Customer Reviews Summary
Carolina Pet Crematory has received overwhelmingly positive reviews for their compassionate service and professionalism during a difficult time of pet loss. Customers appreciate the respectful treatment of their pets, the thoughtful memorial options, and the transparent communication throughout the cremation process. Many reviewers express gratitude for the keepsakes provided, which help them cherish their beloved pets' memories.
Todd Harris
We recently had to put our beloved family pet, Hershey, to sleep. We were blessed to have her in our family for close to 16 years. Having to do this far exceeded the difficulty I could have ever imagined. We were all-heart broken - me, my wife, and the three kids. It was during this time the Carolina Pet Crematory stepped in with such wonderful care and compassion. Our regular vet was out of town, so we had to have the procedure done at another vet (and they too were great), but we decided to bring her body over to Carolina Pet ourselves as opposed to having her picked up from the vet. I spoke to Justin a couple of times throughout the day, and he was so compassionate and reassured me with all my questions. When we arrived, we were greeting and his father-in-law, Wayne, who met our family for one final goodbye. He shared some very comforting words regarding Hershey and then prayed with us, which was so appreciated. When I got the call the next day that "Hershey was ready to go home", Justin had the sweetest note "written" from Hershey along with her remains and a mold of her paw print. As I sat in the car and read my note and touched the mold of the paw print, my happy memory tears started flowing all over again. Thanks you Justin, Wayne and staff for making a difficult time beautiful and special.
William Regenthal
Carolina Pet Crematory took excellent care of me, my family, and most importantly, my cat, Jericho. They treated him with dignity and respect. The process, although painful for me, was handled with the utmost care by Justin and Jeff. I would recommend them to anyone going through the loss of a dearly loved pet. Thank you so much!UPDATE - I used Carolina Pet Crematory again, based on my experience 5 years ago. Again, they handled my needs with class and grace, and I am forever thankful.
Lisett Colon
My mothers beloved dog Scooby passed away on Saturday March 11,2023 and while looking for services on dog Cremations came across your services. Not knowing much about what to do I called and spoke to Jeff who gave us proper information. My mother and I were able to take her dog to the Greenville site the next day. We were so glad for such efficient and accommodating services. We will recommend it to anyone who needs the services for their beloved pet.
Alexis McCracken
Carolina Pet Crematory is run by such wonderful people. They were so very kind and understanding during such a terrible time for me. They let me visit with my girl for as long as I needed and explained the process of getting her footprint and noseprint, as well as doing the ceramic tile. I am grateful for such kind people to take care of my baby during such a hard time.