Bronze Stone Group

Pet Cremation in Canfield, Ohio

Caring Staff Quick Ash Return Good Reputation
Unclear Pricing Marker Issues Poor Responsiveness
4.7 15 reviews

Customer Reviews

Customer Reviews Summary

The reviews for the pet cremation service reflect a mix of experiences. While many customers praise the compassionate and helpful staff, as well as the ease of communication, there are significant concerns regarding the handling of memorial markers and the lack of responsiveness to customer requests. Overall, the service is seen as caring but has room for improvement in certain areas.

T.J. McClain

T.J. McClain

5 months ago

If you look at my reviews I have never given a 1 star review. Unfortunately this group earned one. They ruined my father's grave marker by placing information on the marker that I did not personally draft. It was an obnoxiously large line of text which reads, "Devot 87-C2". It makes no sense because it would appear to someone who is not biblically proficient to be a reference to scripture-- however it is not, it is the "cemetery's way of locating a marker," according to their representative and has no biblical reference whatsoever. Any individual reading that information on the face of a marker would be rightfully confused by it. When I asked them to remove the information they refused and instead offered to place flowers on his marker instead. It's a horrible way to represent someone's legacy, especially considering the thousands of dollars that were spent.

DAN DEVORE

DAN DEVORE

2 months ago

10/10. Great staff. Really easy to work with. Made things very smooth.

Matt Hanning

Matt Hanning

a month ago

Jason was a pleasure to work with and was easy to communicate with.

Brenda Winters

Brenda Winters

10 months ago

thank you for your help. this is a half brother I never knew about til I started doing Genealogy search. A lady I met on Ancestry found the his death certificate and sent me a copy. thats how I knew where he had been buried.

Business Hours & Maps

Sunday Closed
Monday 8:30 - 16:30
Tuesday 8:30 - 16:30
Wednesday 8:30 - 16:30
Thursday 8:30 - 16:30
Friday 8:30 - 16:30
Saturday Closed