartiers Custom Pet Cremation, led by Deb, is highly praised for its compassionate service and personalized care during the difficult time of losing a pet. Many reviews highlight the thoughtful touches in the cremation process, including beautiful urns and keepsakes, as well as the transparent pricing options available. However, there are a few negative experiences regarding customer service and pricing concerns that some customers have raised.
Chelsey Stewart
Such a sweet and caring experience from start to finish. Ms Deb was such a pleasure! If you have questions how the end of life process works, she’s more than happy to kindly walk you through each step without overwhelming.
Jacqui's Art, Crystal & Gem Emporium
I found Chartiers Custom Pet Cremation here on Google after my beloved kitty passed away. Deb was great through the entire process, always with kindness and compassion. There are many pricing options, which I appreciated. The remains were returned in a cloth with an artificial rose and a bunch of his fur. I was able to select the colors of both the cloth and flower. She also gave a certificate with a beautiful poem and custom note. Thank you Deb for making a difficult situation easy and for all of the extra touches! There is also a wide selection of urns and memorial pieces available.
Michele Laubham
Deb is absolutely fantastic I highly recommend her if you have to go through the inevitable process of losing and deciding to cremate your pet.She let us have a sweet goodbye ceremony when we brought our pets to her after a tragic unexpected loss of 2 dogs within 3 months….she even sat to talk with us and sent us some videos to help cope with our grief.5 stars - amazing person inside and out.
Ashlyn Lutton
Deb was so kind and so great. She worked with us around our schedules in order to do what we needed. I have never lost a pet before, especially this way and Deb made such a troubling experience very comforting and made sure I understood her business and every step of the process. I knew immediately my fur baby was is great hands. I definitely recommend utilizing Deb’s services. She is an amazing person with a heart of gold and I can tell she really cares about the work she does. I truly cannot thank her enough for taking care of us during our time of need.Thank you Deb!-Twin’s humans
Chelsey Stewart
Such a sweet and caring experience from start to finish. Ms Deb was such a pleasure! If you have questions how the end of life process works, she’s more than happy to kindly walk you through each step without overwhelming.
Jacqui's Art, Crystal & Gem Emporium
I found Chartiers Custom Pet Cremation here on Google after my beloved kitty passed away. Deb was great through the entire process, always with kindness and compassion. There are many pricing options, which I appreciated. The remains were returned in a cloth with an artificial rose and a bunch of his fur. I was able to select the colors of both the cloth and flower. She also gave a certificate with a beautiful poem and custom note. Thank you Deb for making a difficult situation easy and for all of the extra touches! There is also a wide selection of urns and memorial pieces available.
Michele Laubham
Deb is absolutely fantastic I highly recommend her if you have to go through the inevitable process of losing and deciding to cremate your pet.She let us have a sweet goodbye ceremony when we brought our pets to her after a tragic unexpected loss of 2 dogs within 3 months….she even sat to talk with us and sent us some videos to help cope with our grief.5 stars - amazing person inside and out.
Ashlyn Lutton
Deb was so kind and so great. She worked with us around our schedules in order to do what we needed. I have never lost a pet before, especially this way and Deb made such a troubling experience very comforting and made sure I understood her business and every step of the process. I knew immediately my fur baby was is great hands. I definitely recommend utilizing Deb’s services. She is an amazing person with a heart of gold and I can tell she really cares about the work she does. I truly cannot thank her enough for taking care of us during our time of need.Thank you Deb!-Twin’s humans
Tracy A
I lost my very first pet and Chartiers Custom Pet Cremation provided so much support and care. I just attended my first Pet Memorial Sunday, and I was blown away by the event. You can tell that Debbie, and her team really care about all of our pets and us. I was so thankful for attending such a beautiful event and pay tribute to my beloved dog. Thank you for all that you do.
Jenn
I would really like to give more than 5 stars. Back in Sept. of 2021 she took care of my husbands dog Sparky and we were very happy. This was my first pet to have cremated, Deb walked me through the process giving me plenty of time to understand and explained everything with me. Then two weeks ago when my dog, Sadie passed unexpectedly I knew exactly where I was going. Again Deb gave me time and explained the processes. Hoping to not have to go through this again for a long time, but I will be going back to Deb again.
Jess Wilkeson
I am still absolutely devastated by the loss of my dog, Juno. He was diagnosed with aggressive cancer and we lost him soon after and much quicker than the prognosis. He was my best friend and I would do anything for him. So when it came to making his final arrangements, I really wanted to make sure it was handled with care, compassion and trust that our dog would be handled lovingly. -- We first had to arrange for in-home euthanasia (Service provider: Lap of Love) so we called Deb and asked how her process worked and how much time notice she needed. She was able to come to our home after the arranged appointment and pick him up, which was about 24 hours after contacting her. -- Unfortunately this was during covid times, so things were handled at a distance, which is understandable, but hard during such a difficult time. -- However, from the time she arrived, to the time we got him back I know he was handled with love and care. She took great care in the transportation of him, wrapping him up to protect him. She also handmade a custom bag in the color of our choice and fur rose to accompany his remains. He had a lot of fur colors and she was able to capture all of them in the rose. Everything was so meaningful and beautiful. -- I did end up unhooking the rose from the bag to place on top of his urn. It comes attached, which is also a very nice way to display. -- Thank you for everything, Deb. We really appreciate being able to trust in your services and know that you take great pride in caring for the animals you receive and being compassionate with their parents in such a difficult time.— Also the After Care series on grief is a much appreciated bonus.
Jing Zhao
We scheduled an attendant cremation. Deb did an amazing job to explain every detail during the cremation. The most important, our dog was treated nicely. Deb's place is very tidy and clean. We spent about four hours there feeling peaceful. Highly recommended.
Ivy Hartley
"Please, come in and feel at ease....You have found a pet cremation service whose goal and mission is to provide you with a comforting place during a very difficult time." An exact quote from Deb’s website. She proved differently today. I have had my pets cremated here in the past, two of them to be exact and have never had an experience like today after losing my kitten with almost no notice due to an untreatable medical condition. I gave her a call and explained that i was using the rest of my money (as an 18 year old) to have my cat put to sleep due to a saddle thrombus and that i don't get paid again for two days. i asked if she could hold her body there until i was paid and then i would pay in full and leave a tip. she replied "Its not my job to worry about your financial problems" and hung up with no further conversation. Luckily i found a place that will allow me to do this, but after finding that place i also realized Deb overcharges. When my last pet was cremated by her it was $160 for a group cremation and my pet came in a ziploc baggie. At the other place for $190 my baby is coming home in an actual urn. I am so incredibly grateful i did not bring my baby here and so incredibly disappointed that she was trusted with my last two. Please do not bring your pets here i promise she only wants your money she doesn't care about bringing you peace and having your pets remains forever.
Maureen Butor
I would NEVER go anywhere else than Chartiers! They are really unbelievable! The custom care given is impeccable and the personal touch is beyond words! Losing my pet was horrible after losing my spouse! But Deb and team were fantastic and so caring and the annual memorial service has left me speechless!!! What a fantastic group to surround you at your time of need! Thank you for your care and compassion!!! You guys are a blessing!!!
stephanie angelini
I recently had to make the heartbreaking decision to put my beloved cat of 17 years asleep due to cancer. I was given a couple choices by my veterinarian to use for cremation services and chose Chartiers Custom Pet Cremation. I called very early the morning after and was pleasantly surprised to speak with the owner Deb who immediately picked up the call put me at ease almost immediately talking me through the options. Deb advised the process may take up to two weeks due to the Christmas holiday. Three days later Deb called me to let me know my cat was ready for pickup because she wanted me to have my baby home for Christmas. I was speechless and thankful at the same time. The presentation of returning the remains included a beautiful handmade cloth keepsake that included a snippet of fur. Very pleased to say the least. I’m so thankful to find Deb and highly recommend her services.
J J
The bottom line is simply this: If you're ever in need of pet cremation services, you'd be a fool not to contact Deb at Chartiers Custom Pet Cremation.My parents utilized Chartiers Custom Pet Cremation in the past. They'd always commented how great an experience they had. It was one of those times where I filed the information in my head hoping I wouldn't need their services anytime soon.As it turned out, our rescue kitten passed away suddenly and unexpectedly. Saying we were traumatized is an understatement. We decided to call Chartiers Pet Cremation. Words cannot explain how thankful we are that we did. Deb and her services are absolutely remarkable. The level of compassion and professionalism exhibited by Deb (I believe she's the owner) was truly amazing.She was very accommodating, easy to communicate with, and she did exactly what she said she'd do. Absolutely worth every cent and we'd call them again without hesitation.
Debbie Cotts
We were devastated when he had to put our shepherd down. His size and hip issues made it impossible for us to take him to a vet's office, therefore we had to plan to have him put to sleep at home. We were very fortunate to have found Deb at Chartiers Custom Pet Cremation. Deb came to our home and took such loving care of our beloved boy. We didn't know what to expect or how the process work but we were very impressed watching Deb do her job. She made certain that everything was perfect and carefully with tenderness wrap our boy up. We carried him out to her vehicle which was a mini doggie hearse with peaceful music playing. Her compassion for our beloved pet was very heartwarming. We highly recommend Deb at Chartiers Custom Pet Cremation.
Kristy Holland
Deb’s work is beautiful, personal and thoughtful. She puts her heart into all she does from the moment you walk through her door. She is patient, caring, creative and flexible to meet the needs of the loss you have experienced. She takes the time to find out exactly what you are looking for and has so many options available so you find the perfect memorial for your cherished pet from start to finish. I couldn’t be more pleased and if I could give her 100 stars I would! This is Deb’s passion and her kindness and work reflect everything she does. Thank you Deb, I feel blessed to have you here during life’s unpredictable moments. Your caring spirit and creative work have far exceeded what I had expected.
Michelle Aliberto
I cannot find the words to convey how awesome Deb is. I took her my Guinea Pig: Jo and she did an amazing job. She treats our fur babies with such care and respect. She was so caring and understanding at the emotions of losing my beloved pet. I highly recommend her services. Its a truly heartfelt experience she provides during this difficult process.
Donna McCoy
Deb has been taking care of our furbabies for years. She is a remarkable person who cares deeply for every family who grieves the loss of their cherished family member. Deb's love and kindness is infectious, and I wouldn't trust anyone else to handle our babies' final arrangements.The compassion and understanding she's provided during our times of loss - Stella, Ruby, Pig, Waffles (and now our crazy guinea pig, Moo, who passed unexpectedly) has helped in ways that can't be expressed, but for which I am truly grateful.
Joseph Kaylor
Deborah is a wonderful and caring individual who takes great pride in her work! She makes a very difficult time more bearable with her kindness and professionalism!Chartiers Pet Cremation also offers a series of very helpful Aftercare lectures that are recorded to listen to at a time when one is ready. They are hosted by Veterinarians and Psychologists that have experience in the emotions we encounter from the loss of our special pets.My Juno was my once in a lifetime dog. I had never considered cremation in the past, but I wanted to memorialize her life as best I could. I am so pleased with the service that Deborah at Chartiers Custom Pet Cremation provided to us that I can highly recommend her!
Lisa Bordner
We just recently lost one of our furbabies and like 4 of them before her we entrusted her into Deb's loving care. We know that Deb will treat her like she is one of her own. She has always been so kind and supportive during these difficult and sad times. We wouldn't trust anyone else to take care of our "kids". Thank you, Deb.
Deborah Marx
It had been such a horrible time for me in making the decision to have my sweet girl, Chloe, euthanized. It was my vet that suggested calling Deb at CCPC; that she herself had used Deb's services when her own pets died. My story was not a simple one as Chloe had to be taken to the Health Department after. That was the hardest part of the whole process. I called Deb and she told me she would pick Chloe up at the Health Department and I would not have to do that. That she would also bring Chloe to me as I work full time and live on the other side of town. She was very sweet, soft spoken and compassionate. I was very pleased with the services and would not hesitate to use them again.
Sue Rauch
My beloved cat of 18.5 years crossed the Rainbow Bridge on 10/22/2017. In the past, my dogs were taken to the vet for their cremation. I wanted something more personal for Dappamonet. I found it here. My heartache was tremendous. Deb was very compassionate during all the arrangements. I picked him up today and was so happy to see how beautifully everything turned out. When that time happens again, I will not hesitate to entrust my beloved pet to Debs care again. Thank you Deb ❤️
Chelsey Stewart
Such a sweet and caring experience from start to finish. Ms Deb was such a pleasure! If you have questions how the end of life process works, she’s more than happy to kindly walk you through each step without overwhelming.
Jacqui's Art, Crystal & Gem Emporium
I found Chartiers Custom Pet Cremation here on Google after my beloved kitty passed away. Deb was great through the entire process, always with kindness and compassion. There are many pricing options, which I appreciated. The remains were returned in a cloth with an artificial rose and a bunch of his fur. I was able to select the colors of both the cloth and flower. She also gave a certificate with a beautiful poem and custom note. Thank you Deb for making a difficult situation easy and for all of the extra touches! There is also a wide selection of urns and memorial pieces available.
Michele Laubham
Deb is absolutely fantastic I highly recommend her if you have to go through the inevitable process of losing and deciding to cremate your pet.She let us have a sweet goodbye ceremony when we brought our pets to her after a tragic unexpected loss of 2 dogs within 3 months….she even sat to talk with us and sent us some videos to help cope with our grief.5 stars - amazing person inside and out.
Ashlyn Lutton
Deb was so kind and so great. She worked with us around our schedules in order to do what we needed. I have never lost a pet before, especially this way and Deb made such a troubling experience very comforting and made sure I understood her business and every step of the process. I knew immediately my fur baby was is great hands. I definitely recommend utilizing Deb’s services. She is an amazing person with a heart of gold and I can tell she really cares about the work she does. I truly cannot thank her enough for taking care of us during our time of need.Thank you Deb!-Twin’s humans
Tracy A
I lost my very first pet and Chartiers Custom Pet Cremation provided so much support and care. I just attended my first Pet Memorial Sunday, and I was blown away by the event. You can tell that Debbie, and her team really care about all of our pets and us. I was so thankful for attending such a beautiful event and pay tribute to my beloved dog. Thank you for all that you do.
Jenn
I would really like to give more than 5 stars. Back in Sept. of 2021 she took care of my husbands dog Sparky and we were very happy. This was my first pet to have cremated, Deb walked me through the process giving me plenty of time to understand and explained everything with me. Then two weeks ago when my dog, Sadie passed unexpectedly I knew exactly where I was going. Again Deb gave me time and explained the processes. Hoping to not have to go through this again for a long time, but I will be going back to Deb again.
Jess Wilkeson
I am still absolutely devastated by the loss of my dog, Juno. He was diagnosed with aggressive cancer and we lost him soon after and much quicker than the prognosis. He was my best friend and I would do anything for him. So when it came to making his final arrangements, I really wanted to make sure it was handled with care, compassion and trust that our dog would be handled lovingly. -- We first had to arrange for in-home euthanasia (Service provider: Lap of Love) so we called Deb and asked how her process worked and how much time notice she needed. She was able to come to our home after the arranged appointment and pick him up, which was about 24 hours after contacting her. -- Unfortunately this was during covid times, so things were handled at a distance, which is understandable, but hard during such a difficult time. -- However, from the time she arrived, to the time we got him back I know he was handled with love and care. She took great care in the transportation of him, wrapping him up to protect him. She also handmade a custom bag in the color of our choice and fur rose to accompany his remains. He had a lot of fur colors and she was able to capture all of them in the rose. Everything was so meaningful and beautiful. -- I did end up unhooking the rose from the bag to place on top of his urn. It comes attached, which is also a very nice way to display. -- Thank you for everything, Deb. We really appreciate being able to trust in your services and know that you take great pride in caring for the animals you receive and being compassionate with their parents in such a difficult time.— Also the After Care series on grief is a much appreciated bonus.
Jing Zhao
We scheduled an attendant cremation. Deb did an amazing job to explain every detail during the cremation. The most important, our dog was treated nicely. Deb's place is very tidy and clean. We spent about four hours there feeling peaceful. Highly recommended.
Ivy Hartley
"Please, come in and feel at ease....You have found a pet cremation service whose goal and mission is to provide you with a comforting place during a very difficult time." An exact quote from Deb’s website. She proved differently today. I have had my pets cremated here in the past, two of them to be exact and have never had an experience like today after losing my kitten with almost no notice due to an untreatable medical condition. I gave her a call and explained that i was using the rest of my money (as an 18 year old) to have my cat put to sleep due to a saddle thrombus and that i don't get paid again for two days. i asked if she could hold her body there until i was paid and then i would pay in full and leave a tip. she replied "Its not my job to worry about your financial problems" and hung up with no further conversation. Luckily i found a place that will allow me to do this, but after finding that place i also realized Deb overcharges. When my last pet was cremated by her it was $160 for a group cremation and my pet came in a ziploc baggie. At the other place for $190 my baby is coming home in an actual urn. I am so incredibly grateful i did not bring my baby here and so incredibly disappointed that she was trusted with my last two. Please do not bring your pets here i promise she only wants your money she doesn't care about bringing you peace and having your pets remains forever.
Maureen Butor
I would NEVER go anywhere else than Chartiers! They are really unbelievable! The custom care given is impeccable and the personal touch is beyond words! Losing my pet was horrible after losing my spouse! But Deb and team were fantastic and so caring and the annual memorial service has left me speechless!!! What a fantastic group to surround you at your time of need! Thank you for your care and compassion!!! You guys are a blessing!!!
Bob D
This was one of the hardest times in our lives. Our Bonnie Dog meant the world to our family. We called Deb early on a Sunday morning. She was so very sweet and came to our home. She went over everything with us. Explained each and every step. She took such good care of Bonnie. Bonnie was taken away in her vehicle with dignity. One of our kids was off at college and couldn’t be home until the next day. On Monday, we all went to her store and she let us say our final goodbyes to Bonnie. Bonnie looked at peace. No one wants to ever say goodbye to their family pets. Bonnie wasn’t just a dog, she was family. Deb understood this and made sure Bonnie was cared for. We would highly recommend Deb with 10 stars. Thank you Deb for caring for our Bonnie Dog during this difficult time.
Jenn Buzzatto
I couldn’t speak highly enough of Chartiers Custom Pet Cremation. This is a one-woman business, and she sure does run it exceptionally well. She was so compassionate and gentle when she came to pick up my beloved dog, Sutton. And when I went to pick up his ashes, she spoke so thoughtfully— the urn was beautiful, the fur and carnation a heartfelt touch. Truly, she made this process as easy and kind as it could be.
Barbara R
My wonderful cat, Hannah, died while I was on vacation and out of the country. I was devastated. I didn't know what to do. My sister and friend helped me decide to have her cremated. I'm so glad that my friend had used Chartiers Custom Pet Cremation. Deb was so sympathetic and caring. There were several categories to choose from that were affordable. I was grateful for her understanding. When I received Hannah's remains I felt at peace. Thank you Deb for everything.
Benefit Pittsburgh Alumnae Panhellenic
Losing our dog Luigi was a very sad experience. He was a Mastiff. Debbie came to our home that evening. She brought a sense of calm, respect and dignity for our angel dog. She met me in 48 hours with his ashes. She had them presented in a beautiful way. She listens to you and your wishes, I HIGHLY recommend Debbie and Chartiers Custom Pet Cremation. It is a part of life's circle each pet owner experiences. It is how you remember the final details. Debbie is the best!
Jacqueline Rutledge
Deb at Chartiers Custom Pet Cremation was so kind and professional, She took such good care of my sweet Dog Remmy. Remmy's remains were ready when promised and Deb followed up with me to make sure that my family and I were okay. I would highly recommend Chartiers Custom Pet Cremation to anyone.
Deidra Stepko
We are so very grateful for everything Deb has done for us after losing our beloved pup.
Joan Brown
Deb is the kindest, and most understanding person that you want to deal with in this situation. I have had her cremate my 2 dogs one 8years ago and one just last month. She does excellent work.
Dustin Emenhiser
No one wants to make this phone call, but I had to make this phone call while on vacation in Nashville (no peace or quiet around me). Our dog Rocky passed away suddenly due to his age, but it was unexpected regardless. My Mother and our kids were there to witness and I needed someone out there as soon as possible to help. I reached out at 9:30 at night not expecting to get an answer, but was pleasantly surprised to speak with someone immediately. Options were presented to us and we worked through the details the best we could with a loud environment and the whole process went exactly as described. It hurt us so much to not be there for Rocky, but I must say that I trust he was in very good hands as all the other reviews have shown. THANK YOU for being so prompt and willing to help us in such a bad situation. THANK YOU for your care of Rocky.
Kenneth Kirk
Our little puppy Lucca was treated with great love and dignity as were we when we came to claim her. We would recommend Deb to anyone who has lost a beloved pet.
Robin Khouri
Deb did an amazing job with our beloved Tank. So compassionate and caring with us through the whole process. Thank you so much, Robin
stephanie angelini
I recently had to make the heartbreaking decision to put my beloved cat of 17 years asleep due to cancer. I was given a couple choices by my veterinarian to use for cremation services and chose Chartiers Custom Pet Cremation. I called very early the morning after and was pleasantly surprised to speak with the owner Deb who immediately picked up the call put me at ease almost immediately talking me through the options. Deb advised the process may take up to two weeks due to the Christmas holiday. Three days later Deb called me to let me know my cat was ready for pickup because she wanted me to have my baby home for Christmas. I was speechless and thankful at the same time. The presentation of returning the remains included a beautiful handmade cloth keepsake that included a snippet of fur. Very pleased to say the least. I’m so thankful to find Deb and highly recommend her services.
J J
The bottom line is simply this: If you're ever in need of pet cremation services, you'd be a fool not to contact Deb at Chartiers Custom Pet Cremation.My parents utilized Chartiers Custom Pet Cremation in the past. They'd always commented how great an experience they had. It was one of those times where I filed the information in my head hoping I wouldn't need their services anytime soon.As it turned out, our rescue kitten passed away suddenly and unexpectedly. Saying we were traumatized is an understatement. We decided to call Chartiers Pet Cremation. Words cannot explain how thankful we are that we did. Deb and her services are absolutely remarkable. The level of compassion and professionalism exhibited by Deb (I believe she's the owner) was truly amazing.She was very accommodating, easy to communicate with, and she did exactly what she said she'd do. Absolutely worth every cent and we'd call them again without hesitation.
Debbie Cotts
We were devastated when he had to put our shepherd down. His size and hip issues made it impossible for us to take him to a vet's office, therefore we had to plan to have him put to sleep at home. We were very fortunate to have found Deb at Chartiers Custom Pet Cremation. Deb came to our home and took such loving care of our beloved boy. We didn't know what to expect or how the process work but we were very impressed watching Deb do her job. She made certain that everything was perfect and carefully with tenderness wrap our boy up. We carried him out to her vehicle which was a mini doggie hearse with peaceful music playing. Her compassion for our beloved pet was very heartwarming. We highly recommend Deb at Chartiers Custom Pet Cremation.
Kristy Holland
Deb’s work is beautiful, personal and thoughtful. She puts her heart into all she does from the moment you walk through her door. She is patient, caring, creative and flexible to meet the needs of the loss you have experienced. She takes the time to find out exactly what you are looking for and has so many options available so you find the perfect memorial for your cherished pet from start to finish. I couldn’t be more pleased and if I could give her 100 stars I would! This is Deb’s passion and her kindness and work reflect everything she does. Thank you Deb, I feel blessed to have you here during life’s unpredictable moments. Your caring spirit and creative work have far exceeded what I had expected.
Michelle Aliberto
I cannot find the words to convey how awesome Deb is. I took her my Guinea Pig: Jo and she did an amazing job. She treats our fur babies with such care and respect. She was so caring and understanding at the emotions of losing my beloved pet. I highly recommend her services. Its a truly heartfelt experience she provides during this difficult process.
Donna McCoy
Deb has been taking care of our furbabies for years. She is a remarkable person who cares deeply for every family who grieves the loss of their cherished family member. Deb's love and kindness is infectious, and I wouldn't trust anyone else to handle our babies' final arrangements.The compassion and understanding she's provided during our times of loss - Stella, Ruby, Pig, Waffles (and now our crazy guinea pig, Moo, who passed unexpectedly) has helped in ways that can't be expressed, but for which I am truly grateful.
Joseph Kaylor
Deborah is a wonderful and caring individual who takes great pride in her work! She makes a very difficult time more bearable with her kindness and professionalism!Chartiers Pet Cremation also offers a series of very helpful Aftercare lectures that are recorded to listen to at a time when one is ready. They are hosted by Veterinarians and Psychologists that have experience in the emotions we encounter from the loss of our special pets.My Juno was my once in a lifetime dog. I had never considered cremation in the past, but I wanted to memorialize her life as best I could. I am so pleased with the service that Deborah at Chartiers Custom Pet Cremation provided to us that I can highly recommend her!
Lisa Bordner
We just recently lost one of our furbabies and like 4 of them before her we entrusted her into Deb's loving care. We know that Deb will treat her like she is one of her own. She has always been so kind and supportive during these difficult and sad times. We wouldn't trust anyone else to take care of our "kids". Thank you, Deb.
Deborah Marx
It had been such a horrible time for me in making the decision to have my sweet girl, Chloe, euthanized. It was my vet that suggested calling Deb at CCPC; that she herself had used Deb's services when her own pets died. My story was not a simple one as Chloe had to be taken to the Health Department after. That was the hardest part of the whole process. I called Deb and she told me she would pick Chloe up at the Health Department and I would not have to do that. That she would also bring Chloe to me as I work full time and live on the other side of town. She was very sweet, soft spoken and compassionate. I was very pleased with the services and would not hesitate to use them again.
Sue Rauch
My beloved cat of 18.5 years crossed the Rainbow Bridge on 10/22/2017. In the past, my dogs were taken to the vet for their cremation. I wanted something more personal for Dappamonet. I found it here. My heartache was tremendous. Deb was very compassionate during all the arrangements. I picked him up today and was so happy to see how beautifully everything turned out. When that time happens again, I will not hesitate to entrust my beloved pet to Debs care again. Thank you Deb ❤️
S W
Such a great place during a sad time for our family! The owner was very responsive, compassionate, and empathetic. Highly Recommended for those looking to have cremation services for their beloved pets from someone professional. THANK YOU!
Shelly Free
Thank you Deb for everything you have done for our family. Your empathy and compassion was exactly what we needed in our difficult time. Thank you for your taking such good care of our fur baby!
leah becker
First pet I've ever been thru this before with, saw deb had great reviews and I agree!! Very compassionate and I'm very pleased with her work
Bobby Herring
This place is the worst business I have ever dealt with they said to bring our dog then when we got there they had left and would not come back very uncompasionate I would never refer anyone who loves their pet to use this place there are 100 more places that are very compassionate.... and this place is way over priced
Marg Bodnar
Deb was very caring, supportive and helpful during and after a very difficult time. I highly recommend her services.
sayo
Wonderful job. Very happy!
kimberly cannon
Deb was caring and pleasant during this sad time. I highly recommend her services.
Danielle Adrian
I've used them for years and they are always amazing. So caring, so accommodating.
Bill Dalesandro
Undesirable customer service and lacking compassion. Decided to use another provider.
nate liebau
Very pleasant experience at such a sad time. Very caring. 110% happy with the service!
Bob D
This was one of the hardest times in our lives. Our Bonnie Dog meant the world to our family. We called Deb early on a Sunday morning. She was so very sweet and came to our home. She went over everything with us. Explained each and every step. She took such good care of Bonnie. Bonnie was taken away in her vehicle with dignity. One of our kids was off at college and couldn’t be home until the next day. On Monday, we all went to her store and she let us say our final goodbyes to Bonnie. Bonnie looked at peace. No one wants to ever say goodbye to their family pets. Bonnie wasn’t just a dog, she was family. Deb understood this and made sure Bonnie was cared for. We would highly recommend Deb with 10 stars. Thank you Deb for caring for our Bonnie Dog during this difficult time.
Jenn Buzzatto
I couldn’t speak highly enough of Chartiers Custom Pet Cremation. This is a one-woman business, and she sure does run it exceptionally well. She was so compassionate and gentle when she came to pick up my beloved dog, Sutton. And when I went to pick up his ashes, she spoke so thoughtfully— the urn was beautiful, the fur and carnation a heartfelt touch. Truly, she made this process as easy and kind as it could be.
Barbara R
My wonderful cat, Hannah, died while I was on vacation and out of the country. I was devastated. I didn't know what to do. My sister and friend helped me decide to have her cremated. I'm so glad that my friend had used Chartiers Custom Pet Cremation. Deb was so sympathetic and caring. There were several categories to choose from that were affordable. I was grateful for her understanding. When I received Hannah's remains I felt at peace. Thank you Deb for everything.
Benefit Pittsburgh Alumnae Panhellenic
Losing our dog Luigi was a very sad experience. He was a Mastiff. Debbie came to our home that evening. She brought a sense of calm, respect and dignity for our angel dog. She met me in 48 hours with his ashes. She had them presented in a beautiful way. She listens to you and your wishes, I HIGHLY recommend Debbie and Chartiers Custom Pet Cremation. It is a part of life's circle each pet owner experiences. It is how you remember the final details. Debbie is the best!
Jacqueline Rutledge
Deb at Chartiers Custom Pet Cremation was so kind and professional, She took such good care of my sweet Dog Remmy. Remmy's remains were ready when promised and Deb followed up with me to make sure that my family and I were okay. I would highly recommend Chartiers Custom Pet Cremation to anyone.
Deidra Stepko
We are so very grateful for everything Deb has done for us after losing our beloved pup.
Joan Brown
Deb is the kindest, and most understanding person that you want to deal with in this situation. I have had her cremate my 2 dogs one 8years ago and one just last month. She does excellent work.
Dustin Emenhiser
No one wants to make this phone call, but I had to make this phone call while on vacation in Nashville (no peace or quiet around me). Our dog Rocky passed away suddenly due to his age, but it was unexpected regardless. My Mother and our kids were there to witness and I needed someone out there as soon as possible to help. I reached out at 9:30 at night not expecting to get an answer, but was pleasantly surprised to speak with someone immediately. Options were presented to us and we worked through the details the best we could with a loud environment and the whole process went exactly as described. It hurt us so much to not be there for Rocky, but I must say that I trust he was in very good hands as all the other reviews have shown. THANK YOU for being so prompt and willing to help us in such a bad situation. THANK YOU for your care of Rocky.
Kenneth Kirk
Our little puppy Lucca was treated with great love and dignity as were we when we came to claim her. We would recommend Deb to anyone who has lost a beloved pet.
Robin Khouri
Deb did an amazing job with our beloved Tank. So compassionate and caring with us through the whole process. Thank you so much, Robin
Austin Spicer
Erin Celata
Shawn R FitzGerald