Cooper Funeral Home, Medina, New York

Mike Culmo

2 weeks agoNew

All associates throughout entire proceedings from scheduling to burial and followup were totally professional, courteous, helpful and very friendly to our entire family. They all always asked if we needed anything throughout also and treating everyone with total respect. This included all guests at the proceedings. They took great care of our mother and made her look so good. Jake and his entire staff are to be commended for how they took care of us all at every step of the process. I highly recommend Cooper Funeral Home.

Shannon Lockwood

a month ago

My father passed away right before Christmas. Cooper funeral home was very kind and helpful through the whole process. 10/10 recommend them over any other funeral home in the area! From writing up my dad's obituary, to making him look handsome for his funeral they did such an amazing job with everything. As hard as it was losing my Dad before Christmas, Cooper funeral home made everything so much easier for us. Thank you from the bottom of my heart for everything.

Jen Carr

3 weeks agoNew

Needing funeral services is never a good thing, but Cooper's make the process easy & gives you peace of mind that your loved one is being well taken care of. They're so compassionate, knowledgeable and guide you through ever step in the best way possible. I wouldn't use anywhere else for my loved ones.

Melissa Ostrowski

4 months ago

When my grandmother passed away in 1992, my mom went through Cooper Funeral Home for her arrangements. When my sister passed in 2018, my mom again went to Cooper Funeral Home. As an "outsider" (not the one responsible for Funeral planning), I was unsure of how the process went. My mom always took care of everything. Just under a month ago, my mom passed. Naturally, we went with Cooper Funeral Home. From start to finish, Josh and Jake assisted us with every detail, taking their time to listen to our stories and letting us remember our mom in both sadness and happiness. They helped us to understand the true grieving process and went above and beyond to ease the burden of all the fine details you don't anticipate. They gave us advice and assisted us with everything we needed. We were given a folder that had all the details we needed, all the people we needed to call, and all the things we needed to do. Things we would have forgotten or overlooked had they not shared that information with us. They answered question after question, without batting an eye. A few weeks after my mom's passing, they checked in on us, to see if we needed anything and to see how we were faring, still offering a shoulder if needed. Cooper Funeral Home has been amazing every step of the way. I highly recommend them for all your end of life needs. Their compassion and willingness to do whatever they can to help is unmatched. We truly appreciate them! Thank you Cooper Funerl Home!

Corinne Grimes

5 months ago

Jake and his staff were compassionate and caring and went above and beyond what was expected during the hardest time in my life: the loss of my mother. They were flexible in planning and embraced my ideas about what I envisioned for my mom's service. The video they put together with pictures and music I chose was just beautiful and far exceeded my expectations. They have continued to stay in touch to check in and see how I'm doing, which is a kindness I didn't expect but appreciate beyond words.Planning a funeral is the hardest thing, and somehow they made it feel okay. They normalized the hard things, and that allowed me to move things forward. They know what they're doing, and it takes all the pressure off. I don't know what else you could ask for. I will forever be appreciative and grateful.

Deanna Gray

3 months ago

Jake did such a great job & showed great compassion when our mom/mother in-law passed. Paul & I were so thankful for his caring presence & knowledge.

Sarah Kennedy

8 months ago

Jake and Cooper’s were great to work with for my mother’s funeral. They were compassionate and organized making a difficult time easier. Jake was also able to recommend a wonderful minister to lead the memorial service. I would not hesitate to recommend Cooper Funeral Home to friends or family.

beth goodman

6 months ago

I cannot say enough good things about Jake of Cooper Funeral Home. Our family recently suffered the loss of our patriarch, our beloved father. Jake compassionately and thoughtfully helped us to navigate each step of dad's tribute and service.The community of Medina truly has the greatest treasure in Jake.

Karen Curtin

8 months ago

I was very pleased with Cooper Funeral Home. Jake Henson helped me with my mother's arrangements making me feel comfortable and definitely easy to talk with. He showed compassion and did not push sales as he honored my mom's wishes. My husband and I are using Jake for our arrangements. He helped us start a pre-need funeral agreement so our children are not left to do this.

Tammie Washak

8 months ago

I wanna thank Cooper Funeral Home for making my family and I feel comfortable during a time that is very stressful and overwhelming. Jake was so patient, thoughtful, caring and so very helpful.. He went above and beyond to help make this very sad process bearable for myself and family. The follow up later by him and his staff (Abby) was very much appreciated and thoughtful. A+++ establishment!!

Dorene Smithey

8 months ago

When my husband of 24 years passed away we were told that coopers funeral home was truly one of the best funeral homes around. We then met Jake who was our funeral director and I will say that the respect and care shown for my husband as well as our family was phenomenal. He is a true professional and we will continue to be grateful for his professionalism. I would definitely recommend coopers funeral home. Thank you Jake.

Tim Bensley

3 months ago

They were phenomenal to work with. Handled everything with such caring professionalism. They made fulfilling my wife's last wishes as easy as possibleThey care as much as we did. Couldn't thank them enough

Sue Flick

6 months ago

I personally felt very comfortable and so did my siblings. We are very grateful for the care and time that Coopers put in to help us every step of the way.

Bob Waters

8 months ago

Jake was great. Everything was well organized. Very respectful of our feelings in a difficult time. I would highly recommend Cooper Funeral Home.

Gretchen Carr

3 weeks agoNew

Jake and Abby were very helpful guiding us through this difficult process. We can't thank them enough.

Dina Narburgh

2 years ago

I cannot say enough good about Coopers. They have sure helped me and my family through so very difficult times these last several years. I am forever grateful to the care and compassion that Jake has provided to us. He’s a good guy with a big heart. Thank you Jake for all that you do for the community and all that you have done for me and my family.

Tricia Young

3 years ago

Cooper Funeral Home helped tremendously with planning my father's funeral. They were compassionate and able to gently guide us through the process. Jake is highly attentive and knowledgeable.

Nicole Zelazny

6 years ago

A wonderful funeral home for the town of Medina. Tim Cooper has done an excellent job in taking care of the community in their most difficult and vulnerable times of life. He has now passed this same responsibility into the excellent hands of Jake Hebdon. Jake is a calm, kind, welcoming face when you first walk through those doors. The way he so peacefully and confidently works with family and friends during their grieving times is a blessing for anyone who has been through it. Thank you for taking care of the community.

Ric & Karen Jones

8 years ago

When my dad died, my siblings and I chose Coopers because we had been to calling hours for others there and thought the atmosphere calm and soothing, even in situations when we were mourning children who had passed away. So it was not a hard decision.But we had no idea what a good decision it was until we experienced firsthand the whole process. My siblings and I--four of us--had to make all the arrangements on our own, because nothing was in place. This does not bode well for a smooth process....and yet somehow, with Jake's calm confidence, kindness, and real sympathy in his eyes, we planned a memorial service and funeral right there at Cooper's that was perfect.I know it is odd to call a funeral perfect. How can it be? It's awful and heartbreaking. But we truly had people leaving saying, "I've never been to a funeral like that before." I had one friend say, "I'm so sorry but is it okay for me to take pictures? Everything is just so.. beautiful. He would have been so honored....and so amazed that you did this for him.""This" referred to the tables we had out with pictures, mementos, and flowers in multiple rooms...so that family and friends could grieve together or apart, in small groups or large. "This" referred to the 21 gun salute that Coopers arranged with the local Veterans' associations. "This" was the slide show playing with the pictures we selected and the music we chose...which each of us were given on DVD to take home afterwards.We had out of town relatives that had never been to a funeral home like Coopers. A place where the caretakers not only held the door for them, but also hung their coats as well. If it's raining, they will walk you to your car and hold an umbrella above your head and help you into the car. The sense of being kindness and love envelopes you there.When you have a meltdown with your family at various points in the planning and preparation (you will), they will not judge you. Jake looked at us with kindness only. He did not drip with false sympathy. He waited for the moment to pass, and then he offered to help. And he solved all of our minor crises. (Dumb things. "Dad would hate that table! It's too small! You can't see his books!" and Jake said quietly, "What if I get a longer table and put it over here?" Crisis averted. One of many such moments, all of which he solved seamlessly.My point is that, when death strikes, you or your family might have an image in your mind of what the funeral and calling hours are supposed to look like.A place like Coopers? They will make that picture in your mind a reality. And both Tim and Jake will always treat you with respect, as neighbor and friend, during your time of deepest grief and beyond, every single time you see them, back in the real world.Medina is blessed to have a place like Cooper Funeral Home in their midst.I cannot recommend it highly enough.Karen Jones, Medina