Customer Reviews Summary
Friends Remembered, led by Dr. Justin Roach, has received overwhelmingly positive reviews for their compassionate and professional pet cremation services. Many customers praised the personalized care, transparent pricing, and the beautiful memorial options provided, including urns and paw prints. However, there was one notable negative review regarding a lack of professionalism in handling a deceased pet, which contrasts sharply with the majority of experiences shared.
Stacy Lyons
Thank you for taking care of my sweet girl Bella. We are very happy with the rock urn and her name plate. She will always be in her backyard. So thankful Dr. Melissa Roach was there to help our girl cross over the rainbow bridge.
Valarie Bogges
Justin was recommended by Paws at Peace and I am very pleased with his services offered and delivery.We lost our Suki unexpectedly due to a congenital kidney issue we were unaware of. She died just shy of being 6 years old and was a huge blow to our family. Having the compassion and understanding while we grieved will never be forgotten.He was clear in all options as well as pricing. We were a little extra with what we wanted which included a vial of hair, all four paw imprints, her nose print , an ink print of her paw, and an upgraded urn with her name engraved to remember her by.Everything listed was ready a week after she passed and payment with pick up was simple and easy. If this is a service you are in need of, I highly recommend using Justin’s services.
Heather Chester
Dr. Roach’s compassion and kindness was beautiful. To have never met our sweet girl Maysa and to take such good care of her and getting her returned home was really just above and beyond. It’s never an easy decision to say goodbye to your fur family member, but when you do and you’d like to bring them back home Friends Remembered and Dr.Roach are exceptional!!
M M
Dr. Justin Roach loves all pets. Dr. Roach is an Irish Wolfhound Dad. Dr. Mm Roach's wife is an Irish Wolfhound Mom. His entire family is in Pet Care. My dogs love him and likewise with Dr. Roach. Please understand you can ask your clinic to have Dr. Roach pick up your baby. He gives us a remarkable comfort level & mine are giants. You can't go wrong here.Maureen, Irish Wolfhound Mom.
Stacy Lyons
Thank you for taking care of my sweet girl Bella. We are very happy with the rock urn and her name plate. She will always be in her backyard. So thankful Dr. Melissa Roach was there to help our girl cross over the rainbow bridge.
Valarie Bogges
Justin was recommended by Paws at Peace and I am very pleased with his services offered and delivery.We lost our Suki unexpectedly due to a congenital kidney issue we were unaware of. She died just shy of being 6 years old and was a huge blow to our family. Having the compassion and understanding while we grieved will never be forgotten.He was clear in all options as well as pricing. We were a little extra with what we wanted which included a vial of hair, all four paw imprints, her nose print , an ink print of her paw, and an upgraded urn with her name engraved to remember her by.Everything listed was ready a week after she passed and payment with pick up was simple and easy. If this is a service you are in need of, I highly recommend using Justin’s services.
Heather Chester
Dr. Roach’s compassion and kindness was beautiful. To have never met our sweet girl Maysa and to take such good care of her and getting her returned home was really just above and beyond. It’s never an easy decision to say goodbye to your fur family member, but when you do and you’d like to bring them back home Friends Remembered and Dr.Roach are exceptional!!
M M
Dr. Justin Roach loves all pets. Dr. Roach is an Irish Wolfhound Dad. Dr. Mm Roach's wife is an Irish Wolfhound Mom. His entire family is in Pet Care. My dogs love him and likewise with Dr. Roach. Please understand you can ask your clinic to have Dr. Roach pick up your baby. He gives us a remarkable comfort level & mine are giants. You can't go wrong here.Maureen, Irish Wolfhound Mom.
L&D Mitchell
Justin really stepped up for us as we prepared to let our girl go. He stayed in touch and helped us to not worry as much about the process. I knew we could count on him. He has several beautiful options and sent my baby home with her paw print. He has the kind of service you hope to never need but so grateful when you do. Felt my baby was in the best hands. Would highly recommend his services for anyone who has to unfortunately go through a death of a pet.
Patrick Linse
Justin came into my life at a very low point in my life. My BBF for 18+ years passed away and I was lost. Justin took control understanding what I needed. And he hit it out of the park. Everything was perfect at a great price. Thank you Justin.
Christal McMillion
Justin/Friends Remembered has handled my daughters two year old cat after she tragically passed away coming out of anesthesia during a routine medical procedure. Needless to say my daughter was emotionally destroyed. He has most recently taken care of the final arrangements for my beloved Miss Kittie when she passed away peacefully in my arms at the age of 16 1/2. She lived a good, happy long life but it still hurts my heart to no end to not have my furry partner in crime by my side I didn't hesitate to call Friends Remembered first. As a former funeral director who has assisted hundreds of families in their human time of need, it is beyond comforting to know that I can call Friends Remembered and Justin will take care of my families furr babies with all the same respect and care as the best human funeral director I've ever known. I will never be able to thank Dr.Justin enough for the comfort and peace he has brought my family during heart breaking times.
Dylan N
We lost our English bulldog Conway on 11/12/23 And we used Friends Remembered, Justin was very professional, kind and understanding he did everything 100% perfect. Losing a family member is hard but using this service took a lot of headaches away from our family . Couldn’t recommend enough
Jonathan Austin
I wanted to share my experience with Justin and Friends Remembered Pets.An accident took my passenger princess away from me prematurely and on a Sunday of all days, I work as a pilot car and we were about to leave for a job the next day and burying ms Jemma was not an option… I found Justin through a google search and after a tearful and polite conversation and explaining my situation I was able to make an appointment with him last minute. He was very kind, very considerate and understanding, and he went above and beyond to make sure not only Jemma but also I was taken care of with his thoughts and words. Upon leaving the next day I informed Justin I would return within a few days but that turned into a few weeks but he made accommodations to keep Jemma as I toldhim I’d be returning later than expected, he also offered to ship her to my home which I declined.Justin’s consideration, kind, and thoughtful words and actions really struck me to write this review because I honestly cannot thank him enough; because of him my little princess will continue to go on adventures with me wherever I go and for that I am forever grateful.Justin if you read this, again, I am just so so thankful for everything.
Michelle Martin
Justin was so kind and helpful through the whole process. Our Mo was such a sweet Guinea Pig and I'm so thankful we found Justin during this hard time. Mo's rock urn and little prints were more than expected! We would definitely recommend him to anyone who finds themselves in a similar situation!There's a DVD in the pics for size reference.
Megan Henry
Losing a pet is hard. I found Justin through a Google search after our almost 17 year old dachshund passed away at home. I called him emotional and he was patient and explained prices and options to me so there were no surprises, being on a budget that's exactly what I was looking for. His prices was the best I found. I took Toby to him that evening. The Urn is beautiful and Toby's paw prints are done amazingly. I would recommend friends remembered for anyone going through this difficult time and wanting a forever keepsake of their best friend. I will always recommend Justin to anyone needing his service. He was very kind and patient, flexible, communicative.Thank you Justin for giving my family the opportunity to bring our best friend home with us forever.
Tabby
Justin is the best. He is very kind and compassionate. Unfortunately my pet didn’t have a pretty death, but he assured us it didn’t both him. To ease our load he even came to our home to retrieve her body. We will be using him for any other future needs. His prices are extremely fair, and he communicated very thoroughly throughout the process. Definitely couldn’t recommend enough.
Crystal Kelley
I can not begin to say how grateful & blessed we were to find Justin. We called him an hour before we were putting our fur baby down & asked for his help & he went above and beyond our expectations. We called on a Saturday morning, him & his family were leaving for the lake, but instead, they waited. They stayed for us! He met us as soon as we left the vet & he was kind & considerate he understood what a horrible time this was & how important our Nos was to us. He stayed in contact with me through the whole process and checked on us every day. I can not praise this man & business enough. I would recommend him a million times over. This is the place for us & our family the next time we're in this position. If you're looking for someone to take care of your fur baby the way you would, then look no further because you've found him. Justin, THANK YOU SO MUCH for everything you did for us.
renee madore
An unfortunate accident took our thirteen-year-old border Aussie from us over the weekend. Justin was very compassionate and very flexible with his time. We were able to give our most loved fur baby one last dog ride over to Justin's place late on a Sunday evening. He went above and beyond to provide us great service.
Bobby Ortega
Justin took care of my sweet service animal Maui with dignity and grace! He returned Maui and his remembrance items in just a few days with a very sincere note and you could just tell how much he cared for my loss. I even contacted Justin right after about an unrelated question to the services I received this far because these were impeccable and he took his personal time to answer all my questions. Thank you for what you do to bring peace to our hearts when we lose a loved fur baby, Justin! You have my gratitude forever! Ms. Bobby 🌺💕
Chanel Violette Hayes
Justin was awesome. Our dog past in a pretty short amount of time and trying to find help with cremation services after was more difficult than we expected. Justin was able to come out the same day we called and pick up our sweet boy. You could tell he really cares about what he does with how quick he is to help and communicate. I’m so glad we came across his business he will be our #1 guy from this point on for these kinds of services! Supporting local and small businesses never disappoints. We are very happy with our paw print he made for us too ☺️
Das Good ASMR
Very compassionate and communicative. Went above and beyond.If you have to deal with this hard situation, I recommend calling Friends Remembered for memorials. I am forever grateful.
TripnTash
Justin exceeded our expectations, especially in our time of need. Our precious dog's health took a turn for the worst over a weekend where our veterinarian was not available. We found Justin through quick word-of-mouth. Between him and another Vet (Dr. Reeves with Paws at Peace, who was equally caring and compassionate), they coordinated getting our sweet girl picked up and taken to his business in Piedmont. Justin did more than enough spending time with my wife and I on the phone discussing the next steps and expectations laying out everything we needed to know with a genuine level of comfort and care. What really made an impact on my family was that Justin personally made the trip to our home to deliver our pup's ashes. Thank you Justin for making our difficult time better handled through your attention and care!
Charlotte Cagle
Dr. Justin Roach came to my home to pick up my beloved Bella after she passed. He took care of the cremation and brought her ashes to me. He also made a clay paw impression. Justin is so kind and caring about what he does for peoples’ pets after they pass. I was surprised that the cost of everything was so reasonable. I highly recommend him.
Jayme Reichert
Justin is professional and genuine. I never considered cremation until a friend recently had her dog cremated. She had such a great experience, I wanted to try. Justin did an absolute wonderful job creating the most perfect items to help me remember and always honor my best friend. He made it where I really will never have to fully say goodbye. If you are considering cremation of your special furrbaby, please give Justin a try. You will not regret it at all!
Pam Tankersley
Justin was very compassionate and very helpful in giving all the options available for taking care of my little dogs remains. He brought her ashes to me in a very nice box, with a paw print cast, nose print, and some of her hair. He was so thoughtful to include it all and to show me everything to be sure I was pleased. Never pushy, just informative of all the service options available for me to choose from. If this is a service you consider, I highly recommend Justin and his business for your needs.
a.r.
Please do research or use your own discernment before using this person’s services. I called Vet Justin Roach for immediate assistance because these reviews seemed promising & painted him out to be a compassionate & professional person-My experience was not like this at all. This man literally insisted to come pick up my deceased cat & leave her in the front of his truck for however long while he went to go do a WORK OUT at the gym… That is so unethical & unprofessional, not to mention INSENSITIVE to the situation & disrespectful to my cat. $200 for that kind of treatment..? Weird. I turned him away because I wasn’t comfortable with him leaving my cat in the front of his truck like she was just nothing (plus, that’s actually disgusting to do). The next morning, he sent me a follow up text explaining how so very busy he was that day when I needed his assistance (although his business hours are listed from 8am-8 pm), so I sent him a response stating how it was unprofessional & insensitive that he’d insisted to leave my deceased cat in his truck while he went to the gym & to please not ever do that to future pet owners. He replied, “Sounds good!”… VERY unprofessional & rude. I hate to leave a bad review, but this was traumatizing & disgusting. It sounds unreal. He could’ve just said he couldn’t help me that day & I would’ve been fine. He doesn’t do the cremations at a facility or clinic if I am correct, so he does this job at his own leisure in my opinion. I felt the need to leave this review because I genuinely feel this man does not treat animals with dignity, regardless of how long he has been supposedly doing this. Paws at Peace, please look into Justin Roach’s ethicality & how he does business. A lot of us pet owners look at our pets as our babies & our family… This experience was weird & straight up disrespectful.
AMY Barton
Friends remembered got with us as soon as I put my little angel Harley down! Dr. Roach called me and went over all of the details with me and was very sympathetic! They were very prompt and after all was done Dr. Roach himself hand delivered my baby back home. Everything was perfect just like we wanted it! I highly recommend using this place for your cremation. Thanks so much, Amy
Sarah Eggers
I am so amazingly grateful for the care and compassion of Dr. Roach. He was incredibly empathetic and available to answer questions and help extinguish doubt and guilt during this difficult time. He made a bad situation significantly less awful and I would trust him again with my babies in the future when the inevitable need arises again. Dr. Roach- Thanks so much for caring for my little kitkat, Tulip, and allowing me to bring her back home where she belongs.
Polar Muffin
My family has had a really rough few moths. In November we had to say our final goodbye to our very first fur baby. Guinness was such a huge personality and such a big part of our lives for 13 1/2 years. We were introduced to Justin, through Dr. Reeves at Paws at Peace 🐾. With this being the first time that I had lost a fur baby, I was beyond uncertain what to expect (or even what to do). Justin spoke with me on the phone after he had received Guinness’s body and genuinely cared and asked questions to help him get to know a little about Guinness and his life. Everything was handled with such great love and care.Unfortunately we were faced with making the decision to say our final goodbye to our youngest fur baby this month. Again, and without hesitation we worked with Dr. Roach to take care of Bo’s final arrangements. Bo had always been a sick dog and required quite a few surgeries and vet visits through his 11 years with us. None of that stoped us from loving this gorgeous yellow lab...in fact I probably loved him even more. Unfortunately he just got to the point that nothing more could be done. Just as I had expected, Justin contacted me to talk about Bo and to assure me that everything was being taken care of with the same love and care as before. He also listened to me as I told stories of my baby boy.I can’t say enough good things about the exceptional care that Dr. Roach provided during these devastating moments. What he does is a very difficult, but very necessary service and I’m truly thankful for everything that he does.
Dom “&/”
We recently lost our beloved companion one evening. Upon reaching out to Dr. Justin Roach, we were able to take Link in that evening. Like others have mentioned, Justin was incredibly kind and understanding during our time of grieving. This was our first time losing a friend and Justin made the process simple and easy. It is a traumatizing time, so we were very appreciative of the level of care and compassion we found here. Nobody wants to lose a loved one, but when the time comes, we can't recommend anyone better. Thank you again.
Reese Lueninghoener
For the situation at hand I found Doctor Roach to be understanding and empathetic for my situation. I appreciated his honesty and his thoroughness to help me find and get the right things to remind me of the best dog I will ever own. Thank you doc
Melinda Laporte
Justin deserves recognition for handling My Dodi and us with exceptional care and compassion, especially during this difficult time. Dodi has been a member of our Family for 17 years. I am aware that’s longer than most and that’s why it were very important to find someone that will be loving to Dodi as we’ve been all these years..I am very grateful that he took my call on a Sunday, being most use that day to relax before heading back to their weekly routine.I would and will recommend him to anyone that may be in need of such service(s)I love his urn and the paw print!Thank you again Justin for making this process a smooth one.Furever grateful for you!!Much love,Melinda, Choui, and Family
Suzanne Tims
I’m not one that usually writes reviews but in this case it is very much deserved! Dr. Roach was kind and professional at a very difficult time of putting our precious Shelbee down. He called me to let me know he had her and when he would be able to deliver her to me. When he brought her to me he was very caring and friendly! I highly recommend Dr Roach for the care of your pet after they have passed.
Lanette Venable
I just want to personally say thank you so much for everything you have done in handling the loss of our special little "buddy." I feel God personally brought you to us in our time of need. We had such a large gaping hole in our hearts and getting to meet you and your sweet dogs was just what we needed! Thank you so much for all you've done and go out of your way to help! Your a true blessing! The world needs more people like you!
Stacy Lyons
Thank you for taking care of my sweet girl Bella. We are very happy with the rock urn and her name plate. She will always be in her backyard. So thankful Dr. Melissa Roach was there to help our girl cross over the rainbow bridge.
Valarie Bogges
Justin was recommended by Paws at Peace and I am very pleased with his services offered and delivery.We lost our Suki unexpectedly due to a congenital kidney issue we were unaware of. She died just shy of being 6 years old and was a huge blow to our family. Having the compassion and understanding while we grieved will never be forgotten.He was clear in all options as well as pricing. We were a little extra with what we wanted which included a vial of hair, all four paw imprints, her nose print , an ink print of her paw, and an upgraded urn with her name engraved to remember her by.Everything listed was ready a week after she passed and payment with pick up was simple and easy. If this is a service you are in need of, I highly recommend using Justin’s services.
Heather Chester
Dr. Roach’s compassion and kindness was beautiful. To have never met our sweet girl Maysa and to take such good care of her and getting her returned home was really just above and beyond. It’s never an easy decision to say goodbye to your fur family member, but when you do and you’d like to bring them back home Friends Remembered and Dr.Roach are exceptional!!
M M
Dr. Justin Roach loves all pets. Dr. Roach is an Irish Wolfhound Dad. Dr. Mm Roach's wife is an Irish Wolfhound Mom. His entire family is in Pet Care. My dogs love him and likewise with Dr. Roach. Please understand you can ask your clinic to have Dr. Roach pick up your baby. He gives us a remarkable comfort level & mine are giants. You can't go wrong here.Maureen, Irish Wolfhound Mom.
L&D Mitchell
Justin really stepped up for us as we prepared to let our girl go. He stayed in touch and helped us to not worry as much about the process. I knew we could count on him. He has several beautiful options and sent my baby home with her paw print. He has the kind of service you hope to never need but so grateful when you do. Felt my baby was in the best hands. Would highly recommend his services for anyone who has to unfortunately go through a death of a pet.
Patrick Linse
Justin came into my life at a very low point in my life. My BBF for 18+ years passed away and I was lost. Justin took control understanding what I needed. And he hit it out of the park. Everything was perfect at a great price. Thank you Justin.
Christal McMillion
Justin/Friends Remembered has handled my daughters two year old cat after she tragically passed away coming out of anesthesia during a routine medical procedure. Needless to say my daughter was emotionally destroyed. He has most recently taken care of the final arrangements for my beloved Miss Kittie when she passed away peacefully in my arms at the age of 16 1/2. She lived a good, happy long life but it still hurts my heart to no end to not have my furry partner in crime by my side I didn't hesitate to call Friends Remembered first. As a former funeral director who has assisted hundreds of families in their human time of need, it is beyond comforting to know that I can call Friends Remembered and Justin will take care of my families furr babies with all the same respect and care as the best human funeral director I've ever known. I will never be able to thank Dr.Justin enough for the comfort and peace he has brought my family during heart breaking times.
Dylan N
We lost our English bulldog Conway on 11/12/23 And we used Friends Remembered, Justin was very professional, kind and understanding he did everything 100% perfect. Losing a family member is hard but using this service took a lot of headaches away from our family . Couldn’t recommend enough
Jonathan Austin
I wanted to share my experience with Justin and Friends Remembered Pets.An accident took my passenger princess away from me prematurely and on a Sunday of all days, I work as a pilot car and we were about to leave for a job the next day and burying ms Jemma was not an option… I found Justin through a google search and after a tearful and polite conversation and explaining my situation I was able to make an appointment with him last minute. He was very kind, very considerate and understanding, and he went above and beyond to make sure not only Jemma but also I was taken care of with his thoughts and words. Upon leaving the next day I informed Justin I would return within a few days but that turned into a few weeks but he made accommodations to keep Jemma as I toldhim I’d be returning later than expected, he also offered to ship her to my home which I declined.Justin’s consideration, kind, and thoughtful words and actions really struck me to write this review because I honestly cannot thank him enough; because of him my little princess will continue to go on adventures with me wherever I go and for that I am forever grateful.Justin if you read this, again, I am just so so thankful for everything.
Michelle Martin
Justin was so kind and helpful through the whole process. Our Mo was such a sweet Guinea Pig and I'm so thankful we found Justin during this hard time. Mo's rock urn and little prints were more than expected! We would definitely recommend him to anyone who finds themselves in a similar situation!There's a DVD in the pics for size reference.
Jessica Beauregard
I can’t stop thanking “Friends Remembered” in my heart for all they have done for our family. I still snuggle with my sweet kiddo Ruffus’ urn every night as if it’s him. This has eased a grieving process that is still the hardest thing I’ve ever had to go through. Our sweet dog is always in our hearts, and we also have a few clay paw prints, Christmas ornament, fur vile, and gorgeous urn to honor our baby in. No one could have taken better care of honoring the one who has protected our family for the past 13 years. Thank you again Friends Remembered, I know he is grateful:)
Conner Brown
I highly recommend going here if you want something to remember your animals by. He is kind and handled our chinchilla Cheech with care. The paw prints turned out great and the memory box is beautiful! Our chinchilla passed away on a Saturday and he was still willing to take him. We are very grateful.
Laura Cahoon
We highly recommend Dr. Roach and Friends Remembered! We have used his services twice now and both times have been excellent. He made hard times much easier. He was very easy to work with and kept us informed on everything and delivered our fur babies back to us. He was considerate and caring. His prices are very affordable and very fair. We will definitely use him again in the future when the time comes.
Ryan Brown
Justin took great care of our Shelby girl, and gave us great mementos to remember her with. I'm not looking forward to needing their services again, but I definitely will when the time comes. Thank you again for what you do.
Ryan Breidel
We used Friends Remembered as a recommendation from Paws at Peace. This was the first time we had to say goodbye to a fur baby and Justin went above and beyond to make sure we were satisfied with our little Guapo’s process. Justin was prompt with updates, gave many options, and you can tell he takes immense pride in his work as well as being extremely knowledgeable in what he does. We are so thankful for his compassion, patience, knowledge, and promptness.
Tammy Gerkin
Having just lost our 17 yr old guy, I dont refer to Potter as a dog because he was so much more, my daughter and I was faced with the decision of what to do.Several years before we lost our 14 yr old Sassy and had her cremated at a different place. The experience was impersonal and and cold. This time Friends Remembered was was recommended. Justin was amazing. There was a mistake make at the clinic, and the memory box wasn't what I thought I had ordered Justin immediately came up with a beautiful remedy, didn't make excuses on who's fault it was, he fixed it. He is so kind and being a vet also, he has compassion. I cant thank him enough for his kindness .
Merry Hearts
My 17-year-old yellow lab rescue, on June 16 last year was given two days to live. She had stage four kidney disease and that was quite insistent on putting her down that day. I had to make an appointment with Dr Roach a couple of times and then cancel because my darling snickers would rally round again. In the end we got eight extra months with her. Dr Roach was so kind and compassionate and considerate and you can just tell byThat he cares about what he does and he cares about what you’re going through. My fur baby was delivered in a lovely, carved wooden box that was provided with his service. With a brass nameplate on top. I also had the opportunity to order an urn necklace for my son as she was actually his dog. The box was inside of a nice gift bag with a paper paw print tag with her name on it that is embedded with perennial wildflower seeds to plant in her honor. There is also a very kind note of condolence from Dr. Justin Roach. Dr Roach even made a trip from his location to Watonga to pick up my baby. He works with one of the veterinarians and Watonga to coordinate what has to be done. He has land in Northwest Oklahoma and even the indigent dogs ashes areScattered in a lovely field. He did everything he could to make our loss less traumatic. By the way, he has a lovely family and his wife is a vet also. There are not enough good things that I can say about Friends Remembered and Dr Roach. God bless you! P S And his fee was quite reasonable.
Stephanie Howard
Justin was a Angel on earth. Our sweet 9 year old Coco decided during a horrible winter storm. I call Friends Remembered Pet Cremation in Piedmont. I explained that our Coco just passed and that we were in our DC house and our son was home in Piedmont and a bit of a mess that she passed in his arms. Justin said he was having to go out and would be more then happy to pick Coco up. It was such an amazing gesture. When he picked her up he was so amazing telling my son there was nothing he could of done for her and not to second guess anything. He comforted him with kind words, which helped him so much. He then text me letting me know he had Coco and he would take good care of her. He sent me a ton of options to choose from. When she was ready he reached out and brought her home and he asked me to make sure I was fine with everything and if I wanted anything changed. I was so pleased I asked him if he could take our Bandit who had passed and take her ashes out of ugly urn the place in DC put her in and give her a pretty one like Coco. I will definitely recommend him to any and everyone who is in need of his services. Thank you is not enough for what he did for us.
Amy Besherse
I was connected to Dr Roach & Friends Remembered thru Paws at Peace after losing our 16 y/o girl Polly. Although Paws at Peace facilitated the cremation services with Friends Remembered on our behalf, Dr Roach reached out to me directly the evening Polly passed to let me know that he had already received her. He exuded sympathy & kindness & explained that he would be the only person to handle her, & that he would follow-up with me later in the week to "get her back home". She passed on a Monday afternoon & he hand delivered her back to me on Thursday afternoon. I was caught off-guard by how emotional I was after receiving her remains-the (basic) urn I chose was very beautiful & simple, more so than I expected & the other personal touches he provided left me at a total loss for words. The time he took to quickly return Polly to me & informing me of each step made any uneasiness I had about the process completely disappear. The attention he provided truly left me feeling like Polly was his only client. Although the circumstances under which we met were one of the saddest I've endured, the services he provided could not have been any more comforting. Thank you, Dr Roach.
Chris Davis
Wonderful people. Justin really takes care of your pet, and makes you feel at ease. Highly recommend, will not go anywhere else.
Megan Henry
Losing a pet is hard. I found Justin through a Google search after our almost 17 year old dachshund passed away at home. I called him emotional and he was patient and explained prices and options to me so there were no surprises, being on a budget that's exactly what I was looking for. His prices was the best I found. I took Toby to him that evening. The Urn is beautiful and Toby's paw prints are done amazingly. I would recommend friends remembered for anyone going through this difficult time and wanting a forever keepsake of their best friend. I will always recommend Justin to anyone needing his service. He was very kind and patient, flexible, communicative.Thank you Justin for giving my family the opportunity to bring our best friend home with us forever.
Tabby
Justin is the best. He is very kind and compassionate. Unfortunately my pet didn’t have a pretty death, but he assured us it didn’t both him. To ease our load he even came to our home to retrieve her body. We will be using him for any other future needs. His prices are extremely fair, and he communicated very thoroughly throughout the process. Definitely couldn’t recommend enough.
Crystal Kelley
I can not begin to say how grateful & blessed we were to find Justin. We called him an hour before we were putting our fur baby down & asked for his help & he went above and beyond our expectations. We called on a Saturday morning, him & his family were leaving for the lake, but instead, they waited. They stayed for us! He met us as soon as we left the vet & he was kind & considerate he understood what a horrible time this was & how important our Nos was to us. He stayed in contact with me through the whole process and checked on us every day. I can not praise this man & business enough. I would recommend him a million times over. This is the place for us & our family the next time we're in this position. If you're looking for someone to take care of your fur baby the way you would, then look no further because you've found him. Justin, THANK YOU SO MUCH for everything you did for us.
renee madore
An unfortunate accident took our thirteen-year-old border Aussie from us over the weekend. Justin was very compassionate and very flexible with his time. We were able to give our most loved fur baby one last dog ride over to Justin's place late on a Sunday evening. He went above and beyond to provide us great service.
Bobby Ortega
Justin took care of my sweet service animal Maui with dignity and grace! He returned Maui and his remembrance items in just a few days with a very sincere note and you could just tell how much he cared for my loss. I even contacted Justin right after about an unrelated question to the services I received this far because these were impeccable and he took his personal time to answer all my questions. Thank you for what you do to bring peace to our hearts when we lose a loved fur baby, Justin! You have my gratitude forever! Ms. Bobby 🌺💕
Chanel Violette Hayes
Justin was awesome. Our dog past in a pretty short amount of time and trying to find help with cremation services after was more difficult than we expected. Justin was able to come out the same day we called and pick up our sweet boy. You could tell he really cares about what he does with how quick he is to help and communicate. I’m so glad we came across his business he will be our #1 guy from this point on for these kinds of services! Supporting local and small businesses never disappoints. We are very happy with our paw print he made for us too ☺️
Das Good ASMR
Very compassionate and communicative. Went above and beyond.If you have to deal with this hard situation, I recommend calling Friends Remembered for memorials. I am forever grateful.
TripnTash
Justin exceeded our expectations, especially in our time of need. Our precious dog's health took a turn for the worst over a weekend where our veterinarian was not available. We found Justin through quick word-of-mouth. Between him and another Vet (Dr. Reeves with Paws at Peace, who was equally caring and compassionate), they coordinated getting our sweet girl picked up and taken to his business in Piedmont. Justin did more than enough spending time with my wife and I on the phone discussing the next steps and expectations laying out everything we needed to know with a genuine level of comfort and care. What really made an impact on my family was that Justin personally made the trip to our home to deliver our pup's ashes. Thank you Justin for making our difficult time better handled through your attention and care!
Charlotte Cagle
Dr. Justin Roach came to my home to pick up my beloved Bella after she passed. He took care of the cremation and brought her ashes to me. He also made a clay paw impression. Justin is so kind and caring about what he does for peoples’ pets after they pass. I was surprised that the cost of everything was so reasonable. I highly recommend him.
Jayme Reichert
Justin is professional and genuine. I never considered cremation until a friend recently had her dog cremated. She had such a great experience, I wanted to try. Justin did an absolute wonderful job creating the most perfect items to help me remember and always honor my best friend. He made it where I really will never have to fully say goodbye. If you are considering cremation of your special furrbaby, please give Justin a try. You will not regret it at all!
Adam Hildebrand
Thank you to Dr. Roach for being so understanding, helpful and compassionate during this difficult time for our family. He took great care of Buddy, he called to let us know the next steps and when Buddy would return home. Dr. Roach was so thoughtful to give us a paw print impression of Buddy's paw, it is so nice to have that memory of Buddy.
Tara Carter
Last month we made the unbearably hard decision it was finally time for my beloved Neo Mastiff Aikman. Dr. Roach was referred to me by Dr. Reeves from Paws at Peace. Dr. Roach was very patient and kind during the whole process. When you are faced with something so traumatizing it helps having someone take the time and show such compassion and empathy. Thank you for taking care of us in our time of need!!
Brooke Haden
Dr. Roach did an incredible job with commemorating my sweet boy Sonny. Dr. Roach communicated with me every step of the way and ensured me everything was being taken care of. I highly recommend Friends Remembered if you're looking to have your pet cremated. I am so glad I get to have my boy back home with me and am thankful for Dr. Roach and the services he offers!
Janelle Tucker
We lost our sweet Sage way too soon. Dr Roach was amazing through the entire process. His compassion is unmatched.
Justin C.
Friends Remembered was able to help me with my Harley angel when I was in a bad spot, I really appreciate Justin's willingness to help me through this process despite my circumstances at the time. Hes professional and also understanding.
Gaylon Turner
We had a 12 year old Chihuahua mix named Little Critter who was 6wks old when she became a member of our family. She grew up in a Big Truck and had over 5 million miles on her paws.She and her Daddy had a wonderful connection and she loved having conversations with him. She had traveled the lower United States in all seasons several times and unfortunately developed cancer which took over her little body. We had to help her cross over the Rainbow Bridge and chose to have her cremated. Friends Remembered Pet Cremation Services took wonderful care of her and was so kind and professional. They helped ease some of the pain that you experience when you lose a loved family member. We recommend them if you have to say “See you on the other side” to a four legged fur baby.Thank you Friends Remembered Pet Cremations.Gaylon, Robin and Little Buddy Turner
Christine Reith
Justin was amazing though the whole process. My sweet Millie passed later in the evening and he was nice enough to provide his services late. He even put Millie's name on a seed I can plant to remember her by. Thank you so much.
Sean McClintock
Justin was super nice and caring in a difficult time for us. He created a beautiful set of paw prints and personally delivered our baby back to us. Highly recommend!!!
Michelle Hessman
Justin with Friends Remebered provided the most caring service for us as we had to let our Sophia go. He kept us posted throughout the process & hand delivered her ashes back to us. We highly recommend his service.
Kyle Bradley
As promised, Dr. Roach took great care of George after his passing. The ashes came to us in a handsome wooden box, with an extra memento to boot. The service was professional and caring, with good communication. Thanks, Justin.
Pam Tankersley
Justin was very compassionate and very helpful in giving all the options available for taking care of my little dogs remains. He brought her ashes to me in a very nice box, with a paw print cast, nose print, and some of her hair. He was so thoughtful to include it all and to show me everything to be sure I was pleased. Never pushy, just informative of all the service options available for me to choose from. If this is a service you consider, I highly recommend Justin and his business for your needs.
a.r.
Please do research or use your own discernment before using this person’s services. I called Vet Justin Roach for immediate assistance because these reviews seemed promising & painted him out to be a compassionate & professional person-My experience was not like this at all. This man literally insisted to come pick up my deceased cat & leave her in the front of his truck for however long while he went to go do a WORK OUT at the gym… That is so unethical & unprofessional, not to mention INSENSITIVE to the situation & disrespectful to my cat. $200 for that kind of treatment..? Weird. I turned him away because I wasn’t comfortable with him leaving my cat in the front of his truck like she was just nothing (plus, that’s actually disgusting to do). The next morning, he sent me a follow up text explaining how so very busy he was that day when I needed his assistance (although his business hours are listed from 8am-8 pm), so I sent him a response stating how it was unprofessional & insensitive that he’d insisted to leave my deceased cat in his truck while he went to the gym & to please not ever do that to future pet owners. He replied, “Sounds good!”… VERY unprofessional & rude. I hate to leave a bad review, but this was traumatizing & disgusting. It sounds unreal. He could’ve just said he couldn’t help me that day & I would’ve been fine. He doesn’t do the cremations at a facility or clinic if I am correct, so he does this job at his own leisure in my opinion. I felt the need to leave this review because I genuinely feel this man does not treat animals with dignity, regardless of how long he has been supposedly doing this. Paws at Peace, please look into Justin Roach’s ethicality & how he does business. A lot of us pet owners look at our pets as our babies & our family… This experience was weird & straight up disrespectful.
AMY Barton
Friends remembered got with us as soon as I put my little angel Harley down! Dr. Roach called me and went over all of the details with me and was very sympathetic! They were very prompt and after all was done Dr. Roach himself hand delivered my baby back home. Everything was perfect just like we wanted it! I highly recommend using this place for your cremation. Thanks so much, Amy
Sarah Eggers
I am so amazingly grateful for the care and compassion of Dr. Roach. He was incredibly empathetic and available to answer questions and help extinguish doubt and guilt during this difficult time. He made a bad situation significantly less awful and I would trust him again with my babies in the future when the inevitable need arises again. Dr. Roach- Thanks so much for caring for my little kitkat, Tulip, and allowing me to bring her back home where she belongs.
Polar Muffin
My family has had a really rough few moths. In November we had to say our final goodbye to our very first fur baby. Guinness was such a huge personality and such a big part of our lives for 13 1/2 years. We were introduced to Justin, through Dr. Reeves at Paws at Peace 🐾. With this being the first time that I had lost a fur baby, I was beyond uncertain what to expect (or even what to do). Justin spoke with me on the phone after he had received Guinness’s body and genuinely cared and asked questions to help him get to know a little about Guinness and his life. Everything was handled with such great love and care.Unfortunately we were faced with making the decision to say our final goodbye to our youngest fur baby this month. Again, and without hesitation we worked with Dr. Roach to take care of Bo’s final arrangements. Bo had always been a sick dog and required quite a few surgeries and vet visits through his 11 years with us. None of that stoped us from loving this gorgeous yellow lab...in fact I probably loved him even more. Unfortunately he just got to the point that nothing more could be done. Just as I had expected, Justin contacted me to talk about Bo and to assure me that everything was being taken care of with the same love and care as before. He also listened to me as I told stories of my baby boy.I can’t say enough good things about the exceptional care that Dr. Roach provided during these devastating moments. What he does is a very difficult, but very necessary service and I’m truly thankful for everything that he does.
Dom “&/”
We recently lost our beloved companion one evening. Upon reaching out to Dr. Justin Roach, we were able to take Link in that evening. Like others have mentioned, Justin was incredibly kind and understanding during our time of grieving. This was our first time losing a friend and Justin made the process simple and easy. It is a traumatizing time, so we were very appreciative of the level of care and compassion we found here. Nobody wants to lose a loved one, but when the time comes, we can't recommend anyone better. Thank you again.
Reese Lueninghoener
For the situation at hand I found Doctor Roach to be understanding and empathetic for my situation. I appreciated his honesty and his thoroughness to help me find and get the right things to remind me of the best dog I will ever own. Thank you doc
Melinda Laporte
Justin deserves recognition for handling My Dodi and us with exceptional care and compassion, especially during this difficult time. Dodi has been a member of our Family for 17 years. I am aware that’s longer than most and that’s why it were very important to find someone that will be loving to Dodi as we’ve been all these years..I am very grateful that he took my call on a Sunday, being most use that day to relax before heading back to their weekly routine.I would and will recommend him to anyone that may be in need of such service(s)I love his urn and the paw print!Thank you again Justin for making this process a smooth one.Furever grateful for you!!Much love,Melinda, Choui, and Family
Suzanne Tims
I’m not one that usually writes reviews but in this case it is very much deserved! Dr. Roach was kind and professional at a very difficult time of putting our precious Shelbee down. He called me to let me know he had her and when he would be able to deliver her to me. When he brought her to me he was very caring and friendly! I highly recommend Dr Roach for the care of your pet after they have passed.
Lanette Venable
I just want to personally say thank you so much for everything you have done in handling the loss of our special little "buddy." I feel God personally brought you to us in our time of need. We had such a large gaping hole in our hearts and getting to meet you and your sweet dogs was just what we needed! Thank you so much for all you've done and go out of your way to help! Your a true blessing! The world needs more people like you!
jomarcal1957
I can’t say enough about the service provided by Dr. Justin Roach, when we lost our family pet of 16 years (Katy).His Compassion and Kindness was Greatly Appreciated. Thank you Justin, you are a Kind Soul!
Sarah
Dr. Roach was kind, compassionate and did a wonderful job on everything. He took great care of all the details and was understanding during such a difficult time. Thank you, very much. Highly recommend.
Brandon Thompson
Great experience, well done with many options to choose from. Professional and compassionate. Dr. Roach goes above and beyond to make the loss just a little easier to accept. Thank you Sir!
Tiffany Pryor
I could not possibly express how gracious and kind Mr Roach was, in our time of grief. Not only are their services reasonably priced but they really went above and beyond for our family. We are eternally grateful! Would highly recommend!!
Nicole Palmer Hochenedel
Difficult to lose a pet (family member) especially around the holidays. Losing Annie was difficult but Dr Roach at Friends Remembered was very caring and helped ease the process.
Susan Tiffin
Great service, very efficient also.
Derek Daugherty
The most caring,kind and understanding person I have ever met!! What an excellent service ..Im so grateful for the service provided to my sweet Daphne thank you so much ❤️
Jody Lamuel
He is very sympathetic and caring. He has been there for us with the ones that we have had to be cremated.
Quan’tell T.
Justin I want to thank you for taking care of my Stormi, my family loves the picture frame
Dillon Simms
Amazing service they are super accommodating for your needs and very affordable.
Jessica Beauregard
I can’t stop thanking “Friends Remembered” in my heart for all they have done for our family. I still snuggle with my sweet kiddo Ruffus’ urn every night as if it’s him. This has eased a grieving process that is still the hardest thing I’ve ever had to go through. Our sweet dog is always in our hearts, and we also have a few clay paw prints, Christmas ornament, fur vile, and gorgeous urn to honor our baby in. No one could have taken better care of honoring the one who has protected our family for the past 13 years. Thank you again Friends Remembered, I know he is grateful:)
Conner Brown
I highly recommend going here if you want something to remember your animals by. He is kind and handled our chinchilla Cheech with care. The paw prints turned out great and the memory box is beautiful! Our chinchilla passed away on a Saturday and he was still willing to take him. We are very grateful.
Laura Cahoon
We highly recommend Dr. Roach and Friends Remembered! We have used his services twice now and both times have been excellent. He made hard times much easier. He was very easy to work with and kept us informed on everything and delivered our fur babies back to us. He was considerate and caring. His prices are very affordable and very fair. We will definitely use him again in the future when the time comes.
Ryan Brown
Justin took great care of our Shelby girl, and gave us great mementos to remember her with. I'm not looking forward to needing their services again, but I definitely will when the time comes. Thank you again for what you do.
Ryan Breidel
We used Friends Remembered as a recommendation from Paws at Peace. This was the first time we had to say goodbye to a fur baby and Justin went above and beyond to make sure we were satisfied with our little Guapo’s process. Justin was prompt with updates, gave many options, and you can tell he takes immense pride in his work as well as being extremely knowledgeable in what he does. We are so thankful for his compassion, patience, knowledge, and promptness.
Tammy Gerkin
Having just lost our 17 yr old guy, I dont refer to Potter as a dog because he was so much more, my daughter and I was faced with the decision of what to do.Several years before we lost our 14 yr old Sassy and had her cremated at a different place. The experience was impersonal and and cold. This time Friends Remembered was was recommended. Justin was amazing. There was a mistake make at the clinic, and the memory box wasn't what I thought I had ordered Justin immediately came up with a beautiful remedy, didn't make excuses on who's fault it was, he fixed it. He is so kind and being a vet also, he has compassion. I cant thank him enough for his kindness .
Merry Hearts
My 17-year-old yellow lab rescue, on June 16 last year was given two days to live. She had stage four kidney disease and that was quite insistent on putting her down that day. I had to make an appointment with Dr Roach a couple of times and then cancel because my darling snickers would rally round again. In the end we got eight extra months with her. Dr Roach was so kind and compassionate and considerate and you can just tell byThat he cares about what he does and he cares about what you’re going through. My fur baby was delivered in a lovely, carved wooden box that was provided with his service. With a brass nameplate on top. I also had the opportunity to order an urn necklace for my son as she was actually his dog. The box was inside of a nice gift bag with a paper paw print tag with her name on it that is embedded with perennial wildflower seeds to plant in her honor. There is also a very kind note of condolence from Dr. Justin Roach. Dr Roach even made a trip from his location to Watonga to pick up my baby. He works with one of the veterinarians and Watonga to coordinate what has to be done. He has land in Northwest Oklahoma and even the indigent dogs ashes areScattered in a lovely field. He did everything he could to make our loss less traumatic. By the way, he has a lovely family and his wife is a vet also. There are not enough good things that I can say about Friends Remembered and Dr Roach. God bless you! P S And his fee was quite reasonable.
Stephanie Howard
Justin was a Angel on earth. Our sweet 9 year old Coco decided during a horrible winter storm. I call Friends Remembered Pet Cremation in Piedmont. I explained that our Coco just passed and that we were in our DC house and our son was home in Piedmont and a bit of a mess that she passed in his arms. Justin said he was having to go out and would be more then happy to pick Coco up. It was such an amazing gesture. When he picked her up he was so amazing telling my son there was nothing he could of done for her and not to second guess anything. He comforted him with kind words, which helped him so much. He then text me letting me know he had Coco and he would take good care of her. He sent me a ton of options to choose from. When she was ready he reached out and brought her home and he asked me to make sure I was fine with everything and if I wanted anything changed. I was so pleased I asked him if he could take our Bandit who had passed and take her ashes out of ugly urn the place in DC put her in and give her a pretty one like Coco. I will definitely recommend him to any and everyone who is in need of his services. Thank you is not enough for what he did for us.
Amy Besherse
I was connected to Dr Roach & Friends Remembered thru Paws at Peace after losing our 16 y/o girl Polly. Although Paws at Peace facilitated the cremation services with Friends Remembered on our behalf, Dr Roach reached out to me directly the evening Polly passed to let me know that he had already received her. He exuded sympathy & kindness & explained that he would be the only person to handle her, & that he would follow-up with me later in the week to "get her back home". She passed on a Monday afternoon & he hand delivered her back to me on Thursday afternoon. I was caught off-guard by how emotional I was after receiving her remains-the (basic) urn I chose was very beautiful & simple, more so than I expected & the other personal touches he provided left me at a total loss for words. The time he took to quickly return Polly to me & informing me of each step made any uneasiness I had about the process completely disappear. The attention he provided truly left me feeling like Polly was his only client. Although the circumstances under which we met were one of the saddest I've endured, the services he provided could not have been any more comforting. Thank you, Dr Roach.
Chris Davis
Wonderful people. Justin really takes care of your pet, and makes you feel at ease. Highly recommend, will not go anywhere else.
Patricia
The most caring individualized care imaginable. And very affordable! We are grateful.
Dr Mojo
Excellent service
Colleen Henry
William Mayhall
Tristan Diaz
Trestin Mcmillen
Crystal Hollenbeck