Customer Reviews Summary
Ferncliff Cemetery and Arboretum is highly praised for its beautiful grounds, compassionate staff, and professional service during difficult times. Many reviews highlight the cemetery's well-maintained facilities and the staff's attentiveness to families' needs. However, there are some concerns regarding parking issues and the condition of certain burial sites.
Teresa Parrett
This is a beautiful cemetery. It's the reason we picked it. But it's rediculous that ppl come there for photo shots of proms and such and don't follow the rules. Parking all over the place blocking roads with their vehicles and expect ppl to back up and one actually told me to wait until a photo was taken before they let me pass.I was there visiting a few grave sites of family members. I couldn't find the security guard. This should not be happening.
Bob “Bob” Wiedeke
Ferncliff is absolutely beautiful year-round. From giant mausoleums to artfully placed waterworks, Ferncliff is a great place to walk or drive through. Another great thing about Ferncliff is the wrought iron fence on the curve of SR 41. People are constantly crashing into that section of fence. Follow @Ferncliff_Fence_Has_Fallen on Instagram to get updates on whether the fence is up or down.
Brian Dible
Stumbled across this cemetery while visiting Snyder Park and noticed the fountain. Huge cemetery and picturesque while on some hilly terrain with a creek, pond and fountain. The mausoleum was pretty cool looking as well.
Lori Harris
Beautiful cemetery with lots of large trees. Nice memorials with statues, historical plaques and peaceful surroundings. Some of the older sections could use a bit of attention; holes from sunken burials and groundhogs here and there. Lots of great info at this cemetery.
Teresa Parrett
This is a beautiful cemetery. It's the reason we picked it. But it's rediculous that ppl come there for photo shots of proms and such and don't follow the rules. Parking all over the place blocking roads with their vehicles and expect ppl to back up and one actually told me to wait until a photo was taken before they let me pass.I was there visiting a few grave sites of family members. I couldn't find the security guard. This should not be happening.
Bob “Bob” Wiedeke
Ferncliff is absolutely beautiful year-round. From giant mausoleums to artfully placed waterworks, Ferncliff is a great place to walk or drive through. Another great thing about Ferncliff is the wrought iron fence on the curve of SR 41. People are constantly crashing into that section of fence. Follow @Ferncliff_Fence_Has_Fallen on Instagram to get updates on whether the fence is up or down.
Brian Dible
Stumbled across this cemetery while visiting Snyder Park and noticed the fountain. Huge cemetery and picturesque while on some hilly terrain with a creek, pond and fountain. The mausoleum was pretty cool looking as well.
Lori Harris
Beautiful cemetery with lots of large trees. Nice memorials with statues, historical plaques and peaceful surroundings. Some of the older sections could use a bit of attention; holes from sunken burials and groundhogs here and there. Lots of great info at this cemetery.
doug hunt
Everyone at Ferncliff was professional and caring. It was a worthy sendoff for my Navy Veteran Uncle. They made process and procedures simple and easy for me during a difficult period of time. They took care of all the veteran related things including getting a color guard and buglar for the ceremony. The grounds and monuments were beautiful and well maintained. I could have not been more pleased
Wendy Steller
The staff at Ferncliff was very helpful and caring. On the day that we buried our relative's ashes, they saw to every detail and were very compassionate. The cemetery is beautifully maintained.We recommend Ferncliff cemetery.
chad rowland
The Ferncliff Cemetery and Arboretum offers a professional service and compassionate response when dealing with the passing of a loved one. The grounds are clean, quiet and aesthetic. During the recent passing of a loved one, Lesley Heatherman oversaw the funeral proceeding as funeral director. Lesley was kind, patient and helpful when dealing with the burial of our loved one. Our family will recommend the Ferncliff cemetery to any person who wishes to honor their loved one in the best way possible.
Dianna Baughman
Both of my parents are now buried at Ferncliff Cemetery. The staff at Ferncliff have always been kind, knowledgeable, and helpful when our family has needed them to be. The cemetery itself is well groomed, and beautiful to look at from the city roads around the cemetery. I am impressed by the looks of it, and by the kindness of the cemetery staff to answer questions and be there at a time when emotions can be raw. They were very helpful.
mochacola58
Ferncliff staff was wonderful in helping me make arrangements for my mom. Generations of our family are buried there but I would use them anyway because the grounds are well maintained, the staff was knowledgeable, professional and compassionate. They made a very emotional and demanding task alot less stressful. It was truly a pleasure doing business with them.
Tammy Laughlin
Ferncliff is a beautiful cemetery and everyone was polite and helpful. The only problem we had was the support system around the hole. My father was a large man so we bought a large casket and the wood the men had to walk on was very flimsy. The women in charge was at the top trying to pull dads casket up. I was pretty stressed by time we started the grave side portion. My mother was placed there 6 years ago and it was a smooth transaction.
Sheila Crawford
Ferncliff Cemetery and Arboretum is a very special and beautiful final resting place. The employees were professional and efficient. They handled everything above and beyond what was expected. They kept in touch with me about every detail they were doing for my sister. They gave her a special gravesite service. I appreciate their caring and kindness very much. I recommend them highly to anyone who needs help when it's so difficult to say goodby to your loved one. God bless you.
Phillip Calland
My wife passed away on 3/4/2023 and we had already purchased our burial plot. Prior to the funeral Marilyn Knize did a wonderful job taking me to the plot , explaining things well, and answering all of my questions. I plan to come back to order a marker soon.
caleb ortiz
I normally am not very easily upset, but when my family stopped after church today we pulled off the side of the road where there was another car parked, there were no signs saying anything about no parking and the other lady was out and about from her car. The security guard pulled up and told us that we needed to move our vehicle and responded afterward that the other lady had family there and that she was okay to stay parked. My wife has spent a pretty penny having family buried there and for us to feel like we were discriminated against was a feeling that upset my wife and I very much. I feel like the security guard maybe should have asked some questions and maybe got a little more info before just trying to make us move! I know my wife will be getting a hold of the office to discuss this matter a little more in full but as of right now the situation just did not sit well with me!
PJ Hutchison
My mother and father, my brother and sister, and my wife are at Ferncliff, along with my wife's mother and father. I think it' is safe to say that we have been very satisfied with the Ferncliff facility as well as the staff that runs the facility. They are caring, knowledgeable people who will go the extra mile to make sure that you get the service you want for your loved one.
Merp S
Beautiful well kept place. The security guard in the van is the sweetest man ever. The world needs more people like him!
Don Firman
Staff was very helpful, with an ambience of cordiality in the beauty of the office. Special mention acknowledging staff member Amber, and her kind regard concerning my daughter who lost her only son, my Grandson. God Bless the Staff who made this a very special day.
Joyce Murnahan
The staff was wonderful to work with. Everyone was friendly and helpful and made sure I was taken care of. I would recommend this cemetery to everyone.
Colt Ferrell
I finally met my idol. Nikola Tesla
James Hart
They are very caring and professional. Ferncliff is a beautiful cemetery and they keep the grounds mowed and trees trimmed.
Linda Ray
Very well cared for cemetery, and the representative Marilyn Knize could not have been more helpful.
Frank Gilbert
A beautiful drive along the road between the Mad river and the cemetery. And a lot of interesting plaques to read thru out the cemetery.
Dave Denney
Shelley Baker has been amazing my wife passed away in November and she helped me with taking care of everything we needed to take care of her and I had my grandma and aunt that needed some things done and she got it done even with all the stuff going on she called me when the work was doneThank you
Tracy Jones
My life companion passed 7 months ago and the ground where he is buried is still uneven rocks hardly no grass looks HORRIBLE and that's what I paid for WOW DISAPPOINTED....
Chris Baldwin
They went above and beyond for my dad's funeral and burial. I was informed of everything beforehand with no surprises. professional staff
Carol Kearns
I worked with Marilyn Knize to help me find a family plot and to arrange the procedures required.
Justin Evans
Absolutely beautiful! One of my favorite cemeteries to visit. A lot of cool history here.
Carol Stambaugh
Beautiful well kept cemetery. Staff very professional and helpful.
Travis Stephenson
Well kept cemetery. The info signs near notable burials are great to read.
John Oliver
Knew all the answers to my questions. Explained everything in the upmost detail. Just what you need at this time.
Kelli Howard
The staff was very friendly and helpful. They listened to our needs and requests.
Teresa Parrett
This is a beautiful cemetery. It's the reason we picked it. But it's rediculous that ppl come there for photo shots of proms and such and don't follow the rules. Parking all over the place blocking roads with their vehicles and expect ppl to back up and one actually told me to wait until a photo was taken before they let me pass.I was there visiting a few grave sites of family members. I couldn't find the security guard. This should not be happening.
Bob “Bob” Wiedeke
Ferncliff is absolutely beautiful year-round. From giant mausoleums to artfully placed waterworks, Ferncliff is a great place to walk or drive through. Another great thing about Ferncliff is the wrought iron fence on the curve of SR 41. People are constantly crashing into that section of fence. Follow @Ferncliff_Fence_Has_Fallen on Instagram to get updates on whether the fence is up or down.
Brian Dible
Stumbled across this cemetery while visiting Snyder Park and noticed the fountain. Huge cemetery and picturesque while on some hilly terrain with a creek, pond and fountain. The mausoleum was pretty cool looking as well.
Lori Harris
Beautiful cemetery with lots of large trees. Nice memorials with statues, historical plaques and peaceful surroundings. Some of the older sections could use a bit of attention; holes from sunken burials and groundhogs here and there. Lots of great info at this cemetery.
doug hunt
Everyone at Ferncliff was professional and caring. It was a worthy sendoff for my Navy Veteran Uncle. They made process and procedures simple and easy for me during a difficult period of time. They took care of all the veteran related things including getting a color guard and buglar for the ceremony. The grounds and monuments were beautiful and well maintained. I could have not been more pleased
Wendy Steller
The staff at Ferncliff was very helpful and caring. On the day that we buried our relative's ashes, they saw to every detail and were very compassionate. The cemetery is beautifully maintained.We recommend Ferncliff cemetery.
chad rowland
The Ferncliff Cemetery and Arboretum offers a professional service and compassionate response when dealing with the passing of a loved one. The grounds are clean, quiet and aesthetic. During the recent passing of a loved one, Lesley Heatherman oversaw the funeral proceeding as funeral director. Lesley was kind, patient and helpful when dealing with the burial of our loved one. Our family will recommend the Ferncliff cemetery to any person who wishes to honor their loved one in the best way possible.
Dianna Baughman
Both of my parents are now buried at Ferncliff Cemetery. The staff at Ferncliff have always been kind, knowledgeable, and helpful when our family has needed them to be. The cemetery itself is well groomed, and beautiful to look at from the city roads around the cemetery. I am impressed by the looks of it, and by the kindness of the cemetery staff to answer questions and be there at a time when emotions can be raw. They were very helpful.
mochacola58
Ferncliff staff was wonderful in helping me make arrangements for my mom. Generations of our family are buried there but I would use them anyway because the grounds are well maintained, the staff was knowledgeable, professional and compassionate. They made a very emotional and demanding task alot less stressful. It was truly a pleasure doing business with them.
Tammy Laughlin
Ferncliff is a beautiful cemetery and everyone was polite and helpful. The only problem we had was the support system around the hole. My father was a large man so we bought a large casket and the wood the men had to walk on was very flimsy. The women in charge was at the top trying to pull dads casket up. I was pretty stressed by time we started the grave side portion. My mother was placed there 6 years ago and it was a smooth transaction.
Randall East
Peaceful resting place for those you hold dear.
Nicole Blaylock
Excellent customer service and very knowledgeable employees
Dan Newcomer
Very understand fills and a very beautiful location.
Margo McDaniel
Love the scenery in all weather
Brian
Beautiful, so peaceful.
Tom Ryan
Everything went fine
Senta Folds, CFSP
Lovely place.
Robert Swearingen
John Willis
Angel Vannoy
Sheila Crawford
Ferncliff Cemetery and Arboretum is a very special and beautiful final resting place. The employees were professional and efficient. They handled everything above and beyond what was expected. They kept in touch with me about every detail they were doing for my sister. They gave her a special gravesite service. I appreciate their caring and kindness very much. I recommend them highly to anyone who needs help when it's so difficult to say goodby to your loved one. God bless you.
Phillip Calland
My wife passed away on 3/4/2023 and we had already purchased our burial plot. Prior to the funeral Marilyn Knize did a wonderful job taking me to the plot , explaining things well, and answering all of my questions. I plan to come back to order a marker soon.
caleb ortiz
I normally am not very easily upset, but when my family stopped after church today we pulled off the side of the road where there was another car parked, there were no signs saying anything about no parking and the other lady was out and about from her car. The security guard pulled up and told us that we needed to move our vehicle and responded afterward that the other lady had family there and that she was okay to stay parked. My wife has spent a pretty penny having family buried there and for us to feel like we were discriminated against was a feeling that upset my wife and I very much. I feel like the security guard maybe should have asked some questions and maybe got a little more info before just trying to make us move! I know my wife will be getting a hold of the office to discuss this matter a little more in full but as of right now the situation just did not sit well with me!
PJ Hutchison
My mother and father, my brother and sister, and my wife are at Ferncliff, along with my wife's mother and father. I think it' is safe to say that we have been very satisfied with the Ferncliff facility as well as the staff that runs the facility. They are caring, knowledgeable people who will go the extra mile to make sure that you get the service you want for your loved one.
Merp S
Beautiful well kept place. The security guard in the van is the sweetest man ever. The world needs more people like him!
Don Firman
Staff was very helpful, with an ambience of cordiality in the beauty of the office. Special mention acknowledging staff member Amber, and her kind regard concerning my daughter who lost her only son, my Grandson. God Bless the Staff who made this a very special day.
Joyce Murnahan
The staff was wonderful to work with. Everyone was friendly and helpful and made sure I was taken care of. I would recommend this cemetery to everyone.
Colt Ferrell
I finally met my idol. Nikola Tesla
James Hart
They are very caring and professional. Ferncliff is a beautiful cemetery and they keep the grounds mowed and trees trimmed.
Linda Ray
Very well cared for cemetery, and the representative Marilyn Knize could not have been more helpful.
Nanette Shaffer
Katy Leonard
Darrell Kitchen
Jen Pisano
ashly tackett
Bridget Tannenbaum
K Tackett
Nicholas Tannenbaum-Hall
B Tackett
Birdy Latoski
Frank Gilbert
A beautiful drive along the road between the Mad river and the cemetery. And a lot of interesting plaques to read thru out the cemetery.
Dave Denney
Shelley Baker has been amazing my wife passed away in November and she helped me with taking care of everything we needed to take care of her and I had my grandma and aunt that needed some things done and she got it done even with all the stuff going on she called me when the work was doneThank you
Tracy Jones
My life companion passed 7 months ago and the ground where he is buried is still uneven rocks hardly no grass looks HORRIBLE and that's what I paid for WOW DISAPPOINTED....
Chris Baldwin
They went above and beyond for my dad's funeral and burial. I was informed of everything beforehand with no surprises. professional staff
Carol Kearns
I worked with Marilyn Knize to help me find a family plot and to arrange the procedures required.
Justin Evans
Absolutely beautiful! One of my favorite cemeteries to visit. A lot of cool history here.
Carol Stambaugh
Beautiful well kept cemetery. Staff very professional and helpful.
Travis Stephenson
Well kept cemetery. The info signs near notable burials are great to read.
John Oliver
Knew all the answers to my questions. Explained everything in the upmost detail. Just what you need at this time.
Kelli Howard
The staff was very friendly and helpful. They listened to our needs and requests.
Randy Gordon, Jr