Customer Reviews Summary
Rainbow Bridge Pet Crematory is praised for compassionate service during pet loss. Reviewers highlighted personal touches like keepsakes and respectful handling. Owners Eric and Liz are noted for their empathy, easing the grieving process.
Kristy Uzzo
Rainbow Bridge provided an exceptional service to my family and I during a very difficult time. Our cat passed unexpectedly in our house and they were able to pick up our cat same day. I received the ashes in a beautiful tin with a paw print and locks of fur as well as memorial photo with a poem. I was teary-eyed the entire time. I truly felt the heartfelt condolences in the items I was given to memorialize my kitty. I'm so glad I had this company to handle everything when I wasn't even thinking straight. Thank you so much!
Jessica Smith
I was in need of Eric's services again today. I cannot thank him enough for his time and compassion and allowing me to be there during the cremation of my beloved Sophie today.I highly recommend him and his services to all in need. Thank you so much Eric for your time and helping me with my final closure for my best friend of 17 years today. I truly appreciate everything.
Camille Yuscak
Eric and Paul were incredibly sensitive and kind when our beloved Smokey died. Eric explained the process when we called for information and Paul patiently gave us as much time as we needed to hold him one last time and say our good bye. We were so pleased with the professionalism Eric showed when we picked up Smokey's cremains. Their sensitivity, kindness and respect for Smokey as our family was deeply appreciated. We recommend Rainbow Bridge highly at this very sad time.
Jimmy30049
I will forever be thankful for their sincere empathy during such a difficult time. Very thoughtful, efficient, and gentle with my beloved pet. I would recommend them 100%.
Kristy Uzzo
Rainbow Bridge provided an exceptional service to my family and I during a very difficult time. Our cat passed unexpectedly in our house and they were able to pick up our cat same day. I received the ashes in a beautiful tin with a paw print and locks of fur as well as memorial photo with a poem. I was teary-eyed the entire time. I truly felt the heartfelt condolences in the items I was given to memorialize my kitty. I'm so glad I had this company to handle everything when I wasn't even thinking straight. Thank you so much!
Jessica Smith
I was in need of Eric's services again today. I cannot thank him enough for his time and compassion and allowing me to be there during the cremation of my beloved Sophie today.I highly recommend him and his services to all in need. Thank you so much Eric for your time and helping me with my final closure for my best friend of 17 years today. I truly appreciate everything.
Camille Yuscak
Eric and Paul were incredibly sensitive and kind when our beloved Smokey died. Eric explained the process when we called for information and Paul patiently gave us as much time as we needed to hold him one last time and say our good bye. We were so pleased with the professionalism Eric showed when we picked up Smokey's cremains. Their sensitivity, kindness and respect for Smokey as our family was deeply appreciated. We recommend Rainbow Bridge highly at this very sad time.
Jimmy30049
I will forever be thankful for their sincere empathy during such a difficult time. Very thoughtful, efficient, and gentle with my beloved pet. I would recommend them 100%.
Neil Greene
When you have the most gut wrenching decision to make regarding what to do with your beloved pets remains look no further. Eric could not have been more compassionate or understanding in helping with making this horrible situation just a little more bearable for my wife and I. He retieved our beloved Rodney from our vets office as we were leaving to ensure that our pet was given the dignity and care that he so much deserved. Eric explained the entire process to us ,spoke with us about our dog and his own personal loss that he experienced himself. The services he provides for pet owners is second to none. God bless him for the work that he does..
Marla Vaz-Mirc
I accompanied my sister to Rainbow Bridge when her pet passed, I was immediately taken in by the compassion and professionalism that Eric showed. It was natural and honest. I took his information for when the time came that I might need his services. Little did I know it would be less than two months later. My family and I were devastated when our Golden Retriever Andy got sick. From the moment I called Eric to let him know what was happening to the day I picked up my Andy's ashes, I felt comfort with the knowledge that my beautiful boy would be treated with loving care. Thank You Eric and Liz, not only for the touching keepsakes, THANK YOU from our hearts for understanding that a pet is truly a family member. Be Blessed Always... Marla and Family
Benny Bokeh
During a difficult time, Rainbow Bridge provided compassionate and professional service. Eric was understanding and respectful, making a heartbreaking process a bit easier. I absolutely recommend Rainbow Bridge for their kindness and support during this time.
David Ferrara
They were very professional and courteous. The clay paw print and hair clipping brought tears of joy to me in a very difficult time. I really appreciate the service they provide. I highly recommend using Rainbow Bridge if you are considering getting your deceased pet cremated.
Venessa Muoio
Losing Myles who was my soul dog, my best friend and my baby was hands down the hardest experience of my life. Words cannot thank Eric and his team at Rainbow Bridge Pet Crematory enough. My heartache was met with unparalleled compassion and understanding. From the moment they arrived at my home, I knew Myles was going to be in good hands. Even picking up his ashes, I felt the unwavering support. Along with his ashes, I received a beautiful poem with his picture, his hair and paw print all beautifully preserved.Eric went above and beyond, ensuring every step of the process was handled with sensitivity and care. His welcoming demeanor provided much-needed comfort during a truly difficult time. His genuine empathy made a world of difference.The meticulous attention to detail in the cremation process was evident, giving me confidence that my best friend was treated with the utmost respect and dignity. They turned a painful experience into one filled with love and peace. I am forever grateful for Rainbow Bridge and Ericβs remarkable team.If you find yourself in need of this service, look no further. Rainbow Bridge Pet Crematory is more than a service; they are a beacon of compassion in the darkest of times. Thank you, from the bottom of my heart. Venessa and Myles
Luciana Scorsone
I want to express a huge thank you to Eric for taking care of my sweet lola beans. He was kind and compassionate, and very thorough when explaining the process to my family and I. You never know how devastating it is to lose your best friend until youβre going through it, and eric validated those feelings and helped us to feel heard. What he does here at Rainbow Bridge is amazing and I recommend him to anyone in need of pet cremation services
Juanda Dabbs
A thousands thank you arenβt enough for the professionalism and kindness Eric has given to my family . Our cat of 18 years has crossed the rainbow bridge and Iβm beyond grateful for the dignity and respect that heβs given to her . Her Urn is beautiful the poem and her paw print we will cherish forever . Thank you
Seb Gillen
Eric and Liz have a clear devotion to their work and it shines through in their gentle demeanor, patience, and compassion. They will happily walk you through all of your questions and lend a sympathetic ear to your favorite stories of your lost loved ones. They also provide a lovely rainbow bridge poem certificate customized with your pets name and photo,as well as creating a plaster paw print and laminating a cutting of some of their hair/fur. They got into the business due to the disappointing lack of options in the area and their negative experiences with the industry after the passing of Eric's arson investigating partner dog, Blaze (pictured). They are clearly committed to providing a quality a trustworthy experience.The only drawback is that there might be a bit of sticker shock--we paid around 250 for a private cremationa. There is no doubt that you are getting your money's worth, however, as even the smallest animals require 3 hours of dedicated time in the crematorium--the reason many places are able to offer a lower price is most easily explained by the industry's reputation for being rather unscrupulous about actually providing you with the ashes that actually 'belong' to your pet.One thing to note--the storefront is actually tucked behind an autobody repair shop, so from the street just look for a small sign pointing down a driveway rather than the lovely mural pictured.
Robert Dimella
This is our second time using Rainbow Bridge. During a difficult and sad time, they showed us compassion. They treated our cats with respect and made the process of saying goodbye easier.
Liz Rutledge
I cannot thank and recommend Rainbow Bridge enough! Our 9 year old English Bulldog passed away suddenly and unexpectedly on Christmas Eve. Having to process what took place in a matter of seconds, trying to explain and be strong for our two young confused kids, and calling local animal hospitals to find out what we should doβ¦on Christmas Eve, was not easy! After googling and coming across Rainbow Bridge, we called and spoke with Eric who was so extremely helpful. Between all the emotions and not being prepared for this situation, Eric understood and allowed us time to process and never rushed us to get there, especially given it was Christmas Eve. The entire process from start to finish with Rainbow Bridge was smooth and heartfelt. I truly feel we wouldnβt have received the same comforting, sympathetic and patient care from anyone else and we LOVE all the thoughtful keepsakes they provide (framed poem, paw print and hair) for us to remember our beloved Boris. Christmas Eve will never be the same for us but we canβt thank Rainbow Bridge enough and donβt know what we wouldβve done without them!
Thomas Dilworth
We recently suffered the loss of our Dog "Hotrodlmel". This was and is an extremely difficult time but Eric from Rainbow Bridge could not have been nicer and more caring. He made a very difficult time as easy as possible and was willing to do what it took to make our loss more bearable. I can not say enough great things about Rainbow Bridge! If you experience the loss of a pet you will not regret calling Eric. Thank you so much.
Susan Ernst
Losing a furbaby is a devastating experience. Rainbow Bridge handled my baby Willa with the utmost care and compassion! I cannot express how much that meant to our family. I will never use any other place for my loved ones! Thank you so much!
Sharon Abreau
I can't thank Rainbow Bridge enough for being there for us in our families time of need. They went above and beyond to preserve our memory of our cat Precious after she passed away. It's like a funeral home for pets, it's perfect and made us feel at ease leaving her there, and gave us a chance to say goodbye to her. I recommend this place if you lose your pet and want to preserve their memory. Thank you from the bottom of our hearts Rainbow Bridge!
Nick Witkowich
Rainbow Bridge and Eric made the grief from the loss of our pet Socrates easier by handling the body in a totally dignified and respectful way and completing the process within 24 hours. Once we contacted Eric he listened to our request and handled everything in an absolutely perfect way. The remains and the accessories were returned to us in a professional and caring manner. The price charged for the services delivered was extremely reasonable. We would recommend Rainbow Bridge to any grieving pet owner.
Joseph Pesavento
We lost our cat last week and were pleased with how Rainbow Bridge cared for her and immortalized her with their beautiful package and service. They were thorough with how we wanted her prepared and the beautiful items they gave us with her remains perfectly honors her life and memories. I HIGHLY recommend Rainbow Bridge to anyone looking to get the very best service when planning the unfortunate loss of their pet. Thank you Rainbow Bridge! Our little girl is resting peacefully and we appreciate you doing it with love and care.
maria malagiero
I lost my beautiful Gianna this past Monday and just picked up her ashes today. I know my baby was in good hands from the minute I spoke to Eric. The package they put together for their customers at time of pick up has such precious memories for us to remember our Gianna. I thank them for being gentle with her and connecting with us on a level of understanding how we felt. Please donβt hesitate to call Rainbow Bridge Crematory. I promise you, your fur baby will be handled with love and care.
Jenna Gibson
As sad as it is to go through the motions of taking ur pet to rainbow bridge when the time comes . They are so considerate and caring of ur needs . I couldnβt say enough good things about them . Thank you for making our experience nice . I tell everyone how considerate and thorough you guys are . We lost our puppy suddenly at only 8 yrs old . And rainbow bridge helped us out tremendously. Thank you again .
Paola topete
Thank you so much Eric Dibartolo for taking care of our baby Luna. Excellent service, very understanding of our situation. We called on a Saturday when our baby passed, by Sunday we were dropping her off. We picked her up Thursday. Fast service. Reasonable prices as well! I highly recommend Rainbow Bridge Pet Crematory. Clean office.
Catherine Benton
I can not say enough about the care and compassion that we received from Rainbow Bridge. My heart will forever hurt, but it is tempered by their kindness in our last choices for such a sweet girl. Thank you Eric and Liz β€οΈ
Rebecca Jones
Eric is very compassionate and respectful. I was of course very distraught after losing my best friend and on top of that I was concerned about not receiving my own dog's ashes. I felt reassured and relieved to have found this crematory after not getting a good feeling about another local crematory. I highly recommend this crematory. Thank you to Rainbow Bridge Pet Crematory for your service and the peace of mind you provided!
Yasiris Baez
Today I said my final goodbye to my baby, something that was made as comforting as possible by Eric and his establishment. Being able to touch, kiss and talk to my baby girl Destinee one last time was exactly the closure I needed after going thru such a hard and painful loss recently. It is definitely making all the difference during my grieving process.I am so very grateful for Eric's compassion and attention during the cremation process, and the comfortable and private space offered during it all. And I am pleased with all of the complimentary items that will serve in remembering my girl in the way she deserves to be remembered.Thank you Eric and Rainbow Bridge Pet Crematory, you are an animal lover and it shows. You are doing God's work!!
Cataldo Torelli
When I saw the reviews of Rainbow I was certain that I was going to call and bring my cat Max to them. Eric over the phone was very nice and felt the same way as pet owner over the death of a pet. He's been through the same thing. When we arrived at his facility the feeling walking through made you feel like it was the place. There were many selections of urns and other products. They give you a a clipping of your pets hair and paw print.Picture frame with a poem and pets pic.Very happy with the service
Terri-An Thompson
I highly recommend rainbow bridge for when your beloved pet passes away. They were very professional and very caring and saw to it that my baby was handled with care and respected. The service they offer is amazing, including being available 24/7 and pick up services. I can't thank them enough for memorializing my pet in the best way I can think of.
Hannah Slater
In a time that is so difficult and sad, Eric at Rainbow Bridge made this process so much easier by ensuring our cat would be taken care of. He was so considerate, kind, warm, accommodating, etc. I know I left my beloved cat in the best hands with Eric. It helped knowing that the last thing I did for her was as pleasant as it could be. Bringing her to rainbow bridge was the right choice. Thank you, Eric.
elizabeth vinberg
On April 21,2023 we lost our sweet 16 year old cat Bella. When I called Rainbow Bridge, I didnβt even know what to say but Eric made that conversation so much easier to have. When we brought Bella to RB Eric was so kind and caring. We picked Bella up exactly when he said she would be ready. 1 week later the unimaginable happened. We lost Bellaβs brother JJ. When I called Eric I could hardly get the words out. I was so touched by the level of compassion he showed. You would of thought that it was his pet. I can not thank Eric enough for not only taking care of our babies but for also taking care of us. I can honestly say that bringing our babies to Rainbow Bridge was the best final gift that we could give to them. From the bottom of our hearts we Thank you.
Angela P
There are not enough words to express how grateful we are for this business. From the beginning to the very end of our experience we were treated with care compassion and love. Eric is extremely helpful, knowledgeable and truly has a love for all animals. This is our second time using rainbow bridge and I wouldnβt take my pets anywhere else. I know they are treated with care and respect. The comfort my family felt during such a tragic time is unexplainable. A truly amazing business that we are grateful for. Thank you for all your help during our time of need.- The Mosiello Family(Opie)
Kristy Uzzo
Rainbow Bridge provided an exceptional service to my family and I during a very difficult time. Our cat passed unexpectedly in our house and they were able to pick up our cat same day. I received the ashes in a beautiful tin with a paw print and locks of fur as well as memorial photo with a poem. I was teary-eyed the entire time. I truly felt the heartfelt condolences in the items I was given to memorialize my kitty. I'm so glad I had this company to handle everything when I wasn't even thinking straight. Thank you so much!
Jessica Smith
I was in need of Eric's services again today. I cannot thank him enough for his time and compassion and allowing me to be there during the cremation of my beloved Sophie today.I highly recommend him and his services to all in need. Thank you so much Eric for your time and helping me with my final closure for my best friend of 17 years today. I truly appreciate everything.
Camille Yuscak
Eric and Paul were incredibly sensitive and kind when our beloved Smokey died. Eric explained the process when we called for information and Paul patiently gave us as much time as we needed to hold him one last time and say our good bye. We were so pleased with the professionalism Eric showed when we picked up Smokey's cremains. Their sensitivity, kindness and respect for Smokey as our family was deeply appreciated. We recommend Rainbow Bridge highly at this very sad time.
Jimmy30049
I will forever be thankful for their sincere empathy during such a difficult time. Very thoughtful, efficient, and gentle with my beloved pet. I would recommend them 100%.
Neil Greene
When you have the most gut wrenching decision to make regarding what to do with your beloved pets remains look no further. Eric could not have been more compassionate or understanding in helping with making this horrible situation just a little more bearable for my wife and I. He retieved our beloved Rodney from our vets office as we were leaving to ensure that our pet was given the dignity and care that he so much deserved. Eric explained the entire process to us ,spoke with us about our dog and his own personal loss that he experienced himself. The services he provides for pet owners is second to none. God bless him for the work that he does..
Marla Vaz-Mirc
I accompanied my sister to Rainbow Bridge when her pet passed, I was immediately taken in by the compassion and professionalism that Eric showed. It was natural and honest. I took his information for when the time came that I might need his services. Little did I know it would be less than two months later. My family and I were devastated when our Golden Retriever Andy got sick. From the moment I called Eric to let him know what was happening to the day I picked up my Andy's ashes, I felt comfort with the knowledge that my beautiful boy would be treated with loving care. Thank You Eric and Liz, not only for the touching keepsakes, THANK YOU from our hearts for understanding that a pet is truly a family member. Be Blessed Always... Marla and Family
Benny Bokeh
During a difficult time, Rainbow Bridge provided compassionate and professional service. Eric was understanding and respectful, making a heartbreaking process a bit easier. I absolutely recommend Rainbow Bridge for their kindness and support during this time.
David Ferrara
They were very professional and courteous. The clay paw print and hair clipping brought tears of joy to me in a very difficult time. I really appreciate the service they provide. I highly recommend using Rainbow Bridge if you are considering getting your deceased pet cremated.
Venessa Muoio
Losing Myles who was my soul dog, my best friend and my baby was hands down the hardest experience of my life. Words cannot thank Eric and his team at Rainbow Bridge Pet Crematory enough. My heartache was met with unparalleled compassion and understanding. From the moment they arrived at my home, I knew Myles was going to be in good hands. Even picking up his ashes, I felt the unwavering support. Along with his ashes, I received a beautiful poem with his picture, his hair and paw print all beautifully preserved.Eric went above and beyond, ensuring every step of the process was handled with sensitivity and care. His welcoming demeanor provided much-needed comfort during a truly difficult time. His genuine empathy made a world of difference.The meticulous attention to detail in the cremation process was evident, giving me confidence that my best friend was treated with the utmost respect and dignity. They turned a painful experience into one filled with love and peace. I am forever grateful for Rainbow Bridge and Ericβs remarkable team.If you find yourself in need of this service, look no further. Rainbow Bridge Pet Crematory is more than a service; they are a beacon of compassion in the darkest of times. Thank you, from the bottom of my heart. Venessa and Myles
Luciana Scorsone
I want to express a huge thank you to Eric for taking care of my sweet lola beans. He was kind and compassionate, and very thorough when explaining the process to my family and I. You never know how devastating it is to lose your best friend until youβre going through it, and eric validated those feelings and helped us to feel heard. What he does here at Rainbow Bridge is amazing and I recommend him to anyone in need of pet cremation services
Michaela Magrino
We cannot recommend their services enough. Eric understood what an important part of the family our Chewy was. We couldnβt have trusted anyone else to take care of our sweet boy. Rainbow Bridge was clearly started by an animal lover who saw the importance in providing an ethical and dignified service for our furry friends - which is rare to come by. Eric came to our house 40 minutes away and let us take all the time we needed to say goodbye before taking Chewy with him. When we came to pick him up there were so many options available and precious keepsakes at a more than reasonable price. Thank you so much Eric for your compassion, understanding and professionalism during this difficult time for our family.
Karen Hernandez
Iβm so glad we decided to bring our Bear here, a local crematory, as opposed to leaving him at the vet. The level of care that Eric and Liz provided throughout the whole process has made the loss of our beloved Bear that much easier. Theyβve given us some rare peace of mind during this difficult time. I have no doubt that weβll be bringing our future pets when their time comes.
Karla Alvarez
Recently, I lost my pet, Michifu, with whom I spent 12 years of my life. At that difficult moment I set out to look for a place in which my cat could be cremated, and I found "rainbow bridge pet crematory". They were very nice to me, Lizz made me feel better and also answered all the questions I had. They made you an unforgettable memory of your pet, (a poem and a little bit of the pet hair.) with which I am completely grateful. Also, they have a lot of different urns. Thank you.π
Alexa Reyes
We are so thankful for Rainbow Bridge. Eric was so helpful, empathetic, and flexible. The process was very easy and direct. We could not have left our beloved pet in better hands. Thank you guys so much for helping our girl cross to a better place with dignity and warmth. Would give 10 stars if I could.
Nailea Fernandez
Eric was great! He was very compassionate and respectful!He gave us a picture with a poem as well as the paw print and hair of our doggy!It is a very difficult time but he made everything easier and smoother
Nicole Capozzoli
When you are mourning the death of your pet, this is the place to come to be treated with dignity and respect. Eric showed us that compassion goes a long way when you are in the grieving process. We lost our two beloved cats and best friends within one year of each other and he helped us get through the devastation we were experiencing just by his kindness. We will never forget everything he did for us to make us feel that we were in the right place and that they were not just cats, they were our family. Thank you Eric for the service you provide to our four legged babies and for treating them and us as nothing less.
Shante S
Losing a pet is always a dreadful feeling. However, Eric and Liz made the process so much easier and I would highly recommend their services. They are extremely professional and the quality of their work is evident. Thank you for everything.
Alicia Romero
I cannot thank and recommend Rainbow Bridge enough! The entire process from start to finish with Rainbow Bridge was smooth and heartfelt. I truly feel we wouldnβt have received the same comforting, sympathetic and patient care from anyone else and we LOVE all the thoughtful keepsakes they provide (framed poem, paw print and hair) for us to remember our beloved Oreo .
Jessica Giordano
My cat Poopie passed away February 4, 2024. It was very sudden and heartbreaking. luckily for my family and I, our vet is paired with Rainbow Bridge to cremate the remains of those whose pets pass. Although it took two weeks to get Poopie back home, it was such a lovely experience. Not only did we receive a certificate of his cremation, but his remains came in a beautiful wooden box, a paw print and a patch of his fur. When we receive him, it was in a gift bag (a bright green one). My birthday was on the 12th and sadly he wasnβt here for it, but getting this bag felt like the best gift ever. I highly recommend rainbow bridge and all the great they do for grieving pet parents and families.
E S
There are no words that can describe how grateful I am for Eric and Rainbow Bridge Pet Crematory. The 24th makes it one month since my sweet boy unexpectedly passed away. In an instant, my best friend of over 10 years was gone and I was jolted into an alternate reality without him. Everything happened so quickly and I felt like I wouldnβt have the chance for a final goodbye. My brother set everything up with Eric at Rainbow Bridge and I was given the opportunity to have a peaceful goodbye with my pup. As soon as I walked in, I knew we were exactly where we were supposed to be and that my dog was in the best hands. I knew that Brooklyn was not just another dog to Eric and the entire process was done in such a personal and respectful manner. I know a piece of my heart will always be missing but I am forever grateful for Eric and Rainbow Bridge to help start the healing process.
Juanda Dabbs
A thousands thank you arenβt enough for the professionalism and kindness Eric has given to my family . Our cat of 18 years has crossed the rainbow bridge and Iβm beyond grateful for the dignity and respect that heβs given to her . Her Urn is beautiful the poem and her paw print we will cherish forever . Thank you
Seb Gillen
Eric and Liz have a clear devotion to their work and it shines through in their gentle demeanor, patience, and compassion. They will happily walk you through all of your questions and lend a sympathetic ear to your favorite stories of your lost loved ones. They also provide a lovely rainbow bridge poem certificate customized with your pets name and photo,as well as creating a plaster paw print and laminating a cutting of some of their hair/fur. They got into the business due to the disappointing lack of options in the area and their negative experiences with the industry after the passing of Eric's arson investigating partner dog, Blaze (pictured). They are clearly committed to providing a quality a trustworthy experience.The only drawback is that there might be a bit of sticker shock--we paid around 250 for a private cremationa. There is no doubt that you are getting your money's worth, however, as even the smallest animals require 3 hours of dedicated time in the crematorium--the reason many places are able to offer a lower price is most easily explained by the industry's reputation for being rather unscrupulous about actually providing you with the ashes that actually 'belong' to your pet.One thing to note--the storefront is actually tucked behind an autobody repair shop, so from the street just look for a small sign pointing down a driveway rather than the lovely mural pictured.
Robert Dimella
This is our second time using Rainbow Bridge. During a difficult and sad time, they showed us compassion. They treated our cats with respect and made the process of saying goodbye easier.
Liz Rutledge
I cannot thank and recommend Rainbow Bridge enough! Our 9 year old English Bulldog passed away suddenly and unexpectedly on Christmas Eve. Having to process what took place in a matter of seconds, trying to explain and be strong for our two young confused kids, and calling local animal hospitals to find out what we should doβ¦on Christmas Eve, was not easy! After googling and coming across Rainbow Bridge, we called and spoke with Eric who was so extremely helpful. Between all the emotions and not being prepared for this situation, Eric understood and allowed us time to process and never rushed us to get there, especially given it was Christmas Eve. The entire process from start to finish with Rainbow Bridge was smooth and heartfelt. I truly feel we wouldnβt have received the same comforting, sympathetic and patient care from anyone else and we LOVE all the thoughtful keepsakes they provide (framed poem, paw print and hair) for us to remember our beloved Boris. Christmas Eve will never be the same for us but we canβt thank Rainbow Bridge enough and donβt know what we wouldβve done without them!
Thomas Dilworth
We recently suffered the loss of our Dog "Hotrodlmel". This was and is an extremely difficult time but Eric from Rainbow Bridge could not have been nicer and more caring. He made a very difficult time as easy as possible and was willing to do what it took to make our loss more bearable. I can not say enough great things about Rainbow Bridge! If you experience the loss of a pet you will not regret calling Eric. Thank you so much.
Susan Ernst
Losing a furbaby is a devastating experience. Rainbow Bridge handled my baby Willa with the utmost care and compassion! I cannot express how much that meant to our family. I will never use any other place for my loved ones! Thank you so much!
Sharon Abreau
I can't thank Rainbow Bridge enough for being there for us in our families time of need. They went above and beyond to preserve our memory of our cat Precious after she passed away. It's like a funeral home for pets, it's perfect and made us feel at ease leaving her there, and gave us a chance to say goodbye to her. I recommend this place if you lose your pet and want to preserve their memory. Thank you from the bottom of our hearts Rainbow Bridge!
Nick Witkowich
Rainbow Bridge and Eric made the grief from the loss of our pet Socrates easier by handling the body in a totally dignified and respectful way and completing the process within 24 hours. Once we contacted Eric he listened to our request and handled everything in an absolutely perfect way. The remains and the accessories were returned to us in a professional and caring manner. The price charged for the services delivered was extremely reasonable. We would recommend Rainbow Bridge to any grieving pet owner.
Joseph Pesavento
We lost our cat last week and were pleased with how Rainbow Bridge cared for her and immortalized her with their beautiful package and service. They were thorough with how we wanted her prepared and the beautiful items they gave us with her remains perfectly honors her life and memories. I HIGHLY recommend Rainbow Bridge to anyone looking to get the very best service when planning the unfortunate loss of their pet. Thank you Rainbow Bridge! Our little girl is resting peacefully and we appreciate you doing it with love and care.
maria malagiero
I lost my beautiful Gianna this past Monday and just picked up her ashes today. I know my baby was in good hands from the minute I spoke to Eric. The package they put together for their customers at time of pick up has such precious memories for us to remember our Gianna. I thank them for being gentle with her and connecting with us on a level of understanding how we felt. Please donβt hesitate to call Rainbow Bridge Crematory. I promise you, your fur baby will be handled with love and care.
Deborah Phillips
I was so lucky to have found Rainbow Bridge in our time of pain and sorry. Eric really understood that pain and treated us with such care and compassion. He helped us through that hard day and when we returned, Liz was there as well, giving us a heartfelt hug. It was so good to meet 2 people who knew what we were going through and helped us with the kindness and gentleness we needed.
Marie Shea
Our beloved pet Sophia passed away and rainbow bridge pet crematory in Yorktown was a gift to my family. The professionalism , compassion and respect was amazing. The waiting area was very comforting , we arrived in the morning and we took our beloved family member home that day. The owner Eric was supportive and kind. I highly recommend this establishment to all pet lovers Who want their loved one treated with dignity. Marie Shea
Yvonne Tran
Our beloved dog passed away in her sleep recently. Eric took our call late in the day on Saturday and made time for us that afternoon at the crematory. He gave us the time and space to grieve and say goodbye to her, and treated us kindly and with genuine empathy. Thankful for Eric's thoughfulness and unobtrusive style, and highly recommend the Rainbow Bridge Pet Crematory.
Sabrena Jewth
When my sweet boy passed away Eric made everything so easy. He reached out to me right away and within a few hours everything was all set up. I was able to say my final goodbyes with out feeling rushed. Eric was very understanding, professional and empathetic. I felt very comfortable with the entire process and knew my boy was in good hands. What I really loved was how personal it was, I got a mold of his paw print, hair , and lovely poem as a keep sake. I highly recommend Rainbow Bridge to all pet parents.
Ed McKay
Our Dog, Hudson passed away on November 15th. I only knew of one local crematorium for pets that we had used years ago and how pricey it had been. I called Rainbow Bridge to get a price for comparison and I was sold immediately.Eric and his wife Liz were completely sympathetic and professional. I was walked through the process and their services. Everything went exactly as described and their attention to the small details was superb.I have not one bad thing to say about anything that Rainbow Bridge did. I would recommend (and already have) this service to anyone unfortunate enough to need them. Caring and compassionate only begins to describe how they approached me at a very sad time in my life. To not feel more pain in paying for the needed expenses was truly refreshing.Thank you so much Eric and Liz from all of us who lost our beloved family member.
Rachel Rivera
Losing my 15 yr companion, is definitely one of the most difficult times I have had to endure. Chloe was a short hair gray tabby cat, with a very unique personality. Unfortunately, she was ill from very young, requiringspecial diets, medications and grooming. With much love and tender loving care, she always bounced back, and lived a fruitful life I spontaneously called my son, heartbroken and shaken up, when I found her lifeless. My son located and contacted Rainbow Bridge within minutes. I spoke to Eric, and I was immediately consoled, and reassured that Chloe would be removed and properly handled. She was picked up timely and handled with care. The day I picked up her ashes, I met with Eric, who greeted me with the same respect and compassion he expressed via the phone. The service provided by Eric and the Rainbow Bridge Crematory surpasses what I was expecting from any pet crematory, and I am so glad that this is the crematory I chose for my Chloe.I will highly recommend Rainbow Bridge Crematory to any of my friends or family members, for their deceased loving petsβ¦..Thank you Eric and Rainbow Bridge Crematory for your wonderful care, empathy and services.
Manpreet Kaur
Our sweet husky Sabrina passed away ten days ago. Weβre from Long Island and so many places here wouldnβt cremate her for at least a week and didnβt offer private cremations. We found Rainbow Bridge and called Eric who was the kindest soul. He told us we could bring her by the same day and cremated her the next morning. He was so empathetic and I could tell he was a true animal lover. He allowed my fiancΓ© and I time to say goodbye and didnβt rush us at all. After the cremation, Eric was so flexible with when we were able to get her ashes. When we got there, we were given our baby girlβs ashes, along with her clay paw print, a beautiful picture with the rainbow bridge poem and a prayer card of her fur. It was so meaningful to us that Eric went above and beyond for Sabrina and helped make this difficult time for us, less stressful. Thanks so much Eric!
S D
When we recently had to have our sweet dog euthanized, due to illness, we decided to use Rainbow Bridge Pet Crematory for his cremation. We are glad that we did. Erick DiBartolo was kind, respectful and professional. He helped to make a very difficult time a little easier because all went so smoothly with the cremation planning. Eric answered all of our questions in a compassionate manner, and we thank him for that.
Sparkle
When my cat was sick, I researched and learned that I could be an interactive part of my pet's cremation. I did some research and found Rainbow Bridge. When I called, the owner answered. It was a Saturday evening He was accommodating and kind. He told me his name was Eric and he gave me so much information and said to keep them posted and when you need us we are here. Well,the day came and I called him and he scheduled me immediately. The whole process was seamless. He was understanding and helpful. I felt reassurance that I could be with my cat throughout the entire process. They gave me a very pretty container to put her ashes in. The photo poem frames are so beautiful. The clay paw prints are lovely. I really appreciate everything. I highly recommend them and you will make the right choice using this company. They gave us peace of mind. Thank you from the bottom of my heart Rainbow Bridge.
Leticia Wiley
Great service, empathetic to our loss! Eric has our Yorkie Bishop nicely prepared for us to view him prior to the cremation. He understands that pets are like family. He offers a reasonable price and gives you priceless keepsakes. Definitely recommend their services for your pet!Update: On 2/5/2024, we unfortunately put down our second dog and we chose Eric without hesitation. Our dog was at the vet and he said he usually doesnβt pick up dogs from vets bc of past bad experiences but he had a smooth transition of our dog to his facility. Unfortunately due to COVID, we are now no longer able to view our dog prior to cremation as last time, but outside of that, nothing else has changed. Eric was very reassuring that we did the right thing by our small 2lb dog who dropped to a pound due to cancer. He is just the sweetest man and I highly recommend him to handle your petβs after-life needs.
Jenna Gibson
As sad as it is to go through the motions of taking ur pet to rainbow bridge when the time comes . They are so considerate and caring of ur needs . I couldnβt say enough good things about them . Thank you for making our experience nice . I tell everyone how considerate and thorough you guys are . We lost our puppy suddenly at only 8 yrs old . And rainbow bridge helped us out tremendously. Thank you again .
Paola topete
Thank you so much Eric Dibartolo for taking care of our baby Luna. Excellent service, very understanding of our situation. We called on a Saturday when our baby passed, by Sunday we were dropping her off. We picked her up Thursday. Fast service. Reasonable prices as well! I highly recommend Rainbow Bridge Pet Crematory. Clean office.
Catherine Benton
I can not say enough about the care and compassion that we received from Rainbow Bridge. My heart will forever hurt, but it is tempered by their kindness in our last choices for such a sweet girl. Thank you Eric and Liz β€οΈ
Rebecca Jones
Eric is very compassionate and respectful. I was of course very distraught after losing my best friend and on top of that I was concerned about not receiving my own dog's ashes. I felt reassured and relieved to have found this crematory after not getting a good feeling about another local crematory. I highly recommend this crematory. Thank you to Rainbow Bridge Pet Crematory for your service and the peace of mind you provided!
Yasiris Baez
Today I said my final goodbye to my baby, something that was made as comforting as possible by Eric and his establishment. Being able to touch, kiss and talk to my baby girl Destinee one last time was exactly the closure I needed after going thru such a hard and painful loss recently. It is definitely making all the difference during my grieving process.I am so very grateful for Eric's compassion and attention during the cremation process, and the comfortable and private space offered during it all. And I am pleased with all of the complimentary items that will serve in remembering my girl in the way she deserves to be remembered.Thank you Eric and Rainbow Bridge Pet Crematory, you are an animal lover and it shows. You are doing God's work!!
Cataldo Torelli
When I saw the reviews of Rainbow I was certain that I was going to call and bring my cat Max to them. Eric over the phone was very nice and felt the same way as pet owner over the death of a pet. He's been through the same thing. When we arrived at his facility the feeling walking through made you feel like it was the place. There were many selections of urns and other products. They give you a a clipping of your pets hair and paw print.Picture frame with a poem and pets pic.Very happy with the service
Terri-An Thompson
I highly recommend rainbow bridge for when your beloved pet passes away. They were very professional and very caring and saw to it that my baby was handled with care and respected. The service they offer is amazing, including being available 24/7 and pick up services. I can't thank them enough for memorializing my pet in the best way I can think of.
Hannah Slater
In a time that is so difficult and sad, Eric at Rainbow Bridge made this process so much easier by ensuring our cat would be taken care of. He was so considerate, kind, warm, accommodating, etc. I know I left my beloved cat in the best hands with Eric. It helped knowing that the last thing I did for her was as pleasant as it could be. Bringing her to rainbow bridge was the right choice. Thank you, Eric.
elizabeth vinberg
On April 21,2023 we lost our sweet 16 year old cat Bella. When I called Rainbow Bridge, I didnβt even know what to say but Eric made that conversation so much easier to have. When we brought Bella to RB Eric was so kind and caring. We picked Bella up exactly when he said she would be ready. 1 week later the unimaginable happened. We lost Bellaβs brother JJ. When I called Eric I could hardly get the words out. I was so touched by the level of compassion he showed. You would of thought that it was his pet. I can not thank Eric enough for not only taking care of our babies but for also taking care of us. I can honestly say that bringing our babies to Rainbow Bridge was the best final gift that we could give to them. From the bottom of our hearts we Thank you.
Angela P
There are not enough words to express how grateful we are for this business. From the beginning to the very end of our experience we were treated with care compassion and love. Eric is extremely helpful, knowledgeable and truly has a love for all animals. This is our second time using rainbow bridge and I wouldnβt take my pets anywhere else. I know they are treated with care and respect. The comfort my family felt during such a tragic time is unexplainable. A truly amazing business that we are grateful for. Thank you for all your help during our time of need.- The Mosiello Family(Opie)
Carol Dombrov
Eric and Liz DiBartolo are the most caring and share the sadness of the loss of your pet. The gentle loving way they gave to our beloved 19 year Angel. Our most treasured joy in having her follow us everywhere and be by her side. She lived a long healthy life with us and we appreciated the compassion we all received. All the memory treasures were an extra sign of her joy of life. We miss her so much. We are grateful for the great care she received.
Michele Torsiello
There aren't enough words to express how truly grateful I am to Eric and Liz. They are 2 very special wonderful people. They both shared in my pain at the loss of my beloved Munchkin. From the moment I made the call to them Eric exuded genuine heartfelt compassion. When I arrived at Rainbow Bridge Eric gently took Munchkin into his arms and he brought peace into my heart. When I came to pick up Munchkin to bring him home Liz was so loving as she hugged me and cried with me. Eric and Liz are "angels" that are fulfilling a calling in life that they do with professionalism, dignity, compassion and love. They brought a serenity and calmness to an extremely emotional time. Bless both of you for the service you provide and the loving, respectful way you do it. There aren't enough stars to give to Rainbow Bridge and the greatest compliment I could give them is that I will always highly recommend them!!! I will forever be thankful to Eric and Liz for their excellent service but most of all for their love!!!
Sarah McDonagh
Losing my dog Jimmy was devastating, but Rainbow Bridge was so helpful and welcoming. Eric was amazing and incredibly considerate during this very sensitive time for me. Iβd 100% recommend Rainbow Bridge to anyone whoβs just lost their beloved family friend.
LindaLee Turtenwald
The most difficult time of my families life was when we lost our 14 yr. old Dachshund "Sir Oliver Twist". I called Rainbow Bridge and explained that our Sir Oliver Twist had passed. Eric said can you come down or would you like me to pick him up. We will bring him down. Eric was the most compassion, comforting, professional person I have ever come across. He is a real pet person. We explained what our needs were for our baby boy. He totally understood what we wanted. A private cremation and we would pick out the Urn. He explained that Sir Oliver Twist would have his own special ID tag which was very interesting. We had our beloved "Sir Oliver Twist" back home with us in a couple days.Eric I can't Thank You enough for what you did for my family and taking such good care of Sir Oliver Twist. I would HIGHLY recommend Rainbow Bridge Pet Crematory for their Professionalism, Compassion.
Heidi Clorofilla
Losing a pet is one of the most difficult things to go through, but Eric at Rainbow Bridge really helped us through the process.Being there for every part of our dogβs lifeβfrom vet appointments to visits with familyβit was just natural that we wanted to be a part of this last journey too. My family and I chose a private cremation so we were able to wait for our dog during the process in a comfortable waiting area.Eric was so helpful and respectful. He kept us informed of every step of the cremation process. He could not be kinder or more empathetic than he was, making this difficult process as peaceful as possible.I highly recommend Rainbow Bridge Pet Crematory.
Diane Anderson
On one of the hardest days of our lives, the day we had to say goodbye to our beloved Feather πͺΆ Eric @ Rainbow Bridge gave us comfort in knowing she would be well cared for, and that we would safely have her back in her home. We appreciate the kindness and compassion we received.
Tara B
On Valentineβs Day I had to say goodbye to my beloved 18-year-old cat Ruby. Making that decision is the hardest thing as a pet parent. But just like that she took a terrible turn overnight. I was so glad that I found this place and on Valentineβs Day I walked in holding my cat crying hysterically. Eric was so kind and compassionate. The place itself is beautiful and you do get a feeling of peace being there. I just picked her up yesterday and I was able to pick out a beautiful urn and meet his wonderful wife Liz. They are just a kind couple who made things easier on me during such a hard time. I will always use them. Eric and Liz- thank you for all that you do. And for Rubyβs personalized Rainbow-bridge poem. β₯οΈπ
Jennifer Smyth
The loss of our dog Missy was very painful and unexpected. I was at a loss as to what to do and was referred to Rainbow Bridge. They came as soon as possible. Thank you Rainbow Bridge for your understanding, caring, and service in this very difficult time for my family. I highly recommend them.
Steve D'Alessio
Eric was wonderful helping us get through our unexpected loss of our beloved Gizmo. He was compassionate and understanding and got him home to us as promised so the little guy could be with us for the holidays. I thank you Eric you are a good man and Rainbow Bridge is truly remarkable.
Lisa Desvarieux
My family and I are so grateful to Rainbow Bridget Pet Crematory. They walked us through one of the hardest days of our lives when our Sweet Snowflake passed away. They were compassionate, professional and handled him with care and respect. Losing a member of the family is hard enough. We are so grateful we had the right team on our side to guide us through the next steps.
Michaela Magrino
We cannot recommend their services enough. Eric understood what an important part of the family our Chewy was. We couldnβt have trusted anyone else to take care of our sweet boy. Rainbow Bridge was clearly started by an animal lover who saw the importance in providing an ethical and dignified service for our furry friends - which is rare to come by. Eric came to our house 40 minutes away and let us take all the time we needed to say goodbye before taking Chewy with him. When we came to pick him up there were so many options available and precious keepsakes at a more than reasonable price. Thank you so much Eric for your compassion, understanding and professionalism during this difficult time for our family.
Karen Hernandez
Iβm so glad we decided to bring our Bear here, a local crematory, as opposed to leaving him at the vet. The level of care that Eric and Liz provided throughout the whole process has made the loss of our beloved Bear that much easier. Theyβve given us some rare peace of mind during this difficult time. I have no doubt that weβll be bringing our future pets when their time comes.
Karla Alvarez
Recently, I lost my pet, Michifu, with whom I spent 12 years of my life. At that difficult moment I set out to look for a place in which my cat could be cremated, and I found "rainbow bridge pet crematory". They were very nice to me, Lizz made me feel better and also answered all the questions I had. They made you an unforgettable memory of your pet, (a poem and a little bit of the pet hair.) with which I am completely grateful. Also, they have a lot of different urns. Thank you.π
Alexa Reyes
We are so thankful for Rainbow Bridge. Eric was so helpful, empathetic, and flexible. The process was very easy and direct. We could not have left our beloved pet in better hands. Thank you guys so much for helping our girl cross to a better place with dignity and warmth. Would give 10 stars if I could.
Nailea Fernandez
Eric was great! He was very compassionate and respectful!He gave us a picture with a poem as well as the paw print and hair of our doggy!It is a very difficult time but he made everything easier and smoother
Nicole Capozzoli
When you are mourning the death of your pet, this is the place to come to be treated with dignity and respect. Eric showed us that compassion goes a long way when you are in the grieving process. We lost our two beloved cats and best friends within one year of each other and he helped us get through the devastation we were experiencing just by his kindness. We will never forget everything he did for us to make us feel that we were in the right place and that they were not just cats, they were our family. Thank you Eric for the service you provide to our four legged babies and for treating them and us as nothing less.
Shante S
Losing a pet is always a dreadful feeling. However, Eric and Liz made the process so much easier and I would highly recommend their services. They are extremely professional and the quality of their work is evident. Thank you for everything.
Alicia Romero
I cannot thank and recommend Rainbow Bridge enough! The entire process from start to finish with Rainbow Bridge was smooth and heartfelt. I truly feel we wouldnβt have received the same comforting, sympathetic and patient care from anyone else and we LOVE all the thoughtful keepsakes they provide (framed poem, paw print and hair) for us to remember our beloved Oreo .
Jessica Giordano
My cat Poopie passed away February 4, 2024. It was very sudden and heartbreaking. luckily for my family and I, our vet is paired with Rainbow Bridge to cremate the remains of those whose pets pass. Although it took two weeks to get Poopie back home, it was such a lovely experience. Not only did we receive a certificate of his cremation, but his remains came in a beautiful wooden box, a paw print and a patch of his fur. When we receive him, it was in a gift bag (a bright green one). My birthday was on the 12th and sadly he wasnβt here for it, but getting this bag felt like the best gift ever. I highly recommend rainbow bridge and all the great they do for grieving pet parents and families.
E S
There are no words that can describe how grateful I am for Eric and Rainbow Bridge Pet Crematory. The 24th makes it one month since my sweet boy unexpectedly passed away. In an instant, my best friend of over 10 years was gone and I was jolted into an alternate reality without him. Everything happened so quickly and I felt like I wouldnβt have the chance for a final goodbye. My brother set everything up with Eric at Rainbow Bridge and I was given the opportunity to have a peaceful goodbye with my pup. As soon as I walked in, I knew we were exactly where we were supposed to be and that my dog was in the best hands. I knew that Brooklyn was not just another dog to Eric and the entire process was done in such a personal and respectful manner. I know a piece of my heart will always be missing but I am forever grateful for Eric and Rainbow Bridge to help start the healing process.
Jessica N
This post is from Chris N. Henry's mother. Eric and Liz are so compassionate. They know the pain you are in and they comfort you immediately from the beginning. They have taken care of three of my fur babies, the latest was my Henry, a cocker spaniel 14 years old. Eric was there to greet my husband and I and as always make us feel comfortable in our time of need. The keepsake picture is priceless but the feeling that you have left your fur baby in good hands is comforting. When you leave after dropping them off you know they are in good hands. Eric and Liz are two wonderful people who help you through a very hard time. Thank you both for all you do. God Bless you
Adele F
The owners of Rainbow Bridge are phenomenal. They took care of my baby when after she passed following a long fight with cancer. While Iβll was going through the worst pain Iβve ever felt, they made sure she was taken of with dignity and grace. I will never forget that kindness.
Ray Disco
Rainbow Bridge is incredible and provides an extremely important service for pet parents during what is a very emotional and stressful time. Eric was amazing and his company is the most professional operation. We had a private cremation for our beloved terrier Milo and we are so grateful to Eric for the care and compassion that he showed us. He gets it ... thank you Eric.
Audrey Olney
We have used Rainbow Bridge twice for the cremations of our beloved Guinea pigs. They do a great job taking care of everything. The cremation includes a rainbow bridge poem with a photo of your pet, paw prints, and a hair sample. We were also able to pick out a beautiful little urn. We would recommend them to anyone!
JoAnn Natarelli-Willis
I lost my beloved cat Frosty on April 2, 2019 and was completely distraught. I called Rainbow Bridge and Eric answered the phone. He was so kind and was okay with waiting for my husband to come home from work to drive me to the crematory. He and his wife Liz are the most beautiful considerare animal lovers you will ever meet. They treated my family and my beloved as if we were their family. Please in your time of grief, call Rainbow Bridge, you will be able to sleep that night, knowing you left your loved pet in the hands of someone who will treat them with the care and respect they deserve. Five stars is not enough.Thank you Eric & Liz
Laura Ann Mistrulli
After unexpectedly and very recently losing my Cat Kitty Anna.I was beyond inconsolable. I was a mess.Eric was just so wonderful kind and caring .He did an excellent job .I was given a beautiful picture and a few other very sentimental items .Iβm so beyond grateful for all that Eric did .Obviously heβs a huge animal lover and it shows.He took care of Kitty Anna 22 years old with dignity respect and kindness.There location is in a not so great location but when you walk inside , itβs beautiful.Iβd highly recommend them to anyone. There prices thankfully are very affordable but the kindness dignity and respect they give to you and your beloved pet is priceless.God Bless youStay safe and wellThank you so much for everything
Roxanne Schulman
I was extremely pleased with the service I received at Rainbow Bridge. The price for services was within my budget, so I decided to check it out. The owners are professional and compassionate, and they even make memorial keepsakes for you to bring home too. I really liked seeing my little mouse Zelda's picture with poem. With Rainbow Bridge Pet Crematory you don't have to worry about anything else when you are grieving your loss, they take care of everything. Including a photo to show that they have beautiful, mouse-sized urns.
Jessica Smith
2 days ago my cat Mya passed away. I called Rainbow Bridge and spoke with Eric over the phone. I felt very comfortable scheduling an appointment to have Mya cremated here. I am more than happy with my experience at Rainbow Bridge and highly recommend them to anyone. Eric was very understanding and friendly, and helped ease the pain by telling me how he has a passion to do what he does. I personally love the fact that I was able to witness the entire process. Very comfortable atmosphere, excellent service, and a great place for final closure and goodbyes. πΉπΎ
Jess Hunt
Highly recommend this establishment. Eric is genuinely compassionate and empathetic during such a tragic time. He took the time and patience assisting my parents at their time of need, when they suddenly lost their cat. When I picked up the remains, the presentation, effort and care that was given spoke volumes. Thank you, Eric!
Heather Bellizzi
I canβt say enough about this man and the business he created. Our Maltese passed away unexpectedly and at home and we have had many dogs but never one who passed at home. We called Rainbow Bridge and Eric walked us through what to do and was kind, classy, informative, totally open with his work and facility...I will say it again, I canβt say enough about this man and this business. Thank you Eric for providing some peace during an awful time for me and my family. And side note, the facility is clean as can be, his price is the best, he gives you a package which includes sentimental items I have never been offered before that I am cherishing right now beyond (and for no extra charge) and the presentation when I picked up my pupβs ashes was just so respectful and well thought out and truly lovely.Again, go NOWHERE else but here should you need these services.β₯οΈ
Deborah Phillips
I was so lucky to have found Rainbow Bridge in our time of pain and sorry. Eric really understood that pain and treated us with such care and compassion. He helped us through that hard day and when we returned, Liz was there as well, giving us a heartfelt hug. It was so good to meet 2 people who knew what we were going through and helped us with the kindness and gentleness we needed.
Marie Shea
Our beloved pet Sophia passed away and rainbow bridge pet crematory in Yorktown was a gift to my family. The professionalism , compassion and respect was amazing. The waiting area was very comforting , we arrived in the morning and we took our beloved family member home that day. The owner Eric was supportive and kind. I highly recommend this establishment to all pet lovers Who want their loved one treated with dignity. Marie Shea
Yvonne Tran
Our beloved dog passed away in her sleep recently. Eric took our call late in the day on Saturday and made time for us that afternoon at the crematory. He gave us the time and space to grieve and say goodbye to her, and treated us kindly and with genuine empathy. Thankful for Eric's thoughfulness and unobtrusive style, and highly recommend the Rainbow Bridge Pet Crematory.
Sabrena Jewth
When my sweet boy passed away Eric made everything so easy. He reached out to me right away and within a few hours everything was all set up. I was able to say my final goodbyes with out feeling rushed. Eric was very understanding, professional and empathetic. I felt very comfortable with the entire process and knew my boy was in good hands. What I really loved was how personal it was, I got a mold of his paw print, hair , and lovely poem as a keep sake. I highly recommend Rainbow Bridge to all pet parents.
Ed McKay
Our Dog, Hudson passed away on November 15th. I only knew of one local crematorium for pets that we had used years ago and how pricey it had been. I called Rainbow Bridge to get a price for comparison and I was sold immediately.Eric and his wife Liz were completely sympathetic and professional. I was walked through the process and their services. Everything went exactly as described and their attention to the small details was superb.I have not one bad thing to say about anything that Rainbow Bridge did. I would recommend (and already have) this service to anyone unfortunate enough to need them. Caring and compassionate only begins to describe how they approached me at a very sad time in my life. To not feel more pain in paying for the needed expenses was truly refreshing.Thank you so much Eric and Liz from all of us who lost our beloved family member.
Rachel Rivera
Losing my 15 yr companion, is definitely one of the most difficult times I have had to endure. Chloe was a short hair gray tabby cat, with a very unique personality. Unfortunately, she was ill from very young, requiringspecial diets, medications and grooming. With much love and tender loving care, she always bounced back, and lived a fruitful life I spontaneously called my son, heartbroken and shaken up, when I found her lifeless. My son located and contacted Rainbow Bridge within minutes. I spoke to Eric, and I was immediately consoled, and reassured that Chloe would be removed and properly handled. She was picked up timely and handled with care. The day I picked up her ashes, I met with Eric, who greeted me with the same respect and compassion he expressed via the phone. The service provided by Eric and the Rainbow Bridge Crematory surpasses what I was expecting from any pet crematory, and I am so glad that this is the crematory I chose for my Chloe.I will highly recommend Rainbow Bridge Crematory to any of my friends or family members, for their deceased loving petsβ¦..Thank you Eric and Rainbow Bridge Crematory for your wonderful care, empathy and services.
Manpreet Kaur
Our sweet husky Sabrina passed away ten days ago. Weβre from Long Island and so many places here wouldnβt cremate her for at least a week and didnβt offer private cremations. We found Rainbow Bridge and called Eric who was the kindest soul. He told us we could bring her by the same day and cremated her the next morning. He was so empathetic and I could tell he was a true animal lover. He allowed my fiancΓ© and I time to say goodbye and didnβt rush us at all. After the cremation, Eric was so flexible with when we were able to get her ashes. When we got there, we were given our baby girlβs ashes, along with her clay paw print, a beautiful picture with the rainbow bridge poem and a prayer card of her fur. It was so meaningful to us that Eric went above and beyond for Sabrina and helped make this difficult time for us, less stressful. Thanks so much Eric!
S D
When we recently had to have our sweet dog euthanized, due to illness, we decided to use Rainbow Bridge Pet Crematory for his cremation. We are glad that we did. Erick DiBartolo was kind, respectful and professional. He helped to make a very difficult time a little easier because all went so smoothly with the cremation planning. Eric answered all of our questions in a compassionate manner, and we thank him for that.
Sparkle
When my cat was sick, I researched and learned that I could be an interactive part of my pet's cremation. I did some research and found Rainbow Bridge. When I called, the owner answered. It was a Saturday evening He was accommodating and kind. He told me his name was Eric and he gave me so much information and said to keep them posted and when you need us we are here. Well,the day came and I called him and he scheduled me immediately. The whole process was seamless. He was understanding and helpful. I felt reassurance that I could be with my cat throughout the entire process. They gave me a very pretty container to put her ashes in. The photo poem frames are so beautiful. The clay paw prints are lovely. I really appreciate everything. I highly recommend them and you will make the right choice using this company. They gave us peace of mind. Thank you from the bottom of my heart Rainbow Bridge.
Leticia Wiley
Great service, empathetic to our loss! Eric has our Yorkie Bishop nicely prepared for us to view him prior to the cremation. He understands that pets are like family. He offers a reasonable price and gives you priceless keepsakes. Definitely recommend their services for your pet!Update: On 2/5/2024, we unfortunately put down our second dog and we chose Eric without hesitation. Our dog was at the vet and he said he usually doesnβt pick up dogs from vets bc of past bad experiences but he had a smooth transition of our dog to his facility. Unfortunately due to COVID, we are now no longer able to view our dog prior to cremation as last time, but outside of that, nothing else has changed. Eric was very reassuring that we did the right thing by our small 2lb dog who dropped to a pound due to cancer. He is just the sweetest man and I highly recommend him to handle your petβs after-life needs.
Gay Marglin
Thank you for taking such loving care of our Gemma on her final journey. Your kindness and thoughtfulness helped to ease the pain of our loss.
Marco Garced
In 2010 Grace and I returned from Iraq, where together we served as a Combat Tracking Team. I was fortunate to have been able to keep her after our tour. She lived the remainder of her life with me as a loyal companion and very much loved.On Nov 9th 2018, Grace past in the comfort of her home, along side me.Prior to Grace passing I made arrangements with Eric. He was compassionate and genuine. Grace was handled with the utmost care and respect.Eric took into account that Grace was a service dog. I can muster no words to express my thanks to him and his generosity.I will forever be thankful
Sinead Lutz
Very grateful for the experience Eric provided during an incredibly difficult time for our family. It is evident that he is passionate about animals and respects the time of those who need to grieve their furry loved ones. He allowed us to overstay our welcome and treated us like we were family. The world needs more people like Eric!
Anthony Masi
Eric and Liz are the best and provide caring and compassionate services. They understand that this process is difficilt and treat your loss and your pet with the same empathy and concern you would expect when losing any family member. We received a paw print, a framed photograph with poem and a beautiful urn. Thank you Eric and Liz for treating our Alice with respect and keeping her memories a part of our lives forever.
Edward Canfield
When everybody else said they are closed, The owner of Rainbow Bridge Pet Crematory (Eric) did something different. He jumped into his 4X4 pickup and met us at his business during a crazy "white out" snow storm to help us out. It was dangerous, we had to drive very slowly with the hazards on but we were desperate to put our dog Max to rest. Eric was professional, courteous and let us take our time saying goodbye to our beloved Max. They use all their own equipment in-house, provide a full service and also have a showroom of urns and other options. He didn't even charge any extra fees for any of this. Thank you Eric. I really really appreciate you for this Sir.
Tina Bermudez
I had to put my beloved 14 year old Lab down on Wednesday, I called Eric and explained the situation to him that the vet was coming to my house in lake Carmel and with no hesitation he said he would be there. Eric was there waiting for the vet to leave, he gave me some time with COCO to say my "see you again "moment, Eric never rushed us and reassured us that COCO was going to be OK, I had to make the hardest decision, but I'm so glad I used RAINBOW BRIDGE. Eric was so compassionate and understanding about our lost. "THANK YOU " for taking care of my beloved boy. TINA BERMUDEZ
shannon hamilton
We will forever be grateful for Eric & RBPC. Our precious girl Sassy was battling acute leukemia. The plan was for our vet to come to our home & take care of everything when she was ready. Things did not work out as planned & we were scared, grieving & scrambling. One call to Eric assured us, that we had nothing more to worry about.When we brought her in, he helped & guided us every step of the way. Rushing nothing & offering time with our girl & support the entire time. That time proved to be a precious gift.The work provided is heartfelt, compassionate & extensive. Rainbow Bridge PC is the funeral home for furbabies & their furparents. We didnβt know this option existed until we found ourselves in an emergency. We know now we will never do it any other way. Eric & RBPC made all the difference during our grief.
G A
After recently experiencing a devastating loss of a pet, and living in a new area we didn't know who to call. Rainbow Bridge responded right away, was patient, kind, and explained their services and what we would receive and met all expectations. We also felt their price point was very fair. Would definitely recommend.
Joshua Shapiro
A horrible time for our family was made so much easier for us because of rainbow bridge. Picked up our loved one 2 hours after we found him (passed in his sleep with no pain, thank God), was extremely understanding and warm and respectful. 2 days later picked up his ashes in a beautiful urn along with photo, paw print and lock of hair. An awful time for us, but thank you rainbow bridge for easing our pain and helping us out. Unfortunately this is a fact of life and whoever's going through it, rainbow bridge is there to help. Highly recommend.
Frank Richardson
Rainbow Bridge did an excellent service to us on the loss of our beloved dog, Piero. Highest recommendation.
Carol Dombrov
Eric and Liz DiBartolo are the most caring and share the sadness of the loss of your pet. The gentle loving way they gave to our beloved 19 year Angel. Our most treasured joy in having her follow us everywhere and be by her side. She lived a long healthy life with us and we appreciated the compassion we all received. All the memory treasures were an extra sign of her joy of life. We miss her so much. We are grateful for the great care she received.
Michele Torsiello
There aren't enough words to express how truly grateful I am to Eric and Liz. They are 2 very special wonderful people. They both shared in my pain at the loss of my beloved Munchkin. From the moment I made the call to them Eric exuded genuine heartfelt compassion. When I arrived at Rainbow Bridge Eric gently took Munchkin into his arms and he brought peace into my heart. When I came to pick up Munchkin to bring him home Liz was so loving as she hugged me and cried with me. Eric and Liz are "angels" that are fulfilling a calling in life that they do with professionalism, dignity, compassion and love. They brought a serenity and calmness to an extremely emotional time. Bless both of you for the service you provide and the loving, respectful way you do it. There aren't enough stars to give to Rainbow Bridge and the greatest compliment I could give them is that I will always highly recommend them!!! I will forever be thankful to Eric and Liz for their excellent service but most of all for their love!!!
Sarah McDonagh
Losing my dog Jimmy was devastating, but Rainbow Bridge was so helpful and welcoming. Eric was amazing and incredibly considerate during this very sensitive time for me. Iβd 100% recommend Rainbow Bridge to anyone whoβs just lost their beloved family friend.
LindaLee Turtenwald
The most difficult time of my families life was when we lost our 14 yr. old Dachshund "Sir Oliver Twist". I called Rainbow Bridge and explained that our Sir Oliver Twist had passed. Eric said can you come down or would you like me to pick him up. We will bring him down. Eric was the most compassion, comforting, professional person I have ever come across. He is a real pet person. We explained what our needs were for our baby boy. He totally understood what we wanted. A private cremation and we would pick out the Urn. He explained that Sir Oliver Twist would have his own special ID tag which was very interesting. We had our beloved "Sir Oliver Twist" back home with us in a couple days.Eric I can't Thank You enough for what you did for my family and taking such good care of Sir Oliver Twist. I would HIGHLY recommend Rainbow Bridge Pet Crematory for their Professionalism, Compassion.
Heidi Clorofilla
Losing a pet is one of the most difficult things to go through, but Eric at Rainbow Bridge really helped us through the process.Being there for every part of our dogβs lifeβfrom vet appointments to visits with familyβit was just natural that we wanted to be a part of this last journey too. My family and I chose a private cremation so we were able to wait for our dog during the process in a comfortable waiting area.Eric was so helpful and respectful. He kept us informed of every step of the cremation process. He could not be kinder or more empathetic than he was, making this difficult process as peaceful as possible.I highly recommend Rainbow Bridge Pet Crematory.
Diane Anderson
On one of the hardest days of our lives, the day we had to say goodbye to our beloved Feather πͺΆ Eric @ Rainbow Bridge gave us comfort in knowing she would be well cared for, and that we would safely have her back in her home. We appreciate the kindness and compassion we received.
Tara B
On Valentineβs Day I had to say goodbye to my beloved 18-year-old cat Ruby. Making that decision is the hardest thing as a pet parent. But just like that she took a terrible turn overnight. I was so glad that I found this place and on Valentineβs Day I walked in holding my cat crying hysterically. Eric was so kind and compassionate. The place itself is beautiful and you do get a feeling of peace being there. I just picked her up yesterday and I was able to pick out a beautiful urn and meet his wonderful wife Liz. They are just a kind couple who made things easier on me during such a hard time. I will always use them. Eric and Liz- thank you for all that you do. And for Rubyβs personalized Rainbow-bridge poem. β₯οΈπ
Jennifer Smyth
The loss of our dog Missy was very painful and unexpected. I was at a loss as to what to do and was referred to Rainbow Bridge. They came as soon as possible. Thank you Rainbow Bridge for your understanding, caring, and service in this very difficult time for my family. I highly recommend them.
Steve D'Alessio
Eric was wonderful helping us get through our unexpected loss of our beloved Gizmo. He was compassionate and understanding and got him home to us as promised so the little guy could be with us for the holidays. I thank you Eric you are a good man and Rainbow Bridge is truly remarkable.
Lisa Desvarieux
My family and I are so grateful to Rainbow Bridget Pet Crematory. They walked us through one of the hardest days of our lives when our Sweet Snowflake passed away. They were compassionate, professional and handled him with care and respect. Losing a member of the family is hard enough. We are so grateful we had the right team on our side to guide us through the next steps.
Stephanie Sinclair
We recently had to euthanize our beloved 13-year-old family Boston Terrier/ Pug mix, Stella, after a bout with cancer. She was here before our children and all of us were very attached to her.We wanted to bury her but it is required to dig a 3 foot hole and where we live is quite rocky. Plus we risked having other animals dig Stella up if it wasn't deep enough. With two small kids, that seemed too difficult and traumatic for us to deal with at this heartbreaking time.- I called to get a quote from this crematory, located in a garage between two auto body shops, and was informed it would be $425 to have her cremated and have the ashes returned to me. The other option would cost $310, but she was cremated with other animals and they emphasized but we would not get cremains for my children to bury under our family tree. I asked if there was any way to make it less expensive as we didn't need all the extra things, like an urn, paw print, etc. We just were just trying to safely bury her at home. Was told by the man who runs it that there was no other option.- My husband called the next day, and inquired again explaining that we didn't need the extras, the man said he'd do it for $375.- After Stella was euthanized (Saturday), we lovingly wrapped up her body with flowers and notes from the children inside the shroud and took her to the facility. Once there, the woman now said it would be $375 with urn, print, etc., that was actually their standard price, not $425 as we were previously quoted.- She then had us take Stella to into the room with the cremator ourselves and instructed us to just leave her on top of the chest freezer.- They said her cremains would be ready in 3-4 days and they would call us. By Thursday afternoon, we still had not heard from them, so we called and they said we could pick her up. We got a certificate that said she had been cremated 5 days earlier.- In the lime green fluorescent bag with her cremains, they left a post card asking me to leave a review, so here it is.
Dolores Raffellini
My beloved cat, Bobby, suddenly passed away last Friday. I am heartbroken at his unexpected passing. I called Rainbow Bridge Pet Crematory in Yorktown Heights & brought Bobby there at 11:00 pm. They are wonderful & were very compassionate & caring. Their package is very reasonable, far below what I paid at another crematory for the last 13 pets that passed during my lifetime. I appreciate their price as I am now retired & not so easy. I have Bobby's ashes, along with a foto of him with a framed "Rainbow Bridge" poem. Also included is a paw print & laminated piece of his fur. Eric & Liz DiBartolo are the best. If your beloved pet passes away, Rainbow Bridge will bring you much consolation.
Marylynn Child
Rainbow Bridge has handled our last 4 cats, most recently our 17 year old girl, Frisky. Their process is efficient, reasonably priced, and respectful to both grieving owners and their pets. They made these difficult times much easier on us as pet parents.
Adam Messenger
As a physician, one of my duties is to guide families through the end of life process. This time it was strange as I was on both sides of the fence but in the end, emotions took over and my wife and I took the death of our pet extremely hard. Liz and Eric are such compassionate and generous people, and they are the most professional I have dealt with. They guided us through the transition families go through after a death that I am normally used to doing, and I can say I could not have done it better myself. They spent a great deal of time listening to our concerns and reassuring us to the point that we felt relief through the grief. That is how you know someone is an expert at what they do. When you can leave an awful situation knowing that the best people for the job are backing you. That is what you get at Rainbow Bridge.
scott sage
My wife and I are extremely grateful for the professionalism and compassion shown by Rainbow Bridge Crematory. We were devastated at the loss of our 12 year old black lab Nick. Eric took care of everything for us. We highly recommend Rainbow Bridge.
Victoria Taylor
Had my ferret cremated. Used Rainbow Bridge before and was very satisfied. This time, however, I paid the same price for one ferret as I did for 3 ferrets 2 years ago. $312.00 to cremate a little ferret and that is also without a wooden box for the ashes. After researching prices, I found Rainbow Bridge to be the most expensive. Totally my fault, as I should have done my research before hand.
Tom Cann
On Jan. 23, 2020 our little 15 year, 10 mo. old Shih-Tzu "Harley" passed away. We had made a decision that we would have him cremated. We researched several crematories and were not completely satisfied. Our biggest concern was that we would be 100% comfortable with the entire process. Then we came across Rainbow Bridge. After reading about Eric and Liz and that they were pet lovers and had two dogs of their own, we called Eric and after speaking with him we made arrangements to have a private cremation. We made an appointment for Jan. 27th at 9:30 am. When we arrived on the 27th Eric was there to greet us at the entrance. As soon as we entered the facility we had a feeling of comfort with the surroundings. There was only Eric and my wife and i. The entire time was devoted to us. We were able to witness the entire process as Eric walked us through every step of the procedure. He was extremely patient and answered all of our questions. We truly appreciate how caring he was. His compassion was extremely helpful in alleviating a lot of our grief. We left with a beautiful urn and keepsakes. The entire process was everything we hoped for and more.
Fatlarry
Though we contracted through our vet we were very impressed by the quick service and beautiful presentation. Our dog Mijo remains with us forever.
Kevin Dever
Eric is very understanding . Helps ease the process and very Professional. Being a Dog Rescue I dealt with most of the other places but none can compare to the personal service and compassion they provide... not even close and don't have to wait weeks for your baby's remains..
Margaret Downey
Heartbreakingly, I have needed the services of this business twice now. Both times they treated me with compassion and my beloved with respect and love. Truly a wonderful business who was flexible to help accommodate my schedule and to prepare my loved one so quickly. If you're reading this, I'm so sorry for your pain and loss. This business is an excellent choice to help prepare your loved one.
Jessica N
This post is from Chris N. Henry's mother. Eric and Liz are so compassionate. They know the pain you are in and they comfort you immediately from the beginning. They have taken care of three of my fur babies, the latest was my Henry, a cocker spaniel 14 years old. Eric was there to greet my husband and I and as always make us feel comfortable in our time of need. The keepsake picture is priceless but the feeling that you have left your fur baby in good hands is comforting. When you leave after dropping them off you know they are in good hands. Eric and Liz are two wonderful people who help you through a very hard time. Thank you both for all you do. God Bless you
Adele F
The owners of Rainbow Bridge are phenomenal. They took care of my baby when after she passed following a long fight with cancer. While Iβll was going through the worst pain Iβve ever felt, they made sure she was taken of with dignity and grace. I will never forget that kindness.
Ray Disco
Rainbow Bridge is incredible and provides an extremely important service for pet parents during what is a very emotional and stressful time. Eric was amazing and his company is the most professional operation. We had a private cremation for our beloved terrier Milo and we are so grateful to Eric for the care and compassion that he showed us. He gets it ... thank you Eric.
Audrey Olney
We have used Rainbow Bridge twice for the cremations of our beloved Guinea pigs. They do a great job taking care of everything. The cremation includes a rainbow bridge poem with a photo of your pet, paw prints, and a hair sample. We were also able to pick out a beautiful little urn. We would recommend them to anyone!
JoAnn Natarelli-Willis
I lost my beloved cat Frosty on April 2, 2019 and was completely distraught. I called Rainbow Bridge and Eric answered the phone. He was so kind and was okay with waiting for my husband to come home from work to drive me to the crematory. He and his wife Liz are the most beautiful considerare animal lovers you will ever meet. They treated my family and my beloved as if we were their family. Please in your time of grief, call Rainbow Bridge, you will be able to sleep that night, knowing you left your loved pet in the hands of someone who will treat them with the care and respect they deserve. Five stars is not enough.Thank you Eric & Liz
Laura Ann Mistrulli
After unexpectedly and very recently losing my Cat Kitty Anna.I was beyond inconsolable. I was a mess.Eric was just so wonderful kind and caring .He did an excellent job .I was given a beautiful picture and a few other very sentimental items .Iβm so beyond grateful for all that Eric did .Obviously heβs a huge animal lover and it shows.He took care of Kitty Anna 22 years old with dignity respect and kindness.There location is in a not so great location but when you walk inside , itβs beautiful.Iβd highly recommend them to anyone. There prices thankfully are very affordable but the kindness dignity and respect they give to you and your beloved pet is priceless.God Bless youStay safe and wellThank you so much for everything
Roxanne Schulman
I was extremely pleased with the service I received at Rainbow Bridge. The price for services was within my budget, so I decided to check it out. The owners are professional and compassionate, and they even make memorial keepsakes for you to bring home too. I really liked seeing my little mouse Zelda's picture with poem. With Rainbow Bridge Pet Crematory you don't have to worry about anything else when you are grieving your loss, they take care of everything. Including a photo to show that they have beautiful, mouse-sized urns.
Jessica Smith
2 days ago my cat Mya passed away. I called Rainbow Bridge and spoke with Eric over the phone. I felt very comfortable scheduling an appointment to have Mya cremated here. I am more than happy with my experience at Rainbow Bridge and highly recommend them to anyone. Eric was very understanding and friendly, and helped ease the pain by telling me how he has a passion to do what he does. I personally love the fact that I was able to witness the entire process. Very comfortable atmosphere, excellent service, and a great place for final closure and goodbyes. πΉπΎ
Jess Hunt
Highly recommend this establishment. Eric is genuinely compassionate and empathetic during such a tragic time. He took the time and patience assisting my parents at their time of need, when they suddenly lost their cat. When I picked up the remains, the presentation, effort and care that was given spoke volumes. Thank you, Eric!
Heather Bellizzi
I canβt say enough about this man and the business he created. Our Maltese passed away unexpectedly and at home and we have had many dogs but never one who passed at home. We called Rainbow Bridge and Eric walked us through what to do and was kind, classy, informative, totally open with his work and facility...I will say it again, I canβt say enough about this man and this business. Thank you Eric for providing some peace during an awful time for me and my family. And side note, the facility is clean as can be, his price is the best, he gives you a package which includes sentimental items I have never been offered before that I am cherishing right now beyond (and for no extra charge) and the presentation when I picked up my pupβs ashes was just so respectful and well thought out and truly lovely.Again, go NOWHERE else but here should you need these services.β₯οΈ
Mariah Oliveira
Unfortunately we have had 2 dogs pass over the last year and a half. Both times we used Rainbow Bridge. They were very caring and compassionate when it came to the loss of our loved ones. I would highly recommend their service.
Nina Mercedes
during a difficult time eric truly made this process as seamless as possible. what hit home was when we were due to pick up our family dogs ashes, my brother caught covid my sister was overseas i was away on business and my mother was working two jobs full time. we must have delayed pickup about a month post holidays and eric not once made us feel pressure. they respectfully do not discard ashes despite being legally able to if the remains are not claimed. we appreciate you so much for this and allowing us to keep a part of our pup with us forever. very professional and would highly recommend.
Patti McCallion
Wonderful service! I was devastated when my sun conure, Mango, passed away after being my best buddy for over 25 years. I wanted to do something special. Rainbow Bridge was fast, kind and perfect. Thank you!
MARCO PASTILHA
Losing a pet is losing a family member and I can honestly say that losing my dog broke me. Rainbow Bridge did an awesome job and can relate to the feeling of losing a loved one. Thank you for understanding and helping me through it.
waters212
Amazing service by Rainbow Bridge and Eric. He made a very sad time much easier to deal with. His genuine concern was evident throughout the entire process. I highly recommend Eric and Rainbow Bridge. They were great!
Miriam
Hi, i judt want to thank Rainbow Bridge for such a great job with my dog very nice place Mr.Dibartolo is very nice respectful and understanding of how we were feeling when we brougjt in our pug Ashes. I highly recommend Rainbow Bridge and i will tell everyone i know this is the place you will want to take your loving pet. Thank you so much amd he was great with arranging time.
Stacey Malles
Words cannot express how grateful we were that both our beloved Ella, myself and my husband were treated with dignity, compassion and professionalism. Thank you Eric for your complete transparency in our time of need...πΎπΆπ you made a difficult situation better. Thank you.
Jonathan Nettelfield
Eric and Liz provide a very efficient and caring service. At no notice on a weekend we contacted them and they were helpful and understanding. Everything went very well and although the location is a little "industrial", once we got there and went inside, it is exactly the kind of setting that these sad occasions call for. The provision of items and mementos of your pet is a plus. I would heartily recommend them for these sad services.
Cheryl Cincotta
Eric is so compassionate. Losing a pet is heartbreaking. Thank you for being there to help guide our animals to their final journey. God Bless!
jackie rodriguez
STAY AWAY ! I went today with my cat who passed away last night I arrived at about 1130 with my father. We are both retired Nypd. The door was closed so I called and they answered that we were supposed to be there at 10am , granted my dad is 77 and came a little late as he was upset also about our rockie. A guy pulled up in a van and said to me we were late again and that our Car was parked wrong !! never a hello im sorry for your loss and I'm here to help you. Stay away from rainbow we ended up going to yonkers animal hospital on executive blvd, they were lovely understanding and let me say my last goodbye. RAINBOW you should be ashamed of yourselves.
Gay Marglin
Thank you for taking such loving care of our Gemma on her final journey. Your kindness and thoughtfulness helped to ease the pain of our loss.
Marco Garced
In 2010 Grace and I returned from Iraq, where together we served as a Combat Tracking Team. I was fortunate to have been able to keep her after our tour. She lived the remainder of her life with me as a loyal companion and very much loved.On Nov 9th 2018, Grace past in the comfort of her home, along side me.Prior to Grace passing I made arrangements with Eric. He was compassionate and genuine. Grace was handled with the utmost care and respect.Eric took into account that Grace was a service dog. I can muster no words to express my thanks to him and his generosity.I will forever be thankful
Sinead Lutz
Very grateful for the experience Eric provided during an incredibly difficult time for our family. It is evident that he is passionate about animals and respects the time of those who need to grieve their furry loved ones. He allowed us to overstay our welcome and treated us like we were family. The world needs more people like Eric!
Anthony Masi
Eric and Liz are the best and provide caring and compassionate services. They understand that this process is difficilt and treat your loss and your pet with the same empathy and concern you would expect when losing any family member. We received a paw print, a framed photograph with poem and a beautiful urn. Thank you Eric and Liz for treating our Alice with respect and keeping her memories a part of our lives forever.
Edward Canfield
When everybody else said they are closed, The owner of Rainbow Bridge Pet Crematory (Eric) did something different. He jumped into his 4X4 pickup and met us at his business during a crazy "white out" snow storm to help us out. It was dangerous, we had to drive very slowly with the hazards on but we were desperate to put our dog Max to rest. Eric was professional, courteous and let us take our time saying goodbye to our beloved Max. They use all their own equipment in-house, provide a full service and also have a showroom of urns and other options. He didn't even charge any extra fees for any of this. Thank you Eric. I really really appreciate you for this Sir.
Tina Bermudez
I had to put my beloved 14 year old Lab down on Wednesday, I called Eric and explained the situation to him that the vet was coming to my house in lake Carmel and with no hesitation he said he would be there. Eric was there waiting for the vet to leave, he gave me some time with COCO to say my "see you again "moment, Eric never rushed us and reassured us that COCO was going to be OK, I had to make the hardest decision, but I'm so glad I used RAINBOW BRIDGE. Eric was so compassionate and understanding about our lost. "THANK YOU " for taking care of my beloved boy. TINA BERMUDEZ
shannon hamilton
We will forever be grateful for Eric & RBPC. Our precious girl Sassy was battling acute leukemia. The plan was for our vet to come to our home & take care of everything when she was ready. Things did not work out as planned & we were scared, grieving & scrambling. One call to Eric assured us, that we had nothing more to worry about.When we brought her in, he helped & guided us every step of the way. Rushing nothing & offering time with our girl & support the entire time. That time proved to be a precious gift.The work provided is heartfelt, compassionate & extensive. Rainbow Bridge PC is the funeral home for furbabies & their furparents. We didnβt know this option existed until we found ourselves in an emergency. We know now we will never do it any other way. Eric & RBPC made all the difference during our grief.
G A
After recently experiencing a devastating loss of a pet, and living in a new area we didn't know who to call. Rainbow Bridge responded right away, was patient, kind, and explained their services and what we would receive and met all expectations. We also felt their price point was very fair. Would definitely recommend.
Joshua Shapiro
A horrible time for our family was made so much easier for us because of rainbow bridge. Picked up our loved one 2 hours after we found him (passed in his sleep with no pain, thank God), was extremely understanding and warm and respectful. 2 days later picked up his ashes in a beautiful urn along with photo, paw print and lock of hair. An awful time for us, but thank you rainbow bridge for easing our pain and helping us out. Unfortunately this is a fact of life and whoever's going through it, rainbow bridge is there to help. Highly recommend.
Frank Richardson
Rainbow Bridge did an excellent service to us on the loss of our beloved dog, Piero. Highest recommendation.
Christabelle McCabe
My cousin and aunt were devastated when their cat, who was only 10 years old, passed away. Eric was wonderful, compassionate and so accommodating. We were so thankful for his services.
Donna Alvado
Compassion/Dignity/Respect ! thank you "Eric" π Rainbow Bridge Crematory "Yorktown"
Christina Mancari
Rainbow Bridge made the entire process seamless and handled a difficult time for my family with great compassion and care. I would highly recommend Rainbow Bridge in your time of need.
Mick Cartwright
I would thoroughly recommend Eric and his team at Rainbow Bridge Pet Crematory to anyone in need of this service. Eric was caring and efficient throughout the process and helped us at every stage.
Soila Rivas
Eric treated my baby Brownnie Rivas with compassion and dignity in her travels to heaven on 7/29/22.Extremely respectful and responsible.Soila Rivas
Marcia Sloman
Eric and Liz are so compassionate and caring. They truly understand how cherished our pets are, and gave us a final beautiful memory for their end of life.
Laurel Carman
They were so awesome, polite, they cared, sympathetic, I would call and use them again and also recommend them to friends and family π they are very nice and caringπ.... I also want to take this time to say thank you all at the rainbow bridge crematory for everything π
Camila Arredondo
Great customer service and reasonably priced. Losing my dog was emotionally exhausting but this service definitely helped to ease my worry and pain a bit. I would recommend this service to anyone planning on cremating their beloved pet.
jordan lopez
Great experience regardless of the situation at hand, he was very caring and comforting and understood how hard this process was for me. He treated my family and i with so much care and empathy, Iβll never forget the experience and will be forever grateful!
Katherine Fernandez
Best place around, they took care of my ferret and made the process so smooth would definitely trust them with my fur babies!
Stephanie Sinclair
We recently had to euthanize our beloved 13-year-old family Boston Terrier/ Pug mix, Stella, after a bout with cancer. She was here before our children and all of us were very attached to her.We wanted to bury her but it is required to dig a 3 foot hole and where we live is quite rocky. Plus we risked having other animals dig Stella up if it wasn't deep enough. With two small kids, that seemed too difficult and traumatic for us to deal with at this heartbreaking time.- I called to get a quote from this crematory, located in a garage between two auto body shops, and was informed it would be $425 to have her cremated and have the ashes returned to me. The other option would cost $310, but she was cremated with other animals and they emphasized but we would not get cremains for my children to bury under our family tree. I asked if there was any way to make it less expensive as we didn't need all the extra things, like an urn, paw print, etc. We just were just trying to safely bury her at home. Was told by the man who runs it that there was no other option.- My husband called the next day, and inquired again explaining that we didn't need the extras, the man said he'd do it for $375.- After Stella was euthanized (Saturday), we lovingly wrapped up her body with flowers and notes from the children inside the shroud and took her to the facility. Once there, the woman now said it would be $375 with urn, print, etc., that was actually their standard price, not $425 as we were previously quoted.- She then had us take Stella to into the room with the cremator ourselves and instructed us to just leave her on top of the chest freezer.- They said her cremains would be ready in 3-4 days and they would call us. By Thursday afternoon, we still had not heard from them, so we called and they said we could pick her up. We got a certificate that said she had been cremated 5 days earlier.- In the lime green fluorescent bag with her cremains, they left a post card asking me to leave a review, so here it is.
Dolores Raffellini
My beloved cat, Bobby, suddenly passed away last Friday. I am heartbroken at his unexpected passing. I called Rainbow Bridge Pet Crematory in Yorktown Heights & brought Bobby there at 11:00 pm. They are wonderful & were very compassionate & caring. Their package is very reasonable, far below what I paid at another crematory for the last 13 pets that passed during my lifetime. I appreciate their price as I am now retired & not so easy. I have Bobby's ashes, along with a foto of him with a framed "Rainbow Bridge" poem. Also included is a paw print & laminated piece of his fur. Eric & Liz DiBartolo are the best. If your beloved pet passes away, Rainbow Bridge will bring you much consolation.
Marylynn Child
Rainbow Bridge has handled our last 4 cats, most recently our 17 year old girl, Frisky. Their process is efficient, reasonably priced, and respectful to both grieving owners and their pets. They made these difficult times much easier on us as pet parents.
Adam Messenger
As a physician, one of my duties is to guide families through the end of life process. This time it was strange as I was on both sides of the fence but in the end, emotions took over and my wife and I took the death of our pet extremely hard. Liz and Eric are such compassionate and generous people, and they are the most professional I have dealt with. They guided us through the transition families go through after a death that I am normally used to doing, and I can say I could not have done it better myself. They spent a great deal of time listening to our concerns and reassuring us to the point that we felt relief through the grief. That is how you know someone is an expert at what they do. When you can leave an awful situation knowing that the best people for the job are backing you. That is what you get at Rainbow Bridge.
scott sage
My wife and I are extremely grateful for the professionalism and compassion shown by Rainbow Bridge Crematory. We were devastated at the loss of our 12 year old black lab Nick. Eric took care of everything for us. We highly recommend Rainbow Bridge.
Victoria Taylor
Had my ferret cremated. Used Rainbow Bridge before and was very satisfied. This time, however, I paid the same price for one ferret as I did for 3 ferrets 2 years ago. $312.00 to cremate a little ferret and that is also without a wooden box for the ashes. After researching prices, I found Rainbow Bridge to be the most expensive. Totally my fault, as I should have done my research before hand.
Tom Cann
On Jan. 23, 2020 our little 15 year, 10 mo. old Shih-Tzu "Harley" passed away. We had made a decision that we would have him cremated. We researched several crematories and were not completely satisfied. Our biggest concern was that we would be 100% comfortable with the entire process. Then we came across Rainbow Bridge. After reading about Eric and Liz and that they were pet lovers and had two dogs of their own, we called Eric and after speaking with him we made arrangements to have a private cremation. We made an appointment for Jan. 27th at 9:30 am. When we arrived on the 27th Eric was there to greet us at the entrance. As soon as we entered the facility we had a feeling of comfort with the surroundings. There was only Eric and my wife and i. The entire time was devoted to us. We were able to witness the entire process as Eric walked us through every step of the procedure. He was extremely patient and answered all of our questions. We truly appreciate how caring he was. His compassion was extremely helpful in alleviating a lot of our grief. We left with a beautiful urn and keepsakes. The entire process was everything we hoped for and more.
Fatlarry
Though we contracted through our vet we were very impressed by the quick service and beautiful presentation. Our dog Mijo remains with us forever.
Kevin Dever
Eric is very understanding . Helps ease the process and very Professional. Being a Dog Rescue I dealt with most of the other places but none can compare to the personal service and compassion they provide... not even close and don't have to wait weeks for your baby's remains..
Margaret Downey
Heartbreakingly, I have needed the services of this business twice now. Both times they treated me with compassion and my beloved with respect and love. Truly a wonderful business who was flexible to help accommodate my schedule and to prepare my loved one so quickly. If you're reading this, I'm so sorry for your pain and loss. This business is an excellent choice to help prepare your loved one.
Takeshi
I highly recommend their service. they came to pick up my dog very quickly after a phone call, and sent back in 24 hours with clipping of fur, paw print, neat urn. the pricing was pretty reasonable considering their service level.
sharon newport
The was such a sorrow filled time for us and the owners were so caring and compassionate. The owners love animals and understand the grief one feels at the loss of a pet. I would recommend their services over any other option.
Nordia V
Thank you so much for helping our family through this difficult time. We appreciate your courtesy, professionalism, and going above and beyond by helping us with transport. We can not thank you enough!
HP Steeneck
Thank you to Eric and the Staff for your compassion and your professionalism with the handling of our beloved pet ,Booker's cremation. THE Steeneck Family
Caitlin Parker
Eric is absolutely wonderful and so kind. We can't thank you enough for handling everything so gracefully and thoughtfully.
JOYCE MAISANO
WITH THE SUDDEN DEATH OF OUR BELOVED SILKY SUNNY WE WERE DEVESTATED. i DIDNT KNOW WHERE TO GO SO i SEARCHED THE WEB AND CAME ACROSS RAINBOW BRIDGE . ERIC WAS WONDERFUL CARING AND PROFESSIONAL YOU COULD TELL HE WAS A TRUE ANIMAL LOVER EXPLAINED EVERYTHING TO US WE WERE CONFIDENT OUR DOG WAS IN CAPABLE HANDS! THIS IS TRUELY A FULL SERVICE PROFESSIONAL ESTABLISHMENT. i HIGHLY RECOMMEND RAINBOW BRIDGE. HE IS REASONABLE AND DOESNOT TAKE ADVANTAGE OF THE SITUATION! Thank you again John and Joyce Mangano(Maisano)
76tchan
They closed the site in Fishkill ny without notifying anyone . They canβt be trusted . I recommend just going through your vet and finding out who they can recommend
Dennis Malles
Friendly and compassionate service. They were very accommodating in our time of sorrow. Thank You!
Eric Nelson
Eric and Liz were courteous and professional through the whole process.
Mary M
Very glad we used their service. We had to drive about an hour to get there, but it was 100% worth it.
Mariah Oliveira
Unfortunately we have had 2 dogs pass over the last year and a half. Both times we used Rainbow Bridge. They were very caring and compassionate when it came to the loss of our loved ones. I would highly recommend their service.
Nina Mercedes
during a difficult time eric truly made this process as seamless as possible. what hit home was when we were due to pick up our family dogs ashes, my brother caught covid my sister was overseas i was away on business and my mother was working two jobs full time. we must have delayed pickup about a month post holidays and eric not once made us feel pressure. they respectfully do not discard ashes despite being legally able to if the remains are not claimed. we appreciate you so much for this and allowing us to keep a part of our pup with us forever. very professional and would highly recommend.
Patti McCallion
Wonderful service! I was devastated when my sun conure, Mango, passed away after being my best buddy for over 25 years. I wanted to do something special. Rainbow Bridge was fast, kind and perfect. Thank you!
MARCO PASTILHA
Losing a pet is losing a family member and I can honestly say that losing my dog broke me. Rainbow Bridge did an awesome job and can relate to the feeling of losing a loved one. Thank you for understanding and helping me through it.
waters212
Amazing service by Rainbow Bridge and Eric. He made a very sad time much easier to deal with. His genuine concern was evident throughout the entire process. I highly recommend Eric and Rainbow Bridge. They were great!
Miriam
Hi, i judt want to thank Rainbow Bridge for such a great job with my dog very nice place Mr.Dibartolo is very nice respectful and understanding of how we were feeling when we brougjt in our pug Ashes. I highly recommend Rainbow Bridge and i will tell everyone i know this is the place you will want to take your loving pet. Thank you so much amd he was great with arranging time.
Stacey Malles
Words cannot express how grateful we were that both our beloved Ella, myself and my husband were treated with dignity, compassion and professionalism. Thank you Eric for your complete transparency in our time of need...πΎπΆπ you made a difficult situation better. Thank you.
Jonathan Nettelfield
Eric and Liz provide a very efficient and caring service. At no notice on a weekend we contacted them and they were helpful and understanding. Everything went very well and although the location is a little "industrial", once we got there and went inside, it is exactly the kind of setting that these sad occasions call for. The provision of items and mementos of your pet is a plus. I would heartily recommend them for these sad services.
Cheryl Cincotta
Eric is so compassionate. Losing a pet is heartbreaking. Thank you for being there to help guide our animals to their final journey. God Bless!
jackie rodriguez
STAY AWAY ! I went today with my cat who passed away last night I arrived at about 1130 with my father. We are both retired Nypd. The door was closed so I called and they answered that we were supposed to be there at 10am , granted my dad is 77 and came a little late as he was upset also about our rockie. A guy pulled up in a van and said to me we were late again and that our Car was parked wrong !! never a hello im sorry for your loss and I'm here to help you. Stay away from rainbow we ended up going to yonkers animal hospital on executive blvd, they were lovely understanding and let me say my last goodbye. RAINBOW you should be ashamed of yourselves.
Alison Enson
I called at 3am when my dog suddenly passed away and never received a call back.
Donnalee
Highly recommend.
Chris Giorgio
Cecilia Alvear
Brian Lalbeharry