Customer Reviews Summary
Legacy Pet Crematory has received overwhelmingly positive reviews for their compassionate service, beautiful facility, and transparent processes. Customers appreciate the care and dignity shown to their pets during a difficult time, as well as the timely return of ashes and thoughtful memorial options. Many reviewers noted the staff's empathy and professionalism, making the experience more bearable during their grief.
Dena Selva
Legacy helped us in a very difficult time. Our four year old Doberman passed away suddenly. Legacy helped pick up our baby that night. They were very compassionate and helpful. We just picked up her ashes from her private cremation. The facility is beautiful and dignified. Thank you so much for taking care of our baby girl.Her paw print is perfect.
Megan Winchester
I highly recommend this crematorium. Firstly, the place is beautiful with many options for you to choose from. The staff were respectful and kind as I was obviously upset. I loved that I was able to stay connected with an online account that let me follow along with what was happening. It was also done in a timely manner. I brought my pet in on Saturday and was able to pick him up by Monday. When picking up, staff was once again very kind. My pet was presented to me with everything agreed upon. They also gave me a sympathy card with a wild flower heart to plant in honor of my pet.
Elaine
Legacy Pet Crematory has been an incredible source of comfort during some of the most difficult moments in our lives. Over the past three years, we’ve had to say goodbye to three of our beloved pets, and the experience has been profoundly emotional. Knowing we could bring them here and eventually bring them home has made our grief a little more bearable.The care and dignity they provide to pets in their final moments is truly remarkable. Each of our pets, Sigfrid, Betty, and Purinky had a challenging start in life, but their departures were gentle, and they were treated with respect, love, and compassion, even after passing.We’re so grateful to Legacy Pet Crematory for honoring their lives in such a meaningful way. Thank you for everything you’ve done for our family.
Sunny Fishkind
Very caring and sympathetic. They went out of their way to help us. They seem to fully understand what it means to lose a cherished and loved pet. I can’t say enough good things about them. We were going to have to wait 5 days to get our fur baby’s ashes because of the Thanksgiving holiday but they went out of their way to help us and performed a special cremation to make sure we had him quickly, actually the next day. They can’t ever imagine how much we appreciated that. They were highly recommended by our Veterinarian.
Dena Selva
Legacy helped us in a very difficult time. Our four year old Doberman passed away suddenly. Legacy helped pick up our baby that night. They were very compassionate and helpful. We just picked up her ashes from her private cremation. The facility is beautiful and dignified. Thank you so much for taking care of our baby girl.Her paw print is perfect.
Megan Winchester
I highly recommend this crematorium. Firstly, the place is beautiful with many options for you to choose from. The staff were respectful and kind as I was obviously upset. I loved that I was able to stay connected with an online account that let me follow along with what was happening. It was also done in a timely manner. I brought my pet in on Saturday and was able to pick him up by Monday. When picking up, staff was once again very kind. My pet was presented to me with everything agreed upon. They also gave me a sympathy card with a wild flower heart to plant in honor of my pet.
Elaine
Legacy Pet Crematory has been an incredible source of comfort during some of the most difficult moments in our lives. Over the past three years, we’ve had to say goodbye to three of our beloved pets, and the experience has been profoundly emotional. Knowing we could bring them here and eventually bring them home has made our grief a little more bearable.The care and dignity they provide to pets in their final moments is truly remarkable. Each of our pets, Sigfrid, Betty, and Purinky had a challenging start in life, but their departures were gentle, and they were treated with respect, love, and compassion, even after passing.We’re so grateful to Legacy Pet Crematory for honoring their lives in such a meaningful way. Thank you for everything you’ve done for our family.
Sunny Fishkind
Very caring and sympathetic. They went out of their way to help us. They seem to fully understand what it means to lose a cherished and loved pet. I can’t say enough good things about them. We were going to have to wait 5 days to get our fur baby’s ashes because of the Thanksgiving holiday but they went out of their way to help us and performed a special cremation to make sure we had him quickly, actually the next day. They can’t ever imagine how much we appreciated that. They were highly recommended by our Veterinarian.
Ni Mo
Thank you so much for your service. I absolutely love the clay paw with the bone and hearts—it’s so cute, and it makes me feel like my baby is home with me again. However, I was under the impression that an account would be set up for me on the pet-parent portal to track my dog’s journey, but I never received one. I would still love to be able to access it and see my pet’s journey. Regardless, my love is now resting in peace, and I truly appreciate the comfort you’ve provided.
Vanessa Sheehan
My husband and I had such an amazing experience at legacy. The staff was so kind and helpful as well as such a beautiful place. It made such a difficult time a lot more easier. I 100% recommend them. We will be returning to get an urn necklace where they can put our beloved bunnies ashes in ❤️
Tara K
Legacy truly made this painful experience easier from beginning to end. Our Vet connected us with their facility, and what a beautiful, pristine facility!! Everyone we came in contact with was sincerely empathetic to our grief. They treated our precious Lola with the utmost care and respect. The attendant who assisted our private viewing was also wonderful during the process. We highly recommend having a beautiful private viewing and individual cremation with Legacy. And the cost was very reasonable. We can't thank them enough during this difficult time.
Alison Matheis
While consumed with heart break, Legacy and everyone there had the deepest compassion, took care of everything from beginning to end, and brought our loving pet back to our home with peace.Our family can’t THANK YOU enough for comforting this traumatic time with your professionalism, calming comfort, thoroughness and honestly, so much more.Our pet is our little love, our family, and we are forever grateful.When it is time for those who have to face the end of their pets life, I hope they know that you “Legacy and staff” are there for them. I am beyond thankful you were there for us.Alison, Marcus, Justin & LoganRIP our sweet Penjamin
Lillian Liu
It was hard to let my beloved cat Guinness go. We knew it was her time. It took me a day to find the right Crematorium for her. I called and inquired. I was greeted by Christina very soft spoken and sympathetic. She explained to me how it works and what I would get. The price was very reasonable for a private cremation. Legacy Pet Crematory provided The utmost care in handling the cremation of my beloved cat Guinness. Both Anna and Christina were both very understanding and empathetic. Anna explained exactly what I would receive, and how I would be able to track Guinness final journey. I was told I would get the ashes of Guinness back no later than Wed. in a cherry box with certificate. I received a text at 3:49pm her ashes were ready on Tues. Everything went smooth. I felt very satisfied knowing that my cat Guinness was being handled with care. Excellent customer service. Thank you to both ladies and the guy who came out to take my cat Guinness inside.
Erin Hwang
From the moment I called I was greeted with concern and empathy. My fur baby passed very suddenly and quickly, I had to then break it to my son 10min later when he came off the bus. We were heartbroken, it was his first pet. From the moment I called I was greeted with care and understanding. When I dropped him off, everyone was empathetic and Alex who would take him from me for cremation was so kind and sensitive. Upon pick up o was greeted with more kindness and the beautiful package of my fur baby to take home, they really thought of it all and made us feel cared for. I would definitely recommend if you’re looking for a caring crematory during a difficult time. Thank you to Legacy, you all made it feel like we and our beloved fur baby were looked after carefully.
Beautiful Energy
I found Legacy Pet Crematory at a time when like most people we suffered a lost of a loving pet. They were compassionate & patient as I gathered my composure from grief.They have a beautiful selection of urns and options to memorialize your loved one.I highly recommend them for all your pet cremation.
뉴욕시츄맘 (Shihtzumom_NY)
Thank you, Legacy Pet Cremation. It’s been two weeks since our beloved Hunter crossed the rainbow bridge. The experience was heartbreaking and difficult, but your services made it bearable.Your staff conducted all proceedings with solemnity, politeness, and a warmth that felt as if they were sharing our grief. Thanks to you, I was able to send Hunter to heaven with peace of mind.I am deeply grateful and will never forget your kind handling of this difficult time. Thank you.🙏❤️
Mark Platania
Today I had the unfortunate task of having my mother-in-laws cat cremated. But to my surprise, it was a beautiful experience and really helped put her at ease. Legacy is definitely the place to have your beloved pet put to rest. If you choose to have a little ceremony (which is available, private cremation) they really, really know how to make you feel great about it. The presentation was if it was a human viewing. You guys did a great job and that’s why I gave this wonderful business 5 ⭐️ ⭐️⭐️⭐️⭐️
Yvonne Simpson
With the unexpected passing of our family member “Trigga” I was confused as to what to do with him. Too cold to bury as the ground was frozen. I found Legacy while online searching and the experience was nothing short or amazing. When we brought him there a gentleman came to my vehicle to retrieve him (great support as we collectively were unable to life him due to grief). The woman at the front desk (so soft spoken and compassionate) took all of our information. Once our beloved animal was inside I made a small request to see him one last time and without hesitation we were escorted to a private viewing room where my daughter and I were able to say our “see you laters”. We were allowed as much time needed to spend with him. The overall process was quick. I received an email and logged in. I was able to track his progress throughout the entire process and on the website even found links for dealing with grief after the loss of our pet (my bonus son). We were able to make a video or his life as well. Within 24 hours he was ready and we immediately returned to collect his ashes in a beautiful mahogany colored urn. The engraved name plate is beautiful. The certificate was emotional yet comforting. The presentation of our baby left us much satisfied and with better spirits knowing he was treated with respect even thought some will say “hes just a dog”. But he was our dog. Our loved one. Our friend. Our protector. Our family. And i am truly grateful and thankful that I found Legacy. You have helped us through this transition seemelessly💜
Shraddha M.
A little over a week ago (October 20th, 2024 ~ 1AM), my sweet boy Balto passed away. Although these things are always tragic and hurt beyond words can express, I was fortunate to know that God had put amazing folks like Rich, Christina and Joe in my world to take care of my boy with LEGACY, kindness, understanding and GRACE.Balto was diagnosed with Anal Sarcoma on March 18th, 2024 and in April on a whim, I visited the crematory seeking guidance for when the time would come. I was met with a receptionist at the front desk who was wonderful and comforting with her words and gave me peace of mind pertaining to some sort of a plan for when the time would come.About a month or so ago, I was in the Farmingdale area and figured I'd stop in again to touch base (I am an overthinker and it's important to me that a plan be outlined for when the time came for Balto).When I got to the crematory, I was greeted very politely by Christina. She was so kind and understanding, she introduced me to Rich and we spoke for a lengthy amount of time which really made me feel safe and secure within the plan and the overall understanding that these were the folks who would be handling everything for my boy once he passes, and that meant the WORLD to me.When the time came and Balto passed away at home, I called the crematory, spoke with Rich and he assured me not to worry and within an hour later, I met Joe at my parents house and he handled everything with such care and empathy towards my family and I.Interestingly enough, the tracking app really helped to put me at ease even more because, although I am in the deathcare industry, my parents are not-- they needed/ wanted the updates whereas, I was just happy to know that everything was going to be OK. The tracker helped to give my grieving parents the emotional support they needed (very very good work guys!)When I got to the crematorium to pick up Baltos ashes, Christina was there with her kind and lovely self-- I could feel her genuine heartfelt emotions for me and I TRULY TRULY APPRECIATED THAT! CHRISTINA THANK YOU FOR FEELING WITH ME!RICH, YOU ARE AMAZING! I WILL ALWAYS RECOMMEND AND REFER TO YOU! The class, standard and regard Legacy Pet Crematory showed my Balto (and myself), will never be forgotten. Thank you over and over for making a hard hard hard moment in my world, occur with ease, comfort and GRACE.My family and I will never forget all that you did for BALTO (and us).P.S. When you walk into the main area of Legacy Pet Crematory, it is EXQUISIT. The ambiance is impeccable. From the open concept, the neat and comforting feeling, the colors, the memorial items on display-- EVERYTHING. You all are so appreciated, I want you to know that! Thank you so very much from the bottom of my heart all the way through--- again and again.--- Karissa Mohammed (Balto's Mom)The O'Reilly Funeral Home, Inc.
Denise K
Oh as soon as you walk into this place you get such a nice warm serene feeling. Staff is very friendly and sweet. I’m so happy to have chosen this place to help me and to take care of my baby.
Darlene
Legacy Pet Crematory is a very comforting solution to handle the passing of your beloved pet.They were very compassionate and caring. It certainly helped as we were heartbroken about the loss of our dog. Thank you so much for the way out private cremation was handled and the beautiful way we received our pet back to us.
Frank Ventimiglia
My experience was extraordinary. I can’t emphasize enough the utter compassion and humanity expressed in every area and detail of my cat’s cremation and celebration of life memories.The care, thoughtfulness and true compassion and peace I felt through the process was very heartfelt, heartwarming, sincere and simply calming.I highly recommend Legacy Pet Crematory.
terri genova
Wonderful. People of Legancy pet crematory were the kindest, compassionate, caring and very sympathetic . They explained everything for our needs at this very sad time. Will recommend them to everyone I know. Thank you !
Howard Resnick
So difficult to say goodbye to your loved one. Ann made the process very comforting. From the moment we walked through the door, to the care given when removing our puppy from the vehicle, to the comfort of being with him in their chapel we were made to feel like family. The process was explained in its entirety with no questions left unanswered.This was the hardest thing we could ever have imagined, and just wanted our puppy to be in a safe and clean environment.One day later we received a message that his remains were ready to be picked up. He is now in his home resting comfortably in his environment where he so loved to be.Lynx, we ❤️ you so much and are so grateful to have you home...
Lena Jarrett
I thank God for bringing me to your establishment. Very compassionate and caring people working there. I left my baby in good hands. Everything was done perfectly. I have a beautiful remembrance of my 15 year old cat Raven Simone. I could not recommend you enough to anyone that has lost their pet. Thank you Legacy Pet Crematory. 🙏🏽
Michelle Serra
From the minute I called Legacy I knew this was the place I would bring my beloved Fifi after she passed away in our home. The woman who handle everything for us at the front desk (sorry didn’t get her name ) was extremely caring and helpful with picking out what to put Fifi’s remains.They had beautiful displays of so many options. The place smelled amazing and was super clean as well as very welcoming considering what we were there for. We were happy that they do there cremation on premise unlike others I have researched. They had her ready within 2 days and she is now back with us. I highly recommend Legacy when your pets cross the rainbow bridge. They will be in good caring hands!! Thank you Legacy, appreciate you making a sad time easier!
SATORI THE BEAUTY BAR
I Called legacy in the middle of the night, they picked up the phone immediately. Very kind and made it easy to say goodbye to our fur baby.. Very clean office and welcoming. Legacy was Very fast when picking up our fur baby from our home, This ls Our first experience and would like toThank You for taking care of Maya…and making the process as easy as possible for something that was so unexpected.
Myrna Sandbrand
Thank you Legacy for helping us transition our dear cat who died suddenly Sunday night. Very professional. All the staff we encountered showed compassion every step of the way. PS Costs were competitive.
KL
I have to say when you are completely heart broken and you want people to take care of your fur baby with Dignity, Love, and Compassion .. Legacy Crematory is Top notch and the place to go!!! Anne who take care of everything for us was a complete Angel .. From treating us with Love and Compassion and our Beloved Pappa Cat with the same Love , Respect and Compassion!! As sad as my husband and I were and still am ,we felt good to know of beloved was being taken care of they way he deserves!! That peace they gave us was priceless and we will forever be greatful to Legacy! Thank You The Lombardo Family
Robert L.
From the moment I called to inquire of their services to the time I picked up my beautiful 170-pound Irish Wolfhounds ashes - compassion, understanding and kindness was felt from all members of this wonderful family-owned business. The interior is beautifully designed and sparkling clean. My dog had to be picked up from my house (due to size) and this too was completed respectfully and on time as scheduled. I would give Legacy Pet Crematory 10 stars if I could. Thank you for all you did to help during this difficult time of one losing a deeply loved pet. read less
An A.
There are no words to adequately express our gratitude for the incredible way Legacy handled everything for our beloved Yorkie (Sarge). From the moment we walked in to the day we came back to bring him home the entire staff was extremely caring and kind. It's never east to say goodbye to our fur babies. We will always be grateful for the support we received from Legacy.
Nicole Evans
My experience was a smooth one. Receptionist Ann was amazing and very compassionate. She made me feel safe and satisfied with my decision to cremate my Hannibal. Not only is the service amazing but the work is as well. I will always choose this company.
Asenneth Elsin
Thank you to the people who work at Legacy Pet Crematory!!!They made a very difficult & painful situation so much more bearable with their kindness and sympathy.It takes a very special person with a big heart to work there. I’m so grateful for you.-Ace
Jennifer Zaragoza
Legacy is so compassionate during such a delicate and vulnerable time. My precious Yuki passed away at home sometime after midnight on Saturday. Everywhere was closed on Sundays, but not Legacy. I called and left a message but didn’t hear back. I’m not sure what happened there, maybe I wasn’t clear with my number as I was distraught. My dog did just die and unlike my last pet there was no vet handling things. But my partner called for me an hour or so later and was able to reach them. The man on the phone was kind and gave his condolences as we made the arrangements.When Chris arrived to pick up Yuki, I was taken back by the kindness he showed us during this vulnerable, heartbreaking time. He gave us time to say goodbye and asked if we wanted anything back. I had no idea… My baby got to go with her bed we placed her in, favorite blanket, prayer beads, our parting treats and favorite toy. They made sure we received her harness. It was beautiful to see Chris carry her out while she was still in her bed. He was so caring.I want to note that I called back several times to make changes or add things, such as for the name plate to include my dog’s last name and adding one of my dog’s toys to the cremation.. I know I was all over the place… I was and still am quite a wreck and like I said the vet handled my last pet. I’m blown away by Legacy’s patience during my grieving.. it means everything, I’ll never forget.When it came time to pick her up, the kind woman at the desk was also patient with my mother and I as we decided on smaller urns so we could each have one. They even put the ashes in the vessels for you, including the necklace! I had one for my dog Faline who passed in 2012 but we had to do it ourselves back then as I had ordered it online and honestly it added to the trauma.. I had such a bad experience with her in more ways than one, including the cremation. I wish she had received this care and it was cathartic for my Yuki to be treated with dignity. The fact they took the burden off us so we could have the necklace.. I’m so happy.My only complaint is I wish they advertised irreplaceable keepsakes better on their website.. they do paw prints with ink on paper and clay. It’s quite possible I missed it with all the emotions happening though! My vet tech friend reminded me to ask about them thankfully. I ask that maybe in their phone calls, they ask if the owner/caller would like paw prints, nose prints, or fur clippings. But anyhow! The paw prints are on a nice quality paper and sealed in an envelope with a striking gold paw emblem as the insignia sticker. The clay paw print comes with a stand to display. My baby had long nails so it’s cute to see it make it to the clay and ink prints.Thank you so much Legacy. You took care of my baby for us and helped me feel at peace with my sudden loss. So happy to have her home. I’ll recommend you to Yuki’s vet and every pet owner I know.Note: The name plate isn’t on yet as we are still thinking of where to place it. Nothing is wrong with it.
Dena Selva
Legacy helped us in a very difficult time. Our four year old Doberman passed away suddenly. Legacy helped pick up our baby that night. They were very compassionate and helpful. We just picked up her ashes from her private cremation. The facility is beautiful and dignified. Thank you so much for taking care of our baby girl.Her paw print is perfect.
Megan Winchester
I highly recommend this crematorium. Firstly, the place is beautiful with many options for you to choose from. The staff were respectful and kind as I was obviously upset. I loved that I was able to stay connected with an online account that let me follow along with what was happening. It was also done in a timely manner. I brought my pet in on Saturday and was able to pick him up by Monday. When picking up, staff was once again very kind. My pet was presented to me with everything agreed upon. They also gave me a sympathy card with a wild flower heart to plant in honor of my pet.
Elaine
Legacy Pet Crematory has been an incredible source of comfort during some of the most difficult moments in our lives. Over the past three years, we’ve had to say goodbye to three of our beloved pets, and the experience has been profoundly emotional. Knowing we could bring them here and eventually bring them home has made our grief a little more bearable.The care and dignity they provide to pets in their final moments is truly remarkable. Each of our pets, Sigfrid, Betty, and Purinky had a challenging start in life, but their departures were gentle, and they were treated with respect, love, and compassion, even after passing.We’re so grateful to Legacy Pet Crematory for honoring their lives in such a meaningful way. Thank you for everything you’ve done for our family.
Sunny Fishkind
Very caring and sympathetic. They went out of their way to help us. They seem to fully understand what it means to lose a cherished and loved pet. I can’t say enough good things about them. We were going to have to wait 5 days to get our fur baby’s ashes because of the Thanksgiving holiday but they went out of their way to help us and performed a special cremation to make sure we had him quickly, actually the next day. They can’t ever imagine how much we appreciated that. They were highly recommended by our Veterinarian.
Ni Mo
Thank you so much for your service. I absolutely love the clay paw with the bone and hearts—it’s so cute, and it makes me feel like my baby is home with me again. However, I was under the impression that an account would be set up for me on the pet-parent portal to track my dog’s journey, but I never received one. I would still love to be able to access it and see my pet’s journey. Regardless, my love is now resting in peace, and I truly appreciate the comfort you’ve provided.
Vanessa Sheehan
My husband and I had such an amazing experience at legacy. The staff was so kind and helpful as well as such a beautiful place. It made such a difficult time a lot more easier. I 100% recommend them. We will be returning to get an urn necklace where they can put our beloved bunnies ashes in ❤️
Tara K
Legacy truly made this painful experience easier from beginning to end. Our Vet connected us with their facility, and what a beautiful, pristine facility!! Everyone we came in contact with was sincerely empathetic to our grief. They treated our precious Lola with the utmost care and respect. The attendant who assisted our private viewing was also wonderful during the process. We highly recommend having a beautiful private viewing and individual cremation with Legacy. And the cost was very reasonable. We can't thank them enough during this difficult time.
Alison Matheis
While consumed with heart break, Legacy and everyone there had the deepest compassion, took care of everything from beginning to end, and brought our loving pet back to our home with peace.Our family can’t THANK YOU enough for comforting this traumatic time with your professionalism, calming comfort, thoroughness and honestly, so much more.Our pet is our little love, our family, and we are forever grateful.When it is time for those who have to face the end of their pets life, I hope they know that you “Legacy and staff” are there for them. I am beyond thankful you were there for us.Alison, Marcus, Justin & LoganRIP our sweet Penjamin
Lillian Liu
It was hard to let my beloved cat Guinness go. We knew it was her time. It took me a day to find the right Crematorium for her. I called and inquired. I was greeted by Christina very soft spoken and sympathetic. She explained to me how it works and what I would get. The price was very reasonable for a private cremation. Legacy Pet Crematory provided The utmost care in handling the cremation of my beloved cat Guinness. Both Anna and Christina were both very understanding and empathetic. Anna explained exactly what I would receive, and how I would be able to track Guinness final journey. I was told I would get the ashes of Guinness back no later than Wed. in a cherry box with certificate. I received a text at 3:49pm her ashes were ready on Tues. Everything went smooth. I felt very satisfied knowing that my cat Guinness was being handled with care. Excellent customer service. Thank you to both ladies and the guy who came out to take my cat Guinness inside.
Erin Hwang
From the moment I called I was greeted with concern and empathy. My fur baby passed very suddenly and quickly, I had to then break it to my son 10min later when he came off the bus. We were heartbroken, it was his first pet. From the moment I called I was greeted with care and understanding. When I dropped him off, everyone was empathetic and Alex who would take him from me for cremation was so kind and sensitive. Upon pick up o was greeted with more kindness and the beautiful package of my fur baby to take home, they really thought of it all and made us feel cared for. I would definitely recommend if you’re looking for a caring crematory during a difficult time. Thank you to Legacy, you all made it feel like we and our beloved fur baby were looked after carefully.
Ryan Talley
From the first initial phone call to the pick up of my dog's remains they were very compassionate,comforting, and caring. During this difficult time if you find yourself in my position needing to find the right place to schedule your pets final resting place look no further. Thank you again Legacy Pet Crematory for all you did for me and my Family during this difficult time.
Kat Starr
I'm not sure what I expected when I went to a "pet crematory" for my beloved pet. I have to say everything exceeded my expectations. The layout was beautiful, the staff was friendly, supportive and helpful. They laid out my options carefully, listened to my stories, had coffee for patrons, and offered a sympathetic ear. If anyone is looking for cremation as an option I recommend this place and would give more than 5 stars if I could. My experience was wonderful in what was a difficult time. Thank you for all your help
G L
Of course l hated to have to use them, as it meant my beloved little guy passed. But they were absolutely wonderful. He passed suddenly on the Saturday night before the super bowl right after a snow storm. l called at 330 am. They got back to me by 4:15 am and came to pick him up early in the morning. They were exceedingly compassionate and understanding of our grief. They did everything they said they would and treated my Koda with dignity and respect.
Traci Everett
We couldn't be more pleased with the service we received from Legacy. From our initial phone call to final pick up, every person we interacted with was kind, professional, and sympathetic. Losing our dog was incredibly difficult but Legacy did the best they could to lessen our pain, or at least to acknowledge and be with us in the pain.
Patricia Kosior
I was so very Grateful for your compassion and consideration for myself and my lovely Carly!I appreciate the Staff and the Beautiful and thoughtful facility that you created.
Angel Castillo
Legacy pet is amazing. The staff was very helpful from the moment I called them. Our family lost our rabbit Thumper and they handled everything with such care and love. It was our families second loss within a month and the love we felt from them was amazing and we are thankful. The care that was taken in all the steps, including the Angel Paw tracking. Very thoughtful and appreciated for the way our baby was taken care of at the end of their journey. ❤
Lorraine Petrone
On November 29th my fur baby passed away. Her name was Molly and she was 18 1/2 years old. She was the prettiest gray cat. I called Legacy Pet as soon as she passed and spoke to Christine who was so compassionate and made a very difficult time much easier. I wasn't able to get to their office before closing and she offered to have Chris come to my home to pick Molly up and I was so grateful. I had dealt with Chris 3 years ago when Molly's brother passed and he was absolutely wonderful. I highly recommend Legacy Pet. Christine and Chris are both a total asset to Legacy Pet with their love and compassion they give to all Fur Babies. From the bottom of my heart....THANK YOU
Franky Lap
They provided a great service. They had our baby back to us 2 days after she left us. We were given a beautiful box with a window slot for a picture and a certificate guaranteeing that our girl was cremated privately. I was overcome with emotions entering to pick her up and was met with sympathy and great service. I recommend them to anyone who loves their pet and wants them to be handled the right and professional way.
Tee T
If you are looking to honor your pet in a very special way this is the place!!! The staff was incredible and the way they respect your pet and treat them with care is unbelievable!! Our Atticus was treated like the king of kings he was here. Thank you Legacy for making this happen for us in such a peaceful and beautiful environment for our family. We cannot thank you enough!!
Danielle Juarez
My dog recently passed away. While researching a place for cremation for my beloved pet I came across Legacy pet crematory. Through the initial phone call to inquire about the process and pricing I could feel the empathy in the secretaries voice. She answered all my questions and concerns. The facility is very clean. The ambiance was very nice. She offered me the opportunity to sit in the chapel with my dog which I thought was nice. Overall, I would recommend this facility.
Beautiful Energy
I found Legacy Pet Crematory at a time when like most people we suffered a lost of a loving pet. They were compassionate & patient as I gathered my composure from grief.They have a beautiful selection of urns and options to memorialize your loved one.I highly recommend them for all your pet cremation.
뉴욕시츄맘 (Shihtzumom_NY)
Thank you, Legacy Pet Cremation. It’s been two weeks since our beloved Hunter crossed the rainbow bridge. The experience was heartbreaking and difficult, but your services made it bearable.Your staff conducted all proceedings with solemnity, politeness, and a warmth that felt as if they were sharing our grief. Thanks to you, I was able to send Hunter to heaven with peace of mind.I am deeply grateful and will never forget your kind handling of this difficult time. Thank you.🙏❤️
Mark Platania
Today I had the unfortunate task of having my mother-in-laws cat cremated. But to my surprise, it was a beautiful experience and really helped put her at ease. Legacy is definitely the place to have your beloved pet put to rest. If you choose to have a little ceremony (which is available, private cremation) they really, really know how to make you feel great about it. The presentation was if it was a human viewing. You guys did a great job and that’s why I gave this wonderful business 5 ⭐️ ⭐️⭐️⭐️⭐️
Yvonne Simpson
With the unexpected passing of our family member “Trigga” I was confused as to what to do with him. Too cold to bury as the ground was frozen. I found Legacy while online searching and the experience was nothing short or amazing. When we brought him there a gentleman came to my vehicle to retrieve him (great support as we collectively were unable to life him due to grief). The woman at the front desk (so soft spoken and compassionate) took all of our information. Once our beloved animal was inside I made a small request to see him one last time and without hesitation we were escorted to a private viewing room where my daughter and I were able to say our “see you laters”. We were allowed as much time needed to spend with him. The overall process was quick. I received an email and logged in. I was able to track his progress throughout the entire process and on the website even found links for dealing with grief after the loss of our pet (my bonus son). We were able to make a video or his life as well. Within 24 hours he was ready and we immediately returned to collect his ashes in a beautiful mahogany colored urn. The engraved name plate is beautiful. The certificate was emotional yet comforting. The presentation of our baby left us much satisfied and with better spirits knowing he was treated with respect even thought some will say “hes just a dog”. But he was our dog. Our loved one. Our friend. Our protector. Our family. And i am truly grateful and thankful that I found Legacy. You have helped us through this transition seemelessly💜
Shraddha M.
A little over a week ago (October 20th, 2024 ~ 1AM), my sweet boy Balto passed away. Although these things are always tragic and hurt beyond words can express, I was fortunate to know that God had put amazing folks like Rich, Christina and Joe in my world to take care of my boy with LEGACY, kindness, understanding and GRACE.Balto was diagnosed with Anal Sarcoma on March 18th, 2024 and in April on a whim, I visited the crematory seeking guidance for when the time would come. I was met with a receptionist at the front desk who was wonderful and comforting with her words and gave me peace of mind pertaining to some sort of a plan for when the time would come.About a month or so ago, I was in the Farmingdale area and figured I'd stop in again to touch base (I am an overthinker and it's important to me that a plan be outlined for when the time came for Balto).When I got to the crematory, I was greeted very politely by Christina. She was so kind and understanding, she introduced me to Rich and we spoke for a lengthy amount of time which really made me feel safe and secure within the plan and the overall understanding that these were the folks who would be handling everything for my boy once he passes, and that meant the WORLD to me.When the time came and Balto passed away at home, I called the crematory, spoke with Rich and he assured me not to worry and within an hour later, I met Joe at my parents house and he handled everything with such care and empathy towards my family and I.Interestingly enough, the tracking app really helped to put me at ease even more because, although I am in the deathcare industry, my parents are not-- they needed/ wanted the updates whereas, I was just happy to know that everything was going to be OK. The tracker helped to give my grieving parents the emotional support they needed (very very good work guys!)When I got to the crematorium to pick up Baltos ashes, Christina was there with her kind and lovely self-- I could feel her genuine heartfelt emotions for me and I TRULY TRULY APPRECIATED THAT! CHRISTINA THANK YOU FOR FEELING WITH ME!RICH, YOU ARE AMAZING! I WILL ALWAYS RECOMMEND AND REFER TO YOU! The class, standard and regard Legacy Pet Crematory showed my Balto (and myself), will never be forgotten. Thank you over and over for making a hard hard hard moment in my world, occur with ease, comfort and GRACE.My family and I will never forget all that you did for BALTO (and us).P.S. When you walk into the main area of Legacy Pet Crematory, it is EXQUISIT. The ambiance is impeccable. From the open concept, the neat and comforting feeling, the colors, the memorial items on display-- EVERYTHING. You all are so appreciated, I want you to know that! Thank you so very much from the bottom of my heart all the way through--- again and again.--- Karissa Mohammed (Balto's Mom)The O'Reilly Funeral Home, Inc.
Denise K
Oh as soon as you walk into this place you get such a nice warm serene feeling. Staff is very friendly and sweet. I’m so happy to have chosen this place to help me and to take care of my baby.
Darlene
Legacy Pet Crematory is a very comforting solution to handle the passing of your beloved pet.They were very compassionate and caring. It certainly helped as we were heartbroken about the loss of our dog. Thank you so much for the way out private cremation was handled and the beautiful way we received our pet back to us.
Frank Ventimiglia
My experience was extraordinary. I can’t emphasize enough the utter compassion and humanity expressed in every area and detail of my cat’s cremation and celebration of life memories.The care, thoughtfulness and true compassion and peace I felt through the process was very heartfelt, heartwarming, sincere and simply calming.I highly recommend Legacy Pet Crematory.
terri genova
Wonderful. People of Legancy pet crematory were the kindest, compassionate, caring and very sympathetic . They explained everything for our needs at this very sad time. Will recommend them to everyone I know. Thank you !
Howard Resnick
So difficult to say goodbye to your loved one. Ann made the process very comforting. From the moment we walked through the door, to the care given when removing our puppy from the vehicle, to the comfort of being with him in their chapel we were made to feel like family. The process was explained in its entirety with no questions left unanswered.This was the hardest thing we could ever have imagined, and just wanted our puppy to be in a safe and clean environment.One day later we received a message that his remains were ready to be picked up. He is now in his home resting comfortably in his environment where he so loved to be.Lynx, we ❤️ you so much and are so grateful to have you home...
Angie Lippsett
The staff at Legacy was extremely compassionate. The place is actually beautiful inside and very calming. I only stayed in the front lobby but felt it was nicer than most funeral homes. Unfortunately our pets don't last forever and I still have another one at home but Legacy will be the place I call when that time comes.Thank you all for making this horrible experience as easy as possible.Angie L.
Christine Reina
The team at Legacy was compassionate, efficient, and made a very difficult time just a little easier for us. They treated our beloved dog Sylvia with the utmost care, and her remains were returned in a beautiful wooden box. Their kindness and professionalism were greatly appreciated during such a heartbreaking moment. We are truly grateful for their support.
Roseann Ullman
Legacy pet cremation is the place to go when you lose your beloved pet. I had my chocolate lab rescue privately cremated there in December 2023. Because he was about 100lbs, I was unable to transport him so legacy came to my home and picked him up. The young man was so compassionate and handled my fur baby with such care! Once at Legacy, they explained the process to me with so much care and love and compassion..so just recently, when my sister lost her beloved rescue cat, I went back to Legacy to have her privately cremated. Again, Ann, who is at the front desk when you arrive is the warmest person you could ever hope for when you are arranging the cremation of your pet. I have another rescue dog and cat, and when it’s time for them to travel over the rainbow bridge, I will once again put them in the care of Legacy…
Jacqueline Byrne
My world was turned upside down very unexpectedly and tragically Thursday night when I lost my fur baby in the middle of the night. I felt lost, upon calling my vet about cremation options I was essentially told they didn’t have time for me and it would “Inconvenience” them to bring my baby in. On a whim I called Legacy, a man answered promptly and as soon as he heard the crack in my voice his tone shifted to a heartfelt whisper offering his condolences and provided me with a quote over the phone. I was able to bring my baby in the same day, no appointment required. Upon going the woman at the counter offered the same gentle tone and helped guide me through the whole process. I felt cared for and really felt like I was able to trust them with my baby. I had a special request for the “paw print” as my baby was a Rat and I really wanted her tail impression, I was so beyond happy they were able to accommodate me. I couldn’t have asked for a better outcome from such a tragedy. I can’t thank the staff enough for guiding me when I was at my lowest and allowing me to bring my baby back home.
Linda
I recently dealt with the difficult and devastating time in life of losing my pet. I'm happy that Legacy Pet Crematory was there to support me through this process. Everything was very easy, professional, and I am truly comforted to know that my pet's remains were handled with dignity and care. Setting up an appointment was a simple process online. I transported my pet there myself and they provided help with him from the car (they can also help with transportation/pick-up as needed). The staff was so supportive. The cost was very reasonable. A tracking system provides email/text notifications that keep you informed of the process. The remains were delivered in a beautiful wooden box with a nameplate, and there were other very nice urns on display to choose from. Losing a lifelong companion was hard enough. I couldn't have asked for an easier process, and I'm truly thankful for the services that they provide.
James Leger
We lost our cat Wendy who was my Mother in Law's cat while she was alive and my wife's heart was broken. We contacted Legacy again because our 1st experience was fantastic a few years ago. The entire staff is kind, loving and understanding. You made the transition over "the rainbow bridge" easier for our whole family. We highly recommend you to everyone.
Lisa G.
My beloved dog received professional and dignified cremation here. The process was carefully arranged on their part to provide as much comfort as possible. I received my dogs cremains in a lovely rosewood box with an engraved brass plaque with her name for me to put on it. I would recommend Legacy Pet Crematory.
Robert Neider
The tough part of losing a pet is made so easy by using Legacy pet cremation. Never in my mind would I have thought that anyone other than me would understand what we were going through. The Staff was so helpful in explaining what would happen & expressed a true understanding we were looking for. Truly fantastic people there.Our boy has gone on to heaven, but thanks to Legacy we have his remains to always remember his life.Thank you all so much for your compassion.
Joseph Miraglia (JDMIRAGLIA)
I want to extend a heartfelt thank you to Rich, Karen, and Alex for their outstanding care and service in handling our pet's cremation. Their compassion, professionalism, and dedication made a difficult time much easier to bear. The facility is beautiful and well-maintained, providing a peaceful and dignified environment. The level of service they offer is truly remarkable, and it’s clear they genuinely care about the pets and families they serve. I highly recommend their services to anyone in need of pet cremation care. Thank you again for your amazing work!
Franny McGuire
When our sweet little sixteen year old cat died peacefully at home we looked for a place to have her cremated. We found the Legacy Pet Crematory and contacted them. After discussing our options we brought our little friend to them. They handled the matter with sensitivity quickly.
Lena Jarrett
I thank God for bringing me to your establishment. Very compassionate and caring people working there. I left my baby in good hands. Everything was done perfectly. I have a beautiful remembrance of my 15 year old cat Raven Simone. I could not recommend you enough to anyone that has lost their pet. Thank you Legacy Pet Crematory. 🙏🏽
Michelle Serra
From the minute I called Legacy I knew this was the place I would bring my beloved Fifi after she passed away in our home. The woman who handle everything for us at the front desk (sorry didn’t get her name ) was extremely caring and helpful with picking out what to put Fifi’s remains.They had beautiful displays of so many options. The place smelled amazing and was super clean as well as very welcoming considering what we were there for. We were happy that they do there cremation on premise unlike others I have researched. They had her ready within 2 days and she is now back with us. I highly recommend Legacy when your pets cross the rainbow bridge. They will be in good caring hands!! Thank you Legacy, appreciate you making a sad time easier!
SATORI THE BEAUTY BAR
I Called legacy in the middle of the night, they picked up the phone immediately. Very kind and made it easy to say goodbye to our fur baby.. Very clean office and welcoming. Legacy was Very fast when picking up our fur baby from our home, This ls Our first experience and would like toThank You for taking care of Maya…and making the process as easy as possible for something that was so unexpected.
Myrna Sandbrand
Thank you Legacy for helping us transition our dear cat who died suddenly Sunday night. Very professional. All the staff we encountered showed compassion every step of the way. PS Costs were competitive.
KL
I have to say when you are completely heart broken and you want people to take care of your fur baby with Dignity, Love, and Compassion .. Legacy Crematory is Top notch and the place to go!!! Anne who take care of everything for us was a complete Angel .. From treating us with Love and Compassion and our Beloved Pappa Cat with the same Love , Respect and Compassion!! As sad as my husband and I were and still am ,we felt good to know of beloved was being taken care of they way he deserves!! That peace they gave us was priceless and we will forever be greatful to Legacy! Thank You The Lombardo Family
Robert L.
From the moment I called to inquire of their services to the time I picked up my beautiful 170-pound Irish Wolfhounds ashes - compassion, understanding and kindness was felt from all members of this wonderful family-owned business. The interior is beautifully designed and sparkling clean. My dog had to be picked up from my house (due to size) and this too was completed respectfully and on time as scheduled. I would give Legacy Pet Crematory 10 stars if I could. Thank you for all you did to help during this difficult time of one losing a deeply loved pet. read less
An A.
There are no words to adequately express our gratitude for the incredible way Legacy handled everything for our beloved Yorkie (Sarge). From the moment we walked in to the day we came back to bring him home the entire staff was extremely caring and kind. It's never east to say goodbye to our fur babies. We will always be grateful for the support we received from Legacy.
Nicole Evans
My experience was a smooth one. Receptionist Ann was amazing and very compassionate. She made me feel safe and satisfied with my decision to cremate my Hannibal. Not only is the service amazing but the work is as well. I will always choose this company.
Asenneth Elsin
Thank you to the people who work at Legacy Pet Crematory!!!They made a very difficult & painful situation so much more bearable with their kindness and sympathy.It takes a very special person with a big heart to work there. I’m so grateful for you.-Ace
Jennifer Zaragoza
Legacy is so compassionate during such a delicate and vulnerable time. My precious Yuki passed away at home sometime after midnight on Saturday. Everywhere was closed on Sundays, but not Legacy. I called and left a message but didn’t hear back. I’m not sure what happened there, maybe I wasn’t clear with my number as I was distraught. My dog did just die and unlike my last pet there was no vet handling things. But my partner called for me an hour or so later and was able to reach them. The man on the phone was kind and gave his condolences as we made the arrangements.When Chris arrived to pick up Yuki, I was taken back by the kindness he showed us during this vulnerable, heartbreaking time. He gave us time to say goodbye and asked if we wanted anything back. I had no idea… My baby got to go with her bed we placed her in, favorite blanket, prayer beads, our parting treats and favorite toy. They made sure we received her harness. It was beautiful to see Chris carry her out while she was still in her bed. He was so caring.I want to note that I called back several times to make changes or add things, such as for the name plate to include my dog’s last name and adding one of my dog’s toys to the cremation.. I know I was all over the place… I was and still am quite a wreck and like I said the vet handled my last pet. I’m blown away by Legacy’s patience during my grieving.. it means everything, I’ll never forget.When it came time to pick her up, the kind woman at the desk was also patient with my mother and I as we decided on smaller urns so we could each have one. They even put the ashes in the vessels for you, including the necklace! I had one for my dog Faline who passed in 2012 but we had to do it ourselves back then as I had ordered it online and honestly it added to the trauma.. I had such a bad experience with her in more ways than one, including the cremation. I wish she had received this care and it was cathartic for my Yuki to be treated with dignity. The fact they took the burden off us so we could have the necklace.. I’m so happy.My only complaint is I wish they advertised irreplaceable keepsakes better on their website.. they do paw prints with ink on paper and clay. It’s quite possible I missed it with all the emotions happening though! My vet tech friend reminded me to ask about them thankfully. I ask that maybe in their phone calls, they ask if the owner/caller would like paw prints, nose prints, or fur clippings. But anyhow! The paw prints are on a nice quality paper and sealed in an envelope with a striking gold paw emblem as the insignia sticker. The clay paw print comes with a stand to display. My baby had long nails so it’s cute to see it make it to the clay and ink prints.Thank you so much Legacy. You took care of my baby for us and helped me feel at peace with my sudden loss. So happy to have her home. I’ll recommend you to Yuki’s vet and every pet owner I know.Note: The name plate isn’t on yet as we are still thinking of where to place it. Nothing is wrong with it.
Maggie Lennon
An exceptional experience from these caring people. My dog passed on a weekend and they promptly came to get her and handled everything with dignity and grace. I wouldn’t hesitate to use them again for this most heartbreaking thing.
Hailey Mariana
I unfortunately, I’ve had to use the crematory three times this year as I’ve experienced a lot of pet loss. I was always treated with dignity and respect, regardless of how upset I was about my situation and I really appreciate that because grief is really hard.Most of staff does a really good job of being sympathetic and offering their condolences. Beautiful selection of urns and keepsakes for your furry companion.The One complaint I can make is that they wanted $200 from me to view my cat being cremated when I already paid over 200 just to have him privately cremated and the price for that isn’t listed anywhere on the site. I was under the impression it was included since i already paid for a private cremation. Kinda just feels like robbery considering death is already so expensive. I just don’t understand why I have to pay to watch my sweet boy move on to the next stage when I already paid for the service.
Anna Banana
They are so sweet & kind.For the way they Handel my pets.The presentation of the viewing.The sweet way the gentleman bow their heads before they put my baby in to be cremated. The beautiful viewing room.All the beautiful urns, if you choose one, if not, they do place your beloved in a beautiful wooden box. Along with etched name tag. I find it to be a beautiful touch, better than 10 bucks the other crematories give you..Out of all the welcoming people, there, that sympathizes with your loss. Is the beautiful woman behind the counter. She is the sweetest, kindest person..I think everyone there. For the kind words, kind matters, and just being wonderful people.Thank you so much for taking such good care of my loved ones.Anna Dawson ❤️❤️❤️❤️
daniel uranowski
When my 17 year old Bichon Peanut passed away last week. I needed the comfort and security knowing his body would be handled with care and that the cremation process would be transparent. I had researched Legacy Pet prior to Peanut's passing so when the time came I was ready. I appreciate that they were able to clearly explain everything on the phone, they sent a driver shortly after Peanut had passed. My wife then decided she wanted to view the cremation and upgrade the urn, both things were were able to easily add to our package. From pickup to getting his ashes back, the process was smooth and we felt he was safe. I should also mention that their location was bright, modern and didn't feel like a human funeral home. Cremation is also on site, which is important. I would recommend Legacy to anyone in the area researching next steps for their pet's journey.
Marisa Rine
Legacy really made this very difficult time easier. They were so caring. The facility is beautiful. We had a private viewing and an individual cremation. Thank you for the care and respect you gave our little Sandy. I highly recommend this place.
Aida Cekic
We lost our beloved cat Lizette recently and my son found this incredible place for her cremation. They also have the most beautiful urns as well as all kinds of beautiful necklaces to choose from. Thank you for taking such good care of our beloved Lizette and our entire family in our greatest time of need.
Paul Toscano
I have used Legacy multiple times for my dog and cats and they have been unbelievably kind and compassionate. They are truly first class and have the best price. They really take great care with your pet during a very sad time. Thank you Legacy.
Carlos Laines
The staff treated me with the outmost respect and compassion. The service was friendly and high quality. I lived the wide range or products to remember your pet. Overall, my experience was very positive. I would highly recommend Legacy Pet Crematory.
Jenny Loud
I can’t say enough about legacy they are very professional. They care about the person and the pet. Both of my dogs passed away and they cremated both of them beautiful boxes and very fast. I would recommend them highly.
Alex Goldberg
Amazing experience. Had 2 dogs pass at very similar times and Legacy made the sad time very easy and stress free. 100% recommend to anyone.
Ryan Talley
From the first initial phone call to the pick up of my dog's remains they were very compassionate,comforting, and caring. During this difficult time if you find yourself in my position needing to find the right place to schedule your pets final resting place look no further. Thank you again Legacy Pet Crematory for all you did for me and my Family during this difficult time.
Kat Starr
I'm not sure what I expected when I went to a "pet crematory" for my beloved pet. I have to say everything exceeded my expectations. The layout was beautiful, the staff was friendly, supportive and helpful. They laid out my options carefully, listened to my stories, had coffee for patrons, and offered a sympathetic ear. If anyone is looking for cremation as an option I recommend this place and would give more than 5 stars if I could. My experience was wonderful in what was a difficult time. Thank you for all your help
G L
Of course l hated to have to use them, as it meant my beloved little guy passed. But they were absolutely wonderful. He passed suddenly on the Saturday night before the super bowl right after a snow storm. l called at 330 am. They got back to me by 4:15 am and came to pick him up early in the morning. They were exceedingly compassionate and understanding of our grief. They did everything they said they would and treated my Koda with dignity and respect.
Traci Everett
We couldn't be more pleased with the service we received from Legacy. From our initial phone call to final pick up, every person we interacted with was kind, professional, and sympathetic. Losing our dog was incredibly difficult but Legacy did the best they could to lessen our pain, or at least to acknowledge and be with us in the pain.
Patricia Kosior
I was so very Grateful for your compassion and consideration for myself and my lovely Carly!I appreciate the Staff and the Beautiful and thoughtful facility that you created.
Angel Castillo
Legacy pet is amazing. The staff was very helpful from the moment I called them. Our family lost our rabbit Thumper and they handled everything with such care and love. It was our families second loss within a month and the love we felt from them was amazing and we are thankful. The care that was taken in all the steps, including the Angel Paw tracking. Very thoughtful and appreciated for the way our baby was taken care of at the end of their journey. ❤
Lorraine Petrone
On November 29th my fur baby passed away. Her name was Molly and she was 18 1/2 years old. She was the prettiest gray cat. I called Legacy Pet as soon as she passed and spoke to Christine who was so compassionate and made a very difficult time much easier. I wasn't able to get to their office before closing and she offered to have Chris come to my home to pick Molly up and I was so grateful. I had dealt with Chris 3 years ago when Molly's brother passed and he was absolutely wonderful. I highly recommend Legacy Pet. Christine and Chris are both a total asset to Legacy Pet with their love and compassion they give to all Fur Babies. From the bottom of my heart....THANK YOU
Franky Lap
They provided a great service. They had our baby back to us 2 days after she left us. We were given a beautiful box with a window slot for a picture and a certificate guaranteeing that our girl was cremated privately. I was overcome with emotions entering to pick her up and was met with sympathy and great service. I recommend them to anyone who loves their pet and wants them to be handled the right and professional way.
Tee T
If you are looking to honor your pet in a very special way this is the place!!! The staff was incredible and the way they respect your pet and treat them with care is unbelievable!! Our Atticus was treated like the king of kings he was here. Thank you Legacy for making this happen for us in such a peaceful and beautiful environment for our family. We cannot thank you enough!!
Danielle Juarez
My dog recently passed away. While researching a place for cremation for my beloved pet I came across Legacy pet crematory. Through the initial phone call to inquire about the process and pricing I could feel the empathy in the secretaries voice. She answered all my questions and concerns. The facility is very clean. The ambiance was very nice. She offered me the opportunity to sit in the chapel with my dog which I thought was nice. Overall, I would recommend this facility.
Nicolette Perrone
My Lola passed away yesterday and we were recommended here by a friend. I would recommend this place to anyone who has to go through a similar situation. Rich and his family were able to help my family and I keep the memory of our dog alive. They were very accommodating to our needs and the process was nice and quick.
Billy Lang
Just a note to let you know that the folks at Legacy Pet Cremetory were so sincere and sensitive to our feelings in our time of grief over the passing of our pet.I highly recommend Legacy Cremetory if you are in need of a helping hand in getting thru a difficult time of losing a loved pet.Thanks againBilly and Valerie
Matt Gilbert
The staff was very compassionate for the loss of my daughter’s little pet. The process was smooth and hassle free. Our beloved Buzz was treated with dignity and kindness.
Paige DeAguiar
The most kind,caring, and compassionate group. From the moment we had called to going through the whole process, we had felt like we had brought our pet to the right place. I felt so at ease and that these people were doing what was right for us and our dog. We will continue to use Legacy and put our trust in them.
robert bergstrom
This is one of the sad estate and Anne at the front desk made it extremely comfortable for me my peanut was everything to me and you people took such great care of him and returned her within 48 hours which by the way was the longest she had ever been away from me again I think Ann and the rest of your group
JOYCE REIBEL
We were devastated to lose our best friend!😪😪 We went elsewhere when we lost ourformer dog but weren’t happy with the callous attitudes of the employees there. This time we chose Legacy Pet Crematory in West Babylon. The friendly, caring, & helpful people at that facility made the day more tolerable. We were given a private room to stay in & held our baby in our arms before the cremation. We were told to take as long as we needed before saying our final goodbye. The surroundings were clean & comfortable & that helped to comfort us also while dealing with such a terrible loss. We just cannot say enough about those wonderful people!!
Cathy Maystrik
Such a beautiful calming environment to enter with such sadness and then the compassion I was greeted by Richard made me be be able discussed my wishes. Now we have our Teddy back with us to remember the years of love we shared.
Richard Gildein
Legacy is a loving and caring place. I'm so grateful our dear cat Felix was taken care of by this s wonderful staff. He was returned to us and is now with us in our hearts and minds. Thank you again Legacy for making this difficult time and bit more comfortable.
William Bohnemann
We lost our cat of 16 years old. She past peacefully at our home and we needed to find a crematory,we were so blessed to find Legacy! From the moment we entered we were immediately at ease and were treated with such kindness and compassion we will always remember that and will recommend them to anyone in that situation.Thank you again for taking such care of our Jilly.❤️
Ish Chowdhury
The reception lady was very polite and sympathetic. I also liked the way people in charge of bringing in the body for viewing and cremating it. They deserve appreciation for being respectful to our loved pets.
Angie Lippsett
The staff at Legacy was extremely compassionate. The place is actually beautiful inside and very calming. I only stayed in the front lobby but felt it was nicer than most funeral homes. Unfortunately our pets don't last forever and I still have another one at home but Legacy will be the place I call when that time comes.Thank you all for making this horrible experience as easy as possible.Angie L.
Christine Reina
The team at Legacy was compassionate, efficient, and made a very difficult time just a little easier for us. They treated our beloved dog Sylvia with the utmost care, and her remains were returned in a beautiful wooden box. Their kindness and professionalism were greatly appreciated during such a heartbreaking moment. We are truly grateful for their support.
Roseann Ullman
Legacy pet cremation is the place to go when you lose your beloved pet. I had my chocolate lab rescue privately cremated there in December 2023. Because he was about 100lbs, I was unable to transport him so legacy came to my home and picked him up. The young man was so compassionate and handled my fur baby with such care! Once at Legacy, they explained the process to me with so much care and love and compassion..so just recently, when my sister lost her beloved rescue cat, I went back to Legacy to have her privately cremated. Again, Ann, who is at the front desk when you arrive is the warmest person you could ever hope for when you are arranging the cremation of your pet. I have another rescue dog and cat, and when it’s time for them to travel over the rainbow bridge, I will once again put them in the care of Legacy…
Jacqueline Byrne
My world was turned upside down very unexpectedly and tragically Thursday night when I lost my fur baby in the middle of the night. I felt lost, upon calling my vet about cremation options I was essentially told they didn’t have time for me and it would “Inconvenience” them to bring my baby in. On a whim I called Legacy, a man answered promptly and as soon as he heard the crack in my voice his tone shifted to a heartfelt whisper offering his condolences and provided me with a quote over the phone. I was able to bring my baby in the same day, no appointment required. Upon going the woman at the counter offered the same gentle tone and helped guide me through the whole process. I felt cared for and really felt like I was able to trust them with my baby. I had a special request for the “paw print” as my baby was a Rat and I really wanted her tail impression, I was so beyond happy they were able to accommodate me. I couldn’t have asked for a better outcome from such a tragedy. I can’t thank the staff enough for guiding me when I was at my lowest and allowing me to bring my baby back home.
Linda
I recently dealt with the difficult and devastating time in life of losing my pet. I'm happy that Legacy Pet Crematory was there to support me through this process. Everything was very easy, professional, and I am truly comforted to know that my pet's remains were handled with dignity and care. Setting up an appointment was a simple process online. I transported my pet there myself and they provided help with him from the car (they can also help with transportation/pick-up as needed). The staff was so supportive. The cost was very reasonable. A tracking system provides email/text notifications that keep you informed of the process. The remains were delivered in a beautiful wooden box with a nameplate, and there were other very nice urns on display to choose from. Losing a lifelong companion was hard enough. I couldn't have asked for an easier process, and I'm truly thankful for the services that they provide.
James Leger
We lost our cat Wendy who was my Mother in Law's cat while she was alive and my wife's heart was broken. We contacted Legacy again because our 1st experience was fantastic a few years ago. The entire staff is kind, loving and understanding. You made the transition over "the rainbow bridge" easier for our whole family. We highly recommend you to everyone.
Lisa G.
My beloved dog received professional and dignified cremation here. The process was carefully arranged on their part to provide as much comfort as possible. I received my dogs cremains in a lovely rosewood box with an engraved brass plaque with her name for me to put on it. I would recommend Legacy Pet Crematory.
Robert Neider
The tough part of losing a pet is made so easy by using Legacy pet cremation. Never in my mind would I have thought that anyone other than me would understand what we were going through. The Staff was so helpful in explaining what would happen & expressed a true understanding we were looking for. Truly fantastic people there.Our boy has gone on to heaven, but thanks to Legacy we have his remains to always remember his life.Thank you all so much for your compassion.
Joseph Miraglia (JDMIRAGLIA)
I want to extend a heartfelt thank you to Rich, Karen, and Alex for their outstanding care and service in handling our pet's cremation. Their compassion, professionalism, and dedication made a difficult time much easier to bear. The facility is beautiful and well-maintained, providing a peaceful and dignified environment. The level of service they offer is truly remarkable, and it’s clear they genuinely care about the pets and families they serve. I highly recommend their services to anyone in need of pet cremation care. Thank you again for your amazing work!
Franny McGuire
When our sweet little sixteen year old cat died peacefully at home we looked for a place to have her cremated. We found the Legacy Pet Crematory and contacted them. After discussing our options we brought our little friend to them. They handled the matter with sensitivity quickly.
Michael OBrien
I highly recommend Legacy Pet Crematory for your pets in time of grief. They were compassionate, extremely caring, professional and handled our dog with the respect expected. The viewing rooms and building were clean and immaculate and the staff provided us with all the time we needed to say goodbye to our beloved dog. Honestly, Legacy is the only place I would bring a pet in time of need. Extremely Professional.
Mary Kull
I was devastated when my cat passed. I had thought finding a financially reasonable crematory would have been simpler than it was. A friend told me to call Legacy. Two days later, I was able to pick up my sweeties ashes. The venue is modern, clean, locally situated and the staff is kind. The unfortunate day you pet passes, Legacy will help you with you final decision.
Yolanda Tillman
Under the circumstances, I’d like to express my appreciation for all that was done for my fur baby cutie all within a timely manner. Everyone was very helpful and I would let all my friends and family know to use legacy. Thank you so much.
Edwin Fu
Everyone was very kind and professional. The staff was flexible with our experience when we had to switch the day of our private cremation. This extended from the phone staff to front desk and numerous occasions with the service team in the back.Couldn’t have made a better decision to send off our Truffle for the final time.Pro Tip: they are at West Babylon so make sure you don’t end up at the old location!
Stacey Arbour
Legacy Crematory was so compassionate at such a difficult time for me. The staff was so professional, yet caring & friendly at the same time. They contacted me to let me know that my Hershey was ready to be picked up and was so kind in every way possible. I highly recommend them when it’s time for your pets passing.
hybrid 311
I called them shortly after I lost my dog due to congestive heart failure. The woman on the phone made everything so simple. They sent Eric to pick up my dog, he was there in an hour. 2 days later they sent me a message saying Brutus was ready to be pick ed up. Anyone who has lost a pet knows that in the time of mourning the last thing you want to do is make arrangements for your dog to be cremated. I am very happy with there service
Gabriela Bellido
I helped my cousin setting up the appointment for his fur baby, he wasnt in the right stage to deal with it, and Legacy Pet Crematory was just an easy process during a very painful one. Customer Service was so kind and compassionate. I will recommend them to anyone . Rip Blue
Magdalena Sokolowska
Very kind and compassionate people. From the front desk through the whole process they made us feel at ease and honored our friends beloved pet during a difficult time. Thank you
Jeanette Figueroa
Our sweet Gabana health was failing & we had to make the difficult decision to put her to sleep. We brought our sweet girl to Legacy to cremate her. The staff Richard, Robin & Chris were so understanding, kind & professional. On the day of cremation they led us to a room where our sweet Gabana was laid out on her favorite blanket with her resting on a pillow & her favorite toy tucked in her paws. They gave us time to sit with her & say our last goodbye. They treated her with such gentle care that day It’s so hard to let go of a pet & they just put our minds at ease. Thank you so much Richard, Robin & Chris for your excellent customer service & kind hearts.The Figueroa Family
dawn Bitetto
Thank you oh so much , we greatly appreciate your service, kindness, compassion, love and support . Your attention to detail went above and beyond for our precious Skybaby. We highly recommend your service , thank you . Ann at front Desk is empathetic, compassionate, caring , we thank you Ann . THANK YOU 🩵🐾🩵🐾
Maggie Lennon
An exceptional experience from these caring people. My dog passed on a weekend and they promptly came to get her and handled everything with dignity and grace. I wouldn’t hesitate to use them again for this most heartbreaking thing.
Hailey Mariana
I unfortunately, I’ve had to use the crematory three times this year as I’ve experienced a lot of pet loss. I was always treated with dignity and respect, regardless of how upset I was about my situation and I really appreciate that because grief is really hard.Most of staff does a really good job of being sympathetic and offering their condolences. Beautiful selection of urns and keepsakes for your furry companion.The One complaint I can make is that they wanted $200 from me to view my cat being cremated when I already paid over 200 just to have him privately cremated and the price for that isn’t listed anywhere on the site. I was under the impression it was included since i already paid for a private cremation. Kinda just feels like robbery considering death is already so expensive. I just don’t understand why I have to pay to watch my sweet boy move on to the next stage when I already paid for the service.
Anna Banana
They are so sweet & kind.For the way they Handel my pets.The presentation of the viewing.The sweet way the gentleman bow their heads before they put my baby in to be cremated. The beautiful viewing room.All the beautiful urns, if you choose one, if not, they do place your beloved in a beautiful wooden box. Along with etched name tag. I find it to be a beautiful touch, better than 10 bucks the other crematories give you..Out of all the welcoming people, there, that sympathizes with your loss. Is the beautiful woman behind the counter. She is the sweetest, kindest person..I think everyone there. For the kind words, kind matters, and just being wonderful people.Thank you so much for taking such good care of my loved ones.Anna Dawson ❤️❤️❤️❤️
daniel uranowski
When my 17 year old Bichon Peanut passed away last week. I needed the comfort and security knowing his body would be handled with care and that the cremation process would be transparent. I had researched Legacy Pet prior to Peanut's passing so when the time came I was ready. I appreciate that they were able to clearly explain everything on the phone, they sent a driver shortly after Peanut had passed. My wife then decided she wanted to view the cremation and upgrade the urn, both things were were able to easily add to our package. From pickup to getting his ashes back, the process was smooth and we felt he was safe. I should also mention that their location was bright, modern and didn't feel like a human funeral home. Cremation is also on site, which is important. I would recommend Legacy to anyone in the area researching next steps for their pet's journey.
Marisa Rine
Legacy really made this very difficult time easier. They were so caring. The facility is beautiful. We had a private viewing and an individual cremation. Thank you for the care and respect you gave our little Sandy. I highly recommend this place.
Aida Cekic
We lost our beloved cat Lizette recently and my son found this incredible place for her cremation. They also have the most beautiful urns as well as all kinds of beautiful necklaces to choose from. Thank you for taking such good care of our beloved Lizette and our entire family in our greatest time of need.
Paul Toscano
I have used Legacy multiple times for my dog and cats and they have been unbelievably kind and compassionate. They are truly first class and have the best price. They really take great care with your pet during a very sad time. Thank you Legacy.
Carlos Laines
The staff treated me with the outmost respect and compassion. The service was friendly and high quality. I lived the wide range or products to remember your pet. Overall, my experience was very positive. I would highly recommend Legacy Pet Crematory.
Jenny Loud
I can’t say enough about legacy they are very professional. They care about the person and the pet. Both of my dogs passed away and they cremated both of them beautiful boxes and very fast. I would recommend them highly.
Alex Goldberg
Amazing experience. Had 2 dogs pass at very similar times and Legacy made the sad time very easy and stress free. 100% recommend to anyone.
Jason P
The team at Legacy were so caring and compassionate during such a heartbreaking time. Sofia was exceptionally warm and thoughtful. She really helped put me at ease right from the beginning. It was my first time using Legacy after having used another crematorium for my other furry family members but I heard they started to lose that “personal touch” after a change in ownership. In fact, when I called that place first, I never even got a live person and I was just put into an automated system waiting for someone to pick me up out of a queue. That’s when I tried Legacy based on the favorable reviews and pictures of the facility online. Sofia answered the phone right away and in our brief conversation, I knew it was the right place for me and my little baby girl just by the way she spoke and genuinely recognized how painfully difficult and sensitive of a time it was. The gentleman that assisted me when it was time to prepare to say goodbye were also so patient and thoughtful. I will treasure everything they provided and how they did it. I thank all of them for their genuine kindness which will never be forgotten.
Bruce Moss
Such a kind and caring staff. They picked up our boy on a Sunday morning. We had him back by Wednesday in a beautiful wooden box with custom name plate. Never went through this before and they were great. We have 3 more at home and wouldn’t go anywhere else when that terrible day comes again.
info MyElder
I called them last weekend from another state as my beloved dog, Chacha passed away while I was away. A lovely, compassionate woman responded immediately and sent someone to pick her up. The whole process was smooth and professional. Highly recommend!
Mauricio Rivera
Very comforting environment!!... Place was very nice, staff treated our pet with care and grace . They gave us the peace we needed in a very sensitive time for ur family ... thanks Legacy!The Rivera family.
Dennis Chuang
It was the darkest moment of our lives when our beloved Qmii passed away. Anne from Legacy was an angel to us during that period and guided us through the process as we bid final respect/farewell to Qmii. All the staff there showed so much empathy and caring for us during that final moment. We are truly appreciated for Anne & Legacy. Thank you.
Tara Messina
The staff was very helpful and showed compassion during our time of grief. We received our pet’s remains quickly and take comfort in knowing that Ava was well cared for during the last part of her journey.
Manesh M
I highly recommend Legacy Pet Crematory. Their staff were very helpful, understanding and friendly during our very difficult and sad time. They promptly took care of Franky 's services. We appreciate them immensely.
Diane Tabak
There aren’t enough stars to praise Legacy. I called them in the early hours of the morning. Rich was so kind and compassionate during our phone conversation. My little pup was picked up as soon as the staff reported to work. The sweet man who took her was kind and reassuring and let me say goodbye as he held her in his arms. She was ready for pickup as promised. They made such a difference during this heartbreaking and overwhelming time. Thank you Legacy.
Sherry Bishop
Christine the receptionist was very compassionate , personal and professional. Beautiful showroom with a large selection of urns. My sweet pups ashes were returned to me within 2 days.
Marie Germano
My beautiful Yorkie Ani suddenly past away and my heart was broken. With theHelp of Ann and the staff of Legacy Pet Crematory Ani was treated withDignity and Love in a beautiful environment.I would highly recommend Legacy for anyoneThat has lost there beloved pet..MTG
Nicolette Perrone
My Lola passed away yesterday and we were recommended here by a friend. I would recommend this place to anyone who has to go through a similar situation. Rich and his family were able to help my family and I keep the memory of our dog alive. They were very accommodating to our needs and the process was nice and quick.
Billy Lang
Just a note to let you know that the folks at Legacy Pet Cremetory were so sincere and sensitive to our feelings in our time of grief over the passing of our pet.I highly recommend Legacy Cremetory if you are in need of a helping hand in getting thru a difficult time of losing a loved pet.Thanks againBilly and Valerie
Matt Gilbert
The staff was very compassionate for the loss of my daughter’s little pet. The process was smooth and hassle free. Our beloved Buzz was treated with dignity and kindness.
Paige DeAguiar
The most kind,caring, and compassionate group. From the moment we had called to going through the whole process, we had felt like we had brought our pet to the right place. I felt so at ease and that these people were doing what was right for us and our dog. We will continue to use Legacy and put our trust in them.
robert bergstrom
This is one of the sad estate and Anne at the front desk made it extremely comfortable for me my peanut was everything to me and you people took such great care of him and returned her within 48 hours which by the way was the longest she had ever been away from me again I think Ann and the rest of your group
JOYCE REIBEL
We were devastated to lose our best friend!😪😪 We went elsewhere when we lost ourformer dog but weren’t happy with the callous attitudes of the employees there. This time we chose Legacy Pet Crematory in West Babylon. The friendly, caring, & helpful people at that facility made the day more tolerable. We were given a private room to stay in & held our baby in our arms before the cremation. We were told to take as long as we needed before saying our final goodbye. The surroundings were clean & comfortable & that helped to comfort us also while dealing with such a terrible loss. We just cannot say enough about those wonderful people!!
Cathy Maystrik
Such a beautiful calming environment to enter with such sadness and then the compassion I was greeted by Richard made me be be able discussed my wishes. Now we have our Teddy back with us to remember the years of love we shared.
Richard Gildein
Legacy is a loving and caring place. I'm so grateful our dear cat Felix was taken care of by this s wonderful staff. He was returned to us and is now with us in our hearts and minds. Thank you again Legacy for making this difficult time and bit more comfortable.
William Bohnemann
We lost our cat of 16 years old. She past peacefully at our home and we needed to find a crematory,we were so blessed to find Legacy! From the moment we entered we were immediately at ease and were treated with such kindness and compassion we will always remember that and will recommend them to anyone in that situation.Thank you again for taking such care of our Jilly.❤️
Ish Chowdhury
The reception lady was very polite and sympathetic. I also liked the way people in charge of bringing in the body for viewing and cremating it. They deserve appreciation for being respectful to our loved pets.
Pat Viola
My name is Janice and I just had an experience losing my dear cat that I've had for many many years I lost her Thanksgiving morning we called Legacy pet Crematory and they answered very compassion he told us to bring her down the next morning and someone will take care of us that's exactly what we did and let me tell you the experience that I've had was nothing like any other they made you feel so warmth welcome like you were part of their family they explained to us everything step by step what they were going to do and made me feel very comfortable and at ease knowing my pet was somewhere and being treated so respectful I have nothing but nice things to say about the staff the way they handled themselves along with handling us was way and Beyond when my cat was ready they called and said take your time and you can pick her up whenever you would like I thought that was so nice of them still making me feel them taking care of my animal and making my mind at ease knowing she was well taken care of from the minute I left her there until the minute I picked her up so if anybody wants to review let me tell you I would recommend them to everyone they did such a lovely job in returning her with a beautiful saying and card that was so heartwarming so when the time for your pet to reach the other side of the rainbow please don't hesitate call Legacy pet cremation and they will take care of you way and Beyond and you will feel peace of mind thank you
Jessica Metas
They were very nice and polite. I really enjoyed the fact that they were honest and upfront and very accommodating. They had a very nice selection of urns for your pets and they also have jewelry as well. They can do A paw print for extra money. You can either get an ink print or a Mold
Erica
The experience is gentle and seemingly compassionate. But the first time I had my cat, Goldie, cremated here, it took three days to get him back, which I can only hope I have my baby, Goldie in the urn and not a mixed bunch when I asked for a private cremation, seeing that it took sooo long. However, the second time I lost my baby, Jack, it only took a few hours before he was returned to me; however I appreciate their affordable rates and compassionate nature.
Krista Testani
I lost my 10 yr old puppy 125 pound pitty mush)Tuesday morning. He passed away at home after being really sick and in the hospital I was so upset. My husband just left and I was so alone so I called Legacy Pet Crematorium and the guy Richie was so nice so sweet with me and took down all my information and had 2 two really nice gentlemen come out as soon as they could to pick up my buddy and they did it right away. They called me the next day and said he was ready to be picked up. The lady that answered the phone was so Nice and Consoling Like she could feel my pain and made me feel so much better knowing he was in good hands. I went to pick him up today. Place was beautiful and he was in a beautiful box with a little name tag. Ty to everyone at Legacy Pet Crematorium 🙏❤️
TheZombie410
Treated me and my Lila with caring and respect in my time of pain, beautiful presentation of her ashes in a beautiful box with name plate and extras
Rugrat
I will be recommending you guys all over. Staff was very nice and respectful made the whole transition easy. I love the box that I received back, now I can remember my bearded dragon for a lifetime THANK YOU !
Ron Rispoli
Staff very compassionate during this difficult time. Crematory environment is very peaceful and clean. They made us feel confident that our beloved pet would be well taken care of. Her remains were returned promptly.
Deborah Mastrandrea
My fur baby was treated with more respect than I can remember about my relatives that have gone in the past. I am an extreme animal lover and do have other animals so I will never use any other place again. They are amazing!!!!!!
Brian Chiusano
I would like to share my experience with legacy, as a very picky person as i am and wanted the best services for my best friend, I can assure you that legacy provided us with the must sensitive and supportive service, hands-down! Great staff and beautiful lounge and private room to spend time to say goodbye . Highly recommend! You won’t be disappointed.
MC Hall
Incredibly respectful and comforting throughout the process. We are so grateful for the caring professionals at legacy. They provided great comfort to us during this trying time.
Michael OBrien
I highly recommend Legacy Pet Crematory for your pets in time of grief. They were compassionate, extremely caring, professional and handled our dog with the respect expected. The viewing rooms and building were clean and immaculate and the staff provided us with all the time we needed to say goodbye to our beloved dog. Honestly, Legacy is the only place I would bring a pet in time of need. Extremely Professional.
Mary Kull
I was devastated when my cat passed. I had thought finding a financially reasonable crematory would have been simpler than it was. A friend told me to call Legacy. Two days later, I was able to pick up my sweeties ashes. The venue is modern, clean, locally situated and the staff is kind. The unfortunate day you pet passes, Legacy will help you with you final decision.
Yolanda Tillman
Under the circumstances, I’d like to express my appreciation for all that was done for my fur baby cutie all within a timely manner. Everyone was very helpful and I would let all my friends and family know to use legacy. Thank you so much.
Edwin Fu
Everyone was very kind and professional. The staff was flexible with our experience when we had to switch the day of our private cremation. This extended from the phone staff to front desk and numerous occasions with the service team in the back.Couldn’t have made a better decision to send off our Truffle for the final time.Pro Tip: they are at West Babylon so make sure you don’t end up at the old location!
Stacey Arbour
Legacy Crematory was so compassionate at such a difficult time for me. The staff was so professional, yet caring & friendly at the same time. They contacted me to let me know that my Hershey was ready to be picked up and was so kind in every way possible. I highly recommend them when it’s time for your pets passing.
hybrid 311
I called them shortly after I lost my dog due to congestive heart failure. The woman on the phone made everything so simple. They sent Eric to pick up my dog, he was there in an hour. 2 days later they sent me a message saying Brutus was ready to be pick ed up. Anyone who has lost a pet knows that in the time of mourning the last thing you want to do is make arrangements for your dog to be cremated. I am very happy with there service
Gabriela Bellido
I helped my cousin setting up the appointment for his fur baby, he wasnt in the right stage to deal with it, and Legacy Pet Crematory was just an easy process during a very painful one. Customer Service was so kind and compassionate. I will recommend them to anyone . Rip Blue
Magdalena Sokolowska
Very kind and compassionate people. From the front desk through the whole process they made us feel at ease and honored our friends beloved pet during a difficult time. Thank you
Jeanette Figueroa
Our sweet Gabana health was failing & we had to make the difficult decision to put her to sleep. We brought our sweet girl to Legacy to cremate her. The staff Richard, Robin & Chris were so understanding, kind & professional. On the day of cremation they led us to a room where our sweet Gabana was laid out on her favorite blanket with her resting on a pillow & her favorite toy tucked in her paws. They gave us time to sit with her & say our last goodbye. They treated her with such gentle care that day It’s so hard to let go of a pet & they just put our minds at ease. Thank you so much Richard, Robin & Chris for your excellent customer service & kind hearts.The Figueroa Family
dawn Bitetto
Thank you oh so much , we greatly appreciate your service, kindness, compassion, love and support . Your attention to detail went above and beyond for our precious Skybaby. We highly recommend your service , thank you . Ann at front Desk is empathetic, compassionate, caring , we thank you Ann . THANK YOU 🩵🐾🩵🐾
julia Colace
The employees I came in contact with at Legacy , from the kindest person at the front desk to the gentleman who assisted with my beloved Chloe , many many thanks , I felt she was respected and cared for . Thank you it was very peaceful . Jules
Michael Fox
This facility is amazing they took such good care of our Bugz.. There filled with compassion and love!!
Glen K
Thank you so much to Legacy for their compassionate approach to handling my daughter’s loss of her beloved pet. (A leopard gecko named Todd). I highly recommend their services to anyone in need of final arrangements for their beloved pets.
Dee DePietro
Everyone at Legacy is so helpful and compassionate.Our pets are family, and we are so grateful for their help in guiding us through a painful experience. I would recommend Legacy to everyone making final arrangements for their pet.
charlie bambino
The care and respect that was given us and our pet was over and above any expectations. We are so appreciative of your kindness. The cost of your services were more than fair.
Rick Ray
Wonderful place to bring your beloved pet to be cremated and receive them back in a beautiful wooden box with nameplate and certificate of cremation. They even give u a beautiful seeded flower heart to plant in your pets honor.
Alex Lee
Gillian, our 14.5 year old German shepherd departed us sadly this past Monday night at 10:30 PM. When we had discovered that she had peacefully passed in her sleep, we were filled with sadness and anxiety since this was the first time going through this unfortunate experience.We called Legacy and they gave our family the reassurance we needed in a time of distraught. Within an hour, Chris arrived at our home and made sure to give our family enough time and space necessary. He answered any questions we had and made the step clear and easy to follow. Most importantly, he handled Gillian with the care and respect that put our family at ease.The cremation process took a couple days, and during those days we were able to track where Gillian is in the process using the tracker on their website. When picked up Gillian at the Legacy Pet Crematory location, the lobby had a calming, quiet, and clean atmosphere.The emotional ordeal to bring closure to the lost of a beloved family member was made as pain free as possible with the experience that Legacy provided. I highly recommend them based on the experiences we had. Thank you!
G S
Respectful, compassionate and efficient. From start to finish made a devastating situation with my Sally girl passing away in her sleep a little less sad and all-consuming! Thank you for taking good care of my final wishes and returning Sally with the utmost care!
Robert Lagomarsini
What a great job the staff does showing compassion and empathy and not the fake kind . They were accommodating from the phone call to picking up our molly. Thank you, guys, for making this tough time as smooth as possible. You help a lot of families.
Chelsea Iacono
Very beautiful atmosphere. Very empathetic staff. Definitely was the right choice to bring my little Chaos to. Definitely my new go to place for end of life arrangements.
Jason P
The team at Legacy were so caring and compassionate during such a heartbreaking time. Sofia was exceptionally warm and thoughtful. She really helped put me at ease right from the beginning. It was my first time using Legacy after having used another crematorium for my other furry family members but I heard they started to lose that “personal touch” after a change in ownership. In fact, when I called that place first, I never even got a live person and I was just put into an automated system waiting for someone to pick me up out of a queue. That’s when I tried Legacy based on the favorable reviews and pictures of the facility online. Sofia answered the phone right away and in our brief conversation, I knew it was the right place for me and my little baby girl just by the way she spoke and genuinely recognized how painfully difficult and sensitive of a time it was. The gentleman that assisted me when it was time to prepare to say goodbye were also so patient and thoughtful. I will treasure everything they provided and how they did it. I thank all of them for their genuine kindness which will never be forgotten.
Bruce Moss
Such a kind and caring staff. They picked up our boy on a Sunday morning. We had him back by Wednesday in a beautiful wooden box with custom name plate. Never went through this before and they were great. We have 3 more at home and wouldn’t go anywhere else when that terrible day comes again.
info MyElder
I called them last weekend from another state as my beloved dog, Chacha passed away while I was away. A lovely, compassionate woman responded immediately and sent someone to pick her up. The whole process was smooth and professional. Highly recommend!
Mauricio Rivera
Very comforting environment!!... Place was very nice, staff treated our pet with care and grace . They gave us the peace we needed in a very sensitive time for ur family ... thanks Legacy!The Rivera family.
Dennis Chuang
It was the darkest moment of our lives when our beloved Qmii passed away. Anne from Legacy was an angel to us during that period and guided us through the process as we bid final respect/farewell to Qmii. All the staff there showed so much empathy and caring for us during that final moment. We are truly appreciated for Anne & Legacy. Thank you.
Tara Messina
The staff was very helpful and showed compassion during our time of grief. We received our pet’s remains quickly and take comfort in knowing that Ava was well cared for during the last part of her journey.
Manesh M
I highly recommend Legacy Pet Crematory. Their staff were very helpful, understanding and friendly during our very difficult and sad time. They promptly took care of Franky 's services. We appreciate them immensely.
Diane Tabak
There aren’t enough stars to praise Legacy. I called them in the early hours of the morning. Rich was so kind and compassionate during our phone conversation. My little pup was picked up as soon as the staff reported to work. The sweet man who took her was kind and reassuring and let me say goodbye as he held her in his arms. She was ready for pickup as promised. They made such a difference during this heartbreaking and overwhelming time. Thank you Legacy.
Sherry Bishop
Christine the receptionist was very compassionate , personal and professional. Beautiful showroom with a large selection of urns. My sweet pups ashes were returned to me within 2 days.
Marie Germano
My beautiful Yorkie Ani suddenly past away and my heart was broken. With theHelp of Ann and the staff of Legacy Pet Crematory Ani was treated withDignity and Love in a beautiful environment.I would highly recommend Legacy for anyoneThat has lost there beloved pet..MTG
Christina G
Legacy Pet Crematory provided wonderful service and a peaceful experience during such a traumatic time. I would highly recommend their services. The facility is beautiful as well.
Rosa L
This was about our beloved cat Mimi.I have the best experience with this place, the front desk lady’s was compassionate and caring , the process was smooth and easy, they were very helpful and nice , thank you so much for helping us with this sad situation. We really appreciate you.
Sehar Sra
My dog/soulmate, Simba, of 12.5 years passed away and Legacy was wonderful to me and my family… this is a tragic and horrible time for all of us and they were so compassionate and thoughtful. The vibes in here were full of a lot of love and care. I felt comfortable leaving Simba with them before the funeral because Robin said she treats every pet that comes in there like her own. Simba was my baby and they took good care of him and of us. I would recommend them to anyone and everyone I know. Also, they were all very professional and respectful.
Sage Albanese
We lost our little buddy of 15 years somewhat unexpectedly (we knew he wasn’t doing well and he had a vet appointment that weekend) on Thursday. After some consideration, my boyfriend & I decided to get him cremated. We had never done this process so I shopped around a bit to see my options. Legacy was one of the places I called, I unfortunately didn’t get names but the woman who I spoke to on the phone was very kind. As morbid as it sounds, I know pet deaths are crematories business and they’ve dealt with this a lot but one of the main reasons I chose Legacy over other crematories is because the women on the phone was the only person I spoke to out of multiple places that said “I’m sorry for your loss” and it just stuck with me.We dropped him off on Thursday and everyone was very nice. The man who came out to take our bud for the final time was very sympathetic and patient while we said our final goodbyes and also expressed his condolences. They had told us it would be 3-5 business days before we could pick him up which was okay, but we ended up picking him up the same day which was a nice surprise.For as awful of an experience as it was to lose our best friend, Legacy made it as easy as possible for us for the final steps and we couldn’t be more grateful. We now have our bud back home in his beautiful new form, thanks to Legacy. In the nicest way possible, I hope I never have to come back under the circumstances but being that I have more pets, I know the unfortunate time will come and when it does, they will be sent to Legacy as their brother did to be taken care of one last time💛Thank you again to the Legacy family.
Pat Marshall
Rich, Karen and the entire staff was truly and honestly sympathetic; could not asked for better personnel. From the moment we walked in the door until we left with our beloved cat. If you are seeking a crematory for your pet, most definitely look no further! You will be placed at ease and your pet will be taken care of as if you were doing it yourself!
Adriana Annarumma
They are the sweetest group of people. They were very respectful and you can tell how much they care about you and more importantly your pet. They made the process of grief easier (even though it’s never really easy) but it was nice knowing theres a place with this much love and empathy towards pet companionship. I got my pet back into my home within 24 hours. I highly recommend them.
Alison Hessemer-Soto
Legacy Pet Crematory was amazing in a time of stress. The facility was nicely decorated and had a welcoming and calming effect even though bringing your fur baby there is obviously a sad occasion. They all offered their condolences and were soft spoken. The urn, certificate, and thoughtful note with pressed flowers to plant in memory of your pet was a very nice touch. I already recommended them to my family and friends should the unfortunate need arise.
George Bouton
I found the staff to be very caring & compassionate. Will use them again for sure. Will share with my family & friends.
Linda Chaparro
My experience with Legacy Pet Crematory was exceptional and a peaceful experience after losing our beloved Basil. Thank you.
Denise Lapierre
From the first phone call to picking up the ashes of my 16 year old Westie “Shelby”, it was professional, compassionate & quickly handled. This is my families 3rd fur baby Legacy provided service for. I can not express enough how wonderful they make a very unpleasant & heartbreaking moment in your life. Thank you for being sincere…
Pat Viola
My name is Janice and I just had an experience losing my dear cat that I've had for many many years I lost her Thanksgiving morning we called Legacy pet Crematory and they answered very compassion he told us to bring her down the next morning and someone will take care of us that's exactly what we did and let me tell you the experience that I've had was nothing like any other they made you feel so warmth welcome like you were part of their family they explained to us everything step by step what they were going to do and made me feel very comfortable and at ease knowing my pet was somewhere and being treated so respectful I have nothing but nice things to say about the staff the way they handled themselves along with handling us was way and Beyond when my cat was ready they called and said take your time and you can pick her up whenever you would like I thought that was so nice of them still making me feel them taking care of my animal and making my mind at ease knowing she was well taken care of from the minute I left her there until the minute I picked her up so if anybody wants to review let me tell you I would recommend them to everyone they did such a lovely job in returning her with a beautiful saying and card that was so heartwarming so when the time for your pet to reach the other side of the rainbow please don't hesitate call Legacy pet cremation and they will take care of you way and Beyond and you will feel peace of mind thank you
Jessica Metas
They were very nice and polite. I really enjoyed the fact that they were honest and upfront and very accommodating. They had a very nice selection of urns for your pets and they also have jewelry as well. They can do A paw print for extra money. You can either get an ink print or a Mold
Erica
The experience is gentle and seemingly compassionate. But the first time I had my cat, Goldie, cremated here, it took three days to get him back, which I can only hope I have my baby, Goldie in the urn and not a mixed bunch when I asked for a private cremation, seeing that it took sooo long. However, the second time I lost my baby, Jack, it only took a few hours before he was returned to me; however I appreciate their affordable rates and compassionate nature.
Krista Testani
I lost my 10 yr old puppy 125 pound pitty mush)Tuesday morning. He passed away at home after being really sick and in the hospital I was so upset. My husband just left and I was so alone so I called Legacy Pet Crematorium and the guy Richie was so nice so sweet with me and took down all my information and had 2 two really nice gentlemen come out as soon as they could to pick up my buddy and they did it right away. They called me the next day and said he was ready to be picked up. The lady that answered the phone was so Nice and Consoling Like she could feel my pain and made me feel so much better knowing he was in good hands. I went to pick him up today. Place was beautiful and he was in a beautiful box with a little name tag. Ty to everyone at Legacy Pet Crematorium 🙏❤️
TheZombie410
Treated me and my Lila with caring and respect in my time of pain, beautiful presentation of her ashes in a beautiful box with name plate and extras
Rugrat
I will be recommending you guys all over. Staff was very nice and respectful made the whole transition easy. I love the box that I received back, now I can remember my bearded dragon for a lifetime THANK YOU !
Ron Rispoli
Staff very compassionate during this difficult time. Crematory environment is very peaceful and clean. They made us feel confident that our beloved pet would be well taken care of. Her remains were returned promptly.
Deborah Mastrandrea
My fur baby was treated with more respect than I can remember about my relatives that have gone in the past. I am an extreme animal lover and do have other animals so I will never use any other place again. They are amazing!!!!!!
Brian Chiusano
I would like to share my experience with legacy, as a very picky person as i am and wanted the best services for my best friend, I can assure you that legacy provided us with the must sensitive and supportive service, hands-down! Great staff and beautiful lounge and private room to spend time to say goodbye . Highly recommend! You won’t be disappointed.
MC Hall
Incredibly respectful and comforting throughout the process. We are so grateful for the caring professionals at legacy. They provided great comfort to us during this trying time.
Kristine S
This is the third time I have used the services of Legacy and they handle everything very professionally all three times. Their cost is reasonable, they are very respectful in the handling and explaining of everything.
Steve Jonassen
Legacy was kind and compassionate. The entire process was professional. I highly recommend.
Charlie Bambino
A very kind and caring staff. Cost was more than fair. Our pet was returned with dignity. Could not ask for a better experience during a difficult time,
jenny scheele
I unexpectedly lost my little girl Daisy, a beautiful tiger tabby at only 4 years old. I called Pet Legacy to figure out what to do with her and the gentleman I spoke with was the most kindest soft spoken gentleman. Upon arrival with my cat I went into the office and we started speaking, he saw I was visibly upset and with fighting my battle with cancer I really did not want have to deal with this or any added stress in my life right now. He said please take care of you and get well we will call you when Daisy is ready. Please don’t worry we will take care of this for you. I can’t thank them enough for this morning and I HIGHLY RECOMMEND reaching out if you need to for your fur babies
A R
From the first call I made every staff member I interacted with was extremely helpful and very kind and made dealing with this difficult time much easier. The private room to say goodbye and witness the cremation is also very nice
Charlene Searson
I highly recommend Legacy Pet Crematory. They were so kind and patient when I lost my fur baby. He unfortunately passed away at home and Legacy came as soon as possible to take him. I highly recommend them
Paul
Made a hard day as good as it can be. Beautiful facility and people. Thank you.❤️ RIP Snoopy ❤️
JENN HURLEY
I really appreciate your customer service. I felt the empathy from everyone since the beginning at the phone until I received my loved one. Thank you so much for being patient at this difficult moment.
Vanda Bishamber
Our guy Cooper was the center of our universe. In my mind no one would or could take care of him like we do. He passed on 4/4/2023. I took a chance on Legacy and wow, I’m so glad I did. From the moment I walked in I knew they would come very close to taking care of him the way I would. These people were meant to be in this business. So compassionate and caring towards both our boy and to us. Thank you all for making this experience, however difficult emotionally, as easy and hassle free as possible.
Maryann Maltese
Thanks for kindness Legacy Staff offered me and my family. The Heart plantable bio of Bernard to be planted was touching.
julia Colace
The employees I came in contact with at Legacy , from the kindest person at the front desk to the gentleman who assisted with my beloved Chloe , many many thanks , I felt she was respected and cared for . Thank you it was very peaceful . Jules
Michael Fox
This facility is amazing they took such good care of our Bugz.. There filled with compassion and love!!
Glen K
Thank you so much to Legacy for their compassionate approach to handling my daughter’s loss of her beloved pet. (A leopard gecko named Todd). I highly recommend their services to anyone in need of final arrangements for their beloved pets.
Dee DePietro
Everyone at Legacy is so helpful and compassionate.Our pets are family, and we are so grateful for their help in guiding us through a painful experience. I would recommend Legacy to everyone making final arrangements for their pet.
charlie bambino
The care and respect that was given us and our pet was over and above any expectations. We are so appreciative of your kindness. The cost of your services were more than fair.
Rick Ray
Wonderful place to bring your beloved pet to be cremated and receive them back in a beautiful wooden box with nameplate and certificate of cremation. They even give u a beautiful seeded flower heart to plant in your pets honor.
Alex Lee
Gillian, our 14.5 year old German shepherd departed us sadly this past Monday night at 10:30 PM. When we had discovered that she had peacefully passed in her sleep, we were filled with sadness and anxiety since this was the first time going through this unfortunate experience.We called Legacy and they gave our family the reassurance we needed in a time of distraught. Within an hour, Chris arrived at our home and made sure to give our family enough time and space necessary. He answered any questions we had and made the step clear and easy to follow. Most importantly, he handled Gillian with the care and respect that put our family at ease.The cremation process took a couple days, and during those days we were able to track where Gillian is in the process using the tracker on their website. When picked up Gillian at the Legacy Pet Crematory location, the lobby had a calming, quiet, and clean atmosphere.The emotional ordeal to bring closure to the lost of a beloved family member was made as pain free as possible with the experience that Legacy provided. I highly recommend them based on the experiences we had. Thank you!
G S
Respectful, compassionate and efficient. From start to finish made a devastating situation with my Sally girl passing away in her sleep a little less sad and all-consuming! Thank you for taking good care of my final wishes and returning Sally with the utmost care!
Robert Lagomarsini
What a great job the staff does showing compassion and empathy and not the fake kind . They were accommodating from the phone call to picking up our molly. Thank you, guys, for making this tough time as smooth as possible. You help a lot of families.
Chelsea Iacono
Very beautiful atmosphere. Very empathetic staff. Definitely was the right choice to bring my little Chaos to. Definitely my new go to place for end of life arrangements.
Kristi Argyle
I’m so grateful. The wonderful staff helped make this painful experience bearable. Special thank you to both Anne and Alex who were especially kind to me.
Lina Torre
We lost our beloved Benji. He was the sweetestand most wonderful little shih tzu. With ableeding heart saying goodbye was the hardestthing for me to do. The animal hospital wasgoing to ship him to another state and I couldn'tbare to know he would be moved around likethat. I called Legacy and they were closed butthey called me back after I left a message withthe answering service and they helped me makearrangements and make all theaccommodations immediately. The Legacyteam was amazing, Robin is so sweet, Richardand Chris was great too. I arranged a privateviewing and the facility is so nice and clean.That made me feel so much better knowing mylittle Ben was well taken care of. Robin help meselect a beautiful urn (they include one) but Iwanted something special for my little guy. Thankyou Robin, Richard and Chris. I highlyrecommend them. I don't write many reviews.Knowing our sweetheart was taken care of in anenvironment with people who care meant the world to me.
Angelina Gambuzza
This is the place and these are the people that will help you thru a very difficult time. The loss of a beloved pet is the loss of a family member and everyone I have dealt with here is caring and understanding. I wouldn’t take my furbaby anywhere elseI cannot say enough about this place!
MM
Went to Legacy Crematory for my little LexusThey were kind and compassionate … their waiting room had a sense of comfort …..I miss her so much❤️
Robin Schneider
Losing a pet is one of the hardest things to go through!! The staff at Legacy Pet Crematory are very courteous and respectful. Highly recommend ❤️🐾
Gustavo Hernandez (H2 Pest Control)
The owner Richie was super helpful and calming as we were dealing with a bad situation of our dog passing. The whole staff was great
soso Chen
We have just lost our family member, Xiao Ke, through introduction sent here. They were very professional and kind, very gentle with our child, praying for her. Thank you very much. Thank them for all they do for Xiao Ke。
Jeanine Segall
Kind staff and absolutely top notch service. Made the experience bearable not like Regency whose lack of compassion and price gauging made our last experience horrible. Would highly recommend Legacy.
Karen
Very professional, caring, and understanding as always. I have already recommended, and I hope I will not have to do so any time soon, but I definitely will when the time comes
Monica Chayut'
This company went above and beyond for us. Our Roo was the love of our lives. We put her down and we wanted to drive her to the crematory. They opened for us by appointment on Memorial Day so that we could drop off Roo. Robyn was so friendly and made a very sad day more tolerable. They also gave us a lock of Roos hair and a paw print. They said her ashes would be ready in 5 business days, but they called us to pick up the ashes in 2 days. The facility is clean, and beautifully set up. I would recommend them to anyone. It’s a family owned and operated business where they actually care. Thank you for everything.
Christina G
Legacy Pet Crematory provided wonderful service and a peaceful experience during such a traumatic time. I would highly recommend their services. The facility is beautiful as well.
Rosa L
This was about our beloved cat Mimi.I have the best experience with this place, the front desk lady’s was compassionate and caring , the process was smooth and easy, they were very helpful and nice , thank you so much for helping us with this sad situation. We really appreciate you.
Sehar Sra
My dog/soulmate, Simba, of 12.5 years passed away and Legacy was wonderful to me and my family… this is a tragic and horrible time for all of us and they were so compassionate and thoughtful. The vibes in here were full of a lot of love and care. I felt comfortable leaving Simba with them before the funeral because Robin said she treats every pet that comes in there like her own. Simba was my baby and they took good care of him and of us. I would recommend them to anyone and everyone I know. Also, they were all very professional and respectful.
Sage Albanese
We lost our little buddy of 15 years somewhat unexpectedly (we knew he wasn’t doing well and he had a vet appointment that weekend) on Thursday. After some consideration, my boyfriend & I decided to get him cremated. We had never done this process so I shopped around a bit to see my options. Legacy was one of the places I called, I unfortunately didn’t get names but the woman who I spoke to on the phone was very kind. As morbid as it sounds, I know pet deaths are crematories business and they’ve dealt with this a lot but one of the main reasons I chose Legacy over other crematories is because the women on the phone was the only person I spoke to out of multiple places that said “I’m sorry for your loss” and it just stuck with me.We dropped him off on Thursday and everyone was very nice. The man who came out to take our bud for the final time was very sympathetic and patient while we said our final goodbyes and also expressed his condolences. They had told us it would be 3-5 business days before we could pick him up which was okay, but we ended up picking him up the same day which was a nice surprise.For as awful of an experience as it was to lose our best friend, Legacy made it as easy as possible for us for the final steps and we couldn’t be more grateful. We now have our bud back home in his beautiful new form, thanks to Legacy. In the nicest way possible, I hope I never have to come back under the circumstances but being that I have more pets, I know the unfortunate time will come and when it does, they will be sent to Legacy as their brother did to be taken care of one last time💛Thank you again to the Legacy family.
Pat Marshall
Rich, Karen and the entire staff was truly and honestly sympathetic; could not asked for better personnel. From the moment we walked in the door until we left with our beloved cat. If you are seeking a crematory for your pet, most definitely look no further! You will be placed at ease and your pet will be taken care of as if you were doing it yourself!
Adriana Annarumma
They are the sweetest group of people. They were very respectful and you can tell how much they care about you and more importantly your pet. They made the process of grief easier (even though it’s never really easy) but it was nice knowing theres a place with this much love and empathy towards pet companionship. I got my pet back into my home within 24 hours. I highly recommend them.
Alison Hessemer-Soto
Legacy Pet Crematory was amazing in a time of stress. The facility was nicely decorated and had a welcoming and calming effect even though bringing your fur baby there is obviously a sad occasion. They all offered their condolences and were soft spoken. The urn, certificate, and thoughtful note with pressed flowers to plant in memory of your pet was a very nice touch. I already recommended them to my family and friends should the unfortunate need arise.
George Bouton
I found the staff to be very caring & compassionate. Will use them again for sure. Will share with my family & friends.
Linda Chaparro
My experience with Legacy Pet Crematory was exceptional and a peaceful experience after losing our beloved Basil. Thank you.
Denise Lapierre
From the first phone call to picking up the ashes of my 16 year old Westie “Shelby”, it was professional, compassionate & quickly handled. This is my families 3rd fur baby Legacy provided service for. I can not express enough how wonderful they make a very unpleasant & heartbreaking moment in your life. Thank you for being sincere…
Daron Brathwaite
Legacy Pet Crematory was a calming experience at a time that was very difficult for me. I truly appreciate the quick and easy process of it all.
E H
I appreciated their kindness, services and professionalism. They are good people.
Anthony Zani
Very professional and courteous would definitely recommend and they’re very supportive going through your grief and give you all the time you need to take the next step
Margaret Hassett
Richard was full of compassion and understanding in what was and still is a very difficult time. Robin was very compassionate when I went to pick up "my Sawyer". They were very reasonably priced and I was very satisfied with Legacy, I would recommend them to anyone in their time of need for such services. Thank you to you both.
Danny Maurer
Very respectful and thoughtful. These gentlemen were so helpful and would definitely say go here . Thank you for helping us with our cat of 20+ years Spike Lee . Thank you , Maurer Family
Toni Poallo
They were very compassionate and understanding made the process very easy at a difficult time.
Susan Gail
This is the most wonderful place to go to when it is time to have your beloved companion cared for at the end of their life. The staff is so kind and compassionate. They help to make this difficult time as simple as possible.They also charge a reasonable amount for their services.I cannot recommend this company enough. I unfortunately have used them 2x so far. I have also recommended them numerous times.
Lorraine
Everything thing went so well. Everyone was so caring and I know my pet was in good hands.
Danielle Ceschi
I want to thank everyone at Legacy pet crematorium My Lucy passed onThanksgiving and they came to us and helped us through one of the most toughest times ever! I truly appreciate how you were so kind and caring in a very difficult and emotional time♥️
Susan Donnelly
Thank you for being there for us at one of the worst times. It is not a pleasant job to have & Robyn made our visit the best it could be. Susan, Dan & Scarlett appreciate the treatment we got for our beautiful 17 year old angel, Gidget. ❤️ our baby & will always remember that we made the right choices.
Kristine S
This is the third time I have used the services of Legacy and they handle everything very professionally all three times. Their cost is reasonable, they are very respectful in the handling and explaining of everything.
Steve Jonassen
Legacy was kind and compassionate. The entire process was professional. I highly recommend.
Charlie Bambino
A very kind and caring staff. Cost was more than fair. Our pet was returned with dignity. Could not ask for a better experience during a difficult time,
jenny scheele
I unexpectedly lost my little girl Daisy, a beautiful tiger tabby at only 4 years old. I called Pet Legacy to figure out what to do with her and the gentleman I spoke with was the most kindest soft spoken gentleman. Upon arrival with my cat I went into the office and we started speaking, he saw I was visibly upset and with fighting my battle with cancer I really did not want have to deal with this or any added stress in my life right now. He said please take care of you and get well we will call you when Daisy is ready. Please don’t worry we will take care of this for you. I can’t thank them enough for this morning and I HIGHLY RECOMMEND reaching out if you need to for your fur babies
A R
From the first call I made every staff member I interacted with was extremely helpful and very kind and made dealing with this difficult time much easier. The private room to say goodbye and witness the cremation is also very nice
Charlene Searson
I highly recommend Legacy Pet Crematory. They were so kind and patient when I lost my fur baby. He unfortunately passed away at home and Legacy came as soon as possible to take him. I highly recommend them
Paul
Made a hard day as good as it can be. Beautiful facility and people. Thank you.❤️ RIP Snoopy ❤️
JENN HURLEY
I really appreciate your customer service. I felt the empathy from everyone since the beginning at the phone until I received my loved one. Thank you so much for being patient at this difficult moment.
Vanda Bishamber
Our guy Cooper was the center of our universe. In my mind no one would or could take care of him like we do. He passed on 4/4/2023. I took a chance on Legacy and wow, I’m so glad I did. From the moment I walked in I knew they would come very close to taking care of him the way I would. These people were meant to be in this business. So compassionate and caring towards both our boy and to us. Thank you all for making this experience, however difficult emotionally, as easy and hassle free as possible.
Maryann Maltese
Thanks for kindness Legacy Staff offered me and my family. The Heart plantable bio of Bernard to be planted was touching.
Ashley Rusinak
So thankful for Legacy. They treated my boy Max with care and respect.
Joe Pietaro
Legacy made what was a difficult task much easier with care, concern & friendliness. Losing a pet is never easy, but Rich & company were fantastic with everything. The beautiful presentation with my pet's remains was prepared by folks who obviously took that extra step & it is much appreciated. I highly recommend them. Thank you.
Lorraine Chalupski
We recently had to help our 12 year old Boxer Roxy cross the rainbow bridge. Like most pet owners we love her like a child. I was adamant that she have a private cremation. Legacy was highly recommended by a friend. We are beyond grateful that we took her recommendation. From the minute we arrived at Legacy we were handled with the utmost understanding and compassion. I was a bit surprised when my husband told me we would be having a viewing when we arrived, that being said I wouldn’t have had it any other way. We got to see and touch our girl one last time before her cremation. It means so much to us that we had that extra time with her. We were never rushed they gave us all the time we needed.Robin at the desk was so helpful and understanding, she traded stories with us about her animals and encouraged us to do the same. This may sound crazy but they were able to take a very somber emotional occasion and turn it into a lovely positive experience and we were able to bring our Roxy home that same day.The love and respect our girl was shown was greatly appreciated.Thank you to everyone at Legacy we appreciate all you did,The Chalupski Family 🐾
Kimberlee Buechner
When I walked in the door I immediately knew I was in the right place. There was a sense of serenity. The process was very smooth and the level of empathy was beyond 5 stars. This will be my fur-ever place to go when needed. Thank you for taking such good care of my Tucker 🐾
Roland Williams
As sad as it was to lose my best friend. They made the passing easier. They really took care of Teddy and went above and beyond expectations. Everyone was empathetic to my loss and understood and were patient with me during one of the hardest moments of my life.Thank you
Eliz Cueva
Great service and support during this difficult time for us , kind people,thanks God to find them to help us with the process of getting our Rocky cremation services not words to describe our gratitude 🙏. Thank you very much
Marie Estrada
We just lost our beloved chihuahua, and there are no words to say just how wonderful they were. You can immediately feel their heartfelt compassion. Everyone there was wonderful, and you are able to stay updated every step of the way. The price is amazing, and shows that they are not taking advantage of people at such a difficult time, as other places do. This was a 30 min drive for me vs a place 5 min away, but it was worth it in every way. I recommend them to anyone on Long Island facing the difficult situation of pet loss. First time using them and now I'll never go anywhere else!
Lucia Pastore
I want to thank the staff at Legacy Pet Crematory Richard , Chris , Robyine for taken care of my beloved Tony and giving him the up most respectable service. There I was able to purchase everything I needed to keep Tony’s memory alive. Private room was very comforting to say my last physical good byes. I highly recommend using Legacy for your beloved pet . If there were more stars to give I would. Thank You Legacy Pet Crematory West 21 Eads St. West Babylon 100+♥️
vivian chen
thank you legacy pet crematory for the most kindest service for our German sheperd , and it took less than 1hr and half to pick him up as we live in islip, and the guy handle him nicely with care with all the respect! Thank you! With all the love! Special thanks to the front desk receptionist again,i fgot her name again! So sorry however I remember she told me she has 5cats 2 dogs , she answered me each question patiently nicely, her kindness was being so so helpful during this difficult time for our family . Thank you again
Blanca Trujillo
We ever forgot the precious time in a private room with our beloved dog Dante, giving him flowers, reading poems, taking pictures, alleviate our pain and will stay in our memories. Thanks, LEGACY for all the compassion and respect received from the Staff.
Kristi Argyle
I’m so grateful. The wonderful staff helped make this painful experience bearable. Special thank you to both Anne and Alex who were especially kind to me.
Lina Torre
We lost our beloved Benji. He was the sweetestand most wonderful little shih tzu. With ableeding heart saying goodbye was the hardestthing for me to do. The animal hospital wasgoing to ship him to another state and I couldn'tbare to know he would be moved around likethat. I called Legacy and they were closed butthey called me back after I left a message withthe answering service and they helped me makearrangements and make all theaccommodations immediately. The Legacyteam was amazing, Robin is so sweet, Richardand Chris was great too. I arranged a privateviewing and the facility is so nice and clean.That made me feel so much better knowing mylittle Ben was well taken care of. Robin help meselect a beautiful urn (they include one) but Iwanted something special for my little guy. Thankyou Robin, Richard and Chris. I highlyrecommend them. I don't write many reviews.Knowing our sweetheart was taken care of in anenvironment with people who care meant the world to me.
Angelina Gambuzza
This is the place and these are the people that will help you thru a very difficult time. The loss of a beloved pet is the loss of a family member and everyone I have dealt with here is caring and understanding. I wouldn’t take my furbaby anywhere elseI cannot say enough about this place!
MM
Went to Legacy Crematory for my little LexusThey were kind and compassionate … their waiting room had a sense of comfort …..I miss her so much❤️
Robin Schneider
Losing a pet is one of the hardest things to go through!! The staff at Legacy Pet Crematory are very courteous and respectful. Highly recommend ❤️🐾
Gustavo Hernandez (H2 Pest Control)
The owner Richie was super helpful and calming as we were dealing with a bad situation of our dog passing. The whole staff was great
soso Chen
We have just lost our family member, Xiao Ke, through introduction sent here. They were very professional and kind, very gentle with our child, praying for her. Thank you very much. Thank them for all they do for Xiao Ke。
Jeanine Segall
Kind staff and absolutely top notch service. Made the experience bearable not like Regency whose lack of compassion and price gauging made our last experience horrible. Would highly recommend Legacy.
Karen
Very professional, caring, and understanding as always. I have already recommended, and I hope I will not have to do so any time soon, but I definitely will when the time comes
Monica Chayut'
This company went above and beyond for us. Our Roo was the love of our lives. We put her down and we wanted to drive her to the crematory. They opened for us by appointment on Memorial Day so that we could drop off Roo. Robyn was so friendly and made a very sad day more tolerable. They also gave us a lock of Roos hair and a paw print. They said her ashes would be ready in 5 business days, but they called us to pick up the ashes in 2 days. The facility is clean, and beautifully set up. I would recommend them to anyone. It’s a family owned and operated business where they actually care. Thank you for everything.