Laurel Hill West & Laurel Hill Funeral Home

Pet Cremation in Bala Cynwyd, Pennsylvania

Empathetic Staff Well-Maintained Grounds Clear Pricing
Delayed Headstones Poor Communication Service Delays
4.6 64 reviews

Customer Reviews

Customer Reviews Summary

West Laurel Hill Cemetery is highly praised for its compassionate staff and beautiful, well-maintained grounds. Many reviewers highlight the empathetic service provided during difficult times, making the experience more bearable. However, there are concerns regarding communication and delays in service, particularly related to headstone orders.

Ken Bobst

Ken Bobst

3 months ago

Similar to Laurel Hill East without as much historical internment. It's a beautifully landscaped cemetery. This is worth the visit just for a relaxing walk across the lush and tree lined roadways. For exercise or fresh air it would be very nice. There are some famous people buried here just like the East side but not nearly as many. The caretakers building is worth a visit too. There is an old fashioned horse drawn carriage worth seeing and it's a good stop for water/restrooms.

Paul Gallanda

Paul Gallanda

3 weeks agoNew

This is a first-rate facility run by wonderful people. I had the good fortune to work with Patricia Quigley, one of the primary Funeral Directors there. From the moment that I had to make the initial call, she and her staff were kind, attentive to my needs, and supremely empathetic. They made an excruciatingly difficult situation as bearable and manageable as humanly possible, and I'm gratefulfrom the heart for their involvement and engagement.Thank you, Patricia and staff.

Eric Strauss

Eric Strauss

3 weeks agoNew

Sad that I have to write a bad review. I paid for a headstone for my mother in March of 2024 and in January of 2025 it is still not here. I have called and emailed Thomas Chamberlain over a half dozen times, he does not return my calls or give me any explanation. When trying to escalate to a manger, they say he is the only one who can access the file. Itโ€™s really unacceptable. Coming up on a two years since my motherโ€™s passing and still no marker. Itโ€™s a shame to be treated this way.

Angela Huc

Angela Huc

9 months ago

I received a call from a kind gentleman who apologized for the mixup. He found my acct. and promptly placed an order for my Dads dated plate. I feel so much better! He was very empathetic. Thanks for handling our families issue. Your kindness went a long way.

Business Hours & Maps

Sunday 10:00 - 14:00
Monday 8:00 - 16:30
Tuesday 8:00 - 16:30
Wednesday 8:00 - 16:30
Thursday 8:00 - 16:30
Friday 8:00 - 16:30
Saturday 9:00 - 15:00