Customer Reviews Summary
Friends Forever Pet Crematory is highly praised for its compassionate and professional service during the difficult time of losing a pet. Andrea, the owner, is frequently mentioned for her kindness, understanding, and ability to make the cremation process as smooth and comforting as possible. Many customers appreciated the clean and welcoming facility, as well as the reasonable pricing and various memorial options available.
Linda L
A wonderful place you wish you never needed. Andrea was so lovely and so comforting. Our baby Boston passed at home Christmas night and I wondered well, now what? I thought I would drop him at the vet for the crematory process and did a Google search and came across this place. We brought him the next day, went over options and Andrea even gently laid him out on what is sort of like a casket table so we could spend a little time saying goodbye. Her services and price was so reasonable. My husband, daughter and I were so comforted by the care that was taken. I hope to never need these services for a long time, but I will never forget how kind they were in our sad time.
Lauren R
My family and I had to make the hardest and worst decision possible to have our pup Ace put down after 17 glorious years. This Took Place Monday December 30. Andrea was more than a pleasure to work with in our time of grief. Not only was she helpful. She was very understanding and compassionate. She explained to us our options in the process of everything. Our family was expecting to receive our baby boy back by the end of the week but today being New Year’s Day with an amazing gift of letting us know he was ready to come home today. We cannot thank Friends forever enough. I was a mess the day we brought him in and even today when he was picked up and Andrea was nothing but kind and compassionate. Thank you so much. Having him home means everything.
Sandy V
After our beloved Bella passed away on December 14, 2023. My Mom and I were left heartbroken, devastated, and confused about our next steps. After deciding on cremation, I had researched some places, and ultimately decided to bring Bella here. And I will not regret that for a moment.Andrea was unbelievably sweet and consoling. She made us feel very comfortable in the process, as we’ve never lost a pet before. We were expecting to pay an arm and a leg for this, but were pleasantly surprised at how reasonable everything was priced, even being seen late at night. The facility is clean and you can feel the love and care that they have for these beloved pets. My mom and I decided to privately cremate her at this facility and It was definitely the right decision to honor our Bella this way. Once she was ready be picked up, we headed over, and again we were pleasantly satisfied on how everything was packaged. The paw print mold, and urn was absolutely beautiful we loved everything. We were even given seeds to plant a tree in her honor. Of course we are devastated at our loss, but could not be anymore grateful for what they’ve done for us. I highly recommend Friends Forever CrematoryThank you so much to Andrea again from my family and I, and from our sweet Bella 🐶🌈❤️
Tracey Quinn
What an amazing experience with Friends Forever! Andrea’s compassion shined throughout the entire process of one of the most difficult situations in my life. So professional. So comforting. She brought peace and I wouldn’t recommend anyone else to take care of your loved one.
Linda L
A wonderful place you wish you never needed. Andrea was so lovely and so comforting. Our baby Boston passed at home Christmas night and I wondered well, now what? I thought I would drop him at the vet for the crematory process and did a Google search and came across this place. We brought him the next day, went over options and Andrea even gently laid him out on what is sort of like a casket table so we could spend a little time saying goodbye. Her services and price was so reasonable. My husband, daughter and I were so comforted by the care that was taken. I hope to never need these services for a long time, but I will never forget how kind they were in our sad time.
Lauren R
My family and I had to make the hardest and worst decision possible to have our pup Ace put down after 17 glorious years. This Took Place Monday December 30. Andrea was more than a pleasure to work with in our time of grief. Not only was she helpful. She was very understanding and compassionate. She explained to us our options in the process of everything. Our family was expecting to receive our baby boy back by the end of the week but today being New Year’s Day with an amazing gift of letting us know he was ready to come home today. We cannot thank Friends forever enough. I was a mess the day we brought him in and even today when he was picked up and Andrea was nothing but kind and compassionate. Thank you so much. Having him home means everything.
Sandy V
After our beloved Bella passed away on December 14, 2023. My Mom and I were left heartbroken, devastated, and confused about our next steps. After deciding on cremation, I had researched some places, and ultimately decided to bring Bella here. And I will not regret that for a moment.Andrea was unbelievably sweet and consoling. She made us feel very comfortable in the process, as we’ve never lost a pet before. We were expecting to pay an arm and a leg for this, but were pleasantly surprised at how reasonable everything was priced, even being seen late at night. The facility is clean and you can feel the love and care that they have for these beloved pets. My mom and I decided to privately cremate her at this facility and It was definitely the right decision to honor our Bella this way. Once she was ready be picked up, we headed over, and again we were pleasantly satisfied on how everything was packaged. The paw print mold, and urn was absolutely beautiful we loved everything. We were even given seeds to plant a tree in her honor. Of course we are devastated at our loss, but could not be anymore grateful for what they’ve done for us. I highly recommend Friends Forever CrematoryThank you so much to Andrea again from my family and I, and from our sweet Bella 🐶🌈❤️
Tracey Quinn
What an amazing experience with Friends Forever! Andrea’s compassion shined throughout the entire process of one of the most difficult situations in my life. So professional. So comforting. She brought peace and I wouldn’t recommend anyone else to take care of your loved one.
Lisa Marie
Incredibly rude, especially when dealing with a mourning family. We lost my dog on a Friday night and called over the weekend. My husband and I wanted a cremation service right away so we called multiple places not realizing we both called the same place and both left messages. When I got a phone call back the woman seemed really annoyed that we both called and that she already talked to us. During the phone call, she referred to my dog, Luke, as "your pet" which seemed very cold, but was not too big of a deal at first, except it is worth mentioning with how the rest of the call went. In comparison, every other place immediately offered their condolences and asked for a name and used it to address him and were beyond sympathetic. This woman was so indifferent. She then proceeded to paint a vivid picture of my dog as being crushed in a chest, frozen with other dogs, probably covered in blood feces and urine, all while I'm crying and trying to get thru the phone call without losing it. Although those things may be true, it is not something you say to the family, especially as cold hearted as she did. Furthermore, she claims she picks up dogs at vet offices to bring them to her place (she told me this for my previous dog, but we did not use her services then), yet this time she told me she would not "waste" her time driving to Red bank and back. Not like I expected it for free, price was never an object. She was just very unprofessional and I would never call her again. I wouldn't want to inconvenience her to help a grieving family during one of their hardest times.
Cheryl Bomba
When our beloved cat reached the end stage of her illness, we knew we would call Andrea at Friends Forever on her final day. This the second time we brought a pet to Andrea. Andrea made us feel 100% confident our pet would be treated lovingly and respectfully from the time we dropped her off to the time we picked her up, and 100% confident that the remains of our pet and only our pet would be returned to us. We are fortunate to have her nearby and ready to help, as it greatly reduced our stress during a very sad time. We would not consider bringing a pet anywhere else. Highly, highly recommend.
Sally Tucker
Words can't express how grateful I am for the compassionate care we received from Andrea at Friends Forever Pet Crematory. Our poor 17 1/2 year old Chloe passed away at home. I was devastated, but Andrea did everything in her power to make it an easier experience. We were promptly given an appointment, she helped me fill out the forms. They have a lovely seating area where you can spend time with your furbaby. Her box was beautifully engraved with her name and dates, and we were able to bring her home within a few days. I am so glad we found Friends Forever Pet Crematory and highly recommend their services.
D D
My Sweet Bearded Dragon, Rosie, had surgery on Friday. She survived the surgery and came home the same day but she did not make it through the night. My heart is broken and my sweet girl is surely in heaven where I will see her again some day. Thank you Rosie for our fun times together. I miss our daily routines! xxoo I could not stop crying and my thoughts were what proper burial I would have for my sweet girl. I thankfully found Friends Forever! What an AMAZING place. They are the only reason I could get through the weekend. I called and spoke to Andrea at 6 am. She answered the phone and what a pleasant, heart-felt voice I heard on the other end. Andrea was so great and she reassured me that she would take great care of Rosie. I met her within a few hours. She had everything ready for Rosie and I asked her to keep Rosie in her blanket, which she did and Andrea even saved a piece of it and returned it with Rosie. I knew that I would get my Rosie back and not ashes of any other pet. This was my worry initially but not anymore. I picked Rosie up on Monday 4/27/20. She was well-taken care of and she rests in her beautiful box with her fav blanket. Her velvet pouch with Rainbow Bridge wording is beautiful and best yet; Andrea put her little claw print in there so I can go feel close to her whenever I am feeling down. What more can I say to you Andrea, but THANK YOU SO VERY MUCH! You helped me through this and I am forever grateful. I HIGHLY recommend Andrea and her service for anyone who is going through this tough time. God Bless you! xxxooo
Victoria Baber
Friends Forever Pet Crematory is amazing! We recently lost our 13 year old pup Boscoe and they truly made a devastating situation into something special by offering us so many options and items to memorialize him. They know just how to comfort you during such a difficult time because they understand the significance of losing such a special part of the family.Thank you!🐾
Shari Chorba
Andrea made such a difficult time much easier for our family. Extremely accommodating, very professional and extremely caring. We highly recommend Friends Forever Pet Crematory services to those in need.
Brittney Solarte
There comes a difficult time of when your loved one has to go and we live roughly 45 minutes away and there were other pet crematories near us however Friends Forever Pet Crematory answered our phone call on Tuesday roughly at 4:15 AM and had treated us with nothing but with respect and kindness. Thank you Andrea for making this experience less painful and for guiding us the process that you go through. We feel so grateful to have gone to your services and I am sure little Junior is hopping around in bunny heaven. We cannot thank you enough, and we definitely recommend this place. Andrea was compassionate and caring and had let us take our time when saying goodbye to our wonderful bunny, Junior. Thank you so so much!!!
CHET MARCINKOWSKI
WE so do appreciate the love and compassion that Andrea has showed us over the years. First in 2020 with Dory and last month with our Lulu. They take the time to make certain you are comfortable with the process and you can ask any questions. Thank GOD for people like them during these difficult times!
Vince Creo
My daughter and I were so impressed with Friends Forever. Andrea was extremely patient, compassionate and sympathetic towards the loss of our beloved cat. She made the entire process as painless as possible. Even though we lived an hour away it was totally worth the trip. We highly recommend Friends Forever to care for your the loss of your pet.
Melissa Rodriguez
I highly recommend Friends Forever. It’s well managed and I received amazing support and comfort. All options were offered to us and everything was reviewed thoroughly so no mistakes are made. Pricing was not crazy like other places. What made me so comfortable here was the patience given. Please don’t hesitate to contact Friends Forever.
john crawford
I can not say enough good things about this place and the woman that works there. My girlfriend and I have now brought 2 of our dogs who passed away here. Each time we were greeted with dignity and compassion. I'm sorry I can not remember the woman's name but she is incredibly personable and shows a great amount of care in a incredibly vulnerable time. They treat your pet as if it were a human family member. The products and services they offer are top notch. We will be using them in the future and will recommend any family and friends.
Daniel Howard
I called on Wednesday afternoon at 6:50pm to inquire about the cremation services for my cat who had just passed away earlier in the day. The website states that this place is available by phone 24 hours. The lady who answered the phone was so rude that at first, I thought I had the wrong number. I told her that my cat had passed earlier in the day and her response was “well, why did you wait so long?” I wasn’t sure why she was being so hostile and argumentative. When I asked about the prices she said “it could be in the 100’s or the 300’s I don’t know”. I didn’t think asking about prices would have been such a difficult question for her to handle. I would expect more compassion from a business like this. I decided to just hang up the phone but, not before telling her that she was an awful employee or owner. I ended up taking my cat somewhere else in Ewing.Based on the responses from this business on some of the reviews it’s obvious that this business lacks basic elementary level professionalism. I am of the opinion that this place should be avoided.
Debra Nicole Drake
Andrea and Friends Forever are like a light during a very dark and sad time. Andrea treated my fur baby boy Lucky like he was her own, and showed me such warmth and compassion. She was reassuring and kind during such a vulnerable time and I appreciated that so much. Thank you. ❤️
Alexandra Vo
Our beloved Basset Hound Dakota passed away after a wonderful 14 years with us. Andrea was absolutely wonderful in helping us through a very difficult time. She is very professional and compassionate, and she is punctual with our appointments. Our fur baby passed away on Saturday night, and Andrea came in at 11 PM to meet us. Her facility is warm, clean and well-kept like a family home. Andrea gave us all the possible options (urn, paw prints, photos, etc.) for cremation, and the price is reasonable. We highly recommend Andrea and Friends Forever to anyone who is going through this difficult time.
m c
About a year ago our Pomeranian Abbey passed away in the early morning. This was my first experience with a pet passing and I woke up before work to find that she had gone. This was incredibly traumatic and at 6 am, I didnt know what to do or who to call. I googled and Friends Forever was at the top of the list. Andrea called me back immediately despite how early it was. She has a wonderful calming presence and it was such a relief to connect. When I got to the crematorium she met with me right away and helped me to navigate the different options. She was incredibly mindful of the situation and was a great comfort during such a sad and stressful day. In less than a week Abbey was returned to us in a beautiful wooden box with a lovely poem and sweet paw print card. When its time for my cat to cross the rainbow bridge Andrea will be my first call.
Sabrina Meek
We are so grateful for Andrea and the services provided at Friends Forever. I cannot say enough good things about Andrea and the way she runs her business. She is professional, flexible, compassionate and timely. Her facility is beautiful, warm and extremely well kept. Every detail from start to finish was smooth and comforting. I'd highly recommend her services to anyone. Review their website prior to. You can opt for special keep sake items such as fur clippings neatly placed in a mini bottle. Andrea, from the bottom of our hearts we thank you. We felt at peace knowing Lo was in your care. It was a pleasure and if we could, we'd leave 100 stars! Thank you-Sabrina & Matthew.
Michael Brophy
My family recently lost our beloved greyhound. I was not prepared when our pet passed, so I turned to Google and came upon Friends Forever Pet Crematory. Andrea was extremely professional and compassionate during such a difficult time. She made the entire process very easy and for that, my family is grateful! I would absolutely recommend Friends Forever to anyone who has recently experienced the loss of a pet.
Jhany guevara
It has been very hard for our family to lose our Beagle after 12 years of giving us his company, he had liver cancer, he died in our home surrounded by all the love we had for him, after processing that he would never be with us again. We who had crossed the rainbow had to say goodbye worthy of him, we did not know where to go, where to call so we began to investigate early in the morning and we found this great place Friends Forever and Andrea was very kind and understanding during our visit call, we set out to take our Cobby but a flat tire delayed us more than the time agreed with Andrea, we called her and apologized because we were going to arrive 30 minutes later, Andres very kindly understood our situation and arranged our arrival so as not to having to wait, once at her place she received us at all times, she was very kind, compassionate, she guided us in the best way to say goodbye to our Cobby, reminders, the ballot box, she gave us our space to say goodbye for the last time to our beloved pet, it was the same way when we went to collect the ashes, we will always be very grateful to Andrea for making this whole process totally bearable and lighter for our pain, Thank you for everything Andrea (English is not our first language) and you were very kind in helping us with every detail and at all times
Julie Valentino
Andrea is absolutely wonderful! We lost our sweet baby girl last week and felt that cremation was the write choice for us so I google searched pet cremation places and friends forever had the absolute best review and I was not disappointed! Andrea was so accommodating and flexible, and had amazingly quick turn around. I dropped off our baby on a Tuesday, she was cremated and ready for pickup on Wednesday. I highly recommend Friends Forever to take the absolute best care of your pet after they pass. <3
Roach M21
Making calls and reaching out to a business like Friends Forever Pet Crematory Services is one of the most unfortunate and difficult tasks at hand for a pet owner.Finding an operator, owner, and customer service representative like Andrea this day and age who makes it a lot less harder then it needs to be... is a blessing.Andrea was very responsive initially on my first call on a Saturday afternoon and even until late Saturday evening beyond normal operating hours for a business like hers when others are impossible to reach, she was available.She was thorough, and extremely accommodating from the initial phone call to every conversation since. She even thought of accommodating us with availability and services we would not have thought of on our own.She clearly takes her business very seriously, is extremely compassionate with her customers about their unfortunate loss and is willing to go the extra mile for them.I've called quite a few places before finding Andrea at Friends Forever Pet Crematory and it's evident that many people I spoke to are in this business for the business (which is not a bad thing), but Andrea in my experience is in this business for that and most importantly for delivering a dignified service without the attitude that comes often when businesses know you are in need of their services.God bless you, your staff and anyone in need of her services. Prayers for you all on the loss of your forever friend and family member. All the best.Rick
Jackie Reice
I first found Friends Forever through a Google Search the night before my beloved cat, Prince, went to the Rainbow Bridge. While reading all of the reviews and visiting their web page, I got an overwhelming feeling in my heart that Friends Forever was the right place to turn to in this dark time in my life. And I was right. From the first phone call, Andrea was so warm and caring, and she immediately offered to come in and open up an hour early so we could accommodate my work schedule, free of charge. When I met her the next day, I was instantly comforted and relieved that my cherished cat, Prince, was in the right hands. She helped me through every step of the process, and always asked if I was ready or if I would like more time...she would have happily waited forever if I asked her to. I greatly appreciated how I absolutely never felt rushed, and that I was able to be present during the process. I was pleased to find a clean, professional, updated high-tech facility and was surprised at how calm and peaceful the entire process was. My Prince was treated with the utmost dignity and respect and for that I am eternally grateful. Andrea was personable, friendly, and empathetic and I truly can not thank her enough for helping me through this. I will without a doubt be choosing her again in the future, and recommending Friends Forever to all of my pet-loving friends and family. I am so thankful I followed my intuition and my heart by choosing Andrea and I have received what is priceless to me: a profound feeling of closure. Thank you so much for everything Andrea, you are the best!
Kelliann Genovario
We are so thankful we found Andrea at Friends Forever. She was quick to reply to our call and very helpful during our difficult time.
Donna L. Serdula
My mother's dog passed away in his sleep 5 days ago. She called me for help and I immediately rushed over. I called the vet and was told that I could meet them in their parking lot and they would take the dog's body. In 6-7 weeks, they would send us his ashes.I felt there was another solution out there and I went to google. Friends Forever Pet Crematory popped up and I gave a call. Andrea picked up and provided me information and said she could see us that very day.We arrived at the facility-- it was clean, well cared for and felt very much like a warm and friendly funeral home.Andrea laid out my mom's dog and discussed with us the options. I was amazed at the different options available to us. We even felt we had a mini, unofficial viewing for Rocky; it was the closure we needed.Yesterday, I got a call from Andrea letting me know that Rocky's ashes were ready for pick up. When I arrived, she had a lovely bag containing Rocky's wooden box with an engraved label, a vial of his fur, a plaster mold of his paw prints, and a certificate with Rocky's paw prints in ink.My father passed away a decade ago and we had him cremated. After the memorial service, the funeral home director told me to retrieve my father's ashes, and I remember being surprised that they were in a black cardboard box. Our dog got a better send off than my father!Lastly, the vet told me the cost for parking lot pick up and it was only 5 dollars less than what Andrea charged us! The price is surprisingly affordable considering what you receive.All I can say is this was an absolutely wonderful, caring, gentle experience during a rough time for us. Andrea is lovely and I absolutely will recommend Friend Forever to my friends and family who have pets.
George Buchlis
Andrea was absolutely wonderful in accommodating us at a time of heavy emotional loss. Our 14.5 year old pug Gwennie went peacefully the morning of February 27th, and we arranged to have her body cremated at Friends Forever that afternoon. Every detail was cared for, and Andrea walked us through the entire process with compassion and understanding. While I can't speak to other crematories since this was my first experience, I have no doubt that Friends Forever is in a class by itself. Thank you Andrea, we greatly appreciate your help through this difficult time.
Lauren M-P
Andrea was so helpful with the entire process. She was patient with us, (especially me, I was a mess), and walked us through everything. She gave me as much time as I needed to say goodbye to our ferret. His box came out so beautiful but the Rainbow Bridge poem made me cry my face off again. I would recommend this place to anyone. The entire experience made me feel better knowing Bear was in good hands. Andrea went above and beyond and I can't thank her enough.
Katie Cush
I am writing this review of Friends Forever Pet Crematory because of wonderful experience I had with them, during the most painful time in my life. I lost my first "baby" dog Mr. Oliver suddenly. He passed away at home and I had no idea what to do or where to go. I called the vet and they offered services, but it just seemed so impersonal for my liking. I scoured the internet looking for different crematoriums and there were some closer to me but Friends Forever had glowing reviews and I decided to give them a call. And there is a reason for all those wonderful reviews. Andrea picked up the phone right away even though it was before business hours. She discussed with me my options and told me to head in around 9:30. My family and I arrived and was greeted by Andrea. She helped us get Mr. Oliver in the room and up onto a lovely bed where we could say our goodbyes in private. She took us into a room to discuss the different options they had. We were then able to go back to the room while she took his paw print and got him ready. We had a little more time to say our goodbyes to him before the cremation. She worked quickly and efficiently. We were told we would be able to get his remains back that same day we just had to wait about an hour or so. I was shocked as I thought we'd have to wait and come back another time. Andrea made the process so easy and I was so glad to be going back home with him right away. The whole process was easy and seemed very personal to us. I knew where he was at all times and it made it so much easier to know that. I would highly recommend their services if you are looking for pet cremation. I'm so glad I made the decision to use them. Thank you Andrea and Friends Forever for handling my baby with your utmost care and concern. Katie Cush
Linda L
A wonderful place you wish you never needed. Andrea was so lovely and so comforting. Our baby Boston passed at home Christmas night and I wondered well, now what? I thought I would drop him at the vet for the crematory process and did a Google search and came across this place. We brought him the next day, went over options and Andrea even gently laid him out on what is sort of like a casket table so we could spend a little time saying goodbye. Her services and price was so reasonable. My husband, daughter and I were so comforted by the care that was taken. I hope to never need these services for a long time, but I will never forget how kind they were in our sad time.
Lauren R
My family and I had to make the hardest and worst decision possible to have our pup Ace put down after 17 glorious years. This Took Place Monday December 30. Andrea was more than a pleasure to work with in our time of grief. Not only was she helpful. She was very understanding and compassionate. She explained to us our options in the process of everything. Our family was expecting to receive our baby boy back by the end of the week but today being New Year’s Day with an amazing gift of letting us know he was ready to come home today. We cannot thank Friends forever enough. I was a mess the day we brought him in and even today when he was picked up and Andrea was nothing but kind and compassionate. Thank you so much. Having him home means everything.
Sandy V
After our beloved Bella passed away on December 14, 2023. My Mom and I were left heartbroken, devastated, and confused about our next steps. After deciding on cremation, I had researched some places, and ultimately decided to bring Bella here. And I will not regret that for a moment.Andrea was unbelievably sweet and consoling. She made us feel very comfortable in the process, as we’ve never lost a pet before. We were expecting to pay an arm and a leg for this, but were pleasantly surprised at how reasonable everything was priced, even being seen late at night. The facility is clean and you can feel the love and care that they have for these beloved pets. My mom and I decided to privately cremate her at this facility and It was definitely the right decision to honor our Bella this way. Once she was ready be picked up, we headed over, and again we were pleasantly satisfied on how everything was packaged. The paw print mold, and urn was absolutely beautiful we loved everything. We were even given seeds to plant a tree in her honor. Of course we are devastated at our loss, but could not be anymore grateful for what they’ve done for us. I highly recommend Friends Forever CrematoryThank you so much to Andrea again from my family and I, and from our sweet Bella 🐶🌈❤️
Tracey Quinn
What an amazing experience with Friends Forever! Andrea’s compassion shined throughout the entire process of one of the most difficult situations in my life. So professional. So comforting. She brought peace and I wouldn’t recommend anyone else to take care of your loved one.
Lisa Marie
Incredibly rude, especially when dealing with a mourning family. We lost my dog on a Friday night and called over the weekend. My husband and I wanted a cremation service right away so we called multiple places not realizing we both called the same place and both left messages. When I got a phone call back the woman seemed really annoyed that we both called and that she already talked to us. During the phone call, she referred to my dog, Luke, as "your pet" which seemed very cold, but was not too big of a deal at first, except it is worth mentioning with how the rest of the call went. In comparison, every other place immediately offered their condolences and asked for a name and used it to address him and were beyond sympathetic. This woman was so indifferent. She then proceeded to paint a vivid picture of my dog as being crushed in a chest, frozen with other dogs, probably covered in blood feces and urine, all while I'm crying and trying to get thru the phone call without losing it. Although those things may be true, it is not something you say to the family, especially as cold hearted as she did. Furthermore, she claims she picks up dogs at vet offices to bring them to her place (she told me this for my previous dog, but we did not use her services then), yet this time she told me she would not "waste" her time driving to Red bank and back. Not like I expected it for free, price was never an object. She was just very unprofessional and I would never call her again. I wouldn't want to inconvenience her to help a grieving family during one of their hardest times.
Cheryl Bomba
When our beloved cat reached the end stage of her illness, we knew we would call Andrea at Friends Forever on her final day. This the second time we brought a pet to Andrea. Andrea made us feel 100% confident our pet would be treated lovingly and respectfully from the time we dropped her off to the time we picked her up, and 100% confident that the remains of our pet and only our pet would be returned to us. We are fortunate to have her nearby and ready to help, as it greatly reduced our stress during a very sad time. We would not consider bringing a pet anywhere else. Highly, highly recommend.
Sally Tucker
Words can't express how grateful I am for the compassionate care we received from Andrea at Friends Forever Pet Crematory. Our poor 17 1/2 year old Chloe passed away at home. I was devastated, but Andrea did everything in her power to make it an easier experience. We were promptly given an appointment, she helped me fill out the forms. They have a lovely seating area where you can spend time with your furbaby. Her box was beautifully engraved with her name and dates, and we were able to bring her home within a few days. I am so glad we found Friends Forever Pet Crematory and highly recommend their services.
D D
My Sweet Bearded Dragon, Rosie, had surgery on Friday. She survived the surgery and came home the same day but she did not make it through the night. My heart is broken and my sweet girl is surely in heaven where I will see her again some day. Thank you Rosie for our fun times together. I miss our daily routines! xxoo I could not stop crying and my thoughts were what proper burial I would have for my sweet girl. I thankfully found Friends Forever! What an AMAZING place. They are the only reason I could get through the weekend. I called and spoke to Andrea at 6 am. She answered the phone and what a pleasant, heart-felt voice I heard on the other end. Andrea was so great and she reassured me that she would take great care of Rosie. I met her within a few hours. She had everything ready for Rosie and I asked her to keep Rosie in her blanket, which she did and Andrea even saved a piece of it and returned it with Rosie. I knew that I would get my Rosie back and not ashes of any other pet. This was my worry initially but not anymore. I picked Rosie up on Monday 4/27/20. She was well-taken care of and she rests in her beautiful box with her fav blanket. Her velvet pouch with Rainbow Bridge wording is beautiful and best yet; Andrea put her little claw print in there so I can go feel close to her whenever I am feeling down. What more can I say to you Andrea, but THANK YOU SO VERY MUCH! You helped me through this and I am forever grateful. I HIGHLY recommend Andrea and her service for anyone who is going through this tough time. God Bless you! xxxooo
Victoria Baber
Friends Forever Pet Crematory is amazing! We recently lost our 13 year old pup Boscoe and they truly made a devastating situation into something special by offering us so many options and items to memorialize him. They know just how to comfort you during such a difficult time because they understand the significance of losing such a special part of the family.Thank you!🐾
Shari Chorba
Andrea made such a difficult time much easier for our family. Extremely accommodating, very professional and extremely caring. We highly recommend Friends Forever Pet Crematory services to those in need.
Susan Miller
Please beware of this awful place.. DO NOT TAKE YOUR PET THERE. I have written to you twice and have not heard back from you with regards to the horrible way my pup was presented to view after we said goodbye on November 15th with our Vet. I am not letting this go. Your very demeanor towards me on the phone acting like a doctor saying my pup probably had cancer and that's why he was bleeding from his mouth without knowing his medical history was cold and uncaring. Your services were awful and we should have never had to viewour pup in the condition he was in with blood coming from his mouth and privates. Not to mention, he was blood stained on his back and still had a tag on his paw. We were graced with using another service for other pets and know the difference. I am requesting a full refund of my monies paid. I am not going away. This will be posted everywhere and I have already contacted the media as a means to expose how you mishandled our pup. You handled us like a business transaction and it was rushed. You never explained that we couldn't watch the cremation which we have done before. So impersonal and I demand a refund.What an atrocious way to handle such a heartbreaking life event. We can never unsee what we saw. Our poor guy suffered something under your care. While we may never know, I'm comforted he was already passed before the bleeding started. You our vet could explain why. So sad to think you both partner with each other to handle our precious loved ones. I regret ever using Forever Friends. Worst experience ever.Waiting for your responseSue Miller
Latonya Foster
I am so appreciative of the online pet obituary option! Thank you for providing pet owners a space to memorialize our beloved pets.
Katie Wilkens
Losing my dog was hands down the worst day of my life and Andrea made the hardest parts of it so manageable. Unbelievably accommodating, and incredibly thoughtful. We drove well over an hour to reach her facility because of how special their services are, absolutely worth it and I would recommend them for absolutely any heart breaking goodbye. Thank you endlessly Andrea, we now have Diesel to keep close to our hearts and a calm sense of peace until we meet him again at rainbow bridge.
Keith Yatauro
Friends Forever Pet Crematory was great. Unfortunately after 12+ years our family dog Cocoa lost her battle with cancer and we had to make the difficult decision to put her down. We worked with Andrea who is one of the most compassion and caring animal lovers I have ever met. She was very professional and sympathetic toward us during this extremely emotional time. Andrea allowed us to come in ahead of time to talk about the different options we could select to remember Cocoa. Each member of our family will get a clay paw print of Cocoa so we can all still have a part of her during any tough days ahead. During Cocoas final hours Andrea treated Cocoa like her own dog and treated us like family. Friends Forever helped us through this difficult time and allowed us to peacefully put down our beloved Cocoa. I would highly recommend using Friends Forever Pet Crematory
Heather Rockino
I recently had to have a furry family member put to sleep. He had been diagnosed with a disease that we were managing quite well, but things suddenly took a turn overnight. I called my vet in the morning with the hopes of having him seen so he could pass without enduring anymore discomfort , but like many offices post COVID, they were booked to the max and unable to see him . I reached out to Andrea, and within 10 minutes she called me back with a Vet that was willing to meet me at Friends Forever and gently end my pets suffering. Having to call a stranger at such an emotional moment was stressful to say the least, but Andrea brought me peace. She is kind, caring, compassionate and beyond helpful. Her facility is beautiful, and she walks you through the process with total transparency. I highly recommend Friends Forever.
Wendy Sweeney
Amazing customer service and care for your beloved pet. I would not trust anyone else ever with my babies. Andrea is dedicated and cares. You know your pet is in good hands.
Michelle Steer
I am so grateful to Andrea from Friends Forever. She guided us through a very painful time in our lives, saying goodbye to our beloved Josie. Andrea made arrangements for euthanasia and cremation for us on a Saturday morning. The Veterinarian she uses was so kind and compassionate and explain everything so there were no surprises. We were able to be with our dog and love her until the end. Since we traveled so far Andrea cremated Josie and we could take her home with us. It is VERY comforting to know that Josie died with her "pack" loving her. Thank you Andrea for giving Josie the dignity she deserved in life and in death.
T O
3yrs ago. It was a snowy winter at the end of December, our beloved 14 yrs old cat Cookie passed away... It was the saddest day in my life as our first pet loss. We wanted to cremate him but we didn't know where we should bring him. Then, we met Andrea. She cared about our feelings and she respectfully took care of our Cookie. ..We were very satisfied with her services, Then 3 yrs later we lost another beloved our special cat, Conan. He was 19 yrs old....This time we didn't panic. Because I knew where I needed to call. It's Friends Forever's Andrea. She did the same as the last time professionally cremated and took care of Conan. Now we know that both Cookie and Conan were reunited together in heaven...Rest in Peace. Thank you very much Andrea. They both love you from heaven.
John Libby
I had never had a pet cremated before coming to Friends Forever Pet Crematory, but the reception here was nothing short of exceptionally comfortable. Andrea is nothing short of amazing. Our mission was to find a quality place to bring the vessel of our beloved elderly feline companion. Andrea sat down with us and carefully explained their website and the process of how everything was to be handled for us (as though a human was being taken care of and not a fur baby). I couldn't be more impressed with the accommodations and the service received here. I will definitely recommend this establishment to my family and friends.
Justin Kloos
When we were dealing with one of the biggest hurdles of grief in our life, Andrea came in and took care of all the ugly details. She did it with grace and kindness, and allowed us to grieve without worry. I don’t know what we would have done without them.
Brittney Solarte
There comes a difficult time of when your loved one has to go and we live roughly 45 minutes away and there were other pet crematories near us however Friends Forever Pet Crematory answered our phone call on Tuesday roughly at 4:15 AM and had treated us with nothing but with respect and kindness. Thank you Andrea for making this experience less painful and for guiding us the process that you go through. We feel so grateful to have gone to your services and I am sure little Junior is hopping around in bunny heaven. We cannot thank you enough, and we definitely recommend this place. Andrea was compassionate and caring and had let us take our time when saying goodbye to our wonderful bunny, Junior. Thank you so so much!!!
CHET MARCINKOWSKI
WE so do appreciate the love and compassion that Andrea has showed us over the years. First in 2020 with Dory and last month with our Lulu. They take the time to make certain you are comfortable with the process and you can ask any questions. Thank GOD for people like them during these difficult times!
Vince Creo
My daughter and I were so impressed with Friends Forever. Andrea was extremely patient, compassionate and sympathetic towards the loss of our beloved cat. She made the entire process as painless as possible. Even though we lived an hour away it was totally worth the trip. We highly recommend Friends Forever to care for your the loss of your pet.
Melissa Rodriguez
I highly recommend Friends Forever. It’s well managed and I received amazing support and comfort. All options were offered to us and everything was reviewed thoroughly so no mistakes are made. Pricing was not crazy like other places. What made me so comfortable here was the patience given. Please don’t hesitate to contact Friends Forever.
john crawford
I can not say enough good things about this place and the woman that works there. My girlfriend and I have now brought 2 of our dogs who passed away here. Each time we were greeted with dignity and compassion. I'm sorry I can not remember the woman's name but she is incredibly personable and shows a great amount of care in a incredibly vulnerable time. They treat your pet as if it were a human family member. The products and services they offer are top notch. We will be using them in the future and will recommend any family and friends.
Daniel Howard
I called on Wednesday afternoon at 6:50pm to inquire about the cremation services for my cat who had just passed away earlier in the day. The website states that this place is available by phone 24 hours. The lady who answered the phone was so rude that at first, I thought I had the wrong number. I told her that my cat had passed earlier in the day and her response was “well, why did you wait so long?” I wasn’t sure why she was being so hostile and argumentative. When I asked about the prices she said “it could be in the 100’s or the 300’s I don’t know”. I didn’t think asking about prices would have been such a difficult question for her to handle. I would expect more compassion from a business like this. I decided to just hang up the phone but, not before telling her that she was an awful employee or owner. I ended up taking my cat somewhere else in Ewing.Based on the responses from this business on some of the reviews it’s obvious that this business lacks basic elementary level professionalism. I am of the opinion that this place should be avoided.
Debra Nicole Drake
Andrea and Friends Forever are like a light during a very dark and sad time. Andrea treated my fur baby boy Lucky like he was her own, and showed me such warmth and compassion. She was reassuring and kind during such a vulnerable time and I appreciated that so much. Thank you. ❤️
Alexandra Vo
Our beloved Basset Hound Dakota passed away after a wonderful 14 years with us. Andrea was absolutely wonderful in helping us through a very difficult time. She is very professional and compassionate, and she is punctual with our appointments. Our fur baby passed away on Saturday night, and Andrea came in at 11 PM to meet us. Her facility is warm, clean and well-kept like a family home. Andrea gave us all the possible options (urn, paw prints, photos, etc.) for cremation, and the price is reasonable. We highly recommend Andrea and Friends Forever to anyone who is going through this difficult time.
m c
About a year ago our Pomeranian Abbey passed away in the early morning. This was my first experience with a pet passing and I woke up before work to find that she had gone. This was incredibly traumatic and at 6 am, I didnt know what to do or who to call. I googled and Friends Forever was at the top of the list. Andrea called me back immediately despite how early it was. She has a wonderful calming presence and it was such a relief to connect. When I got to the crematorium she met with me right away and helped me to navigate the different options. She was incredibly mindful of the situation and was a great comfort during such a sad and stressful day. In less than a week Abbey was returned to us in a beautiful wooden box with a lovely poem and sweet paw print card. When its time for my cat to cross the rainbow bridge Andrea will be my first call.
Sabrina Meek
We are so grateful for Andrea and the services provided at Friends Forever. I cannot say enough good things about Andrea and the way she runs her business. She is professional, flexible, compassionate and timely. Her facility is beautiful, warm and extremely well kept. Every detail from start to finish was smooth and comforting. I'd highly recommend her services to anyone. Review their website prior to. You can opt for special keep sake items such as fur clippings neatly placed in a mini bottle. Andrea, from the bottom of our hearts we thank you. We felt at peace knowing Lo was in your care. It was a pleasure and if we could, we'd leave 100 stars! Thank you-Sabrina & Matthew.
mark B
My old dog lost his battle with liver cancer Sunday night. I had talked with Andrea earlier in the day to make sure that when he passed we would have a place to take him. My vet came to our house and helped him on his way at 9:00 at night. When I called Andrea back and told her he was gone, she said come right over she would meet us in 15 minutes. When we arrived we were escorted into a small private viewing room, just like a regular funeral home. Andrea waited for us in another room while we collected our thoughts. She went over all the service options (we chose private service) Urn choices, and costs. After some paperwork, we wrote a check (we we did not have to pay then,but we did ). We chatted for a few minutes about past pets and the 4 dogs we still had at home. When it was time to go she gave us a few more minutes (no rushed feelings) to say good bye to our baby. We got a call the next day around noon to say he was ready to come home. We were given his ashes in the nice little cherry colored box,along with a cremation certificate with all the times and dates as well as little inked paw prints. Losing a pet is hard enough,Friends Forever did not make it any harder. We had piece of mind knowing that everything was taken care of right there. He was not bused around and rudely shipped back to us Via ups like some of the large care hospitals do. Thank You F.F. for making our loss a little easier
Dave Wu
Andrea was very accommodating and compassionate during the whole process after losing a loved one. She even took the time discuss ways to cope with loss of my best friend/fur family. There are many cremation services near me, but I decided to drive 40 minutes out because of the high reviews and I can now see why this business has such good ratings. Thanks again.
Erin shizzle
We called Andrea on a sunday and she answered immediately and was ready to accommodate us. Upon arrival, Andrea offered hugs and condolences and spoke about how cute my pup was, she led us into a beautiful comforting room where we were able to say goodbye in the perfect atmosphere. We then discussed the many services they offer as well as add ons, Andrea was not pushy at all, she was very patient and understanding. Having peace of mind after a loss is very important and friends forever will offer that having experienced loss themselves. Your pet and you will be treated with dignity, respect and kindness in the hands of friends forever. Very unique business ran by amazing people. Do NOT hesitate to call them when in need. Thankyou so much Andrea + staff.
Robert Nis
I rarely complete surveys or write reviews.But for anyone reading this, you know the pain and sorrow of losing a pet. I found Friends Forever by doing a google search. The reviews made me want to reach out to them.I called during off hours, and Andrea answered right away. I had questions, and she helped me through the process. She made the details simple, so we could focus on our dog, sweet and wonderful Spike. He had cancer, and the time had come to let him go to something better, as hard as it was for us. We needed to euthanize. The last thing I wanted was to take him to our vet, not that our vet isn't good. Spike didn't have good associations with those visits, since he had tumors removed in the past. Andrea contacted a vet, Dr J (I wish I knew her name so I could include it), who met us there. This was so important to me. I have to say that she was warm, personable, and sensitive. The setting and atmosphere at Friends Forever are pleasant and calming. Our last time with Spike was sad, but I felt so good to be able to hold him and be there for him. The cremation was individual, and I was able to witness. If you read the reason for Andrea and her partner starting this business, this detail was precisely the personal reason behind Friends Forever. I couldn't imagine Spike being cremated with anyone else. The process was quick, the communication with Andrea was awesome, and two days later we were bringing Spike's remains home.I can't recommend Friends Forever enough. They are efficient and detail oriented, but most importantly, they are caring people. What more could anyone need or want.
Laura F
I want to thank you Andrea for being there for me on one of the worst days of my life. My darling chihuahua Charlie had been in the hospital for a week, and sadly there was nothing more they could do. It was late afternoon on a Sunday, and I was panicked that I would have to leave him to be "picked up" in the morning by the service that they used. I went to Google & found Friends Forever. I called Andrea - not only did she meet me at her closed office, but instead of making me come back the next day, she took care of his cremation then and there - on a Sunday night. She was kind & compassionate and simply understood that I just wanted to take him home. I will never forget that you made a horrible day end at least a little less badly. It meant more than you can imagine! Thank you Andrea :)
Danielle Ornelas
My experience with Friends Forever Pet Crematory was phenomenal given the situation. Just two weeks ago, we lost our beautiful Rotti late Sunday night. We called Friends Forever Pet Crematory and discussed our options with Andrea. She was compassionate, thorough and understanding. We could not have asked for anything more during this difficult time. From that first phone call until she picked up our girl, she displayed extreme professionalism and compassion. It gave us great comfort in knowing that our girl was being treated well. Thank you, Friends Forever Pet Crematory💜
Kristen Hain
After the unexpected death of our puppy at our house, we didn’t know what to do. We wanted an imprint of Archie’s paw and a cremation. After the vet bills we had a limit of what we could spend. Other places wanted to charge us an arm and leg for the minimum, and expensive additional charges for anything extra, or they had a 3-5 day wait to have your loved ones remains given back to you.Andrea was kind, honest, transparent and made the experience as normal as it could have been. We were able to take our pup in the matter of hours, and get him back the next day. We are so thankful for making this process smooth and straight forward.
Michele Auster
There are not enough words to express our gratitude and appreciation for Andrea and Friends Forever. From our first phone call Andrea was professional and above all compassionate throughout this very difficult time.On Friday October 12 we had to prepare to say goodbye to our precious dachshund Dottie who was suffering from heart failure. We called the crematory suggested by the animal hospital but found them to be cold and impersonal. After doing online searches we found Friends Forever and read the reviews which were stellar. The phrase Friends Forever has special meaning and we feel we found them for a reason. We are so glad we did.We called Andrea on Saturday and she answered right away. We explained our situation and agreed to meet Sunday morning after hours with Dottie. After that first phone call we knew we chose the right place for our Dottie. After speaking to one of Dottie’s emergency vets it appeared that we may be able to take her home. We called Andrea and she was very happy that her services were not needed. I remember Andrea telling us to bring Dottie home and give her all the love and Big Macs she wanted. Later in the day after speaking to another vet, it appeared our Dottie was failing and we had to make the difficult decision that no pet parent should make. Another phone call to Andrea. We kept our original appointment to meet Sunday to bring Dottie with cremation on Monday. A short time after our conversation ended Andrea called to say she would have our viewing and cremation on Sunday. This was such a comfort to us and a great accommodation.When we arrived Sunday at 9am, Andrea greeted us and lovingly/gently brought our Dottie inside. We had a private room which was well appointed and comfortable. Andrea had laid out Dottie in a dog bed on a linen covered table, along with her favorite blanket and toy.We spent time with Dottie then discussed paperwork and the cremation process. Andrea was compassionate, thorough gentle. Andrea explained the importance of tagging each pet prior to cremation. It is important to stress that each pet is cremated individually. When you read Andrea’s story you will understand why this is so important to her.We were able to spend as much time with Dottie as we needed. Andrea gave Dottie a nail clip and took paw prints for us to take home.After we said our final goodbye, Andrea held Dottie with love, dignity and respect, just like Dottie was her own.After the cremation, which we chose not to witness, Dottie’s ashes were brought to us in a bag sealed with her tag. Andrea matched the number on her tag to the number on our paperwork. Andrea placed Dottie’s ashes in a velvet pouch and placed them in the urn we chose for her. We ordered a name plate that arrived 3 days later as promised. Andrea called us on Monday to see how we were and to update us on the order/delivery of Dottie’s nameplate.Thank you for reading this entire review. As you can see from our experience, we highly recommend Friends Forever. Andrea is kind, patient and compassionate- she truly loves her calling. Thank you from the bottom of our hearts!
Roberta Peirce
So happy & grateful I took my kitty LiLi to Friends Forever yesterday to be cremated. The services I got for her were second to none, the facility is beautiful & peaceful, & Andrea was amazing. Very professional, compassionate, & a pleasure to meet under such sad circumstances.I would recommend Forever Friends to anyone who is looking for a place to memorialize their furbaby. Thank you so much, Andrea for all that you did for me & LiLi!!! I truly appreciate your input about her two names & how to incorporate them into her urn & certificates. Thanks again for everything! Roberta & LiLi "Liam"
Heather Fischer
The day we unexpectedly lost our 4 year old cat was incredibly painful and devastating - it was a Saturday afternoon and we seemingly had no where to turn. When we found Friends Forever, our day brightened. Andrea took us in right away and was the most compassionate person we could have spoken to and made this horrible day a bit easier for us. This isn't just a business doing their job, they understand the pain of losing a pet and provided the comfort we needed. I couldn't recommend this place enough, they did a beautiful job in dignifying our cat's remains, and helped us through the grieving process.
Michael Brophy
My family recently lost our beloved greyhound. I was not prepared when our pet passed, so I turned to Google and came upon Friends Forever Pet Crematory. Andrea was extremely professional and compassionate during such a difficult time. She made the entire process very easy and for that, my family is grateful! I would absolutely recommend Friends Forever to anyone who has recently experienced the loss of a pet.
Jhany guevara
It has been very hard for our family to lose our Beagle after 12 years of giving us his company, he had liver cancer, he died in our home surrounded by all the love we had for him, after processing that he would never be with us again. We who had crossed the rainbow had to say goodbye worthy of him, we did not know where to go, where to call so we began to investigate early in the morning and we found this great place Friends Forever and Andrea was very kind and understanding during our visit call, we set out to take our Cobby but a flat tire delayed us more than the time agreed with Andrea, we called her and apologized because we were going to arrive 30 minutes later, Andres very kindly understood our situation and arranged our arrival so as not to having to wait, once at her place she received us at all times, she was very kind, compassionate, she guided us in the best way to say goodbye to our Cobby, reminders, the ballot box, she gave us our space to say goodbye for the last time to our beloved pet, it was the same way when we went to collect the ashes, we will always be very grateful to Andrea for making this whole process totally bearable and lighter for our pain, Thank you for everything Andrea (English is not our first language) and you were very kind in helping us with every detail and at all times
Julie Valentino
Andrea is absolutely wonderful! We lost our sweet baby girl last week and felt that cremation was the write choice for us so I google searched pet cremation places and friends forever had the absolute best review and I was not disappointed! Andrea was so accommodating and flexible, and had amazingly quick turn around. I dropped off our baby on a Tuesday, she was cremated and ready for pickup on Wednesday. I highly recommend Friends Forever to take the absolute best care of your pet after they pass. <3
Roach M21
Making calls and reaching out to a business like Friends Forever Pet Crematory Services is one of the most unfortunate and difficult tasks at hand for a pet owner.Finding an operator, owner, and customer service representative like Andrea this day and age who makes it a lot less harder then it needs to be... is a blessing.Andrea was very responsive initially on my first call on a Saturday afternoon and even until late Saturday evening beyond normal operating hours for a business like hers when others are impossible to reach, she was available.She was thorough, and extremely accommodating from the initial phone call to every conversation since. She even thought of accommodating us with availability and services we would not have thought of on our own.She clearly takes her business very seriously, is extremely compassionate with her customers about their unfortunate loss and is willing to go the extra mile for them.I've called quite a few places before finding Andrea at Friends Forever Pet Crematory and it's evident that many people I spoke to are in this business for the business (which is not a bad thing), but Andrea in my experience is in this business for that and most importantly for delivering a dignified service without the attitude that comes often when businesses know you are in need of their services.God bless you, your staff and anyone in need of her services. Prayers for you all on the loss of your forever friend and family member. All the best.Rick
Jackie Reice
I first found Friends Forever through a Google Search the night before my beloved cat, Prince, went to the Rainbow Bridge. While reading all of the reviews and visiting their web page, I got an overwhelming feeling in my heart that Friends Forever was the right place to turn to in this dark time in my life. And I was right. From the first phone call, Andrea was so warm and caring, and she immediately offered to come in and open up an hour early so we could accommodate my work schedule, free of charge. When I met her the next day, I was instantly comforted and relieved that my cherished cat, Prince, was in the right hands. She helped me through every step of the process, and always asked if I was ready or if I would like more time...she would have happily waited forever if I asked her to. I greatly appreciated how I absolutely never felt rushed, and that I was able to be present during the process. I was pleased to find a clean, professional, updated high-tech facility and was surprised at how calm and peaceful the entire process was. My Prince was treated with the utmost dignity and respect and for that I am eternally grateful. Andrea was personable, friendly, and empathetic and I truly can not thank her enough for helping me through this. I will without a doubt be choosing her again in the future, and recommending Friends Forever to all of my pet-loving friends and family. I am so thankful I followed my intuition and my heart by choosing Andrea and I have received what is priceless to me: a profound feeling of closure. Thank you so much for everything Andrea, you are the best!
Kelliann Genovario
We are so thankful we found Andrea at Friends Forever. She was quick to reply to our call and very helpful during our difficult time.
Donna L. Serdula
My mother's dog passed away in his sleep 5 days ago. She called me for help and I immediately rushed over. I called the vet and was told that I could meet them in their parking lot and they would take the dog's body. In 6-7 weeks, they would send us his ashes.I felt there was another solution out there and I went to google. Friends Forever Pet Crematory popped up and I gave a call. Andrea picked up and provided me information and said she could see us that very day.We arrived at the facility-- it was clean, well cared for and felt very much like a warm and friendly funeral home.Andrea laid out my mom's dog and discussed with us the options. I was amazed at the different options available to us. We even felt we had a mini, unofficial viewing for Rocky; it was the closure we needed.Yesterday, I got a call from Andrea letting me know that Rocky's ashes were ready for pick up. When I arrived, she had a lovely bag containing Rocky's wooden box with an engraved label, a vial of his fur, a plaster mold of his paw prints, and a certificate with Rocky's paw prints in ink.My father passed away a decade ago and we had him cremated. After the memorial service, the funeral home director told me to retrieve my father's ashes, and I remember being surprised that they were in a black cardboard box. Our dog got a better send off than my father!Lastly, the vet told me the cost for parking lot pick up and it was only 5 dollars less than what Andrea charged us! The price is surprisingly affordable considering what you receive.All I can say is this was an absolutely wonderful, caring, gentle experience during a rough time for us. Andrea is lovely and I absolutely will recommend Friend Forever to my friends and family who have pets.
George Buchlis
Andrea was absolutely wonderful in accommodating us at a time of heavy emotional loss. Our 14.5 year old pug Gwennie went peacefully the morning of February 27th, and we arranged to have her body cremated at Friends Forever that afternoon. Every detail was cared for, and Andrea walked us through the entire process with compassion and understanding. While I can't speak to other crematories since this was my first experience, I have no doubt that Friends Forever is in a class by itself. Thank you Andrea, we greatly appreciate your help through this difficult time.
Lauren M-P
Andrea was so helpful with the entire process. She was patient with us, (especially me, I was a mess), and walked us through everything. She gave me as much time as I needed to say goodbye to our ferret. His box came out so beautiful but the Rainbow Bridge poem made me cry my face off again. I would recommend this place to anyone. The entire experience made me feel better knowing Bear was in good hands. Andrea went above and beyond and I can't thank her enough.
Katie Cush
I am writing this review of Friends Forever Pet Crematory because of wonderful experience I had with them, during the most painful time in my life. I lost my first "baby" dog Mr. Oliver suddenly. He passed away at home and I had no idea what to do or where to go. I called the vet and they offered services, but it just seemed so impersonal for my liking. I scoured the internet looking for different crematoriums and there were some closer to me but Friends Forever had glowing reviews and I decided to give them a call. And there is a reason for all those wonderful reviews. Andrea picked up the phone right away even though it was before business hours. She discussed with me my options and told me to head in around 9:30. My family and I arrived and was greeted by Andrea. She helped us get Mr. Oliver in the room and up onto a lovely bed where we could say our goodbyes in private. She took us into a room to discuss the different options they had. We were then able to go back to the room while she took his paw print and got him ready. We had a little more time to say our goodbyes to him before the cremation. She worked quickly and efficiently. We were told we would be able to get his remains back that same day we just had to wait about an hour or so. I was shocked as I thought we'd have to wait and come back another time. Andrea made the process so easy and I was so glad to be going back home with him right away. The whole process was easy and seemed very personal to us. I knew where he was at all times and it made it so much easier to know that. I would highly recommend their services if you are looking for pet cremation. I'm so glad I made the decision to use them. Thank you Andrea and Friends Forever for handling my baby with your utmost care and concern. Katie Cush
Lauren Travaglini
Very compassionate, caring and knowledgeable when it came to the services for our cat when she passed. Andrea allowed us to have a private cremation ensuring our cat was alone during her "time". Our Bella was taken great care of and was very quickly returned home so she could be with us again. Highly recommended.
Rajeev Aneja
Our pet Coco- a little 5 lbs Yorkie Sweet heart passed away all of the sudden on June 27th, 2023 leaving each one of us shattered and grief stricken. This is the first time we felt this dimension of pain this deep in our lives.Not knowing where we go from here- we scrambled called different Pet Crematory Services. Friends Forever Pet Crematory were the GOD send angels to be with us in a moment of grief. She immediately comforted us, heard us and arranged for the private Crematory services for Coco within the 3 hours notice. Because of her support we were able to give Coco a send off - that was so peaceful and angelic. She gave us everything we wanted: In our own sheltered shell -we grieved, we cried, we laughed, we spent time with Coco, we decorated and send Coco to be with GOD and bring a peaceful closure to Coco's journey on Earth.Thank you for being there for us- when we needed the most. Stay blessed. We shall be thankful to you for your good deeds and karmas life long
A217
The kindness,professionalism and compassion that Andrea showed me during this emotional time was nothing short of exceptional. Within weeks of being diagnosed with congestive heart failure I lost my little Chihuahua "Dorito". He was my little angel and loved very much. Andrea took such great care if him and made everything as easy as possible. Thank you Andrea.
Lindsay Burns
Andrea is beyond compassionate and we highly recommend her services! She communicated with us the process from the first call after hours and walked us through each step thoroughly in the days following. We felt more at ease that our pet was taken care of properly, with respect and returned to us in a loving manner. Thank you!
Samara Barness
Andrea was wonderful to work with. She helped me through this difficult time of the loss of my 4 year old cat Bobby. She was very compassionate and helped me through the entire process. She even picked up our cat after getting a necropsy and made sure to take care of everything very quickly. Her follow up was amazing too. Very good customer service. Thank you again for taking care of our Bobby.
Dr. D. A. Graham
Andrea made my emotional process so smooth and beautiful. It was really nice to have my feelings were honored and respected. I highly recommend her services. She was a great listener and comforting spirit. Thank you Andrea for allowing me to say good by with dignity.
Jennifer Farber
My fur baby Duke went to the Rainbow Bridge yesterday after a long battle with liver disease. I found Friends Forever on google and gave them a call. Andrea was very helpful and very sweet. She made me and my mother feel comfortable through out the whole process and showed that she cared for my baby. She informed me on what was going on and I was able to take my baby Duke home with me in a beautiful wooden urn. Thank you so much Andrea for everything today.
Bill and Donna Brown
Friends Forever Pet Crematory was highly recommended to me by a friend, and she specifically said 'Andrea will take care of you'. And that she did. From the moment I initially called her, to picking up the urn, I knew my sweet Timothy was in the best hands possible. Andrea kept in communication with me every step of the way, and made an extremely difficult time bearable. Thank you, Andrea.
Nicole Charlton-Nauroth
There are not enough stars to rate my experience at Friends Forever. Beginning with my call at 6am on the morning my dog died, I was extremely impressed with the level of service I received as well as the professionalism and empathy of the staff. My grief was acknowledged and validated. I was treated with compassion while still being fully informed of my options. Once we arrived at the facility, the staff treated my dog with the utmost respect. We were given as much time as we needed to say goodbye. The facility itself was also lovely. It was just as nice as any “person” funeral home that I have visited. Additionally, although I could track my dog online, I was kept updated by phone until the cremation was completed. The service continued when I went back to retrieve my dog’s ashes. The remains were also handled with the utmost care and returned to me in an attractive box. I am so grateful that I chose Friends Forever as they made a difficult time much easier to bear.
Phyllis Barker
This is a wonderful company that performs a beautiful service at extremely reasonable prices for animal lovers at their saddest moments. Andrea has a tangible positive energy; my son and I felt confident that our beloved Snow (cat) was in competent and caring hands. And she was. Thank you Friends Forever!
Susan Miller
Please beware of this awful place.. DO NOT TAKE YOUR PET THERE. I have written to you twice and have not heard back from you with regards to the horrible way my pup was presented to view after we said goodbye on November 15th with our Vet. I am not letting this go. Your very demeanor towards me on the phone acting like a doctor saying my pup probably had cancer and that's why he was bleeding from his mouth without knowing his medical history was cold and uncaring. Your services were awful and we should have never had to viewour pup in the condition he was in with blood coming from his mouth and privates. Not to mention, he was blood stained on his back and still had a tag on his paw. We were graced with using another service for other pets and know the difference. I am requesting a full refund of my monies paid. I am not going away. This will be posted everywhere and I have already contacted the media as a means to expose how you mishandled our pup. You handled us like a business transaction and it was rushed. You never explained that we couldn't watch the cremation which we have done before. So impersonal and I demand a refund.What an atrocious way to handle such a heartbreaking life event. We can never unsee what we saw. Our poor guy suffered something under your care. While we may never know, I'm comforted he was already passed before the bleeding started. You our vet could explain why. So sad to think you both partner with each other to handle our precious loved ones. I regret ever using Forever Friends. Worst experience ever.Waiting for your responseSue Miller
Latonya Foster
I am so appreciative of the online pet obituary option! Thank you for providing pet owners a space to memorialize our beloved pets.
Katie Wilkens
Losing my dog was hands down the worst day of my life and Andrea made the hardest parts of it so manageable. Unbelievably accommodating, and incredibly thoughtful. We drove well over an hour to reach her facility because of how special their services are, absolutely worth it and I would recommend them for absolutely any heart breaking goodbye. Thank you endlessly Andrea, we now have Diesel to keep close to our hearts and a calm sense of peace until we meet him again at rainbow bridge.
Keith Yatauro
Friends Forever Pet Crematory was great. Unfortunately after 12+ years our family dog Cocoa lost her battle with cancer and we had to make the difficult decision to put her down. We worked with Andrea who is one of the most compassion and caring animal lovers I have ever met. She was very professional and sympathetic toward us during this extremely emotional time. Andrea allowed us to come in ahead of time to talk about the different options we could select to remember Cocoa. Each member of our family will get a clay paw print of Cocoa so we can all still have a part of her during any tough days ahead. During Cocoas final hours Andrea treated Cocoa like her own dog and treated us like family. Friends Forever helped us through this difficult time and allowed us to peacefully put down our beloved Cocoa. I would highly recommend using Friends Forever Pet Crematory
Heather Rockino
I recently had to have a furry family member put to sleep. He had been diagnosed with a disease that we were managing quite well, but things suddenly took a turn overnight. I called my vet in the morning with the hopes of having him seen so he could pass without enduring anymore discomfort , but like many offices post COVID, they were booked to the max and unable to see him . I reached out to Andrea, and within 10 minutes she called me back with a Vet that was willing to meet me at Friends Forever and gently end my pets suffering. Having to call a stranger at such an emotional moment was stressful to say the least, but Andrea brought me peace. She is kind, caring, compassionate and beyond helpful. Her facility is beautiful, and she walks you through the process with total transparency. I highly recommend Friends Forever.
Wendy Sweeney
Amazing customer service and care for your beloved pet. I would not trust anyone else ever with my babies. Andrea is dedicated and cares. You know your pet is in good hands.
Michelle Steer
I am so grateful to Andrea from Friends Forever. She guided us through a very painful time in our lives, saying goodbye to our beloved Josie. Andrea made arrangements for euthanasia and cremation for us on a Saturday morning. The Veterinarian she uses was so kind and compassionate and explain everything so there were no surprises. We were able to be with our dog and love her until the end. Since we traveled so far Andrea cremated Josie and we could take her home with us. It is VERY comforting to know that Josie died with her "pack" loving her. Thank you Andrea for giving Josie the dignity she deserved in life and in death.
T O
3yrs ago. It was a snowy winter at the end of December, our beloved 14 yrs old cat Cookie passed away... It was the saddest day in my life as our first pet loss. We wanted to cremate him but we didn't know where we should bring him. Then, we met Andrea. She cared about our feelings and she respectfully took care of our Cookie. ..We were very satisfied with her services, Then 3 yrs later we lost another beloved our special cat, Conan. He was 19 yrs old....This time we didn't panic. Because I knew where I needed to call. It's Friends Forever's Andrea. She did the same as the last time professionally cremated and took care of Conan. Now we know that both Cookie and Conan were reunited together in heaven...Rest in Peace. Thank you very much Andrea. They both love you from heaven.
John Libby
I had never had a pet cremated before coming to Friends Forever Pet Crematory, but the reception here was nothing short of exceptionally comfortable. Andrea is nothing short of amazing. Our mission was to find a quality place to bring the vessel of our beloved elderly feline companion. Andrea sat down with us and carefully explained their website and the process of how everything was to be handled for us (as though a human was being taken care of and not a fur baby). I couldn't be more impressed with the accommodations and the service received here. I will definitely recommend this establishment to my family and friends.
Justin Kloos
When we were dealing with one of the biggest hurdles of grief in our life, Andrea came in and took care of all the ugly details. She did it with grace and kindness, and allowed us to grieve without worry. I don’t know what we would have done without them.
Maria Generoso
Our beautiful dog Ciich passed away on January 18th. Our vet recommended using Friends forever, since they use their services, so we did. We are so pleased with everything. I called Andrea and she made me feel comfortable the moment I said who I was calling about. She really made me feel that our handsome boy was in good hands and that he is being treated with love and care. His urn and paw print came out beautiful! It really touched our hearts. Andrea even called me once ciich was back at the vet to be picked up. Thank you so so much for caring for Ciich. Really really the best service i can think of during such a sad and hard time for me and my family. Thank you Andrea and Friends Forever team!
Pam Punwani
I do not have enough words to thank Andrea for being so kind, courteous, and professional when my pet cat (Cuddles) passed away a couple of weeks ago. I had requested her to call me before my pet was to be cremated privately as i had to offer prayers for my pet. Not only did Andrea called me to notify me that my pet will be cremated after few minutes, but she also called me after the cremation as well. I was not expecting the after all. That was so thoughtful of her.Andrea, thank you thank you thank you.
Sasa Olessi Montano
There are just no words to adequately capture the kindness, compassion, and professionalism of Andrea and Friends Forever. During such a difficult time where we had to help our sweet Lola over the rainbow bridge, she was there for us, even on a Sunday, after hours, making sure we were supported, and taking care of Lola when the time came. This was the first time we had to go through this, and I just cannot recommend them more highly. It was because I read these reviews that I found her. Their facility is clean, warm and inviting. She will show you everything. It is so clearly a personal mission for her to help families through their difficult time. Don’t go anywhere else. You won’t regret it!
Natalie W
Our sweet Winston was taken from us on a Friday. I was too heartbroken to talk to anyone so my husband was a go between. I ended up taking him to the vet, but Andrea knew I wanted more for my baby, without ever meeting me. She explained the process to me and went way above and beyond to make sure Winston was well taken care of, even like a human I felt. She went so far as to pick Winston up from his vet on Saturday and giving us a plaster paw print and fur. It was so comforting to know he was being taken care of by someone who knew how much we loved him, instead of shipping him to a factory. He was only away from us fir 24 hours, which would have been shorter if we went with Friends Forever to begin with. I can never thank Andrea enough!!
Lawanna Donnelly
I have used them multiple times and the compassion and professionalism is by far the best I have ever experienced especially during the time of grieving. I highly recommend them for all services. They have reasonable prices and great customer service. Andrea always makes sure everything is done right and with care and respect. I would never use anyone else. Thank you so much for your kindness, compassion and caring during the lowest time of my life.
Karen Hoff.senior
Compassion ....empathy.....understanding and down to earth place. Very honest loving and trustworthy people that i left my dear departed kitty with. I would recommend this place first and again.Thank you Andrea💖 Day two. I was called to be let known i misjudged my grand furbabies weight and was owed money. Asked if she could do a memoir for me to keep for a reasonable price. I told her to keep the rest of the money. She wouldn't hear of it and to my delight i have a nice keep sake forever. Thank you💖💖💖💖💖💖💖💖
Ellen
Being the first time I (or my family) has needed such services, I wasn't sure where to start. The first place I called had a receptionist who was only able to take a message...and I never received a call back.However, when I called to inquire about Friends Forever, I was very pleased that I got to speak directly to Andrea. She was respectful, professional, compassionate, and accomodating when it came to working around my difficult schedule. Upon meeting her, I knew that our Ahji was in good hands.It has been 6 months and we miss him everyday...until we meet again at the Rainbow Bridge. <3
Kenneth Pinedo
Highly recommend this place when facing the loss of a loving pet. Andrea was extremely helpful and kind. She listened and comforted us with such an easy process during these difficult times. Thank you Andrea for helping our family get through such a tough time.
Kayla Gomez
Andrea was absolutely amazing. I cancelled with another place and went to Forever Friends and I am so thankful I did. She is loving, caring, compassionate, and just an amazing person. From the bottom of our hearts thank you for taking such good care of our Louie❤️
Wonder Land
My dear Ginny fell ill suddenly. Medicine did not help her. I did not want her to go through painful procedures and decided to put her to sleep. It was a huge loss to me. I could not just leave her body to the vet and picked up her ashes a week later. I brought her home, cleaned her, then put her in a nice box I decorated for her, along with her favorite blanket. The next day I picked some yellow chrysanthemum flowers from my garden and put them next to Ginny. We then send her to Friends Forever Pet crematory. Andrea was so nice. She offered to keep the flowers with Ginny. On the day of service, Andrea put the flowers next to Ginny's mouth, and the letter I wrote to Ginny under one of Ginny's legs, just the way I wanted it to be. We stayed with Ginny for a short time before the flowers and the letter accopanied Ginny for her final journey on the earth. That is a huge relief to me, since I believe that my dog, who is in the free spirit world, is able to understand the words I wrote to her now. Thank you, Andrea, for all you have done for us. You offered the best service we want, with an acceptable price.
mark B
My old dog lost his battle with liver cancer Sunday night. I had talked with Andrea earlier in the day to make sure that when he passed we would have a place to take him. My vet came to our house and helped him on his way at 9:00 at night. When I called Andrea back and told her he was gone, she said come right over she would meet us in 15 minutes. When we arrived we were escorted into a small private viewing room, just like a regular funeral home. Andrea waited for us in another room while we collected our thoughts. She went over all the service options (we chose private service) Urn choices, and costs. After some paperwork, we wrote a check (we we did not have to pay then,but we did ). We chatted for a few minutes about past pets and the 4 dogs we still had at home. When it was time to go she gave us a few more minutes (no rushed feelings) to say good bye to our baby. We got a call the next day around noon to say he was ready to come home. We were given his ashes in the nice little cherry colored box,along with a cremation certificate with all the times and dates as well as little inked paw prints. Losing a pet is hard enough,Friends Forever did not make it any harder. We had piece of mind knowing that everything was taken care of right there. He was not bused around and rudely shipped back to us Via ups like some of the large care hospitals do. Thank You F.F. for making our loss a little easier
Dave Wu
Andrea was very accommodating and compassionate during the whole process after losing a loved one. She even took the time discuss ways to cope with loss of my best friend/fur family. There are many cremation services near me, but I decided to drive 40 minutes out because of the high reviews and I can now see why this business has such good ratings. Thanks again.
Erin shizzle
We called Andrea on a sunday and she answered immediately and was ready to accommodate us. Upon arrival, Andrea offered hugs and condolences and spoke about how cute my pup was, she led us into a beautiful comforting room where we were able to say goodbye in the perfect atmosphere. We then discussed the many services they offer as well as add ons, Andrea was not pushy at all, she was very patient and understanding. Having peace of mind after a loss is very important and friends forever will offer that having experienced loss themselves. Your pet and you will be treated with dignity, respect and kindness in the hands of friends forever. Very unique business ran by amazing people. Do NOT hesitate to call them when in need. Thankyou so much Andrea + staff.
Robert Nis
I rarely complete surveys or write reviews.But for anyone reading this, you know the pain and sorrow of losing a pet. I found Friends Forever by doing a google search. The reviews made me want to reach out to them.I called during off hours, and Andrea answered right away. I had questions, and she helped me through the process. She made the details simple, so we could focus on our dog, sweet and wonderful Spike. He had cancer, and the time had come to let him go to something better, as hard as it was for us. We needed to euthanize. The last thing I wanted was to take him to our vet, not that our vet isn't good. Spike didn't have good associations with those visits, since he had tumors removed in the past. Andrea contacted a vet, Dr J (I wish I knew her name so I could include it), who met us there. This was so important to me. I have to say that she was warm, personable, and sensitive. The setting and atmosphere at Friends Forever are pleasant and calming. Our last time with Spike was sad, but I felt so good to be able to hold him and be there for him. The cremation was individual, and I was able to witness. If you read the reason for Andrea and her partner starting this business, this detail was precisely the personal reason behind Friends Forever. I couldn't imagine Spike being cremated with anyone else. The process was quick, the communication with Andrea was awesome, and two days later we were bringing Spike's remains home.I can't recommend Friends Forever enough. They are efficient and detail oriented, but most importantly, they are caring people. What more could anyone need or want.
Laura F
I want to thank you Andrea for being there for me on one of the worst days of my life. My darling chihuahua Charlie had been in the hospital for a week, and sadly there was nothing more they could do. It was late afternoon on a Sunday, and I was panicked that I would have to leave him to be "picked up" in the morning by the service that they used. I went to Google & found Friends Forever. I called Andrea - not only did she meet me at her closed office, but instead of making me come back the next day, she took care of his cremation then and there - on a Sunday night. She was kind & compassionate and simply understood that I just wanted to take him home. I will never forget that you made a horrible day end at least a little less badly. It meant more than you can imagine! Thank you Andrea :)
Danielle Ornelas
My experience with Friends Forever Pet Crematory was phenomenal given the situation. Just two weeks ago, we lost our beautiful Rotti late Sunday night. We called Friends Forever Pet Crematory and discussed our options with Andrea. She was compassionate, thorough and understanding. We could not have asked for anything more during this difficult time. From that first phone call until she picked up our girl, she displayed extreme professionalism and compassion. It gave us great comfort in knowing that our girl was being treated well. Thank you, Friends Forever Pet Crematory💜
Kristen Hain
After the unexpected death of our puppy at our house, we didn’t know what to do. We wanted an imprint of Archie’s paw and a cremation. After the vet bills we had a limit of what we could spend. Other places wanted to charge us an arm and leg for the minimum, and expensive additional charges for anything extra, or they had a 3-5 day wait to have your loved ones remains given back to you.Andrea was kind, honest, transparent and made the experience as normal as it could have been. We were able to take our pup in the matter of hours, and get him back the next day. We are so thankful for making this process smooth and straight forward.
Michele Auster
There are not enough words to express our gratitude and appreciation for Andrea and Friends Forever. From our first phone call Andrea was professional and above all compassionate throughout this very difficult time.On Friday October 12 we had to prepare to say goodbye to our precious dachshund Dottie who was suffering from heart failure. We called the crematory suggested by the animal hospital but found them to be cold and impersonal. After doing online searches we found Friends Forever and read the reviews which were stellar. The phrase Friends Forever has special meaning and we feel we found them for a reason. We are so glad we did.We called Andrea on Saturday and she answered right away. We explained our situation and agreed to meet Sunday morning after hours with Dottie. After that first phone call we knew we chose the right place for our Dottie. After speaking to one of Dottie’s emergency vets it appeared that we may be able to take her home. We called Andrea and she was very happy that her services were not needed. I remember Andrea telling us to bring Dottie home and give her all the love and Big Macs she wanted. Later in the day after speaking to another vet, it appeared our Dottie was failing and we had to make the difficult decision that no pet parent should make. Another phone call to Andrea. We kept our original appointment to meet Sunday to bring Dottie with cremation on Monday. A short time after our conversation ended Andrea called to say she would have our viewing and cremation on Sunday. This was such a comfort to us and a great accommodation.When we arrived Sunday at 9am, Andrea greeted us and lovingly/gently brought our Dottie inside. We had a private room which was well appointed and comfortable. Andrea had laid out Dottie in a dog bed on a linen covered table, along with her favorite blanket and toy.We spent time with Dottie then discussed paperwork and the cremation process. Andrea was compassionate, thorough gentle. Andrea explained the importance of tagging each pet prior to cremation. It is important to stress that each pet is cremated individually. When you read Andrea’s story you will understand why this is so important to her.We were able to spend as much time with Dottie as we needed. Andrea gave Dottie a nail clip and took paw prints for us to take home.After we said our final goodbye, Andrea held Dottie with love, dignity and respect, just like Dottie was her own.After the cremation, which we chose not to witness, Dottie’s ashes were brought to us in a bag sealed with her tag. Andrea matched the number on her tag to the number on our paperwork. Andrea placed Dottie’s ashes in a velvet pouch and placed them in the urn we chose for her. We ordered a name plate that arrived 3 days later as promised. Andrea called us on Monday to see how we were and to update us on the order/delivery of Dottie’s nameplate.Thank you for reading this entire review. As you can see from our experience, we highly recommend Friends Forever. Andrea is kind, patient and compassionate- she truly loves her calling. Thank you from the bottom of our hearts!
Roberta Peirce
So happy & grateful I took my kitty LiLi to Friends Forever yesterday to be cremated. The services I got for her were second to none, the facility is beautiful & peaceful, & Andrea was amazing. Very professional, compassionate, & a pleasure to meet under such sad circumstances.I would recommend Forever Friends to anyone who is looking for a place to memorialize their furbaby. Thank you so much, Andrea for all that you did for me & LiLi!!! I truly appreciate your input about her two names & how to incorporate them into her urn & certificates. Thanks again for everything! Roberta & LiLi "Liam"
Heather Fischer
The day we unexpectedly lost our 4 year old cat was incredibly painful and devastating - it was a Saturday afternoon and we seemingly had no where to turn. When we found Friends Forever, our day brightened. Andrea took us in right away and was the most compassionate person we could have spoken to and made this horrible day a bit easier for us. This isn't just a business doing their job, they understand the pain of losing a pet and provided the comfort we needed. I couldn't recommend this place enough, they did a beautiful job in dignifying our cat's remains, and helped us through the grieving process.
Christina Generoso
Friends Forever has helped us through one of the most difficult times in our life. From answering our call at 2am to arranging to pick up our loved animal more than 60 miles away, they truly made it such a peaceful experience for us.Andrea was truly an angel, and I know she handled my Chino with the respect he deserves.We are so grateful for Freinds Forever and we recommend everyone who is grieving the loss of a pet to contact them.
Nikol Szabo
This place is amazing we lost are sweet Zoey very sudden and didn’t want to wait to have her at peace. Andrea came to get her very early in the morning and had her ashes ready by the afternoon. She was so kind when we were going through one of the worst pains we’ve every experience. She made sure are sweet princess was well taken care of. We will never be able to express are gratitude to her. Thank you so much for everything you did for us.
Andrea Hayhurst
Friends Forever was beyond caring and completely exceeded my expectations. I was treated like family and I know my pet rabbit Jessica was treated with respect and dignity while in their care. Losing a pet is undoubtedly one of the saddest experiences one can go thru, but Friends Forever helped make the process easier and more comforting. They were both professional and also extremely caring and empathetic at the same time. I can't recommend them more highly.
Bill Sick
Andrea was compassionate, caring, respectful and professional in this dark time of my life, taking care of my sweet Samantha in the utmost respectful way, Sam was too good of a life companion for some hole in the ground and Friends Forever was a perfect solution, I'm glad I met Andrea and that she has this option for pet lovers in the area.She explained every step of the process and comforted me in making this heart wrenching decision, even on the phone you can tell she's an animal lover.With many areas discouraging burying pets or living in apartments, you can have your fur-baby taken care of in a respectful manner and have them returned to keep close until the time you're reunited on the other side.Highly recommend Friends Forever They're compassionate and don't push or take advantage for higher cost treatments like some might in this time of grief.
Linda Ubriaco
There are just no words for the professionalism, compassion, and kindness of Andrea. I am so happy with the caring services I recieved during this extreme difficult time for my family. She gave us as much time as we needed to spend with our Bella. She fully explained every step of the services. I highly recommended their services!
Nanita Adlawan
This was the second time in the past 4 months my family and I had to make a difficult decision to euthanize another one of our fur babies. I met Andrea back in February with my first dog, Coco. This past July 1st I had to put down his brother Nio due to cancer. The care and compassion Andrea provides is very comforting. Thank you once again Andrea!
Sayli Thube
We lost our dear friend Willie last night, Saturday April 30th; he was a 10 year old Golden Retriever who passed from Lymphoma. We would like to thank Andrea at Friends Forever, who went out of her way to open up the facility just for Willie on Sunday (when they are usually closed) to help us see him off in the most ideal, intimate way possible. This was our family's first ceremony and we cannot thank Andrea enough for the immense care and thoughtfulness put forth in taking care of Willie from the minute we brought him in. Friends Forever held a very private ceremony for us in which we were able to see the facility and exactly where Willie would be cremated. Andrea was very accommodating and really educated us on exactly what was going to happen. Willie's ashes were given back to us in a beautiful mahogany box along with an ink and ceramic paw print memorabilia. I would highly recommend Friends Forever to anyone looking to say goodbye to their pet as we saw Willie's ceremony was truly a private cremation handled with the utmost care. We cannot thank you enough Andrea.
Jill Bodnar
On March 30th our 7 year old beloved German Shepherd, Falco had to be put to sleep following a very short illness. Our family was devastated losing our best friend. We knew we wanted him cremated but we knew nothing about the process. We had called a local crematorium to start the process and there was no answer. My husband called Friends Forever Crematory and Andrea immediately picked up the phone. After speaking to her for a few minutes he knew she was the one that was going to care for Falco after he fell asleep. Andrea explained the entire process and that she would meet us at North Star Hospital. She not only met us there 15 minutes after he fell asleep, she came in the room like family and sat beside us with such compassion. We arrived at Friends Forever the following day. Andrea had Falco in a beautiful room waiting our arrival. We spent time with him as a family saying our final goodbye. He was then cremated and we brought him home to rest in peace. The peace and love that Andrea has for our beloved pets is undeniable. The pet world is truly blessed to have Andrea’s love and compassion during the most difficult time. We will forever be grateful.
Denise Ostapyk
My sons and I recently suffered the unexpected, tragic loss of our beloved cat Ruth.I was given the number of Friends Forever through Ruth's foster family. Although it was a Sunday night, my phone call was answered, my information taken and within a couple hours, Andrea arrived at our home to pick up Ruth. She treated us and Ruth with respect and care. Andrea and the staff at Friends Forever were wonderful. Everything was handled beautifully. Thank you to all.
Tammy Ranello
Early Sunday morning during the Blizzard of 2016, we lost our beloved Kodi. We were overcome with grief and we didn't know what to do. From the moment Andrea answered the phone that morning ( I thought I would be leaving a voicemail) she helped us deal with our loss. She even gave us suggestions on how to help our children (one in college and the other developmentally disabled) and our other dogs come to terms with his passing. I would recommend Friends Forever to anyone who has a fur child. My heart is still broken, but I know he was treated with respect and dignity from the very beginning.
Lauren Travaglini
Very compassionate, caring and knowledgeable when it came to the services for our cat when she passed. Andrea allowed us to have a private cremation ensuring our cat was alone during her "time". Our Bella was taken great care of and was very quickly returned home so she could be with us again. Highly recommended.
Rajeev Aneja
Our pet Coco- a little 5 lbs Yorkie Sweet heart passed away all of the sudden on June 27th, 2023 leaving each one of us shattered and grief stricken. This is the first time we felt this dimension of pain this deep in our lives.Not knowing where we go from here- we scrambled called different Pet Crematory Services. Friends Forever Pet Crematory were the GOD send angels to be with us in a moment of grief. She immediately comforted us, heard us and arranged for the private Crematory services for Coco within the 3 hours notice. Because of her support we were able to give Coco a send off - that was so peaceful and angelic. She gave us everything we wanted: In our own sheltered shell -we grieved, we cried, we laughed, we spent time with Coco, we decorated and send Coco to be with GOD and bring a peaceful closure to Coco's journey on Earth.Thank you for being there for us- when we needed the most. Stay blessed. We shall be thankful to you for your good deeds and karmas life long
A217
The kindness,professionalism and compassion that Andrea showed me during this emotional time was nothing short of exceptional. Within weeks of being diagnosed with congestive heart failure I lost my little Chihuahua "Dorito". He was my little angel and loved very much. Andrea took such great care if him and made everything as easy as possible. Thank you Andrea.
Lindsay Burns
Andrea is beyond compassionate and we highly recommend her services! She communicated with us the process from the first call after hours and walked us through each step thoroughly in the days following. We felt more at ease that our pet was taken care of properly, with respect and returned to us in a loving manner. Thank you!
Samara Barness
Andrea was wonderful to work with. She helped me through this difficult time of the loss of my 4 year old cat Bobby. She was very compassionate and helped me through the entire process. She even picked up our cat after getting a necropsy and made sure to take care of everything very quickly. Her follow up was amazing too. Very good customer service. Thank you again for taking care of our Bobby.
Dr. D. A. Graham
Andrea made my emotional process so smooth and beautiful. It was really nice to have my feelings were honored and respected. I highly recommend her services. She was a great listener and comforting spirit. Thank you Andrea for allowing me to say good by with dignity.
Jennifer Farber
My fur baby Duke went to the Rainbow Bridge yesterday after a long battle with liver disease. I found Friends Forever on google and gave them a call. Andrea was very helpful and very sweet. She made me and my mother feel comfortable through out the whole process and showed that she cared for my baby. She informed me on what was going on and I was able to take my baby Duke home with me in a beautiful wooden urn. Thank you so much Andrea for everything today.
Bill and Donna Brown
Friends Forever Pet Crematory was highly recommended to me by a friend, and she specifically said 'Andrea will take care of you'. And that she did. From the moment I initially called her, to picking up the urn, I knew my sweet Timothy was in the best hands possible. Andrea kept in communication with me every step of the way, and made an extremely difficult time bearable. Thank you, Andrea.
Nicole Charlton-Nauroth
There are not enough stars to rate my experience at Friends Forever. Beginning with my call at 6am on the morning my dog died, I was extremely impressed with the level of service I received as well as the professionalism and empathy of the staff. My grief was acknowledged and validated. I was treated with compassion while still being fully informed of my options. Once we arrived at the facility, the staff treated my dog with the utmost respect. We were given as much time as we needed to say goodbye. The facility itself was also lovely. It was just as nice as any “person” funeral home that I have visited. Additionally, although I could track my dog online, I was kept updated by phone until the cremation was completed. The service continued when I went back to retrieve my dog’s ashes. The remains were also handled with the utmost care and returned to me in an attractive box. I am so grateful that I chose Friends Forever as they made a difficult time much easier to bear.
Phyllis Barker
This is a wonderful company that performs a beautiful service at extremely reasonable prices for animal lovers at their saddest moments. Andrea has a tangible positive energy; my son and I felt confident that our beloved Snow (cat) was in competent and caring hands. And she was. Thank you Friends Forever!
Amy S.
What a wonderful service for such a sad time. My husband and I just had to have our dog put to sleep (he was 15 years old). Although it was a very sad time, Andrea helped us by providing a very personal cremation service to make everything as easy on us as possible. She is definitely one that pays close attention to details and provides an outstanding cremation service for our beloved furry family members. I am so happy to know that We left our boy in such caring hands. Thank you.
Craig Mann
Our First girl "Foxy" was taken care of by Andrea.We are soon to lose our Girl Calie. Andrea will be taking care of her too.If you in the area, do not shop around. This is the place and people to help in letting go of you love pets. It is extremly emotionally painful to give them up, but we are glad we have Andrea and her team in the process. They make the process very smoothe in such a terrible time. Friends Forever, is the only place to use if you in the NJ Ewing area. This is a business that really is there for you. They are so kind. Thank you Andrea I am so grateful you are able to hlep us with our girls. Calie, we love you and Foxy so much.
Lorraine Haley
I was very fortunate to have found Friends Forever when I searched per crematories on google. I called to find out what the process was because I feared I would have to put my sweet cat Zia to sleep. I spoke with Andrea and she was very nice and comforting she told me to call her when I was ready. The day I had to put Zia to sleep being I was so upset I called the wrong crematorium. When I couldn’t find the location I called and when the person told me they where in another town from where I was then I realized I had been calling the wrong crematorium. I contacted Andrea to tell her that I couldnt find their location. Andrea said she wasn’t expecting me (obviously) however that she was in the office and with no hesitation told me to come. Andrea was very compassionate and told me to take as much time as I needed to say good bye to Zia. I have two cats and a dog left and when it is time for them to cross the rainbow bridge I will definately bring them to Friends Forever. Thank you Andrea for your excellent service and for treating my baby girl with special care.
John Erickson
Ok, here I am again reviewing Friends Forever Pet Crematory. It’s illegal to remove honest reviews according to the FTC and that’s what was done here. I left a review stating how no care and compassion was given for me or my animal who pass, even though it was just a hamster, he is still family. I called once last night to ask for pricing and was told to call back again in the morning. I was then given attitude and what sounded like annoyance that I was even asking about cremation. Andrea doesn’t care about animals, especially little ones, nor does she care about the owners. She also deletes reviews, honest ones, now I see why there’s 5 stars. Not only did I get terrible service over the phone, she then leaves me a nasty voicemail suggesting I go to other businesses. See attached photo. Honestly will never suggest anyone here or take my on animals here.
Lisa Negron
Dear Andrea,On Nov 21, you cremated a dog named ROCKEY. He was a very special lovely boy who shared eight wonderful years with us.Knowing in November his life would end, I tried to decide between cremation and burial. I was afraid that the crematory would not treat him individually but would include him with other pets. I no longer have this fear.Your organization handled Rockey’s cremation professionally and with dignity. You treated him as though he was as important to you as he had been and still is to me. For that, I thank you from the bottom of my heart.You perform a wonderful service for us who choose cremation for our pet ROCKEY was not “just” a pet — he was my trusted friend & confidant. He gave his love, loyalty & devotion freely. It was an honor to be loved by himI can’t thank you enough for your quick and professional response to our needs regarding “ROCKEY”. You have gone above and beyond regarding this matter! I know that the NEGRON FAMILY was very pleased with your work.You made a very difficult situation much easier with your compassion and understanding. Each of us is grateful to know that we can count on you in times of crisis.Thank you again for everythingROCKEY NEGRON FAMILY
CeeCee Green
I was so hurt when my little Dex was missing from our yard only to find out he was hit by a car. When we got to Friends Forever I felt good about leaving him there, Andrea went through everything with us step by step. She was compassionate and very patient. Thank you guys for the wonderful work you do. Keep up the good work. The Greens
Carrie Wright
This place is an absolute blessing for pet parents who have lost a furbaby. They are compassionate, caring, knowledgeable and supportive. The office is easy to find, and the aesthetics and decor are soothing and very beautiful. Their step by step process and tracking are amazing, so you can rest assured you are receiving back the pet you left in their care without worry.When my chinchilla, Charlemagne, passed away, I was at a loss because I knew I wanted him cremated, but finding a reputable place that also took care of small animals was difficult. Andrea treated Charlemagne and I will the utmost respect and genuine compassion, and treated little Charlie with the same care as she would with a large, traditional pet like a dog. Everyone at FFPC are so kind, have a sincere love of animals and really understand what us pet parents go through when we lose a member of their family. I highly recommend their services to anyone who has lost a pet and is interested in cremation. They are amazing!
dgm969
Andrea's warm, and compassionate personality, topped with her professionalism, helped me tremendously during one of the toughest times of my life. I felt so lost and upset and she pulled me back in and helped me get thru the process of chosing the right package and even picking out items to accessorise my clay paw prints. Things I never wanted to think of before. In the end, everything came out beautiful and brought me some comfort and peace. ♥️🌟 Thank you for all you do! This was my first pet cremation and I highly recommend their services.
James Silvers
Review is way overdue. Andrea was great. Got everything done exactly how I wanted. She is very attentive and personable. Definitely would recommend to anyone in need of her services.
Amanda Clark
I recently lost my oldgirl of 18 years, Petey. She was such a big part of my life and loosing her has been extremely hard but Andrea helped make this process a lot easier! She was so kind and caring and really just did an outstanding job with my Petey 💗 She even cut out a piece of her sweater she was wearing and put it inside her box, made me tear up! 💗 I highly recommend if you ever loose a pet to go to them, you will not be disappointed!
Maria Generoso
Our beautiful dog Ciich passed away on January 18th. Our vet recommended using Friends forever, since they use their services, so we did. We are so pleased with everything. I called Andrea and she made me feel comfortable the moment I said who I was calling about. She really made me feel that our handsome boy was in good hands and that he is being treated with love and care. His urn and paw print came out beautiful! It really touched our hearts. Andrea even called me once ciich was back at the vet to be picked up. Thank you so so much for caring for Ciich. Really really the best service i can think of during such a sad and hard time for me and my family. Thank you Andrea and Friends Forever team!
Pam Punwani
I do not have enough words to thank Andrea for being so kind, courteous, and professional when my pet cat (Cuddles) passed away a couple of weeks ago. I had requested her to call me before my pet was to be cremated privately as i had to offer prayers for my pet. Not only did Andrea called me to notify me that my pet will be cremated after few minutes, but she also called me after the cremation as well. I was not expecting the after all. That was so thoughtful of her.Andrea, thank you thank you thank you.
Sasa Olessi Montano
There are just no words to adequately capture the kindness, compassion, and professionalism of Andrea and Friends Forever. During such a difficult time where we had to help our sweet Lola over the rainbow bridge, she was there for us, even on a Sunday, after hours, making sure we were supported, and taking care of Lola when the time came. This was the first time we had to go through this, and I just cannot recommend them more highly. It was because I read these reviews that I found her. Their facility is clean, warm and inviting. She will show you everything. It is so clearly a personal mission for her to help families through their difficult time. Don’t go anywhere else. You won’t regret it!
Natalie W
Our sweet Winston was taken from us on a Friday. I was too heartbroken to talk to anyone so my husband was a go between. I ended up taking him to the vet, but Andrea knew I wanted more for my baby, without ever meeting me. She explained the process to me and went way above and beyond to make sure Winston was well taken care of, even like a human I felt. She went so far as to pick Winston up from his vet on Saturday and giving us a plaster paw print and fur. It was so comforting to know he was being taken care of by someone who knew how much we loved him, instead of shipping him to a factory. He was only away from us fir 24 hours, which would have been shorter if we went with Friends Forever to begin with. I can never thank Andrea enough!!
Lawanna Donnelly
I have used them multiple times and the compassion and professionalism is by far the best I have ever experienced especially during the time of grieving. I highly recommend them for all services. They have reasonable prices and great customer service. Andrea always makes sure everything is done right and with care and respect. I would never use anyone else. Thank you so much for your kindness, compassion and caring during the lowest time of my life.
Karen Hoff.senior
Compassion ....empathy.....understanding and down to earth place. Very honest loving and trustworthy people that i left my dear departed kitty with. I would recommend this place first and again.Thank you Andrea💖 Day two. I was called to be let known i misjudged my grand furbabies weight and was owed money. Asked if she could do a memoir for me to keep for a reasonable price. I told her to keep the rest of the money. She wouldn't hear of it and to my delight i have a nice keep sake forever. Thank you💖💖💖💖💖💖💖💖
Ellen
Being the first time I (or my family) has needed such services, I wasn't sure where to start. The first place I called had a receptionist who was only able to take a message...and I never received a call back.However, when I called to inquire about Friends Forever, I was very pleased that I got to speak directly to Andrea. She was respectful, professional, compassionate, and accomodating when it came to working around my difficult schedule. Upon meeting her, I knew that our Ahji was in good hands.It has been 6 months and we miss him everyday...until we meet again at the Rainbow Bridge. <3
Kenneth Pinedo
Highly recommend this place when facing the loss of a loving pet. Andrea was extremely helpful and kind. She listened and comforted us with such an easy process during these difficult times. Thank you Andrea for helping our family get through such a tough time.
Kayla Gomez
Andrea was absolutely amazing. I cancelled with another place and went to Forever Friends and I am so thankful I did. She is loving, caring, compassionate, and just an amazing person. From the bottom of our hearts thank you for taking such good care of our Louie❤️
Wonder Land
My dear Ginny fell ill suddenly. Medicine did not help her. I did not want her to go through painful procedures and decided to put her to sleep. It was a huge loss to me. I could not just leave her body to the vet and picked up her ashes a week later. I brought her home, cleaned her, then put her in a nice box I decorated for her, along with her favorite blanket. The next day I picked some yellow chrysanthemum flowers from my garden and put them next to Ginny. We then send her to Friends Forever Pet crematory. Andrea was so nice. She offered to keep the flowers with Ginny. On the day of service, Andrea put the flowers next to Ginny's mouth, and the letter I wrote to Ginny under one of Ginny's legs, just the way I wanted it to be. We stayed with Ginny for a short time before the flowers and the letter accopanied Ginny for her final journey on the earth. That is a huge relief to me, since I believe that my dog, who is in the free spirit world, is able to understand the words I wrote to her now. Thank you, Andrea, for all you have done for us. You offered the best service we want, with an acceptable price.
Nichole McClish
During the hardest, most emotional time while you are grieving the loss of your precious furkid, you are welcomed with a wonderful, caring woman. She helps you tremendously through your grieving process and you can have closure in a timely manner. I have been there a few times and everytime she has been wonderful. This last time, our baby came home with us later that day. You know that it is your pet's remains as they are tagged when you arrive and you can check the tag when getting back. We also got fur clippings, prayer cards, and paw prints. The ability to post an online memorial is also very cathartic. I would highly recommend using Andrea and her services to everyone who loses their cherished pet. She provides a much more personalized service than a vet or any other crematory can.
Lo “Lo” Brow
I lost my fur baby boy Clyde the Yorkie suddenly on December 10th. People asked me when finding out he was privately cremated "how do you know if your getting HIM back and not another?" I told them I have faith! When I received his ashes on Xmas Eve, from fifth avenue vet, I was more than satisfied and assured that my fur baby boy is home for the holidays! He is in a beautiful blue velvet rainbow bridge bag that was enclosed in a beautiful wooden box! I can tell by the way he was returned he was handled with love and care! You guys at friends forever are truly amazing! Especially in dealing with the lost of my fur baby! From the bottom of my and my family heart, we thank you! My only regret is that in my extreme grief I forgot to asked for a hair clipping! Once again, Thank you!!!
S. Chau
Andrea is so nice and so very understanding of the pain in losing a precious family member. Everything just happened so quickly and unexpectedly that I was very confused and lost, but she was very patient and guided me through every option and steps for the cremation. I am so thankful and so grateful for her for treating Tazz with so much respect and care.
Elizabet ferro
We were devastated with the lost of our furry son Gringo. When I called desperate on Saturday at 6am., Andrea picked up the phone and she told me exactly what to do. I was is shocked and didn’t want the kids to see what was going on. She waited for us that morning and was patient and so understanding of our pain. I have no words to thank her. She made the whole process so much smoother.i wouldn’t have it any other way. Thank you Andrea!!The Ferro Family.
Mary Theresa Gonzalez
This is the second time in the past 4 months that my sister and I had to make the difficult decision to euthanize another one of our animal family members. We were blessed with after hours/emergency care at VSEC and Hospice care follow-up with Dr. Brad Bates from "Lap of Love." He advised us about "Friends Forever," a special place with a very dedicated and knowledgeable Director, Andrea Anastasio, who cared for us and our beloved dog, Jake, and cat, Albert, just today. They had been special buddies and we never expected to lose each of them so close together. It makes a world of difference to have the resources to help with the entire process. Andrea has a gift when it comes to handling all details with compassion and professionalism. We witnessed their private cremations and were able to take our family members home with us. This is very meaningful to us. However, there other options for those who do not feel comfortable being so hands-on; my sister and I are human healthcare providers. The Crematory is state of the art and offers a number of options including a comfortable viewing room, a euthanasia room, if needed, etc. It is beautifully furnished and maintained. We knew immediately that this is where we needed to be with our animal family members. I can't overstate our satisfaction and recommendation to real animal lovers. These are the first steps to mending our broken hearts. To anyone viewing this, we wish you peace and strength with your own journey. MTG
J Lindo
I cannot say enough about Andrea and the wonderful service I received during such a difficult time. Caring and efficient. Very professional and organized. I highly recommend this business without hesitation. No one wants to lose a beloved pet but this is where you should turn when that unfortunate time comes. Thank you, Andrea. Know that your efforts truly make a difference.
lisa witt-pinaire
Today I had to put my 22 year old cat, Rusty, to sleep after having a stroke. Andrea guided me through the entire process. Her compassion and knowledge weren't so comforting beyond my expectations. Rusty's ashes were returned to me within a few hours and a donation will be made in Rusty's memory at Ewing Animal Shelter. Thank you Andrea, you eased my broken heart🐾🐱💔 Lisa Witt-pinaire
Jimmy Gardner
This business does excellence in mind with everything. They are kind, patiently compassionate, full of thoughtfulness, and exude an exemplary attention to detail. Our experience was with Andrea and she is all these things. Thank you.It can be a little disconcerting when you first pull into the business. The outside appearance is in need of some landscaping. However though, I feel they will rectify this in time given the experience I and my family have had with them.Give them a call, you will not regret it.
Paola Colon
Andrea Anastasio was companionate and caring, when I lost my Chloe. Everything was done with care and in a timely manner. I would recommend her 150%. I feel comfort having my fur baby home again.
Debstar Morales
Andrea, thank you for all you have done for us. It shows you took great care with Cleo. We appreciate your compassion and professionalism since day 1. You made a difficult time in our lives run smoothly so we can focus on saying our last goodbyes for our Cleo. My husband and I will miss her terribly, she was our everything. It will never be the same without her. Thank you!!
Christina Generoso
Friends Forever has helped us through one of the most difficult times in our life. From answering our call at 2am to arranging to pick up our loved animal more than 60 miles away, they truly made it such a peaceful experience for us.Andrea was truly an angel, and I know she handled my Chino with the respect he deserves.We are so grateful for Freinds Forever and we recommend everyone who is grieving the loss of a pet to contact them.
Nikol Szabo
This place is amazing we lost are sweet Zoey very sudden and didn’t want to wait to have her at peace. Andrea came to get her very early in the morning and had her ashes ready by the afternoon. She was so kind when we were going through one of the worst pains we’ve every experience. She made sure are sweet princess was well taken care of. We will never be able to express are gratitude to her. Thank you so much for everything you did for us.
Andrea Hayhurst
Friends Forever was beyond caring and completely exceeded my expectations. I was treated like family and I know my pet rabbit Jessica was treated with respect and dignity while in their care. Losing a pet is undoubtedly one of the saddest experiences one can go thru, but Friends Forever helped make the process easier and more comforting. They were both professional and also extremely caring and empathetic at the same time. I can't recommend them more highly.
Bill Sick
Andrea was compassionate, caring, respectful and professional in this dark time of my life, taking care of my sweet Samantha in the utmost respectful way, Sam was too good of a life companion for some hole in the ground and Friends Forever was a perfect solution, I'm glad I met Andrea and that she has this option for pet lovers in the area.She explained every step of the process and comforted me in making this heart wrenching decision, even on the phone you can tell she's an animal lover.With many areas discouraging burying pets or living in apartments, you can have your fur-baby taken care of in a respectful manner and have them returned to keep close until the time you're reunited on the other side.Highly recommend Friends Forever They're compassionate and don't push or take advantage for higher cost treatments like some might in this time of grief.
Linda Ubriaco
There are just no words for the professionalism, compassion, and kindness of Andrea. I am so happy with the caring services I recieved during this extreme difficult time for my family. She gave us as much time as we needed to spend with our Bella. She fully explained every step of the services. I highly recommended their services!
Nanita Adlawan
This was the second time in the past 4 months my family and I had to make a difficult decision to euthanize another one of our fur babies. I met Andrea back in February with my first dog, Coco. This past July 1st I had to put down his brother Nio due to cancer. The care and compassion Andrea provides is very comforting. Thank you once again Andrea!
Sayli Thube
We lost our dear friend Willie last night, Saturday April 30th; he was a 10 year old Golden Retriever who passed from Lymphoma. We would like to thank Andrea at Friends Forever, who went out of her way to open up the facility just for Willie on Sunday (when they are usually closed) to help us see him off in the most ideal, intimate way possible. This was our family's first ceremony and we cannot thank Andrea enough for the immense care and thoughtfulness put forth in taking care of Willie from the minute we brought him in. Friends Forever held a very private ceremony for us in which we were able to see the facility and exactly where Willie would be cremated. Andrea was very accommodating and really educated us on exactly what was going to happen. Willie's ashes were given back to us in a beautiful mahogany box along with an ink and ceramic paw print memorabilia. I would highly recommend Friends Forever to anyone looking to say goodbye to their pet as we saw Willie's ceremony was truly a private cremation handled with the utmost care. We cannot thank you enough Andrea.
Jill Bodnar
On March 30th our 7 year old beloved German Shepherd, Falco had to be put to sleep following a very short illness. Our family was devastated losing our best friend. We knew we wanted him cremated but we knew nothing about the process. We had called a local crematorium to start the process and there was no answer. My husband called Friends Forever Crematory and Andrea immediately picked up the phone. After speaking to her for a few minutes he knew she was the one that was going to care for Falco after he fell asleep. Andrea explained the entire process and that she would meet us at North Star Hospital. She not only met us there 15 minutes after he fell asleep, she came in the room like family and sat beside us with such compassion. We arrived at Friends Forever the following day. Andrea had Falco in a beautiful room waiting our arrival. We spent time with him as a family saying our final goodbye. He was then cremated and we brought him home to rest in peace. The peace and love that Andrea has for our beloved pets is undeniable. The pet world is truly blessed to have Andrea’s love and compassion during the most difficult time. We will forever be grateful.
Denise Ostapyk
My sons and I recently suffered the unexpected, tragic loss of our beloved cat Ruth.I was given the number of Friends Forever through Ruth's foster family. Although it was a Sunday night, my phone call was answered, my information taken and within a couple hours, Andrea arrived at our home to pick up Ruth. She treated us and Ruth with respect and care. Andrea and the staff at Friends Forever were wonderful. Everything was handled beautifully. Thank you to all.
Tammy Ranello
Early Sunday morning during the Blizzard of 2016, we lost our beloved Kodi. We were overcome with grief and we didn't know what to do. From the moment Andrea answered the phone that morning ( I thought I would be leaving a voicemail) she helped us deal with our loss. She even gave us suggestions on how to help our children (one in college and the other developmentally disabled) and our other dogs come to terms with his passing. I would recommend Friends Forever to anyone who has a fur child. My heart is still broken, but I know he was treated with respect and dignity from the very beginning.
Nancy B
Sonny recently was diagnosed with a terminal illness, his health was rapidly declining within just about 3 weeks. I could not even understand how sudden this all happened. It was the most darkest days for me, seeing him declining so quickly, unbearable and heart wrenching. I remember searching the internet for something that I was just not ready for, cremation services for my beloved Sonny. What I did know was that I wanted to be part of his memorial and know that he was coming home with me and not someone’s else beloved pet and that he would be cared for even after he has passed. I want to thank you Andrea for your caring, respectful and high quality help with my cat, Sonny’s, final arrangements. Losing him after 16 years was so painful and still is but your service made it more tolerable! The compassion you have towards our beloved Sonny and people really show. My kids are also very thankful. I will recommend you highly to anyone needing your services! I am so glad I found you. Thank you!
Alondra Lopez
Edited: My dog just passed away and as I’m in tears i called this place and the woman i spoke to said its an additional $160 to pick him up or i can save myself that money and drop him off to which i responded it was too far, and i was going to say i would pay the fee to have him picked up. She said okay have a good day and hung up. No type of sympathy or anything! 20 minutes after my 1 start review this woman calls me back NEVER have i heard of a business calling back angry because of a 1 star review!
Carly Beusse
all I can say is thank you Andrea.. so so much from the absolute bottom of my heart.♡ if I could give you an unlimited amount of stars just know I would!! if you loved your pet as much as my fiance & I did our Leo Michael please I'm telling you MAKE THIS TRIP!! I promise you it is worth every penny & mileAndrea was the most sweetest compassionate person we could've ever asked to lay our sweet boy to rest , she also explained everything so thoroughly, I'll admit after losing my bestfriend I was a little timid & scared of who I would be bringing him to & leaving him with but as soon as I left I knew we had picked the absolute best place out there! if you're scared of not getting back your babies remains .. please read her story & understand why she started this & what she's doing she treats every pet that comes in as her own! I picked up my sweet boy today & everything was beyond perfect exceeded my expectations which were already high.we are finally at peace having him home & knowing that it is him & only him she reassured us again through everything when we came to pick up our beloved Leo Michael today.. I know that he was safe in your protection so again thank you again andrea from the absolute bottom of Nick & I's heart & we know that Leo Michael would be thanking you aswell🖤I also just wanted to add how warm it made our hearts that she recognized how beautiful that he was & she made sure she said it when we first dropped him off & aswell as taking him home means so much to us , you will forever hold a special place in our hearts.Xoxo.
olga sherman
They eased the pain of final arrangements for our dog Leo. Andrea came super early to pick him up so the kids wouldn’t have to see him leave.. the services they provided are top notch, exactly what you would do for your pet if you loved and cared for them. Thank you!
Tracy laird
This review is so overdue.. I was heartbroken when my baby Axl passed away.. we bought him from my boyfriends coworker that told us he was 8 weeks old but after taking him to the vet after he became lethargic we came to find out he was only 4 weeks old.. we did everything to save him.. 2 days & $2000 later my baby was gone.. died in my arms.. he was only 1 lb.. when he died I held him for 2 hours crying.. I had only had him for 5 days .. as I held him I called Andrea to find out what I had to do to have him cremated... not only did she come in on a Sunday and open up for just me and Axl (we were also accompanied by my friend Barb) she did this from the goodness of her heart on her day off.. xoxo. And she also delivered his remains to me at my job because I didn’t want her sitting at her facility waiting for me on the holiday weekend.. I worked maybe less then 2 miles away.. she was the most delightful person I have ever had the pleasure to work with.. I was devastated that my little baby Axl passed away... but since then I have found love again with my new puppy Jax.. he brings a smile to my face everyday.. he would have been a great brother to Axl.. I would highly recommend the facility to anyone looking to finalize the last of their pets journey... the compassion and love I felt was definitely real.. my gratitude to Andrea always as I was in so much pain ❤️💕.Sincerely,Tracy Laird
Lynn Latimer
Andrea was so kind to our grieving family. She was prompt and gave us options for our beloved Cody. If I could rate them 10 stars I would. Made a bad situation a little easier.Thanks again Andrea
Sadie lohr
Andrea was great she handled my sweet baby with love and respect . Andrea also was very sweet and caring towards me and my family. Definitely one of the best crematoriums out there
Katrina Pitas
Called to learn more about the pet DNA preservation service advertised on their website, both to find out if I could ship my pet’s body to them for the service and what storage requirements there would be for the body if I was able to find someone closer to me to do it. Woman I spoke with had no information, was not willing to pass on information of the company who performs the service, or entertain the idea of helping to anyone not physically in New Jersey, and on top of it all was rude about it.
LL
Andrea Anastasio was great with my 19 year old cat Shadow. Felt safe and content. Hard worker, who provided highly personalized, quality service. Have recommended her to others.
O H
Losing a loved one is not easy, but having friends forever do everything for you was amazing. They were nice, caring, and fair priced. They never dropped the ball once from start to finish and I would definitely recommend them if you had a tragedy with your little one.
Amy S.
What a wonderful service for such a sad time. My husband and I just had to have our dog put to sleep (he was 15 years old). Although it was a very sad time, Andrea helped us by providing a very personal cremation service to make everything as easy on us as possible. She is definitely one that pays close attention to details and provides an outstanding cremation service for our beloved furry family members. I am so happy to know that We left our boy in such caring hands. Thank you.
Craig Mann
Our First girl "Foxy" was taken care of by Andrea.We are soon to lose our Girl Calie. Andrea will be taking care of her too.If you in the area, do not shop around. This is the place and people to help in letting go of you love pets. It is extremly emotionally painful to give them up, but we are glad we have Andrea and her team in the process. They make the process very smoothe in such a terrible time. Friends Forever, is the only place to use if you in the NJ Ewing area. This is a business that really is there for you. They are so kind. Thank you Andrea I am so grateful you are able to hlep us with our girls. Calie, we love you and Foxy so much.
Lorraine Haley
I was very fortunate to have found Friends Forever when I searched per crematories on google. I called to find out what the process was because I feared I would have to put my sweet cat Zia to sleep. I spoke with Andrea and she was very nice and comforting she told me to call her when I was ready. The day I had to put Zia to sleep being I was so upset I called the wrong crematorium. When I couldn’t find the location I called and when the person told me they where in another town from where I was then I realized I had been calling the wrong crematorium. I contacted Andrea to tell her that I couldnt find their location. Andrea said she wasn’t expecting me (obviously) however that she was in the office and with no hesitation told me to come. Andrea was very compassionate and told me to take as much time as I needed to say good bye to Zia. I have two cats and a dog left and when it is time for them to cross the rainbow bridge I will definately bring them to Friends Forever. Thank you Andrea for your excellent service and for treating my baby girl with special care.
John Erickson
Ok, here I am again reviewing Friends Forever Pet Crematory. It’s illegal to remove honest reviews according to the FTC and that’s what was done here. I left a review stating how no care and compassion was given for me or my animal who pass, even though it was just a hamster, he is still family. I called once last night to ask for pricing and was told to call back again in the morning. I was then given attitude and what sounded like annoyance that I was even asking about cremation. Andrea doesn’t care about animals, especially little ones, nor does she care about the owners. She also deletes reviews, honest ones, now I see why there’s 5 stars. Not only did I get terrible service over the phone, she then leaves me a nasty voicemail suggesting I go to other businesses. See attached photo. Honestly will never suggest anyone here or take my on animals here.
Lisa Negron
Dear Andrea,On Nov 21, you cremated a dog named ROCKEY. He was a very special lovely boy who shared eight wonderful years with us.Knowing in November his life would end, I tried to decide between cremation and burial. I was afraid that the crematory would not treat him individually but would include him with other pets. I no longer have this fear.Your organization handled Rockey’s cremation professionally and with dignity. You treated him as though he was as important to you as he had been and still is to me. For that, I thank you from the bottom of my heart.You perform a wonderful service for us who choose cremation for our pet ROCKEY was not “just” a pet — he was my trusted friend & confidant. He gave his love, loyalty & devotion freely. It was an honor to be loved by himI can’t thank you enough for your quick and professional response to our needs regarding “ROCKEY”. You have gone above and beyond regarding this matter! I know that the NEGRON FAMILY was very pleased with your work.You made a very difficult situation much easier with your compassion and understanding. Each of us is grateful to know that we can count on you in times of crisis.Thank you again for everythingROCKEY NEGRON FAMILY
CeeCee Green
I was so hurt when my little Dex was missing from our yard only to find out he was hit by a car. When we got to Friends Forever I felt good about leaving him there, Andrea went through everything with us step by step. She was compassionate and very patient. Thank you guys for the wonderful work you do. Keep up the good work. The Greens
Carrie Wright
This place is an absolute blessing for pet parents who have lost a furbaby. They are compassionate, caring, knowledgeable and supportive. The office is easy to find, and the aesthetics and decor are soothing and very beautiful. Their step by step process and tracking are amazing, so you can rest assured you are receiving back the pet you left in their care without worry.When my chinchilla, Charlemagne, passed away, I was at a loss because I knew I wanted him cremated, but finding a reputable place that also took care of small animals was difficult. Andrea treated Charlemagne and I will the utmost respect and genuine compassion, and treated little Charlie with the same care as she would with a large, traditional pet like a dog. Everyone at FFPC are so kind, have a sincere love of animals and really understand what us pet parents go through when we lose a member of their family. I highly recommend their services to anyone who has lost a pet and is interested in cremation. They are amazing!
dgm969
Andrea's warm, and compassionate personality, topped with her professionalism, helped me tremendously during one of the toughest times of my life. I felt so lost and upset and she pulled me back in and helped me get thru the process of chosing the right package and even picking out items to accessorise my clay paw prints. Things I never wanted to think of before. In the end, everything came out beautiful and brought me some comfort and peace. ♥️🌟 Thank you for all you do! This was my first pet cremation and I highly recommend their services.
James Silvers
Review is way overdue. Andrea was great. Got everything done exactly how I wanted. She is very attentive and personable. Definitely would recommend to anyone in need of her services.
Amanda Clark
I recently lost my oldgirl of 18 years, Petey. She was such a big part of my life and loosing her has been extremely hard but Andrea helped make this process a lot easier! She was so kind and caring and really just did an outstanding job with my Petey 💗 She even cut out a piece of her sweater she was wearing and put it inside her box, made me tear up! 💗 I highly recommend if you ever loose a pet to go to them, you will not be disappointed!
Mike Jones
Thanks so much in this difficult time for my family. Nick was a son, brother and of course our protector. He will be missed. Andrea you are compassionate, understanding and provided a warm customer service experience. I will forever be thankful. You are a gem !! Thank you
Brezzy8894
Their services here will not be forgotten by my family. Our little white chihuahua Rose had passed away and we didn’t know how to handle it but at least we can have her here with us in someway thanks to them. The box she’s kept in is beautiful and the memories we shared with Rose will stay with us.
Kenith Corrales
I was in need of their services during the pandemic when I lost my dear dog they accommodated me to the best of their ability due to the restrictions that were placed upon them including bringing a veterinarian to assist in euthanization of my poor animal. I would definitely recommend them they do provide array of choices in the final preparations for your pet.
Christina Ferone
One of the hardest things I've had to face was loosing my dog the way I didFriends forever made this process easier by the way they cared! Andrea kept us informed with everythingIt was a weight lifted off knowing what good hands my beloved chrissy was inUnfortunately chrissys life was cut shortAndrea and staff did everything to make this process easier on my family and I appreciate it so muchThey care they keep you informed they will do anything to make this process easierI respect and love them for thatNone knows how hard this has been and if it wasn't for friends Forever I don't know if I would of made I throughFrom the first phone call to them I felt the compassion the understanding and the loveYou guys are truly heaven sentThabk you for being amazing
Morgan Ryan
I had my bird cremated here and it was a great experience. She was very nice and considerate towards me and my mother. She did an excellent job at explaining her business and what was going to happen with my pet. It’s amazing service here 10/10 recommend this place.
Unapologetically Monkey
Words cannot express how wonderful this places, and the owner, she is absolutely amazing, so empathic, so accommodating, if I could give more than five stars, I would !And, very reasonably price on top of it, I highly recommend, 100%!i’ve had two of my dogs cremated at Friends forever , and I will most definitely have any other of my fir babies who pass cremated here as well.
Liz Barbarevech
I lost my hamster, Peanut, about a month ago, and Friends Forever took such great care of him. They treat every animal, no matter how small or how large, with respect and compassion. I highly recommend them, and wish I could give more than 5 stars!
Jacquie Paccione
The kindness and compassion we were shown when our beloved Kosmo passed away was second to none. Thank you just doesn’t seem like enough to say. Kosmo was treated with dignity and respect. He received a send off he deserved as a pup to a funeral director dad.
The Man
Just recently our beloved Chance passed away. It was heart breaking and a difficult process to go through. We wanted to honor him and the love and memories that we created together so we went to Friends Forever. They were able to help us with everything that we needed and give us all of our opinions that we could do. We chose to get a regular urn and a keychain urn in memory of Chance. I thank them very much for everything they did to help us with our loved one. RIP Chance
Marc Collins
The staff is very compassionate and helpful. I was given many options for service with Andrea. She made sure that I was well informed. The service was very fast. Thank you for being there for me in this time.
Nichole McClish
During the hardest, most emotional time while you are grieving the loss of your precious furkid, you are welcomed with a wonderful, caring woman. She helps you tremendously through your grieving process and you can have closure in a timely manner. I have been there a few times and everytime she has been wonderful. This last time, our baby came home with us later that day. You know that it is your pet's remains as they are tagged when you arrive and you can check the tag when getting back. We also got fur clippings, prayer cards, and paw prints. The ability to post an online memorial is also very cathartic. I would highly recommend using Andrea and her services to everyone who loses their cherished pet. She provides a much more personalized service than a vet or any other crematory can.
Lo “Lo” Brow
I lost my fur baby boy Clyde the Yorkie suddenly on December 10th. People asked me when finding out he was privately cremated "how do you know if your getting HIM back and not another?" I told them I have faith! When I received his ashes on Xmas Eve, from fifth avenue vet, I was more than satisfied and assured that my fur baby boy is home for the holidays! He is in a beautiful blue velvet rainbow bridge bag that was enclosed in a beautiful wooden box! I can tell by the way he was returned he was handled with love and care! You guys at friends forever are truly amazing! Especially in dealing with the lost of my fur baby! From the bottom of my and my family heart, we thank you! My only regret is that in my extreme grief I forgot to asked for a hair clipping! Once again, Thank you!!!
S. Chau
Andrea is so nice and so very understanding of the pain in losing a precious family member. Everything just happened so quickly and unexpectedly that I was very confused and lost, but she was very patient and guided me through every option and steps for the cremation. I am so thankful and so grateful for her for treating Tazz with so much respect and care.
Elizabet ferro
We were devastated with the lost of our furry son Gringo. When I called desperate on Saturday at 6am., Andrea picked up the phone and she told me exactly what to do. I was is shocked and didn’t want the kids to see what was going on. She waited for us that morning and was patient and so understanding of our pain. I have no words to thank her. She made the whole process so much smoother.i wouldn’t have it any other way. Thank you Andrea!!The Ferro Family.
Mary Theresa Gonzalez
This is the second time in the past 4 months that my sister and I had to make the difficult decision to euthanize another one of our animal family members. We were blessed with after hours/emergency care at VSEC and Hospice care follow-up with Dr. Brad Bates from "Lap of Love." He advised us about "Friends Forever," a special place with a very dedicated and knowledgeable Director, Andrea Anastasio, who cared for us and our beloved dog, Jake, and cat, Albert, just today. They had been special buddies and we never expected to lose each of them so close together. It makes a world of difference to have the resources to help with the entire process. Andrea has a gift when it comes to handling all details with compassion and professionalism. We witnessed their private cremations and were able to take our family members home with us. This is very meaningful to us. However, there other options for those who do not feel comfortable being so hands-on; my sister and I are human healthcare providers. The Crematory is state of the art and offers a number of options including a comfortable viewing room, a euthanasia room, if needed, etc. It is beautifully furnished and maintained. We knew immediately that this is where we needed to be with our animal family members. I can't overstate our satisfaction and recommendation to real animal lovers. These are the first steps to mending our broken hearts. To anyone viewing this, we wish you peace and strength with your own journey. MTG
J Lindo
I cannot say enough about Andrea and the wonderful service I received during such a difficult time. Caring and efficient. Very professional and organized. I highly recommend this business without hesitation. No one wants to lose a beloved pet but this is where you should turn when that unfortunate time comes. Thank you, Andrea. Know that your efforts truly make a difference.
lisa witt-pinaire
Today I had to put my 22 year old cat, Rusty, to sleep after having a stroke. Andrea guided me through the entire process. Her compassion and knowledge weren't so comforting beyond my expectations. Rusty's ashes were returned to me within a few hours and a donation will be made in Rusty's memory at Ewing Animal Shelter. Thank you Andrea, you eased my broken heart🐾🐱💔 Lisa Witt-pinaire
Jimmy Gardner
This business does excellence in mind with everything. They are kind, patiently compassionate, full of thoughtfulness, and exude an exemplary attention to detail. Our experience was with Andrea and she is all these things. Thank you.It can be a little disconcerting when you first pull into the business. The outside appearance is in need of some landscaping. However though, I feel they will rectify this in time given the experience I and my family have had with them.Give them a call, you will not regret it.
Paola Colon
Andrea Anastasio was companionate and caring, when I lost my Chloe. Everything was done with care and in a timely manner. I would recommend her 150%. I feel comfort having my fur baby home again.
Debstar Morales
Andrea, thank you for all you have done for us. It shows you took great care with Cleo. We appreciate your compassion and professionalism since day 1. You made a difficult time in our lives run smoothly so we can focus on saying our last goodbyes for our Cleo. My husband and I will miss her terribly, she was our everything. It will never be the same without her. Thank you!!
Uniquea Antley
I’M LEAVING THIS ONE STAR NOW THAT I’VE GOTTEN MYSELF TOGETHER TO EXPLAIN MY EXPERIENCE WITH ESTABLISHMENT. ON DECEMBER 18TH MY BOYFRIEND’S DOG UNEXPECTEDLY PASSED AWAY AND WITH HIM BEING IN SHOCK I CALLED THREE PLACES UPON INITIALLY CALLING NO ONE ANSWERED THE PHONE. SO I CALLED BACK LATER AND A WOMAN ANSWERED THE PHONE AND SAID CALL BACK AT 5:45PM WE COULD COME AT 6PM. I CALLED AT 5:45PM AND THE WOMAN SAID WE COULD COME AT 6:45PM. BEFORE 6:45PM CAME SHE CALLED ME BACK FROM A PRIVATE NUMBER SAYING WE COULD COME AT 7PM NOW THEY WERE FINISHING UP WITH ANOTHER CUSTOMER. I ASKED HER HOW MUCH IT WOULD BE AND FOR A 15 LB DACHSHUND YORKIE MIX IT WOULD BE $300. MY BOYFRIEND SAID NEVERMIND AND WOULD JUST BURY HIM THE BACKYARD. AS A COURTESY I CALLED THE WOMAN BACK TOLD HER MY BOYFRIEND DIDN’T HAVE THE MONEY AND DIDN’T WANT ME TO PAY IM SORRY WE AREN’T GOING TO MAKE IT AND THE WOMAN HUNG UP. IF I EVER GET A DOG I WILL NEVER REACH OUT TO THIS PLACE AGAIN. IT’S SAD BUSINESSES ARE SO MONEY HUNGRY THEY CAN’T EVEN SHOW COMPASSION TO OFFER CONDOLENCES BEFORE JUST HANGING UP DURING A PERSON’S BEREAVEMENT. AND TO THE OWNER NO NEED TO LIE IN RESPONSE AND GO BACK AND FORTH LIKE YOU’RE DOING WITH THE NEGATIVE REVIEWS YOU’RE RECEIVING PEOPLE ARE NOT LYING ON YOUR BUSINESS BECAUSE WE GAIN NOTHING JUST SHARING OUR POOR EXPERIENCES FOR OTHER PET OWNERS. BE BLESSED IN THE NEW YEAR.
Tiffany Herrera
Don’t recommend going here at all if I couldLeave 0 stars I would .I called this place in hopes they would be able to attend me the same day , instead of saying my condolences for your lost . She said she couldn’t help today and for me to continue going through google to find a place that could help me today .
J Napier
Kodi was the most gentle, loving giant dog. Andrea was terrific, she handled everything with empathy and professionalism. Thank you so much.
Luisa Castiblanco
make a call to have more information about the cremation of a kitten that just died, which is very sad. they returned the call and were very rude, they yelled at me and told me to go to a place that spoke Spanish that they were not going to receive us or any member of my family.
Julie T
These guys are amazing. Very professional, compassionate and caring. I highly recommend Friends Forever.....There is no way I’m going anywhere else after the experience I had here....Andrea is absolutely the best
Clintsmith721
Awesome place. Andrea is as friendly as can be and very understanding/compassionate. Perfect service for anyone saying goodbye to their best friend.
Brian Solarski
Friends forever made a very difficult time go as possible thank you so much. Andrea from friends forever was able to set me up with a local vet to have everything taken care of at our home to make our this process as comfortable as possible thank you again would highly recommend great professionals
Eduardo Calderon
I can't say enough how awesome Andrea was with our little Bella, I was very impressed with their services and how accommodating she was during our time of loss.
Vincenza Caserta
Our Fred got sick New Year's eve.I called Andrea to see if they were available New Year"s Day and what we should do if he passed that day.She was very kind and said she would be available.We put him down that Monday Jan,4.Andrea was very accommodating and showed much compassion.She was very caring and patient.It was like losing a child.Fred was 17 1/2.The place itself was very nice and Andrea allowed us to stay as long as we need.Thank you for everything Andrea!Tony and Enza
Ardena Blough
The owner is very compassionate and provided excellent service during a difficult time, after losing our cat unexpectedly due to a fatal health condition. The individual service was comforting.
Nancy B
Sonny recently was diagnosed with a terminal illness, his health was rapidly declining within just about 3 weeks. I could not even understand how sudden this all happened. It was the most darkest days for me, seeing him declining so quickly, unbearable and heart wrenching. I remember searching the internet for something that I was just not ready for, cremation services for my beloved Sonny. What I did know was that I wanted to be part of his memorial and know that he was coming home with me and not someone’s else beloved pet and that he would be cared for even after he has passed. I want to thank you Andrea for your caring, respectful and high quality help with my cat, Sonny’s, final arrangements. Losing him after 16 years was so painful and still is but your service made it more tolerable! The compassion you have towards our beloved Sonny and people really show. My kids are also very thankful. I will recommend you highly to anyone needing your services! I am so glad I found you. Thank you!
Alondra Lopez
Edited: My dog just passed away and as I’m in tears i called this place and the woman i spoke to said its an additional $160 to pick him up or i can save myself that money and drop him off to which i responded it was too far, and i was going to say i would pay the fee to have him picked up. She said okay have a good day and hung up. No type of sympathy or anything! 20 minutes after my 1 start review this woman calls me back NEVER have i heard of a business calling back angry because of a 1 star review!
Carly Beusse
all I can say is thank you Andrea.. so so much from the absolute bottom of my heart.♡ if I could give you an unlimited amount of stars just know I would!! if you loved your pet as much as my fiance & I did our Leo Michael please I'm telling you MAKE THIS TRIP!! I promise you it is worth every penny & mileAndrea was the most sweetest compassionate person we could've ever asked to lay our sweet boy to rest , she also explained everything so thoroughly, I'll admit after losing my bestfriend I was a little timid & scared of who I would be bringing him to & leaving him with but as soon as I left I knew we had picked the absolute best place out there! if you're scared of not getting back your babies remains .. please read her story & understand why she started this & what she's doing she treats every pet that comes in as her own! I picked up my sweet boy today & everything was beyond perfect exceeded my expectations which were already high.we are finally at peace having him home & knowing that it is him & only him she reassured us again through everything when we came to pick up our beloved Leo Michael today.. I know that he was safe in your protection so again thank you again andrea from the absolute bottom of Nick & I's heart & we know that Leo Michael would be thanking you aswell🖤I also just wanted to add how warm it made our hearts that she recognized how beautiful that he was & she made sure she said it when we first dropped him off & aswell as taking him home means so much to us , you will forever hold a special place in our hearts.Xoxo.
olga sherman
They eased the pain of final arrangements for our dog Leo. Andrea came super early to pick him up so the kids wouldn’t have to see him leave.. the services they provided are top notch, exactly what you would do for your pet if you loved and cared for them. Thank you!
Tracy laird
This review is so overdue.. I was heartbroken when my baby Axl passed away.. we bought him from my boyfriends coworker that told us he was 8 weeks old but after taking him to the vet after he became lethargic we came to find out he was only 4 weeks old.. we did everything to save him.. 2 days & $2000 later my baby was gone.. died in my arms.. he was only 1 lb.. when he died I held him for 2 hours crying.. I had only had him for 5 days .. as I held him I called Andrea to find out what I had to do to have him cremated... not only did she come in on a Sunday and open up for just me and Axl (we were also accompanied by my friend Barb) she did this from the goodness of her heart on her day off.. xoxo. And she also delivered his remains to me at my job because I didn’t want her sitting at her facility waiting for me on the holiday weekend.. I worked maybe less then 2 miles away.. she was the most delightful person I have ever had the pleasure to work with.. I was devastated that my little baby Axl passed away... but since then I have found love again with my new puppy Jax.. he brings a smile to my face everyday.. he would have been a great brother to Axl.. I would highly recommend the facility to anyone looking to finalize the last of their pets journey... the compassion and love I felt was definitely real.. my gratitude to Andrea always as I was in so much pain ❤️💕.Sincerely,Tracy Laird
Lynn Latimer
Andrea was so kind to our grieving family. She was prompt and gave us options for our beloved Cody. If I could rate them 10 stars I would. Made a bad situation a little easier.Thanks again Andrea
Sadie lohr
Andrea was great she handled my sweet baby with love and respect . Andrea also was very sweet and caring towards me and my family. Definitely one of the best crematoriums out there
Katrina Pitas
Called to learn more about the pet DNA preservation service advertised on their website, both to find out if I could ship my pet’s body to them for the service and what storage requirements there would be for the body if I was able to find someone closer to me to do it. Woman I spoke with had no information, was not willing to pass on information of the company who performs the service, or entertain the idea of helping to anyone not physically in New Jersey, and on top of it all was rude about it.
LL
Andrea Anastasio was great with my 19 year old cat Shadow. Felt safe and content. Hard worker, who provided highly personalized, quality service. Have recommended her to others.
O H
Losing a loved one is not easy, but having friends forever do everything for you was amazing. They were nice, caring, and fair priced. They never dropped the ball once from start to finish and I would definitely recommend them if you had a tragedy with your little one.
Dawn
Andrea has provided services for 5 of my beloved pets. She is awesome.
Brian Davis
I had my dog cremated there. They are very kind people, very professional and have fair prices.
Beg n Bark Petsitting
They are great! Very professional. They do a very nice job with your furry loved one
Yessenia Robles
Great service... she handled my lovely ChiChi with respect. Thank you for your service.
Barbara Karbach
They are the best, most empathetic organization in your time of need. We will always use them.
Laurie Mercer
I cannot recommend Andrea highly enough! During one of the most difficult moments in our lives, Andrea was nothing short of professional and more importantly, truly caring! We lost our baby boy and it felt like our worlds crashed. Andrea was there the moment I contacted her and cared for our boy as if he was her own. She kept us in the loop every step of the way and treated our baby with such love! She helped get us through one of the most difficult times in our lives and eased some of the pain. I highly, highly recommend Friends Forever Pet Creamatory and Andrea!
Amanda Shain
Andrea went about and beyond, thank you!
Vincent Willa
They are unprofessional in every way.
Lucas Covitz
alexa whitehead
Mike Jones
Thanks so much in this difficult time for my family. Nick was a son, brother and of course our protector. He will be missed. Andrea you are compassionate, understanding and provided a warm customer service experience. I will forever be thankful. You are a gem !! Thank you
Brezzy8894
Their services here will not be forgotten by my family. Our little white chihuahua Rose had passed away and we didn’t know how to handle it but at least we can have her here with us in someway thanks to them. The box she’s kept in is beautiful and the memories we shared with Rose will stay with us.
Kenith Corrales
I was in need of their services during the pandemic when I lost my dear dog they accommodated me to the best of their ability due to the restrictions that were placed upon them including bringing a veterinarian to assist in euthanization of my poor animal. I would definitely recommend them they do provide array of choices in the final preparations for your pet.
Christina Ferone
One of the hardest things I've had to face was loosing my dog the way I didFriends forever made this process easier by the way they cared! Andrea kept us informed with everythingIt was a weight lifted off knowing what good hands my beloved chrissy was inUnfortunately chrissys life was cut shortAndrea and staff did everything to make this process easier on my family and I appreciate it so muchThey care they keep you informed they will do anything to make this process easierI respect and love them for thatNone knows how hard this has been and if it wasn't for friends Forever I don't know if I would of made I throughFrom the first phone call to them I felt the compassion the understanding and the loveYou guys are truly heaven sentThabk you for being amazing
Morgan Ryan
I had my bird cremated here and it was a great experience. She was very nice and considerate towards me and my mother. She did an excellent job at explaining her business and what was going to happen with my pet. It’s amazing service here 10/10 recommend this place.
Unapologetically Monkey
Words cannot express how wonderful this places, and the owner, she is absolutely amazing, so empathic, so accommodating, if I could give more than five stars, I would !And, very reasonably price on top of it, I highly recommend, 100%!i’ve had two of my dogs cremated at Friends forever , and I will most definitely have any other of my fir babies who pass cremated here as well.
Liz Barbarevech
I lost my hamster, Peanut, about a month ago, and Friends Forever took such great care of him. They treat every animal, no matter how small or how large, with respect and compassion. I highly recommend them, and wish I could give more than 5 stars!
Jacquie Paccione
The kindness and compassion we were shown when our beloved Kosmo passed away was second to none. Thank you just doesn’t seem like enough to say. Kosmo was treated with dignity and respect. He received a send off he deserved as a pup to a funeral director dad.
The Man
Just recently our beloved Chance passed away. It was heart breaking and a difficult process to go through. We wanted to honor him and the love and memories that we created together so we went to Friends Forever. They were able to help us with everything that we needed and give us all of our opinions that we could do. We chose to get a regular urn and a keychain urn in memory of Chance. I thank them very much for everything they did to help us with our loved one. RIP Chance
Marc Collins
The staff is very compassionate and helpful. I was given many options for service with Andrea. She made sure that I was well informed. The service was very fast. Thank you for being there for me in this time.
Daisy Capote
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Dylan Breish