Customer Reviews Summary
Custer-Glenn Funeral Home is highly praised for its compassionate and professional service during difficult times. Many reviewers commend the staff's attention to detail, empathy, and willingness to accommodate specific family needs, including unique memorial options. The facility is described as clean and welcoming, making the experience more comforting for grieving families.
Loren J. Knowlton
Custer-Glenn Funeral Home has raised the bar for what our expectations will be in the future when choosing a funeral home. We are not near the area, but our loved-one that passed away lived in Wooster her entire life. We chose Custer-Glenn because of a recommendation from a friend. Sam and Kim went out of their way to accommodate our family and our changing needs. Service and the decor was wonderful. We even had the option to add a therapy dog to our services, that was received quite well. Thank you Custer-Glenn for stepping-up and helping our family in our time for need. May the blessings of our Lord continue to fall on you.
Gladys Keegan
Sam Glenn and his team are wonderful, caring people. They were there to help us through the difficult times and are still reaching out to us and helping us get through life events. They did an amazing job handling all of our requests and needs. They handled the details beautifully.My children and I are so very grateful for everything.
Shannon Coleman
Sam and his team did an amazing job with my husbands services. We had always used a different funeral home in Wooster. One of my uncles however was with Custer Glenn, I was so pleased with how his service was handled, I decided to go with them also. Lots of communication between the family and the funeral home. Plenty of patience and understanding also. Thank you Sam, Christine, and Kim, it was a difficult time that you all were able to help ease some of the burden.-Michael Coleman Family
max campbell
Very kind, explanation of what to expect in service and cost. Service was very nice and exceed our expectations. All staff was very caring and compassionateFollowed up with our questions promptly. Certainly would recommend them for your family needs. -- Max Campbell
Loren J. Knowlton
Custer-Glenn Funeral Home has raised the bar for what our expectations will be in the future when choosing a funeral home. We are not near the area, but our loved-one that passed away lived in Wooster her entire life. We chose Custer-Glenn because of a recommendation from a friend. Sam and Kim went out of their way to accommodate our family and our changing needs. Service and the decor was wonderful. We even had the option to add a therapy dog to our services, that was received quite well. Thank you Custer-Glenn for stepping-up and helping our family in our time for need. May the blessings of our Lord continue to fall on you.
Gladys Keegan
Sam Glenn and his team are wonderful, caring people. They were there to help us through the difficult times and are still reaching out to us and helping us get through life events. They did an amazing job handling all of our requests and needs. They handled the details beautifully.My children and I are so very grateful for everything.
Shannon Coleman
Sam and his team did an amazing job with my husbands services. We had always used a different funeral home in Wooster. One of my uncles however was with Custer Glenn, I was so pleased with how his service was handled, I decided to go with them also. Lots of communication between the family and the funeral home. Plenty of patience and understanding also. Thank you Sam, Christine, and Kim, it was a difficult time that you all were able to help ease some of the burden.-Michael Coleman Family
max campbell
Very kind, explanation of what to expect in service and cost. Service was very nice and exceed our expectations. All staff was very caring and compassionateFollowed up with our questions promptly. Certainly would recommend them for your family needs. -- Max Campbell
Jennifer Brown
Custer-Glenn handled services for both my mom and grandmother. Sam and Kim took great care of our family through those difficult times. They handled every detail and honored every request, with the utmost professionalism and kindness. My dad intends to handle his pre-arrangements through them, and it is such a comfort to know it'll be in good hands. I can't say enough about how wonderful they are and highly recommend them!
Pamela Mitterling
Sam and Kim handled our mother’s services beautifully. Everything so very professionally handled with heartfelt empathy. Custer-Glenn has performed services for both my father and my mother, and I would most definitely recommend them in your time of need. I can’t thank them enough for a wonderful and respectful service. We didn’t have to worry about a thing, and this was greatly appreciated.
Tona Clark
Custer-Glenn is everything and more in a time when you've lost a loved one. The experience that I had when I lost my Husband Ken was truly a blessing. His death was unexpected and his final resting expenses were not planned out at the time either. Our family had to do a fund me for donations and we sold things too. But, Custer-Glenn is dedicated to helping you have a good and memorable experience, not only on the spot planning and expense plans with payment options. But, also with plans to have a secure plan in place for you and loved one's final resting future. Everything Custer-Glenn did was truly respectful, heartfelt and caring for us and our loss.
Kelly Harrington
The staff at Custer Glenn is amazing. We have used their services for several family matters & are using them yet again this week for my Uncle. We highly recommend them. Very helpful & accommodating for every question & need. Kelly Harrington & Becky Horst
Tinh Khongphatthana
We had a loved one passed away without any arrangement plans. We reached out to Custer-Glenn and was impressed by their understanding and support during a tough time. We were able to request a Buddhist viewing and service. The Custer-Glenn team was spectacular! I cannot thank them enough for a job well done!
Judy Alsdorf
The staff at Custer Glenn was caring and supportive to me and my family. They were attentive to details and respected our loved one as well as us. They coordinated the services at the church and cemetery and it all ran smoothly. Advice was offered and support after the services was appreciated, they were all very kind and caring.
Tamara Berlin
My family have always looked to Custer-Glenn when a loved one has passed, even our pets! When you are grieving, you can rely on Sam and his staff to be comforting, compassionate and understanding. They are knowledgeable and are able to help you navigate the many details needing attention when planning a funeral or whatever your end-of-life needs may be. I highly recommend them.
Sam Deweese
Custer- Glenn funeral home provided me with absolutely the best service possible. Sam an Kim are true professionals in the business and could not have been more helpful in our families time of need. I can not recommend them enough if your loved one has passed on. Thank both of you again for a wonderful service. Highly recommend.
Aaron Casey
Kim and Sam were very compassionate and very easy to work with during our grieving process. They made sure every little detail was what we wanted or needed. Great people.
Kim Snyder
Sam was very kind patient and understanding. I would recommend them to family and friends for sure. They provided helpful information and followed up with care services as well.
Sherri Lenart
I have had to use Custer-Glenn a couple of times. They were so considerate of my situation. Such a great group of people. They took care of my father after his passing. The service was awesome! I would recommend Custer-Glenn to anyone.
Frank Kruta
They have done our family funerals for years. Our daughter in1994 to my father in law and mother in-law. You will not find a more caring and professional staff anywhere. Sam and his team are caring and will look at every detail to make sure your and your love one needs are meet. Beautiful building great layout. Have great respect and care for this team.
Marcia Schlegel
We were extremely pleased with the care and service we received at Custer-Glenn after our son’s recent and unexpected passing. They went above and beyond to accommodate our needs and wishes to help us create a wonderful celebration of his life. We have worked with Custer Glenn in the past and plan to continue to do so by pre-planning our own funerals there.
Sandra Vaughan
I feel I can recommend Custer-Glenn Funeral Home without reservation. Having only lived a short while in Wooster, I was very grateful for their caring assistance in so many different ways when my husband of 60+ years passed away.
J Bowman
The entire staff at Custer Glenn were very compassionate and professional throughout the process of serving our family after the death of our father. They were helpful and kind from the first time we walked in to make arrangements to the final moments at the gravesite. It was wonderful to have their guidance at a time when making decisions was overwhelming.
Barbara Jones
We are so thankful that we chose Custer-Glenn to assist with the arrangements for my brother. Sam made himself available on very short notice and was so informative, kind and calm throughout this hectic process that we all felt immediately assured that all would be handled. There was no pressure to make decisions and we were able to have exactly the type of remembrance we wanted.Many immediate family members live out of state and/or have physical limitations. Sam and his staff were so accommodating.We were also so impressed with the respect that Custer-Glenn showed for my brother as a US Navy veteran. It was very moving and much appreciated.I cannot imagine anyone kinder or more supportive than Sam Glenn.Barbara JonesPlain City, Ohio
Susanna Vicknair
Custer-Glenn was professional, attentive, and very caring. The peaceful and calm atmosphere helped reduce our stress. It was a beautiful service. I highly recommend them.
Therese Henley
Glenn was absolutely amazing. There was major confusion on the military part which in return our Dad's funeral was delayed for 4 weeks. Yes 4 weeks! Glenn kept us up to date and even offered other alternatives if we wished. The private service was amazing as Dad had that smirking grin on his face to let us know everything is going to be ok. In the end everything worked out and our Dad was finally laid to rest at the Cemetery of his choice. Thank you so much Custer Funeral Home
Tessa Miller
Custer Glenn has handled all of my family members services who have passed. They are always very comforting and respectful. I would highly recommend them.
Pam Followay
I highly recommend Custer-Glenn Funeral Home. Sam and the Staff are professional, very compassionate, and detailed. I am so thankful I chose Custer-Glenn to handle my Mother's arrangements.
John Holley
Dad and I have known Sam many years, that's why Custer Glenn was his only choice when we decided to do his pre planning a few years ago. Sam and his staff are 100% top notch! So commpasioniate, efficient, the attention to detail is second to none. Dad did services at his church as opposed to their facility, and they took such loving care of dad from minute one....I'm so grateful for all of their love and compassion for dad and for my family. They are amazing!!
Margie Courtney
Custer-Glenn was extremely professional in caring for our loved one, all in a timely manner, as well as answering all our questions through the process. When someone dies unexpectedly, you need someone to "take the reins" as the family attempts to get through their own grief. The staff at Custer-Glenn provided support, empathy, and a genuine feeling of family for all concerned throughout the process and followup afterwards. I would highly recommend them to give you support in the passing of loved ones.
Vickie Catteau
We are so glad we chose Custer-Glenn Funeral Home for our son, Steve’s, funeral service. Sam, Christine, Kim and staff were so accommodating, compassionate, supportive in absolutely everything from the very first call. It is a devastating time and having that entire team at Custer was a Godsend.We highly recommend Custer-Glenn Funeral Home.Jay and Vickie Catteau
Christina Marie
Sam and Kim provided a wonderful environment and service for my sons memorial service. They have continually reached out during and after; and you can sense a genuine commitment to their job and how they help people during some of the most difficult times of a persons life. I am thankful that they were who was chosen to honor my son.
Sharon Bowers
Custer-Glenn is caring and thoughtful during a difficult time. They were always there to help with the many details. My family recommends Custer-Glenn funeral home and Sam Glenn to assist in the final arrangements of your loved one.
Eric Fairhurst
Sam, Kim, and the entire staff of Custer-Glenn treated us with such great care, respect, and kindness. We are deeply appreciative of their services on behalf of our Family.
Loren J. Knowlton
Custer-Glenn Funeral Home has raised the bar for what our expectations will be in the future when choosing a funeral home. We are not near the area, but our loved-one that passed away lived in Wooster her entire life. We chose Custer-Glenn because of a recommendation from a friend. Sam and Kim went out of their way to accommodate our family and our changing needs. Service and the decor was wonderful. We even had the option to add a therapy dog to our services, that was received quite well. Thank you Custer-Glenn for stepping-up and helping our family in our time for need. May the blessings of our Lord continue to fall on you.
Gladys Keegan
Sam Glenn and his team are wonderful, caring people. They were there to help us through the difficult times and are still reaching out to us and helping us get through life events. They did an amazing job handling all of our requests and needs. They handled the details beautifully.My children and I are so very grateful for everything.
Shannon Coleman
Sam and his team did an amazing job with my husbands services. We had always used a different funeral home in Wooster. One of my uncles however was with Custer Glenn, I was so pleased with how his service was handled, I decided to go with them also. Lots of communication between the family and the funeral home. Plenty of patience and understanding also. Thank you Sam, Christine, and Kim, it was a difficult time that you all were able to help ease some of the burden.-Michael Coleman Family
max campbell
Very kind, explanation of what to expect in service and cost. Service was very nice and exceed our expectations. All staff was very caring and compassionateFollowed up with our questions promptly. Certainly would recommend them for your family needs. -- Max Campbell
Jennifer Brown
Custer-Glenn handled services for both my mom and grandmother. Sam and Kim took great care of our family through those difficult times. They handled every detail and honored every request, with the utmost professionalism and kindness. My dad intends to handle his pre-arrangements through them, and it is such a comfort to know it'll be in good hands. I can't say enough about how wonderful they are and highly recommend them!
Pamela Mitterling
Sam and Kim handled our mother’s services beautifully. Everything so very professionally handled with heartfelt empathy. Custer-Glenn has performed services for both my father and my mother, and I would most definitely recommend them in your time of need. I can’t thank them enough for a wonderful and respectful service. We didn’t have to worry about a thing, and this was greatly appreciated.
Tona Clark
Custer-Glenn is everything and more in a time when you've lost a loved one. The experience that I had when I lost my Husband Ken was truly a blessing. His death was unexpected and his final resting expenses were not planned out at the time either. Our family had to do a fund me for donations and we sold things too. But, Custer-Glenn is dedicated to helping you have a good and memorable experience, not only on the spot planning and expense plans with payment options. But, also with plans to have a secure plan in place for you and loved one's final resting future. Everything Custer-Glenn did was truly respectful, heartfelt and caring for us and our loss.
Kelly Harrington
The staff at Custer Glenn is amazing. We have used their services for several family matters & are using them yet again this week for my Uncle. We highly recommend them. Very helpful & accommodating for every question & need. Kelly Harrington & Becky Horst
Tinh Khongphatthana
We had a loved one passed away without any arrangement plans. We reached out to Custer-Glenn and was impressed by their understanding and support during a tough time. We were able to request a Buddhist viewing and service. The Custer-Glenn team was spectacular! I cannot thank them enough for a job well done!
Judy Alsdorf
The staff at Custer Glenn was caring and supportive to me and my family. They were attentive to details and respected our loved one as well as us. They coordinated the services at the church and cemetery and it all ran smoothly. Advice was offered and support after the services was appreciated, they were all very kind and caring.
Emily B. Jones
Both Samuel and Kim were consistently kind and gentle in their approach to my family after we suffered our loss. They were professional in the way they provided their service and also extremely communicative throughout the process.
Cathy Carr
Our family had my sisters Memorial Service at Custer Glenn Funeral Home. This was her choice for entrusted care. We were extremely pleased with the professionalism, and compassion that was shown to us. Highly recommend this local business.
Erica Gove
Custer-Glenn just help us bury my father and I couldn't be happier with them. From the moment they came for my father till the time we put him to rest they were helpful, kind and the most caring. We never felt pressured about anything, he gave us all the time in the world. Whenever we were stuck he guided us and made all our decisions easy. We never felt stressed or overwhelmed and they made my dad over beautifully and was gracious and helpful at the funeral. I will definitely use them for all my family and recommend them to everyone. I thank you Custer-Glenn for all you did for my dad and us.
Tamara Petralia
Samuel and his staff are very helpful in so many ways from planning memorial services and showing their deepest sympathies and condolences.I would highly recommend them for family memorial services.Samuel has been providing Excellent services for my immediate family for years.Sincerely,Tamara Petralia
Melinda Hendrix
Sam Glenn and his staff were so very kind and helpful during this difficult time for our family. The checklist that they provided had detailed steps on what to do after a loved one passes. It was very helpful and made the process easier to handle. Thank you so very much!
Mark Koenig
I had a tragedy happen to me on January 23 2022. My wife of over 36yrs became ill and suddenly passed away. I didn't know what to do, I truly was a lost soul. I went to Custer-Glenn because that is where my wife had taken all of our deceased pets. That's when I was introduced to Sam Glenn. He was not only very professional but also consoling. I didn't have anything pre-planned (at 60 you don't think something like this can happen to you), but he basically took me by the hand and led me through this most difficult process. I would personally recommend Custer-Glenn to anyone who is in need of such services. Thank you from the bottom of my heart,Mark KoenigP.S. I consider Sam a personal friend, that's how much I appreciated his professionalism and respect what he does for people in there time of despair.
Rena Figley
Sam and his staff are the BEST! They are professional and at the same time very caring and compassionate. They are there to help you with anything you need or want. Sam makes you feel like family and I like that. I would recommend his services before anyone else! When you are grieving, you need hugs......and they are there for you! Love them all!! 😁👏👏🎖🥇
Mark Converse
Our family was in a very tight window for a "green funeral" and fortunately we found Custer-Glenn. They had experience with this and had worked with Foxfield in Wilmot, OH with previous burials. They were up to the task. Some funeral homes say they have experience with this type of service but as you talk with them you can tell they don't. Custer-Glenn does.
Patty DeArment
Sam Glenn and staff were very kind and patient with myself and sisters handling my father’s arrangementsThe arrangements were completed in a timely fashion with the upmost respect of our family.The facilities are very clean and comfortable and well suited for the process. Our needs were meant with dignity.
Julie Smetzer
Sam, Jordan, and the entire staff were extremely professional in the planning of my father-in-law's calling and funeral in January. The physical building (no entry steps) and comfortable interior made this choice a wonderfully easy gathering place for family and friends. They ordered the casket spray for us which was beautiful. With photos provided by the family, they made a lovely video filled with great memories and gave us copies. Highly recommend.
Tamara Berlin
My family have always looked to Custer-Glenn when a loved one has passed, even our pets! When you are grieving, you can rely on Sam and his staff to be comforting, compassionate and understanding. They are knowledgeable and are able to help you navigate the many details needing attention when planning a funeral or whatever your end-of-life needs may be. I highly recommend them.
Sam Deweese
Custer- Glenn funeral home provided me with absolutely the best service possible. Sam an Kim are true professionals in the business and could not have been more helpful in our families time of need. I can not recommend them enough if your loved one has passed on. Thank both of you again for a wonderful service. Highly recommend.
Aaron Casey
Kim and Sam were very compassionate and very easy to work with during our grieving process. They made sure every little detail was what we wanted or needed. Great people.
Kim Snyder
Sam was very kind patient and understanding. I would recommend them to family and friends for sure. They provided helpful information and followed up with care services as well.
Sherri Lenart
I have had to use Custer-Glenn a couple of times. They were so considerate of my situation. Such a great group of people. They took care of my father after his passing. The service was awesome! I would recommend Custer-Glenn to anyone.
Frank Kruta
They have done our family funerals for years. Our daughter in1994 to my father in law and mother in-law. You will not find a more caring and professional staff anywhere. Sam and his team are caring and will look at every detail to make sure your and your love one needs are meet. Beautiful building great layout. Have great respect and care for this team.
Marcia Schlegel
We were extremely pleased with the care and service we received at Custer-Glenn after our son’s recent and unexpected passing. They went above and beyond to accommodate our needs and wishes to help us create a wonderful celebration of his life. We have worked with Custer Glenn in the past and plan to continue to do so by pre-planning our own funerals there.
Sandra Vaughan
I feel I can recommend Custer-Glenn Funeral Home without reservation. Having only lived a short while in Wooster, I was very grateful for their caring assistance in so many different ways when my husband of 60+ years passed away.
J Bowman
The entire staff at Custer Glenn were very compassionate and professional throughout the process of serving our family after the death of our father. They were helpful and kind from the first time we walked in to make arrangements to the final moments at the gravesite. It was wonderful to have their guidance at a time when making decisions was overwhelming.
Barbara Jones
We are so thankful that we chose Custer-Glenn to assist with the arrangements for my brother. Sam made himself available on very short notice and was so informative, kind and calm throughout this hectic process that we all felt immediately assured that all would be handled. There was no pressure to make decisions and we were able to have exactly the type of remembrance we wanted.Many immediate family members live out of state and/or have physical limitations. Sam and his staff were so accommodating.We were also so impressed with the respect that Custer-Glenn showed for my brother as a US Navy veteran. It was very moving and much appreciated.I cannot imagine anyone kinder or more supportive than Sam Glenn.Barbara JonesPlain City, Ohio
Debra Swinehart
My mother died on 3/23/2023 and received the upmost professional care from Sam and Kim and the transfer from Indiana funeral home. She was laid to rest peacefully and with dignity. I want to thank Sam, Kim and Sharon for helping me make this a transition of unloading my sorrows and heavy heart as easy as it possible could be. Thank you!
Dan Shadburn
If you can think ahead of time who you may use I encourage you to consider Custer-Glenn.I found the extra time they took was so appreciated and they had answers to things I hadn't considered. Compassionate ++
Kim Brown
The staff was amazing. My mother looked so beautiful. They answered all questions, had everything done that was asked. The staff showed compassion and understanding at the time that it was definitely needed. They even texted after my mother's service to see how my family and I were doing.
Delores Myers
I was unsure of the quality of service we were going to get from the funeral home but that’s where my dad had pre-planned his funeral, I was so impressed with everyone that worked at the funeral home. They were all so nice and caring and so supportive. It was just wonderful.
Brad Asbury
Glenn Custer funeral home did an amazing job handling all my wife's arrangements very compassionate caring ,loving staff highly recommended service
C O
Sam at Custer-Glenn was kind, patient and helpful every step of the way! He made everything as easy as possible. It was exactly what we needed at the time.
Jeanne Hames
My Father died December 17th 2019 so close to ChristmasCuster Glenn Funeral Home came to the Hospital and picked up my Dads body we were in such a sad state me and my sisters. The Staff that transported Dad was so kind and caring I knew he was in good handsA few days later we went to meet with Funeral personnel I must say the calmness and genuine care was more than I ever expected in this traumatic time my Sisters and I were put at easeThe whole experience was one I would not hesitate to refer anyone to this Outstanding InstituteThank you,Custer GlennFuneral HomeJeanne Hames
Holly Lutsch
Top notch staff. Made the funeral process super easy. They followed up to make sure we were doing OK a few weeks after the funeral. Definitely would recommend them.
Joe Salazar
Mr Glenn and Kim were so helpful throughout the whole process. They felt like part of the family. We couldn't have asked for a better service.
Spenser Wallace
Sam and Kim both helped me and my family navigate several issues during our time of need. They were responsive and caring.
Susanna Vicknair
Custer-Glenn was professional, attentive, and very caring. The peaceful and calm atmosphere helped reduce our stress. It was a beautiful service. I highly recommend them.
Therese Henley
Glenn was absolutely amazing. There was major confusion on the military part which in return our Dad's funeral was delayed for 4 weeks. Yes 4 weeks! Glenn kept us up to date and even offered other alternatives if we wished. The private service was amazing as Dad had that smirking grin on his face to let us know everything is going to be ok. In the end everything worked out and our Dad was finally laid to rest at the Cemetery of his choice. Thank you so much Custer Funeral Home
Tessa Miller
Custer Glenn has handled all of my family members services who have passed. They are always very comforting and respectful. I would highly recommend them.
Pam Followay
I highly recommend Custer-Glenn Funeral Home. Sam and the Staff are professional, very compassionate, and detailed. I am so thankful I chose Custer-Glenn to handle my Mother's arrangements.
John Holley
Dad and I have known Sam many years, that's why Custer Glenn was his only choice when we decided to do his pre planning a few years ago. Sam and his staff are 100% top notch! So commpasioniate, efficient, the attention to detail is second to none. Dad did services at his church as opposed to their facility, and they took such loving care of dad from minute one....I'm so grateful for all of their love and compassion for dad and for my family. They are amazing!!
Margie Courtney
Custer-Glenn was extremely professional in caring for our loved one, all in a timely manner, as well as answering all our questions through the process. When someone dies unexpectedly, you need someone to "take the reins" as the family attempts to get through their own grief. The staff at Custer-Glenn provided support, empathy, and a genuine feeling of family for all concerned throughout the process and followup afterwards. I would highly recommend them to give you support in the passing of loved ones.
Vickie Catteau
We are so glad we chose Custer-Glenn Funeral Home for our son, Steve’s, funeral service. Sam, Christine, Kim and staff were so accommodating, compassionate, supportive in absolutely everything from the very first call. It is a devastating time and having that entire team at Custer was a Godsend.We highly recommend Custer-Glenn Funeral Home.Jay and Vickie Catteau
Christina Marie
Sam and Kim provided a wonderful environment and service for my sons memorial service. They have continually reached out during and after; and you can sense a genuine commitment to their job and how they help people during some of the most difficult times of a persons life. I am thankful that they were who was chosen to honor my son.
Sharon Bowers
Custer-Glenn is caring and thoughtful during a difficult time. They were always there to help with the many details. My family recommends Custer-Glenn funeral home and Sam Glenn to assist in the final arrangements of your loved one.
Eric Fairhurst
Sam, Kim, and the entire staff of Custer-Glenn treated us with such great care, respect, and kindness. We are deeply appreciative of their services on behalf of our Family.
wanda flinner
They were a very compassionate and caring staff and they made our family feel @ home from the time we walked in the door..They gave so all the time we needed and didn't hurry us to make decisions. I would recommend them to everyone...Many Thanks again Sam & Kim.
Tammy Wilson
They were very caring when I lost my son. I can not say enough about how compassionate they are. They did a wonderful job with his funeral service.
Shannon Kaufman
My family and I have always received excellent service from Custer-Glenn Funeral Home. Very caring and helpful staff.
June Baughan
I wouldn't change a thing! I had excellent service from you! Very compassionate towards my children and I! We had a dog Dorrie for 13 yrs and my children were so heartbroken and the lady that took care of us did an excellent job! Thank you so much!
Eric Novak
Custer is definitely good and efficient at the time you need them to be very satisfied. Thank you.
Jeremiah Harper
Samuel Glenn is extremely professional and truly does care about taking care of families during one of the worst events life has to offer.
Bonnie Ramsier
In a time like this we didn’t what to ask but with Custer-Glenn we never needed to ask they had already taken care of it.
Stephen Denman
Sam and his associates did a great job in helping us through this difficult time. I appreciate their flexibility throughout the process.
Barb Denman
During this difficult time, Sam and Sue went above and beyond to help us. A phone call away, this was not just a job, but a vocation to serve.
Bev Buchdrucker-Willrich
I would highly recommend Unforgettable Tails by Cluster-Glenn. They treated the loss of my Dog with such kindness.
Emily B. Jones
Both Samuel and Kim were consistently kind and gentle in their approach to my family after we suffered our loss. They were professional in the way they provided their service and also extremely communicative throughout the process.
Cathy Carr
Our family had my sisters Memorial Service at Custer Glenn Funeral Home. This was her choice for entrusted care. We were extremely pleased with the professionalism, and compassion that was shown to us. Highly recommend this local business.
Erica Gove
Custer-Glenn just help us bury my father and I couldn't be happier with them. From the moment they came for my father till the time we put him to rest they were helpful, kind and the most caring. We never felt pressured about anything, he gave us all the time in the world. Whenever we were stuck he guided us and made all our decisions easy. We never felt stressed or overwhelmed and they made my dad over beautifully and was gracious and helpful at the funeral. I will definitely use them for all my family and recommend them to everyone. I thank you Custer-Glenn for all you did for my dad and us.
Tamara Petralia
Samuel and his staff are very helpful in so many ways from planning memorial services and showing their deepest sympathies and condolences.I would highly recommend them for family memorial services.Samuel has been providing Excellent services for my immediate family for years.Sincerely,Tamara Petralia
Melinda Hendrix
Sam Glenn and his staff were so very kind and helpful during this difficult time for our family. The checklist that they provided had detailed steps on what to do after a loved one passes. It was very helpful and made the process easier to handle. Thank you so very much!
Mark Koenig
I had a tragedy happen to me on January 23 2022. My wife of over 36yrs became ill and suddenly passed away. I didn't know what to do, I truly was a lost soul. I went to Custer-Glenn because that is where my wife had taken all of our deceased pets. That's when I was introduced to Sam Glenn. He was not only very professional but also consoling. I didn't have anything pre-planned (at 60 you don't think something like this can happen to you), but he basically took me by the hand and led me through this most difficult process. I would personally recommend Custer-Glenn to anyone who is in need of such services. Thank you from the bottom of my heart,Mark KoenigP.S. I consider Sam a personal friend, that's how much I appreciated his professionalism and respect what he does for people in there time of despair.
Rena Figley
Sam and his staff are the BEST! They are professional and at the same time very caring and compassionate. They are there to help you with anything you need or want. Sam makes you feel like family and I like that. I would recommend his services before anyone else! When you are grieving, you need hugs......and they are there for you! Love them all!! 😁👏👏🎖🥇
Mark Converse
Our family was in a very tight window for a "green funeral" and fortunately we found Custer-Glenn. They had experience with this and had worked with Foxfield in Wilmot, OH with previous burials. They were up to the task. Some funeral homes say they have experience with this type of service but as you talk with them you can tell they don't. Custer-Glenn does.
Patty DeArment
Sam Glenn and staff were very kind and patient with myself and sisters handling my father’s arrangementsThe arrangements were completed in a timely fashion with the upmost respect of our family.The facilities are very clean and comfortable and well suited for the process. Our needs were meant with dignity.
Julie Smetzer
Sam, Jordan, and the entire staff were extremely professional in the planning of my father-in-law's calling and funeral in January. The physical building (no entry steps) and comfortable interior made this choice a wonderfully easy gathering place for family and friends. They ordered the casket spray for us which was beautiful. With photos provided by the family, they made a lovely video filled with great memories and gave us copies. Highly recommend.
Sara
Everyone was very kind and empathetic throughout the whole process.
Ken Gilbert
Everyone was extremely helpful. Made this difficult time much easier.
kaitlin wiggins
They are very nice and comforting when my family had my uncle service there I give this place 5 stars
laurie sellers
Very kind people who go out of their way to make your time of need as comfortable as possible.
Betty Princehorn
Great service and caring staff. Very attentive to the family's needs.
jackie wynn
Compassionate staff and wonderful to work with. Highly recommend!
Mary Runyon
Always so kind. Makes difficult times more manageable.
Apalation Beff
Wonderful staff with welcoming and consoling staff
kash jefff
Emilee Glenn
Debra Swinehart
My mother died on 3/23/2023 and received the upmost professional care from Sam and Kim and the transfer from Indiana funeral home. She was laid to rest peacefully and with dignity. I want to thank Sam, Kim and Sharon for helping me make this a transition of unloading my sorrows and heavy heart as easy as it possible could be. Thank you!
Dan Shadburn
If you can think ahead of time who you may use I encourage you to consider Custer-Glenn.I found the extra time they took was so appreciated and they had answers to things I hadn't considered. Compassionate ++
Kim Brown
The staff was amazing. My mother looked so beautiful. They answered all questions, had everything done that was asked. The staff showed compassion and understanding at the time that it was definitely needed. They even texted after my mother's service to see how my family and I were doing.
Delores Myers
I was unsure of the quality of service we were going to get from the funeral home but that’s where my dad had pre-planned his funeral, I was so impressed with everyone that worked at the funeral home. They were all so nice and caring and so supportive. It was just wonderful.
Brad Asbury
Glenn Custer funeral home did an amazing job handling all my wife's arrangements very compassionate caring ,loving staff highly recommended service
C O
Sam at Custer-Glenn was kind, patient and helpful every step of the way! He made everything as easy as possible. It was exactly what we needed at the time.
Jeanne Hames
My Father died December 17th 2019 so close to ChristmasCuster Glenn Funeral Home came to the Hospital and picked up my Dads body we were in such a sad state me and my sisters. The Staff that transported Dad was so kind and caring I knew he was in good handsA few days later we went to meet with Funeral personnel I must say the calmness and genuine care was more than I ever expected in this traumatic time my Sisters and I were put at easeThe whole experience was one I would not hesitate to refer anyone to this Outstanding InstituteThank you,Custer GlennFuneral HomeJeanne Hames
Holly Lutsch
Top notch staff. Made the funeral process super easy. They followed up to make sure we were doing OK a few weeks after the funeral. Definitely would recommend them.
Joe Salazar
Mr Glenn and Kim were so helpful throughout the whole process. They felt like part of the family. We couldn't have asked for a better service.
Spenser Wallace
Sam and Kim both helped me and my family navigate several issues during our time of need. They were responsive and caring.
Eunice Herman
Tierra Keen
Tyson Kirk
alvon911
Carrie Reed
Christy Philpott
Bethany Stricklen
Tessa Stanford