Customer Reviews Summary
McLean Funeral Directors has received overwhelmingly positive reviews for their compassionate service and attention to detail during difficult times. Customers appreciate the supportive staff, clean facilities, and the seamless handling of arrangements, including pet cremation services. Many reviewers express gratitude for the personal touches and the professionalism exhibited by the team.
Jason Greene
Exceptional Support During A Difficult TimeI cannot say enough good things about the team at McLean Funeral Directors and the incredible support they provided my family during the loss of our beloved Aunt. From the moment we walked through the doors, we were treated with the utmost compassion and care.Our funeral director, Katy, was an absolute rock for us. She guided us through every step of the process with patience, empathy, and a genuine desire to ensure our needs were met. Katy went above and beyond, becoming almost like family to us during this difficult time.The level of attention to detail from the entire McLean team was remarkable. Little touches, like having a separate cookie oven where they offered us fresh baked cookies while we discussed the arrangements, made a world of difference. Mary even made sure I had a quiet space to take a work call when needed - their thoughtfulness knew no bounds.The coordination of everything, from the service to the reception, was seamless. We never had to worry about a single thing, as the McLean team handled it all with the utmost professionalism.If you are entrusting the farewell of a loved one, I cannot recommend McLean Funeral Directors highly enough. Their kindness, compassion, and commitment to excellence is unparalleled. They have become an extension of our family, and we will be forever grateful for their support during this difficult time.
Jeanne Medlock
Everyone at McLean was so supportive and caring. They did a wonderful job! A year after my mother’s passing and funeral, the team at McLean sent me a beautiful plant!
Lindsay Horne
I recently discovered that McLean offered pet cremation services and I could not be more pleased with the whole experience. From the timely manner in returned phone calls, answering my questions, compassion, pick up service, friendly front desk staff and turn around time for pick up - this business is top notch! I worked directly with Katie and somehow they made it extremely pleasant, even during a time of grief. I wanted a place that would do clay prints and ink prints. I was told sometimes the ink prints could potentially not be great (I was aware of this already and knew it wasn’t due to McLean just the nature of the process) I went ahead with them anyway and I was extremely satisfied. The pricing was very reasonable. I highly recommend McLean Pet Cremation services and will absolutely use them again in the future. Thank you McLean!
Faith Ray
10/10, I recently used them after losing my family dog they came and handled everything with so much care and grace . I did not know that pet burial was an option with them but if you’re in the area and looking for someone please give them a call .