Customer Reviews Summary
Tufts Funeral Home has received mixed reviews regarding their cremation services. While many customers praised the compassionate service, professionalism, and quick return of ashes, others expressed disappointment with pricing transparency and the handling of sensitive situations. Overall, the facility is recognized for its caring staff but criticized for some operational shortcomings.
Philn08
It is with 120% confidence that I recommend Tufts Funeral Home in Goshen. Thank you to Funeral Directors Allison Williams, Phil Hopper, and Tim King. You are the best of the best!Hereās why Goshenās Tufts Funeral should be anyoneās place to have a loved ones funeral:1. I have officiated more than 15 funerals for families and can confidently say that Tufts Funeral Home is absolutely incredible with the services and care they provide.The Goshen facility would be our preference out of the 3, but all three locations are well done.2. We were shown such care, compassion, tender grace as well as given the space when we need it.3. There was not the sales pitch or $$$ feel to our planning meeting with the directorās. They gently and clearly gave us the information and prices and allowed us the time and space to decide.4. They handled the logistics, paperwork and finances bery professionally and without stress or hassle.5. The morticianās work on my father was truly a MASTERPIECE . They had him looking perfectly himself. I truly cannot say enough about what a superb job they did with my dad. Thank you.6. The funeral team took all of our display items and set them up in such a precious and special way that Iām not even sure our family could have done.7. The Milford VFW Auxiliary team were phenomenal and genuinely performed such an honorable ceremony. THANK YOU to all of the men who served our family and honored my dad.8. The funeral home went above and beyond to meet our needs and expectations. Truly!9. When it comes to services, ceremonies, and events, I have very high standards, being a director, performer, and pastor. I truly have nothing to say in critique other than their facility is still under renovation and arenāt fully completed yet, but thatās out of their control and fully understandable when familyās desire is to have a funeral home that is not outdated. Even with a few minor updates still to be done, they worked hard to provide such a warm and comforting place.From the bottom of our hearts - THANK YOU Tufts Funeral home for making my dadās funeral a special day we will never forget.Blessings!
Tara Stamper
I was very disappointed with how Tuft Sxhildmeyer represents 2 options for cremation - and charges severe differences in cost. 1 - hands on... if you speak with someone for personal attention during your emotional process, they charge you 2400+... but if you go online hands off... less than 1000.00. Then when you have concerns, they personally misrepresent themselves so not to have to deal with the emotions of their grieving clientele. I would no longer use them for crematorium purposes. They are great if memorial services with value to them are used.
Karen Shumaker
The two fellows I spoke with was so kind and helpful. My girls urn was engraved so beautiful. I was so happy to get her back so fast. Thank you for everything, from the bottom of my heart š¾
Jakyna Spivey
Everything was done quickly and efficiently. And I really appreciate all of the information on grief and mourning that they gave me. I dropped her off in the morning and gotta call the same day that I could come pick up my girl. Some of the most kind, compassionate people work here, and it meant a lot to me to have them be the ones to take care of my girl.