Pet Passages - Fingerlakes, NY | Dignified Pet Cremation, Candor, New York

Carmen Cullen

3 weeks agoNew

My boy Max was a hospice adoption. We didn't have him very long, but we loved him very much. One of the best decisions I made for him was to bring him here. He got to sit on the couch and eat his favorite foods. Everyone was so kind and compassionate during a difficult time. Thank you thank you thank you.

Michael Wilcox

4 months ago

Wendy made it easier to allow my baby Maggie to pass over the rainbow bridge. You can feel the love and peace in the building. I wish and pray everyone could go here for their fur babies final moments. Love.... Thank you for making a hard time so loving and peaceful.

Lynnette Scofield

6 months ago

A day when the decision is made is never a good dayBut I am eternally grateful to Wendy Pierce-Carlisle for making it so much easierHer calm, efficiency and helpfulness will ALWAYS be appreciated and remembered.And for Otis ( technically Admiral Otis the name he came with), who spent months at the shelter and had been a wonderful companion ( not “ just a cat”), we wanted to make this as easy as possible for him.Thank you Dr Laura for respecting him and taking such wonderful care.Otis was half of “ Fred and Otis= Frotis” and Dr Laura lovingly placed Otis in a wicker basket with a lovely blanket, making sure that Fred had a chance to say good bye.Thank you, Wendy. I will sing your praises to every animal lover I know ( and probably some I don’t know).Lynnette ScofieldDave Dier

Sabrina Honey

8 months ago

I am so very thankful for the staff at Pet Passages. I was visiting family when my dog very unexpectedly passed. It was a very difficult time for me and the staff helped me through the process and ensured my sweet dog would be mailed to be since I lived out of town. They have many different options for cremation and memorial urns. I am very thankful for their services that day.

Chris Dodd

9 months ago

My family lost our first cat last week and this entire process was new to all of us. Fortunately, Pet Passages has the entire process online which made this difficult time much easier for us to decide what was the right options for us. Wendy was caring and flexible throughout the entire process. We are so fortunate to have a place like this in our area.

Elena Lopez

6 months ago

Amazing experience. My dog passed away over the weekend and they were the only ones who were happy to help & helped my boyfriend & I through the whole process. They are very very sweet & compassionate. I highly recommend!

Brianne Good Sinclair

10 months ago

Highly recommend this place. When you're dealing with sadness and loss, Wendy is a comforting person to help you. I love how straightforward the website is. Up front pricing and beautiful remembrance package for my dog. If they let me give 5+ stars I would!

Krista Welch

a year ago

They are amazing. They were welcoming and caring of my little zeus. When we arrived they showed us to the rainbow bridge room, where they had so many things. It was beautiful in there. Thank you so much for caring for our family and I would highly recommend this place for you and you beloved animals. Thank you to Wendy and Jess and Dr. Sarah for allowing me and my pet to share our last precious moments together.

Kevin Stevens

9 months ago

I could not speak higher about everyone here! They were amazing helping me and my children with the passing of our wonderful puppy… if I could I would rate the 10 stars!! Kind, caring, comforting, and very flexible.. thank you again for helping so much during this difficult time

JOE AUCOIN

a year ago

After Charisma passed away. A friend of mine recommended them. I am so glad I chose them. Wendy was so empathetic and caring. She made a very heartbreaking moment. In to a comforting one.Thank you Wendy ❤️

Lauren Villano Bunts

2 years ago

From start to finish, working with Wendy, Dr. Sarah and Jess was amazing. I couldn't imagine a warmer, more comforting experience at such a horrible time. Our Sadie was treated with such care and compassion. Her passing was calm, gentle, and peaceful. I wish more people knew about Pet Passages as the decision is hard enough and too often, the environment is so sterile and unsettling for our pet as well as those of us saying our final good bye. I have and will continue to share our experience with Pet Passages. Our beloved pets deserve the best and that is what they'll receive from Wendy and her team..

Kandice Linn

2 years ago

We took our dog Mabel there and it was the most amazing experience!! As Wendy says we treat your animal with respect and I couldnt agree more. We could spend as much time as needed with Mabel before and after her euthanasia. I was expecting a paw print but to my amazement we also got a nose print and black and white paw print. How nice. Would highly recommend to anyone going through this difficult time.

Shannon Bomboy

a year ago

Wendy and Jess have gone above and beyond with our girls. We appreciate you guys. At our difficult time to lose both of our girls in such an abrupt way. I hope to see you in passing again. You guys are both amazing, I will definitely pass on the good word about you to others if they need your help.

Camille Morrissey

4 years ago

Highly recommended.Fast service, friendly, caring staff, and fair prices.Pet Passages is a beautiful, very affordable place run by wonderful people who are extremely dedicated to what they do.Wendy and her husband have made a warm environment at this location for a tough time. I called them the day my cat passed and we quickly arranged meeting up to bring the cat there, and she was home before a week was up. A super easy to navigate online portal to track the process with your pet, as well as a medallion that stays with them the entire time. Many beautiful options for urns as well as remembrance pieces. A lovely little wildflower card to plant and options to for keepsake fur clippings, paw imprints, and the like.

Knam Tulachanh

a year ago

We took our beloved cat here and they were just simply amazing. From me calling barely able to speak, to their hospitality of hosting us and ensuring our cookie was taken care of properly. The services were quick and they were just as amazing with their care afterwards. Would highly recommend

Emily Bomboy

a year ago

I would HIGHLY recommend Wendy, She is so Compassionate,Sweet, Respectful & Nice. I am so happy I found her to give my parents 13yr old fur baby(Minnie) a beautiful, proper resting place & Cremation ServiceThank you Wendy, for everything you have done for my family.❤️‍🩹🙏🏻

Dale & Crystal NY

4 years ago

Highly recommend this place. we had noticed this place driving past . We didn't know we were going to have to use them so soon. I'm glad we did use them. We lost our sweet girl early Saturday morning. My husband called and talked with Wendy, she told us to come right down! We had time alone with our girl and said our good byes. We got top notch service. Wendy and her husband are such caring, compassionate people. They are angels here on earth. I recommend everyone to come here. If we ever get another animal this is where we would bring them. Thanks for being angels here on earth!

ida fornini

2 years ago

I just received my beloved Dewey. It was the BEST experience at one of my worst moments made easier with the MOST caring staff! I vow to never have another pet but I cannot express how loving and caring the staff is. It made things much easier. AND the beautiful contents containing Dewey are beyons anything I could imagine. Thank you for your patience with me and it was so private and caring and I could not have been any more comfortable. I wish I had come there with his siter Daisy.....Thank you again and God bless your beautiful hearts and compassion.Ida (and Dewey)

Amber Longo

3 years ago

Pet Passages is professional, caring, and very sweet. They made sure to treat my rabbit with respect and as if he was their own. If you are looking for a place and people to treat you and your animals like family, this is the place to go. They made it as smooth and easy as possible.

Hope Pichura

2 years ago

Our precious pup Thor passed in our arms being cuddled, being told he was loved, being petted. He was so relaxed and went so peacefully. A devastating time in our lives but Jess and Dr. Sarah were so caring and comforting. Our sweet, loving companion was not subjected to a cold, hard exam table, but went to sleep knowing he was on his blankie on our laps in our arms. That meant the world to us❣️ Thank you Jess and Dr. Sarah

Ronda Emery

3 years ago

We had to put our baby Star to sleep yesterday! My vet recommended Pet Passages, so I called. They met me at my car and brought star in on a gurney, and placed her in a warm room for us to finish grieving.She had our paperwork ready, we signed and then went back in the room and said our goodbyes agin. They are wounderful people and show me every step of the way what is happening with our loved one ..pure amazing how the treat animals like they are humans too..Pet Passages is the way to go !!!!!Ronda Emery

Jared Linn

2 years ago

I brought my cat here when she passed away and it was the best I could have imagined. It is a real funeral home for pets.As I was arranging everything, in the back of my head I am thinking it is going to be crazy expensive, but has to be done, and then the final price was less than what my parents paid at the vet when their dog passed, and so much better service. Not that cost is the main factor, but is nice to not have to deal with grief and bankruptcy at the same time.

D Van

3 years ago

Had to use Pet Passages services for my dear friend/pet Porter. The facility is beautiful, and Wendy was wonderful every step of the way. In my mind there is no better way to celebrate your pets life.

Patricia Miles

3 years ago

My beautiful “baby girl” Lucy passed away. I brought her to Pet Passages the following morning. I was greeted by Wendy and she was amazing. I would recommend this place to anyone.

Judie Buchanan

3 years ago

This place is ABSOLUTELY phenomenal! Your pet is just as important to them! They accommodated all of my families needs, and when I called and asked how my Toby duke was doing (although the was cremated) I got the best response in the world! Thank you so much!

Corinda Clark

3 years ago

I would highly recommend Pet Passages of the Fingerlakes! They provided compassionate, professional service when we lost our sweet Roscoe. Wonderful, kind people!! Thank you Pet Passages for the exceptional care and service for our sweet boy, Roscoe!!

Pamela Keller

2 years ago

Our abby woke this morning an decided its was her time to say enough, im ready, I called here sobbing on the spur of a moments notice, these people were FANTASTIC!! They get us right in to help abby cross over, such a pleasant atmosphere!!! I will always hold in my heart how we an abby were treated, they know she was family, an this was the worst day of our lives, i cant thank them enough for helping abby leave within such dignity an love, God Bless u all, love pam an jan

AnnMarie Graziano

a year ago

This Team has excellent compassion and expertise. They made a terrible time bearable. If you’re unsure where to go - this is the place.

Joannie Scott

9 months ago

Thank you for loving my pup as much as I do yall did amazing job on him I appreciate you all

Fin420 nineteen

8 months ago

Above and beyond excellent. Very highly recommend.

Carmen Cullen

3 weeks agoNew

My boy Max was a hospice adoption. We didn't have him very long, but we loved him very much. One of the best decisions I made for him was to bring him here. He got to sit on the couch and eat his favorite foods. Everyone was so kind and compassionate during a difficult time. Thank you thank you thank you.

Michael Wilcox

4 months ago

Wendy made it easier to allow my baby Maggie to pass over the rainbow bridge. You can feel the love and peace in the building. I wish and pray everyone could go here for their fur babies final moments. Love.... Thank you for making a hard time so loving and peaceful.

Lynnette Scofield

6 months ago

A day when the decision is made is never a good dayBut I am eternally grateful to Wendy Pierce-Carlisle for making it so much easierHer calm, efficiency and helpfulness will ALWAYS be appreciated and remembered.And for Otis ( technically Admiral Otis the name he came with), who spent months at the shelter and had been a wonderful companion ( not “ just a cat”), we wanted to make this as easy as possible for him.Thank you Dr Laura for respecting him and taking such wonderful care.Otis was half of “ Fred and Otis= Frotis” and Dr Laura lovingly placed Otis in a wicker basket with a lovely blanket, making sure that Fred had a chance to say good bye.Thank you, Wendy. I will sing your praises to every animal lover I know ( and probably some I don’t know).Lynnette ScofieldDave Dier

Sabrina Honey

8 months ago

I am so very thankful for the staff at Pet Passages. I was visiting family when my dog very unexpectedly passed. It was a very difficult time for me and the staff helped me through the process and ensured my sweet dog would be mailed to be since I lived out of town. They have many different options for cremation and memorial urns. I am very thankful for their services that day.

Chris Dodd

9 months ago

My family lost our first cat last week and this entire process was new to all of us. Fortunately, Pet Passages has the entire process online which made this difficult time much easier for us to decide what was the right options for us. Wendy was caring and flexible throughout the entire process. We are so fortunate to have a place like this in our area.

Elena Lopez

6 months ago

Amazing experience. My dog passed away over the weekend and they were the only ones who were happy to help & helped my boyfriend & I through the whole process. They are very very sweet & compassionate. I highly recommend!

Brianne Good Sinclair

10 months ago

Highly recommend this place. When you're dealing with sadness and loss, Wendy is a comforting person to help you. I love how straightforward the website is. Up front pricing and beautiful remembrance package for my dog. If they let me give 5+ stars I would!

Krista Welch

a year ago

They are amazing. They were welcoming and caring of my little zeus. When we arrived they showed us to the rainbow bridge room, where they had so many things. It was beautiful in there. Thank you so much for caring for our family and I would highly recommend this place for you and you beloved animals. Thank you to Wendy and Jess and Dr. Sarah for allowing me and my pet to share our last precious moments together.

Kevin Stevens

9 months ago

I could not speak higher about everyone here! They were amazing helping me and my children with the passing of our wonderful puppy… if I could I would rate the 10 stars!! Kind, caring, comforting, and very flexible.. thank you again for helping so much during this difficult time

JOE AUCOIN

a year ago

After Charisma passed away. A friend of mine recommended them. I am so glad I chose them. Wendy was so empathetic and caring. She made a very heartbreaking moment. In to a comforting one.Thank you Wendy ❤️

Cara Booth

20 hours agoNew

I cannot Thank the owner and staff enough! I was so devastated about losing my best friend Jillybean and they made everything so peaceful and comforting, and accommodated every need and request that I asked. I will suggest them to all of my family and friends who might be in the same position as I was someday. I promise you they will do everything to make this difficult process the most memorable experience you will have.

Lewis Cucchiara

a year ago

Shawn Crapser

2 years ago

Peggy Pierce

4 years ago

Pet Passages - Fingerlakes, NY | Dignified Pet Cremation

Pet Cremation in Candor, New York

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