West Coast Pet Memorial, Reno, Nevada

Izabel Benuto

2 weeks agoNew

I am extremely disappointed in West Coast. I picked up my hedgehogs's ashes and paw print today and the paw print looks so sloppy. I have brought 5 other pets here and never once have I received such a sloppy piece. It breaks my heart to know one of the last things my hedgehog touched is a complete mess. This is not acceptable. I am very disgusted with the person who was in charge of this ceramic print.

Chen Ka

7 months ago

It was with great sadness that our Maltese mix, Snoopy, passed away at home last month. He passed away after suffering illness for the past 6 months. Several trips to the vets did not lessen his sufferings. Fortunately he died naturally, at home. He lived a good, ripe age of almost 15 years. We definitely wanted a private cremation service for him, sprinkled with a few flowers from our garden.But the biggest problem was that my wife was leaving to visit her relatives overseas in a day; and it was too late to cancel the flight. But we both wanted to be there to say our final goodbye.I called different pet cremation places. West Coast Pet Memorial was very flexible and accommodating. They understood; and had absolutely no issue to keep him in the morgue for the two-week duration while my wife was overseas.The staff, Skyla, Christie and Marcella kept the place very clean and comfortable. When the cremation time came, they brought Snoopy into a private viewing room to say our final goodbye.What is more, they had three private-cremation chambers, all computerized, with all the correct information before starting the cremation. We were able to witness the entire process.If I could give West Coast Pet Memorial Service a 10-star rating, I would be glad to do so in a heart beat.

Sara Tanaka

6 months ago

My Mia crossed over the rainbow bridge recently and I chose a private viewing/ cremation for Mia. I explained to Skylar what I wanted and upon arrival, I was granted everything concerning my Mia . They went above and beyond for my Mia and my family! They were so compassionate and caring as they understand what you’re going through as they also understand this was the most difficult time in our lives. I never knew before this that one can have a private viewing/cremation and watch as much as you choose! I wanted this for my Mia and I absolutely do not regret my decision in watching everything with my precious girl! I HIGHLY recommend West Coast pet crematory! I wish I could give a hundred stars to them as they truly deserve it! Thank you Skylar and Kristy for your kindness to us at this most difficult time!

Nancy Radford

9 months ago

The former owners of this crematory were so compassionate and caring. This experience today just felt like a money making machine. I received a call that our dogs remains were ready. I got there and they tried to give me another's remains. Then they could not find ours and I had to sit there through their confusion as Igot more emotional and upset. I'm not even sure if I have the correct ones now. It may be a business to them but these are family members to their clients. The manager asked the worker as I walked out upset what happened. She could have walked out and spoken to me directly or called me right after since she has my number, but apparently good customer service isn't high on their priorities. This was so disappointing at such a difficult and tender time. Word of mouth is still very important in our area, and they aren't getting high reviews of late. Spending years doing business with local businesses, I recommend Heart's Companion instead.

April L Zaring

8 months ago

I have had 3 dogs cremated with the prior owners, I haven't dealt with West Coast yet, but the reviews aren't very promising. I guess we will see because I'm bringing in the 4th one today. I will post another review after I deal with the new owners. The old owners treated me with respect and kindness and they took care of my dogs. They were sympathetic towards me and they were sincere. Thank you Mom and Pop❤

Hunter Cullison

2 years ago

Might not look like much from the outside, but there's a whole lot of heart inside. The staff was incredibly kind and supportive. The process was as painless as necessary with options for payment the day of - or on the day of pickup. They offer an extremely generous grieving telephone line.Honestly I couldn't possibly say enough to support these kind hearted people.Thank you so much for taking care of my spiky girl. Thank you for being so kind and understanding. Honestly, I hope I never have to - but if I ever need to, I 100% recommend this location for the services they offer. ♥

Maridee

a year ago

This review is long overdue. I wish I could give West Coast Pet Memorial a thousand stars. Taking my furbaby to the emergency, I was not expecting to hear the news that it was time. My husband called West Coast two hours before closing. We finally arrived 50 minutes before closing yet they still allowed me to spend as much time as I wanted with my baby Chimi and gave me the opportunity to be present during his cremation. Paul, the owner, even stayed behind working overtime after closing to make sure everything was done that same evening. I need everyone to know that Paul at West Coast Pet Memorial is not in this business for the money. It is very clear he does this out of the kindness of his heart and for his community. I felt more compassion from Paul and his staff than I have with real funeral homes. I’m still at a loss for words but I’m so so thankful for you, Paul and Angel. Your empathy and compassion truly touched my heart. Thank you for allowing me to properly say goodbye and caring for Chimi beautifully and respectfully. You will always be in my prayers❤️ God bless you and your amazing team

Jayce Jacobs

a year ago

I can't express how grateful I am for the compassionate and caring services provided by west coast pet memorial. As a preschool with a zoo, we've had to face the natural cycle of life with our classroom pets. West coast pet memorial has been a haven during these challenging moments, making the end-of-life process smoother and more manageable. The staff's exceptional empathy and genuine care have made a world of difference. It's clear that they understand the emotional bond we have with our animals. Their support has meant the world to us, and I wouldn't consider taking my animals anywhere else. Thank you to the entire team for being outstanding in every way.

Janet Williams

9 months ago

My daughter took my Grandaughters dog that passed away here for after life care the Saturday he passed away in May 2024. She told them she didn't get paid till Wednesday. She was told to either come in Wednesday with payment or pick up the dog and they would keep him in a freezer until then. All of this infront of my hysterical 9 year old Grandaughter. So I turned the car around immediately and put the 600 plus dollar charge on my credit card. They still had Smeagol there 7 days. I was told he was cremated and just sat there somewhere in something for a whole day because the urn that my grandaughter picked out & requested his name be engraved on was still not ready because the engraver "Just didn't get to it". So Smeagol was sent home in a temporary plastic box. My Grandaughter is very upset he was there so long and not in the resting place she wanted for him. Will not be using them again. If I could give no stars I would. Whole situation is very upsetting. I'm now questioning their care and if we have Smeagol at all being left out a whole day after cremation instead of being placed in his final resting place after 7 days. Wonder how many days it will take their engraver to complete the job and service they were paid for?

Katie Fansler

a year ago

I couldn't have asked for a better experience in such a hard time. My 10yo, 90lb boy, Tyson unexpectedly passed away at home. I was at a loss. Not only from the sudden grief, but also from the fact that I couldn't physically lift him or even bring myself to try. I called the amazing staff at West Coast Pet Memorial and they were so empathetic and kind. The initial phone call, the accommodations of coming to my home, the communication throughout the whole process and even the encounter of picking up my baby boy's ashes after everything was complete. The prices are fair and they were able to work with me. I will be forever grateful to this team of compassionate individuals and I will recommend them to anyone who is faced with such a difficult situation.

Jeremy

a month ago

This place was sold to a vulture firm. Massive price increases. Otherwise respectful, but predatory for former clients.

Sarif Rios

2 years ago

Paul and his team at West Coast was so kind and understanding. He made the whole process easier of letting my older girl go. I came in the last hour before they closed and he was so sweet to make last minute arrangements seriously couldn’t thank him enough for going the whole 9 yards for me and my pet. I was offered to spend as much time as I wanted with my pet and to take my time, even pick to pick out an urn again a little after the closed I wasn’t rushed I genuinely wouldn’t know what to do without their help. Thank you so much West Coast.

December Cuccaro

3 years ago

Very professional and compassionate. We picked up our cat's urn yesterday. They also included a packet of wildflowers to plant in his memory.

Ann Marie Yow

2 years ago

We just want to say thank you to West coast pet memorial and manager Paul of the Reno location!When we heard a new company took over ill admit i was worried but after meeting Paul, getting to know him and see his compassion there were no more worries!This crematory was great before but now its even better which i never thought could happen!They kept the same staff, the packing changed which makes it more personal and not creepy, they redid the front office and plan on doing many great things!We have used them quite a few times already with the prior owners and now with Paul! We had 3 furry kids deaths in 6 months, Paul made the last two bearable by the care, concern,help, compassion and love he shown us!I will never trust my furry kids to anyone else because to me care to the body is important, being done right is important, peace of mind is everything and we have it here!Paul, Kristy and the rest of the staff we thank for the work you do, always making sure we get our babies back in a timely manner! We thank you for showing compassion to our deceased babies and handling them gently!Reno needed Paul, hes a business person and a people person, he takes time to talk and listen, its not just a job to him!We thank you for everything, losing a pet is hard, never did we expect to lose 3 in 6 months!You care is unmatched, we are thankful to all of you at the Reno location!I know its not a easy job but i know ill never have to worry or stress when it comes to our furry kids care!Thank you for having the heart to do this job, i give you a mlllion stars!You want expertise, professionalism, care, conpassion, the job done right? Call facility manager Paul Joiner!

N Radford

8 months ago

I could not update my last review, so decided to add this way. They were made aware of my dissatisfaction and asked me to call or come by to make things right. I went over, we discussed all that happened. I gave them some constructive criticism, which they listened to, and acknowledged the missteps. I am satisfied that this was a learning opportunity for all. Amends made and accepted.

Pearl Spoon

a year ago

I lost my Ecko on July 14 and was devastated he was with me for 16 years I am not from this area and didn’t know what to do I called and they were so kind and made me feel like they were grieving with me I bought my Ecko in and was immediately helped I am very grateful for there kindness and love they showed thank you guys for the way I was treated and you are the greatest rest in peace my precious baby July 16 2006 to July 14 2022

Nikole Jacobs

2 years ago

Best place to take your little fur animal 1000000% I have never experienced more kind hearted and loving individuals then I did here. Christy helped me from start to finish and she was amazing. Very compassionate and understanding. I will never take my babies anywhere else when that time comes. If your looking for a great place West Coast Pet Memorial Services is the place.Thank you for taking care of our class pet. Daddy Bunny.Mommies & Daddies Preschool

V. G

a year ago

Amazing place. Paul is the most compassionate person I’ve ever got to encounter. Thank you from all of our family for your enormous help and support during this difficult time. We appreciate you Sir and will be forever grateful for your kindness.

Life of the Gill's

8 months ago

My Milo left us on February 23, 2024.I didn't know what to do as I have never experienced this milo been in the family 7 yrs.The staff was so kind,patient and compassionate with my family.They walked us through the process and had everything completed sooner then we thought.They even answered all my many questions.I would highly recommend to anyone who is going through this.

KC

3 years ago

I just want to say, thank you so much for being so kind and empathetic when I called to ask about services. I was able to get in quickly to bring my beloved kitty and the staff handled her with care and respect. It made the process much easier to deal with when saying goodbye to my little best friend that I had for 16 years. I was afraid I was going to get someone on the phone that was very unsympathetic, that was absolutely not the case.Thank you so much.

A.J. Cohen

2 years ago

Thank you for a beautiful, dignified and cherished memorial for our recently departed dog, Daisy Mae. The presentation, final urn, aftercare and complete attention to detail were so amazing. The heart necklace we also obtained will be worn always as a reminder of our beloved pet and family member. We cannot recommend your business and services highly enough - thank you.

Taylor Barth

5 years ago

We lost our hedgehog on Saturday night and I called around 11 expecting to get a voicemail but to my surprise a live person answered and was very nice and sympathetic. They informed me someone would call me back to arrange a time. And someone did call back within 20 minutes and told me I could bring him in the following day. Once there we spoke with the owner who was very nice. We brought Darcy in a box and they were nice enough to put him in a towel and blanket with his little head poking out so we could say our goodbyes. The next day we were able to pick him up and we got a very nice wood box, and rainbow trail card, a certificate of cremation, and some wildflowers to grow in memory of Darcy. This place handled everything so professional and were very gentle with Darcy. I would highly recommend this place to anyone looking for a pet cremation.

Erica Tachiera

a year ago

We had our beloved Benny dog put down on the 23rd of September. Finally after calling multiple times and getting excuses after excuses they say he is ready. Today is Monday October 9th. I was told on the 23rd that it shouldn't be longer than a week until I can pick up his remains so this took way too long and I asked for a ink print of his nose, What I received you can't even make out what it is. Very disappointed

Brieanna L

9 months ago

***I’m going to give a little Update to this review.***West Coast Pet Memorial:Ever since ABFPC (A beloved Friends Pet Cematory) sold their business to a big corporation, the service has gone down.West Coast Pet Memorial only wants the money and doesn’t care about you or your pet, they wait 6 days 6.. they don’t cremate until DAY 6.(a small dog mind you) was sitting there for 6 whole days and I don’t get him back until day 7… a whole week? I called almost every day asking if he was ready. I called today 5/18 and some lady goes “he got cremated yesterday we will have him packaged by noon” i understand about how there are other pets blah. Blah blah. ButThis is just plain disrespectful. Not to mention they also said “well we don’t start the cremation until you pay” and I had to tell them I did pay the day I handed him over. And was also told if you don’t pay within a few days you need to go back to pick up your animal.I’ll forever be taking my business else where.I HIGHLY miss ABFPC. This company and corporation just is out for money and no compassion or care about the animals or grieving families.Review about ABFPC:I only use them when it comes to my pets (there’s another pet crematory around town somewhere..) ABFPC employee’s are so caring and considerate when it comes to handling your animals. They don’t rush you when it comes to picking out an urn, they don’t rush any questions you ask, they will let you use the quiet viewing room to say a finally goodbye- no rushing that either. They do a great job on the final paw print memory. You can tell that they only want what’s best for your pet. They’ve never turned away any of my pets, I’ve taken them a hedgehog, a chinchilla, and just recently a dog. They just accommodated with handling my hedgehog. They get you your pets cremations next day or even the same day at times. I’m absolutely grateful to know my animals are being handled so well when they are in their care.

Kristine White

3 years ago

My cat crossed the rainbow bridge last night. He was picked up from the emergency vet this morning and I was able to pick up his remains this evening. They were quick and compassionate. We were allowed to come in and pick an urn. There is so much more variety than what they show on their website and there was no pressure to purchase any specific one or any at all. They transfered his ashes to the urn and went through all the details of what he was placed in the urn with. I requested they make clay and ink paw print. The clay print came out beautifully and I am very happy with it. I was pleasantly surprised that a variety of ink prints were made (different paws and colors) when I thought I would only get one print. The prints are on cards perfect for providing to a tattoo artist or framing.

Anh Khong

5 years ago

Steve and Elaine are so amazing, helpful, and kind. We visited them before our pup, Maxie, passed and they walked us through the steps we would take after his death. They welcome walk-ins during their business hours and their "secretary", Peaches, will probably greet you at the door. We felt no pressure whatsoever from Steve to spend money on unnecessary items but he focused mainly on getting us the essentials. The procedure following Maxie's death was simple and quick; they were able to get his cremains back to us on the same day along with a few lovely gifts. We highly recommend taking your pet to A Beloved Friend. We feel that Maxie was treated with only respect and love from the staff here.

Monica Torres

2 years ago

This company is so patient and compassionate with us. We couldn't wait to get our furbaby back and Paul Joiner was so kind when we asked a tons of questions on the process and ashes we got. Thank you for your big hearts and great service you provide to those in need..

John Yaryan

7 years ago

I have recently had to utilize their services and am completely happy with the experience. I was treated well and I felt that my pet was treated with care and compassion. I took her in on Saturday immediately after she passed. On Monday, I received a phone message that she was ready to come home and needed a ride. Thank you very much for your service.

Stephanie Nicole

3 years ago

I unfortunately had to have my very large pet pig euthanized and didn’t know what to do with him after this process. After calling Beloved Friends and explaining my situation, the staff and owners did not hesitate to offer their services. He was so big that he had to be the only one in the oven for an entire day. The rate they charged me was more than acceptable. They have allowed me to take as much time as I needed to pay for it and have been more than understanding with my financial difficulties that have since arose. They have never once hounded me for money. Every single person I’ve talked to has been more than wonderful. They truly run a beautiful business. I really can’t say enough good things. I highly recommend to anyone that has to go through this difficult time and I will continue to use them in the future, without hesitation.

kristenkkp

a year ago

Angel is absolutely amazing! She went above and beyond for my family in a really difficult time. She is compassionate and caring, and is wonderful at helping people cope with their loss.

Izabel Benuto

2 weeks agoNew

I am extremely disappointed in West Coast. I picked up my hedgehogs's ashes and paw print today and the paw print looks so sloppy. I have brought 5 other pets here and never once have I received such a sloppy piece. It breaks my heart to know one of the last things my hedgehog touched is a complete mess. This is not acceptable. I am very disgusted with the person who was in charge of this ceramic print.

Chen Ka

7 months ago

It was with great sadness that our Maltese mix, Snoopy, passed away at home last month. He passed away after suffering illness for the past 6 months. Several trips to the vets did not lessen his sufferings. Fortunately he died naturally, at home. He lived a good, ripe age of almost 15 years. We definitely wanted a private cremation service for him, sprinkled with a few flowers from our garden.But the biggest problem was that my wife was leaving to visit her relatives overseas in a day; and it was too late to cancel the flight. But we both wanted to be there to say our final goodbye.I called different pet cremation places. West Coast Pet Memorial was very flexible and accommodating. They understood; and had absolutely no issue to keep him in the morgue for the two-week duration while my wife was overseas.The staff, Skyla, Christie and Marcella kept the place very clean and comfortable. When the cremation time came, they brought Snoopy into a private viewing room to say our final goodbye.What is more, they had three private-cremation chambers, all computerized, with all the correct information before starting the cremation. We were able to witness the entire process.If I could give West Coast Pet Memorial Service a 10-star rating, I would be glad to do so in a heart beat.

Sara Tanaka

6 months ago

My Mia crossed over the rainbow bridge recently and I chose a private viewing/ cremation for Mia. I explained to Skylar what I wanted and upon arrival, I was granted everything concerning my Mia . They went above and beyond for my Mia and my family! They were so compassionate and caring as they understand what you’re going through as they also understand this was the most difficult time in our lives. I never knew before this that one can have a private viewing/cremation and watch as much as you choose! I wanted this for my Mia and I absolutely do not regret my decision in watching everything with my precious girl! I HIGHLY recommend West Coast pet crematory! I wish I could give a hundred stars to them as they truly deserve it! Thank you Skylar and Kristy for your kindness to us at this most difficult time!

Nancy Radford

9 months ago

The former owners of this crematory were so compassionate and caring. This experience today just felt like a money making machine. I received a call that our dogs remains were ready. I got there and they tried to give me another's remains. Then they could not find ours and I had to sit there through their confusion as Igot more emotional and upset. I'm not even sure if I have the correct ones now. It may be a business to them but these are family members to their clients. The manager asked the worker as I walked out upset what happened. She could have walked out and spoken to me directly or called me right after since she has my number, but apparently good customer service isn't high on their priorities. This was so disappointing at such a difficult and tender time. Word of mouth is still very important in our area, and they aren't getting high reviews of late. Spending years doing business with local businesses, I recommend Heart's Companion instead.

April L Zaring

8 months ago

I have had 3 dogs cremated with the prior owners, I haven't dealt with West Coast yet, but the reviews aren't very promising. I guess we will see because I'm bringing in the 4th one today. I will post another review after I deal with the new owners. The old owners treated me with respect and kindness and they took care of my dogs. They were sympathetic towards me and they were sincere. Thank you Mom and Pop❤

Hunter Cullison

2 years ago

Might not look like much from the outside, but there's a whole lot of heart inside. The staff was incredibly kind and supportive. The process was as painless as necessary with options for payment the day of - or on the day of pickup. They offer an extremely generous grieving telephone line.Honestly I couldn't possibly say enough to support these kind hearted people.Thank you so much for taking care of my spiky girl. Thank you for being so kind and understanding. Honestly, I hope I never have to - but if I ever need to, I 100% recommend this location for the services they offer. ♥

Maridee

a year ago

This review is long overdue. I wish I could give West Coast Pet Memorial a thousand stars. Taking my furbaby to the emergency, I was not expecting to hear the news that it was time. My husband called West Coast two hours before closing. We finally arrived 50 minutes before closing yet they still allowed me to spend as much time as I wanted with my baby Chimi and gave me the opportunity to be present during his cremation. Paul, the owner, even stayed behind working overtime after closing to make sure everything was done that same evening. I need everyone to know that Paul at West Coast Pet Memorial is not in this business for the money. It is very clear he does this out of the kindness of his heart and for his community. I felt more compassion from Paul and his staff than I have with real funeral homes. I’m still at a loss for words but I’m so so thankful for you, Paul and Angel. Your empathy and compassion truly touched my heart. Thank you for allowing me to properly say goodbye and caring for Chimi beautifully and respectfully. You will always be in my prayers❤️ God bless you and your amazing team

Jayce Jacobs

a year ago

I can't express how grateful I am for the compassionate and caring services provided by west coast pet memorial. As a preschool with a zoo, we've had to face the natural cycle of life with our classroom pets. West coast pet memorial has been a haven during these challenging moments, making the end-of-life process smoother and more manageable. The staff's exceptional empathy and genuine care have made a world of difference. It's clear that they understand the emotional bond we have with our animals. Their support has meant the world to us, and I wouldn't consider taking my animals anywhere else. Thank you to the entire team for being outstanding in every way.

Janet Williams

9 months ago

My daughter took my Grandaughters dog that passed away here for after life care the Saturday he passed away in May 2024. She told them she didn't get paid till Wednesday. She was told to either come in Wednesday with payment or pick up the dog and they would keep him in a freezer until then. All of this infront of my hysterical 9 year old Grandaughter. So I turned the car around immediately and put the 600 plus dollar charge on my credit card. They still had Smeagol there 7 days. I was told he was cremated and just sat there somewhere in something for a whole day because the urn that my grandaughter picked out & requested his name be engraved on was still not ready because the engraver "Just didn't get to it". So Smeagol was sent home in a temporary plastic box. My Grandaughter is very upset he was there so long and not in the resting place she wanted for him. Will not be using them again. If I could give no stars I would. Whole situation is very upsetting. I'm now questioning their care and if we have Smeagol at all being left out a whole day after cremation instead of being placed in his final resting place after 7 days. Wonder how many days it will take their engraver to complete the job and service they were paid for?

Katie Fansler

a year ago

I couldn't have asked for a better experience in such a hard time. My 10yo, 90lb boy, Tyson unexpectedly passed away at home. I was at a loss. Not only from the sudden grief, but also from the fact that I couldn't physically lift him or even bring myself to try. I called the amazing staff at West Coast Pet Memorial and they were so empathetic and kind. The initial phone call, the accommodations of coming to my home, the communication throughout the whole process and even the encounter of picking up my baby boy's ashes after everything was complete. The prices are fair and they were able to work with me. I will be forever grateful to this team of compassionate individuals and I will recommend them to anyone who is faced with such a difficult situation.

Melissa Johnson

5 years ago

I've been using them for years and they are the only place I would trust with the after care of my babies. I lost my bird last night and called after-hours. I was able to speak to Elaine, who was, as always, so kind and compassionate. She was patient while I sobbed and made me feel so much better. Love these guys.

James Alan Smith

6 years ago

Our cat Lilly, passed away on a Sunday at 10:30 pm over a 3 day holiday weekend. After calling and getting a live person from their answering service who was very nice, Elaine called me back in less then 30 minutes. She was caring and answered all my questions.The next morning (Presidents day) I brought Lilly into their office and was treated very well by a young man that was very sympathetic and offered to let me have some time with her to say goodbye. After the young man took her away, Steve explained to me in detail what the next steps were in the process. All the while being very respectful and caring.They promised same day service (even over a holiday) and I was called again by Elaine the same afternoon that the cremation was completed. Exactly as promised. I meet again with Steve to pick up my cats remains and again he was the epitome of professionalism and caring.Its rare nowadays to find a good company that really cares about their clients. But to find such a group of people at a time like this was a true blessing.

Brandy Wall

2 years ago

Losing a pet is one of the hardest things to go through and West Coast made the process bearable. They are full of compassion and you can tell they really take pride in what they do. When I received my sweet Brynlee back everything was perfect. Her urn and paw print were beautifully wrapped. Thank you for everything <3

Wynne Benti

5 years ago

Thank you Elaine and Steve for your patience, your excellent service and for being there, the morning my little sixteen year old red heeler, Rose, passed. I was so thankful that you took us in, the same day.In the time it took for us to drive 210 miles from Bishop, California, to drop her off for the private cremation and to have her ashes in hand seventeen hours later, she would have been bagged in a freezer at the local vet, still awaiting transport to a facility. I didn’t want that for her.By the next morning as promised, her ashes were waiting in a lovely little box, engraved with text. Am so happy we found Beloved.

Karen Moffett Thompson

8 years ago

When we lost our baby girl, Penny Lane, we wanted a reputable crematory that would honor our wishes and take care of our little Yorkie. We searched and searched. We found that crematories would pick up a pet and cremate them with other dogs and give you a portion of the remains. We wanted our pet cremated my itself and with dignity and honor.We found "A Beloved Friends Per Crematory" in Reno, Nevada. We drove over the hill to Reno and took the tour. The place was clean and completely within code and health standards. After deciding to have our pet cremated there we went into the office and signed the papers and picked a urn for the remains. When we went into the crematory they placed our Penny on pillow with a blanket and showed us the procedure they would use. I was allowed to put my Penny in the crematory and actually start the process and I know that I have only my pets remains.They placed the remains in a beautiful urn in a maroon velvet cachet with the saying "I will see you on the other side of the rainbow bridge". This was over a year ago and I am crying as I write this. The owner of the business and his wife and dog were the kindest and most accommodating people we have ever done business with.We have a 16 year old Pomeranian and Yorkie pup that were allowed to witness and kiss their little sister goodbye. I would highly recommend this place if you want a respectful and memorable cremation for your pet. God bless this place and your pet!

David Sabolcik

8 years ago

Exceptional, compassionate service during a very difficult time for our family. Very timely and communicated exceptionally throughout the process. Though we did not partake in purchasing any, they carry a wonderful assortment of urns to keep your beloved friend's ashes in as well if you are not satisfied with the classy wooden box provided (we were). Hope to not have to use them again any time soon but I wouldn't hesitate to put your furry family members in their care.

LaRena Fry

7 years ago

8/16/2017One of the hardest things to experience is death and dying.It takes a compassionate individual or company to help you heal when you experience the loss of a beloved pet. My family is so very appreciative of their treatment of us as well as our Savanna. Her loss has left a huge hole in our hearts.When our beloved Savanna a 12+ Australian Shepherd passed we used Homeward Bound Veterinary Services to help with her passing. There services included taking our Savanna to Beloved Friends Crematory of Northern Nevada and the cremation. The vet informed us that they would call us and pick up the remains of Savanna.The voice on the end of the phone was kind, sensitive and compassionate. My husband and son went in to collect Savanna. They had put her inside a nice wood box with a nice velvet bag with "Until we meet again at the Rainbow Bridge" embroidered on it. They were congenial, pleasant and very kind.We didn't have pet crematories when I was a kid. If you lived in the country the loss of a pet could be dealt with in a traumatic way. The death and burial could be very brutal indeed. I am so glad that my kids did not have to experience that. Thank you so much to those who own and work at Beloved Friends Pet Crematory for treating us with the utmost kindness and compassion.

Mia Contreras

2 years ago

How could you not give this company a 10. I met with Paul who was so kind and supportive. He talked me thru the whole process with compassion after losing my Cinco kitty after 19 years. The whole team is great!! Thank you West Coast for having him done so soon. I'm so happy with his box.

Work for Warriors Nevada

8 years ago

I have used ABFPC four times now over the years. They are kind and compassionate so that it's like you have a friend who picks up your beloved, they will prepare them for you and then put their ashes into the container of your choice and have a huge selection of beautiful options. I also had a plaque of marble made with the ferrets photo, name, dates engraved into it, I had paw prints taken on my dogs and their names put into them, I had a necklace with ashes done. So they have tons of options for you and when you are ready you go pick it up. When your pet is ready to pass, they come pick them up wherever they are at.

Tatiana Cernas

3 years ago

Hands down the best place to take your beloved animal to get cremated. I brought in my deceased bunny “bon bon” to get cremated and this was my first time experiencing this so I was new to the process. I was led through how it works and was able to look at some of the memory keepsakes. I got my bunny’s hand print and some of his hair. I’m completely happy with this place. They do an amazing job.

Jeremy

a month ago

This place was sold to a vulture firm. Massive price increases. Otherwise respectful, but predatory for former clients.

Sarif Rios

2 years ago

Paul and his team at West Coast was so kind and understanding. He made the whole process easier of letting my older girl go. I came in the last hour before they closed and he was so sweet to make last minute arrangements seriously couldn’t thank him enough for going the whole 9 yards for me and my pet. I was offered to spend as much time as I wanted with my pet and to take my time, even pick to pick out an urn again a little after the closed I wasn’t rushed I genuinely wouldn’t know what to do without their help. Thank you so much West Coast.

December Cuccaro

3 years ago

Very professional and compassionate. We picked up our cat's urn yesterday. They also included a packet of wildflowers to plant in his memory.

Ann Marie Yow

2 years ago

We just want to say thank you to West coast pet memorial and manager Paul of the Reno location!When we heard a new company took over ill admit i was worried but after meeting Paul, getting to know him and see his compassion there were no more worries!This crematory was great before but now its even better which i never thought could happen!They kept the same staff, the packing changed which makes it more personal and not creepy, they redid the front office and plan on doing many great things!We have used them quite a few times already with the prior owners and now with Paul! We had 3 furry kids deaths in 6 months, Paul made the last two bearable by the care, concern,help, compassion and love he shown us!I will never trust my furry kids to anyone else because to me care to the body is important, being done right is important, peace of mind is everything and we have it here!Paul, Kristy and the rest of the staff we thank for the work you do, always making sure we get our babies back in a timely manner! We thank you for showing compassion to our deceased babies and handling them gently!Reno needed Paul, hes a business person and a people person, he takes time to talk and listen, its not just a job to him!We thank you for everything, losing a pet is hard, never did we expect to lose 3 in 6 months!You care is unmatched, we are thankful to all of you at the Reno location!I know its not a easy job but i know ill never have to worry or stress when it comes to our furry kids care!Thank you for having the heart to do this job, i give you a mlllion stars!You want expertise, professionalism, care, conpassion, the job done right? Call facility manager Paul Joiner!

N Radford

8 months ago

I could not update my last review, so decided to add this way. They were made aware of my dissatisfaction and asked me to call or come by to make things right. I went over, we discussed all that happened. I gave them some constructive criticism, which they listened to, and acknowledged the missteps. I am satisfied that this was a learning opportunity for all. Amends made and accepted.

Pearl Spoon

a year ago

I lost my Ecko on July 14 and was devastated he was with me for 16 years I am not from this area and didn’t know what to do I called and they were so kind and made me feel like they were grieving with me I bought my Ecko in and was immediately helped I am very grateful for there kindness and love they showed thank you guys for the way I was treated and you are the greatest rest in peace my precious baby July 16 2006 to July 14 2022

Nikole Jacobs

2 years ago

Best place to take your little fur animal 1000000% I have never experienced more kind hearted and loving individuals then I did here. Christy helped me from start to finish and she was amazing. Very compassionate and understanding. I will never take my babies anywhere else when that time comes. If your looking for a great place West Coast Pet Memorial Services is the place.Thank you for taking care of our class pet. Daddy Bunny.Mommies & Daddies Preschool

V. G

a year ago

Amazing place. Paul is the most compassionate person I’ve ever got to encounter. Thank you from all of our family for your enormous help and support during this difficult time. We appreciate you Sir and will be forever grateful for your kindness.

Life of the Gill's

8 months ago

My Milo left us on February 23, 2024.I didn't know what to do as I have never experienced this milo been in the family 7 yrs.The staff was so kind,patient and compassionate with my family.They walked us through the process and had everything completed sooner then we thought.They even answered all my many questions.I would highly recommend to anyone who is going through this.

KC

3 years ago

I just want to say, thank you so much for being so kind and empathetic when I called to ask about services. I was able to get in quickly to bring my beloved kitty and the staff handled her with care and respect. It made the process much easier to deal with when saying goodbye to my little best friend that I had for 16 years. I was afraid I was going to get someone on the phone that was very unsympathetic, that was absolutely not the case.Thank you so much.

chaz perez

2 years ago

This place is amazing and the staff is great I couldn’t be more grateful to everyone there and what they did for me and my dog. They made my entire experience so great I wish I could do something for them all. I highly recommend west coast pet memorial to anyone and will to all my friends and family in the future. Thank you again and a million times more.

Debra Rowan

6 years ago

I will never go any where else for my pets they are the most caring people I will recommend them to everyone I know. They are the most compassionate people I think I have ever meet. I had my Pookie boy back with me in less than 4 hours and both of us we're treated with the utmost importance and respect.

Adam Wygnanski

4 years ago

We brought our grand dog in this morning to get cremated. This is the third dog we have brought to ABFPC. Steve and his entire crew are just incredible people and go out of their way to help during the worst time ever, when your precious pet passes. Everyone is so compassionate and caring to make sure that your pet is taken care of with professionalism and dignity. Hats off to all of you. Steve, Erlene, Matt and the others. You guys are the best ever. Thank you.

Jessica Vasquez

2 years ago

This place and staff were wonderful. My Ringo passed suddenly in my car and I was able to take him in right away. They carried him with such care and gentleness. Thank you for being there for me

Jennifer Moran

3 years ago

Such a great group of individuals to work with during this difficult time. They were so compassionate and understanding. We received a beautiful urn, certificate and paw print. I would recommend them hands down.

SCOTT

8 years ago

Steve and Elaine are the most compassionate and caring about you and your pets.We have used them for three of our loving Babe's, Margo, Rosie, and Bailey over the pass seven years.We can't thank them enough for being there and to help with questions when they came up.Again thank you Steve and Elaine for being there

Robert mccoy

5 years ago

Our beloved cat passed away and we ordered the paw prints from them that was also going to be used for a tatoo as our animal was apart of our family who we loved very much, we ordered the paw print on a Thursday and was told we would have it by the following Tuesday. 2 1/2 weeks later after hearing nothing about it we went to the vet to see if they got it in yet and to our surprise they could not find it, so we called the creamatory who told us they did not do the paw print because they miss labled our animal, they just said sorry our mistake nothing we can do about it and said they sent out an apology letter that we still haven't even recived yet. They didn't even have the courtesy to call us or to call the vets office to let them know. We our very best broken and disappointed

Big

5 years ago

When I got home after picking up my Gracie’s ashes, I found the urn to be damaged/dented in 2 places, very disappointed with the care they gave to pet of 19 years. Don’t know if they put her ashes in a damaged urn or they damaged it after her ashes were put inside. I feel like they showed her no respect at all.

Chrisina Davis

6 years ago

My precious little girl, Carmelite Therese Rose, died in my arms August 31st 2018. I just held her close to my heart and told her I love you over and over. Carmelite, needed to be buried with compassion, love, and dignity I found it at A Beloved Friends Pet Crematory. It was the hardest thing I ever had to do. Today I picked up her ashes at Moffets, in Fernley, NV. I know our beloved pets cross the Rainbowbridge way too soon, when they do I recommend A Beloved Friends Pet Crematory. Thank you for your kind and carrying support in my time of loss. Christina Davis

Denise Enright

10 years ago

I woke up this morning and one of my 5 cats, Isabella, had passed during the night. I was a mess when I spoke to Steve . When I arrived they so caring, and helpful. The process was flawless from beginning to end. Highly recommend A Beloved Friends Pet Crematory. Thank you.

A.J. Cohen

2 years ago

Thank you for a beautiful, dignified and cherished memorial for our recently departed dog, Daisy Mae. The presentation, final urn, aftercare and complete attention to detail were so amazing. The heart necklace we also obtained will be worn always as a reminder of our beloved pet and family member. We cannot recommend your business and services highly enough - thank you.

Taylor Barth

5 years ago

We lost our hedgehog on Saturday night and I called around 11 expecting to get a voicemail but to my surprise a live person answered and was very nice and sympathetic. They informed me someone would call me back to arrange a time. And someone did call back within 20 minutes and told me I could bring him in the following day. Once there we spoke with the owner who was very nice. We brought Darcy in a box and they were nice enough to put him in a towel and blanket with his little head poking out so we could say our goodbyes. The next day we were able to pick him up and we got a very nice wood box, and rainbow trail card, a certificate of cremation, and some wildflowers to grow in memory of Darcy. This place handled everything so professional and were very gentle with Darcy. I would highly recommend this place to anyone looking for a pet cremation.

Erica Tachiera

a year ago

We had our beloved Benny dog put down on the 23rd of September. Finally after calling multiple times and getting excuses after excuses they say he is ready. Today is Monday October 9th. I was told on the 23rd that it shouldn't be longer than a week until I can pick up his remains so this took way too long and I asked for a ink print of his nose, What I received you can't even make out what it is. Very disappointed

Brieanna L

9 months ago

***I’m going to give a little Update to this review.***West Coast Pet Memorial:Ever since ABFPC (A beloved Friends Pet Cematory) sold their business to a big corporation, the service has gone down.West Coast Pet Memorial only wants the money and doesn’t care about you or your pet, they wait 6 days 6.. they don’t cremate until DAY 6.(a small dog mind you) was sitting there for 6 whole days and I don’t get him back until day 7… a whole week? I called almost every day asking if he was ready. I called today 5/18 and some lady goes “he got cremated yesterday we will have him packaged by noon” i understand about how there are other pets blah. Blah blah. ButThis is just plain disrespectful. Not to mention they also said “well we don’t start the cremation until you pay” and I had to tell them I did pay the day I handed him over. And was also told if you don’t pay within a few days you need to go back to pick up your animal.I’ll forever be taking my business else where.I HIGHLY miss ABFPC. This company and corporation just is out for money and no compassion or care about the animals or grieving families.Review about ABFPC:I only use them when it comes to my pets (there’s another pet crematory around town somewhere..) ABFPC employee’s are so caring and considerate when it comes to handling your animals. They don’t rush you when it comes to picking out an urn, they don’t rush any questions you ask, they will let you use the quiet viewing room to say a finally goodbye- no rushing that either. They do a great job on the final paw print memory. You can tell that they only want what’s best for your pet. They’ve never turned away any of my pets, I’ve taken them a hedgehog, a chinchilla, and just recently a dog. They just accommodated with handling my hedgehog. They get you your pets cremations next day or even the same day at times. I’m absolutely grateful to know my animals are being handled so well when they are in their care.

Kristine White

3 years ago

My cat crossed the rainbow bridge last night. He was picked up from the emergency vet this morning and I was able to pick up his remains this evening. They were quick and compassionate. We were allowed to come in and pick an urn. There is so much more variety than what they show on their website and there was no pressure to purchase any specific one or any at all. They transfered his ashes to the urn and went through all the details of what he was placed in the urn with. I requested they make clay and ink paw print. The clay print came out beautifully and I am very happy with it. I was pleasantly surprised that a variety of ink prints were made (different paws and colors) when I thought I would only get one print. The prints are on cards perfect for providing to a tattoo artist or framing.

Anh Khong

5 years ago

Steve and Elaine are so amazing, helpful, and kind. We visited them before our pup, Maxie, passed and they walked us through the steps we would take after his death. They welcome walk-ins during their business hours and their "secretary", Peaches, will probably greet you at the door. We felt no pressure whatsoever from Steve to spend money on unnecessary items but he focused mainly on getting us the essentials. The procedure following Maxie's death was simple and quick; they were able to get his cremains back to us on the same day along with a few lovely gifts. We highly recommend taking your pet to A Beloved Friend. We feel that Maxie was treated with only respect and love from the staff here.

Monica Torres

2 years ago

This company is so patient and compassionate with us. We couldn't wait to get our furbaby back and Paul Joiner was so kind when we asked a tons of questions on the process and ashes we got. Thank you for your big hearts and great service you provide to those in need..

John Yaryan

7 years ago

I have recently had to utilize their services and am completely happy with the experience. I was treated well and I felt that my pet was treated with care and compassion. I took her in on Saturday immediately after she passed. On Monday, I received a phone message that she was ready to come home and needed a ride. Thank you very much for your service.

Stephanie Nicole

3 years ago

I unfortunately had to have my very large pet pig euthanized and didn’t know what to do with him after this process. After calling Beloved Friends and explaining my situation, the staff and owners did not hesitate to offer their services. He was so big that he had to be the only one in the oven for an entire day. The rate they charged me was more than acceptable. They have allowed me to take as much time as I needed to pay for it and have been more than understanding with my financial difficulties that have since arose. They have never once hounded me for money. Every single person I’ve talked to has been more than wonderful. They truly run a beautiful business. I really can’t say enough good things. I highly recommend to anyone that has to go through this difficult time and I will continue to use them in the future, without hesitation.

kristenkkp

a year ago

Angel is absolutely amazing! She went above and beyond for my family in a really difficult time. She is compassionate and caring, and is wonderful at helping people cope with their loss.

Me

3 years ago

I highly recommend this place they made everything go very smoothly my daughters hamster meant the world to her and they made her feel extra special and even squeezed us in at a short notice. They genuinely care and im very thankful for everyone there that made it happen. Thank you again for all your hard work.

Heide Lewis

2 years ago

This place is the best place to take your furry family members to they are so nice and helpful. Paul is a great person he's very nice and so helpful. I definitely would recommend anyone to go there if they unfortunately have to go through the same thing as me and my family are right now.

Beverly Cota

4 years ago

They were very caring and compassionate people! You can tell they really care about your pet! The process was very easy during this difficult time! This is tje place you will want to take your pet❤❤❤

Paula Risner Crow

3 years ago

I highly recommend them when the time comes that their services are needed. I wasn't sure how I was going to handle dropping my baby off there this morning. They were so nice. You can tell they genuinely care.Highly recommend them!

Amber Lynn

3 years ago

I love everyone here. They are so compassionate and understanding. You couldn't ask for better, caring people at a time like this. Thank you so much for offering so many services to help get our broken hearts through these hard times. ❤

Sara Sprague

4 years ago

I've had 2 animals cremated here and their services are top notch! They are extremely professional and gave great care to my animals. I was able to get them back fast and their prices are amazing. Highly recommend

Michele Brown

4 years ago

I think they great..2 shih tzus I have lost to the angles..different times..nd years..they even picked up my last at place where illness nd life had to end yesterday..very good people here.. they treat ur beloved ones as if it their own.. Very gental nd with love..Thank U For Being There For Me nd My Babies💕

Matthew

11 months ago

They took exceptional care of my dog, they were incredible, understanding, helped with the process, and I would recommend them to anyone.

Elaine Solomon

5 years ago

I called them early morning when my cat passed away they were so loving and understanding and they had him picked up immediately, the gentleman who came to my home was so compassionate. I can't thank them enough for there help !!!!!

Arthur N

a year ago

The sweet man who helped me over the phone was very informative and patient. I will be cremating all three of my cats here.

Melissa Johnson

5 years ago

I've been using them for years and they are the only place I would trust with the after care of my babies. I lost my bird last night and called after-hours. I was able to speak to Elaine, who was, as always, so kind and compassionate. She was patient while I sobbed and made me feel so much better. Love these guys.

James Alan Smith

6 years ago

Our cat Lilly, passed away on a Sunday at 10:30 pm over a 3 day holiday weekend. After calling and getting a live person from their answering service who was very nice, Elaine called me back in less then 30 minutes. She was caring and answered all my questions.The next morning (Presidents day) I brought Lilly into their office and was treated very well by a young man that was very sympathetic and offered to let me have some time with her to say goodbye. After the young man took her away, Steve explained to me in detail what the next steps were in the process. All the while being very respectful and caring.They promised same day service (even over a holiday) and I was called again by Elaine the same afternoon that the cremation was completed. Exactly as promised. I meet again with Steve to pick up my cats remains and again he was the epitome of professionalism and caring.Its rare nowadays to find a good company that really cares about their clients. But to find such a group of people at a time like this was a true blessing.

Brandy Wall

2 years ago

Losing a pet is one of the hardest things to go through and West Coast made the process bearable. They are full of compassion and you can tell they really take pride in what they do. When I received my sweet Brynlee back everything was perfect. Her urn and paw print were beautifully wrapped. Thank you for everything <3

Wynne Benti

5 years ago

Thank you Elaine and Steve for your patience, your excellent service and for being there, the morning my little sixteen year old red heeler, Rose, passed. I was so thankful that you took us in, the same day.In the time it took for us to drive 210 miles from Bishop, California, to drop her off for the private cremation and to have her ashes in hand seventeen hours later, she would have been bagged in a freezer at the local vet, still awaiting transport to a facility. I didn’t want that for her.By the next morning as promised, her ashes were waiting in a lovely little box, engraved with text. Am so happy we found Beloved.

Karen Moffett Thompson

8 years ago

When we lost our baby girl, Penny Lane, we wanted a reputable crematory that would honor our wishes and take care of our little Yorkie. We searched and searched. We found that crematories would pick up a pet and cremate them with other dogs and give you a portion of the remains. We wanted our pet cremated my itself and with dignity and honor.We found "A Beloved Friends Per Crematory" in Reno, Nevada. We drove over the hill to Reno and took the tour. The place was clean and completely within code and health standards. After deciding to have our pet cremated there we went into the office and signed the papers and picked a urn for the remains. When we went into the crematory they placed our Penny on pillow with a blanket and showed us the procedure they would use. I was allowed to put my Penny in the crematory and actually start the process and I know that I have only my pets remains.They placed the remains in a beautiful urn in a maroon velvet cachet with the saying "I will see you on the other side of the rainbow bridge". This was over a year ago and I am crying as I write this. The owner of the business and his wife and dog were the kindest and most accommodating people we have ever done business with.We have a 16 year old Pomeranian and Yorkie pup that were allowed to witness and kiss their little sister goodbye. I would highly recommend this place if you want a respectful and memorable cremation for your pet. God bless this place and your pet!

David Sabolcik

8 years ago

Exceptional, compassionate service during a very difficult time for our family. Very timely and communicated exceptionally throughout the process. Though we did not partake in purchasing any, they carry a wonderful assortment of urns to keep your beloved friend's ashes in as well if you are not satisfied with the classy wooden box provided (we were). Hope to not have to use them again any time soon but I wouldn't hesitate to put your furry family members in their care.

LaRena Fry

7 years ago

8/16/2017One of the hardest things to experience is death and dying.It takes a compassionate individual or company to help you heal when you experience the loss of a beloved pet. My family is so very appreciative of their treatment of us as well as our Savanna. Her loss has left a huge hole in our hearts.When our beloved Savanna a 12+ Australian Shepherd passed we used Homeward Bound Veterinary Services to help with her passing. There services included taking our Savanna to Beloved Friends Crematory of Northern Nevada and the cremation. The vet informed us that they would call us and pick up the remains of Savanna.The voice on the end of the phone was kind, sensitive and compassionate. My husband and son went in to collect Savanna. They had put her inside a nice wood box with a nice velvet bag with "Until we meet again at the Rainbow Bridge" embroidered on it. They were congenial, pleasant and very kind.We didn't have pet crematories when I was a kid. If you lived in the country the loss of a pet could be dealt with in a traumatic way. The death and burial could be very brutal indeed. I am so glad that my kids did not have to experience that. Thank you so much to those who own and work at Beloved Friends Pet Crematory for treating us with the utmost kindness and compassion.

Mia Contreras

2 years ago

How could you not give this company a 10. I met with Paul who was so kind and supportive. He talked me thru the whole process with compassion after losing my Cinco kitty after 19 years. The whole team is great!! Thank you West Coast for having him done so soon. I'm so happy with his box.

Work for Warriors Nevada

8 years ago

I have used ABFPC four times now over the years. They are kind and compassionate so that it's like you have a friend who picks up your beloved, they will prepare them for you and then put their ashes into the container of your choice and have a huge selection of beautiful options. I also had a plaque of marble made with the ferrets photo, name, dates engraved into it, I had paw prints taken on my dogs and their names put into them, I had a necklace with ashes done. So they have tons of options for you and when you are ready you go pick it up. When your pet is ready to pass, they come pick them up wherever they are at.

Tatiana Cernas

3 years ago

Hands down the best place to take your beloved animal to get cremated. I brought in my deceased bunny “bon bon” to get cremated and this was my first time experiencing this so I was new to the process. I was led through how it works and was able to look at some of the memory keepsakes. I got my bunny’s hand print and some of his hair. I’m completely happy with this place. They do an amazing job.

Code 4 Adventures

4 years ago

Beloved friends are amazing and compassionate. I would recommend them to the moon and back. Thank you Beloved Friends!Positive Responsiveness, Reliability, Quality, Professionalism …More

Johana

5 years ago

Seriously, the workers are one of the most kind and compassionate people on this planet! I honestly have to thank them for being patient and for making the loss hurt a little bit less.

bibi3249

6 years ago

I have had to cremate a few pets and none have been as good as this place.! I will never go to any other place again. I recommend this place to anyone whos has lost a pet this is an amazing establishment

laura remsen

6 years ago

The most caring and dedicated people I have ever worked with. God bless both Elaine and Steve

C L

3 years ago

I didn't expect the amount of compassion i recieved from every person I encountered here. I highly recommend them ❤

Diane Carney

5 years ago

Steve and Elaine were so kind and helpful. They made the hardest day possible bearable. Thank you

tiffany gansch

7 years ago

I can't begin to express how reverent and kind they were to me during one of the worst experiences of my life. It made all the difference.

Carla F Dell'Oro

6 years ago

Very compassionate and caring staff. They are there for you in difficult times .

Brenda M. Negri

5 years ago

Absolutely the most kinder people I've ever worked with. Thank you so much.

B Lyonais

6 years ago

very kind people who will work with you, honestly couldn't recommend them enough in your time of loss

chaz perez

2 years ago

This place is amazing and the staff is great I couldn’t be more grateful to everyone there and what they did for me and my dog. They made my entire experience so great I wish I could do something for them all. I highly recommend west coast pet memorial to anyone and will to all my friends and family in the future. Thank you again and a million times more.

Debra Rowan

6 years ago

I will never go any where else for my pets they are the most caring people I will recommend them to everyone I know. They are the most compassionate people I think I have ever meet. I had my Pookie boy back with me in less than 4 hours and both of us we're treated with the utmost importance and respect.

Adam Wygnanski

4 years ago

We brought our grand dog in this morning to get cremated. This is the third dog we have brought to ABFPC. Steve and his entire crew are just incredible people and go out of their way to help during the worst time ever, when your precious pet passes. Everyone is so compassionate and caring to make sure that your pet is taken care of with professionalism and dignity. Hats off to all of you. Steve, Erlene, Matt and the others. You guys are the best ever. Thank you.

Jessica Vasquez

2 years ago

This place and staff were wonderful. My Ringo passed suddenly in my car and I was able to take him in right away. They carried him with such care and gentleness. Thank you for being there for me

Jennifer Moran

3 years ago

Such a great group of individuals to work with during this difficult time. They were so compassionate and understanding. We received a beautiful urn, certificate and paw print. I would recommend them hands down.

SCOTT

8 years ago

Steve and Elaine are the most compassionate and caring about you and your pets.We have used them for three of our loving Babe's, Margo, Rosie, and Bailey over the pass seven years.We can't thank them enough for being there and to help with questions when they came up.Again thank you Steve and Elaine for being there

Robert mccoy

5 years ago

Our beloved cat passed away and we ordered the paw prints from them that was also going to be used for a tatoo as our animal was apart of our family who we loved very much, we ordered the paw print on a Thursday and was told we would have it by the following Tuesday. 2 1/2 weeks later after hearing nothing about it we went to the vet to see if they got it in yet and to our surprise they could not find it, so we called the creamatory who told us they did not do the paw print because they miss labled our animal, they just said sorry our mistake nothing we can do about it and said they sent out an apology letter that we still haven't even recived yet. They didn't even have the courtesy to call us or to call the vets office to let them know. We our very best broken and disappointed

Big

5 years ago

When I got home after picking up my Gracie’s ashes, I found the urn to be damaged/dented in 2 places, very disappointed with the care they gave to pet of 19 years. Don’t know if they put her ashes in a damaged urn or they damaged it after her ashes were put inside. I feel like they showed her no respect at all.

Chrisina Davis

6 years ago

My precious little girl, Carmelite Therese Rose, died in my arms August 31st 2018. I just held her close to my heart and told her I love you over and over. Carmelite, needed to be buried with compassion, love, and dignity I found it at A Beloved Friends Pet Crematory. It was the hardest thing I ever had to do. Today I picked up her ashes at Moffets, in Fernley, NV. I know our beloved pets cross the Rainbowbridge way too soon, when they do I recommend A Beloved Friends Pet Crematory. Thank you for your kind and carrying support in my time of loss. Christina Davis

Denise Enright

10 years ago

I woke up this morning and one of my 5 cats, Isabella, had passed during the night. I was a mess when I spoke to Steve . When I arrived they so caring, and helpful. The process was flawless from beginning to end. Highly recommend A Beloved Friends Pet Crematory. Thank you.